Finde günstige Flüge nach Nordamerika

Positiv: "The crewe members were great."

Positiv: "Decent leg room for economy, lots of food offered, excellent choice of movie. Friendly crew."
Negativ: "Additional security check at the gate is unnecessary, annoying and insulting. Worst then third world country."

Negativ: "Delta Comfort was no where near as good as a similar class on other airlines, such as Air France or KLM."

Negativ: "Ich hatte für meine Mutter und mich das Ticket zusammen gebucht jedoch haben wir keine Sitze nebeneinander bekommen. Nicht schlimm aber schon ärgerlich wenn das nicht von der Airline aus klappt und die Leute nicht Sitze tauschen wollen"

Positiv: "Toller Service"

Negativ: "Bildschirmgrösse"

Negativ: "Mehr Verpflegung mit Getränken wäre schön gewesen, aber an sich alles ok."

Negativ: "90 minutes on the taxiway is not what you want"

Positiv: "Took my carry on & checked thru Edinburgh. Now I have no meds, clothes or glasses. Very wrong. Others out on larger carry Ins."
Negativ: "Nothing"

Negativ: "Wir hatten uns für den teureren Direktflug entschieden - dieser wurde zweimal geändert, letztendlich hatten wir einen Stop in Orlando und sind viel früher losgeflogen als ursprünglich geplant - was zur Folge hatte, dass die Kids quasi nicht geschlafen haben weil wir mitten in der Nacht ankamen und zu allem Überfluss wurden unsere Sitzplätze geändert - in die Reihe vor dem Notausgang, an der sich nicht mal die Lehne zurückstellen lässt... also extrem wenig Platz wenn der Vordermann seine zurückstellt..."

Positiv: "Alle Flüge pünktlich, nettes Personal an Board, Essen gut, gerne wieder"

Positiv: "Everyone was very friendly, especially when checking in"

Positiv: "Got me to my destination, just not comfortably"
Negativ: "Seating is ridiculously cramped and overhead storage is small"

Negativ: "N!A"

Positiv: "Wonderful plane, delicious food, great variety of drinks. Lots of movies to select from"
Negativ: "Nothing"

Negativ: "Not being to check our tickets on line"

Positiv: "great selection of movies"
Negativ: "it was super hot on the plane."

Positiv: "On time"
Negativ: "Hard landing"

Positiv: "Staff very courteous and professional"
Negativ: "None"

Positiv: "A3A"
Negativ: "Ĺ"

Negativ: "No issues. Smooth ride. Decent service."

Negativ: "Everything was to my satisfaction."

Positiv: "Plane flew perfectly peacefully!"

Positiv: "Everything was smooth and great! Delta is really big on on time flights and I like that!"
Negativ: "Nothing."

Positiv: "Good customer service"

Positiv: "Excelent service"

Positiv: "All wonderful."

Positiv: "Nothing Special"

Positiv: "Der Flug fand immerhin statt"
Negativ: "Der Flug startete mit 4 Stunden Verspätung, die sich im halbstündige m Rhythmus ohne Angabe von Gründen aufbauten. Erst nach massiven Beschwerden mehrerer Kunden gab es schließlich ein Fläschchen Wasser."

Positiv: "The service was amazing , the staff was honestly friendly and nice"

Positiv: "Staff. Beautiful excellent"
Negativ: "Need more food"

Negativ: "Alhamdoulillah"

Positiv: "The staff. They were very helpful and polite!"
Negativ: "We didn’t leave on time"

Positiv: "Movie selection and cable channels"
Negativ: "My connection was abruptly changed, it took a long time to straighten out, but they eventually did."

Negativ: "average food. poor corrdination for the connection transfer"

Negativ: "Langes warten für fliegen , Kamikaze Check in,"

Positiv: "Freundliche Service"
Negativ: "Flugzeug ist über die Jahre gekommen (Alt)"

Negativ: "Delays!"

Negativ: "Landing was frightening."

Positiv: "Kayak tells u the baggage claim and the new gAtes"

Positiv: "Loved the Clear/Skymiles fingerprint boarding! Great line markers at DCA as well. Would love to see those in other cities."

Negativ: "Much older plane. Not as comfortable as some other planes I've been on."

Positiv: "Very professional and courteous"

Positiv: "Easy ride back home."
Negativ: "Limited options for closed captions video. Any announcement was not mentioned in writing."

Positiv: "The airline did not disappoint and the customer service were very professional"
Negativ: "Make sure the new signs are posted in all airports for boarding. That will help control people at the entrance"

Positiv: "Overall good flight."

Positiv: "Nothing to complain about."

Positiv: "Nothing about it was good. They made us Americans feel so unwanted."
Negativ: "The staff was rude"

Positiv: "red"
Negativ: "red"

Positiv: "Seats were very comfortable. Plane interior was in new condition, including electronic window shade tinting."
Negativ: "Staff was not particularly warm or attentive. Was never offered more to drink, and after asking for more wine was ignored."

Positiv: "Salimos a tiempo . El business es muy confortable"
Negativ: "La comida horrible . No se limpian los baños"

Negativ: "KLM lost my suitcase and did not deliver it until three days later... They refused to compensate me for having delivered the bag with broken articles inside (A pair of Rayban Wayfarers!)"

Negativ: "Very nice crew and great food"

Positiv: "Crew is excellent, polite and personal!"
Negativ: "Plane is super old and outdated. Comfort seat is not, comfortable, very tight. TV screen is not good quality, with the old controls on a handset. No touch, no 1/8 inch audio jack (it has the old 3 holes one). Wifi for streaming freezes every other second. Just make a face lift to the plane, everything else is good."

Negativ: "Keep the temperature at a more reasonable level. Blankets + two layers of clothing was definitely not enough."

Negativ: "When its rain we shouldn’t walk to the air plain"

Positiv: "The socks offered in business were comfortable and nice looking. The red wine was good."
Negativ: "The food was just average and the seat not too comfortable"

Positiv: "Almost everything, especially the crew."
Negativ: "Don’t feel like anything should be better to be honest"

Positiv: "Good amount of space on the plane, lots of movies to watch, good food and drink."

Positiv: "Food was great, enjoyed watching videos, staff very profession and friendly."
Negativ: "Boarding was delayed and prolonged My Baggage was not transferred and was not available when I arrived in Dulles."

Negativ: "Crew members in Amsterdam were very rude and disrespectful"

Negativ: "Flight got cancelled"

Positiv: "The crew was pleasant"
Negativ: "Baggage checkin & flight boarding was slow & disorganized."

Positiv: "Yes"
Negativ: "Everything was good"

Negativ: "I was seated next to the restroom, which is not a pleasant experience for an international flight."

Negativ: "Das ich jetzt noch nicht in nRennes bin sondern in Amsterdam hängen geblieben bin."

Positiv: "Top sympathische Crew"

Positiv: "Die Crew war nett."
Negativ: "Die Kabinenklimatisierung hat man nicht in den Griff gekriegt. In dem Bereich wo wir saßen war es sehr kalt und zügig, so dass wir und trotz mehrerer Decken erkältet haben. In anderen Bereichen haben sich die Gäste über zu hohe Temperaturen beschwert."

Negativ: "Travelled business class and was ace experience"

Positiv: "Crew were great"
Negativ: "Refreshments"

Positiv: "Unkompliziert"
Negativ: "Die Lauf Wege sind zu lang aus Amsterdam."

Positiv: "Freundliche und aufmerksame Crew."
Negativ: "Sitze in der Business Class etwas durchgesessen."

Positiv: "Service, entertainment and comfort - all very good. Really enjoyed the extra legroom in comparison with other airlines."
Negativ: "Just the AC was way too cold and they are not providing any blankets nor pillows"

Positiv: "The service crew was very nice"
Negativ: "Entertainment was broken so no movies etc. No pillows and no blankets because they ran out. Freaking cold during the flight. No vegetarian meal nor snacks."

Positiv: "the trip was excellent and comfortable. LOved the windows that shaded out rather than the having to pull down the plastic blind. entertainment on board top notch screen huge One hostess , Helen was absolutely fantastic and the best I ve had on my many trips. I will recommend KLM whenever I can"
Negativ: "the headrest is hard. Apart from that- all was fine"

Negativ: "pünktlichkeit"

Negativ: "Boarding was very slow."

Negativ: "Es war gute service im Flug. Ich fliege wieder mit KLM."

Positiv: "Nichts"
Negativ: "Stornieren des Flugs. Keiner fühlt sich zuständig und der Kunde wird mit Arbeit und Kosten allein gelassen"

Positiv: "Crew was ok."
Negativ: "Screens need a serious upgrade, my seat didn’t recline all the way nor could it be restored to an upright position. Not very comfortable and I paid for a seat upgrade."

Negativ: "Dozens of high school students screaming and climbing onto seats, crew did not intervene."

Positiv: "The crew"
Negativ: "Seat comfort"

Positiv: "My seat"
Negativ: "My suitcase wasn’t in the plane. 8 hours in the plane and no one offered us water. We had to look for flight attendant. Entertainment wasn’t great not too many choices and quality of screens was poor"

Positiv: "Overall KLM experience is good"
Negativ: "Food quality was mediocre for a business class flight."

Negativ: "It was a connection flight from Manchester via AMS to HAJ. Transfer time in Amsterdam (offered by KLM) just 1 hr - so my baggage hasn't arrived in HAJ, at least one day delay! At airport HAJ I've heard that's usual that baggage can't arrive in one our! So I didn't understand why this flight was offered by KLM!"

Positiv: "was a standard flight, in a standard quality - nothing bad"

Positiv: "super"
Negativ: "alles gut"

Positiv: "Alles ok"

Positiv: "Very pleased with KLM - efficiency all round and especially the baggage handling at Schipol swhere I had 20 minutes to transfer and my baggage came back with me to the UK which is no mean feat given the hustle and bustle of such a large airport"
Negativ: "No downsides at all"

Positiv: "pünktlicher Flug Sehr nettes Personal Gute Verpflegung"

Positiv: "Best airline in the business quick efficient and outstanding service What else can you say"

Positiv: "Unterhaltungsprogramm guter Service"
Negativ: "schon besser im Flieger gegessen"

Positiv: "Crew was in a festive mood, the meal was unexpectedly delicious"
Negativ: "Seats ok, but could be more comfy"

Negativ: "old screens and entertainment system leg room to small"

Positiv: "The service"
Negativ: "The seats"

Positiv: "Das Flugpersonal war freundlich, sehr aufmerksam und fürsorglich. Es gab genug zu trinken und gute Auswahl. Über eine Kleinigkeit zu essen freute ich mich auch sehr. Es war ein entspannter, angenehmer Flug. Danke vielmals."
Negativ: "Dass der Flug sich verspätet hat, hat mich persönlich nicht sehr gestört. Wenn aber jemand danach weiter fahren muss, oder einen Termin deshalb verpasst, könnte etwas nervig sein."

Positiv: "Crew was great, very nice"
Negativ: "Not enough legroom"

Positiv: "Board-Crew war sehr nett und das Essen + Getränke war natürlich auch sehr gut."
Negativ: "Leider muss man sagen dass das Boarding zu lange gedauert hat und manche Probleme mit dem Anschlussflug hatten. Noch dazu kummt dass mindestens 5 oder 6 Personen ihren Koffer nicht mehr bekommen haben unteranderem auch eine Freundin von mir was natürlich sehr ärgerlich ist."

Positiv: "The crew was fantastic! Our needs were constantly being met and just about the time you thought you might want a snack or a meal, the attendants were already heading down the aisle. Because of an allergic reaction, I asked for ice a number of times and the attendants were more than happy to meet my needs."
Negativ: "The seats were very close together. The trip from New York to Amsterdam seemed a lot more comfortable than the return flight. The food from NYC JFK was better than the food from Amsterdam. The movie selection on both flights was a little disappointing."

Positiv: "The seat was really comfortable and I was able to sleep the whole flight with no disturbance"
Negativ: "N/A"

Positiv: "Nette Crew, Privatsphäre und leckeres Catering"
Negativ: "Boarding"

Positiv: "Pünktlichkeit"
Negativ: "Nur süße Snacks, nichts salziges"

Positiv: "Freundlichkeit des Personals"

Positiv: "Good selection of movies."
Negativ: "Had to use a shoe horn to get into and out of my seat and I'm not a large guy. But really my harsh criticism comes from the loss of my girlfriends luggage. It was left behind in Paris on our way to Casablanca causing us to waste a day in Casablanca traveling back to the airport the grab the bag the next day. And to add injury to insult her bag was left behind in JFK during our transfer for our flight to Seattle. No big deal right, Delta will deliver the bag to our house the next day, wrong, we were told we have to go to the airport ourselves to get the bag."

Negativ: "Die Bestuhlung der Business Class in der Boeing 777 ist unbequem. Es gibt wenig Ablagemöglichkeiten. Die Anordnung ist 2-3-2, und die Fensterplätze und der mittlere Sitz hat keinen Zugang zum Gang. Man muss bei diesen Sitzen die Nachbarn belästigen. Finde ich gelinde gesagt suboptimal."

Positiv: "Great newer plane, great service!"

Positiv: "Nothing"
Negativ: "Everything"

Positiv: "Entertainment system failed repeatedly."
Negativ: "Entertainment system failed repeatedly."

Positiv: "Mit einer Ausnahme war die Crew wenig motiviert"

Positiv: "Crew was very friendly and seat in KQ is super comfortable in Business."

Negativ: "There was no entertainment available."

Positiv: "crew great comfortable"

Positiv: "I'm not Hindu, but I requested Hindu Vegetarian meal. It was very tasty and enjoyable."
Negativ: "Seats were not comfortable, even in Comfort + seating isle."

Negativ: "Seat was super uncomfortable. Could not fit in my legs at all, could not recline it enough. Maybe sufficient for a one hour flight, definitely not on an intercontinental flight."

Positiv: "Average crew. Average seat."
Negativ: "They could have controlled screening babies better. They just let them scream....."

Positiv: "Food and drinks very good"
Negativ: "In economy class the movies unable to listen to with ear buds. Bring my own next time."

Negativ: "Sehr laut! Eng gestuhlt"

Positiv: "I really liked my seat, but it was one of the only ones that didn't have a USB port."
Negativ: "See above. Overall, very nice experience."

Negativ: "The flight delayed for 2xhours from Paris to Cincinnati"

Positiv: "Very nice crew. Nice meal service and drink service throughout. Great choice of entertainment."

Negativ: "4 Stunden Wartezeit am Flughafen leider zu lang:("

Positiv: "Nice staff. Flight on time."
Negativ: "Bus to plane. Long walk to terminal upon arrival. Long Liong customs line?!!??"

Positiv: "Great seat. Comfortable. Quick boarding."
Negativ: "Asked flight attendant to wake me for breakfast....forgot. Long wait for bathroom,"

Negativ: "Flug kommt Mitten in der Nacht in Paris an. Da die Verbindung zum Anschlussgate noch geschlossen war, mussten wir formal nach Frankreich einreisen um zum Gate nach München zu kommen. Dort darf man sich im ungeheiztem Gate noch mindestens 2 Stunden die Zeit vetreiben."

Positiv: "Die Crew war nett"
Negativ: "Sitze waren sehr verschlissen, bzw. funtionierten teilweise nicht. Bordunterhaltung war nur auf einem Monitor möglich der andere Monitor funktionierte nicht."

Negativ: "It was great trip thank you Air France"

Positiv: "Nette Besatzung, Kleiigjeit zum Essen und Trinken"
Negativ: "Sehr wenig Platz, wenig zum Essen"

Positiv: "Food and entertainment was awesome"
Negativ: "It's awfull to sleep. Very unconfortable."

Negativ: "Food"

Positiv: "Really liked the new touch screens (with very good responsiveness). Also liked the food selection (the champagne was nice, so was the menu we were given)."

Negativ: "Verspätung"

Positiv: "Nothing"
Negativ: "Horrible delay. I got letd to my next flyight. The airline stuff didn’t assist me at all and didn’t wanted to help me getting to my next flight. Horrible"

Positiv: "Quick and efficient not lying more to say or critique."
Negativ: "Coffee and a bread roll as a snack??"

Positiv: "Food was good, crew was very professional and courteous. Flight was smooth."
Negativ: "Coach was cramped and the video system didn’t work very well"

Positiv: "En deux mots, tout était médiocre, avion, « nourriture » (si on appeler ça comme ça) même les hôtesses travaillaient avec une sale gueule.. Très déçu d’Air France"
Negativ: "Le capitain et l’aterrisage"

Positiv: "Flug war kurz, dennoch gab es Getränke. Das war super!"

Positiv: "Flugpersonal war außerordentlich aufmerksam und freundlich. Der Flug mehr als entspannt. Auch das Essen war super!"

Negativ: "Tiny uncomfortable seats."

Positiv: "Alle ok, Personal freundlich zuvorkommend"
Negativ: "kleiner Snack mit Kaffee, alles gut für den kurzen Flug."

Negativ: "I am not sure why this happened, but our daughter, travelling away from home for the first time, was targeted at every step of her journey. From the terminal in DCA to Cincinnati, to CDG. Delta/Air France clearly singled her out. i am outraged! I have traveled many, many times and have sent hundreds of students on nearly the same trip -- and none have had as rough a time as she had. They will be hearing from me."

Negativ: "Couldn't make the connection....Overall....an aweful experience!"

Positiv: "The cabin crew was very good!"
Negativ: "The economy premium seats are very uncomfortable"

Positiv: "Fine for a 45-50 minute regional flight."
Negativ: "Wouldn’t be great for long-haul flights."

Positiv: "Flight landed 15min ahead of schedule. Good seating (29C in 777-300 ER), Good choice on entertainment program, also in german language."
Negativ: "Ordered meal not available (ok, AF staff was on strike)"

Positiv: "Während des Nachtflugs war es ziemlich kalt in der Kabine. Aber es gab eine Decke und ein Kissen. Das war gut! Leider wenig Deutsche Inhalte auf den Entertainment Bildschirmen am Vordersitz. Sonst alles super!"

Positiv: "The crew took care with calm and kindness of a man in deep distress and erratic behavior. Impressive. More generally , the crew showed respect and attention to all passengers. Not frequent."

Positiv: "Das Flugpersonal, alle nette französische Damen, mit viel Charm und Erfahrung, könnten uns überzeugen, Air France hat das gewisse etwas!"
Negativ: "Fast eine Stunde Verspätung..."

Positiv: "Super Betreuung, nette Und aufmerksame Flugbegleiter."
Negativ: "Die Sitze waren etwas ausgeleiert. Die fehlende Anpassung der Rückenlehne an individuelle Bedürfnisse sollte eigentlich Standard sein, aber außer einer unberechenbaren Massagefunktion in diesem A-380 Fehlanzeige."

Positiv: "Das Flugpersonal in der Businessclass war toll, das Essen und der Wein sehr ansprechend."

Positiv: "I liked my seat with more legroom. And there was very little turbulence."
Negativ: "I wish there was access to blankets, it was very cold by the window. A better screen design maybe."

Negativ: "Blankets should be provided on the seats prior to boarding"

Positiv: "Yes"

Negativ: "No AC and awful smell"

Negativ: "More time between connecting flights. 50 minutes is not adequate to deplane, run through the airport to find your gate and board the next plane. There is no opportunity to use a restroom, nor get food. They need to do a better job staying on schedule. All four flights I was on took off late."

Positiv: "Not a lot."
Negativ: "Boarding via bus just takes forever, get a legitimate jet bridge. Also the airport has about 20 seats at each gate for 80+ passenger planes, leaving a lot of people sitting on the floor."

Negativ: "See above"

Positiv: "Es wurde nach Sitzreihen geboardet und der Abflug war pünktlich. Man wurde auch begrüßt beim Eintritt in den Flieger."
Negativ: "Kein Essen und keinerlei Service im Flugpreis enthalten: einzige Ausnahme: 2x Gratis Getränke auf der Langstrecke zwischen Boston und Reykjavik (selbiges auch zwischen Reykjavik und New York). Sitze sind in etwa so gemütlich wie bei Kurzstrecken Billigfliegern - also gar nicht. Das Personal hat durchgehend auf allen 4 Flügen meiner Reise mit Iceland Air auf isländisch vor sich hin getratscht, während dem Flug und auch am Ende zur Verabschiedung, zusätzlich waren die Englischkenntnisse des Bordpersonals meist eher rudimentär. Werbung für einen Stopover in Island bekommt man überall, vor allem innerhalb des Entertainment Programms welches sich nicht einschalten lässt ohne das man einen 5,5 minütigen Werbefilm anschauen muss. teils zieht sich das weiter wenn man einen Film ansehen will. Icelandair hatte uns einen Flug mit 30 Min Umsteigezeit gescheduled - was mich sehr nervös gemacht hat als wir dann Verspätung am Rollfeld hatten und dann noch Bus fahren mussten. Der Anschlussflieger hatte sein Boarding bis kurz vor Abflug geöffnet und wir haben es dann easy geschafft. Man muss auch erwähnen, dass es in Reykjavik mangels Sitzmöglichkeiten einfach ewig lange Schlangen gibt in die man sich einreihen muss. Wenn man auf den günstigen Preis verzichten kann: nie wieder Iceland Air!"

Positiv: "Flug trotz verspätetem Boarding sehr pünktlich"
Negativ: "Das Personal hat durchgehend auf allen 4 Flügen meiner Reise mit Iceland Air auf isländisch vor sich hin getratscht, während dem Flug und auch am Ende zur Verabschiedung, zusätzlich waren die Englischkenntnisse des Bordpersonals meist eher rudimentär. Werbung für einen Stopover in Island bekommt man überall, vor allem innerhalb des Entertainment Programms welches sich nicht einschalten lässt ohne das man einen 5,5 minütigen Werbefilm anschauen muss. teils zieht sich das weiter wenn man einen Film ansehen will. Man muss auch erwähnen, dass es in Reykjavik mangels Sitzmöglichkeiten einfach ewig lange Schlangen gibt in die man sich einreihen muss. Wenn man auf den günstigen Preis verzichten kann: nie wieder Iceland Air!"

Positiv: "Tolle Airline, komfortables Flugzeug und freundliche besatzung."
Negativ: "Keine Snacks, aber gratis Getränke und alles reibungslos s"

Negativ: "The seat bottom cushion was extremely uncomfortable."

Positiv: "Helpful ground staff Luggage didnt got lost Included luggage on ticket"
Negativ: "Delayed take off due to some air show in zurich. Not icelandiair problem. No snacks included even peanuts Not much movie - old movies shown"

Negativ: "No air nozzle on Zurich to Iceland leg"

Positiv: "Good value."

Negativ: "Boarding at KEF needs to be more organized."

Positiv: "Got home safely"
Negativ: "No meal was provided. Captain's announcement was barely heard - poor PA system or he or she did not speak clearly"

Positiv: "they have USB ports for cell phone charging."
Negativ: "They do not provide any food or snacks at no charge. No headphones provided either."

Positiv: "Vom Ablauf hat alles super geklappt. Es wurde sogar nach Sitzreihen geboarded."
Negativ: "Keine Snacks"

Positiv: "Die Besatzung war nett, alles pünktlich und der Ablauf angenehm."
Negativ: "Es gab auf den 6 Stunden zwischen Reykjavik und Chicago keine Verpflegung, Getränke wurden nur 2x ausgeschenkt und das Sandwich, das ich bekommen habe, war bereits 3 Tage laut MHD abgelaufen."

Positiv: "Loved the personalized tv in front of me and plenty of space above me in the middle seats!"
Negativ: "There were no snacks"

Positiv: "There was a wide selection of movies and TV shows."
Negativ: "I ordered the chicken salad for the small meal that we had, but I didn't care for it and didn't eat much except the roll. The boarding instructions were difficult to hear and the business class passengers were checked into a very small area between the lobby and the jetway where we had to wait to make sure the plane was ready for boarding. I'm 5'2" tall. The seats were roomy and comfortable, but I was unable to reach the footrests and the seat didn't recline very far."

Positiv: "Good connection"
Negativ: "Connection airport has very poor facility for the transit traffic and long border control lines. My seat was changed for no apparent good reason after I had checked in at the airport. My old seat remained empty on the plane!"

Positiv: "The seats were comfortable and the food we ordered was good. The staff was friendly and professional. The landing was smooth."
Negativ: "We had a light that kept flickering above us and you couldn’t adjust it and no way to control the air flow."

Positiv: "Der Flug war pünktlich."
Negativ: "Es wurden 95$ für ein aufzugebendes Gepäck am Flughafen berechnet, was nicht vorher angekündigt wurde. Außerdem wird Essen nur gegen Zahlung ausgegeben. Bei einer 10-stündigen Reise eine Zumutung. Getränke Auswahl war mangelhaft, vom angebotenen Sortiment waren einige Getränke nicht verfügbar. Mir wurde im vollen Flugzeug ein Sitz in der letzten Reihe gegeben, dessen Rucklehne nicht verstellbar war. Zusammengenommen war es die schlechteste Erfahrung eines Fluges in den letzten Jahren. Ich werde definitiv nicht mehr mit Icelandair fliegen."

Negativ: "Das Flugzeug von Reijkjavik nach Seattle war nicht fuer einen Langstreckenflug geeignet. Nur 2 Reihen mit jeweils Sitzen sind einfach zu eng fuer solch einen langen Flug. Keine gute Erfahrung!"

Positiv: "Poor communication. Old planes. Late departures and arrivals. And the staff has zero f@;$s to give."
Negativ: "See above."

Positiv: "On time, comfortable, smooth and easy flights"
Negativ: "Everything was fine no complaints"

Negativ: "Line-up to board was like a cattle round up. And why do they announce everything first in Icelandic? The 3 people on board from Iceland probably speak English anyway."

Positiv: "Plenty of movies and entertainment"
Negativ: "Had to pay for food."

Positiv: "Great route, on time, comfy"

Negativ: "She didn't tell me the chairs don't go back or you can stow anything by your feet. The seats were so uncomfortable I would never recommend going on long flights in them."

Positiv: "Better movies assortment and also TV Cooking newtwork"

Negativ: "seats are too small and there is too little leg room."

Positiv: "Crews"
Negativ: "Not serving food for free on international flights !"

Positiv: "good leg space, enough space for carry-on bags, polite staff"

Positiv: "The plane has great interior, food was fantastic, service was very attentive. Absolutely great."
Negativ: "Boarding process needs to be a little better managed but overall a small complaint."

Negativ: "Extensive delays"

Negativ: "Horrible airline. We will never fly with them again!"

Positiv: "They left on time and arrived on time."
Negativ: "Maybe, if not a meal, some snacks."

Negativ: "Airport in Iceland severely overtaxed. Too many panes and people, not enough infrastructure"

Positiv: "price"
Negativ: "not enough liquids/beverage service"

Positiv: "The service was superior. They made sure my younger daughter were occupied and gave a small gift and snack. The movies were great way to pass the time, overall experience were great! We would be a return customer for sure!"
Negativ: "Nothing really, we are very pleased!"

Positiv: "Nothing"
Negativ: "Waiting time are so long Take a bus to the plane Take a long time to drop baggages Only 5 seats to sit at the gate"

Positiv: "Good legroom in economy class. Entertainment syatem very enjoyable"
Negativ: "Nothing"

Positiv: "Poor check inn , bad lounge , seats are worst ,food even dig can not eat , plane in bad shape airport in Iceland worst in works"
Negativ: "Everything I do not like"

Positiv: "See previous review.. Best of the best."

Positiv: "I loved the informative videos about Iceland! I had planned to watch them all, but my video screen stopped working for awhile. I thought about switching seats, but I ended up sharing headphones with my boyfriend and watching some movies instead."

Negativ: "Baggage claim took over 1 hour."

Positiv: "Zurich Airport is extremely nice and efficient. Easy to get checked into Iceland Air."

Positiv: "comfortable seats and leg room, good entertainment"
Negativ: "need more meal options and entertainment options"

Positiv: "Nothing to like"
Negativ: "This Iwa’s very bad experience. Never again will use LOT"

Negativ: "Never again"

Positiv: "All is excellent"

Positiv: "Die Crew war aufmerksam, trotz der kurzen Flugzeit."
Negativ: "Die Sitze waren sehr eng..."

Positiv: "Crew war aufmerksam, trotz kurzer Flugdauer"
Negativ: "Die Sitze waren sehr eng..."

Positiv: "OnBoard Personal war extrem freundlich - angenehmer Flug - Essen war nicht gerade das beste aber für Flugzeug Essen war es OK"
Negativ: "Die unerwartete Verzögerung in Warschau von fast 4 Stunden ohne Erklärungen wann und ob der Flug nach Chicago stattfindet war absolut unangenehm und NICHT OK"

Positiv: "OnBoard Personal war extrem freundlich - angenehmer Flug - Essen war nicht gerade das beste aber für Flugzeug Essen war es OK"
Negativ: "Daß nach der Ankunft in Warschau weder Information über die Verzögerung es Weiterflugs nach Chicago gegeben wurden noch den Grund noch irgendeine Indikation wann der Verbindungsflug statt findet"

Positiv: "good"
Negativ: "improve list of movies"

Negativ: "Deleyed. I got stranded in Warsaw with no possible connection. Transfer desk doesn’t work. 1 person for 67 people in the queue. Welcome to Poland a Third World Country"

Negativ: "Not allowing babies in first class. Couldn’t sleep with the baby crying."

Negativ: "Enterteiment, movies"

Positiv: "Fast, one stop, better than three weeks on a boat"
Negativ: "Broken entertainment center, no vegan meal although selected at booking, very cold."

Positiv: "The service was great"
Negativ: "Boarding was late and disorganized. The entertainment system was out of date with only a limited selection of movies - no wifi, no tv series, no live tv, no podcasts, ..."

Positiv: "The crew was nice and friendly."
Negativ: "The food kinda sucks. The space in the economy so cramped. No english subtitles in any of the movies or TV programs."

Positiv: "Crew was great, the airplane was big with a leg room!!!"

Negativ: "They lost my bag!"

Positiv: "It was Ok."

Positiv: "Angenehme Atmosphera, guter Flug, hervorragendere Landung!"
Negativ: "Sowas habe ich nicht!"

Negativ: "Pünktlichkeit"

Positiv: "Complimentary upgrade to business class - wonderful!"
Negativ: "Delightful service and food."

Negativ: "Food is not the best I had on an airplane but crew is super nice and accommodating ,airplane is clean,overall a great experience"

Positiv: "Crew was excellent. Seat was very tight (middle section, middle seat)"

Positiv: "Crew has improved significantly over the last few years, actually pleasant compared to the horrible attitudes they had years ago. Seat was OK, good leg room on the 798-9."

Negativ: "I didn't like, that our flight was delayed for an hour before Christmas Eve and Christmas. During this period you are waiting for everything going well. But I am happy, that it wasn't very long delay."

Negativ: "Only chocolate Snack"

Positiv: "You can't beat the convenience of traveling without having a layover which are never guaranteed to be on time. The food isn't bad but service makes up for whatever shortcomings there are in that dept."
Negativ: "I wish there was a kid meal option"

Positiv: "Das Personal war freundlich und aufmerksam, was allerdings selbstverständlich sein sollte."
Negativ: "Möglicherweise war die Zeit zu kurz, aber das Flugzeug war nicht ordentlich gereinigt. Es klemmte noch der eine oder andere Becher im Zeitungsfach und auch auf dem Boden konnte man erkennen, etwa welche Schokoriegel verteilt wurden..."

Positiv: "Das Flugzeug war sehr sauber (anders als beim Hinflug)"
Negativ: "Die Gepäckfächer waren hoffnungslos überfüllt. Das Personal hielt es nicht für nötig, hier ordnend einzugreifen..."

Positiv: "Business class on the Dreamliner is a true dream."

Negativ: "Crew was having dificulty communicating in English."

Positiv: "In Warschau waren alle idioten die dort arbeiten verstehen kein Englisch und tun so ob die alles wissen"
Negativ: "Service ging"

Negativ: "The flight was delayed over 3 hours and there was no communication at all. Our questions were ignored."

Positiv: "Staff was very nice and friendly"

Positiv: "Great food and nice airplane"
Negativ: "The crew could not control a rowdy crowd on the plane, we had over eight hours of chaos"

Positiv: "Entertainment was good"
Negativ: "We took off and landed an hour late than planned. Since we came-in late we waited additional two hours until we were able to get off"

Positiv: "The multilingual, very professional crew is one of the best we've traveled with. All of them are willing to help, accommodate, which was extremely important for us due to my husband's medical issues. Much obliged."

Positiv: "Alles (bis auf eine kleine Verspätung auf dem Rückflug) lief reibungslos ab."
Negativ: "Diese billige Schokowaffel hätten sie sich sparen können. Die Plastikbecher für's Wasser auch. Lademöglichkeiten für Elektronik an den Plätzen wären toll."

Positiv: "Nette Geste: Kaffee und Wasser plus Schokoriegel gratis"
Negativ: "Sitzgurt 1 cm zu kurz, daher Verlängerung erforderlich. Durch Motorgeräusche Ansagen kaum zu verstehen."

Positiv: "Kaffee und Wasser kostenlos. Kein aufdringlicher Bordverkauf."

Negativ: "Flug 2 mal verspätet aber trotzdem muss man für die Getränke zahlen."

Positiv: "Service, personal space. New aircraft."
Negativ: "Wifi would be good"

Negativ: "Terrible and stressful experience transferring at WAW airport with crowded security lines and no guiding personnel. Slight delay this time (compared to the first leg of my trip couple of weeks ago with 3h delay and missed connections)"

Positiv: "Crew was very polite, smiling and accommodating , food was great quality, good selection of entertainment on board. Comparing what LOT was few years ago, they have made a huge progress and overall improved everything across the board. We got to destination before scheduled time."

Positiv: "Sehr gutes Flugzeug"

Positiv: "Es gibt nichts, was sich massiv bemängeln oder zu loben zu wäre. Es war ein normaler Flug, wie er auf einer Kurzstrecke mit einer Durchschnittsairline zu erwarten ist."

Positiv: "better than expected accommodations, wonderful crew."
Negativ: "entertainment system stopped working at one point. Snack before landing was a sad excuse for a cheese sandwich. Bathroom sink was backing up."

Positiv: "Food and staff was amazing"
Negativ: "TV didn't work good"

Negativ: "I paid $ 55 extra for my seat # 20G.Company changed aircraft(it was Boeing 777-200).I did't get what i paid for. They gave me seat #30G(regular).Do i have a chance to get my money back?"

Negativ: "Entertainment system decades out of date. Worked poorly. Cabin crew kept their curtain closed, as if they didn't want to interact with passengers. Food was extremely mediocre, thank goodness I brought nuts. Drink glasses very small."

Positiv: "Plain"