Finde günstige Flüge nach Taipei Taipeh Sung Shan

Positiv: Delay of check in with upgrade

Positiv: Simple check in and boarding, right on time.

Negativ: The Entertainment screen could have been larger.

Negativ: I didnt get bulk head seats that are near the restroom for my disabled father. He had a terrible flight

Negativ: Flight delays are always disappointing.

Negativ: Breakfast could have been better

Positiv: JAL lounge at Haneda was the best I've ever been in. The Business Class configuration is terrific -- as private as can be on an airplane, without going First. And the JAL staff, on the ground as well as in the air, are Grade A diplomats, counselors, and -- in a word -- professionals. Which is sorely lacking in US air carriers, who don't seem to understand that air travel is a service industry, and to excel in a service industry, PEOPLE are most important to the customers. Specifically, having enough people: US airline employees are well-trained professionals too, but "corporate" consistently under-hires/deploys, which leaves employees juggling far too much at once, which degrades the service experience for the customer. Yeah, I get "the bottom line," but service industry customers will always go to businesses that offer better service. Ok, rant over. JAL is tops.

Negativ: Security and Immigration at Tokyo Haneda is harder than at US airports, but that's to be expected and nothing that JAL can control.

Positiv: None

Negativ: Crew was not very helpful

Positiv: One of the JAL ground crew was fantastic at Narita airport. I didn’t have enough time to get on my next flight. She provided me full assistance to take me to the connecting flight gate on time.

Negativ: Several flight attendants gave me wrong drinks.

Positiv: Love everything

Negativ: None

Positiv: Great service for economy. Very attentive flight attendants.

Positiv: Crew took great care of us.

Negativ: No complaints.