Finde günstige Flüge von Basel nach Rom Fiumicino

Positiv: The check in was very good and there were people about to ask if you needed help

Positiv: Nothing stands out on this flight

Negativ: No delay, the same reason was used on our flight out. Had to wait for staff to join this flight, surely they would have know the night before. No hand luggage which would save a great deal of time

Positiv: Short comfortable flight, no free drinks or snacks

Negativ: One piece of our luggage didn't make it. It's been 3 days, still no luggage!

Positiv: Punctuality

Negativ: Nothing to complain about

Positiv: Everything from check in to offloading went smoothly. Pretty good food and accommodating flight staff.

Negativ: My row had 3 seats behing a row of 4. We were weirdly offset so I had to look to the right to see my TV. Super uncomfortable. Dont like TV much anyway. Gave up on it real quick

Negativ: Agent changed our flight to Munich and sent as a email with with confirmation on July 10. involuntary. On July 20. I checked Lufthansa app and found that only flight that was shown was flight Toronto-Thunder Bay. After 3 hours of phoning I found that flight from Munich to Toronto wasn’t available for date that was given us in email. Only option was day earlier or later. Left us to take day earlier and we could not changed last flight( Toronto- Thunder Bay). We had to come on Aug 22. and stay in Toronto for 27 hours and than take a flight to Thunder Bay on Aug 23. We lost a day of our vacation, had to stay at hotel. Not good experience at all. We still don’t know whom to complain about that.

Negativ: n/a

Positiv: Na

Negativ: Na

Negativ: It is worth the price we paid for our round trip tickets. We were scrunched in, there are no frills. There is no food unless you want to buy it. Like I said, no frills, but worth the cheap ticket.

Positiv: Nothing

Negativ: Some attempt at better customer service

Positiv: Le pilote et copilote très sympathiques

Negativ: Pas d accueil dans l avion, chef de cabine triste et pas ravi de travailler. Équipe peu chaleureuse, ni souriante. Pas d au revoir en sortant de l avion non plus

Negativ: We were impressed with this airline. Service was prompt, airplane was clean, and staff was friendly.

Positiv: KLM STAFF WERE VERY PROFESSIONAL

Negativ: SOME CREW MEMBERS WERE ABIT RUDE. THEY NEED TO WORK ON THEIR ATTITUDE

Positiv: Crew was great, very responsive and hospitable!

Negativ: more lunch choices, especially choices without dairy products.

Negativ: Half the screens were not working - crew were made aware but nothing was done. Vegetarian choices were poor to non-existent ; I witnessed crew insist to a passenger that there were no vegetarian options! They finally cobbled something together for him but not a pleasant experience

Positiv: Everything works and quick to get to destination.

Positiv: Flight was on time

Negativ: Extremely uncomfortable

Negativ: Could of been on time. I missed my connection and it cost me 1000’s. Worst airline ever.

Positiv: Vueling is a horrendous company, delayed flights - very bad organisation

Negativ: Last minute switched plan causing much discomfort and confusion.

Positiv: Everything except ridiculous baggage fee

Negativ: The fee to pay when I was forced to check-in a carry on size small piece of luggage. 52 euros is a bit insane. I do not mind paying a fee, but that amount is insane

Positiv: The boardin personnel was unbelievably rude..they didnt let us board our very small luggages despite the plane was half empty. When we insisted they started laughing and threathen us of letting us miss our flight,with the attitude ignorants display when they are given a bit of authority

Negativ: Change boarding personnel

Negativ: 4 Stunden Verspätung

Negativ: Delayed by 4 hours

Positiv: Board on time or at least updates why we are waiting.

Negativ: Communication

Positiv: Space

Negativ: I needed a printed Boarding pass. This should also work electronic...

Negativ: 5 hour of delay!!!! For the second time in the same flight

Negativ: fligjt delayed

Positiv: The crew was very friendly and helpful.

Negativ: The boarding process took far too long. We were standing at the gate for what seemed like an hour. I'm not sure exactly why we were delayed in boarding the plane. There was no explanation.

Positiv: Nichts

Negativ: Die Crew hätte andere Passagiere an lauten, ständigen Gesängen hindern können

Negativ: Flight was late abolutnie 1 hour

Positiv: The crew was really nice

Negativ: 1h30 delay for no specific reason is unacceptable

Positiv: Everything about the United Airlines portion of the trip was terrific: lots of food & drinks; good entertainment system; good seats even in economy. United really stepped up their game.

Negativ: The seats on the Austria Airlines portion of the trip were very close together & very minimally structured (little padding, depth etc.)

Positiv: Crew

Negativ: My wife and I were separated by six rows. Unacceptable!

Positiv: The staff were nice, the flight was on time. The meal was good.

Negativ: There was no pillow on board and the flight was overnight.

Positiv: The crew was good. They were friendly and efficient. One did forget to return with a promised coffee but she apologized when I spoke of it to her.

Negativ: 1. no air conditioning until the plane was in the air. It was STIFLING on the runway. 2. no power sockets to charge devices

Negativ: Informing why flight was delayed. Reclining seats Water service

Negativ: It is worth the price we paid for our round trip tickets. We were scrunched in, there are no frills. There is no food unless you want to buy it. Like I said, no frills, but worth the cheap ticket.

Negativ: long delays

Negativ: London train cancellations made us late to check in--35 minutes before departure. Easy Jet requires check-in no later than 40 minutes before departure. We were denied boarding and no refund for our two tickets.

Negativ: The crew was very unpleasant . I boarded the plane - was not even greeted. This was not like business class at all . I felt like I just wasted money and did not get even close the service I expected. Flight attendants were ignoring my requests - no blankets no cocktails ... very bad .

Positiv: Crew was friendly.

Negativ: Couldn't find out online which gate my flight was leaving from. Long bus ride from jetway to plane. No in-flight entertainment, uncomfortable seats.

Positiv: Fine flight once we were in the air.

Negativ: There were NO SIGNS saying it was a level flight, not Iberia. No one at Iberia check in desk etc. We eventually figured it out after a while. In general Iberia and level are short staffed and unorganized. If you're willing to deal with this, it's an affordable option and they'll get you from A to B.

Positiv: Reasonably comfortable seat

Negativ: Food quality was poor.

Negativ: Don’t loose the luggage

Positiv: The crew was great and the food was pretty good (in addition to lunch/dinner, they offered multiple snacks and drink service throughout).

Negativ: The boarding could definitely be better - customs and an additional security check before the gate was a bit much and caused the flight to depart over 15 minutes late.

Negativ: Would have been nice if you didn't have to pay for the soft drink.

Negativ: 600€ for tiny space in the plane!!

Positiv: Crew were friendly

Negativ: My sons car seat was lost in transit therefore didn’t have any seat for him to sit in once landed at Inverness Airport.

Negativ: London train cancellations made us late to check in--35 minutes before departure. Easy Jet requires check-in no later than 40 minutes before departure. We were denied boarding and no refund for our two tickets.

Negativ: Delayed by 4 hours

Positiv: nearly on time ( 5 mins)

Negativ: too many "stops" in the boarding process, even when you have "speedy boarding" - check in at gate - waiting till door opens to go outside in lane - waiting at the end of the lane till boarding commences...

Positiv: Not really something. It was an old cabin. The seat was confortable and the food was ok. Some of the crew were nice others not that much.

Negativ: The cleaning of the toilets. Awful and without water and soap. The restrooms were not clean from the beginning. It was disgusting. Having new cabin.

Positiv: All seats were very comfortable and spots where I can view everything and crew were awesome.

Negativ: Local travelers should be offered even water.

Positiv: On board service and entertainment. The plane itself was clean and comfortable.

Negativ: The check in process was slow and inefficient. One of our bags was routed on another flight (we’re still waiting for it). Ridiculous amount charged for chech in luggage for an international flight!

Negativ: Reject luggage when it fits is aggravating unacceptable Refuse to get cup of coffee when trapped by sleeping passenger Reject cuz luggage 1 lb over when they sent the other luggage on I could have tfr’d l lb to. Check in totally unhelpful 3 security checks by you is hassle and people rude .. tr

Negativ: More leg room

Positiv: Everything was good.

Negativ: There was no problems whatsoever.

Positiv: Food was good

Negativ: British airlines delayed flight to my transfer. Missed my transfer to Madrid and got one to London. Leaving from London my flight on British was delayed by 2 hours AGAIN. Not good.

Positiv: uncomfortable seats, narrow space

Negativ: If the plane had some wifi, better food,