Finde günstige Flüge nach Cozumel

Positiv: on time

Negativ: cheaper

Positiv: One member of the crew who focused on the back of the plane was pleasant and kind during a one hour delay on the tarmac.

Negativ: One member of the crew who focused on first class passengers complained about having to pick up trash, having to stay in Birmingham, and was just unpleasant. The AA system was down in Charlotte which effected everything. The attendant at the gate was very, very short with several passengers. There was not enough AA ground crew at our destination to allow us to embark. They couldn’t move the jetway and unload bags at the same time so we just had to sit there for 30 minutes. At 12:30am.

Negativ: Being offered a cup of coffee would be nice

Positiv: The entertainment program was exceptional.

Negativ: The crew wasn't very friendly and gave the impression they were tired of their jobs. The afternoon 'snack' pizza disguised as a hot-pocket in a small box was served 40 minutes before landing. This snack wasn't enough and wa served far too late for a flight that lasted 11 hours.

Positiv: It got me to my destination safely.

Negativ: Very abrupt service. Not much room.

Negativ: One of the crew at the airplane was really rude was a Male. He needs be more sensitive with special needs passengers.

Negativ: In flight entertainment was broken

Positiv: Delicious pretzels and sparkling water.

Negativ: Horrible at customer service and those travelers with no status.

Negativ: Horrible experience!!

Positiv: Great crew

Negativ: Everything was dandy!

Positiv: On time, only one gate change!

Negativ: Cheaper. Ran out of food on the incoming flight. Should have planned better

Negativ: In flight entertainment was broken

Negativ: More luggage space and plugs on the plane to charge devices

Negativ: The crew seemed like they didn’t know what they were doing.

Positiv: Fast boarding

Negativ: WiFi didn’t work

Negativ: More luggage space and plugs on the plane to charge devices

Positiv: Crew good. Seat cramped

Positiv: The pilot, crew, etc. was all good. Boarding was great, as was deplaning. There was a lot of communication.

Negativ: I'm a tall woman and I was never more cramped. I think in a long flight such as this 2.5+ hours, they should not be using American Eagle jets. They are so tiny and my neighbor and I were practically on each other's laps.

Negativ: Sat on tarmac for over 40 min waiting for gate