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Positiv: Kinda odd flying backwards....

Negativ: Onboard entertaiment and food was just awful. UAE's version of Ryanair.

Negativ: The Seats were really old and no new movies

Positiv: The seat were comfortable.

Negativ: Crew was cold and and very matter of fact. The food was very so-so. The food items have to be purchased other the food trays served unlike Turkish Airlines and Kuwaiti Airlines.

Positiv: Great seat and staff.

Negativ: It was great!

Positiv: Crew quiet experienced and courteous.

Negativ: Legroom would good

Positiv: Nice flight and Comfortable

Positiv: Good flight and really comfortable. Rate 5 star

Negativ: Very satisfied on my travel from London to Muscat

Negativ: Hi flight Manchester to Muscat was good . Air craft Muscat to lahore was too old and very small . The main thing happed no baggage arrived they have lost it or will arrive after 2 / 3 days ... please help to find out my baggage.

Positiv: Crew was professional. Seat was not comfortable

Negativ: More space

Negativ: I paid for a carry on bag. Then at the airport in Kiev they charged me again (67 Euro) because I also had a small purse. This is a scam. Everyone should avoid flying Ukraine Airlines as long as they have this policy to cheat customers.

Negativ: The seats are non-comfortable; no complimentary water;

Positiv: Crew was nice.

Negativ: They charged me double for a carry on suitcase and threatened me as I was boarding with calling security because I was arguing with them that I'd already paid for luggage...

Positiv: I and other passengers of karachi decided that we will never book saudia arabia airline outgoing flight was quit better but inbound flight was worst than ever even saudia arabia refused to give airport meal in 6 hours stay to the people of karachi

Negativ: Arabia air should fly on time and give same services as western cities to the flight of karachi Bording must be efficient all the girls are bad mannered on boarding counter

Positiv: Going on time and arriving in time

Negativ: Offering a simple snack

Positiv: The seats on the plane are fairly comfortable and the meals provided are good. Vanity kits handed out were good too

Negativ: It starts off with a chaotic luggage check in. No order, the staff take breaks on a whim and leave long queues of passengers waiting to check in their bags. The cabin crew looked rather annoyed at us boarding the plane and didn't bother to smile or greet as we came on board. Since the flight was at 1:30am, we fell asleep almost immediately however the cabin crew woke us up by vigorously shaking my shoulder to ask if we wanted food. The vanity kits were just thrown onto our laps while we slept. The on board entertainment system did not work on the entire plane for the duration of the flight.

Positiv: I had my own row of seating because the flight was pretty empty so it was very comfortable

Negativ: Nothing. Excellent flight

Negativ: New terms about hand luggage is worser then in RyanAir

Negativ: Seats itself not really ok, neighbor any size gonna touch you every time. Crew not ready to do anything with passengers with little kids, only my headset helped me survive. So I could sleep because of this issue only 1 hour for 12 hours flight. Good luck. As second issue doesn’t happen too often

Negativ: When our flight was canceled and I called to you , the one thing I heard from you——— we are sorry!!! No help, no support Thanks

Positiv: nothing

Negativ: everything

Positiv: The crew were very professional

Negativ: If Turkish Aiine can provide guest WiFi by the gate are while people are waiting

Positiv: After we missed our flight, we were provided with terrible customer service.

Negativ: We were told to go to the wrong gate. After we missed our flight, we were charged 880 USD to book for the identical flight the following day. We were taken around in circles inside the airport. Absolutely unacceptable. Would not recommend.

Positiv: Nothing your flight was cancelled I will put a claim to refund

Negativ: Nothing your flight was cancelled I will put a claim to refund

Positiv: Nice seat I got.

Negativ: I could not buy extra luggage at airport. They asked me for 470dollars as extra weight. Then my luggage has still not come in my hands :(

Positiv: The crew was really good

Positiv: Both crews from JFK to HEL and HEL to JFK were great. Very attentive and accommodating.

Negativ: N/A

Negativ: Seat in front of me was mostly lowered in a position that caused an uncomfortable force against my knees. My neighbor had to place his knees in my sitting area for the very same reason. Otherwise everything was great.

Positiv: The crew and service were welcoming, caring and attentive

Negativ: Many people bring the own headphones these days, but I didn't and provided phones were so-so, volume on touch screen was jumpy too,

Positiv: Impressive service... amazing crew, very friendly and professional

Positiv: Crew were excellent

Negativ: Old aircraft. Uncomfortable seats in economy. Entertainment screens old and almost impossible to watch - watched my iPhone! No mobile phone charger.

Negativ: When its rain we shouldn’t walk to the air plain

Positiv: economy plus seats were nice, great movie selection, especially international movies

Negativ: crew was not friendly, i had to ask for water many times, usually water person walk the aisle. food was terrible. other carriers food were better

Negativ: 2 hours delays from LAX to CDG then additional two hours delay from CDG to CAI, this is disappointing

Negativ: Flight was delayed

Positiv: The crew was excellent and surprisingly the seats were comfortable.

Negativ: I think more attention should be paid to cleaning the plane and eeek, there was no liqueur in economy class. Music selection in entertainment should be wider too

Positiv: The cabin crew were amazing and the seats very comfortable, even in economy. I'm not a super comfortable flyer so I loved that the pilot would always warn when we were getting into turbulence. 2 thumbs up. I will fly Air France again

Negativ: I'd appreciate a better selection of food and drinks, even if I have to pay for the drinks.

Positiv: Nothing.

Negativ: Timeliness. Cleanliness. Service. Food and drinks.

Positiv: The flight was super relaxed and comfortable. We really loved the Magnum ice cream at the end of the flight.

Positiv: great seats, friendly staff, quick boarding

Negativ: free snacks

Positiv: Crew was OK ,seat tight

Negativ: More cushion and a little wider seat !

Positiv: Overall, the staff was amazing, so as the food and cleanliness

Negativ: The space between the seats in economic seat

Positiv: Service, Verpflegung, Sitze

Negativ: Das Entertainmentangebot könnte mehr Deutschsprachige Filme beinhalten

Positiv: What can I Say. It's Singapore Airlines

Positiv: Amazing staff and service!

Negativ: None!

Positiv: 787 no one cannot love it

Negativ: Maybe bigger seats with better privacy

Negativ: Missing a bag , longer wait time at Abu Dhabi

Positiv: the headrests in the AUH-MAD leg

Negativ: the touchscreen inflight system didn’t work very well in the MNL-AUH leg of the trip

Positiv: Seat spacing, food, crew Everything

Positiv: Everything was fine!

Negativ: Everything was fine!

Negativ: I could put my seat down, the button wasn’t working..

Positiv: The punctuality and the entertainment

Negativ: Perhaps a more organized boarding process

Positiv: Crew was fantastic!

Positiv: Alles War sehr gut

Positiv: in flight entertainment

Negativ: dozens of infants all screaming and scattered across the whole plane food was strangely not good at all although we had a vegetarian meal pre booked

Negativ: Asked for water 2 x with none ever brought

Positiv: The entertainment kept the kids happy

Negativ: The food- ran out of options- I’m not vegetarian but they had no options at all. The crew- not particularly engaged or attentive The drinks- poor selection, warm

Positiv: On the 15th. Nov during my flight to India, I have made an online check in though did not receive an e ticket. I arrived the airport 70 min before the flight. The crew on the check in counter refused to issue me a ticket and insisted that I have missed my plane abd I need to purchase a new ticket. They even refused to check if I have made an online chick in. The gulf air online system, did not show me that I have made an online checkin. Unfortunately, the problem was solved by asking someone who work in the airport ( not gulf airlines representative) to check if I have made and online check in and to issue me a ticket to pass through the security control

Positiv: Gutes Business Class boarding am separaten Schalter (muss man wissen) - Abstand in der Economy Class okay

Negativ: Viele arabische Kleinkinder im Flugzeug, das war sehr stressig! Fernseher in einem Drittel des Fliegers kaputt

Positiv: Trip from Bangkok to Bahrain flight was so good - service perfect - crew wonderful

Positiv: They are not as bad as their reputation states

Negativ: Gulf air staff at cairo airport refused to give me the boarding pass of the 2nd flight while i was returning from cairo, while in dubai they gave me both boarding passes Although i told them the layover is under an hour Luckily bahrain airport accepts mobile check in and i barely caught the flight

Positiv: Good was amazing ; leg room was great per ticket price; and cabin crew were kind

Positiv: The timing of the flight and available entertainment

Negativ: For economy class, maybe more variety to meals?

Positiv: Amazing crew!

Negativ: The seats were not the best and it would have been nice to have a meal other than just a small breakfast.

Positiv: I didnt go because the name in ticket was for person i book for him last time and i couldnt change the name with my name

Positiv: Crew were very pleasant

Positiv: The seat were nice & the staff more helpful than before

Negativ: Food can be better Entertainment is not good at all, you are starting it after take off, which might take an hour, and closing it an hour before landing Which is something not nice at all

Positiv: Seat was not super comfortable. Crew was excellent.

Negativ: There was no online checkin or any ability to choose seats on your app.

Positiv: Crew was friendly and online entertainment system had a lot to offer. Online check-in does save time, it's a shorter queue & you just have to drop off your luggage.

Negativ: Eithad charges for seat selection now! Not seats with extra legroom or any other perks. But any seat in Economy if you select it 24 hours before departure, anywhere from $25 to $45. Seat selection is free if flight departure is less than 24 hours away but available seats are all random.

Positiv: Ground staff (check-in) not the happiest or most welcoming.

Negativ: Other airlines give a warm welcome. Getting to airport, plus the run up to a trip can be stressful. It is also where for me the holiday/trip begins and a smile, or even a 'have a good holiday/trip' said genuinely would really get things off to good start. I felt depressed.

Positiv: Excellent

Negativ: Good

Positiv: Good

Negativ: Like

Positiv: Crew great and aircraft was good

Negativ: A little more space in sits

Positiv: Everything was smooth. Crew always smiling and helpful.

Positiv: New 787 seats were extremely comfortable for short-haul, regional. 2-2-2 may not suit some people for long haul. Good selection of in-flight entertainment. Nice sincere service.

Negativ: Boarding was unpleasant. Buses to aircraft: had to wait approx 10 mins in the bus on the tarmac whilst the previous two buses unloaded. Then the actual staircase / boarding process took nearly 10 minutes... queueing in 41 degree heat. Muscat is a very new airport and many gates with airbridges were not being used. As the home airport of the national carrier I wouldn't expect tarmac boarding.

Positiv: I didn’t

Negativ: I was a business class passenger and the flight might as well have been economy, with the exception of the food. There was no personal entertainment, the seat foot rest did not work — it was an old plane — the seats recline all the back to the lap of the person behind you — so when the guy in front of me was done eating he proceeded to lay back — however I wasn’t done eating — and it knocked over my glass of sparkling water —- typically even if a passenger is still eating there is still room for the person to lay back — I had to push the persons seat quickly before my whole tray was wrecked.

Positiv: The company of the 7 year old girl in the seat in front.

Negativ: The late departure. Again. With no reason or meaningful excuse given. The bland and overcooked food. The lack of space for knees and shoulders even though I'm only 1m72cm.

Positiv: Mango juice was good. Food was good. Crew was friendly and fast.

Negativ: More leg room please. Better entertainment. More reclining of seats required. Softer seats.

Positiv: the staff was very helpful

Negativ: the touchscreen didn’t always work

Positiv: crew was good. Seat was good but it was a business class seat in a 787-9; so it should be good.

Negativ: wines were mediocre which was balanced out by the good quality of the food. Brussels to Abu Dabhi boarding was a little chaotic with coach and front cabin passesgers packed in a single bus. Noticed many older passengers standing for the longish bus ride.

Negativ: The seat was not comfortable in the flight from Toronto to Abu Dhabi. I was served wrong food. The food was tasteless. The crew was giving on half glass of water when asked for. It felt as if they were scared to give water to drink