Hilton Copacabana Rio De Janeiro

The views from the room we absolutely spectacular. I requested a room with a view of copacabana when I booked and that is exactly what I got so I have to say in that sense, the hotel were spot on. Alex in reception was very professional and accommodating.

The rooftop pool was closed for refurbishment. This was a big deal for us as it's one of the main reasons we booked to stay here. Concierge staff were not overly helpful and at times rude. The hotel is dated and rooms are quite small and definitely not Hilton standard. Bathroom very small and cabin like. Wi-Fi not great.

I liked being in a hotel facing the beach

I disliked the fact that Following your recommendation I paid extra for a room facing the ocean only to be brought to a side room where you can see the ocean but are not facing it. I did not agree to accept this room went down to the concierge and insisted that he give me the room I paid for. I also did not like that your site gave breakfast price as 70 reals and they charged me 75 per person plus 10% service. I do not mind accepting a very high price if such happens and gladly paying for it. I do mind theft and mistreatment of the hotel guests.