Hotel Contessa - Luxury Suites on the Riverwalk

Positiv: schöne "urige' Atmosphäre und Lage Liebe die Suite Option

Negativ: Valet Parken sehr teuer und kein PKW-Parkplatz Schlechte Zimmer Service Auswahl und andere Snack Auswahl kein Balkon oder Fenster, die geöffnet werden können schlechte Belüftung im Zimmer kleiner Pool und Whirlpool kaputt

Positiv: Sehr sauber. Höflich, professionell Personal. Frau gefallen, die Spa und der Fitnessraum ist sehr schön. Gute Lage zum Besuch von allen touristischen Sehenswürdigkeiten in San Antonio.

Negativ: Keine Handgriffe in der Badewanne/Dusche. Fiel zweimal ins und aus der Dusche. Seiten der Whirlpool sind sehr hoch. Zu viele Kinder, die um den Hallen unbeaufsichtigt, laut. keinen Kühlschrank oder Mikrowelle im Zimmer. Essen und Trinken vor Ort ist sehr teuer. Eismaschinen sind weit auseinander liegen auf den Etagen. keine Automaten für Getränke bis spät in die Nacht/Snacks. Valet Parken ist sehr teuer. Aussicht war nichts Besonderes wegen der Bäume Umgebung um das Hotel.

Positiv: Check In was easy. Hotel room sitting area was actually very comfortable and functional to use, unlike most average hotel suites. Location was great. On the Riverwalk plus just 2 blocks from literally everything. Self parking lots were super close as well, if you don't like waiting for the valet everytime.

Negativ: Hotel desk staff were business friendly, but it did not feel genuine. Which is the opposite of everyone else we met in San Antonio. This was one of the friendliest cities we've encountered!! Also the tub in our room did not drain properly, so you stood in water while you showered and the faucet was loose and spun all the way around.

Very nice hotel, decent location, staff rather col

Positiv: The suite was great - nice sitting area, spacious bathroom, good bedroom and everything worked perfectly. The hotel's location is directly on a loop of the riverwalk which is good because it puts you right into the attraction, but is not on the main section so it's much quieter and easier to find a dining place. Parking is available across the street from the hotel and the street itself is not as busy as those nearer the Alamo.

Negativ: Parking at the hotel is a ridiculous $36/night and they charged for two parking spots for our two motorcycles even though we actually had both bikes consolidated out of the way in the valet area not even in the parking garage. That was irritating. The hotel staff were polite but very cold and decidedly unfriendly. Don't believe I did anything to be offensive or difficult - I didn't even argue about the parking issue - but all of the desk staff (two in the evening, one in the morning) gave the impression they had much better things to do than speak with me.

Fair value

Positiv: Location and large size rooms

Negativ: Issues with hot water and terribly slow and incompetent valet

Negativ: The front desk staff was unprepared and it to over 45 minutes to check in