Finde günstige Flüge von Genf nach Flughafen Barcelona-El Prat

Negativ: "Swiss perfect as always, Barcelona ground worker disaster, as always...."

Positiv: "Wasn't awake, can't say"
Negativ: "Probably it would be nice to have a bit bigger screen with general information about the flight and local time"

Negativ: "Nada, I slept through this leg and the staff let me be."

Negativ: "Teach Swiss Airlines stewardesses Lorena kãrli and Sabrina stadler manners. They are impolite and racist. Typical cold Swiss hospitality"

Positiv: "About as good as they come."
Negativ: "Nothing."

Negativ: "Vepflegung: käsesändwich nicht sehr angenehm"

Positiv: "From Geneva to Athens we use the AEGEAN AIRLINES and the flight was very good over all. We had to use the AEGEAN because we missed the SWISS flight due to United's delays."

Positiv: "Genügend Beinfreiheit, nettes und zuvorkommendes Personal"
Negativ: "Einstieg ins Flugzeug bei schlechtem Wetter war eher unangenehm"

Negativ: "Coffee on 50 min flight would be appreciated. Flight was delayed."

Positiv: "Die Crew war nett und da war trotz guter besetzung des Flugs genügen Platz für Handgebäck in den overheads"
Negativ: "Wir hatten Pech, da wir wahrscheindlich im ältesten Flugzeug der Flotte flogen. Wir sind gut angekommen aber mit etwas modernerer innenaustatung wre das ganze noch angenehmer gewesen."

Negativ: "Der Informationsserivce von Kayak war die reinste Katastrophe. Ich habe keine Buchungsnummer erhalten, wusste nicht zu welchem Terminal."

Positiv: "Die Crew war OK, die Monitore waren gut, die Maschine der Edelweiss eine A330-300 (Chäsrueg) ist eher neu, sieht man auch an den WC"
Negativ: "Der Sitzabstand ist eine Katastrophe und auf keinem Fall 31inch wie es auf Seatguru steht und wird mich davon abhalten jemals wieder Edelweiss zu fliegen, jeder Passagier über 170cm wird leiden."

Positiv: "The boarding process was much easier and faster. No delayed flights."
Negativ: "I used the laboratory before takeoff as I was one of the first people on the plane and I forgot to go before I boarded. The hand soap container was empty and I had to tell one of the crew. Shouldn’t that have been taken care of before boarding passengers?"

Positiv: "Die Besatzung auf diesem Flug war ausserordentlich. Sehr nett und aufmerksam."

Positiv: "Nette Crew, wie immer. Schoggi am Ende. Bequeme Sitze."
Negativ: "Wartezeit am Gepäckband und verspätete Ankunft resultierend in 40min Wartezeit."

Positiv: "Pünktlichkeit"
Negativ: "Das Sandwich ist nicht zum verzehren, kalt und fast keine Inhalt"

Positiv: "Aufmerksame Crew. Saubere bequeme Sitze,"
Negativ: "Etwas eng. Die Knie stoßen am Vordersitz an."

Positiv: "Freundliches Personal; nützliche Informationen zu Verspätungen etc."
Negativ: "Sehr wenig Beinfreiheit; Verspätung beim Abflug, Warteschleife vor Landung"

Positiv: "Freundlich, pünktlich, gute Getränkeauswahl und Snack"
Negativ: "———-"

Negativ: "Seats and leg space were uncomfortable, staff could have been friendlier and more presentable (cleaner appearance)"

Positiv: "Spacious seating available/ snack/staff"
Negativ: "No entainment"

Positiv: "The pilot had to land with rough wind, he did a good job and the peace of chocolat we always get leaving the plane."
Negativ: "Swiss was delayed for in total 1 hour (start incl. landing), the sandwiches with Swiss are terrible in general, nothing extra to drink or eat although the delay and time of flight made it impossible to have dinner."

Positiv: "Es gab sogar Verpflegung trotz des kurzen Flugs Schneller Start und Landung"

Positiv: "Die lockere, freundliche Art des Personals. Trotz günstigem Tarif erhielt jeder ein kleines Sandwich...vielleicht aufgrund der 45 Minuten Verspätung, was ja nun einfach passieren kann."

Positiv: "Pünktlich, ausreichender Sitzabstand, freundliches Personal."

Positiv: "Sehr nettes Personal"
Negativ: "20 Minuten Verspätung, wie fast immer ab Tegel..."

Positiv: "Sehr freundliche Personal ."
Negativ: "Verspätung"

Positiv: "Good crew and despite the short flight we even got a sandwich which was great after a long day"
Negativ: "No entertainment but short flight"

Positiv: "All of them are friendly...good service with snacks not like others airline to travel no snacks and drink but Swiss they have a snacks"

Negativ: "Special Meal war nicht wie bestellt verfügbar."

Positiv: "the crew was great."
Negativ: "they asked us to check in our carry-on because the plane was full.I had important papers so I had to explain my situation. I hate confrontation so I felt anxious and I'm already an anxious flier. I feel that this should only pertain to people with larger carry-on. my was below the average size."

Positiv: "Netes Personal, Gutes Essen, Viel Essen, Schöne Sitze"
Negativ: "Bordunterhaltungssystem stark veraltet sowie nicht funktionsfähig (Flugkarte fehlt, Filme werden mit extremen Bildstörungen abgespielt, Sehr schmaler Sitz, wenig Beinfreiheit, Ein Flug mit United ist da sogar besser!!!"

Negativ: "first baggage should be free.....as people travel with 15-20kg hand luggage"

Negativ: "Keine Sitzplätze beim Gate, fast keine Informationen oder Durchsagen zum Boarding"

Positiv: "From boarding to disembarking, flying SWISS First is an experience. Attention to detail, great staff, wonderful food. And the seat is very roomy and comfortable."
Negativ: "Sadly, the IFE system was malfunct -but there were magazines and newspapers instead."

Positiv: "Flugpersonnal aufmerksam und nett Essen sehr gut"
Negativ: "Schwierigkeiten zum Schlafen aber normal."

Positiv: "Great service--able to buy duty free even on such a short flight. Stewardess was able to take my order and complete purchase just before landing."
Negativ: "Nothing"

Negativ: "Seats are very cramped"

Positiv: "The view out the window."
Negativ: "Delayed, no leg room. No refeshments."

Positiv: "Mit Swiss von und nach Zürich ist immer hervorragend."
Negativ: "Ein Mitglied der Kabienencrew hatte wohl einen schlechten Tag."

Positiv: "Nice self boarding"
Negativ: "No big screen to communicate priority to boarding since I am deaf."

Positiv: "Everything, but the lack of entertainment, and the seats I bought were separated."
Negativ: "The lack of entertainment, and the seats I bought were separated."

Positiv: "Freundliche Bedienung"
Negativ: "fast 4 Stunden verspäteter Abflug, ca. 1.5 Stunden nach Boarding stand der Flueger noch immer am Dock"

Positiv: "Was good"

Positiv: "Quick flight"
Negativ: "Small plane with very uncomfortable thin hard seats. Could feel the ride on this plane. Food not great. No entertainment on board."

Positiv: "Leicht verspäteter Abflug, aber nur um ein paar Minuten. Das Boarding ging schnell und unkompliziert, obwohl der Flieger ausgebucht war. Platz fürs Handgepäck gab es genug, da grössere Handgepäckstücke kostenfrei abgegeben werden konnten. Beim Einstieg bekamen wir auch gleich ein Tütchen Chips in die Hand gedrückt. Getränke wurden später auch noch gereicht."
Negativ: "Aufgrund den Wetterverhältnissen mussten in Zürich die Anflugswege abgeändert werden. Wir flogen ein paar Schlaufen und und landeten so etwas verspätet in Zürich."

Positiv: "gate wechsel ohne info in spanish. 2 Stunden verspätung flugzeug und 30 min verpätung koffer"
Negativ: "verspätung für alles, wenig information, alte sandwisches, terrible"

Positiv: "guten service pünktlich"
Negativ: "kaputte Sitze alte media Gerät"

Positiv: "Sehr freundliche Crew, leider Verspätung ohne Schuld der Swiss, wurde durch die Crew sehr freundlich und deutlich kommuniziert."

Negativ: "flight was delayed by 3 hours; very rude and indifferent ground staff, almost impossible to rebook; no information/help was provided; barely made our next flight"

Negativ: "Super uncomfortable seats (the most ever) No personal tv/entertainment."

Positiv: "Sehr saubere, helle und moderne Kabinenatmosphäre.Trotz der kurzen Flugzeit gab es Snacks und Getränke. Sehr freundliches Bordpersonal. TAP, sehr gerne wieder."
Negativ: "Die Qualität der Lautsprecher an Bord sollte geprüft bzw. verbessert werden. Die Soundqualität war bezüglich der akustischen Verständlichkeit schlecht."

Positiv: "Service and the price!"
Negativ: "Lots of things but I’m sure TAP it’s working on this!"

Positiv: "Seats and snack"
Negativ: "No delay in departure"

Negativ: "They boarded the plane from both the back and the front at the same time with no direction as to which rows should go where. BIG cluster in the middle of the plane!!"

Positiv: "Flight was canceled"
Negativ: "Flight was canceled"

Positiv: "The crew was good. The plane was clean. The snacks provided were good."
Negativ: "The flight was delayed so that could improve. There were no entertainment options. It was a short flight but at least they should have a audio channel or something."

Positiv: "Great flight"
Negativ: "All great"

Negativ: "The plane was delayed 20 minutes, then another 20 minutes, then another 20 minutes, ended up leaving over an hour late"

Positiv: "Nette Crew"
Negativ: "Essen - kein glutenfreies Menü"

Positiv: "Better system to boarding."
Negativ: "Announce properly for boarding."

Positiv: "Self checkin, there was no line and things moved quickly."
Negativ: "Flight was almost an hour late because the boarding process was so slow. They took forever and then literally bussed us to the other side of the airport to the budget carrier side, which wasted more time. Was a bit of a joke really. Served seafood snack, not everyone eats seafood."

Positiv: "Die Crew"
Negativ: "Das Essen. Die Unterhaltung."

Positiv: "Überpünktlich!!! Steckdose am Sitzplatz"
Negativ: "Alles ok!"

Positiv: "Die Besatzung war wie immer nett"
Negativ: "Über 2h Verspätung und wie toll wäre es, wenn TAP nur einmal pünktlich sein könnte"

Positiv: "Verspätung wie schon üblich bei TAP"
Negativ: "Einfach nur mal pünktlich"

Negativ: "Flug verpasst da Anschlussflug gecancelt"

Positiv: "Flug gecancelt"
Negativ: "Benachrichtigung das Flug gecancelt wurde"

Negativ: "Bei lufthansa Tarif mit Sitzplatzreservierung gebucht, TAP lässt sich das dann nochmals bezahlen. Umsteigeverbindung zu Eurowings, Gepäck durchchecken nicht möglich, also genug Zeit einplanen um das Gepäck abzuholen und wieder einzuchecken! Nach dem getränkeservice versammelt sich das Bordpersonal hinten im Flieger zum schnacken."

Positiv: "Really nice crew, good food and wine, very attentive and accommodating. I’m used to flying spirit and Norwegian and this was a huge upgrade, though there’s not much in flight entertainment. Definitely good and cheap. Will fly again."

Positiv: "Freundliches Personal"
Negativ: "Sitzlehne bewegt sich nicht Kein Entertainment"

Positiv: "The tripulation are very nice people."
Negativ: "The space between seats are small."

Positiv: "Pünktlich gestartet, aufmerksames Flugpersonal"
Negativ: "Etwas verspätete Ankunft"

Positiv: "Flug war fast 1h verspätet"
Negativ: "Fächer für das Handgepäck völlig überfüllt"

Positiv: "Eigentlich relativ viel Platz/Beinfreiheit."
Negativ: "Nach Verspätung von einer Stunde nochmals im Flugzeug eine weitere Stunde auf den Start gewartet."

Positiv: "Left on time, arrived on time."
Negativ: "Nothing"

Positiv: "New and clean planes"
Negativ: "Seats in the back with little legspace."

Positiv: "zweites Flugzeug E90 altes gerät Top in Schuss mit viel Beinfreiheit."
Negativ: "80 min Verspätung"

Positiv: "Flugpersonal war freundlich und aufmeksam. das erste Flugzeug war ganz neu A 320R"
Negativ: "flug 24 min verspätet :-("

Negativ: "Flight was over an hour late, and they would not let us take our carry-on luggage on the flight even though there was plenty of room in the overhead compartments, which caused us to miss our return flight home overseas. No customer service desk at the airport. Ended up costing hundreds of dollars more to book another flight home."

Positiv: "Der Flug war pünktlich, das Personal freundlich und sogar für Verpflegung war im Preis inbegriffen gesorgt"

Positiv: "Freundliche und aufmerksame Crew schaffte Wohlfühlatmosphäre. Der gereichte Snack und Getränke waren inklusive und schmackhaft"
Negativ: "Flug mit neuem Airbus A320. Gute Sitze und ausreichen Beinfreiheit. Superweiche Landung in FRA!"

Positiv: "Da dies mein Anschlussflug war würde ich direkt auf den richtigen Weg zum richtigen Gate verwiesen und hatte daher auch keine Probleme beim Boarding. Im Flugzeug gab es bei 10h Flugzeit (nachts) zwei große Mahlzeiten die tatsächlich sehr lecker waren. Es gab eine riesige Auswahl an bekannten Filmen und Serien was mich sehr begeistert hat. Decken/Kissen/Kopfhörer ebenfalls sehr angenehm"

Positiv: "Der Flug hatte 30 min Verspätung, da aber alles glatt geregelt wurde und ich dann direkt zum Anschlussflug konnte, hatte ich keinerlei Probleme. Verpflegung war großartig, man hat sich auch leicht zurecht gefunden."

Positiv: "One of the best services on a shorthaul flight in business class! What impressed me the most: the flight attendants were incredibly attentive and so kind - took time to chat with us etc. Besides that excellent service. I didn’t even miss personal screens, and that says a lot!"

Positiv: "Same as previous flight"
Negativ: "Same as previous flight"

Negativ: "The flight attendants didn't come around with anything to drink, except with meals. All international flights I have been on offer multiple drinks through the flight. They charged $80 for a suitcase. This was not a discounted ticket."

Positiv: "Der Flug war ruhig und das Bordpersonal war sehr freundlich und hilfsbereit."
Negativ: "Der Check In am Flughafen Hamburg war etwas gewöhnungsbedürftig, erst 2 Std. Vor Abflug. Finde ich zu knapp. Leider hatten wir dann auch noch Verspätung, dies hatte aber keine negativ Folgen für uns."

Positiv: "Personal freundlich und hilfsbereit. Der Flughafen Lissabon ist ideal zum umsteigen, übersichtlich, gut ausgeschildert, klare englisch sprachige Ansagen und überall hilfsbereites Personal."
Negativ: "Schade. Auch der zweite Flug hatte Verspätung."

Positiv: "Crew and captain we're very kind and friendly"

Positiv: "Flugpersonal zuvorkommend und sehr freundlich. Flugzeug auch sehr sauber. Kann nichts aussetzen!"

Positiv: "Flug hatte ca. eine Stunde Verspätung beim Start. jedoch sind wir nur 20 Min später geladet. Flugbegleiter super freundlich und zuvorkommend."

Positiv: "Our flight was late, so we missed our connecting flight to Barcelona, but TAP had already rebooked us on a different flight and had boarding passes all printed out. Good Job."

Positiv: "Der Flug ist ziemlich pünktlich gestartet, das Flugpersonal war sehr aufmerksam und freundlich, es gab einen kleinen Snack und verschiedene Getränke umsonst."

Positiv: "Easy mobile check in process,"

Positiv: "Wonderful customer service!!"

Positiv: "Hungrig oder durstig blieb man auf diesem Flug jedenfalls nicht."
Negativ: "Man konnte sich auf den recht kleinen Bildschirmen keine Filme anschauen, sondern nur zwischen verschiedenen Kanälen switchen."

Negativ: "The terminals they use have no express lanes for biz travel. Very stressful particularly if short layover time."

Positiv: "They gave us good snacks. Comfortable flight."
Negativ: "We were delayed 1.5 hours. Had to sprint and almost missed my connecting flight."

Positiv: "FLIGHT DEPARTED ON TIME AND ARRIVED EARLY. THIS IS PRECIOUS WHEN DE-PLANING PROCEDURES TAKE FOREVER (DUE TO COVID)."
Negativ: "The only interaction of the crew was to distribute and pick up covid-related forms. Not even a glass of water;"

Positiv: "We hardly saw any member of the crew. They were in the back, in a closed area, chatting among themselves."
Negativ: "Serve at least one cup of water. It was not offered, nor available."

Negativ: "Kinder die im Flugzeug fangen gespielt haben und eine Unruhe verbreitet haben"

Positiv: "Crews are nice n snacks are okay."
Negativ: "Their online luggage fee sucks. I had to pay again at the counter when my online purchases didn’t show up on their computer. Ended up paying a higher luggage fee at the counter. Not good!"

Negativ: "Delayed takeoff. That happens but very poor communication about the delay."

Positiv: "Asientos incómodos y cabina muy antigua. Se sentían fierros del asiento en la espalda"
Negativ: "Sistema de entretenimiento muy antiguo. Conexión de audífonos no funcionaba en mi asiento y no me dieron solución. Vuelo de 14 hrs sin entretenimiento es terrible."

Positiv: "Flight was smooth and didn't feel like 9 hours! Crew handled an ill passenger in a caring and professional manner."
Negativ: "Seated in the middle of four center seats, crew overlooked offering beverages/food a couple of times."

Negativ: "they must work on quality and price"

Positiv: "Genauso gut"

Negativ: "Don’t let me book my seats on line and then tell me “not for this fare” ($1700) at the airport. We have special needs and were not accommodated"

Positiv: "Even though the plan was full, the boarding process was quick."
Negativ: "Extremely old plain. The worst entertainment center i’ve ever seen: it was just ok for the 80’s. The crew seems to not knowing how to smile."

Positiv: "Good flight. Crew was nice."
Negativ: "Better entertainment"

Positiv: "Very uncomfortable seats, entertainment system was outdated, airplane was shabby and the main meal was horrible."
Negativ: "It is obvious that the airline has not invested funds to keep up and it shows. I will avoid flying Alitalia in the future."

Negativ: "Seating, food, entertainment, communication and comfort"

Positiv: "Überraschend die Pünktlichkeit. Zu mindestens beim einchecken. Mann hat doch etwas zu essen und zu trinken bekommen."
Negativ: "Die betagte Maschine mit wirklich kaputtem Interieur. Es war so eng, dass ich wirklich anfangs überlegte, wie kommen die mit dem Getränkewagen durch. Die Besatzung halt normal für Italien arrogant, aber ehrlicherweise nicht alle. Der erste Eindruck war wirklich kompetent und nicht typisch italienisch kaotisch. Man darf Alitalia halt nicht mit der Lufthansa oder Air France vergleichen. Ich kenne es sogar mit British. Selbst da geben sie sich Mühe. Sei es auch in der Eco kulturbeutel, Glas Wasser nachsem Einstieg, sogar warme Erfrischungstücher in der Eco. Gerne hätte ich auch die Stimme des Piloten gehört, aber das ist scheinbar bei AZ nicht so üblich. Aber, jetzt kommt das große aber, für den Preis absolut OK. Warum jemand teures Geld für die Business Class ausgibt ist wirklich fraglich."

Positiv: "Verspäteter Zubringerflug gut aufgefangen, Gepäck kam noch mit"
Negativ: "Genug leg room, wenig aufmerksamer Service"

Negativ: "Verspätetet, kein Bordservice"

Positiv: "All flights on time"

Positiv: "We landed safely in Toronto"
Negativ: "In this 10 hr flight cabin crew came down the aisle only twice to offer refreshments. There should have been offers of at the least water or juice more than twice on this length of fight. I was disappointed that there were no hot drink e.g. coffee or tea offered at any time, not even with the meal, but this was certainly the least of our disappointments. Only once on this flight did I see a cabin crew member smile. Don't know why, but they were a most unhappy crew that day and this was conveyed to the passengers. I find this hard to believe, and perhaps both my husband and I fell asleep for the few minutes this would have taken, but neither one of us saw a crew member check for seatbelts and seat position before landing in TO. Boarding gate wasn't announced until an hour before boarding, which on an international flight from a large airport was a little stressful, but I am assuming there was a good reason for this."

Positiv: "Nice entertainment, good food and staff"
Negativ: "Arms rest pretty smalls"

Negativ: "Boarding was late again, 25 minutes this time Seats are Too Tight"

Positiv: "Good flight"
Negativ: "Too short time between the flights, almost lose the connecting flight."

Negativ: "Because the flight was one hour and a half late"

Positiv: "Boarding verlief gut und Besatzung freundlich!"
Negativ: "Leider wurde das Gepäck falsch weitergeleitet."

Positiv: "Flüg war pünktlich und das Flugpersonal freundlich"

Negativ: "The seats were terrible for me ( i’m 6.4 194 c’m broad) although we paid extra $95 /seat I approached Torresin Lorella Chief purser , she was helpless , and from that moment I never saw her till the end of the flight. i really want my money back ! Her entire management of the service was very poor compared to other airlines Zvi and Judith Yaniv"

Positiv: "Essen und Service waren okay."

Positiv: "Die Business Claas in der 777 ist einfach klasse und eine super Crew haben den Flug zu einem super Erlebnis gemacht."

Positiv: "Gebucht hatten wir Eco Plus aber von dem Angebot gebrauch gemacht für ein Upgrade zu bieten. Wir hatten mit den niedrigsten Gebot Erflog und alles war gut."
Negativ: "wenn man etwas negative sagen soll dann nur, dass die Business Class im Airbus in der Mitte keine Gepäckfächer hat - sonst war alles super"

Positiv: "Die Sitze waren gut und das Flug okay"
Negativ: "Der Service war nicht besonders aufmerksam"

Positiv: "Easy boarding on time nice crew"

Positiv: "Boarding and in-flight crew very polite and professional."

Positiv: "Sehr pünktlich und nettes Personal"

Positiv: "Nothing about check-in and boarding."
Negativ: "Check-in was a zoo. The agents were more interested in gossiping and were constantly on the phone or running in and out of their stations. It took nearly an hour to get through the 10 people ahead of us. And then we were told that my 1 bag would cost $53 to check-in and that I would have to go to another counter in a far away part of the airport to pay...and we had 20 minutes before boarding. Afger running to the cashier, we were told that she had no time and that we should go back to the agent to pay! We ran back and paid, then went to look for our gate. It was finally listed as Gate 12. We got though security ok and got into the line for Gate 12. It was more like a scrum tan a line. Nobod seemed to be doing anything when all at once we saw people boarding. We went to the gate but were told that our flight was boarding at Gate 10!!! WTF??? Gate 12 listed our flight number and Gate 10 listed another flight, but we did as were told and boarded via Gate 10. None of other passengers knew what the hell was going on but we all made it to Rome along with our baggage. We will NEVER fly Alitalia again."

Positiv: "A cancelled flight, bankruptcy, no refund, no one answered through phone."
Negativ: "Hmmm"

Negativ: "you have to show all the empty seats at check in. I have bought a seat for 90$ and it was empty seats near me"

Negativ: "Horrible experience with Alitalia. They boarded us on a plane that had a wheel issue, and kept us on the ground for 2 hours before they decided to de-plane us. We then had to wait in a 5+ HOUR LINE to get rerouted (nope, they won't handle these issues online or over the phone, you have to wait in line). And THEN they wanted us to wait in a 2 hour line to re-drop off our bags. We got stuck overnight in Rome and were put in a horrible Hilton Garden Inn and barely made it in time to use our coupon for a "free meal" (aka, frozen meatballs and stale bread in a buffet that had been sitting out all night). On our flight back, the food was absolutely terrible, the movie selections were old and scarce, and the seats were uncomfortable. We called to complain as soon as we got home and still have not heard back from Alitalia. I will never fly with them again."

Negativ: "Horrible experience with Alitalia. They boarded us on a plane that had a wheel issue, and kept us on the ground for 2 hours before they decided to de-plane us. We then had to wait in a 5+ HOUR LINE to get rerouted (nope, they won't handle these issues online or over the phone, you have to wait in line). And THEN they wanted us to wait in a 2 hour line to re-drop off our bags. We got stuck overnight in Rome and were put in a horrible Hilton Garden Inn and barely made it in time to use our coupon for a "free meal" (aka, frozen meatballs and stale bread in a buffet that had been sitting out all night). On our flight back, the food was absolutely terrible, the movie selections were old and scarce, and the seats were uncomfortable. We called to complain as soon as we got home and still have not heard back from Alitalia. I will never fly with them again."

Positiv: "KLM Flying Blue App ( which I didn't get to use because they switch to Alitalia at check in)"
Negativ: "KLM switched to Alitalia right at online check in time, which made things very confusing. Even the flight number changed. It would have helped if KLM would have let customers know this in advance."

Negativ: "The flight departed one hour late."

Positiv: "Short flight crew was very friendly. Not many passengers so crew let us move around"

Negativ: "Although reservations for our return flight from Rome to Boston were made 5 months ago, we were bumped from our flight, not advised in advance, and missed several important work engagements. The management at the Alitalia desk at the airport was not up to the task of reassigning everyone. Understaffed and under equipped (staff was unable to get online to reschedule and re-issue new boarding passes) We are senior travelers (75 and 80 years old) and were forced to stand in lines for 3 hours We're headed to the airport now, the next day, and I am dreading the experience."

Negativ: "Entertainment options are very limited Check in is slow and the counters are not always open like in Delta. Food quality is very low"

Positiv: "Nothing..."
Negativ: "Late boarding Rude crew Bad service Lost my luggage"

Negativ: "The plane was boarded early and then the flight ended up being delayed an hour. The seats were extremely uncomfortable and the leg room almost nonexistent. It was difficult to move at all for this 12 hour flight. I am not very tall at only 5'7" and I am slim. Also, the lunch was worse than any I've ever had."

Positiv: "Almost nothing"
Negativ: "- Rude crew - Uncomfortable seats - Broken seats - Missed our order for Vegan meals"

Positiv: "Flight was quiet and smooth"
Negativ: "Food was substandard Leg space very crummy"

Negativ: "poor communication always, always late departure, seat space so small it baffles the mind on a long flight that they cram people into the plane in such a way"

Positiv: "Once arriving in Rome, the agents were very helpful in getting us a hotel for the night. However, at that point, it was very late and we had to wait for everyone else to be accommodated as well. It would have been a better process to have allowed passengers more information prior to arriving in Rome at 22:00"
Negativ: "We missed our connecting flight to Palermo. For hours before, while we were stuck at Heathrow, we had little to no information as to what would happen once we landed in Rome. We were traveling with two small children and this was extremely frustrating and tiring."

Positiv: "Wine was offered complimentary to the meal"
Negativ: "Boarding process was a mess, flight was late due to the confusion. Crew took forever to collect trash after the in flight meal was over."

Positiv: "Board on time or at least updates why we are waiting."
Negativ: "Communication"

Negativ: "Informing why flight was delayed. Reclining seats Water service"

Positiv: "The cabin crew was very good. The check in process was tough but the representative was nice."
Negativ: "The boarding representative wasn’t very welcoming and the baggage hold volunteering wasn’t explained fully to passengers, otherwise they’ll volunteer."

Positiv: "The crew were very friendly and helpful."
Negativ: "Flight was three hours late to depart with very little communication made to passengers."

Negativ: "Both of my flights were at least an hour late"

Negativ: "Handgepäck aufgeben, keine Getränke und snacks, verspätung,"

Negativ: "Better coordination for boarding"

Positiv: "Nette Crew, sehr bemüht, gut gelaunt und freundlich."
Negativ: "Sitze schmal und mit geringem Abstand. Bordgepäckregelung mit Aufpreisen ist nervig und unnötig."

Positiv: "Top org"
Negativ: "Der pilot :-)"

Negativ: "Besser gepflegter Innenraum. Das Netz vor mit war total zerstört. Das Bordpersonal hat sich hinten versammelt und ununterbrochen laut geredet."

Negativ: "Accent and descent were extremely fast and caused ears extreme pain."

Positiv: "The crew was really nice and attentive to passengers."

Positiv: "Pūnktlich bravo et merci..."

Positiv: "Die Stewardess war sssssuper"

Positiv: "Great beer selection on the flight. After spending 4 days in Paris with all wine it was great to have an IPA on the flight. More importantly, the service was incredible, airport was beautiful, and transport was seamless."

Negativ: "1,5 h late, missed conection stuck here now"

Positiv: "neue Flotte, alles sauber, nette crew"
Negativ: "zu viel einsparung, keine snacks, nicht mal getraenke!! kein entertainment, nicht mal zeitungen"

Positiv: "Es war alles okay. Absolut Top-Preisleistungsverhältnus"
Negativ: "Habe nicht gegessen Platz war okay für einen Kurzstreckenflug"

Positiv: "So eine gute Betreuung, da iCh gehbehindert bin hatte ich noch nie. Sowohl in Napoli als auch in Wien war sofort ein Rollstuhl bereit mit Begleitung. Sehr freundlich und nett."
Negativ: "personal sehr freundlich."

Positiv: "The short flight?"
Negativ: "Seriously now, the line, the attitude, the delays, the lack of information, is not "low cost". I fly some low cost companies but easyJet needs to improve. I was stranded once in London and the company never did a thing to help. Sadly, it's not worth it considering how one gets stranded with no real recourses. Try to get a refund from the company and you know what I'm talking about. Now Norwegian Express, that's another good story."

Positiv: "Schnell und unkompliziert"
Negativ: "Gibt es keinen Punkt der für Preis/Leistung zu kritisieren wäre!"

Negativ: "Delayed ! Jet bridge was a mess and super hot! Almost passed out from heat"

Positiv: "Flug war angenehm und ruhig, Pilot hat versucht die entstandene Verspätung aufzuholen."
Negativ: "das Einchecken in Berlin Tegel war unter jeder Kritik. Passagiere standen mehr als drei Stunden in der Warteschlange, es gab niemanden der sich um einen geregelten Ablauf kümmerte. Ganze Reisegruppen habe ihren Flug deshalb verpasst. Krönung war dann noch eine Mitarbeiterin, die uns ( nach 1,5 Stunden anstehen in der Warteschlange ) ein Absperrband vor die Nase spannte und meinte, wir sollen uns doch in Geduld üben, denn sie ist hier ja die einzige, die etwas arbeitet. Fazit die vier Mitarbeiter am Schalter haben ihr Möglichstes getan in EDV-Zeiten wie diesen ist es aber wahrscheinlich möglich im Vorhinein zu eruieren, wie viele Personen erwartet werden und entsprechend zu agieren. Aber vielleicht ist das das Los von Billigflügen. Auch sollte man sich generell bezüglich der Überflut von Handgepäck was einfallen lassen."

Positiv: "Wetter und ruhiger Flug"
Negativ: "Der eher knappe Platz an Bord und die vielen Kinder"

Positiv: "Sehr freundliches Bordpersonal . Professionell und kundenorientiert. Pünktliche Ankunft, gute Information. Schneller Boardingvorgang"
Negativ: "Die Abfertigungshallen in Budapest sind als Lagerhallen zu verwenden , kaum als Passagierterminal. Und dann steht man vor dem Boarding noch im Freien."

Negativ: "Didn’t even get to take this flight due to our first EasyJet flight being delayed."

Positiv: "später gestartet aber früher angekommen. sehr gut."

Positiv: "Pünktlichkeit der beiden Flügen."
Negativ: "Einchecken wie immer Chaotisch."

Positiv: "ruhiges Fluggefühl, weiche angenehme Landung"
Negativ: "Etwas chaotisch mit dem Handgepäck, da hier offensichtlich zu wenig Platz dafür vorhanden ist. Kann auch daran liegen, dass viele auch nur einen Rucksack oder kleinere Taschen in den Gepäcksraum, anstatt unter dem Sitz verstauen."

Positiv: "the ticket assistance was helpful afterwards and seemed to by sympathetic to our plight."
Negativ: "We arrived early to airport but it took almost an hour to go through check in..We arrived early to airport but it took almost an hour to go through check in... we did not account for the long security which held us up.. it would have been nice if they would have called us out over the intercom and if need be held up flight as we were running from security to the boarding area. Afterwards the guy at the desk was not helpful at all and told us to leave the airport and then go back to the ticket booth.. if they could have made a call that would have been nice."

Positiv: "Jing allet rucki zucki! Rein, rauf, runter, raus und ab nach haus."
Negativ: "Die schlechte Verbindung von München nach daheim!"

Positiv: "Das Ticket war günstig"
Negativ: "Sitze sind sehr eng. Das Personal hat kein deutsch gesprochen"

Positiv: "Flug pünktlich, freundliches Bordpersonal. Alles gut"
Negativ: "Wie bei Billigflügen üblich, kein Essen und Bordprogramm. Bei Kurzstrecke aber vollkommen verzichtbar. Sitz etwas durchgesessen."

Positiv: "15 Minuten schneller als geplant angekommen"
Negativ: "Unsere Sitzreihe existierte nicht (aber wir saßen im Endeffekt zusammen, also Schwamm drüber)"

Negativ: "Surprised by extra fees at gate for a bag"

Negativ: "I had booked a day trip to London. The night before flight I received phone call from Easyjet offering me Euro250 to take a later flight as only a smaller plane than planned was available. But then you decided obviously not to send the smaller plane but did not bother phoning or emailing us customers as you had done the previous evening. I wasted more than half my day (1.5hr drive to airport plus 3 hours a airport) as I had to reschedule my day trip for a later dater to fit in the few meetings I had. I understand problems arrive, but Easyjet push their planes too hard. They are often late. Unreliable. At least communicate to your customers if you care about hem"

Negativ: "1.5h verspaetung"

Negativ: "Plane took off late because they didn’t have machine to turn plane on and let us inside the plane for an hour at 39C because air conditioning didn’t work"

Positiv: "On time and very well organized"
Negativ: "U have to pay for water"

Positiv: "Freundlichkeit, rasches Boarding"

Negativ: "Crew very rude and not informative"

Positiv: "Everything was good"

Positiv: "The flight was excelent"
Negativ: "The request before get into the plane to put an small bag in the suitcase"

Negativ: "Über zwei Stunden Verspätung, keinerlei Kommunikation mit dem Flughafen, kein Bodenpersonal, keine Kompensationsverpflegung, die Nacht 120'+ Wartezeit zusteht."

Positiv: "Excellent crew"
Negativ: "2h delay and no food or discounts for food"

Positiv: "Professionelle Abwicklung, freundlicher Service"
Negativ: "Sehr enge Sitzplätze, wenig Comfort, keine Erfrischungen; besser etwas höhere Ticketpreise, dafür Getränke dabei"

Positiv: "Good communication; well organised"
Negativ: "What else? The seats, duh..."

Positiv: "Nichts"
Negativ: "Sehr unverschämte Mitarbeit"

Positiv: "Alles gut..geringe wartezeitin gatwick"

Positiv: "Nothing."
Negativ: "They just try and steal your money by making you pay for carry on bags at the gate. Seats are very uncomfortable and the cabin crew were very rude. Horrible airline."

Negativ: "Die Kommunikation mit Mundschutz leider sehr kompliziert ,, das Boardpersonal sollte einfach viel langsamer aber dafür lauter sprechen ,, nicht schön aber dafür effizient"

Positiv: "Nothing. This was poor service from every stand point, starting from punctuality. Almost 2 hours delay and almost lost my connecting flight in Barcelona"
Negativ: "Change management"

Positiv: "Crew was friendly, plane clean"
Negativ: "Boarding process was very slow. Paid for a sea in advance. I was assigned a seat in row 7, put in group 3. No overhead space for my small carryon."

Negativ: "There was a long delay, longer than the flight itself. In a rush to catch up (or go home) they did not clean the plane before boarding, not even superficially."

Negativ: "Could of been on time. I missed my connection and it cost me 1000’s. Worst airline ever."

Negativ: "We were standing in line to board gate 14 it read Barcelona and right as we went to start boarding it changed to a different flight. All of us were running from gate to gate and nobody would help us!!!!! That was TERRIBLE!!!!!!!! One person figured it no Help from your staff."

Positiv: "Nothkng"
Negativ: "Everythkng"

Positiv: "Nothing"

Positiv: "Good price"
Negativ: "Baggage took far too long"

Positiv: "The crew was fast, but grumpy."
Negativ: "Vueling delays flights."

Negativ: "Flug war verspätet"

Negativ: "Beide Flüge waren verspätet"

Negativ: "Delayed over an hour and caused me to miss my connecting flight home."

Positiv: "I am still alive"
Negativ: "They charged for coffee. My legs are too long to fit without my knees going into the isle. They didn't have room for my bag."

Positiv: "The flight was on time. The ground crew was pleasant and helpful, especially in meeting the needs of handicapped passengers."
Negativ: "You have to pay for anything you consume in the way of food and drink... even a glass of water to take a pill. My wife and I fly frequently and this will be our last time to fly Veuling. Other than the lack of any free beverages, the legroom is minimal, there is no TV and no electronic recharging at the seats."

Negativ: "Unkoordiniertes Boarding und 1,5h Verspätung."

Positiv: "Alles hat geklappt, war angenehm. Immer informiert über Verspätung."
Negativ: "Langes Koffer Drop off und Flug Verspätung von 9 Minuten +- verhindern das Punktemaximum. Für die schreienden Babies kann ja die Fluggesellschaft nichts."

Positiv: "The flight actually got me to my destination"
Negativ: "I asked for priority boarding at the counter since I’m pregnant which they agreed to. They advised me to wait for the priority announcement to board first. That did not happen. They simply let everyone on at once causing a stampede. Flight was delayed. Flight had no AC until almost take off. Smallest amount of legroom I’ve ever had in my life."

Positiv: "the hospitality of the crew"

Positiv: "The seats are good"
Negativ: "They keep revising the plane departure time on their website/app but refused to announce changes in the terminal. Kayak sent me 10 updates about the scheduled departure. The airport had the initial one and no more"

Positiv: "Efficient boarding and departure. Clean aircraft."
Negativ: "Seats are too close together. This is the first time my knees the seat ahead of me."

Positiv: "at the check in. I've been asked to pay because my booking didn't show that I included 1 in cabin bag and 1 ship for each traveler. I had to pay because I wasn't going to lose my flight. I ask you to check my booking please."

Negativ: "Vueling agents gave 6 different conflicting times for the delay"

Positiv: "Our flight was slated for 3:35pm departure. But hours before the flight, the guessing game started as to how delayed and for what reason the flight was delayed. We ended up leaving 4 hours later and with one feeble apology from the captain..."
Negativ: "Absolutely nothing. A meager €8 voucher that didn't even cover a meal and a poorly informed gate agent that couldn't provide any information because the head office wouldn't provide any information. To top it all off, the lie as to why the flight was delayed was not maintained by either ground staff nor the crew. Unbelievable"

Positiv: "Randomly given exit row seating."
Negativ: "First at the airport they tell us we have to check our carry ons when we had already flown three flights with them with those same bags as carry ons, then they criticize us for having heavy bags, which they never would have known if we had been allowed to carry them on. Their back up reason for needing to check bags was the flight was overbooked and there would be no room for bags, both of which were false as I personally counted at least 15 seats open and there were at least 6-7 completely empty overhead bins. Finally, it is Kayak that notifies me that my flight is delayed 90 minutes, but yet the airline decides it is a good idea to have us board and then just sit on the plane before finally telling us after 30 minutes of sitting on the plane with the flight door still open that we are delayed another hour. I would not fly them again."

Positiv: "It’s a quite flight and good space"
Negativ: "No billows at the chairs"

Negativ: "They delayed our first flight - and forced us onto our connection even though we knew our bags wouldn’t make it - and were completely unhelpful to us once we got there as to where our bags may be."

Negativ: "A bus ride is more comfortable than a vueling flight"

Negativ: "The second time in one month that the planes takes off with almost an hour of delay without anyone giving any explanation"

Negativ: "Mehr als eine Stunde Verspaetung .."

Negativ: "My flight was delayed 3 hours, so I missed my connecting flight. Then there were no more flights until the morning. Vueling paid for a hotel for me, but the hotel was over an hour away from the airport at 2 in the morning, and I woke up at 5 the next morning and sat in 2 HOURS of traffic to get back to the airport. The shuttle left late tho, and I almost missed my flight again. Bad experience."

Positiv: "Bei der Gepäckaufgabe wurde uns durch den Mitarbeiter statt der letzten Sitzreihe ein Platz in Reihe 4 "ausnahmsweise" zur Verfügung gestellt. Die vorderen Sitzreihen waren nicht belegt bzw. das Flugzeug nicht voll belegt."
Negativ: "Nach rd. 3 Std. Verspätung beim Start erfolgte keinerlei Entschuldigung der Kabinencrew. Üblicherweise gibt es dafür zumindest kostenloses Mineralwasser. Statt dessen hat die Kabinencrew zuerst gemütlich gegessen und getrunken und das vordere WC gesperrt. Um die Passagiere würde sich die ersten 45 Minuten nicht gekümmert. Somit Schlangenbildung am hinteren WC. Gewisse Lustlosigkeit erkennbar. Ähnliches Verhalten die letzten 45 Minuten vor der Landung. Statt dessen mit dem I-Pad gespielt. Es stellt sich die Frage, ob nochmals mit Vueling gebucht wird, wenn es eine Alternative gibt."

Positiv: "Everything"
Negativ: "Nothing"

Positiv: "Nothing"
Negativ: "being subjected to a 15 hour travel day and missing an entire 1/3 of my 3 day vacation"

Negativ: "Hinflug Verspätung wegen Streik in Barcelona, Rückflug verspätet wegen notwendigen Radwechsel, der noch im Gange war als der Einstieg vom Bus in den Flieger erfolgte."

Negativ: "Essen: bitte auch ohne Käse/Milch/Fleisch = vegan anbieten!"

Negativ: "no food no drink all 2 flights"

Negativ: "Der Flug hatte zwei Stunden Verspätung, es gab keine Entschädigung."

Positiv: "I like the landing by the pilot from Beirut to Barcelona. I also appreciated the one flight attendant that helped me and my family."
Negativ: "They didn’t let me gate check any carryons. They made me pull out all my stuff to reallocate the weight in my carryons before letting me go with all of them. Why? Is the weight issue an over head storage weight limit issue or a fuel issue? Either way they eventually let me go. Ridiculous. They charged me over $110 for an extra check bag when kayak told me it would be $65-$110. Scam/stealing. Also, they told me I had to hold my kid during take off and landing instead of them being in their super secure car seat. How is that even logical? They said it was a company policy. If it was a company policy, why didn’t I have to hold my kid on the following flight? Dumb."

Positiv: "Der Flug ist pünktlich gestartet. Sitzplatz am Notausgang hatte mehr Beinfreiheit"
Negativ: "Der Komfort und Service waren für einen Billigflieger in Ordnung"

Negativ: "Flight was cancelled and I was not notified or rerouted."

Positiv: "Der Flug ist pünktlich gestartet, es war alles (boarding, etc.) gut geregelt."
Negativ: "Getränke und Essen kann man nur gegen Bezahlung erhalten (wir wurden darüber noch davor informiert), aber das auch Wasser nicht kostenlos angeboten wird finde ich seltsam, insb. wenn es zu unerwarteter Verlängerung des Flugs kommt (in unserem Fall statt 2 sollten wir 3 Std. wegen massives Flight Traffics von Barcelona nach Wien fliegen) und trotzdem haben wir kein Wasser erhalten. Ist überhaupt nicht in Ordnung!!!"

Positiv: "Flug hatte fast 7 Stunden Verspätung. Keine Verpflegung in dieser Zeit. Erst nach dem Start DURFTEN wir der Airline Geld in die Kasse spülen und ihr ESsen und Getränke abkaufen!!!"

Negativ: "Flug ist leider unpünktlich gestartet."

Positiv: "Flug war 4 Std verspätet."
Negativ: "Es war nur sehr wenig Essen an Bord, dass man kaufen konnte. Sitze unbequem."

Positiv: "Pünktlich gestartet etwas zu essen auf Zahlung ( heute üblich) etwas veraltetet sitze. Flugpersonal sehr freundlich"
Negativ: "Mein Koffer ist komplett demoliert worden habe es gemeldet nun bin ich gespannt ob es erstattet wird!!!"

Positiv: "Although I booked a flight on what I thought was British airways it was some off brand airline: Vueling very disappointing to show up at Gateick to check in at BA and be redirected to the equivalence of Spirit airlines in the USA."
Negativ: "It said British airlines and was a vueling airlines flight. I would equivalent this to booking a flight through Kayak on Delta showing up to Delta to check in and being redirected to Spirit airlines!! Completely misleading, just glad I didn’t have to pay for a vag as I would on Spirit. No water, snacks offered pretty bare bone airline!!"

Positiv: "Boarding was efficient"
Negativ: "Flights usually delayed Cabin crew are rude specially Lucia who was on the Vueling 08:55 flight from Bilbao to Barcelona on 21/04/2018"

Positiv: "Puntualidad"
Negativ: "Los asientos"

Positiv: "Das Flugpersonal war sehr aufmerksam, das einzige was fehlte, war die Durchsage auf Deutsch."
Negativ: "Durchsagen auf Detusch fehlten, da Englisch nicht so deutlich war und Spanisch verstehen wir nicht."