Bewertungen
Gesamtbewertung
6.2
Gut
Basierend auf 295 Bewertungen
Gesamt
6.2
Boarding
6.2
Komfort
6.1
Besatzung
6.7
Entertainment
5.9
Verpflegung
5.8
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- Neutral
- Negativ
-
3.6
Crew not checking seating assignments.
Negativ: Reserved a window seat. Annoying teenager traveling with German parents parked his behind in the seat. Attendant never checked seat assignments and I didn't want to make a scene. Short flight, but shows a lack of attention. Of course, the airline is going out of business.
Bewertung von
-
2.0
Poor
Positiv: First flight took off, hot on ground in plane. Promised AC would work in flight. It didn't. So hot we all started to feel ill. Unplanned landing at nearest airport. Waited there 5 hours with no information at all. Then they started boarding. AC semi fixed. We flew to Dusseldorf hot-ish. Everyone missed connections. Chaos. We spent night in Düsseldorf airport hotel. AB went bankrupt on Monday, so no vouchers for taxis available. Refunds supposedly--haha. We'll see if we make the NY leg.
Bewertung von
-
2.0
Denied at Dusseldorf
Negativ: no where can I find it clearly stated that after the 72 hour ESTA approval it was required on the same itinerary that the passenger return to the origin country. We had a return flight on a different ticket and they would not take it so we lost 1500
Bewertung von
-
6.0
Air Berlin gives very reasonable experience at a very good price
Positiv: This airline offers value. Planes are reasonably well kept, crew seem very professional and tidy.
Negativ: I am flying from Copenhagen but do not accept Danish currency, yet Euro and USD are accepted. Boarding needs to be more organized. Be strict in calling by goups. There is a mob standing at entrance to get in for no reason.
Bewertung von
-
4.0
Nicer..
Positiv: Wider seats than previous flight, chocolates while exiting
Negativ: Baggage took forever to arrive! We were very grateful to retrieve all our luggage..
Bewertung von
-
2.0
Positiv: none
Negativ: delay, delay,delay
Bewertung von
-
2.0
late and rude
Negativ: The flight was delayed because the airplane arrived late - late enough to make me miss my connection. Both the original delay and the missed connection felt avoidable. This is the second time I've flown with Air Berlin - the first time I only made my connecting flight because it was also delayed. (Even then, it was a made dash and we barely made the flight.)
Bewertung von
-
9.3
My first experience with Air Berlin
Positiv: Very German!
Negativ: 50 children and babies all over the plane
Bewertung von
-
4.0
Positiv: Crew was helpful and friendly
Negativ: Seats and extremely uncomfortable and the food is really bad
Bewertung von
-
2.3
Unexplained Delays
Positiv: The sandwich and legroom.
Negativ: The delay and rebooking.
Bewertung von
-
10.0
Positiv: Everything was great,
Bewertung von
-
2.0
Negativ: When I arrived to Berlin I had to ran 15 minutes for new gate because I had only 25 minutes to another flight. So I finally arrived at the airport and learned that my flight was canceled again. I didn't know about that important change. When I was waiting almost 5 hours for my new fly they didn't give any vouchers for my wait so I had to spent my own cash for food and something to drink. It was difficult time for me because I was tired and hungry because I didn't had cash in European moneys. When I was waiting in the Berlin's airport they don't announce anything on the speaker to keep people informed so I was confused and I almost missed the flight beacuse they are changed the gate for the new one. After waiting in line for over 4 hour, they told me about another delayed and I had to wait 30 minutes. Originally I supposed to arrive from NY to Poland at 6:40 pm, but now I arriving at 11 pm. My trip was so long I spent a lot of time for waiting in line. Finally they lost my luggage and I had to wait for my clothes to Monday morning. missed wedding party my sister. That trip brought me a lot of stress. I want to requested some sort of compensation or such as good vouchers for me. Flight initially from point A to B was expected 13 hours 10 minutes. Finally my trip from point A to B has taken 25 hours!!!!!!
Bewertung von
-
3.6
Crew not checking seating assignments.
Negativ: Reserved a window seat. Annoying teenager traveling with German parents parked his behind in the seat. Attendant never checked seat assignments and I didn't want to make a scene. Short flight, but shows a lack of attention. Of course, the airline is going out of business.
Bewertung von
-
2.0
Poor
Positiv: First flight took off, hot on ground in plane. Promised AC would work in flight. It didn't. So hot we all started to feel ill. Unplanned landing at nearest airport. Waited there 5 hours with no information at all. Then they started boarding. AC semi fixed. We flew to Dusseldorf hot-ish. Everyone missed connections. Chaos. We spent night in Düsseldorf airport hotel. AB went bankrupt on Monday, so no vouchers for taxis available. Refunds supposedly--haha. We'll see if we make the NY leg.
Bewertung von
-
2.0
Denied at Dusseldorf
Negativ: no where can I find it clearly stated that after the 72 hour ESTA approval it was required on the same itinerary that the passenger return to the origin country. We had a return flight on a different ticket and they would not take it so we lost 1500
Bewertung von
-
6.0
Air Berlin gives very reasonable experience at a very good price
Positiv: This airline offers value. Planes are reasonably well kept, crew seem very professional and tidy.
Negativ: I am flying from Copenhagen but do not accept Danish currency, yet Euro and USD are accepted. Boarding needs to be more organized. Be strict in calling by goups. There is a mob standing at entrance to get in for no reason.
Bewertung von
-
4.0
Nicer..
Positiv: Wider seats than previous flight, chocolates while exiting
Negativ: Baggage took forever to arrive! We were very grateful to retrieve all our luggage..
Bewertung von
-
2.0
Positiv: none
Negativ: delay, delay,delay
Bewertung von
-
2.0
late and rude
Negativ: The flight was delayed because the airplane arrived late - late enough to make me miss my connection. Both the original delay and the missed connection felt avoidable. This is the second time I've flown with Air Berlin - the first time I only made my connecting flight because it was also delayed. (Even then, it was a made dash and we barely made the flight.)
Bewertung von
-
4.0
Positiv: Crew was helpful and friendly
Negativ: Seats and extremely uncomfortable and the food is really bad
Bewertung von
-
2.3
Unexplained Delays
Positiv: The sandwich and legroom.
Negativ: The delay and rebooking.
Bewertung von
-
2.0
Negativ: When I arrived to Berlin I had to ran 15 minutes for new gate because I had only 25 minutes to another flight. So I finally arrived at the airport and learned that my flight was canceled again. I didn't know about that important change. When I was waiting almost 5 hours for my new fly they didn't give any vouchers for my wait so I had to spent my own cash for food and something to drink. It was difficult time for me because I was tired and hungry because I didn't had cash in European moneys. When I was waiting in the Berlin's airport they don't announce anything on the speaker to keep people informed so I was confused and I almost missed the flight beacuse they are changed the gate for the new one. After waiting in line for over 4 hour, they told me about another delayed and I had to wait 30 minutes. Originally I supposed to arrive from NY to Poland at 6:40 pm, but now I arriving at 11 pm. My trip was so long I spent a lot of time for waiting in line. Finally they lost my luggage and I had to wait for my clothes to Monday morning. missed wedding party my sister. That trip brought me a lot of stress. I want to requested some sort of compensation or such as good vouchers for me. Flight initially from point A to B was expected 13 hours 10 minutes. Finally my trip from point A to B has taken 25 hours!!!!!!
Bewertung von
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