Finde günstige Flüge nach Neuseeland

Positiv: "Sehr attraktive und freundliche Crew. Ist nicht ohne Grund die weltbeste Airline. Würde am liebsten nur noch mit denen fliegen."
Negativ: "Nichts, schneller fliegen können die leider auch nicht."

Positiv: "Flexible seating due to only very few passengers. On time departure and arrival"

Positiv: "Es war alles zur vollen Zufriedenheit"

Positiv: "Service, Verpflegung, Sitze"
Negativ: "Das Entertainmentangebot könnte mehr Deutschsprachige Filme beinhalten"

Positiv: "Great inflight entertainment"
Negativ: "Have WiFi that is working"

Negativ: "Left 45 minutes late though we boarded on time. Pretty bad for a 50 minute in the middle of the morning."

Positiv: "Wonderful trip, Super nice Crew , perfect meal , great entertainment system"
Negativ: "Can not be topped up"

Negativ: "Raise the cabin temperature"

Negativ: "Food"

Positiv: "Newer Aircraft and very convenient"
Negativ: "I dont see any thing to improve"

Positiv: "Helpful with our 2 year old"
Negativ: "Baby change area is very small"

Positiv: "Best airline I've ever been on"

Positiv: "Sehr nette Crew, kam immer wieder vorbei (Eco) und bot Getränke, Früchte und Chips oder mini Sandwiches an! Top!"
Negativ: "ich hatte nichts zu bemängeln einfach nur Top!"

Positiv: "Superb service."
Negativ: "Meals were average for airlines"

Negativ: "Luggages did not arrive with the flight as it should be. It got lost in Sydney from Queenstown on flight SQ 6683 operated by Virgin Australia (VA 162)."

Positiv: "Crew was friendly. Seafood pasta was good."
Negativ: "I wish all airlines have a foot rest."

Positiv: "Seats with entertainment"

Positiv: "one of the crew was rude. my spouse forgot to fold-up the cup holder, the hostess heat the holder so hard while walking. I don't know but it appeared as very very rude."
Negativ: "Improve the process for boarding people were standing there for 45 minutes to 1 hour. People there needs training"

Negativ: "For better leg room in business class go for the bulkhead seats"

Negativ: "My moslem meal selection wasn’t provided onboard"

Positiv: "Everything food was better selection and allowed me to taste bali food before arriving. The seats were comfortable on the last plane Thank god"

Negativ: "Excellent service"

Positiv: "Perfect!!!"

Positiv: "Prompt and timely service"
Negativ: "Food can be more tasty"

Positiv: "They were polite."
Negativ: "Not as attentive as ANA or China Airlines. I had to give 4-5 request to get what I want."

Positiv: "- sehr bemühte und aufmerksame Crew, auch in der Economy - hervorragender Sitzabstand in der Eco - Flugzeug von SQ wie üblich nicht überbucht, daher einige freie Sitze - 2x warmes Essen in der Eco - fortlaufend aktives Getränkeangebot"
Negativ: "- auch auf diesem Flug schreiendes Baby, dass den Nachtflug fast zur Hölle macht - selbst in der Business-Class konnten die Passagiere nur dann Schlaf finden, wenn sie die active noise canceling Kopfhörer aufsetzen (wer damit schlafen kann)"

Positiv: "Quick boarding. Great entertainment system Good staff"
Negativ: "Not comfortable seats"

Positiv: "Staff were very attentive and checked in on us regularly to make sure we had everything we needed. Food was great and ammenities kept spotless."

Positiv: "all of SQ"
Negativ: "nothing"

Positiv: "I will only use Singapore Air for anywhere they fly. They really care about their passangers, 2 checked bags 1 carryon no charge, no airline does that. They constantly feed u & alcoholic beverages all at no extra charge. Flight attendants always have a smile on their flight. In flight entertainment was great, touch screen and remote controller. They supply earbuds, socks, toothbrush and paste."
Negativ: "Absolutely no complaints"

Negativ: "Essen könnte besser sein"

Negativ: "Essen könnte besser sein"

Positiv: "Seats in economy were larger than United. Food was good for airplane food, even found a last minute vegetarian meal not ordered ahead. Appreciated a gratis glass of wine. Found a clean pillow and blanket in every seat upon boarding."
Negativ: "My screen had to be reset twice as it froze up. The attendants kept taking my water cups despite them not being empty. Boarding was less than organized, could have been more efficient. We made up time, arriving a few minutes early even after departing late."

Positiv: "Very attentive and super awesome crew."
Negativ: "Nothing"

Positiv: "Spacious seats. Lovely food. Wonderful crew. Smooth flight."
Negativ: "Interior felt dated given all the awards the SQ has received for its planes and service, but everything was functional. Overlooking the interior, flight was superb. Very happy."

Positiv: "nothing"
Negativ: "Seats were uncomfortable, derive very ordinary staff unhelpful seat allocation system requires improving ! Extra cost from economy was not worth it !"

Positiv: "Der Flug ist 4 Stunden später gestartet."
Negativ: "Wir haben dafür etwas zu Essen bekommen."

Positiv: "A380 ist ein tolles Flugzeug"

Positiv: "Everything"

Positiv: "Great experience"
Negativ: "Seating arrangement was bad"

Positiv: "Great service"
Negativ: "Nil"

Positiv: "Flight is comfortable, food is nice. Most importantly, the flight was on time."
Negativ: "The entertainment system requires additional setup, and need my own mobile device. My mobile device was low in battery while I'm on my flight, so I'm not able to view any movies during the flight."

Positiv: "The food is very good in economy. Large screen tv gor movies and games."
Negativ: "all was good, nothing bad"

Negativ: "Essen könnte besser sein"

Positiv: "Gutes Team"
Negativ: "Essen"

Negativ: "Die Besatzung war schlecht gelaunt und hat bei Gentränkebestellung dies mehrmalls vergessen."

Positiv: "Service, food, in-flight entertainment"
Negativ: "What happened to amenity bags in Business class? Slippers and socks were at the seat and toothbrush kits were in the bathrooms and we're always re-filled."

Positiv: "Service, friendliness of stewards and stewardesses, great menus, they go the extra mile to make you happy--- no request was a burden for them. We were in Business Class and it was full- but Service and professionalism was top-notch!"
Negativ: "Only one small issue--- why were bottles of water not already handed out and placed in the drink holders before boarding in Business. Many of us had to ask for it and they were readily given out but you had to ask or you didn't get one."

Positiv: "I loved the professionalism of the crew, and how they treat the passengers with such care. I prefer Singapore airlines over any other. Seats are very comfortable. This craft had touch screen monitors that worked well. I was able to use my own ear buds by pulling the jack out part way."
Negativ: "I really only have one gripe. I wish there were more movie choices for adults that did not have foul language and immoral scenes."

Positiv: "All great, except limited entertainment and wifi was n.a."
Negativ: "Wifi, I was on replacement aircraft and no wifi for the whole flight"

Negativ: "Terrible service and all around outcome. Would not fly Air New Zealand again"

Positiv: "Easy flight."

Positiv: "All good"
Negativ: "It was very cold so the cabin could have been warmer"

Positiv: "Seat hard on older aircraft, needs new cushioning on seat"

Negativ: "Seats, food, entertainment"

Positiv: "Checking in, bag drop, and boarding were all super fast and easy. Flight was on time."
Negativ: "Nothing!"

Positiv: "Comfortable seat."
Negativ: "Ran out of meal options, flight was delayed so one option breakfast not appropriate at midday. The flight attendant blamed the person in front of me for taking the last other option. I had to clarify with her that meant there was only one option left. She seemed annoyed at me for asking."

Positiv: "I liked that there was food available and that they offered complimentary snacks and drinks. Some of the crew members were nice and offered good service. I liked that they offered some type of entertainment and free wifi."
Negativ: "I didn't like that some of the crew members were not very nice. I also disliked that some of the crew members drove the food/beverage cart violently through the isles and saw as one of the crew members rammed into another person's leg, to only say "oh sorry" and kept on going. This same crew member missed picking up the trash from an entire row and was throwing trash on the floor. She was more interested in caring for a baby on board (not sure if it was her daughter or family member) than the rest of the passengers. I also didn't like the seats were so close to each other, the person in front of me almost hit my face when he reclined his seat all the way back. There wasn't much room to breath let alone stretch."

Positiv: "Very friendly and helpful staff"

Positiv: "short flight, enough space up to row 8, no security check for internal flight, ramp to board aircraft,"
Negativ: "boarding from very basic lounge at Auckland airport. Constant announcements in dep. lounge about strict hand luggage rules (that nobody checked),"

Positiv: "Very efficient trip."
Negativ: "One flight attendant was subdued and not too bubbly."

Positiv: "The entire experience is well thought out"

Positiv: "We made it to Christchurch safely and on time."
Negativ: "We were charged $120 per checked bag. We couldn’t check in online, so we couldn’t pre-pay at the lower rate. Felt a lot like fraud, honestly."

Positiv: "arrived early at destination ground crew helpful with seating"

Negativ: "Was not informed a return flight listing required Was not informed $260 baggage fees"

Positiv: "A bit late leaving Auckland but we were kept well informed of the changes"

Negativ: "Upon arrival we were informed that each checked bag was $60. This was news to us. The NZ flight employee informed us that Air NZ informed us quite well of this info, this the booking agent was at fault."

Positiv: "Service, food, chairs, entertainment"
Negativ: "3 hour delay created major issues for an international flight."

Positiv: "Left on time and arrived on time"
Negativ: "ATR seats uncomfortable No food"

Negativ: "Movies"

Positiv: "I got there on time"
Negativ: "Staff not incredibly nice but OK. The thing that bothered me most is that if you book through KAYAK that sends you to Virgin Australia, you can’t book bag, nor buy a meal if you want. I didn’t want to meal but I did want a bag and it’s a big difference. If you do it online it’s 39 Australian dollars, but if you do it at the airport it’s AU$160. That’s just outrageous and the staff was not helpful at all"

Positiv: "Good flight. Good crew. An overall good experience"

Positiv: "Was a huge help when my connecting flights didn’t link up due to flight delay, I was so stressed but every single person with air nz helped to make it as easy as possible and were so friendly!"
Negativ: "Nothing at all!"

Positiv: "Booked these flights though Kayak. Landing from LAX at 0730 at Auckland international terminal and then departing at 0900 from the domestic terminal. This is not enough time, doesn’t allow for customs and immigration. It was a really stressful experience running between terminals with my luggage, as there was less than a 1 hour window after getting through customs and immigration, so the bag drop at international wouldn’t accept them. Got to departure gate 12 minutes before plane departure. You need more time to have a good experience !"
Negativ: "Not enough time booked by kayak between an international arrival and domestic departure"

Positiv: "good entertainment"
Negativ: "we purchased a sky couch for an extra $700 and was not put in a skycouch row. I have contacted Air New Zealand and have yet to hear back from them."

Positiv: "Everything was ok."
Negativ: "The Auckland airport is the closest I have ever been to burning in hell."

Positiv: "Nothing really. Smooth boarding.on time departure"
Negativ: "Passengers with more than one bag as hand luggage"

Positiv: "Great customer service, from boarding to disembarking. Great care for comfort and needs."
Negativ: "Selection of video options on the app entertainment systems."

Negativ: "They charged $120 per checked bag- none are included in airfare. Also, no free food."

Positiv: "My husbands booking was not processed correctly from the site we booked through, and we didn't notice the mistake until we were checking in. We were at the airport at least 2 1/2 hours before boarding time. The mistake could have been rectified, we were told it would need an email from Virgin to confirm and change the booking. We photographed and sent through passport details. We phoned the booing site, we phoned Virgin, we were put on hold for 25 mins while the booking site phoned Virgin - but Virgin refused to help us out! My husband was not able to board the flight - no refund, no help - and the sad part was, it wasn't for a holiday - it was to visit and help his 87yr old father-in-law who had fallen and cracked his spine. No sympathy from Virgin, VERY DISAPPOINTED!"

Negativ: "the person next too me was overflowing in their seat so much they took up a quarter of my spot.. it was not work making the flight uncomfortable by making a stink about it but I paid for a whole seat not 3/4 of one!"

Negativ: "I was not able to board flight because air new Zealand Staff would not assist."

Positiv: "The boarding and on-board service were excellent. Enough free-of-charge entertainment to keep me occupied during the 3-hour flight between SYD and CHC. Plenty of room for carry-on luggage."
Negativ: "Felt like I was flying a US carrier - very little room between the rows. I was surprised by this, as I thought that non-US carriers generally don’t pack their planes. I was surprised, but not inconvenienced by this, since it was a morning flight and only 3 hours gate-to-gate."

Negativ: "Paid for business class so I could Relax and sleep on the 10+ hour flight. Unfortunately, I was in seat 1G which was adjacent to the galley and storage compartments for the flight crew. Literally, every 15 minutes, someone in the flight crew was bumping my seat/bed - and waking me up. Never once got an apology. So pissed off I paid extra for business class when I would've gotten more sleep in a middle seat in coach."

Positiv: "Approaching Wellington by the sea on clear skies - breathtaking! Crew on Board was very friendly, caring, flexible and welcoming!"

Positiv: "Queenstown/Christchurch: quick and easy. Air New Zealand does a good job."
Negativ: "All g."

Positiv: "smooth flight, good treats, great legroom and fun crew!"
Negativ: "nothing"

Positiv: "Everything"
Negativ: "Nothing"

Positiv: "Comfortable, easy flight."
Negativ: "Ground crew not as friendly and helpful as is ANZ standard. Bag check-in is not more efficient. It's a pain for passengers."

Positiv: "Everything comfy spacious seats row 8"
Negativ: "Nothing"

Positiv: "Everything"
Negativ: "Couldn't check in online and book seats. That was a bummer."

Positiv: "The inflight seatback entertainment."
Negativ: "Tiny seats and no snacks or drinks in flight."

Positiv: "Wonderful service from the ground crew. They went beyond the call of duty. Excellent experience. Thanks to everyone"

Positiv: "No complaints at all"

Positiv: "The plane was not full and luckily i was put into an Economy Couch row, so i got to lay down and get a great sleep. All the staff were friendly and helpful. The food was lovely."
Negativ: "Nothing, as usual excellent service from Air New Zealand."

Positiv: "Fantastic crew!"

Positiv: "Cool dimmers for window shade; flight attendant notice we did not have headphones and gave us some first class looking ones that really cancels out the noise. Although we had it in the pocket we did not choose to use at that time but she took it upon herself. Staff always friendly."

Positiv: "Getting on was a delight in Wellington. Having two set of doors open was great."
Negativ: "Getting off in Auckland, only the front doors open so took what felt like ages to get off."

Positiv: "Clean. Enjoyed the entertainment."
Negativ: "We took off at 7:30 and were given wsaer. Did not receive food for two hours which would have been fine if we could have had a coffee, tea, cocktail or a wine. We're not offered a drink until after food was served."

"I had an exchange ticket from Qatar airways, which meant I had the boarding pass for the Alaska airways flight. It took 40 minutes to get me and another passenger onto the flight because it didn’t have us listed as a passenger on the flight."

"Good"

Positiv: "Yes, Crew was amazing and timing was perfect."
Negativ: "Excellent performance"

Positiv: "Flight attendants were very polite."
Negativ: "The seats could be more wide."

Positiv: "crew was so kind and lovely with our daughter"
Negativ: "food was fairly rough from Doha and the wine options in economy on all flights were terrible"

Positiv: "Die Crew war sehr nett und zuvorkommend."
Negativ: "Die Maschine war schon etwas alt."

Positiv: "Crew was fine, polite and helpful. Seat was not so comfortable as i am tall (no leg room)"

Positiv: "crew was nice and helpful"
Negativ: "food quality needs to be better food quantity needs to be increased slightly food options need to be better entertainment system was ok but content was mediocre."

Positiv: "The crew was amazing. I upgraded to business class and am so happy I did for the 16 hour flight."

Positiv: "Crew as very helpful"
Negativ: "passenger seated next to are rude"

Positiv: "Everything was GREAT!"

Positiv: "Great service with very friendly crew who pamper you all through the flight. Delicious food served at the time you like. Also, the Q Suite design is very comfortable, private & flexible."
Negativ: "Flight was delayed 18 minutes & disembarking was not direct but via bus."

Positiv: "Crew and flight time"
Negativ: "Entertaiment - pleasee TV"

Positiv: "Everything"
Negativ: "Nothing"

Negativ: "DOHA to NY. I board the plane to find out that Qatar SWITCHED SEATS ON ME that I selected months ago without any notice at all! Got stuck in middle seat on the wing! I emailed Qatar you know what they said? "Seat assignments can never guarantee." No voucher or anything offered! Fly something else!!"

Positiv: "War alles sehr gut!"
Negativ: "Nichts"

Positiv: "Nice new plane Very friendly staff Acceptable entertainment system best is that you can skip the annoying advertisements"
Negativ: "Not enough personnel to serve food and drinks, way too slow Would work faster with two crew members per trolley. Run out of food until it was my turn... Seats are stiff and can be more comfortable like Qatar as in other Planes Choice of alcoholic drinks are limited, but this seems to be an issue with Qatar It seems Qatar likes to fill up middle seats instead of using the free aisle and or window seats"

Positiv: "Just as I thought it could not get any better The service was perfect. The privacy was superb and the comfort allowed me to sleep for a good while."
Negativ: "Nothing to dislike."

Positiv: "Great service onboard!!"
Negativ: "Checkin at Zurich!!!Waited two hours in line to weigh in... Staff was friendly but not enough staff"

Negativ: "3,5h verspätet"

Positiv: "Everything really.They run the airline very smoothly and professionally from boarding to disembarking."
Negativ: "They tempt you with so much food lol although some of the food wasnt too appealing.toilets very clean and seemed to stay that way throughout long 17hr flight.good leg room for a long legged guy like me.felt sorry for lady with two young children.She could have been allocated better seats."

Positiv: "Super Service Super Personal Pünktlich Essen war gut Tolle Filme"

Positiv: "Super Service Super Personal Pünktlich Essen war gut Tolle Filme"

Positiv: "Super Service Super Personal Pünktlich Essen war gut Tolle Filme"

Positiv: "Super Service Super Personal Pünktlich Essen war gut Tolle Filme"

Positiv: "Entertainment variety Frequent drinks offered onboard"
Negativ: "Insufficient amount of in-flight food portion"

Negativ: "On time. Reasonably good. Satisfied with everything."

Negativ: "Was war denn hier los? -Beim Boarding mindesten 35°C im Flugzeug - nach 1 Std. Flug nur noch 15°C! -nicht ann alle Kinder wurde etwas zu spielen ausgeteilt. -Kinder bekamen nicht zu erst das Essen - trotz, dass das Flugzeug nicht voll besetzt war, ware nicht alle angebotenen Speisen vorrätig"

Positiv: "1: Flugpersonal wieder sehr gut. 2: Kleines Frühstück wurde zur Verfügung gestellt wegen verpassten Flug. 3: Wurden automatisch in den nächsten verfügbaren Flug gebucht."
Negativ: "1: Nach Boarding wurde der Bus voll geladen mit Menschen fuhr aber nicht sofort zum Flieger. Wir mussten ca 20 Minuten im vollgesteckten Bus warten bis wir aussteigen konnten. 2: Flug hatte wieder spätere Abflugzeit von 30 min. 3: Meiner Meinung nach könnte bei einem verpassten Flug eventuell ein Upgrade in die Business Class erfolgen, wenn man schon Stunden am Flughafen warten muss und viel später als geplant zuhause ankommt."

Positiv: "1: Flugpersonal sehr gut und bei der Situation hilfsbereit. 2: Gekühlte Getränke wurden serviert."
Negativ: "1: Flug wurde mindestens 6 mal zeitlich verschoben. 2: Wir mussten 1 1/2 Stunden in einem ungekühlten Flugzeug auf den Abflug warten bei 30 Grad Außentemperatur. 3: Uns wurde VERSPROCHEN wir erreichen unseren Anschlussflug - haben wir nicht. 4: Gäste wurden nicht aufgeklärt warum die eine Verspätung von fast 4h zustande kommt."

Positiv: "Overall a good service with good food."
Negativ: "When flying from New Zealand to Doha, we departed Auckland at 15h25 and due to the time zone, most passengers body clocks would have been expecting sleep within a few hours. However we were flying West and thus into daylight. Sadly the window seated passengers were not asked to close their window blinds to block out the sunlight and many were left open. This made the cabin very bright and a difficult environment in which to sleep. Too much advertising before the on board videos, but otherwise content was good."

Positiv: "had a whole row to myself and the food was very good"

Positiv: "Jain meal was quite uninteresting Flight was too packed Cabin air stale and dry"

Positiv: "The service is Top Knotch!!!"
Negativ: "Wasn’t much music to choose from..."

Positiv: "Bester Service den ich je erlebt habe"

Positiv: "Bester Service den ich je erlebt habe"

Positiv: "Everything very smooth. Staff delightful and always helpful!"

Positiv: "Good service!! Good food!! Great staff!!"

Positiv: "Video on Demand at each seat in coach. Friendly staff. Also patient staff, what with the languages they have to cover with each flight. The airline goes everywhere so it’s impossible to say what anyone will be speaking."

Positiv: "Great amenities and service - fed often throughout trip and great console with games, movies, etc."
Negativ: "The neck rest was a bit tall and deep for a shorter person with a smaller neck - it caused me some discomfort while trying to rest."

Positiv: "Philadelphia-Doha was excellent and noticeably better than Doha-Bangkok. ood, service, condition of aircraft were all better in the PHL-Doha leg. I have done the trip a few times now so it is not a fluke. Odd that the Doha food (and I usually get the local dishes) is very so-so. I usually only take a bite or two. Not appetizing. The Doha-BKK staff was less professional as well. The trays of the main meal were left with the passengers so long, we passengers started to bring our own trays to the galley. The plane out of Doha was very tight so passengers in economy have that sardine experience. The cup holders did not work although they would have been useful."

Positiv: "Nothing"
Negativ: "Crew is meek and doesn’t smile or try very hard. Flight was FULL of nasty Russian tourists. Miserable experience"

Positiv: "350 von München nach Doha traumhaft. Personal auf beiden Flügen sehr gut."
Negativ: "777 von Doha nach BKK leider etwas alt."

Positiv: "It has good sized toilets"
Negativ: "Snacks and candy served we're of low quality. No prayer facilities inside the plane. They didn't allow me to pray though I got some empty spot to do so. They brought the issue of safety. While fasten seat belt sign was on I found people standing, walking, using toilet etc but air Crew did never brought up the issue of safety."

Positiv: "Great food, great help when travelling with baby, affordable price. Entertainment system was a bit annoying with unusable unresponsive touchscreen and unintuitive menu."

Positiv: "Gutes Essen, große Auswahl beim Entertainment"
Negativ: "Entertainment Display hatte schlechte Qualität, leider seltene Getränkeangebote bei einem 12h Flug! nicht ganz so gute Beinfreiheit!"

Positiv: "Sehr nettes Personal, sehr gutes Essen! Super Entertainment! Angenehme Beinfreiheit! Immer wieder Getränke angeboten bekommen!"
Negativ: "Leider ca. 1h später gestartet, wegen technischer Probleme... aber besser am Noden gelöst, als in der Luft aufgefallen!"

Positiv: "I had high hopes flying Qatar Airways for the first time but I suppose they are bound to have the same uncomfortable planes as everyone else now."
Negativ: "I was annoyed that I could not put my carry on items in the bin above my seat. I was in front of the bulkhead so there was no other place to store my items except the overhead bin and the flight attendant took the space in my bin for some baby items she thought she might need for another passenger. I had to store my personal items away from my seat."

Positiv: "Everything was excellent no complaints rated 10"
Negativ: "I really enjoyed myself the flight and all I would recommend my friends to fly anytime rated 10"

Positiv: "Alles war hervorragend -sauber, Personal sehr professionell und Flug war pünktlich gestartet und gelandet."

"You should add little bit more snacks."

Negativ: "Bei fast 7 Stunden Flug 1x Getränkrunde zum Abflug und 1 x zum Frühstück Morgens. Dazwischen habe ich kein Personal gesehen... dafür auf dem Monitor ständig „drink plenty of water during flight“"

Negativ: "On-Line Check in bietet keine ordentliche Auswahl an verfügbaren Sitzplätzen. Nach online Buchung stellt Emirates keine Platzwahl zur Verfügung. (Hohe Zusatzkosten)"

Negativ: "Gepäckausgabe in München. Langsam wie immer"

Negativ: "Gepäckausgabe in München. Langsam wie immer."

Negativ: "Zugewiesenen Plätze wurden ohne Info einfach geändert trotz zwei Kleinkindern Bordpersonal überwiegend unfreundlich Verpflegung lies zu wünschen übrig"

Negativ: "Better inflight entertainment"

Positiv: "Checking-in was super simple, and speedy. All the staff I had contact with were very polite and professional"
Negativ: "I had exhausted the entertainment system before I finished my first leg of the outbound journey."

Positiv: "Sitzabstand. Moderne Maschine"
Negativ: "Essen schmeckte nicht Boarding"

Positiv: "Alles nur pefekt."
Negativ: "Nichts alles super"

Positiv: "Alles"
Negativ: "Nichts alles super"

Negativ: "Inkompetenter Stewart"

Positiv: "-New business class products -Good food, especially dessert -Good food selection -Good service -Great selection of entertainment -Lots of storage space"
Negativ: "-Seat adjustment was faulty -Crew gave wrong meal -Was unable to connect to in-flight Wi-Fi, system unintuitive and does not allow Skysurfers members to log-in"

Positiv: "Sehr freundliches Personal und sehr Service orientiert."
Negativ: "Cursor des Bildschirms war sehr ungenau. 5 Minuten bis der richtige Film gewählt werden konnte. Software am Bildschirm sehr langsam. Das gewünschte Beef war für viele Gäste aus."

Negativ: "- Mitte Flug Service Knopf gedrückt. Licht war bis Ende des Fluges an. Niemand kam - starke Zugluft"

Positiv: "Personal ist bemüht die alten Emirates werte zu erhalten. Sehr nett und freundlich."
Negativ: "Keine warmen Tücher mehr. Nur noch selten Getränke Service Essen schlechter als vorher. Keine kleine Flasche Wein mehr. Nur noch Plastik Becher. Man spart wo es geht. ABER DER KUNDE MERKT ES!"

Positiv: "Erster Flug in neuer 777. tolle Unterhaltung mit neuesten Filmen."
Negativ: "Das Essen war leider nur mäßig"

Positiv: "perfekt"
Negativ: "s"

Positiv: "Das Personal war sehr nett und hat mir bei jeder Frage höflich zur Seite gestanden"
Negativ: "Leider war die Luftdüse meines Hintermannes auf mich gerichtet und er hat nicht auf mich reagiert, kann die Airline aber nichts für"

Positiv: "Das Check In und das Flugpersonal war super freundlich und hilfsbereit."
Negativ: "Es war gut, es war aber auch nur ein 1 stündiger Flug. Da erwarte ich nicht so viel."

Positiv: "I had a fast and easy check-in at Denpasar airport. In flight service by cabin crew was very good, as I normally get in the business class at Emirates. Flight left Denpasar on time and arrived in Auckland some 30 mins early, which was nice. Enjoyed a late dinner - the mie goreng ayam was particularly tasty!"
Negativ: "In the past on overnight flights Emirates I have received a pyjama set in the Business Class, which made it very comfortable to sleep. But this time this was not given, so I had to sleep in my day-wear, which was a bit uncomformtable."

Positiv: "Das Bordpersonal war sehr aufmerksam. Während des gesamten Fluges wurden für uns Getränke in den Kühlschrank gestellt. Vielen Dank auch insbesondere an Jeniffer und Lilli, die unseren Flug auf einer Polaroid-Foto festgehalten haben."
Negativ: "Der Stecker unseres inflight Entertainments hatte einen Wackelkontakt. Auf Nachfrage knnten wir unseren Platz aber problemlos wechseln, dann funktionierte alles."

Positiv: "Obviously Biz Class is a great proposition for a flight of this length and once again the experience was a good one. Staff are always friendly and very attentive."
Negativ: "We are not big eaters but when you leave at 10am then a lunch and breakfast is a bit of a stretch and even with light snack options we found ourselves hungry. Breakfast was not too flash"

Positiv: "Flug war von Anfang bis Landung super!"
Negativ: ".... Aber die Gepäckausgabe in Düsseldorf dauerte mal wieder ewig Haben fast eine Stunde am Karussell gewartet...."

Positiv: "The food was amazing. The entertainment was amazing The boarding process was very seamless Everything was done on time"
Negativ: "Honestly, nothing. I was beyond impressed."

Positiv: "Top Flug mit sehr hohem Komfort."
Negativ: "Auch hier kann ich kein schlechtes Wort verlieren."

Negativ: "Boarding: by bus at BKK on a Boeing 777, not as expected with emirates, gate was set as “G1A”, we read this as Gate 1A, but needed to run from A1 all the way to G1, got late on the bus. Food: Chicken with peppers average, no good taste Drinks: had to broken cups, one on the top (changed that), one at the bottom with a hole in it. Red wine spilled all over my trousers and pullover. Shit happens, but (a) what about the quality of the goods and (b) how does the crew handle this? Crew/Service: Generally friendly, but the guy who served the red wine had no clue how to handle this: 1. Red wine on cloth is bad to clean 2. After I complained about a possible problem with cleaning and the possibility that the stain would stay, no reaction, only sortiere and the Recommendation from him was to use soda water which was actually not at hand and took him more then 10min to bring it. 3. I requested for the supervisor. She was very friendly and took my email address to write a report on this. I am now waiting for reaction and possible refund for cleaning or more. Another drink was offered but that was all until now. So I am curious about the reaction from Emirates. Overall it seemed like Emirates has a bad standing in BKK: - Bus boarding on B777 - No clear information about gate - Bad quality of material (cups) - For Emirates under average food quality Additional remark: The following connection flight from DXB to DUS, was very good, overall quality as expected from Emirates, food and staff was very good. So the above review from BKK -> DXB might have been an exception."

Positiv: "Das Flugpersonal war ausgesprochen nett, das Essen war sehr gut"

Positiv: "The crews"
Negativ: "The wifi is bad the food is bad im in business class"

Positiv: "Es war einfach alles perfekt"

Positiv: "All of the above"
Negativ: "Nothing that i didn't like"

Positiv: "The departure and return flight time, for the price I paid, I felt like I was in more than an economy flight. The meal, the baggage quota, the entertainment. The time flew because by the time the movie had finished, we were starting to descend. I will always look for this flight with Emirates. There is no other flight in comparison, in what you get for your Buck. I believe that other Airlines, ie., Qantas, Virgin Aust, both give you a flight and service, for nearly the same fare but you only get 7kg luggage, no meal just the basic entitlement, tea/coffe/water with a biscuit or something like that and NO ENTERTAINMENT, NO COMPARISON!!!!"

Positiv: "Der Flug ist zwar verspätet gestartet, aber die Piloten haben die Verspätung fast wieder rausgeholt. Das Essen war genial und vor allem Metallbesteck in der Economy, wo es sonst nur Plastik gibt. Dazu eine gute Getränkeauswahl. Der Rotwein war sehr lecker."

Positiv: "Footrest would be good for a long haul flight."

Positiv: "It wasn’t a full flight."
Negativ: "The crew were too busy in their own world and attention during service was poor."

Positiv: "komfortabel, gute unterhaltung, problemloses boarding, angenehmer flug."
Negativ: "schwacher service"

Positiv: "Pünktlicher Start und aufmerksame Flugbegleiter besonders mit unserem 6 Monate alten Sohn sehr bemüht. Top Entertainement-Angebot."
Negativ: "Das Essen war auf dem Hinflug besser, Schade, dass es keinen separaten Krabbelbereich für Baby existiert."

Positiv: "Der service war unterdurchschnittlich. Von ham nach dxb (6 h flug) kam nach über 2 h das erste mal service. Insgesamt kam er nur 2x. ich habe bei emirates viel mehr erwartet."

Positiv: "reichliche auswahl"
Negativ: "touchscreen teilweise nicht funktioniert"

Positiv: "W"
Negativ: "Wir wurden irgendwo auf dem Flugplatz geparkt und mussten ca. 20min. mit dem Bus zu unserer Abflughalle fahren. Dort hatten wir grosse Mühe, unser Gate zu finden."

Positiv: "Hat alles hervorragend geklappt."

Negativ: "Noise of serving some people dinner in middle of night interfered with sleep. Deep dip South meant no internet for much of the flight lots of noise and inconvenience trying to fix Tvnz for (rude) lady in front"

Positiv: "Arguably the best service I've ever had on a flight"
Negativ: "Had to stop movie 20min prior to landing as I was in emergency exit row"

Positiv: "--------------------"
Negativ: "Es ist uns nicht erklärbar, wie eine solche Airline ein solch schlechte Organisation bei Unregelmäßigkeiten hat!"

Positiv: "-------------"
Negativ: "Leider wurde unser Flug nach Kuwait umgeleitet. Dadurch wurde der Anschlussflug nach BKK verpasst. Was wir dann erlebten war einfach nur katastrophal! Es hat mehr wie 12 Stunden und vielen Fehlinformationen gedauert, bis wir über unseren Weiterflug informiert wurden! Bei Problemen ist die Staff endlos überfordert"

Positiv: "Freundliches Bodenpersonal, freundliche Stewardessen die sehr zuvorkommend sind"

Positiv: "Travelled Business Class - a great experience."
Negativ: "Slow to board."

Positiv: "Really liked the long journey. Was a bit nervous given the 15 hour flight but was pleasantly surprised. Service was good as well."
Negativ: "The crew were really young and not very talkative."

Positiv: "The plane was spacious and we had really good seats , next to the toilet and wall in front of us. Super, as we were traveling with a toddler and he was able to sit on the floor in front of us and play with his toys. Food came out promptly and was tasty. Loved the goodies for the kids, little blanket and scotch pad."
Negativ: "The delay in boarding! It’s hard work when traveling with a toddler."

Positiv: "Noch nie so einen angenehmen Flug gehabt, riesig viel Platz in Economy und das Essen war hervorragend. Emirates ist von nun an meine erste Wahl."

Positiv: "Crew amazing."
Negativ: "Food variety should be increased."

Positiv: "On time"

Positiv: "Beautiful, new plane. Amazing, elegant, classy, patient crew. Lot so of nice customer service touches."
Negativ: "The food could have been a bit more exciting, but it was solid."

Positiv: "Vegetarian oriental meal was good. Movie selection was good."
Negativ: "Plane was delayed 1 hr. I was not notified on time to go make arrangements to go to the airport a little later."

Positiv: "Nice plane. Crew was great. Seat not bad for economy."
Negativ: "Only complaint was the 5 or 6 hour delay because of the weather."

Negativ: "flight delayed as usual"

Negativ: "delayed as usual"

Positiv: "Plane was okay. Nice big screen"
Negativ: "Crew was ok"

Positiv: "The crew is amazing. Particularly the FA in our section was amazing."
Negativ: "No outlet charging for smartphone. Only USB charging was available."

Negativ: "Alles. Selbst die Billig-Airlines in Asien sind weit besser."

Positiv: "Eigentlich gar nichts"
Negativ: "Ich hätte wahrscheinlich gute Chancen Cathay auf Schmerzensgeld zu verklagen wegen den engen Sitzen. Die Beinfreiheit entspricht Domestic-Flights und nicht Langstrecken-Standard. Und die Sitzbreite spottet jedem Vergleich. Der Service war lausig und das Essen miserabel."

Negativ: "I am traveling on a regular routine between Hong Kong and Delhi. The Indian Cathay ground staff is more than incompetent and this is - unfortunately - not an exception. Thanks god as soon as you boarding the carrier you feel immediately back in good, competent and safe hands."

Positiv: "Yup all gud"
Negativ: "All gud"

Positiv: "I really enjoy this airline. The flight was good with good entertainment system. I like the provided pillow and blanket and they make sure the cabin is dark and quiet for sleeping. Food is decent with generous amounts and snacks always available to go and grab."
Negativ: "I was fairly squished on this flight at 6'2" with my knees almost touching the seat in front of me. I had more space on another Cathay flight and I think I had a seat in the same class. I took off my shoes and that helped me get a little more room to spread my feet/legs out to get comfortable."

Positiv: "The food was okay which is much better than the outbound flight."
Negativ: "The seat is quite narrow but it's okay for me. However, I do think bigger people might have problems with it."

Positiv: "Food was good, service quick and efficient"
Negativ: "Inconsiderate people in front reclining seats. Meant already cramped conditions in economy were made worse!"

Positiv: "Cabot crew very nice an professional."
Negativ: "I wanted an aisle seat but I got stuck with a middle seat."

Negativ: "Delay flight and slow boarding and leaving plane."

Positiv: "Second time in less than two years and satisfied on both trips. Good work Cathay Pacific."

Positiv: "Some of the staff were very nice. the plane was not full so was able to sleep whole flight."
Negativ: "The flight was delayed 1 hour. we get on plane. then an announcement that in previous flight plane hit a bird so they needed to dissemble the plane. we got off plane at 11:26 pm. waited there. received a text announcement it would leave now at 2 am. the staff on site did not announce this information till 12:45 am. we waited and then got good news flight was going to take off. not in a logical way the plane took off all our luggage off the plane. and then could not add our luggage back on to the plane because tsa was now closed. so paperwork for getting luggage was poorly committed. not bright people. I hope my luggage arrives like they say a day later."

Positiv: "A perfect landing/touchdown into Auckland. Great pilot"
Negativ: "Passenger immediately behind said that they couldn't watch their movie properly when I wanted to recline my seat for sleeping position. Had to wait!!"

Positiv: "Ein Flug-Erlebnis, wie es sein soll: pünktliche Start und Landung, neue, saubere Maschine, freundliches und bemühtes Personal, leckeres Essen - unser erster und mit Sicherheit nicht letzter Flug mit Cathay Pacific."

Positiv: "Ein Flug-Erlebnis, wie es sein soll: pünktliche Start und Landung, neue, saubere Maschine, freundliches und bemühtes Personal, leckeres Essen - unser erster und mit Sicherheit nicht letzter Flug mit Cathay Pacific."

Positiv: "Essen, Filme"

Positiv: "Filme, Essen"
Negativ: "Altes, etwas heruntergekommenes Flugzeug, schlechte Sitze (zu klein, unbequem), wenig Beinfreiheit (bin 1.85m) in der Economy Class, super hässliches Trinkwasser (offen im Becher)."

Positiv: "Neueres Flugzeug, gute Beinfreiheit"
Negativ: "Etwas kleine Sitze"

Negativ: "The stopover in Hong Kong was longer than I would have liked."

Negativ: "Original itinerary was not followed. Flight from manila to hongkong was late. We arrived hongkong and was informed that our flight has been rebooked even though we can see that the plane was still there and staffs are still at the gate. We were transferred to a layover flight from HongKong to Aussie then Aussie to Auckland instead of going straight. Seats was set far apart with no competitions at all. Sorry is not enough for this big hassle."

Negativ: "Original itinerary was not followed. Plane from manila to hongkong left late and was transferred to a different flight for hongkong to Auckland .Seats not even together. Was put on 2 lay overs instead of just 1 (hongkong to Aussie then Aussie to Auckland. With no compensation at all. Sorry is not enough."

Negativ: "Indian vegetarian meal was not great"

Positiv: "All went to schedule and flight attendants very good"

Positiv: "Entertainment"

Positiv: "Siehe ersten Flug"
Negativ: "Siehe ersten Flug"

Positiv: "Boarding crew were very helpful with the wheel chair requirement for my friend who was traveling with me."
Negativ: "Crew was passive aggressive. The last thing I want is taking their aggression on me. For simple things such as asking for water and what not. She was like that with other passengers too. The baggage went missing. And I also puked right at the baggage claim for the food I ate in the flight. Over all I had bad experience. Food was bad too."

Negativ: "Delayed flight after waiting for hours in Hongkong. The male flight attendant was inefficient. Did not check on passenger’s concern even after it was brought to his attention. Simple request for water took forever to arrive. Did not like meal so requested a cup of noodle instead but the noodle never arrived. It is stated in their menu that snacks like cup of noodle is available through out the flight but only when you stand up and get it from them. Very poor service. I will never fly Cathay Pacific again. That will be the first and the last."

Negativ: "The toilets are small. Sinks clogged and do not drain properly. Toilet seat covers are sticky and stained."

Negativ: "old plane"

Positiv: "The crew is excellent. Travelling with baby and they take care of us attentively"
Negativ: "Delayed 30min in the end."

Positiv: "Der Flug war pünktlich, das Essen lecker und daß Bordprogramm super. Das Personal war auch sehr freundlich."

Positiv: "The stewardesses were super helpful, quick to respond and the pilot even gave regular updates."
Negativ: "Bumpy flight and the crew didn't really come around to check on what the passengers needed aka water etc."

Positiv: "Aufmerksames Personal und pünktlicher Flug, Essen war schmackhaft , gutes Unterhaltungsprogramm, angenehmer Sitzabstand und -breite in normaler Economy"

Positiv: "Crew were pleasant and courteous throughout. Food was not bad, but not excellent either, just airline food."
Negativ: "Boarding was somewhat chaotic, with people queuing up early and no assigned groups. Seems to be the norm for Cathay unfortunately."

Positiv: "Overall was great, smooth flight and great service."
Negativ: "Seating in coach was really tight and during my trip in Hong Kong, I had to be hospitalized"

Negativ: "Row seat is tight"

Positiv: "Perso al war nett auch wenn Upgrade niht möglich war"
Negativ: "Essen War sehr lecker"

Positiv: "My experience with Cathay has been great the last 3 years always a smooth flight to La and to Hong Kong...Great service"
Negativ: "The only thing I did not like is my experience with vayama thru kayak I had an issue with changing flight times and delayed confirmation upon booking"

Positiv: "Crew were very helpful, food was great the economy seats were comfortable even for a 15 hours floggt"
Negativ: "None"

Positiv: "- Crew friendly and helpful"
Negativ: "- very uncomfortable flight - seated with someone who whined and complained the whole way - could not sleep as the person behind me snored loudly the whole night - Was sitting in the isle seat and kept getting hit in the arm every time the trolley went by"

Positiv: "crew great, food very good"
Negativ: "flight also late taking off"

Positiv: "Nice crew. Economy seats ok."
Negativ: "Really bad food. Ran out of noodles for breakfast and had the worst 'eggs""