Dank der ausgezeichneten Lage in Strandnähe ist dieses Hotel mit Wellnessangebot nur 2 km entfernt von: Vincent Park und King Harbor Marina. Ebenfalls nur 3 km entfernt: Hermosa Beach Pier und Hopkins Wilderness Park.
Perfekt für einen romantischen KurzurlaubPositiv: Der Service war Klasse. Sehr sauber. Super Dusche. Sehr zuvorkommend.Negativ: Ich kann wirklich nichts.
Positiv: AussichtNegativ: Konnten meine Reservierung nicht ändern, als sich meine Pläne geändert haben. Schrecklich
Good for the areaPositiv: For the price, the hotel was excellent. Rooms were spacious and the beds were comfortable. It was walking distance to the main attractions in Hermosa beach which was nice. The rooftop pool was great and the view of the sunset was awesome. Negativ: I feel like the hotel nickel and dimed the guests for everything. The bathroom products were cheap and left my skin and hair extremely dry. There were bike rentals, but they were 20-30$ for the day. Parking was 30$/night. I generally felt like the staff was overwhelmed as well.
Positiv: Liked the room. View was beautiful.Negativ: Didn't like paying for parking and getting a 100 fee that they say is mandatory after paying 170 for a room that was very pricy,
Good hotel, good pricePositiv: House keeping staff are friendly and quick at preparing the room. Check in staff was friendly and it was a quick process. Clean room with a lot of space and giant mirror, balcony and fridge. Negativ: The fitness center is a small room with mainly cardio machines. Please add some free weights. The elevators, vending machine and ice are located in just one area of the hotel; my room was literally 88 rooms away from them.
The bathroom next door had a pipe issue that would make a huge noise every time the guest was using it and woke me up several times at night and in the morning.
At check out, the front desk lady was in a hurry and unfriendly (I didn't catch her name but she was red headed with eyeglasses).
Positiv: I loved the all around look and feel of the hotel. It was clean, the staff was hospitable, and the room was amazing. Negativ: Parking in the parking garage was an additional $125 for the 5 nights I stayed and was not disclosed when booking the hotel.
Positiv: The room was large, the bed was comfortable, and the staff were FANTASTIC! (The even helped us find a pizza place open late to get a late snack). Everything was in walking distance, we didn't take our car out of the garage once!Negativ: N/A
Positiv: Room service and housekeeping had the best customer service at of whole hotel!Negativ: It looks like a hospital. No one greets you or shows that they want to be of service. I was looking forward to a bath after long conference and when turning on the water a huge clump of hair came out of drain and killed it for me.
Positiv: Nice staff. Negativ: Some rooms can be quite an extended walk from the elevators.
Negativ: Coffee machine in room but no ceramic coffee cups provided to use it. Told per IHG platinum member could not use club room with free breakfast because rewarded with bonus points.
Negativ: I didn't get the room I reserved, I paid for ocean view room and I got a street view room
Positiv: We had a very nice stay and will return in the future. Our son and family were also there and we all found the hotel to be helpful and attentive to our needs. The location is great and we thoroughly enjoyed our stay. We found the staff to be very helpful and willing to go the extra mile to make sure we were happy. 5 stars. Negativ: We also did NOT like the parking fees, but with that the only negative it's not such a big deal.