Holiday Inn Sunspree Resort Montego Bay

Decent

Positiv: Perfect kid friendly environment with lots of activities for children. Childcare services

Negativ: Food was average. Not enough selections. My husband and I stayed out late 2 nights and could not find any food or drinks anywhere on the location when we got back. We were told that it is non-existent after 1am which diminishes the whole point of being all-inclusive. No mini bar in the room. Not even complimentary soda or bottled water in the refrigerator.

Positiv: We had a very nice ocean-front room in an adults-only building with an adults-only pool and beach. Food was good and beverages plentiful.

Negativ: Too much loud reggae music blaring at you all day. We found refuge from the noise at the adult beach; however there were many hotel guests smoking pot there. Building 7 needs some plumbing upgrades on the bathroom and quieter air conditioning.

The good n the bad

Positiv: The place very wonderful overall, the staff are super n fun! The service given is beautiful, yet at times scripted in their response, but seeing new faces continuely may get old!

Negativ: At times the buffet line was lacking... But understandable! The lack of the finer wines n liquor was sad, I would have paid for the higher quality of spirits if offered! The hassle to extend my stay by two days was a hassle at the front desk, yet online was easy to do, seemed odd. Free shuttle services to the airport would be nice for overall care of your customers