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Negativ: No one came with drink carts until halfway through the flight. I was very hungry, never offered food. Boarding was late but no communication from staff.

Positiv: Chem-in

Positiv: Another fantastic trip with Turkish Airlines. Everything from their membership in Star Alliance, to their awesome customer service, to their fantastic tasting food.

Positiv: The food

Negativ: Boarding process. Waiting gate was small for the plane we were using

Negativ: Everything was OK

Negativ: All of the less than good, obvious!

Positiv: Klm's consistantly high standards in everything they do.

Negativ: Nothing

Positiv: Flight arrived on time

Negativ: No food provided "due to a strike the previous day". Not sure why this would impact on providing a sandwich or snack particularly when champagne was still available for first class passengers.

Negativ: The carrots were hard and the bread was cold.

Positiv: Good services in anticipating our next leg

Positiv: On time

Positiv: Kudos to the employees who really tried to help rather than pay mere lip service.

Negativ: The plane experienced a mechanical issue forcing us to return to the gate after waiting for an hour. The staff was clearly overwhelmed and focused on moving us along (Cheryl) rather than resolving our need to reach our destinations.it wasn’t until we found one extremely patient and persistent employee (LaShondra-?) who booked us through NYC rather than Atlanta so we reached Rochester on the same day. So the questions are- why don’t the airport hold a larger inventory of parts, why aren’t there back up planes and why doesn’t the software better cope with these types of situations?

Positiv: Good seats, friendly staff, quick boarding.

Negativ: free snacks

Positiv: crew members are polite and clear in instructions

Negativ: the check-in time is very long, need to open more counters

Positiv: Crew very helpful

Negativ: Punctuality

Positiv: Friendly staff and smooth boarding process.

Negativ: British Airways charge you for water. However the flight attendant did her best and brought me a glass of water. It is the first time that water is not courtesy form an airline.

Negativ: Dirty

Positiv: Seats comfortable. Cabin and bathrooms really clean. Crew friendly and efficient.

Negativ: Pockets on back of seat need to be bigger/deeper.

Positiv: Fast boarding

Negativ: Wi-Fi could be better with no interruptions. My movies were interrupted 2 times.

Negativ: More water, drinks. The food was absolutely horrible.

Negativ: Seat legroom

Positiv: Timelines of flight and courtesy of staff

Negativ: Less waiting at Istanbul airport for next flight

Negativ: Good service no delayed

Positiv: Crew was outstanding, seats were comfortable. The food was awesome!

Negativ: it was perfect.

Positiv: Loved the smooth ride.

Negativ: Bathroom was pretty nasty

Positiv: Muslim food

Negativ: The plane is so old..,

Positiv: A flight was delayed due to weather conditions and we had to sit in the plane for almost an hour, BUT information sharing from the Capitan was sufficient and on-time. Very good job from pilots. Leg room in economy - I was positively surprised, very decent leg room! Thank you for providing it.

Negativ: I flew economy and all was good and appropriate to the level.

Positiv: Short flight

Negativ: Being on time

Positiv: crew excellent, food excellent, entertainment good.

Negativ: Space between seat rows is barely adequate.

Positiv: Everything was great one of the best airlines I've flown on

Negativ: Nothing

Positiv: The flight attendants were kind

Negativ: The airplane was old and the seats were a little dirty

Positiv: Confort and kindness

Negativ: It was too cold

Positiv: Usual faultless KLM experience

Negativ: Nothing.

Positiv: Great atmosphere, crew was excellent!

Negativ: I’m 6’5”, so legroom can always be a complaint, but this wasn’t too bad. The plane appeared to be fairly old and didn’t have WiFi. Entertainment also was on an older screen which was navigated by using an old in-seat phone.

Positiv: Crew good and seat OK but not exceptional for business class

Negativ: Food was average - main course could have been better. Range of movies ok but not great

Positiv: Turkish Airlines is a class act.

Negativ: My rating on boarding is due -- entirely -- on the poorly designed new Istanbul airport. Seems that bigness and lots of duty free shops were given a priority over ease of making connections. Horrible.

Positiv: comfortable seat, friendly staff

Positiv: Another fantastic trip with Turkish Airlines. Everything from their membership in Star Alliance, to their awesome customer service, to their fantastic tasting food.

Positiv: Seats were very uncomfortable

Negativ: too expensive for flights

Positiv: Great crew

Positiv: I'm really mad about Delta service

Negativ: bad service

Negativ: Everything was fine... I should have packed a snack because I’m always hungry! Will travel Delta again!

Negativ: The plain from LGA had to return to the gate for maintenance, it made to ROC almost on time.

Positiv: Dc to Turkey flight. Great ++ Turkey to Delhi. Ok —

Negativ: Flight from Istanbul to Delhi was nightmare. It was like a local flight. Nothing called as comfort was there. I had to pay my own $ for alcohol and some snacks and 1 extra burger.

Positiv: Very good service

Positiv: Crew was outstanding, seats were comfortable. The food was awesome!

Negativ: it was perfect.

Positiv: The food

Negativ: Boarding process. Waiting gate was small for the plane we were using

Positiv: 15 years ago I told myself not to fly Delta anymore. But these 2 flights Detroit to Amsterdam and back changed my mind. I enjoyed the flight very much and I'm looking forward to the next one.

Positiv: Excellent crew, good food & movie selection.

Positiv: The crew was informative

Negativ: Inflight sandwiches

Negativ: The plane is so old..,

Positiv: Klm's consistantly high standards in everything they do.

Negativ: Nothing

Positiv: Confort and kindness

Negativ: It was too cold

Positiv: Crew good and seat OK but not exceptional for business class

Negativ: Food was average - main course could have been better. Range of movies ok but not great

Negativ: When its rain we shouldn’t walk to the air plain