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Positiv: "Sehr attraktive und freundliche Crew. Ist nicht ohne Grund die weltbeste Airline. Würde am liebsten nur noch mit denen fliegen."
Negativ: "Nichts, schneller fliegen können die leider auch nicht."

Positiv: "SQ always has the best looking flight attendants"

Positiv: "Es war alles zur vollen Zufriedenheit"

Positiv: "Service, Verpflegung, Sitze"
Negativ: "Das Entertainmentangebot könnte mehr Deutschsprachige Filme beinhalten"

Positiv: "I like the crew members"
Negativ: "Entertainment selection and food could be better"

Positiv: "The crew members were really nice and accommodating."
Negativ: "Need more entertainment selections."

Positiv: "Nothing special."
Negativ: "Meal was disappointing. Beef was overcook and hard. Service quality is just okay."

Positiv: "Amazing crew. On-stop flight. All premium economy for reasonable price."
Negativ: "Silk air"

Positiv: "Flight attendants were very friendly, professional and helpful"

Positiv: "I can say all the crew was amazing"
Negativ: "They are doing excelent job."

Positiv: "Sehr nette Crew, kam immer wieder vorbei (Eco) und bot Getränke, Früchte und Chips oder mini Sandwiches an! Top!"
Negativ: "ich hatte nichts zu bemängeln einfach nur Top!"

Positiv: "okayish"
Negativ: "Delay could be complimented by faster speed"

Positiv: "Seats with entertainment"

Positiv: "The crew was amazing. The seat were uncomfortable"

Positiv: "Okay in general, nothing impressive"
Negativ: "Food certainly need improvement, lacking in attention to ensure food quality. Crews need proper training in customer service."

Positiv: "Handset to control screen didn’t work. Airline reimbursed me with $75 voucher for inflight duty-free shop."

Positiv: "The crew werr very helpful and patient and so many languages they knew. Impressive they need a raise"
Negativ: "The seats were uncomfortable I slept 30 min at a time on my 14hr flight. The food is nice but a bit bland the first time its amazing but after more than 2 planes mix it up plz"

Negativ: "Singapore airlines use their antique aged flights for services to chc.unconfortable and a poor in-flight entertainment system"

Positiv: "Great service and attentiveness with great food and entertainment, including a nice big comfortable seat!"

Positiv: "Perfect!!!"

Positiv: "Crew was very friendly and responsive to my needs. They met it with a smile."

Positiv: "- sehr bemühte und aufmerksame Crew, auch in der Economy - hervorragender Sitzabstand in der Eco - Flugzeug von SQ wie üblich nicht überbucht, daher einige freie Sitze - 2x warmes Essen in der Eco - fortlaufend aktives Getränkeangebot"
Negativ: "- auch auf diesem Flug schreiendes Baby, dass den Nachtflug fast zur Hölle macht - selbst in der Business-Class konnten die Passagiere nur dann Schlaf finden, wenn sie die active noise canceling Kopfhörer aufsetzen (wer damit schlafen kann)"

Positiv: "Great service and very very comfy"

Positiv: "I reallyiked th service from the crew"
Negativ: "I didn’t like the silk air mainly on my itinerary. It was an old flight with cloth on the back of the flights a bit torn. No entertainment in flight for silk air. That was a bad flight."

Positiv: "Entertainment"
Negativ: "Way too cold"

Positiv: "The economy section of the upper deck of the A380 is great!"

Negativ: "Essen könnte besser sein"

Negativ: "Essen könnte besser sein"

Positiv: "Spacious seats. Lovely food. Wonderful crew. Smooth flight."
Negativ: "Interior felt dated given all the awards the SQ has received for its planes and service, but everything was functional. Overlooking the interior, flight was superb. Very happy."

Positiv: "Arrived"
Negativ: "Boarding a mess, 30% boarded as "business". Food terrible. Entertainment system doesn't work on a lot of seats as plane is very old. Cabin crew not able to handle the passengers, delayed in every aspect and forget to serve passengers. Shitty flight and service."

Positiv: "Der Flug ist 4 Stunden später gestartet."
Negativ: "Wir haben dafür etwas zu Essen bekommen."

Positiv: "A380 ist ein tolles Flugzeug"

Positiv: "Singapore airline crew is always top notch in terms of service and attentiveness. It's a direct flight from Singapore to Canberra! Beats the layover in Sydney or Melbourne."
Negativ: "Business class seats were uncomfortable compared to other business class. They're not lay flat seats, and I can't get the seat even close to flat because my feet jam in to the bottom of the seat in front of me. The food wasn't great, some of the meal which was supposed to be served hot was still cold."

Positiv: "I am disabled traveling with my 96-year-old father. the Singapore Air crew helped us beyond all expectations on our 3 flights: JFK-FRA, FRA-SIN & SIN-DEN. most especially in Germany!"
Negativ: "I need to upgrade our return flight SIN-LHR & can’t figure out how. also would like to modify trip, but it’s so difficult. deLancey Whitmer 1 (203) 838-6808"

Negativ: "Seats in economic class are not too contraint in space, food was good and entertainment system quite nice with large si play screen and large movie selection"

Positiv: "Loved the hot towel service"
Negativ: "Entertainment could be better, however there were a few new and Oscar nominated movies available. Personal air conditioning would be great, I was too hot the entire flight"

Positiv: "Not much"
Negativ: "Not as good as they were once"

Negativ: "Essen könnte besser sein"

Positiv: "Gutes Team"
Negativ: "Essen"

Positiv: "Excellent crew services"
Negativ: "Entertainment system is rather tired for today’s standard for first tier airlines, in particular the headphone jacks which may not work from wear & tear. It’s a hit & miss whether the sound works or not. Obviously mine didn’t on one side this time. Very frustrating if you are on a long flight and there’s nothing you can do if the flight is full."

Negativ: "Die Besatzung war schlecht gelaunt und hat bei Gentränkebestellung dies mehrmalls vergessen."

Positiv: "Service, food, in-flight entertainment"
Negativ: "What happened to amenity bags in Business class? Slippers and socks were at the seat and toothbrush kits were in the bathrooms and we're always re-filled."

Positiv: "Service, friendliness of stewards and stewardesses, great menus, they go the extra mile to make you happy--- no request was a burden for them. We were in Business Class and it was full- but Service and professionalism was top-notch!"
Negativ: "Only one small issue--- why were bottles of water not already handed out and placed in the drink holders before boarding in Business. Many of us had to ask for it and they were readily given out but you had to ask or you didn't get one."

Positiv: "Service was nice."
Negativ: "Comparing to recent businesses class flight on Emirates; Singapore airlines seat does not recline to flat bed. Boarded flight st 11pm and arrived at Singapore at 7am. Toiletries like tooth brush and paste, razor etc. were not provided. Emirates provides, so we did not pack in-flight."

Positiv: "The staff was very responsive and the food was great. Ground staff in SIngapore helped me to modify the tickets due to us missing our connection to Phuket. Very helpful. Irene at the transfer desk was an excellent manager. The wheel chair staff was excellent all through."
Negativ: "It would be great it the seats were leather so that plane would feel more cleaner."

Positiv: "Crew, cabin and food."
Negativ: "Lack of entertainment console at each seat"

Positiv: "Singapore Airlines hat mich ohne Probleme nach New York geflogen und ich wurde nicht bedroht, verwirrt und verarscht und blöd angemacht!!!"

Positiv: "The crew was really great, so friendly and accommodating. I wasn't able to order a vegetarian meal ahead of time, but they still gave me one on board when I asked. There was an amazing selection of movies and they refilled my drinks without even asking. I would recommend this airline to anyone traveling to Asia."

Positiv: "Food, movies, support, were all wonderful."

Negativ: "Food from New York to doha was average. Doha to Karachi excellent. Over all it was excellent experience. People on the ground at doha airport was exceptional. Very courteous and ready to go serve. This is what I call real service."

Negativ: "Qatar airport duplicTe security check"

Negativ: "Qatar Airways... Never to expect more"

Positiv: "Die Crew war sehr nett und zuvorkommend."
Negativ: "Die Maschine war schon etwas alt."

Positiv: "Entertainment was good. Crew were fine."
Negativ: "Food was terrible."

Positiv: "The crew was amazing. I upgraded to business class and am so happy I did for the 16 hour flight."

Positiv: "Q Suite business seats are the best with excellent service & delicious variety of meals."
Negativ: "Nothing. Every thing was great!"

Positiv: "Great service with very friendly crew who pamper you all through the flight. Delicious food served at the time you like. Also, the Q Suite design is very comfortable, private & flexible."
Negativ: "Flight was delayed 18 minutes & disembarking was not direct but via bus."

Positiv: "Excellent service. Very comfortable business class seat. Arrived early"
Negativ: "Boarding & disembarking was via bus & stairs."

Positiv: "The crew in the plane was very supportive and assisted us with the baby and have provided all possible comfort"
Negativ: "we have booked a wheelchair to carry old grandmother with permanent injured hand and the baby to the plane, and we have confirmed availability of the same by calling QA office in Qatar. However QA did not provide a wheelchair during check-in at Paris Charles de Gaulle for whatever unjustified reason"

Negativ: "I wish to have little more room on seat for long flight."

Positiv: "The crew and accommodations"
Negativ: "Availability of vegan meals"

Positiv: "Everything"
Negativ: "Nothing"

Positiv: "1. All flights were on time. 2. The aircrafts were clean and tidy. 3. The choice of entertainment was plentiful. 4. Possibility to connect to internet provided on outbound leg, not on inbound."
Negativ: "1. The boarding process, in general, could be improved. 2. The "official" transit time was one hour, but passengers were made to wait while the business class disembarked, reducing actual transit time to 30 mins. Considering distance to departing gate, and security checks, this was stressful."

Positiv: "War alles sehr gut!"
Negativ: "Nichts"

Positiv: "Crew was friendly and seating arrangement was great traveling with 2 small children. Food was great and very tasty."
Negativ: "more leg room and headphones that worked."

Positiv: "Helpful,courteous and efficient"
Negativ: "Wifi was hard to connect"

Positiv: "Nice new plane Very friendly staff Acceptable entertainment system best is that you can skip the annoying advertisements"
Negativ: "Not enough personnel to serve food and drinks, way too slow Would work faster with two crew members per trolley. Run out of food until it was my turn... Seats are stiff and can be more comfortable like Qatar as in other Planes Choice of alcoholic drinks are limited, but this seems to be an issue with Qatar It seems Qatar likes to fill up middle seats instead of using the free aisle and or window seats"

Positiv: "Just as I thought it could not get any better The service was perfect. The privacy was superb and the comfort allowed me to sleep for a good while."
Negativ: "Nothing to dislike."

Positiv: "Great service onboard!!"
Negativ: "Checkin at Zurich!!!Waited two hours in line to weigh in... Staff was friendly but not enough staff"

Negativ: "3,5h verspätet"

Positiv: "Super Service Super Personal Pünktlich Essen war gut Tolle Filme"

Positiv: "Super Service Super Personal Pünktlich Essen war gut Tolle Filme"

Positiv: "Super Service Super Personal Pünktlich Essen war gut Tolle Filme"

Positiv: "Super Service Super Personal Pünktlich Essen war gut Tolle Filme"

Positiv: "Thank you for a very good flight experience both from Philadelphia to Doha and Doha to Johannesburg."
Negativ: "The breakfast options could have been better, but I was fed and happy, and the flight attendant was kind enough to bring me green tea when it wasn’t readily available on the cart."

Negativ: "On time. Reasonably good. Satisfied with everything."

Negativ: "Was war denn hier los? -Beim Boarding mindesten 35°C im Flugzeug - nach 1 Std. Flug nur noch 15°C! -nicht ann alle Kinder wurde etwas zu spielen ausgeteilt. -Kinder bekamen nicht zu erst das Essen - trotz, dass das Flugzeug nicht voll besetzt war, ware nicht alle angebotenen Speisen vorrätig"

Positiv: "all are nice"
Negativ: "nothing but avoid bread"

Positiv: "1: Flugpersonal wieder sehr gut. 2: Kleines Frühstück wurde zur Verfügung gestellt wegen verpassten Flug. 3: Wurden automatisch in den nächsten verfügbaren Flug gebucht."
Negativ: "1: Nach Boarding wurde der Bus voll geladen mit Menschen fuhr aber nicht sofort zum Flieger. Wir mussten ca 20 Minuten im vollgesteckten Bus warten bis wir aussteigen konnten. 2: Flug hatte wieder spätere Abflugzeit von 30 min. 3: Meiner Meinung nach könnte bei einem verpassten Flug eventuell ein Upgrade in die Business Class erfolgen, wenn man schon Stunden am Flughafen warten muss und viel später als geplant zuhause ankommt."

Positiv: "1: Flugpersonal sehr gut und bei der Situation hilfsbereit. 2: Gekühlte Getränke wurden serviert."
Negativ: "1: Flug wurde mindestens 6 mal zeitlich verschoben. 2: Wir mussten 1 1/2 Stunden in einem ungekühlten Flugzeug auf den Abflug warten bei 30 Grad Außentemperatur. 3: Uns wurde VERSPROCHEN wir erreichen unseren Anschlussflug - haben wir nicht. 4: Gäste wurden nicht aufgeklärt warum die eine Verspätung von fast 4h zustande kommt."

Positiv: "I flew Qatar from Doha to NYC and the meal quality and options were excellent. I also enjoyed the amount of new Hollywood movie releases and music options."

Positiv: "Bester Service den ich je erlebt habe"

Positiv: "Bester Service den ich je erlebt habe"

Positiv: "Everything very smooth. Staff delightful and always helpful!"

Positiv: "The flight went well, from boarding to landing."
Negativ: "We were informed at origination that we would be put up in a hotel in Doha. Online and also at check in desk. When we arrived in Doha we were directed to a desk for hotel booking. After waiting inline 45 minutes we were told we don't get a hotel with reduced economy fare."

Positiv: "Checkin crew was rude and was not at all respectful"
Negativ: "Checkin crew was rude and was not at all respectful"

Negativ: "Boarding at JFK very disorganized. Poor system. No vetting of wheel chair users many fakers."

Positiv: "The seats were very comfortable and there was more room for our legs than most airline provide. The entire staff as well as the pilot certainly know what the term “service” means!"

Positiv: "350 von München nach Doha traumhaft. Personal auf beiden Flügen sehr gut."
Negativ: "777 von Doha nach BKK leider etwas alt."

Positiv: "Great flight with good food and crew."

Negativ: "Service is great and the plane flew so smooth"

Positiv: "Gutes Essen, große Auswahl beim Entertainment"
Negativ: "Entertainment Display hatte schlechte Qualität, leider seltene Getränkeangebote bei einem 12h Flug! nicht ganz so gute Beinfreiheit!"

Positiv: "Sehr nettes Personal, sehr gutes Essen! Super Entertainment! Angenehme Beinfreiheit! Immer wieder Getränke angeboten bekommen!"
Negativ: "Leider ca. 1h später gestartet, wegen technischer Probleme... aber besser am Noden gelöst, als in der Luft aufgefallen!"

Positiv: "I would definitely travel again with quatar. Amazing trip long hours but they sure take care of the passenger. Love how they took care of my child"

Positiv: "Great service. Great food. Solid entertainment."
Negativ: "But the onboarding was a bit disorganized. The zone method was confusing to non native speakers so everyone was confused. It then become chaotic. Also the 320 product was too different than the 350 flight"

Positiv: "Complimentary upgrade to business class."

Positiv: "Alles war hervorragend -sauber, Personal sehr professionell und Flug war pünktlich gestartet und gelandet."

Positiv: "Habe ein Upgrade zur Business Class bekommen! War genial! und sehr Freundlich!"

Positiv: "I liked the open space not fully booked flight. Nice leg room and lots of choices of shows to watch"
Negativ: "Not quite enough space if I were sitting alone. Men pee on toilet seats"

Negativ: "Bei fast 7 Stunden Flug 1x Getränkrunde zum Abflug und 1 x zum Frühstück Morgens. Dazwischen habe ich kein Personal gesehen... dafür auf dem Monitor ständig „drink plenty of water during flight“"

Positiv: "Great seats, great crew."
Negativ: "Was not anything too exciting on Entertainment with regards to movies, but personal choice really."

Negativ: "On-Line Check in bietet keine ordentliche Auswahl an verfügbaren Sitzplätzen. Nach online Buchung stellt Emirates keine Platzwahl zur Verfügung. (Hohe Zusatzkosten)"

Negativ: "Gepäckausgabe in München. Langsam wie immer"

Negativ: "Gepäckausgabe in München. Langsam wie immer."

Positiv: "Great crew. Very polite."
Negativ: "Overcrowded plane. Uncomfortable seats. No room to move around."

Positiv: "Nice crew."
Negativ: "Horrible seats. Very uncomfortable. No room to move around. Overcrowded plane."

Negativ: "Zugewiesenen Plätze wurden ohne Info einfach geändert trotz zwei Kleinkindern Bordpersonal überwiegend unfreundlich Verpflegung lies zu wünschen übrig"

Positiv: "Food was great."
Negativ: "Seating was very cramped. I paid $900 for my flight, and the seats were so on top of one another you could barely breath without touching another human. Just because other airlines do it ... doesn’t mean Emirates should."

Positiv: "The crew was responsive"
Negativ: "The live news"

Positiv: "Sitzabstand. Moderne Maschine"
Negativ: "Essen schmeckte nicht Boarding"

Positiv: "Alles nur pefekt."
Negativ: "Nichts alles super"

Positiv: "Alles"
Negativ: "Nichts alles super"

Positiv: "I really appreciated the upgrade"

Negativ: "Inkompetenter Stewart"

Positiv: "Sehr freundliches Personal und sehr Service orientiert."
Negativ: "Cursor des Bildschirms war sehr ungenau. 5 Minuten bis der richtige Film gewählt werden konnte. Software am Bildschirm sehr langsam. Das gewünschte Beef war für viele Gäste aus."

Negativ: "- Mitte Flug Service Knopf gedrückt. Licht war bis Ende des Fluges an. Niemand kam - starke Zugluft"

Positiv: "Personal ist bemüht die alten Emirates werte zu erhalten. Sehr nett und freundlich."
Negativ: "Keine warmen Tücher mehr. Nur noch selten Getränke Service Essen schlechter als vorher. Keine kleine Flasche Wein mehr. Nur noch Plastik Becher. Man spart wo es geht. ABER DER KUNDE MERKT ES!"

Positiv: "Erster Flug in neuer 777. tolle Unterhaltung mit neuesten Filmen."
Negativ: "Das Essen war leider nur mäßig"

Positiv: "perfekt"
Negativ: "s"

Positiv: "Business class service is good"
Negativ: "Economy service sucked . No attendants even after pressing buzzer 5 times in an hour . Had to go get the service on own . Few hostess were unfriendly. Most of the times the nonveg meals were over . This is not the first time . Every time they complain things in Menu are over . I am stuck to fly this airlines for mileage"

Positiv: "Das Personal war sehr nett und hat mir bei jeder Frage höflich zur Seite gestanden"
Negativ: "Leider war die Luftdüse meines Hintermannes auf mich gerichtet und er hat nicht auf mich reagiert, kann die Airline aber nichts für"

Positiv: "Das Check In und das Flugpersonal war super freundlich und hilfsbereit."
Negativ: "Es war gut, es war aber auch nur ein 1 stündiger Flug. Da erwarte ich nicht so viel."

Positiv: "They did an upgrade to make it business class! It was a very nice surprise! Such great Emirates Airlines! The BEST as always!"

Positiv: "Das Bordpersonal war sehr aufmerksam. Während des gesamten Fluges wurden für uns Getränke in den Kühlschrank gestellt. Vielen Dank auch insbesondere an Jeniffer und Lilli, die unseren Flug auf einer Polaroid-Foto festgehalten haben."
Negativ: "Der Stecker unseres inflight Entertainments hatte einen Wackelkontakt. Auf Nachfrage knnten wir unseren Platz aber problemlos wechseln, dann funktionierte alles."

Positiv: "Flug war von Anfang bis Landung super!"
Negativ: ".... Aber die Gepäckausgabe in Düsseldorf dauerte mal wieder ewig Haben fast eine Stunde am Karussell gewartet...."

Positiv: "Top Flug mit sehr hohem Komfort."
Negativ: "Auch hier kann ich kein schlechtes Wort verlieren."

Negativ: "Boarding: by bus at BKK on a Boeing 777, not as expected with emirates, gate was set as “G1A”, we read this as Gate 1A, but needed to run from A1 all the way to G1, got late on the bus. Food: Chicken with peppers average, no good taste Drinks: had to broken cups, one on the top (changed that), one at the bottom with a hole in it. Red wine spilled all over my trousers and pullover. Shit happens, but (a) what about the quality of the goods and (b) how does the crew handle this? Crew/Service: Generally friendly, but the guy who served the red wine had no clue how to handle this: 1. Red wine on cloth is bad to clean 2. After I complained about a possible problem with cleaning and the possibility that the stain would stay, no reaction, only sortiere and the Recommendation from him was to use soda water which was actually not at hand and took him more then 10min to bring it. 3. I requested for the supervisor. She was very friendly and took my email address to write a report on this. I am now waiting for reaction and possible refund for cleaning or more. Another drink was offered but that was all until now. So I am curious about the reaction from Emirates. Overall it seemed like Emirates has a bad standing in BKK: - Bus boarding on B777 - No clear information about gate - Bad quality of material (cups) - For Emirates under average food quality Additional remark: The following connection flight from DXB to DUS, was very good, overall quality as expected from Emirates, food and staff was very good. So the above review from BKK -> DXB might have been an exception."

Positiv: "Das Flugpersonal war ausgesprochen nett, das Essen war sehr gut"

Positiv: "The crews"
Negativ: "The wifi is bad the food is bad im in business class"

Positiv: "Es war einfach alles perfekt"

Positiv: "Everything during the flight was lovely"
Negativ: "But what I really didn’t like was the service they provided at the checking desk in LAX, the staff was a kind of unfriendly. In my opinion they should provide an excellent customer service, but everything I noticed there was unsatisfactory, I love to fly with Emirates but such things will make everyone disappointed."

Positiv: "Der Flug ist zwar verspätet gestartet, aber die Piloten haben die Verspätung fast wieder rausgeholt. Das Essen war genial und vor allem Metallbesteck in der Economy, wo es sonst nur Plastik gibt. Dazu eine gute Getränkeauswahl. Der Rotwein war sehr lecker."

Positiv: "komfortabel, gute unterhaltung, problemloses boarding, angenehmer flug."
Negativ: "schwacher service"

Positiv: "Pünktlicher Start und aufmerksame Flugbegleiter besonders mit unserem 6 Monate alten Sohn sehr bemüht. Top Entertainement-Angebot."
Negativ: "Das Essen war auf dem Hinflug besser, Schade, dass es keinen separaten Krabbelbereich für Baby existiert."

Positiv: "Der service war unterdurchschnittlich. Von ham nach dxb (6 h flug) kam nach über 2 h das erste mal service. Insgesamt kam er nur 2x. ich habe bei emirates viel mehr erwartet."

Positiv: "reichliche auswahl"
Negativ: "touchscreen teilweise nicht funktioniert"

Positiv: "Love the outfits the flight attendants wear Love the attention they give to all ...and basically everything else was above GOOD"
Negativ: "The only thing I didn't like was a crabby lady sitting behind me on my way to Dubai the end of October who objected to me reclining my seat ..meanwhile, she had hers reclined! But I didn't consider it important enough to complain."

Positiv: "W"
Negativ: "Wir wurden irgendwo auf dem Flugplatz geparkt und mussten ca. 20min. mit dem Bus zu unserer Abflughalle fahren. Dort hatten wir grosse Mühe, unser Gate zu finden."

Positiv: "Hat alles hervorragend geklappt."

Positiv: "I love everything and I will flight with them again . A very positive experience."

Positiv: "--------------------"
Negativ: "Es ist uns nicht erklärbar, wie eine solche Airline ein solch schlechte Organisation bei Unregelmäßigkeiten hat!"

Positiv: "-------------"
Negativ: "Leider wurde unser Flug nach Kuwait umgeleitet. Dadurch wurde der Anschlussflug nach BKK verpasst. Was wir dann erlebten war einfach nur katastrophal! Es hat mehr wie 12 Stunden und vielen Fehlinformationen gedauert, bis wir über unseren Weiterflug informiert wurden! Bei Problemen ist die Staff endlos überfordert"

Positiv: "Freundliches Bodenpersonal, freundliche Stewardessen die sehr zuvorkommend sind"

Positiv: "Really liked the long journey. Was a bit nervous given the 15 hour flight but was pleasantly surprised. Service was good as well."
Negativ: "The crew were really young and not very talkative."

Positiv: "Noch nie so einen angenehmen Flug gehabt, riesig viel Platz in Economy und das Essen war hervorragend. Emirates ist von nun an meine erste Wahl."

Positiv: "Food, entertainment and timely flights"
Negativ: "Very poor planning/organizing , as we starved after boarding the a plane because of the bad time management of the food service We also boarded very late in Abu Dhabi"

Positiv: "Good facilities, food and entertaniment. Seat comfort not so good."

Positiv: "The service, food and boarding were all excellent. It brought back the joy of flying like what used to know in the 80s."
Negativ: "None"

Positiv: "The ways cabin Crew treated customers very well and politely . I feel comfortable."
Negativ: "Because you guys treated customers well so they did something over. I flight from Genève airport to Hanoi but i transfer in Dubai. Next to me is a 3 girls. They are keep talking around three hours it’s doesn’t problem if a cabin Crew didn’t give them many bottles of wine. They are drinking for three hours with 9 bottles for 3 girls. They are talked so loudly,drunk and the smell very bad.you know i couldn’t sleep but When They are asking for more wine and the cabin crew also give it for them, i cant belived it!!!. And another guy he want to enjoy with them and asked me to change a sit, i want to sleep and i though it will be better for me. But its not. They are talked more louder. And the problem is when they are getting drunk, the guy back to his sit and take something in his cabin, because he can not control his actions so some stuff from his bag drop down over my head also my body. I was mad but how should i do? Point at his face and tell something bad? Oh i can not. canbin crew just comes and say sorry with me. That is a bad flight that i ever had. You treat customers well but you should have a limit. Im so disappointed about my flight of that day. Thank you"

Positiv: "Seats were very comfortable and so were the entertainment options"
Negativ: "The food was really sub-par in terms of quality. Also the it took over an hour for bags to come through which if we are flying business is a little sub-par"

Positiv: "I like the option to upgrade for a paid seat. Having the window sit with the middle seat available provides extra space."
Negativ: "Categorizing travellers together."

Positiv: "Crew was friendly , Seats were fine ."
Negativ: "They only had one choice of pork roll , Which was not. Good , As I m a Muslim , I couldn't eat on the flight . More food. Options"

Positiv: "Crew amazing."
Negativ: "Food variety should be increased."

Negativ: "One of the lady flight attendant in the economy class seemed to be not in a good mood and was quite rude."

Positiv: "Good movie selection, good meals and great crew"
Negativ: "Next time I will book early to get the business class"

Positiv: "Nice flight attendants."
Negativ: "The flight was scheduled to leave at 9:50pm and it didn't take off until midnight. The many delays appeared poorly handled and communicated, and I spent an hour on the runway before takeoff."

Positiv: "Beautiful, new plane. Amazing, elegant, classy, patient crew. Lot so of nice customer service touches."
Negativ: "The food could have been a bit more exciting, but it was solid."

Positiv: "Crew and the food"
Negativ: "Seating was tight for me a big guy"

Positiv: "Could not take flight and could not get refunded"
Negativ: "Refund money"

Negativ: "The flight was three hours late."

Positiv: "crew amazing"

Negativ: "Alles. Selbst die Billig-Airlines in Asien sind weit besser."

Positiv: "Eigentlich gar nichts"
Negativ: "Ich hätte wahrscheinlich gute Chancen Cathay auf Schmerzensgeld zu verklagen wegen den engen Sitzen. Die Beinfreiheit entspricht Domestic-Flights und nicht Langstrecken-Standard. Und die Sitzbreite spottet jedem Vergleich. Der Service war lausig und das Essen miserabel."

Negativ: "I am traveling on a regular routine between Hong Kong and Delhi. The Indian Cathay ground staff is more than incompetent and this is - unfortunately - not an exception. Thanks god as soon as you boarding the carrier you feel immediately back in good, competent and safe hands."

Positiv: "I am so blessed for their upgrade to primum economy, that was incredible experience for me and my two sisters. Thanks"
Negativ: "My earphones was broken, a little bed for me. Entertainment without sport news."

Positiv: "The crew was wonderful. Very polite and professional. The movie selection was the best I had ever had.......great job there!"
Negativ: "I am 6-4, so I always struggle with comfort. My legs cramp and my back aches. The meals look good and I even try them sometimes, but me and airline food seldom work out."

Positiv: "Efficiency and on time takeoffs."
Negativ: "FILTHY bathrooms, sinks wouldn’t drain, floors weren’t kept mopped. Truly disgusting."

Positiv: "Again the food was excellent"
Negativ: "Not enough operational toilets"

Positiv: "Second time in less than two years and satisfied on both trips. Good work Cathay Pacific."

Positiv: "Very professional"

Positiv: "Ein Flug-Erlebnis, wie es sein soll: pünktliche Start und Landung, neue, saubere Maschine, freundliches und bemühtes Personal, leckeres Essen - unser erster und mit Sicherheit nicht letzter Flug mit Cathay Pacific."

Positiv: "Ein Flug-Erlebnis, wie es sein soll: pünktliche Start und Landung, neue, saubere Maschine, freundliches und bemühtes Personal, leckeres Essen - unser erster und mit Sicherheit nicht letzter Flug mit Cathay Pacific."

Positiv: "Essen, Filme"

Positiv: "Filme, Essen"
Negativ: "Altes, etwas heruntergekommenes Flugzeug, schlechte Sitze (zu klein, unbequem), wenig Beinfreiheit (bin 1.85m) in der Economy Class, super hässliches Trinkwasser (offen im Becher)."

Positiv: "Neueres Flugzeug, gute Beinfreiheit"
Negativ: "Etwas kleine Sitze"

Negativ: "Delayed departure"

Positiv: "Not much, quick though"
Negativ: "Plane is old, seats are terrible, hard awkward, strange seatbelt clunk of foam plastic, food was horrible, never saw the crew, it was hot, needed water has to go track it down, it was an overnight flight so not all the crews fault"

Negativ: "The wheel chair assistance came very late. This aspect can be improved further. It can be more efficient. Although wheel chair assistance is asked, the electric car to move people can also help to compensate for the wait times."

Positiv: "Siehe ersten Flug"
Negativ: "Siehe ersten Flug"

Positiv: "All"
Negativ: "All"

Positiv: "The Stewardesses were polite"
Negativ: "N/A"

Positiv: "We arrived late again."

Positiv: "I flew from NY to Phuket via Cathay Pacific which is a 22 hr flight! The crew was pleasant and friendly and took excellent care of my family and I. I would fly with them again anytime."
Negativ: "My only complaint, if I have to make any suggestions would be more leg room."

Positiv: "The crew on Cathay Pacific is really a cut above. they seem to have a genuine wish to see to the comfort of the passengers. It is also a pleasure to have so many choices for entertainment."
Negativ: "The boarding from NY to Hong Kong was really well organized, with people in the back of the plane getting on first so that it was easy for everyone to get right in. This did not happen on the return flight from Hong Kong. Further, at one point we were rousted from the waiting room and made to go through a second inspection, having are bags searched again, and having random people go through especially invasive searches. Very unpleasant and unnerving as we were given no reason for this."

Positiv: "Der Flug war pünktlich, das Essen lecker und daß Bordprogramm super. Das Personal war auch sehr freundlich."

Positiv: "Aufmerksames Personal und pünktlicher Flug, Essen war schmackhaft , gutes Unterhaltungsprogramm, angenehmer Sitzabstand und -breite in normaler Economy"

Positiv: "I did get an upgrade and saw a pleasant movie"
Negativ: "There were no immigration forms on board. When I asked for one, the hostess said there had been an announcent Mayybe there was one in mandarin but certainly not in english. A senior hostess cam later to apologize zaying the reason was that there were new forns since 1 Dec when leaving the plane, everyone was given old forms! All very unptofessional..."

Positiv: "Comfortable seats - good entertainment"
Negativ: "4-5 minutes of commercials before being able to watch the movie on the plane."

Positiv: "Seat unconfortable no legroom ."

Positiv: "Perso al war nett auch wenn Upgrade niht möglich war"
Negativ: "Essen War sehr lecker"

Positiv: "watching movies and tv is excellent. Crew provides excellent service. The most comfortable seats."
Negativ: "bathrooms were dirty"

Positiv: "The economy seats where comfortable even with a15 hours flight , food was great and warm.Crew were very helpful"
Negativ: "None"

Positiv: "Customer service and food was great"
Negativ: "Planes are old do not have larger entertainment screens and don't have wi fi"

Positiv: "Crew was great, entertainment was diverse, blankets were comfortable, and food was good. I think I'll make Cathay Pacific my airline for East Asia US travel."
Negativ: "The number of ads before in flight entertainment could start (i.e. movie), but that's a trade off I'm guessing, so not a big concern."

Positiv: "We really appreciated the nice customer service we received from the check in desk!! We were able to upgrade and get our seats together- thank you! Also Cathay Pacific gave us our boarding passes straight through to our final destination which made it possible for us to narrowly make our flight once we were in Chicago. Very grateful for this."
Negativ: "Our airplane had technical problems and our flight left 2 hours late, which made it very tight to make our connection in Chicago. This was very hard. We just wish that the delay hadn't been so long."

Positiv: "The flight attendance were polite and helpful. They are very generous in pouring the red wine for the passengers. Food/beverages are fine as compared with other cross Atlantic airlines. The captain was very pleasant during his in-flight announcements; complete and thorough. The bathrooms were quite clean."

Positiv: "freundlichkeit"
Negativ: "unpünktlichkeit"

Positiv: "freundlichkeit"
Negativ: "unpünktlichkeit"

Positiv: "Good service"

Negativ: "Caboj crew were unfriendly and bordering on being rude. The basic rule of any service is to smile but when you've cabin staff whi look grumpy on a 7h flight that speaks of poor training of cabin staff. Etihad needs to do much better to retain customers on this hot segment."

Positiv: "The crew was sufficient and polite. Seats are average. Food was extremely limited. Underwhelmed but, frankly, exhausted with the process of trying to get out."
Negativ: "Communication of flight departure time was not provided causing us to miss our flight and requiring over 2 hours on a cell call to Bangladesh to book a 24 hr delay which was further confused by computer glitches. Poor customer service at the flight checkin desk in Kathmandu who are, apparently, limited in what they can assist with."

Positiv: "Super easy check in. Good air hosting staff."
Negativ: "Same as ALWAYS - Beijing baggage pickup is an absolute joke. Takes forever and it is generally mayhem in the baggage hall. They really need to get ahold of this space and the behaviour of Chinese travelers."

Positiv: "the headrests in the AUH-MAD leg"
Negativ: "the touchscreen inflight system didn’t work very well in the MNL-AUH leg of the trip"

Positiv: "Flight was ok"
Negativ: "Food, bus journey to the plane"

Positiv: "Nette Crew, Mahlzeit o. K."
Negativ: "Sitzkomfort in Eco mäßig."

Positiv: "Good service"
Negativ: "The airline staff Abu Dhabi were very unhelpful. They have our seats away to other people. Then they lost our bags. Horrible experience. Would never fly them again!"

Positiv: "Crew war total lustlos. Es wurden auf dem gesamten Flug nur zwei mal Getränke angeboten. Auf Nachfrage wurde nur auf die bald anstehende Service Runde verwiesen. Getränke wollte man nicht verteilen."

Positiv: "Crew was great, food was great, seat was comfortable"

Positiv: "Etihad ist eine unsympathische Airline"
Negativ: "die sind nie besonders kundenorientiert, besser man fliegt Gulfair"

Positiv: "Crew is ok. Seat was comfortable."
Negativ: "Vegetarian food was terrible and of no quality. The inflight tamil and Hindi movies could have been better and newer."

Negativ: "Der Crew hat sich mehr mit sich beschäftigt und waren ganze Nacht sehr laut in ihren Ecke,da es eine Nachtflug war war schlecht zum schlafen"

Negativ: "Die stuardess"

Negativ: "Need more leg room even for regular economy seating"

Negativ: "Clogged sinks"

Positiv: "Flug war pünktlich"
Negativ: "Koffer konnten nicht durchgecheckt werden Man sollte 1 Stunde vor Abflug am Gate warten Coral First Class Lounge in Phuket mit Mini-Angebot Sitze in der BusinessClass unbequem und sehr kurz altes Flugzeug (777) Essen für Business Class eklig und zog sich 2 Stunden hin Crew war freundlich"

Positiv: "alles okay"
Negativ: "Essen abscheulich Bustransfer zum Flieger Reihe 23 ist sehr eng"

Positiv: "Alles gut - motiviertes Personal - alles in working order. Vorspeisen sogar lecker 30 Minuten früher angekommen."
Negativ: "Die Lounge in AUH ist hektisch und fürchterlich überfüllt. Die Essensqualität teilweise abenteuerlich schlecht wie beim zerkochten Sushi. Die Lounge ist zugig und kalt. Jacke mitnehmen!!"

Positiv: "No hassle at airport check in. All good"
Negativ: "None"

Positiv: "Nettes Personal"
Negativ: "Sitze in der neuen 787 sind deutlich enger im Vergleich zum A380. Essen ist schlecht."

Positiv: "Nettes Personal, Sitze sind im A380 hervorragend (Eco)"
Negativ: "Das Essen ist wirklich schlecht für eine 5 Star Airline. Und das neue Platzvergabeverfahren für eine Premiumairline ist auch ärgerlich, da man für einen Wunschplatz ca. 25€ zahlen muss. Ablauf für den Flug von Sydney nach Abu Dhabi sehr komisch. Start um 15:15, direkt eine Mahlzeit serviert, dann für 11 Stunden Licht aus. Kurz vor der Landung nochmal Essen (ca. 22:30)."

Positiv: "Crew war nett"

Negativ: "Sehr schmale, enge Betten Crew nicht sehr motiviert Chaos in Abu Dhabi, komplett überfüllter Flughafen. Schon beim Check in in FRA inkompetente Mitarbeiter mit ewiger Wartezeit. 1 Stunde Transitwarten in Abu Dhabi, da kein Fast Track offen. Dumme Mitarbeiter"

Positiv: "Der Check in in Stockholm war gut - den machte auch SAS"
Negativ: "Business Class: zu dritt in einer economy reihe"

Positiv: "Freundliches Personal, grosses Unterhaltungsangebot, pünktlicher Flug"
Negativ: "Der Sitzabstand ist sehr klein, die Sitze mässig komfortabel. Schade für eine solche Fluggesellschaft."

Positiv: "Freundliches Personal, grosses Unterhaltungsangebot, pünktlicher Flug"

Positiv: "Quick boarding, on time , provided water and sandwich on a 1 hr flight free"
Negativ: "Nothing everything was excellent"

Positiv: "Vegetarian meal."
Negativ: "Due to the delay of the first flight, I had to run until my heart aches to catch my second flight in time. Not many people spoke English"

Positiv: "Alles ok"
Negativ: "Alles ok"

Positiv: "War alles ok"
Negativ: "Essen war gut"

Positiv: "Koffer nicht mit in Germany angekommen"
Negativ: "Essen war ok"

Positiv: "Zu kurze umsteig Zeiten"
Negativ: "Essen war ok"

Positiv: "service"
Negativ: "meals could be improved"

Positiv: "Habe immer wieder negative Bewertungen gelesen. Kann das nicht nachvollziehen. Airline ist absolut vergleichbar mit Qatar Airlines."
Negativ: "Das einzige, was nicht besonders ist, ist der Flughafen von Abu Dhabi."

Positiv: "Customer service very good"

Negativ: "Ein schneller Flug ohne großartigen Service"

Negativ: "Sehr enge Sitzabstände - nichts für große Menschen."

Positiv: "The service was excellent overall"

Negativ: "Overall bad experience with Etihad Airways flying from Dulles to Abu Dhabi. I won't be flying with them again. 1. ETA: I had to apply for an electronic travel authority (ETA) (essentially an electronic tourist visa) twice despite the fact that I had been granted the visa originally by the Government of Australia two weeks prior to my flight. For some reason, airline staff said they could not see the visa information attached to my passport. I showed them the emails from the Government of Australia stating that my application had been successful along with the relevant reference number. The staff told me to apply for another one and let them know once I had. They informed me that this "happened all the time" with their customers traveling to Australia. If it is happening "all the time," Etihad Airways should check their database to ensure there are no glitches. It's Australia, not a third-world country, so it's likely on the Airline's end. The crew did not offer to look up my reference number or otherwise do any leg work to verify the visa that I already had, even when the application page stated that I already had a visa for the relevant time period! This stressed me out just a few hours before I was supposed to take off and could have been handled with a little effort by the staff. 2. Baggage Weight: They are sticklers for baggage weight, weighing your carry-on both prior to check in (it must be under 7 kg) and again right before boarding the plane. Literally no other airline has done this in my entire experience except the cheapo ones. Thankfully, I had a big purse and was able to shift the baggage weight around to get on because they pulled me out of line to board the plane. It's all going on the same plane so it makes no sense at all. This needlessly drags out the boarding process. 3. Crew: They sat a man who was coughing incessantly on my row (I had two empty seats next to me). The crew member accompanied him to my aisle while he told me where he would sit. The crew did not ask me to make space or anything (of course I would have said yes), but this particular gentleman had a cough and made me sick for my trip. I was not happy, and that situation could have been handled so much better. Bottom Line: Do yourself a favor and fly with Emirates. They're far better and professional and are similarly priced. Had none of these issues with them. (Added bonus: the food's a lot better as well)."

Positiv: "One of the best flights I've ever taken"
Negativ: "I had to check my hand carry sue to the weight of my bag. When I got my bag from baggage claim I noticed my zippers were opened slightly. When I inspected my bag I noticed that my vapor and my samsung S7 edge were both missing."

Positiv: "My flight with Etihad was very comfortable overall which was operated by Etihad itself."
Negativ: "Please end your partnership with jet airways."

Positiv: "Easy to cancel trip"
Negativ: "Kayak did not have technology to know about cancellation"

Positiv: "Lay flat bed was very nice"

Positiv: "Crews were great"
Negativ: "1. Ground staff was rude to me. Didnt help me to print a boarding pass of my connecting flight 2. The window seat’s space in the first row was quite narrower than others"

Negativ: "Old plane, old movie lineup, tight seating, overcrowded"

Negativ: "Food choices were limited"

Positiv: "Again, excellent flight crew."
Negativ: "Nothing to dislike."

Negativ: "Etihad checkin crew at ahmedabad are the worse in the industry and would never fly again with such service."

Positiv: "personal ok, Essen dieses Mal sehr gut, was aber natürlich immer subjektiv ist. Aber nachdem ich vorher immer Kichererbsen bekommen habe, war ich über Tofu mit Reis sehr glücklich."

Positiv: "Personal wie immer ok"
Negativ: "Die Sitze kamen mir sehr beengt vor, das Essen konnte ich mir vorher aussuchen, da ich vegan esse, gab es auch die Möglichkeit, ein entsprechendes Menü auszuwählen, was ich sehr positiv finde. Das Essen selbst war so lala, aber im Flieger erwarte ich mir auch nichts besonderes"