Crowne Plaza Times Square Manhattan

Personal

Das unfreundlichste Personal, das ich je in einem Hotel erlebt habe

Schlimmster Aufenthalt @ Ny

Die Lage war gut

Buchung Hotel Leute zu ermutigen Sie nicht von anderen Websites Sie bevorzugen es von dort vor Ort und sie helfen sie ihnen nur . Ich war der Aufenthalt im Hotel mit Blick auf den Times Square Nicht für andere Aussicht Alles in allem worat Erfahrung

Sehr warmes Zimmer ohne Klimaanlage

Das Personal war sehr aufmerksam und sehr freundlich zu unseren Kindern.

Es gibt zwar einen Thermostat im Zimmer, aber das ganze Hotel wird von einem Kühlsystem gekühlt, das nicht angeschaltet war. So kam nur warme oder heiße Luft im Zimmer an. So musste man in der Nacht bei fast 30 Grad schlafen.

Overpriced Nightmare

The location was good. The people we interacted with were nice.

While the staff was nice, they didn't do a darn thing. A smile and a kind word does not make a bed. I know this because one day we came back to a room that hadn't been serviced, reasons still unclear. We became quite close to Terrance, the front desk agent at night. Pleasant as can be, but it took 3 calls to get some towels delivered. We asked for tissues, and no joke- were handed a wad of tissues. Guess the boxes are for special people? Shampoo is also held in the vault. The fan in the bathroom didn't work so everything just steamed up. The shower was broken and given it's a wall of glass, it's a serious safety hazard. It also meant the water just poured out of the shower and puddled on the floor. A real problem when you can't get an extra towel. The wallpaper is peeling up and there was mold, likely do to the broken vent. The window in the room was broken. We figured it was safe with our son cause it really wouldn't open, but it also didn't quite close. The black out curtains were the dirtiest thing I've ever seen and had large (obvious) rips in them. Oh, and to top it all off they did maintenance on the plumbing and shut off the hot water. Guess how I found that out? Nope, not through a phone call or a note slipped under the door. But only once I was in the shower and the water just wouldn't get hot. I paid over $300 a night for this. I will literally never return to this location, nor will I stay in another Crown Plaza.

Holiday in NYC

A central location

The hotel was overpriced for the general facilities on offer. Pay 30 dollars for a fridge when I'm paying x hundred a night? Kidding? No real dedicated space for guests to relax. Free wifi was not free as it was within service charge. This pricing policy really took facilities down to equivalent of a 2 star hotel or a B and B! Reception staff had an unhelpful attitude. This was on complete contrast to our stays in Boston and DC. Wholly unimpressed. it was almost like the abrasive attitude of Tines Square had pervaded the customer service.

Good location for tourist

Location

Paid $275 for after show party in the restaurant All they had was 4-5 items of Chinese food and open bar. No menus for food nor drinks. Grumpy wait staff.