Günstige internationale Flüge von Basel finden

Positiv: "The flight was fine."
Negativ: "Super delayed. I arrived in Vienna at night with no further outbound flights because of the delay. Also, the airline will not accept responsibility for the missed connection so Im done with Eurowings."

Positiv: "Alles bestens"

Negativ: "Der bessere Hendrick's Gin von der Karte hätte vorrätig sein können. Edler gerne auch! Das Flugzeug war den ersten 20min trotz Bose noiseCancelling sehr laut - Kabinenueberdruckkompressor??"

Positiv: "Alles ging vglw. schnell..."
Negativ: "Lange Wartezeit auf das Gepäck, Zeitvorteil durch Flug war dahin..."

Positiv: "Seat was very comfortable. Crew was excellent"
Negativ: "The warm sandwich with the snack was just OK; rest of food was pretty good"

Negativ: "The flight was delayed 40min So i missed the connection in Leipzig"

Positiv: "Punctual"
Negativ: "Seats"

Positiv: "Easy boarding"
Negativ: "Leaving on time"

Negativ: "Late"

Positiv: "Halbe Stunde vorher angekommen"
Negativ: "Ist halt eine teure Billigfluggesellschaft... Ryanair usw. sind genau so gut aber halt viel günstiger"

Positiv: "Eurowings is an average low-budget flight. But at least the equipment looked all right, and it was clean. Ohh and the y didn’t loose my luggage (as I was travelling through connections, I was worried bit)."
Negativ: "No food or drink is included in the price, narrow seats, delayed flight. We were already seated when it turned out the departure will be delayed by 30 mins. No toilet use during this time...."

Positiv: "Eurowings is an average low-budget flight. But at least the equipment looked all right, and it was clean."
Negativ: "No food or drink is included in the price, narrow seats."

Positiv: "30 min zu früh angekommen"
Negativ: "Keine schreienden Kinder"

Positiv: "Kein Kind hat geweint"
Negativ: "Bisschen strukturiert vorgehen"

Negativ: "unpünktlicher Abflug"

Negativ: "Kostenfreie Getränke und ein kleiner Snack hätten dabei sein können. Ein Monitor mit Infos zu Flug und Mediale Unterhaltung währen gut gewesen."

Negativ: "Sitzabstand"

Negativ: "Nach dem Boarding war man eine halbe Stunde „grounded“ ohne Infos oder mal nem Schluck wasser"

Negativ: "Flug war überbucht wurde fast gecancelt eine absolute Frechheit nie wieder Eurowings."

Negativ: "Verspätung ohne Ende! Immer wird alles auf andere geschoben... ein kleiner Drink wäre angemessen gewesen, bzw. ein Glas Wasser als Entschuldigung/ Entschädigung..."

Negativ: "Pünktlichkeit Priority boarding für Familien mit kleinen Kindern Platzangebot"

Negativ: "Fliegt nicht von Paris aus"

Negativ: "Riding a packed bus to the plane was awful."

Positiv: "Alles gut"
Negativ: "Alles gut"

Positiv: "check in war eine Katastrophe. 2 Frauen hinterm Tresen, die im Durchschnitt 10min pro Fluggast brauchten, um das Gepäck entgegen zunehmen, obwohl die meisten bereits eingecheckt waren"
Negativ: "s.o."

Positiv: "Die Crew war sehr nett."
Negativ: "Über eine Stunde Verspätung. Dann im Flieger die Ansage, dass man voraussichtlich noch 2,5 h auf das Startfenster warten müsse, weil nicht genügend Fluglotsen da sind. Zum Glück ging es dann nach 30 min doch los."

Negativ: "alles ok"

Negativ: "Die Abfertigung in Faro war sehr langsam. Bei Eurowings alles gut"

Positiv: "Crew war gut,Sitzplatz ordentlich"
Negativ: "4,5h Delay ist nicht zu akzeptieren"

Negativ: "Beinfreiheit für große Menschen"

Positiv: "Alles"

Positiv: "Allem im allen sehr gut"
Negativ: "Weiß nicht"

Negativ: "More legroom. And not having to pay for a simple glass of water."

Positiv: "Super pünktlich"

Negativ: "Kostenlose Verpflegung! oder wird Eurowings auch Billigairlines!?"

Positiv: "I am still in one piece after flying."
Negativ: "The crew (and people before boarding) were kind of rude (e.g. mean tones, not really smiling, etc.)."

Positiv: "I felt safe on board... the cabin crew members at least got that right. The toilets were clean."
Negativ: "Better entertainment system... better food and more courteous cabin crew members....."

Positiv: "mit EW mal früher angekommen"

Positiv: "Die Crew war ganz o.k."
Negativ: "Mein Gepäck würde aus einem mir unbekannten Grund nach Madrid geliefert. Obwohl Eurowings das mittlerweile schon seit min. einen Tag weiss, waren sie unfähig dies bis jetzt nachzuliefern! Trotz abgeschlossener Reiseversicherung, weiss ich nicht, ob ich eine Entschädigung hierfür bekomme!"

Negativ: "Beinfreiheit: Knie eingeklemmt"

Negativ: "SiKo in TXL viel zu lange"

Negativ: "Nothing except control for entertainment didn’t work"

Positiv: "Good view with the high winged propeller plane"
Negativ: "Small overhead storage"

Positiv: "Was on time"
Negativ: "The food was horrible junk. I can not imagine, how anybody can dare to offer this somebody to eat. Headphones were extra pay."

Positiv: "Es war wirklich alles hervorragend. Bestens, so möchte ich immer fliegen!"

Positiv: "WiFi während dem Flug mit 10 min Gratis Internetzugang (Try Zugang) und online on-Board Mediathek. da vergeht der Flug gleich schneller. Boardservice bietet nicht nur die üblichen Standard Sandwiche, sondern ausgefallenes von Food Start-up Unternehmern. Ebenfalls gut: die Rückenlehne ist verstellbar und Sitze bequem mit guter Beinfreiheit"
Negativ: "Leider war der Flug verspätet und das Board Personal überfordert und lustlos. Damit dann auch nicht freundlich. Deutsch und englisch wurde bei den Durchsagen nur gebrochen gesprochen. Grundsätzlich finde ich internationales Personal super, aber es sollte dann bitte verständlich sein. Erst recht Durchsagen und Sicherheitshinweise. Leider haben die Passergiere versteckt die Augen verdreht und gelacht. Auch nicht in Ordnung!"

Positiv: "Gut, freundlich und pünktlich"

Negativ: "Der Flug war 20 min verspätet und in Hamburg mussten wir dann noch 15 Minuten auf Busse warten, weil keine verfügbar waren."

Positiv: "On time"
Negativ: "N/A"

Negativ: "Terrible boarding after 2 hours."

Positiv: "On time, fast and efficient."
Negativ: "A bit more friendly boarding"

Positiv: "Nothing much every other plane is more comfortable."
Negativ: "We were five people with five carry-on lugages and five small individual bags. The people in boarding tried to charge us €76 for each one of the bags for a total of €380 extra. We managed to put three of those bags inside our suitcases but we were still charged for two very small bags €152."

Positiv: "Crew were lovely and happy and kept us abreast of the problems that caused a delay in departure."

Positiv: "On time"
Negativ: "Charles dGaul airport security was redundant and slow. A more cohesive flight change would have been better."

Positiv: "Crew was very professional"
Negativ: "2:25 h departure delay no informations at the airport, not even the ground crew has had any informations, no information was given through the airport loudspeakers until the departing time was overdue.afterwards again... no information updates. Everyone was puzzled. some users of the easyjet app had informations through their app, but only 50% of the app users got a notification. Moreover the delay of flight was 30 min on top of the time, mentioned in the notification"

Negativ: "One hour late. More legroom than expected. Creative fast boarding"

Negativ: "Handgepäck aufgeben, keine Getränke und snacks, verspätung,"

Positiv: "Alles ok"
Negativ: "Verspätung fast 1stunde"

Positiv: "Nette Crew, sehr bemüht, gut gelaunt und freundlich."
Negativ: "Sitze schmal und mit geringem Abstand. Bordgepäckregelung mit Aufpreisen ist nervig und unnötig."

Negativ: "Sehr laut! Eng gestuhlt, Abgabe des Handgepäcks :-((("

Positiv: "Top org"
Negativ: "Der pilot :-)"

Positiv: "Nette Crew und wirklich cooler Pilot"

Positiv: "Nette crew, hat gut improvisiert (Maschine wurde aus Amsterdam geordert wegen technischen defekt an geplantem aircraft"
Negativ: "Flug hatte leider 1.5 stunden verspätung."

Positiv: "Super schneller Flug alles gut gegangen"

Positiv: "Preis/Leistung absolut spitze."
Negativ: "Wenn man mehr möchte - sollte man eine andere Airline nutzen."

Negativ: "The plane was late and we were all crammed into a tiny area whilst we waited to board. We got on straight after the previous passengers disembarked so the plane had not been cleaned well and the whole flight was uncomfortable as it was so hot. The staff were rude in the check in at the Basel airport"

Negativ: "Verspätungen sind anstrengend und nervig. Genauere Angaben wann der Abflug ist und direkte Informationen wie es weitergeht wären hilfreich. Außerdem wäre es gut wenn es bei so langen Versätungen etwas zu essen gäbe, nicht nur einen Keks. So wurde uns praktisch ein Tag unserer Reise genommen - schade"

Negativ: "1 Stunde Verspätung schon vor Abflug"

Negativ: "es war alles super"

Positiv: "Mehrsprachiges Personal, Abläufe sehr optimiert und kurz"
Negativ: "Speedy Boarding nicht eindeutig gekennzeichnet und funktioniert nicht"

Positiv: "Sehr aufmerksames und zuvorkommendes Personal!"
Negativ: "Etwas wenig Platz (schmale Sitze, wenig Beinfreiheit. Damit kann ich für den Preis aber leben. Das Personal und die perfekte Abwicklung machen es wett!"

Positiv: "Mmmmm"
Negativ: "Mmmm"

Positiv: "Das easyjet weder snacks noch getraenke kostenfrei anbietet ist nun mal so. aber die crew ist mega freundlich und lustig. 10min verspaetet abgeflogen ist auch noch voll ok"

Negativ: "Lady at the counter was absolutely rude and digusting. She had no manners and customer service at all. She was screaming at people to place everything in one bag, instead of saying it calmly. Not the best start of your holidays at 6am."

Positiv: "Das Flugpersonal war freundlich und sehr bemüht."
Negativ: "Der Flug war leider nicht pünktlich und es wurde schon zum Boarding aufgefordert, obwohl das Flugzeug noch gar nicht vor Ort war. Obwohl mein Rucksack den Handgepäckbestimmungen entsprach, musste ich meinen Rucksack beim Boarding einchecken. Das war zwar unentgeltlich, aber durch das Warten auf mein Gepäck habe ich meinen Zug verpasst und meine Pins am Rucksack waren abgerissen und ich habe sie nicht wiederbekommen. Es war ein Pin von Maui und einer von den Seychellen. Das ist wirklich mehr als schade und ich habe mich sehr darüber geärgert. Ein Hinweis, dass man die Pins besser abmacht und im Rucksack verstaut, wären wirklich hilfreich gewesen."

Positiv: "Personal war superfreundlich,auf flug nach Basel,sehr kundenfreundlich und hilfsbereit in gegensatz zum flug nach A msterdam."

Positiv: "Flight took off slightly late but landed at PMI roughly on time. I had the worst seat on the aircraft according to seat guru 31D which is the last row by the back door. But being the NEO 320 the seat was extremely comfortable and for someone who doesn't sleep on flights I nearly nodded off a few times. Knee room was ok but overall the seat was very comfortable and I could have easily spent a few more hours in that seat."
Negativ: "Only problem was that the service trolley started at the front of the plane and it took a fair amount of time before it reached the last row, and being a fairly short flight by the time we finished our drinks the seat belt lights came on for landing."

Positiv: "Not much. I think anything we liked was about the airport staff, not the easy jet staff. The customer service lady was efficient, but not helpful and kind of rude and all she kept saying was “well everyone else made it”. The plane was also not full (I believe she said 60 people, maybe 58 not including us)."
Negativ: "The plane was departing at 8:25 and boarding at 7:55 according to the ticket. At 7:57 there was no gate announced for the flight yet, so we went to the bathroom, came out and saw our gate and headed there. We got the gate wrong, but were only about 5 mins out of the way, so me and my 70 year old grandmother ran through the terminals and we got to the correct gate at 8:16 (less than 20 minutes from the time the gate was announced) and they would not let us on. Easy Jet’s policy (which we have a picture of) is that the gate closes 30 minutes before departure, but we did not even have a gate until less than 20 minutes from the departure. We did not hear them announce our names or last call (until the minute before we got there, and it did not seem like if they would have let us on if we were one minute earlier either). After this whole ordeal and being at the airport on time and through security in time, we went to talk to the check-in person to see what we should do. We stood in line and did not get called up (3 people did not have customers but were not calling me up), so I asked and one girl reluctantly said I could see her. As I was telling her what happened, she got a phone call, answered it in the middle of my explanation, and then chatted for a few minutes with another coworker about who was working and who was going on lunch when. After she hung up, she looked annoyed at me, and I told her again what happened, and she said she could help and to go to customer service. At customer service, we asked to see if we could get on the next flight which wasn’t leaving for over 7.5 hours, which they said we could but would have to purchase our tickets and luggage all over again. The person working was mostly professional, fairly efficient, but pretty callous overall. On top of all this, when they pulled our luggage off the flight (somehow they can board a flight of 60 ish people and still have time to remove our luggage), they pulled one of the wrong suitcases off so we had to go collect our luggage at or destination, and someone else went luggage-less. Ultimately, my grandmother’s first European trip and this was the worst experience we’ve had so far, but after $200, 6 hours, and tears from both of us, we made it to our destination and will never fly Easy Jet again."

Positiv: "Und dann sitzt man im Zug um einen Termin zu halten - und dann wird er pünktlich gemeldet"
Negativ: "So eine unmögliche Informationspolitik habe ich noch nie erlebt"

Positiv: "Flight crew was nice"
Negativ: "Paid 47 each to check a carry on bag that we thought we could take on the plane. Almost missed the plane because security line took over an hour to get through. The man at the counter that checked our bag was rude and talking to someone else that he worked with almost the entire time he was waiting on us. Won’t be flying with this airline again."

Positiv: "Wetter und ruhiger Flug"
Negativ: "Der eher knappe Platz an Bord und die vielen Kinder"

Positiv: "Der Flug war superpünktlich. Die Landung grossartig."
Negativ: "Die Sitze konnte man nicht verstellen. Verpflegung muss extra bezahlt werden und sieht nicht gut aus"

Negativ: "Being delayed 4 hours"

Positiv: "One time"
Negativ: "Cattle car boarding. But expected. Luton airport is confusing for transport to London"

Positiv: "Pünktlichkeit der beiden Flügen"
Negativ: "Das Einchecken, resp. das Boarding."

Positiv: "Take off and landing is great"

Positiv: "Sehr gut"

Positiv: "Hat alles super geklappt. Das Personal war sehr freundlich und hilfsbereit."

Positiv: "Efficient bag drop"
Negativ: "Plane delayed, lack of information. No reason given for the delay when on board. Plane microphone much too loud it was distorting"

Positiv: "Nettes Personal"
Negativ: "Glück gehabt, da wir in der ersten Reihe saßen, somit viel Platz hatten, sind beide sehr groß, in den normalen Sitzreihen wird das schnell mal beengend."

Positiv: "I expected the worst, found out I have had worse experiences with legacy airlines. The onboard staff was attentive, keen to help and please, cheery face, especially the short, dark Middle Eastern looking fella. He knows how to work it! Some flight attendants can be mean, he was very nice. I did not interact with him, but watched how he handled things, like helping people place their baggage in a different overhead compartment, personally moving the baggage so that it would fit. Cheery demeanor, informed the passengers of whatever needed to be said. The pilot was also attentive."
Negativ: "No frills, not terribly comfortable--luckily it was a very short flight. Little baggage space, automatic drop off clerk was a bit surely."

Positiv: "Insgesamt war das Bordpersonal sehr zuvorkommend, es war genug zu essen und zu trinken da."
Negativ: "Der Flug hat ungefähr 50 Minuten Verspätung gehabt, was halb insgesamt der Flug nicht besonders angenehm war."

Positiv: "Das personal war sehr nett"
Negativ: "Viel zu teier, für einen flug mit hanggepäck, ohne essen und keine sitzlehnenverstellung"

Positiv: "That I managed to get on the flight."
Negativ: "That they were overbooked and 1 hour and 45 min late. All this time we were already sitting on the plane."

Positiv: "Didn’t die"
Negativ: "Hour late Packed like cattle into waiting line Had to walk 10 miles to baggage claim"

Positiv: "Der Flug am Samstag Abend war sehr leer, ich hatte rechts und links ausreichend platz"
Negativ: "Mein Flug hatte eine kleine Verspätung von 7 Minuten bei Start, aber ist dennoch pünktlich in Berlin gelandet"

Positiv: "The crew were great. The waiting rooms in Basel euroairport were good"
Negativ: "A 7am flight with a two hour delay so we got up at 4am for nothing. The email woke us at 4am and said we must still check in at the same time. Once boarded we had a further delay of half an hour. The queues were quick at Basel but dreadful at passport control at Gatwick. Presumably because were were so late. Meant we had to run and stress ourselves to get next transport. We are too old for all that. If not for all that I would have been saying what a great flight"

Negativ: "Food choice"

Positiv: "Cheap fare"
Negativ: "No entertainment"

"The crew was exceptionally kind. Communication in terms of gate changes could be better"

Positiv: "Direkter Flug und freundliches Personal!"
Negativ: "Das Priority boarding klappt von Memmingen aus nie. Alle werden durcheinander eingecheckt und geboarded. Das Gepäck kommt dann auch nie unter Priority Gesichtspunkten. Lohnt sich also nicht, den Aufpreis zu bezahlen."

Positiv: "I did not fly"

Positiv: "Crew were very professional"
Negativ: "The seats"

Positiv: "Everything went exactly as it should with any flight - check-in (long queue, but multiple desks open so it didn't take long for everyone to check-in on time), boarding (swift and efficient), operation (no technical issues, no unpleasant experiences, flight departed and landed on time) & plane (fairly new and clean aircraft)."
Negativ: "Not being connected to a jet (boarding) bridge, despite the aircraft being parked right in front of the terminal, next to one of these connecting bridges. We had to take the bus circle the terminal for what felt like an unnecessary expense-cutting choice made by Wizzair."

Negativ: "Girl at the bording desk got in an argument with an passenger and she could have managed it a lot better then that."

Positiv: "Stewards"
Negativ: "Uncomfortable seats"

Negativ: "Larger leg room"

Positiv: "Boarding took forever and we were an hour late"
Negativ: "Start boarding time 30min before it is set to fly instead of doing when we are supposed to take off"

Negativ: "Ein gekaufter und bezahlter Sitz für unser Kind wurde trotz Bestätigung auch noch an einen anderen Passagier verkauft. Erst unsere Forderung, die Stewardess solle uns dann eine schriftliche Bestätigung geben, dass unser bezahlter Sitzplatz nicht zur Verfügung gestellt wurde, führte dann dazu, dass f"

Positiv: "Die Crew war nett, war aber ein Billigflug und von daher echt top."

Positiv: "Extra legroom seats are a godsend (but that's applicable to any airline, not just Wizzair, although they do seem to have a few more of these than other airlines - low cost or not). Also, despite a 35 min. initial delay, we eventually landed only 15 min. later than the scheduled time."
Negativ: "The boarding process at Gatwick was disastrous. There were only 2 agents, none of which spoke proper English. Also, one of them was busy checking each individual carry-on bag with unnecessary extra scrutiny, only to provide customers to the second agent, which was taking the payments for extra bags."

Positiv: "The cheap fares"
Negativ: "Airplane was filthy, needed a thorough cleaning. More padding on the seat."

Positiv: "Crew"
Negativ: "Weirds sounds near first rows -- like compressor working or something"

Positiv: "The seat not so comfortable but good"

Positiv: "Nichts"
Negativ: "Die Crew hätte andere Passagiere an lauten, ständigen Gesängen hindern können"

Positiv: "die Sitze waren recht komfortabel.. das Flugzeit war neu & dementsprechend sauber.."
Negativ: "bei jedem Flug gab es Verspätung.. das bedeutet zusätzliche Wartezeiten und anschließende Verspätungen.. beim Boarding war das Personal gestresst und gereizt.. wir wurden durch das Gate gelassen und musste. dann im Gang zwischen Gate und Flugzeug ALLE 20-30 min warten.. absolut unlogisch und chaotisch.."

Negativ: "Der online Check in war im Vorfeld nicht möglich. Daher MUSSTE ich vor Ort einchecken. Das hat nochmal 43chf extra gekostet. Die langen Wartezeiten beim Sicherheitscheck waren unnötig und 2separate Schlangen für priority Fluggäste und regulär auch völlig unnötig und nervig. Die Infos dazu nicht gut."

Negativ: "It was hot and stuffy and dirty"

Negativ: "Was delayed"

Negativ: "1h 45 minutes waiting for luggages in Bucharest Otopeni. Still not delivered."

Positiv: "Schnell und unkompliziert mit freundlichem Personal"

Positiv: "The crew was very friendly and helpful."
Negativ: "The boarding process took far too long. We were standing at the gate for what seemed like an hour. I'm not sure exactly why we were delayed in boarding the plane. There was no explanation."

Positiv: "Kar nichts"
Negativ: "Stehlen Sie die Tasche und den Laptop und zahlen Sie den Lohn der Tasche und die war richtig 40 x 30 x 20 cm und die Tehme war unfreundlich Scheiße Firma"

Negativ: "I had priority and my partner who did not was on plane first! My suitcase was miles away from me (what caused delays on getting out) because next to my seat was not empty slots! After the bus took us to plane crew did not allowed us to use rare entrance (I was seat 37!)! That was chaos!"

Positiv: "The price"
Negativ: "The borsing from terminal 1 is should be highlight The man in the check in and bording wad not nice at all. He didn't answer any question. They took our hand bag. We couldn't take it to the plan and no one explaon why."

Positiv: "Smooth flight"
Negativ: "No terminal connection"

Positiv: "The crew was very nice. The flight was ok"
Negativ: "Not much of a food choice.."

Positiv: "Freundliches Personal."
Negativ: "Auf einigen Flügen gab es bisher Verspätungen."

Negativ: "Had to stand in the sun for about 30 mins waiting to board. Had to buy a bottle of water for £2.5 why can’t they just pour a glass of water or even sell at a reasonable price."

Positiv: "Personal freuundlich aber überfordert nachdem am checkin einige passagiere saier wirden.....flug gut zeiten pünktlich.. Sitze eng und alt, kein inkl. Sandwich wie bei anderen billugfliegern.. aber ist ok. Handgepäck musste in frachter, an bord war aber noch genug platz."
Negativ: "Oline Check-in reine abzockfalle, bin ein jahrelanger billigfug user,ständig fehlermeldung beim tagelangen versuch am laptop oder mobil, war nicht möglich.., auch andere passagiere hatten das problem. Mussten dann exzra zahlen!!!"

Positiv: "Flugpersonal war sehr freundlich und das Flugzeug sauber."
Negativ: "Flug hatte Verspätung - sehr häufug bei WizzAir. Sitze sehr unbequem und wenig Beinfreiheit"

Negativ: "Flight delayed by more than 2 hours, additional 40 minutes in the plain before departure. At least 30 minutes until doors opened. Overall huge delay that totally killed my business day."

Negativ: "Obwohl recht zeitig mit dem Boarding begonnen wurde, konnte erst mit 55 minütiger Verspätung gestartet werden. Begründung gab es glaub keine. Etwas zu trinken auch nicht."

Positiv: "Staff"
Negativ: "Extra charges. £35 to check bags in"

Positiv: "War alles okay. Preis der beste"

Positiv: "War alles für diesen Preis komplett gut"

Positiv: "das personal war nicht serviceorientiert"
Negativ: "sitze zu eng"

Positiv: "Mobile app is very good, but just allow you to download boarding pass on PDF version right at the moment of the check in"
Negativ: "They didn't let me flight. Even that I did the online check in 24 hours before they didn't send me the boarding pass on PDF format via email. Also there were no way to download it from the mobile app or the website. I was in the airport 2 hours before and they didn't want to print it for me even that I showed all the online check in confirmation. They requested that I pay €35 Euro for the airport print. I submitted a complain and hope to get a credit or refund. Confirmation code: L3QZWB"

Positiv: "Maybe the food selection and the price of it."
Negativ: "I paid priority still wasnt able to board early and had to put my only bag under the seat."

Positiv: "Ok"
Negativ: "Ok Andreas"

Positiv: "Quick to board, smooth take off and landing"
Negativ: "On night flights woken up to serve drinks and given flying details from the pilot. Great in the day but would rather be left and not disturbed at night!"

Negativ: "long time wating in bus to get plane"

Negativ: "standing 1 hour in the bus before boarding,than telling you that will be 90 minutes late take off"

Positiv: "Das Flugpersonal war sehr aufmerksam und hilfreich. Sie antworteten gerne auf alle Fragen."
Negativ: "Die Sitze waren sehr ungemütlich. Der Flug hatte Verspätung."

Positiv: "Pleasant staff."
Negativ: "Plane was late and all passengers had to wait at the gate. Too many people for such a small area for that length of time."

Positiv: "The staff - friendly, polite,, helpful and a nice uniform! No silly uncomfortable and unsuitable as in some airlines. Reasonably clean. Good price for a glass of wine and pac of dry fruit."
Negativ: "Unable to understand tanoi messages - mumbling & too fast. Could not make out most of what staff said including why there was an hour's delay and safety procedures. If i were to bring an oversized and too heavy handluggage on board no doubt I wouldn't get away with it ! However the number of large and heavy bags passengers brought on board last night was ridiculous . It was a real struggle for people to find lockers for.their bags. Some people had quite a few. Delays take off and creates unnecessary chaos. Couldn't understand why I had to pay to check in online, obviously missed that when bookrd. Although I recall reading that it will cost if you check in the airport- so most likely my error. No facility or button to print boarding pass once checked in. No contact us button - I would like to change seat I booked for return but cannot see how to do this on line."

Negativ: "Very very routh unprofessionally and disrespectful check in person . I did not receive by boarding pass through the email and was charged with 35 euros to have my boarding pass printed ! The clerk raised his voice and was disrespectful to me and other customers. The flight itself was ok, nothing special but not bad either."

Positiv: "Absolutely nothing"
Negativ: "I asked upon check in 2 times about my backpack, the representative said its ok 100% to take it on board. At the gate they suddenly say i need to pay now , left me no choice but to pay 60(!) poumd from a small bag!!! The gate representative, Rose is her name, seemed like just a sales person, she didnt even care what i said, and said “ its your fault and tour responsibility “. “Please pay or you wont be able to board” she said. Yes, like a bully, demanded for money, or else.... Worst service i had ever experienced in my 16 years of traveling."

Positiv: "Price price price"
Negativ: "Messy boarding"

"Die Flugbegleiter waren so hübsch und nett 😍"

Negativ: "Die Kommunikation mit Mundschutz leider sehr kompliziert ,, das Boardpersonal sollte einfach viel langsamer aber dafür lauter sprechen ,, nicht schön aber dafür effizient"

Positiv: "Price"
Negativ: "Leg room too small."

Negativ: "1 hour delay leaving from Berlin plus 1 hour wait for the luggage in Barcelona"

Negativ: "Most Vueling flight that I take are delayed"

Negativ: "The seat area was dirty with broken biscuit crumbs - both seat and floor. The pocket in front of the seat (back of previous seat) was filthy with what looked like yogurt and chewing gum. Very unpleasant!"

Negativ: "We had to wait for someone... Couldn't leave with out them. Departed an hour late."

Positiv: "Good but not the delay"
Negativ: "The flight was delayed by 2 hours so I missed my coach from Barcelona to valencia and had to pay €34.50 for another ticket can you please try to refund me this money."

Negativ: "Flug war verspätet"

Negativ: "Beide Flüge waren verspätet"

Positiv: "The crew are so helpful and friendly"
Negativ: "Our flight was ridiculously delayed due to fog no fault of the airline but the communication was terrible"

Positiv: "Good leg room"
Negativ: "30 minutes late - better than 2 hours with previous Vueling flight..."

Negativ: "Unkoordiniertes Boarding und 1,5h Verspätung."

Positiv: "Crew"
Negativ: "Seats are like deck chairs with no leg room"

Positiv: "Alles hat geklappt, war angenehm. Immer informiert über Verspätung."
Negativ: "Langes Koffer Drop off und Flug Verspätung von 9 Minuten +- verhindern das Punktemaximum. Für die schreienden Babies kann ja die Fluggesellschaft nichts."

Positiv: "When check-in online I was given 1st row seats, as a result I was treated as an excellence customer. Great service."
Negativ: "Delayed flight that was a connection and nearly missed my next flight"

Positiv: "Nothing"
Negativ: "The flight was delayed for an hour which made me late for where i needed to be"

Positiv: "Getting off the plane in Barcelona"
Negativ: "Extremely poor service by the cabin crew. They were extremely lethargic and slow with service. So much so that numerous rows of seats with young families were never served. No announcement or apology, they just stopped serving as they needed to prepare to land. They knew from the start how long they would have to serve drinks/snacks but didn’t care and definitely did not go out of their way to ensure everyone would be served. The worst service or total lack of that I’ve ever had."

Negativ: "Flights notoriously late Staff useless Service inexistant No information provided Avoid Vueling"

Positiv: "Nothing"
Negativ: "Plane late Check in late What a joke first time flying with this joke company"

Positiv: "Staff and smooth fligfht"
Negativ: "Really long delay with hardly any information of when takeoff will be"

Positiv: "we reached our destination alive"
Negativ: "We sat on the aircraft on the tarmac for two hours, no explanation. Food and drink were served 20 mins before landing, some people didn’t get a chance to have a drink. Staff were disorganised confused and rude. My debit card was handed to another passenger because the steward had no idea what he was doing. Beyond awful!"

Positiv: "Seats were clean"
Negativ: "Delayed flight which lead to then sitting in the plane on the runway awaiting a time to take off. Flight attendant didn’t serve the back half of then plane with drinks. Luggage Carousel kept changing."

Positiv: "Nothing"
Negativ: "Delayed by almost 4 hours with no communication. By the time we found out we could get a meal voucher it was too late"

Positiv: "Nothing"
Negativ: "Flight delayed, no gate information till 18:40 - when flight was supposed to take off at 14:40 - then gate overcrowded by passengers from 3 different flights all to the same place. Crew members didnt know how to handle the situation and over 200 did not board the plane. However once taken to the plane lucky passengers had to wait outside on runway for approximately 40 mins as cabin crew also did not know how to handle the situation. Those with assigned seats did not get them and those with luggage to go in the cabin were informed there was no more space and luggage had to be put in the hold. We finally boarded the plane at approximately 8:40 but could not take off for another 2 hours where we were stuck on a small cramped space on a plane full to capacity not having eaten anything for hours with no idea of the progress of the situation. In conclusion I expect every passenger should receive a refund for not only the extrodinary 8 hour delay but for the mismanagement of the entire situation."

Positiv: "Nothing.... Very poor. Generally Vueling has a poor image but I took a chance nothing has changed"
Negativ: "On board the plane I was told you have to pay for all the food drinks quite abruptly maybe because I had shorts on and a tee shirt the lady in question thought I did not have much money.....Never go by how somebody is dressed that's my advice to your airline staff...."

Positiv: "Nothing"
Negativ: "On arriving two hours early to my flight I was told that I was being put on standby because the flight was full. Not sure how I got bumped from a flight that I bought a ticket for 3 weeks ago? Upon waiting at the gate I came to realise that 17 other people had also been bumped. How does an airline overbook a flight that much? We were led to the baggage claim and told to pick up our bags to be rechecked- then the flight attendants disappeared, giving us no further direction as to where to go or what to do. My bags did not arrive on the carousel, either did anyone else’s that had been bumped. We walked up to the check in desk only to be told to consult the baggage service desk downstairs. Upon doing that we were told to go back to the check in desk. After going to the check in desk again we were told to go to the customer service desk. After doing that and waiting another half hour, we were given new tickets and told that our baggage had left on our original flight and would be waiting for us in Barcelona once we got there. Our compensation for all of this hassle was only a free meal from the restaurant. When we went to the restaurant we were told that we were only allowed one of the cold sandwiches and a small drink. Absolutely appalling as we were starving and exhausted. All of the flights were also delayed, however all the boards continued to say they were ‘on time’. The board for the flight we eventually took said we were ‘on time’ despite the fact we were still standing at the gate at the time we were supposed to depart. After arriving on a flight 5 hours later than we should have arrived, We were then told by the baggage desk that the luggage had not arrived in Barcelona and were instead back in Paris. So the staff in Paris blatantly lied just to get us to leave them alone. No apology was offered at any point of this whole ordeal, no compensation other than a sandwich and a bottle of water, and i’m now left with absolutely nothing but the clothes on my back. Not even a complimentary toothbrush which has been given to me along with toiletries and a t-shirt the last time my bags were delayed. Absolutely appalling from all aspects of this whole company. I am sorry to say I’ve already booked my return flight, however after that flight I am never flying Vuelig again!"

Negativ: "Mehr als eine Stunde Verspaetung .."

Positiv: "Bei der Gepäckaufgabe wurde uns durch den Mitarbeiter statt der letzten Sitzreihe ein Platz in Reihe 4 "ausnahmsweise" zur Verfügung gestellt. Die vorderen Sitzreihen waren nicht belegt bzw. das Flugzeug nicht voll belegt."
Negativ: "Nach rd. 3 Std. Verspätung beim Start erfolgte keinerlei Entschuldigung der Kabinencrew. Üblicherweise gibt es dafür zumindest kostenloses Mineralwasser. Statt dessen hat die Kabinencrew zuerst gemütlich gegessen und getrunken und das vordere WC gesperrt. Um die Passagiere würde sich die ersten 45 Minuten nicht gekümmert. Somit Schlangenbildung am hinteren WC. Gewisse Lustlosigkeit erkennbar. Ähnliches Verhalten die letzten 45 Minuten vor der Landung. Statt dessen mit dem I-Pad gespielt. Es stellt sich die Frage, ob nochmals mit Vueling gebucht wird, wenn es eine Alternative gibt."

Positiv: "Friendly and helpful staff. Comfortable and decent legroom in the cabin."
Negativ: "Slight delay on departure but not really an issue. Bit of a long wait for baggage in Barcelona on arrival but don’t think it’s Vuelings fault."

Negativ: "Hinflug Verspätung wegen Streik in Barcelona, Rückflug verspätet wegen notwendigen Radwechsel, der noch im Gange war als der Einstieg vom Bus in den Flieger erfolgte."

Negativ: "Essen: bitte auch ohne Käse/Milch/Fleisch = vegan anbieten!"

Positiv: "Safe flight, good leg room"
Negativ: "Delayed departure, delayed boarding"

Negativ: "Der Flug hatte zwei Stunden Verspätung, es gab keine Entschädigung."

Positiv: "Crew was nice and welcoming"
Negativ: "Plane took off an hr later, not many vegetarian or vegan meals to choose from, my legs didn’t fit in my seating area..."

Positiv: "Der Flug ist pünktlich gestartet. Sitzplatz am Notausgang hatte mehr Beinfreiheit"
Negativ: "Der Komfort und Service waren für einen Billigflieger in Ordnung"

Positiv: "Der Flug ist pünktlich gestartet, es war alles (boarding, etc.) gut geregelt."
Negativ: "Getränke und Essen kann man nur gegen Bezahlung erhalten (wir wurden darüber noch davor informiert), aber das auch Wasser nicht kostenlos angeboten wird finde ich seltsam, insb. wenn es zu unerwarteter Verlängerung des Flugs kommt (in unserem Fall statt 2 sollten wir 3 Std. wegen massives Flight Traffics von Barcelona nach Wien fliegen) und trotzdem haben wir kein Wasser erhalten. Ist überhaupt nicht in Ordnung!!!"

Positiv: "cabin crew was friendly"
Negativ: "ground staff was so trained to brush problems to the customers that never again Vueling, so bad experience compared to Ryanair..."

Positiv: "Flug hatte fast 7 Stunden Verspätung. Keine Verpflegung in dieser Zeit. Erst nach dem Start DURFTEN wir der Airline Geld in die Kasse spülen und ihr ESsen und Getränke abkaufen!!!"

Negativ: "Flug ist leider unpünktlich gestartet."

Positiv: "Flug war 4 Std verspätet."
Negativ: "Es war nur sehr wenig Essen an Bord, dass man kaufen konnte. Sitze unbequem."

Positiv: "Pünktlich gestartet etwas zu essen auf Zahlung ( heute üblich) etwas veraltetet sitze. Flugpersonal sehr freundlich"
Negativ: "Mein Koffer ist komplett demoliert worden habe es gemeldet nun bin ich gespannt ob es erstattet wird!!!"

Positiv: "Nothing"
Negativ: "The flight was cancelled after checkin . Trying to get an alternative was futile with no success.Had to drive 1000 km in the end. No announcements made in English. Plese advise how to get a refund."

Positiv: "Das Flugpersonal war sehr aufmerksam, das einzige was fehlte, war die Durchsage auf Deutsch."
Negativ: "Durchsagen auf Detusch fehlten, da Englisch nicht so deutlich war und Spanisch verstehen wir nicht."

Negativ: "Very little legroom"

Positiv: "Unser Flug ist ganz pünktlich gestartet und somit auch pünktlich gelandet"
Negativ: "Es gibt nichts auszusetzen. Sehr freundlich."

Positiv: "Flight on time"
Negativ: "Was made to put case into the hold at the gate, they said there wasn't enough room on the plane, got on, there was loads of space and loads of cases. Got to Barcelona and my Kipling monkey had been removed from case, either in Birmingham or Barcelona."

Positiv: "The staff were nice, and we landed which is always a bonus"
Negativ: "Almost missed the last aerobus because of the long delays. Long waits with boarding."

Positiv: "Furious, Vueling is always late!!!"
Negativ: "Always late,, they don't care!!"

Positiv: "Staff were fine, lovely to check in online and not have to worry"
Negativ: "Once onboard we sat for nearly an hour going nowhere"

Negativ: "Nachdem ich über Swoodoo gebucht habe, hat mich Ryanair nicht online einchecken lassen und ich musste 2 Stunden Früher am Flughafen sein1 es gab auch keine Information darüber und die Seite gibt auch keine Information! Das ist eine Frechheit und gibt es sonst bei keine anderen Airline! Ryanair versucht mit allem extra Geld zu machen. Wäre ich später am FLughafen gewesen hätten sie mich 55 Euro zahlen lassen."

Negativ: "Delayed. Confusion over gates."

Negativ: "Delayed."

Positiv: "Grundsätzlich erstmal billig, nicht günstig. Gefallen eigentlich nichts wirklich."
Negativ: "Diskussion beim Check in. Plötzlich geht das bezahlte Gepäck nicht in die Kabine. Wird aber wohl nur als Stichprobe gemacht. Andere dürfen mitnehmen. Wir durften extra zahlen. Dann war es plötzlich kein Problem mehr. Komfort im Flieger Fehlanzeige. Freundlichkeit Fehlanzeige. Nur Diskussionen um noch ein paar Euro zu bekommen. So schnell nicht wieder!!!"

Positiv: "...es ist halt ein Billigflieger. Da darf man die Erwartungen nicht zu hoch ansetzen."
Negativ: "Die unbequemsten Sitze die ich bisher kenne. Getränke an Board überteuert. Über 1 Stunde Verspätung beim Start und im Flugzeug gewartet."

Negativ: "1,5 Stunden Verspätung, ansonsten war alles jin Ordnung"

Negativ: "Der Pilot hätte sanfter landen können"

Negativ: "Boarding- keine Informationen für die Verspätung Boarding 40min verspätet"

Positiv: "Price and efficiency"
Negativ: "Well it is a low cost airline, you get what you pay for"

Positiv: "Seat not too cramped. We didn't get lost - as BA flight did recently!"
Negativ: "Flight was delayed! Info re delay was limited."

Negativ: "Late takeoff - late arrival"

Positiv: "Nix"
Negativ: "Alles"

Positiv: "Der Moment als mir gesagte wurde dass ich am falschen Flughafen bin"
Negativ: "Es sollte klar gemacht werden zu welchem flughafen man muss) - :<"

Positiv: "Garnichts"
Negativ: "Größte Abzocke was ich gesehen habe so was muss angeklagt werden"

Positiv: "Sehr kompetent, Zeitplan eingehalten, freundliches Personal,"
Negativ: "Keine kostenlose Getränke zur Verfügung gestellt (zumindest Wasser) ;-)"

Positiv: "nothing"
Negativ: "have to pay 55 euro’s for checkin .... crew very rude at the desk"

Positiv: "I liked that I didn't feel squashed and this is about it."
Negativ: "I disliked the fact that our flight was delayed and we weren't notified about it. I disliked that we got told there was a problem with the engine but they didn't allow us to either get off the plane or change plans we just sat there as they ran test after test. Asking us to sit down for them to see if the engine is working okay. They asked a member of the public who was sat by the wing to keep an ear out for any funny noises. We stayed on the runway for an hour and a half after it was already delayed. Once we set off in fear that the engine might fail again Ryanair didn't even off us a free glass of water to show appreciation for peoples tolerance. It honestly isn't worth the money you save."

Negativ: "Also, das hat war ein etwas länger Flug, sollte mann mindestens Wässer bekommen. Wir müssten für alles zählen Getränke oder Essen und es gab keine echt fair Preis."

Positiv: "Sehr freundliches und hilfsbereites Personal. Pünktliche Ankunft."

Positiv: "This flight issues were so plentiful they provided me with knowledge on how not to run an airline."
Negativ: "5 X delays, Incompetent pilot, No organisation of ground crew 2.5hr late"

Negativ: "Streik von Ryanair war nicht absehbar ob der Flug geht oder nicht ...meidet diese airline"

Negativ: "Flight was cancelled , next flight 2 days later. Only online checking within 24-2hours else 55£ at the airport . Tried to checking online multiple times. Advance checkin online not free , checking at airport 55£ . In Less than 2 Hour before boarding online is not possible anymore. Ryanair counter cannot check you in and you will be sent forth and back to other counters"

Positiv: "Trotz der Verspätung - keine kostenlose Angebote. Auch für Wasser müsste man zahlen"
Negativ: "Alle Passagiere waren wegen Verspätung müde. Trotzdem hat man Licht vollständig eingeschaltet um etwas zu verkaufen."

Positiv: "Ich hatte immense Halsschmerzen und erhielt auf Nachfrage sofort eine Schmerztablette."

Negativ: "Knapp 3h Verspätung inkl. Warten auf dem Rollfeld."

Positiv: "Der Flug ist punktlich gestartet"

Positiv: "Trotz Verspätung hat der Flieger wieder gut an Zeit eingeholt!"
Negativ: "Das Essen war etwas zu teuer!"

Positiv: "Pünktlich"
Negativ: "Service das Letzte - trotz bestätigter Online Buchung wurden beim Flug für 4 Personen weitere € 99,20 für das Ausdrucken der Bordkarten verlangt! Unfreundliches Personal!!!"

Positiv: "No frills but got us there safely on time."
Negativ: "Had to walk on the Tarmac."

Positiv: "gut ung günstig"

Negativ: "Nothing"

Positiv: "Das flugpersonal hat mich oft angerempelt und war unhöflich."
Negativ: "Es gab kein Essen und kein Netz am Vordersitz um Dinge zu verstauen..."

Positiv: "Das schnelle und unkomplizierte Boarding wie auch das verlassen des Flugzeuges. Die Flugbegleiter waren sehr Höflich und zuvorkommend."
Negativ: "Es gab keine Snacks! Das habe ich zwar nicht erwartet aber bei einem Flug nach Amsterdam der Swiss Airline gab es Umsonst Kaffe und Gipfeli das hat mir sehr gut gefallen."

Positiv: "Das flugpersonal war nett..."
Negativ: "Über eine Stunde Verspätung.. Sitze sehr ungemütlich.. nicht mal ein kleines gratis Getränk..."

Positiv: "Personal freundlich u. engagiert."

Positiv: "Boarding was ahead of schedule, but we waited on the runway for a long time. Checking in via an app is great too."
Negativ: "The seats are uncomfortable, the application of the baggage policy is inflexible & difficult, there are no places to put your things and having seating assigned randomly when you travel with someone is ridiculous. I love discount airlines, but being charged for things that would make me happier while not costing the airline a penny is too far. Ryanair gets your initial business with artificially low rates and then nickle-and-dimes you until you pay at least as much as you would by just going with an honest carrier that charges normal prices up front. I am tired of being messed about when there are equivalently priced carriers that aren't such shysters."

Positiv: "Vom Online-Check-in bis zum kurz vorm Boarding war alles super."
Negativ: "Inlandflug wurde verweigert, da Ausweis mit Lichtbild vergessen. Briefdokument war nicht ausreichend. Trotz Online-Check-in und positiver Sicherheitsprüfung, wurde man beim Boarding abgewiesen.. Geld weg.. Wenigstens der Sitznachbar wird sich gefreut haben. Keine andere Fluglinie verlangt gerade bei Inlandsflügen noch zusätzlich einen Ausweis. Voll hinter der Zeit.. :("

Positiv: "The price, and that’s it."
Negativ: "The airline had hidden regulations that if you are a first time customer will cost you way more than you think. Just be carefull"

Positiv: "Flug Personal war sehr nett und aufmerksam. Das zusätzliche Handgepäck wurde aufgegeben."
Negativ: "Der Flug hatte ca. 1 Stunde Verspätung. Es dauerte sehr lange bis das Gepäck am Zielort erschien."

Negativ: "Es war eiskalt und das personal rannte ständig auf und ab"

Positiv: "Das Personal war sehr nett, das Flugzeug war neu und sauber das eigentliche einsteigen und hinsetzen in die Maschine ging, dank der Möglichkeit vorne und hinten einzusteigen sehr zügig. Gerne öfter diese Möglichkeit."
Negativ: "Der Flug war verspätet. Es gab keine Info weder Online noch vor Ort, dass es eine Verspätung gibt. Auf dem Weg zum Flughafen gab es einen Unfall auf der Autobahn aus diesem Grund sind wir zum Gate gelaufen, was wir allerdings nicht hätten machen brauchen. Das Bording hatte nicht mal angefangen. Wir hätten uns noch in ruhe etwas am Flughafen kaufen können (was der ursprüngliche Plan war) und uns kein Stress machen müssen bzgl. des Abfluges. Schlecht finde ich auch die neue Policy von RyanAir, dass man nur noch eine kleine Tasche mit an Bord nehmen darf. Geldmacherei."

Positiv: "Ryan Air ist nicht in der Lage pünktlich die Abflugzeit einzuhalten, geschweige denn sich bei den Fluggästen für die verspätete Abflugzeit zu entschuldigen. Das gilt für Hinflug, als auch für Rückflug. Mr Michael O’Leary your airline is crap!"

Positiv: "Flugpersonal professionell"
Negativ: "Kein Essen inbegriffen"

Positiv: "Loved the speed and efficiency of everything; we arrived from Dublin to Gatwick 25 minutes early. Plenty of opportunity for inflight purchases for such a small flight which was great!"

Positiv: "Boarded from gate beside the executive lounge."

Negativ: "Ground staff made final boarding call too soon. Had to rush from the lounge only to find no passengers had left the terminal steps to walk to the plane to board."

Positiv: "Beide Flüge verspätet, Sitze nicht verstellbar und dadurch sehr ungemütlich."

Negativ: "No flight announcement at Dublin airport so missed flight"

Negativ: "Very long walk on landing"

Positiv: "Staff is young and energetic! Beat crew on trip so fat and we've been on three other planes."
Negativ: "Seats are eat too close if you are,tall. The landing was a,3,out of 10."