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Positiv: "Sehr attraktive und freundliche Crew. Ist nicht ohne Grund die weltbeste Airline. Würde am liebsten nur noch mit denen fliegen."
Negativ: "Nichts, schneller fliegen können die leider auch nicht."

Positiv: "The crew was excellent, respectful and helpful."
Negativ: "Boarding by bus is poor"

Positiv: "Crews sympathy’s"
Negativ: "Disembarking On economy plus we had to wait for all business passengers to leave and there were that needed wheelchair hence took a long time"

Positiv: "Es war alles zur vollen Zufriedenheit"

Positiv: "Service, Verpflegung, Sitze"
Negativ: "Das Entertainmentangebot könnte mehr Deutschsprachige Filme beinhalten"

Negativ: "This time Singapore Airlines Staff seem to be not so helpful. Previously they were happy to help with smiling face and approachable immediately. This time in spite of asking for help in the cabin no one turned up even after multiple requests. I could only get help when someone one walks next to me."

Positiv: "Flight time shorter than scheduled. Food good. Crew great."
Negativ: "Somewhat limited recent release movies compared to Emirates."

Positiv: "Amazing crew. On-stop flight. All premium economy for reasonable price."
Negativ: "Silk air"

Positiv: "Good food. Friendly staff efficient airports."
Negativ: "Confusion at check in on baggage constrains. Conflict between what the agent told us and what was documented on our ticket contract. Plane very cold Unable to recline seats for much of the flight under guidance of flight attendants. Unable to sleep as a result."

Positiv: "Crew was attentive and made extra effort to meet special requests from passengers."

Positiv: "SQ always the best service"

Positiv: "Sehr nette Crew, kam immer wieder vorbei (Eco) und bot Getränke, Früchte und Chips oder mini Sandwiches an! Top!"
Negativ: "ich hatte nichts zu bemängeln einfach nur Top!"

Positiv: "Seats with entertainment"

Positiv: "Perfect!!!"

Positiv: "The staff is amazing and know what parents of bubs need."

Negativ: "1 hour delay of departure"

Positiv: "- sehr bemühte und aufmerksame Crew, auch in der Economy - hervorragender Sitzabstand in der Eco - Flugzeug von SQ wie üblich nicht überbucht, daher einige freie Sitze - 2x warmes Essen in der Eco - fortlaufend aktives Getränkeangebot"
Negativ: "- auch auf diesem Flug schreiendes Baby, dass den Nachtflug fast zur Hölle macht - selbst in der Business-Class konnten die Passagiere nur dann Schlaf finden, wenn sie die active noise canceling Kopfhörer aufsetzen (wer damit schlafen kann)"

Positiv: "Crew very friendly"

Positiv: "The lunch and dinner menu was excellent"
Negativ: "more bathrooms."

Positiv: "Punctual flight with friendly crew."

Negativ: "Essen könnte besser sein"

Negativ: "Essen könnte besser sein"

Positiv: "Consistency of high quality service. Beef goulash in economy was surprisingly good!"
Negativ: "Impatient Caucasian passengers trying to squeeze past. Maybe put them further back next time! :-)"

Positiv: "Spacious seats. Lovely food. Wonderful crew. Smooth flight."
Negativ: "Interior felt dated given all the awards the SQ has received for its planes and service, but everything was functional. Overlooking the interior, flight was superb. Very happy."

Positiv: "One of the best flights I’ve been on. The seats are spacious and the crew are very friendly"
Negativ: "Reclining seats tend to make me caustaphonic with the limited space"

Positiv: "nothing"
Negativ: "Seats were uncomfortable, derive very ordinary staff unhelpful seat allocation system requires improving ! Extra cost from economy was not worth it !"

Positiv: "Spacious economy class seating and great service"

Positiv: "Arrived"
Negativ: "Boarding a mess, 30% boarded as "business". Food terrible. Entertainment system doesn't work on a lot of seats as plane is very old. Cabin crew not able to handle the passengers, delayed in every aspect and forget to serve passengers. Shitty flight and service."

Positiv: "Der Flug ist 4 Stunden später gestartet."
Negativ: "Wir haben dafür etwas zu Essen bekommen."

Positiv: "A380 ist ein tolles Flugzeug"

Positiv: "Everything from Ticketing, Checking in......"

Positiv: "The main course"
Negativ: "Items missing or substituted in the veg but was ok in regular meals. In one veg serving, no salad or dessert was included. Margarine instead of butter for only in the veg meal."

Positiv: "I like everything about Singapore airline service."
Negativ: "Nil"

Positiv: "I liked the space I had to stretch out, 3 seats to myself in economy enabled me to get some solid sleep between meals. The crew werebalways very polite and friendly."

Negativ: "Food not hood"

Positiv: "The flight was carried out by Lufthansa. The staff was very polite and helpful."

Negativ: "Essen könnte besser sein"

Positiv: "Gutes Team"
Negativ: "Essen"

Positiv: "Friendliness and efficiency of crew. Comfortable seats and in-flight entertainment."
Negativ: "Not much. This airline is up there with the best."

Negativ: "Die Besatzung war schlecht gelaunt und hat bei Gentränkebestellung dies mehrmalls vergessen."

Positiv: "The plane had decent leg room, the food was great, service was excellent. I have no complaints. Snacks were handed out pretty regularly which was great. In flight entertainment was good too. I'll definitely fly Singapore again, I liked it better than other Asian airlines."

Positiv: "Service, food, in-flight entertainment"
Negativ: "What happened to amenity bags in Business class? Slippers and socks were at the seat and toothbrush kits were in the bathrooms and we're always re-filled."

Positiv: "Finally an airline that loads from the back to the front. Makes sense to me"

Positiv: "Service, friendliness of stewards and stewardesses, great menus, they go the extra mile to make you happy--- no request was a burden for them. We were in Business Class and it was full- but Service and professionalism was top-notch!"
Negativ: "Only one small issue--- why were bottles of water not already handed out and placed in the drink holders before boarding in Business. Many of us had to ask for it and they were readily given out but you had to ask or you didn't get one."

Positiv: "I liked there was an opportunity to bid on an upgrade"
Negativ: "Our bid was rejected yet there were empty seats in premium economy. Our bid was within the recommended range. You certainly would not have lost money upgrading us."

Positiv: "Singapore Airlines hat mich ohne Probleme nach New York geflogen und ich wurde nicht bedroht, verwirrt und verarscht und blöd angemacht!!!"

Positiv: "Can't think of. We have been using Singapore Air for years and they were good. However, our recent few flights with them have been disappointing (hence the need for this review) - there's nothing to be happy about."
Negativ: "Writing on behalf of my wife. All staff that she met have sour face, perhaps to signal the passengers not to approach them? True enough, the cabin crew did not help her to place her bag in the luggage compartment; the cabin crew did not serve water when requested, and on second attempt, the cabin crew told her to request at the ground. The cabin crews she has encountered clearly expressed their unwillingness to serve with their face and action. Is this the new direction of Singaore Air? The entertainment system requires installation of an app, hence is practically useless since we do not have the app preinstalled in our device."

Positiv: "Seats!!"
Negativ: "Not enough vegetarian options. Food not that great for business class. Not enough English new release movies. Many were old. Could be improved."

Positiv: "Superb service throughout from check in to on flight."
Negativ: "Seat on outbound had a slight issue."

Negativ: "Best service"

Positiv: "The crew was amazing. Food was great. Clean bathrooms. Great entertainment."
Negativ: "We had our passports and boarding passes checked five times in the course of 2 minutes by five different people one after the next. My cabin luggage was searched right before boarding. I appreciate the need for security, but that was excessive and unnecessary. In the peak of the Corona virus craze, the security made all passengers take off shoes and walk without any protection. This is not Qatar Airways doing - New York JFK security B S, but I am sure airways companies have some say to change it."

Negativ: "No gate for departure or arrival. No business class longe in Cape Town."

Positiv: "The crew is very friendly and helpfu; the space between seats is noticeably larger than usual"

Positiv: "The crew was amazing. One of the onboarding staff was exceptional. Some onboarding staffs were unfriendly."
Negativ: "Not allowing a laptop bag unlike Etihad, Emirates and other airlines was a bummer."

Negativ: "Qatar Airways... Never to expect more"

Positiv: "Die Crew war sehr nett und zuvorkommend."
Negativ: "Die Maschine war schon etwas alt."

Positiv: "Everything."

Positiv: "The entertainment was good."
Negativ: "The food, while it tasted good, made me a little sick because it’s pretty unhealthy. I am vegan and would have like lower calorie option meals. I tried to find an option on the app to order special meals, but couldn’t. It would be good if Qatar made it easy to order special meals on their app."

Positiv: "The crew, Venyat looking after my aisle was exemplary. He kept note of when I was asleep when the service passed through. Whenever I go to the galley, he would notice and asked if I needed anything. And this is in Economy!"
Negativ: "On the A350, the seat doesn't recline much. It was quite uncomfortable."

Positiv: "The crew was amazing. I upgraded to business class and am so happy I did for the 16 hour flight."

Positiv: "Great service with very friendly crew who pamper you all through the flight. Delicious food served at the time you like. Also, the Q Suite design is very comfortable, private & flexible."
Negativ: "Flight was delayed 18 minutes & disembarking was not direct but via bus."

Positiv: "The crew was friendly."
Negativ: "The food was horrible."

Positiv: "Everything"
Negativ: "Nothing"

Positiv: "Attentive crew, good menu"
Negativ: "Providing in-ear noise-canceling headphones instead of the typical around ear noise-canceling headphones"

Positiv: "The crew, the seat and catering"

Positiv: "War alles sehr gut!"
Negativ: "Nichts"

Positiv: "Nice new plane Very friendly staff Acceptable entertainment system best is that you can skip the annoying advertisements"
Negativ: "Not enough personnel to serve food and drinks, way too slow Would work faster with two crew members per trolley. Run out of food until it was my turn... Seats are stiff and can be more comfortable like Qatar as in other Planes Choice of alcoholic drinks are limited, but this seems to be an issue with Qatar It seems Qatar likes to fill up middle seats instead of using the free aisle and or window seats"

Positiv: "Just as I thought it could not get any better The service was perfect. The privacy was superb and the comfort allowed me to sleep for a good while."
Negativ: "Nothing to dislike."

Positiv: "The crew was very friendly throughout the 7-hour flight."

Positiv: "Great service onboard!!"
Negativ: "Checkin at Zurich!!!Waited two hours in line to weigh in... Staff was friendly but not enough staff"

Negativ: "3,5h verspätet"

Positiv: "Everything really.They run the airline very smoothly and professionally from boarding to disembarking."
Negativ: "They tempt you with so much food lol although some of the food wasnt too appealing.toilets very clean and seemed to stay that way throughout long 17hr flight.good leg room for a long legged guy like me.felt sorry for lady with two young children.She could have been allocated better seats."

Positiv: "Super Service Super Personal Pünktlich Essen war gut Tolle Filme"

Positiv: "Super Service Super Personal Pünktlich Essen war gut Tolle Filme"

Positiv: "Super Service Super Personal Pünktlich Essen war gut Tolle Filme"

Positiv: "Super Service Super Personal Pünktlich Essen war gut Tolle Filme"

Negativ: "On time. Reasonably good. Satisfied with everything."

Negativ: "Was war denn hier los? -Beim Boarding mindesten 35°C im Flugzeug - nach 1 Std. Flug nur noch 15°C! -nicht ann alle Kinder wurde etwas zu spielen ausgeteilt. -Kinder bekamen nicht zu erst das Essen - trotz, dass das Flugzeug nicht voll besetzt war, ware nicht alle angebotenen Speisen vorrätig"

Positiv: "Food was excellent and the crew updated us through out the flight"
Negativ: "That fee for overweight was excessive"

Positiv: "The flight from Doha to Beirut was not fully booked, we could move easily."
Negativ: "I have requested seafood for my meals. Unfortunately I was told that no such request was mentioned on the list as special meal. Overall the food was okay, we had 2 small pieces of beef in one meal, the two salads has no taste and the sandwich was too salty. A passenger who sat next to my husband snored all the time and leaned a bit over my husband as he was heavy."

Positiv: "1: Flugpersonal wieder sehr gut. 2: Kleines Frühstück wurde zur Verfügung gestellt wegen verpassten Flug. 3: Wurden automatisch in den nächsten verfügbaren Flug gebucht."
Negativ: "1: Nach Boarding wurde der Bus voll geladen mit Menschen fuhr aber nicht sofort zum Flieger. Wir mussten ca 20 Minuten im vollgesteckten Bus warten bis wir aussteigen konnten. 2: Flug hatte wieder spätere Abflugzeit von 30 min. 3: Meiner Meinung nach könnte bei einem verpassten Flug eventuell ein Upgrade in die Business Class erfolgen, wenn man schon Stunden am Flughafen warten muss und viel später als geplant zuhause ankommt."

Positiv: "1: Flugpersonal sehr gut und bei der Situation hilfsbereit. 2: Gekühlte Getränke wurden serviert."
Negativ: "1: Flug wurde mindestens 6 mal zeitlich verschoben. 2: Wir mussten 1 1/2 Stunden in einem ungekühlten Flugzeug auf den Abflug warten bei 30 Grad Außentemperatur. 3: Uns wurde VERSPROCHEN wir erreichen unseren Anschlussflug - haben wir nicht. 4: Gäste wurden nicht aufgeklärt warum die eine Verspätung von fast 4h zustande kommt."

Positiv: "The on flight entertainment is great. It’s very accommodating especially for long flights."
Negativ: "Onboarding was ridiculous. They merged two gates together with no instructions to the large crowd of people boarding the plane. We were scheduled to start boarding at a certain time and we didn’t actually board until 45 minutes later. When we asked the attendants when we would begin boarding and did they have any instructions they were extremely rude, laughing with one another and taking selfies. When we we asked for the third time they brushed us off with a time frame. It was extremely disappointing."

Positiv: "Overall a good service with good food."
Negativ: "When flying from New Zealand to Doha, we departed Auckland at 15h25 and due to the time zone, most passengers body clocks would have been expecting sleep within a few hours. However we were flying West and thus into daylight. Sadly the window seated passengers were not asked to close their window blinds to block out the sunlight and many were left open. This made the cabin very bright and a difficult environment in which to sleep. Too much advertising before the on board videos, but otherwise content was good."

Positiv: "had a whole row to myself and the food was very good"

Negativ: "Poor service, long layovers with not enough lounge space. Misguiding customer service"

Positiv: "Bester Service den ich je erlebt habe"

Positiv: "Bester Service den ich je erlebt habe"

Positiv: "Everything very smooth. Staff delightful and always helpful!"

Negativ: "I’m a 6’3” in shape man. I selected the bulkhead seats for extra leg room. Great crew, but my shoulders stuck past the seat edge 3” on both sides."

Positiv: "Everything"
Negativ: "Nothing"

Positiv: "inflight and qatar airport crews were accomodating eventhough there were backlogs due to delays caused by snow storm."
Negativ: "The Ground crews in boston airport were not accomodating."

Positiv: "Service"
Negativ: "Just bathroom in end"

Positiv: "350 von München nach Doha traumhaft. Personal auf beiden Flügen sehr gut."
Negativ: "777 von Doha nach BKK leider etwas alt."

Positiv: "Thank you to wonderful hard working Crew."
Negativ: "I am a lacto ovo vegitarian. The meal was just vegitarian. I would have like to have an ice cream or a piece of cake."

Positiv: "Gutes Essen, große Auswahl beim Entertainment"
Negativ: "Entertainment Display hatte schlechte Qualität, leider seltene Getränkeangebote bei einem 12h Flug! nicht ganz so gute Beinfreiheit!"

Positiv: "Sehr nettes Personal, sehr gutes Essen! Super Entertainment! Angenehme Beinfreiheit! Immer wieder Getränke angeboten bekommen!"
Negativ: "Leider ca. 1h später gestartet, wegen technischer Probleme... aber besser am Noden gelöst, als in der Luft aufgefallen!"

Positiv: "The Plane was good but not updated with new data"
Negativ: "Time delays .. old movies... not a good service with food and beverage... no compensation for the waste of time... restrooms werent clean"

Positiv: "I received email telling me that my fright was delayed and showed the time they told me to be at KGL airport but when I showed the airline was already left because they was no delayed. I had to book another plane to return to US which cost me $1500. Here is the email Dear Mr Muvunyi Good morning This is to inform you that your flight from Kigali QR1378 is delayed due to operational reasons, please be at Kigali Airport for check in at 4PM and check-in will close at07PM. Best regards Jeanne D’arc Uwitije Reservations & Ticketing Supervisor Tel: (+250) 252553500"

Positiv: "Excellent crew, who make each person important."
Negativ: "Being in economy nothing the crew could do would make it better, however as I have said before Emirates miles rewards should be continue not be lost after a certain time."

Negativ: "Bei fast 7 Stunden Flug 1x Getränkrunde zum Abflug und 1 x zum Frühstück Morgens. Dazwischen habe ich kein Personal gesehen... dafür auf dem Monitor ständig „drink plenty of water during flight“"

Negativ: "On-Line Check in bietet keine ordentliche Auswahl an verfügbaren Sitzplätzen. Nach online Buchung stellt Emirates keine Platzwahl zur Verfügung. (Hohe Zusatzkosten)"

Negativ: "Gepäckausgabe in München. Langsam wie immer"

Negativ: "Gepäckausgabe in München. Langsam wie immer."

Negativ: "Zugewiesenen Plätze wurden ohne Info einfach geändert trotz zwei Kleinkindern Bordpersonal überwiegend unfreundlich Verpflegung lies zu wünschen übrig"

Negativ: "Better inflight entertainment"

Positiv: "Checking-in was super simple, and speedy. All the staff I had contact with were very polite and professional"
Negativ: "I had exhausted the entertainment system before I finished my first leg of the outbound journey."

Positiv: "Sitzabstand. Moderne Maschine"
Negativ: "Essen schmeckte nicht Boarding"

Positiv: "Alles nur pefekt."
Negativ: "Nichts alles super"

Positiv: "Alles"
Negativ: "Nichts alles super"

Negativ: "Inkompetenter Stewart"

Positiv: "-New business class products -Good food, especially dessert -Good food selection -Good service -Great selection of entertainment -Lots of storage space"
Negativ: "-Seat adjustment was faulty -Crew gave wrong meal -Was unable to connect to in-flight Wi-Fi, system unintuitive and does not allow Skysurfers members to log-in"

Positiv: "Sehr freundliches Personal und sehr Service orientiert."
Negativ: "Cursor des Bildschirms war sehr ungenau. 5 Minuten bis der richtige Film gewählt werden konnte. Software am Bildschirm sehr langsam. Das gewünschte Beef war für viele Gäste aus."

Negativ: "- Mitte Flug Service Knopf gedrückt. Licht war bis Ende des Fluges an. Niemand kam - starke Zugluft"

Positiv: "Personal ist bemüht die alten Emirates werte zu erhalten. Sehr nett und freundlich."
Negativ: "Keine warmen Tücher mehr. Nur noch selten Getränke Service Essen schlechter als vorher. Keine kleine Flasche Wein mehr. Nur noch Plastik Becher. Man spart wo es geht. ABER DER KUNDE MERKT ES!"

Positiv: "Erster Flug in neuer 777. tolle Unterhaltung mit neuesten Filmen."
Negativ: "Das Essen war leider nur mäßig"

Positiv: "perfekt"
Negativ: "s"

Positiv: "Das Personal war sehr nett und hat mir bei jeder Frage höflich zur Seite gestanden"
Negativ: "Leider war die Luftdüse meines Hintermannes auf mich gerichtet und er hat nicht auf mich reagiert, kann die Airline aber nichts für"

Positiv: "Das Check In und das Flugpersonal war super freundlich und hilfsbereit."
Negativ: "Es war gut, es war aber auch nur ein 1 stündiger Flug. Da erwarte ich nicht so viel."

Positiv: "I had a fast and easy check-in at Denpasar airport. In flight service by cabin crew was very good, as I normally get in the business class at Emirates. Flight left Denpasar on time and arrived in Auckland some 30 mins early, which was nice. Enjoyed a late dinner - the mie goreng ayam was particularly tasty!"
Negativ: "In the past on overnight flights Emirates I have received a pyjama set in the Business Class, which made it very comfortable to sleep. But this time this was not given, so I had to sleep in my day-wear, which was a bit uncomformtable."

Positiv: "Das Bordpersonal war sehr aufmerksam. Während des gesamten Fluges wurden für uns Getränke in den Kühlschrank gestellt. Vielen Dank auch insbesondere an Jeniffer und Lilli, die unseren Flug auf einer Polaroid-Foto festgehalten haben."
Negativ: "Der Stecker unseres inflight Entertainments hatte einen Wackelkontakt. Auf Nachfrage knnten wir unseren Platz aber problemlos wechseln, dann funktionierte alles."

Positiv: "Obviously Biz Class is a great proposition for a flight of this length and once again the experience was a good one. Staff are always friendly and very attentive."
Negativ: "We are not big eaters but when you leave at 10am then a lunch and breakfast is a bit of a stretch and even with light snack options we found ourselves hungry. Breakfast was not too flash"

Positiv: "Flug war von Anfang bis Landung super!"
Negativ: ".... Aber die Gepäckausgabe in Düsseldorf dauerte mal wieder ewig Haben fast eine Stunde am Karussell gewartet...."

Positiv: "Top Flug mit sehr hohem Komfort."
Negativ: "Auch hier kann ich kein schlechtes Wort verlieren."

Positiv: "Everything was great"
Negativ: "Nothing"

Negativ: "Boarding: by bus at BKK on a Boeing 777, not as expected with emirates, gate was set as “G1A”, we read this as Gate 1A, but needed to run from A1 all the way to G1, got late on the bus. Food: Chicken with peppers average, no good taste Drinks: had to broken cups, one on the top (changed that), one at the bottom with a hole in it. Red wine spilled all over my trousers and pullover. Shit happens, but (a) what about the quality of the goods and (b) how does the crew handle this? Crew/Service: Generally friendly, but the guy who served the red wine had no clue how to handle this: 1. Red wine on cloth is bad to clean 2. After I complained about a possible problem with cleaning and the possibility that the stain would stay, no reaction, only sortiere and the Recommendation from him was to use soda water which was actually not at hand and took him more then 10min to bring it. 3. I requested for the supervisor. She was very friendly and took my email address to write a report on this. I am now waiting for reaction and possible refund for cleaning or more. Another drink was offered but that was all until now. So I am curious about the reaction from Emirates. Overall it seemed like Emirates has a bad standing in BKK: - Bus boarding on B777 - No clear information about gate - Bad quality of material (cups) - For Emirates under average food quality Additional remark: The following connection flight from DXB to DUS, was very good, overall quality as expected from Emirates, food and staff was very good. So the above review from BKK -> DXB might have been an exception."

Positiv: "Das Flugpersonal war ausgesprochen nett, das Essen war sehr gut"

Positiv: "The crews"
Negativ: "The wifi is bad the food is bad im in business class"

Positiv: "Es war einfach alles perfekt"

Positiv: "All of the above"
Negativ: "Nothing that i didn't like"

Positiv: "The departure and return flight time, for the price I paid, I felt like I was in more than an economy flight. The meal, the baggage quota, the entertainment. The time flew because by the time the movie had finished, we were starting to descend. I will always look for this flight with Emirates. There is no other flight in comparison, in what you get for your Buck. I believe that other Airlines, ie., Qantas, Virgin Aust, both give you a flight and service, for nearly the same fare but you only get 7kg luggage, no meal just the basic entitlement, tea/coffe/water with a biscuit or something like that and NO ENTERTAINMENT, NO COMPARISON!!!!"

Positiv: "Der Flug ist zwar verspätet gestartet, aber die Piloten haben die Verspätung fast wieder rausgeholt. Das Essen war genial und vor allem Metallbesteck in der Economy, wo es sonst nur Plastik gibt. Dazu eine gute Getränkeauswahl. Der Rotwein war sehr lecker."

Positiv: "Footrest would be good for a long haul flight."

Positiv: "It wasn’t a full flight."
Negativ: "The crew were too busy in their own world and attention during service was poor."

Positiv: "komfortabel, gute unterhaltung, problemloses boarding, angenehmer flug."
Negativ: "schwacher service"

Positiv: "Pünktlicher Start und aufmerksame Flugbegleiter besonders mit unserem 6 Monate alten Sohn sehr bemüht. Top Entertainement-Angebot."
Negativ: "Das Essen war auf dem Hinflug besser, Schade, dass es keinen separaten Krabbelbereich für Baby existiert."

Positiv: "Der service war unterdurchschnittlich. Von ham nach dxb (6 h flug) kam nach über 2 h das erste mal service. Insgesamt kam er nur 2x. ich habe bei emirates viel mehr erwartet."

Positiv: "reichliche auswahl"
Negativ: "touchscreen teilweise nicht funktioniert"

Positiv: "W"
Negativ: "Wir wurden irgendwo auf dem Flugplatz geparkt und mussten ca. 20min. mit dem Bus zu unserer Abflughalle fahren. Dort hatten wir grosse Mühe, unser Gate zu finden."

Positiv: "Hat alles hervorragend geklappt."

Negativ: "Noise of serving some people dinner in middle of night interfered with sleep. Deep dip South meant no internet for much of the flight lots of noise and inconvenience trying to fix Tvnz for (rude) lady in front"

Positiv: "--------------------"
Negativ: "Es ist uns nicht erklärbar, wie eine solche Airline ein solch schlechte Organisation bei Unregelmäßigkeiten hat!"

Positiv: "-------------"
Negativ: "Leider wurde unser Flug nach Kuwait umgeleitet. Dadurch wurde der Anschlussflug nach BKK verpasst. Was wir dann erlebten war einfach nur katastrophal! Es hat mehr wie 12 Stunden und vielen Fehlinformationen gedauert, bis wir über unseren Weiterflug informiert wurden! Bei Problemen ist die Staff endlos überfordert"

Positiv: "Freundliches Bodenpersonal, freundliche Stewardessen die sehr zuvorkommend sind"

Positiv: "Travelled Business Class - a great experience."
Negativ: "Slow to board."

Positiv: "Really liked the long journey. Was a bit nervous given the 15 hour flight but was pleasantly surprised. Service was good as well."
Negativ: "The crew were really young and not very talkative."

Positiv: "The plane was spacious and we had really good seats , next to the toilet and wall in front of us. Super, as we were traveling with a toddler and he was able to sit on the floor in front of us and play with his toys. Food came out promptly and was tasty. Loved the goodies for the kids, little blanket and scotch pad."
Negativ: "The delay in boarding! It’s hard work when traveling with a toddler."

Positiv: "Noch nie so einen angenehmen Flug gehabt, riesig viel Platz in Economy und das Essen war hervorragend. Emirates ist von nun an meine erste Wahl."

Positiv: "Good facilities, food and entertaniment. Seat comfort not so good."

Positiv: "Crew amazing."
Negativ: "Food variety should be increased."

Negativ: "Food was lacking, everything else excellent! Not enough components to the meals. Be nice to have cheese/crackers. Better salad."

Positiv: "Beautiful, new plane. Amazing, elegant, classy, patient crew. Lot so of nice customer service touches."
Negativ: "The food could have been a bit more exciting, but it was solid."

Negativ: "The flight attendant actually worked very hard. But I don’t think they have enough people working in the economy. I asked for a cup of coffee twice from 2 different flight attendant. Never got it"

Negativ: "flight delayed as usual"

Negativ: "delayed as usual"

Positiv: "The crew on Cathay Pacific is always first class."
Negativ: "These particular planes did not have outlets to charge my smartphone. Only USB chargers which didn't work very well."

Negativ: "Alles. Selbst die Billig-Airlines in Asien sind weit besser."

Positiv: "Eigentlich gar nichts"
Negativ: "Ich hätte wahrscheinlich gute Chancen Cathay auf Schmerzensgeld zu verklagen wegen den engen Sitzen. Die Beinfreiheit entspricht Domestic-Flights und nicht Langstrecken-Standard. Und die Sitzbreite spottet jedem Vergleich. Der Service war lausig und das Essen miserabel."

Negativ: "I am traveling on a regular routine between Hong Kong and Delhi. The Indian Cathay ground staff is more than incompetent and this is - unfortunately - not an exception. Thanks god as soon as you boarding the carrier you feel immediately back in good, competent and safe hands."

Positiv: "Easy check in and bag drop, staff available when help was needed. Felt comfortable enough to check myself in as every part of precessions was made clear"

Positiv: "Yup all gud"
Negativ: "All gud"

Positiv: "We had a traumatic and abysmal experience for the trip. The flights were delayed, cancelled, wrongly rearranged and we had to run through the airports with no sleep, no food and no clear flight confirmations with minimal to no help from the Cathay Pacific staff."
Negativ: "Helpful ground staff with information about next flight arrangements and better telephone helpline staff."

Positiv: "Yes"
Negativ: "Good"

Positiv: "I am so blessed for their upgrade to primum economy, that was incredible experience for me and my two sisters. Thanks"
Negativ: "My earphones was broken, a little bed for me. Entertainment without sport news."

Negativ: "Was not able to change my flight"

Positiv: "The crew was excellent...very flexible with meal service and appropriate presence during the long 14 hour flight."
Negativ: "Quality of movie options not very good."

Positiv: "Second time in less than two years and satisfied on both trips. Good work Cathay Pacific."

Positiv: "A perfect landing/touchdown into Auckland. Great pilot"
Negativ: "Passenger immediately behind said that they couldn't watch their movie properly when I wanted to recline my seat for sleeping position. Had to wait!!"

Positiv: "Ein Flug-Erlebnis, wie es sein soll: pünktliche Start und Landung, neue, saubere Maschine, freundliches und bemühtes Personal, leckeres Essen - unser erster und mit Sicherheit nicht letzter Flug mit Cathay Pacific."

Positiv: "Ein Flug-Erlebnis, wie es sein soll: pünktliche Start und Landung, neue, saubere Maschine, freundliches und bemühtes Personal, leckeres Essen - unser erster und mit Sicherheit nicht letzter Flug mit Cathay Pacific."

Positiv: "Excellent service for wheelchair passengers"
Negativ: "Turbulence"

Positiv: "Staff was welcoming, everything was well organised, food was good. Journey was comforatable ."
Negativ: "More choices foe veg meals"

Positiv: "Crew provided excellent service, seats were comfortable and food and drinks were great."

Positiv: "Essen, Filme"

Positiv: "Filme, Essen"
Negativ: "Altes, etwas heruntergekommenes Flugzeug, schlechte Sitze (zu klein, unbequem), wenig Beinfreiheit (bin 1.85m) in der Economy Class, super hässliches Trinkwasser (offen im Becher)."

Positiv: "Neueres Flugzeug, gute Beinfreiheit"
Negativ: "Etwas kleine Sitze"

Negativ: "The stopover in Hong Kong was longer than I would have liked."

Positiv: "same"
Negativ: "same"

Negativ: "Original itinerary was not followed. Flight from manila to hongkong was late. We arrived hongkong and was informed that our flight has been rebooked even though we can see that the plane was still there and staffs are still at the gate. We were transferred to a layover flight from HongKong to Aussie then Aussie to Auckland instead of going straight. Seats was set far apart with no competitions at all. Sorry is not enough for this big hassle."

Negativ: "Original itinerary was not followed. Plane from manila to hongkong left late and was transferred to a different flight for hongkong to Auckland .Seats not even together. Was put on 2 lay overs instead of just 1 (hongkong to Aussie then Aussie to Auckland. With no compensation at all. Sorry is not enough."

Positiv: "All went to schedule and flight attendants very good"

Positiv: "Adequate leg room, which is very important in a long haul flight. Punctual."
Negativ: "We had lunch and then breakfast, skipping dinner. Considering we were in the place for 14+ hours, dinner instead of either breakfast or lunch would have been good."

Positiv: "Siehe ersten Flug"
Negativ: "Siehe ersten Flug"

Negativ: "Flight was packed"

Positiv: "The Stewardesses were polite"
Negativ: "N/A"

Positiv: "We arrived late again."

Positiv: "My flight delayed by 7 hrs. AC ground crews worked diligently to rearrange my connection flight to Halifax on the first flight out. And at the arrival gate in Toronto, AC already had a hotel package for me to stay overnight at Crowne Plaza Horel. Everything went so smoothly and professionally done. I am very impressed"

Positiv: "The crew is excellent. Travelling with baby and they take care of us attentively"
Negativ: "Delayed 30min in the end."

Positiv: "Der Flug war pünktlich, das Essen lecker und daß Bordprogramm super. Das Personal war auch sehr freundlich."

Positiv: "Aufmerksames Personal und pünktlicher Flug, Essen war schmackhaft , gutes Unterhaltungsprogramm, angenehmer Sitzabstand und -breite in normaler Economy"

Positiv: "I did get an upgrade and saw a pleasant movie"
Negativ: "There were no immigration forms on board. When I asked for one, the hostess said there had been an announcent Mayybe there was one in mandarin but certainly not in english. A senior hostess cam later to apologize zaying the reason was that there were new forns since 1 Dec when leaving the plane, everyone was given old forms! All very unptofessional..."

Positiv: "Checkin was a breeze, the flight attendants were great, food was good, seats were comfortable, good selection of movies. What more can you ask for"

Positiv: "Seat unconfortable no legroom ."

Positiv: "The crew was very friendly for a change"
Negativ: "When an aerobridge is used, boarding should be sequential to avoid pile ups. First the last rows should be boarded, and then the start rows"

Positiv: "Perso al war nett auch wenn Upgrade niht möglich war"
Negativ: "Essen War sehr lecker"

Positiv: "Food was better than other airlines for economy price. Movie selection quite good as well as other options. Liked the maps."
Negativ: "My seat would not move back. The audio on the movies was very difficult to hear with background engine noise. Poor clarity, and the selection of movies was excellent, so I chose not to watch. Solitaire game was complicated to understand."

Positiv: "- Crew friendly and helpful"
Negativ: "- very uncomfortable flight - seated with someone who whined and complained the whole way - could not sleep as the person behind me snored loudly the whole night - Was sitting in the isle seat and kept getting hit in the arm every time the trolley went by"

Positiv: "Cathay Pacific with its new Airbus A350 has amazing business class seats and I have to confess that this business class product by far is now the best one. Service was just perfect and extremely professional, at check-in, upon boarding and on-board. So it was one of the most enjoyable flights I had for a long time. And last to mention, the food was lovely."
Negativ: "Cathay Business Class passengers departing from Dusseldorf Airport can use the Lufthansa Business Class Lounge in Terminal A. It is one of the poorest lounges I visited in the last years. There was not even a proper selection of food available for lunch leaving me hungry upon boarding."

Positiv: "Unfortunately nothing positive to write"
Negativ: "Disappointing service, poor upkeep of planes, not at all punctual (travelled multiple legs with Cathay, not one of them took off on time). Bad airline, getting worse"

Negativ: "Swiss perfect as always, Barcelona ground worker disaster, as always...."

Positiv: "Wasn't awake, can't say"
Negativ: "Probably it would be nice to have a bit bigger screen with general information about the flight and local time"

Positiv: "Bei diesem knappen Abstand zwischen den Sitzen sollte man die Lehnen nicht bewegen können."

Positiv: "Again staff was very friendly and helpful."
Negativ: "That since it was a shorter flight no tvs."

Negativ: "Vepflegung: käsesändwich nicht sehr angenehm"

Positiv: "Good AC - very important, calm and nice atmosphere. Very friendly staff."

Positiv: "Flight crew was on top of things. Flight was smooth and ontime."
Negativ: "A bit cramped in the economy class. Could have been more room for the money we had to spend on tickets"

Negativ: "Need more leg room. Cramped for 8 hours is not a good thing"

Negativ: "On time departure would be nice. Overall very pleasant experience. Water and Swiss chocolates were served during under an hour flight. Thank you Swiss!"

Positiv: "From Geneva to Athens we use the AEGEAN AIRLINES and the flight was very good over all. We had to use the AEGEAN because we missed the SWISS flight due to United's delays."

Positiv: "Genügend Beinfreiheit, nettes und zuvorkommendes Personal"
Negativ: "Einstieg ins Flugzeug bei schlechtem Wetter war eher unangenehm"

Negativ: "Coffee on 50 min flight would be appreciated. Flight was delayed."

Negativ: "Grosse Verspätung, alte und unbequeme Sitze"

Positiv: "Lost the luggage"

Positiv: "Die Crew war OK, die Monitore waren gut, die Maschine der Edelweiss eine A330-300 (Chäsrueg) ist eher neu, sieht man auch an den WC"
Negativ: "Der Sitzabstand ist eine Katastrophe und auf keinem Fall 31inch wie es auf Seatguru steht und wird mich davon abhalten jemals wieder Edelweiss zu fliegen, jeder Passagier über 170cm wird leiden."

Positiv: "super crew"
Negativ: "Wifi, Mehr Information über die App"

Positiv: "ausgesprochen nette und zuvorkommende crew"
Negativ: "WiFi auf allen Flügen, mehr Informationen über die App"

Positiv: "Leider ziemlich unfreundlich, ungewöhnlich für Swiss"

Positiv: "Nette Crew, wie immer. Schoggi am Ende. Bequeme Sitze."
Negativ: "Wartezeit am Gepäckband und verspätete Ankunft resultierend in 40min Wartezeit."

Positiv: "Pünktlichkeit"
Negativ: "Das Sandwich ist nicht zum verzehren, kalt und fast keine Inhalt"

Negativ: "Verspätung, Informationen beim Boarding"

Positiv: "The movie"
Negativ: "More space! The crew could have been nicer"

Positiv: "Swiss is aways good"

Positiv: "Freundliches Personal; nützliche Informationen zu Verspätungen etc."
Negativ: "Sehr wenig Beinfreiheit; Verspätung beim Abflug, Warteschleife vor Landung"

Positiv: "Crew was lovely, patient with all us skiers returning from the slopes. The food was EXCELLENT- for airline food. And I was in economy."
Negativ: "The Entertainment tech was not smooth, had difficulty getting it to function and likely annoyed the person in front of me with all my tapping."

Negativ: "entertainment sound"

Positiv: "Freundlich, pünktlich, gute Getränkeauswahl und Snack"
Negativ: "———-"

Negativ: "They charged about $230 to convey my skis, compared to about $80 for the first bag. This is such ab unexpectedly big difference as to be a trap. Swiss Air are, in my opinion, con artists. Do not fly with them."

Negativ: "SWISS HAT SICH GEWEIGERT MEIN GEPÄCK NACH DUBAI durch zu checken - Trotz Business Class Ticket"

Positiv: "Great service on board, easy boarding, on time departure and early landing"
Negativ: "Seat pitch is a bit narrow and seats not as comfortable as they could be (short-haul business)"

Positiv: "The pilot had to land with rough wind, he did a good job and the peace of chocolat we always get leaving the plane."
Negativ: "Swiss was delayed for in total 1 hour (start incl. landing), the sandwiches with Swiss are terrible in general, nothing extra to drink or eat although the delay and time of flight made it impossible to have dinner."

Positiv: "Besatzung war heute wirklich super und sehr zuvorkommend!"

Positiv: "All of them are friendly...good service with snacks not like others airline to travel no snacks and drink but Swiss they have a snacks"

Negativ: "Special Meal war nicht wie bestellt verfügbar."

Positiv: "Sehr nette Crew"
Negativ: "-"

Positiv: "The crew was so friendly and professional, on top of the nice plane condition, which made the trip very pleasant!"
Negativ: "The food standard seemed to be lowered a little bit, but still very well prepared."

Positiv: "Netes Personal, Gutes Essen, Viel Essen, Schöne Sitze"
Negativ: "Bordunterhaltungssystem stark veraltet sowie nicht funktionsfähig (Flugkarte fehlt, Filme werden mit extremen Bildstörungen abgespielt, Sehr schmaler Sitz, wenig Beinfreiheit, Ein Flug mit United ist da sogar besser!!!"

Negativ: "first baggage should be free.....as people travel with 15-20kg hand luggage"

Positiv: "Crew war trotzdem bemüht"
Negativ: "Getränke vorab fürs lange warten wären gut gewesen. Die Hitze im Flugzeug war unerträglich, die letzten 20 min. wurde es dann doch noch besser."

Negativ: "Duty free---The plane was not able to take credit cards because machines not working and that was the same problem on flight ZRH to BCN. The power adaptor I wished to purchase was not available nor was a 2nd umbrella. Page 90-91 of your Duty Free Magazine."

Positiv: "The view out the window."
Negativ: "Delayed, no leg room. No refeshments."

Positiv: "Nice self boarding"
Negativ: "No big screen to communicate priority to boarding since I am deaf."

Positiv: "Freundliche Bedienung"
Negativ: "fast 4 Stunden verspäteter Abflug, ca. 1.5 Stunden nach Boarding stand der Flueger noch immer am Dock"

Positiv: "Was good"

Positiv: "Sauberes Flugzeug"
Negativ: "Mehr als 30 Minuten Verspätung und nicht ein Wort einer Erklärung oder Entschuldigung. Unverschämt!"

Positiv: "Pünktliches Boarding, Abflug und Landung. Sehr kompetente und hilfsbereite Mitarbeiter"
Negativ: "-"

Positiv: "guten service pünktlich"
Negativ: "kaputte Sitze alte media Gerät"

Positiv: "Pünktlich, modernes flugzeut, super freundliche cabin crew, das essen war top und das checkin effizient. Fliege oft mit der swiss und bin extrem glÜcklich die airline zu haben."
Negativ: "Es gab absolut nichts auszusetzen da der service und das personal super ist. Der nachtflug war zudem sehr angenehm. Für die mitreisenden passagiere kann die airline nichts :-)"

Positiv: "Friendly staff"
Negativ: "Paying for WiFi."

Positiv: "Personal freundlich. Über 30 min verspätung..."
Negativ: "Das essen war sehr schlecht. Reissalat: der reis war praktisch roh und hart..."