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Negativ: aren't all the passengers on the flight same? how come economy passengers denied Biryani, while premium and Business class gets it?

Positiv: Love Etihad service

Negativ: Snacks, i didn't want set meal

Positiv: Good seating space, good service

Positiv: Overall satisfied..

Positiv: Crew was ok.

Negativ: No food or drink onboard unless you pay. they will charge you for everything but when they lose your bag and you ask for compensation, they ignore your requests and you get nothing. Horrible airlines and don't really care about their customers

Positiv: Beer, Anna

Positiv: Nothing.

Negativ: If the crew would be nice to israeli people. And if the food was good.

Negativ: Hidden baggage surcharge and additional fees for boarding cards are customer ripoffs...

Positiv: I don’t like the delay

Negativ: Timing

Positiv: Everything was excellent .

Positiv: Everything

Negativ: Nothing

Positiv: Priority Boarding for business class. The cabin crew were attentive, cheerful, caring. It's a short regional flight so the older, regional configuration of the seats is appropriate if not a little shabby. Offer of juices, Arabic coffee and dates before take off is very welcoming as is a choice of hot or cold towels. Flight was on time for take-off and landing.

Negativ: No inflight entertainment or, if there is, there are no headsets.

Positiv: That it was a direct flight

Negativ: Turn on A/C of plane upon boarding (it is the only airline where the A/C is turned on after the aircraft detaches from gate, even budget airlines in have A/C on when boarding) Improve entertainment (more movies / better selection up to date) Increase seating space Improve food options and quality

Positiv: Nothing

Negativ: The while tip was so bad

Positiv: Ok

Negativ: Ok

Positiv: Crew was amazing.

Negativ: I was charged $150 to fix somebody's error made in my name. Both Flys.com and Aeroflot denided the error was made on their side.

Positiv: Aeroflot was bad airline I will not fly with them again

Negativ: Aeroflot was bad airline I will not fly with them again

Negativ: The crew was polite, very comforting, and smooth flight ,

Negativ: I couldn't take the airplane since they closed the gate earlier then plannee. I had to buy another ticket and I was stuck at the transit area of Moscow Airport for 24 hours.

Negativ: Need longer transfer time in Frankfurt airport. They use buses to airplanes and that eats up time. Also, passport control line can be long. Fights to and fro gave us barely enough time and we were last ones to board

Positiv: The flt attendants were very good but not exceptional. The entertainment screen was the best I have experienced. Coach was as cramped as every other airline I have flown. Seats were not very comfortable. Food was delicious.

Negativ: Lufthansa, (and all other carriers) need to remove a couple rows of seats in economy class and give passengers the space they deserve. Seats on international flights need to be more comfortable also.

Negativ: Self-check-in at Munich was unnecessarily complex. Same for procedure to check in luggage. Also, the passport had to be inspected twice despite being already in the secure zone.

Negativ: Food was a little underwhelming for First Class.

Negativ: Good

Positiv: The food

Negativ: Boarding process. Waiting gate was small for the plane we were using

Positiv: Food was really good, staff was helpful and friendly and there was more legroom that I've often experienced. Also - flight was NOT packed - there was actually an empty mid-row seat!

Positiv: Love love love this airlines! I wish the US carriers were like this!

Positiv: Seat was comfortable, food was surprisingly good.

Negativ: Nothing

Positiv: Nothing

Negativ: Customer service

Positiv: One crew member servicing first class was in a mood “not to be here” - it is sad because of first class experience is higher than usual! It was just bad!

Negativ: I honestly don’t have an answer for this, I guess these kind of crew should not on board especially in first class!

Positiv: Crew was great.

Negativ: Delay of almost 24 hours.

Positiv: Inflight Entertainment and seats.

Negativ: None

Positiv: In row 27 window seat. Had a great view of the Maldives.

Negativ: The entertainment.

Negativ: The OnAir WiFi should hv been free like Emirates for Loyalty members Better movies & other in flight entertainment

Negativ: Airport (Guangzhou) very confusing...not fault of airlines; whoever designed the airport in GZ should go back to school Flight delayed 45 minutes

Negativ: flight on time. flight was delayed and gate changed

Positiv: Super good crew.

Negativ: 20 min late but acceptable for a 15 hr flight

Negativ: The person next to me had a distinct body odor.

Positiv: No, not really, especially the boarding crew. Where was chaos and signs of lack of planning. Gate changed towards the end and sequential boarding wasn’t done properly.

Negativ: 1. On time performance, flight started 1.5 hours late, 2. Boarding procedure was unplanned and the gate resembled a fish market.

Positiv: Nothing

Negativ: Checkin staff was very rude and had pathetic attitude

Positiv: On time schedule

Positiv: Promptness and efficient management of time. Nice staff!

Negativ: The food is too ready-made and processed. They incorrectly market it as fresh. They need to have better and genuine food

Positiv: It was an easy and seemless process.

Negativ: The airport self-check-in and bag drop service was a bit chaotic ie not clear which line was for who etc

Negativ: I’ve waited for 2 hours into the flight to get a cup of water . And an hour more to buy a bottle of water. Staff was not nice .

Negativ: Comfort seats for tall people

Negativ: Uncomfortable seats, terrible meal, rude service . 15 euro boarding passes . Charges money for everything. Airline employees look like "gai"( former Soviet police) employees, try to find reason to charge you money

Positiv: Reasonable comfortable

Negativ: Wider seating would be great

Positiv: Overall satisfied..

Positiv: Nothing

Negativ: Everything.

Negativ: Average for business class. Didn't get value

Positiv: Crew, and timing of flight

Negativ: Improving the food and beverage selections.

Positiv: Nothing

Positiv: It was pain in the bot no buddy wanna do he’s work missed the flight was so scared from how people treated me at the airport. And I didn’t go to Washington they changed my flight to JFK NY

Negativ: If people do them work and they helpful then I was not missing my flight .

Positiv: Great crew and staff. Great service

Negativ: - The plane was set to a freezing temperature all the time made it really uncomfortable flight for most of the passengers. - Etihad mostly runs short of veggie food and passengers are asked to go for non veg option. Not cool.

Positiv: Food varieties are not that good

Negativ: Make the food quality, quantity and varieties to be improved

Positiv: Good trip

Positiv: It is good airline

Negativ: The flight was very late, the airline did nothing for the time we were waiting

Positiv: On time and quality of food

Positiv: It was pain in the bot no buddy wanna do he’s work missed the flight was so scared from how people treated me at the airport. And I didn’t go to Washington they changed my flight to JFK NY

Negativ: If people do them work and they helpful then I was not missing my flight .

Positiv: Everything was good but delaying flight was very pathetic, it was 9 hours late and we were waiting on the airport since 7 o'clock with children. This was hurting

Positiv: Food

Negativ: No delays

Positiv: The ticket was not expensive, the carry on luggage allowance is 7kgs and 5kgs for a laptop etc with 23kgs check-in

Negativ: The aircraft is getting old and looking a bit run down inside ie the seat back moved freely and hard marks in the handle - minor things

Positiv: Was a disaster

Positiv: Everything was terrible

Negativ: They charge 15 euros per boarding pass print out . I had to pay 75 euros for 5 pieces of printed paper.their website was down we couldn't register online . They are very strict about weight. Will bot forgive you extra 100grams. Money hungry airline.Charges money for everything

Positiv: The Ukraine airline did a sting operation and took 80 euro from everyone who had a bag that was a little bigger than a purse. Shame on them, will never fly with them again.

Negativ: Not stealing money could've been.better.

Positiv: I just had a bad experience with the person seating next to me

Negativ: The check in process was confusing as the MIA location required that passengers take luggage to an area away from the ticketing counter, no explanation and almost zero signage. We walked around the airport until we found the location. Truly a horrible experience in MIA. Move to TPA!!

Positiv: Very friendly staff, good meals, and movie selections.

Negativ: There were no air vents available to control air flow. It was a bit warm at times.

Negativ: The plane was an oven for 30 minutes, while we waited for the engine to be turned on, wrost flight experience ever

Positiv: Entertainment

Negativ: Lost my checkedin baggage. Missed my connection flight from Muscat due to delay in arrival from Istanbul

Negativ: Again entertainment system was horrible with flickering screens

Positiv: Alles War sehr gut

Negativ: Space of between the seat roll is quite small.

Positiv: Had a row to myself...

Negativ: Connection was awful. Boarding was a mess. My luggage never arrived to Kiev. 12 hours after it hasn't even been located. Tomorrow I continue my trip and have no clue if how and when I will get my luggage. Seems like I might be 4 days without it. AND NOBODY CARES...

Positiv: Crew was nice.

Negativ: They charged me double for a carry on suitcase and threatened me as I was boarding with calling security because I was arguing with them that I'd already paid for luggage...

Positiv: Make sure you check in online. You will be charge if you are not .

Negativ: The food wasn’t the best and they ran out of some food

Positiv: Flight was on time

Negativ: Literally everything else could be improved