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Positiv: Over All was good

Negativ: They should offer some soft drinks or coffee at no cost for the price we paid

Positiv: So if you exceed 10KG by 100grams they will charge you as separate luggage. In my case I was 1 KG more so I paid 66 Eurosbor I won't board. Which was 20 minutes before take off. So I paid.

Negativ: Bad airline

Negativ: Now we waiting for two hours for our luggage On the door of the luggage doesn’t open and waiting

Positiv: It was a great flight thank you kayak thanks ti THY

Positiv: Everything. They were polite fast and never condescending to passengers.

Negativ: I could of wish they would have been a little more stern with some passengers.

Positiv: The overall was a pleasant flight

Negativ: It’s really difficult to figure out how to use the entertainment, specially how you can listen or watch a movie , for my parents that are not English speakers they just couldn’t use it so really boring!!!

Positiv: High Quality experience.

Negativ: Could have purchased through Turkish and saved money since I had to make a date change.

Negativ: Crowded seat. But what do I expect with the price I pay?LOL. Otherwise the crew made our flight safe and that’s the number 1 important. Thanks.

Negativ: I bought business class for round trip, However, my flights to/from PEK CGQ were economy

Positiv: Refunded or compensated

Positiv: Nothing

Negativ: My flight was canceled and then the time changed 3 times before I finnally got my flight changed to a completely new flight and route. Was suppose to leave Thursday night at 10:40pm and now I’m leaving Saturday morning at 10:30am. Ruined my entire trip.

Positiv: The staff was great, helpful and polite. Seating was fantastic, exit row with our children together in front of us.

Negativ: We already had printed out tickets but it took over an hour and twenty minutes to check out bag. Additionally the flights departure was delayed by 25 minutes.

Positiv: Kindness of the staff, quick check in, wonderful healthy food, my seat and overall experience.

Negativ: Limited controls on the entertainment.

Positiv: Flight attendants are polite

Negativ: I was not allowed to board the flight and made to wait for 4 hours at the Paris airport. This is extremely disheartening and frustrating to say the least. I would want to rescedhule my upcoming flight to avoid such inconvenience.

Positiv: Sehr freundliche und zuvorkommende Crew

Negativ: Pünktlichkeit

Positiv: The seat is not comfortable. although the plane was an A380, but the configuration is not as comfortable ASIANA.

Negativ: The boarding process is so poorly organized : very very long lines, just a couple of gates for security. The worst I have ever seen is at the Frankfurt airport. It is so bad that I swear I would never fly Lufthansa again. Talking about German efficiency ... nil .

Negativ: The plane was delayed

Positiv: Crew was friendly and we were pleasantly surprised to be fed something on the short flight!

Negativ: Although it was a 4 hour layover, it took almost 3 hours before we saw where our gate was for the flight.

Positiv: Das Flugpersonal von Eurowings waren freundlich. Der Flug startete mit 10 Min Verspätung

Negativ: Ausstattung des Airbus A320 war gut. Verpflegung gegen Zuzahlung war O.K

Positiv: Muy cumplidos y personal amable

Positiv: The price

Negativ: Assistants were rude and the flight was delayed and they didn’t provide a solution to my lost connection.

Positiv: Beinfreiheit im vorderen Bereich

Negativ: Check In mühsam, Gepäckstag beim Self Check In zum selbst ausdrucken, danach erst wieder anstellen, 2 Check in Agents, welche überfordert waren, pünktliches Einsteigen, dann 20 min warten im Flieger - Gepäck wurde erst eingeladen (war beim Check in schon klar, dass sich das nicht ausgehen kann), Snack dürftig und nicht erwähnenswert - Käsesandwich nähert sich der Grösse eines Tapas an, Wahnsinn, aber da dürfte man seitens der Fluglinie sparen/Gewinne machen können??? ...

Positiv: Nothing.

Negativ: Too little space for carry on compartments. Seats are too tight and tiny, very uncomfortable, staff not interacting or smiling, food was disgusting and tasteless, the aircraft seemed old and was so incredibly noisy the whole trip, and the ventilation was too bad the smell was just old and rusty.

Positiv: Spacious flight. Helpful crew. Efficient boarding

Negativ: More food options

Negativ: Smooth & a v.comfortable flight!

Negativ: My seat (8d) would not recline and the hand rest would not go up.

Positiv: Nice clean plane

Negativ: Snacks would have been better than a cheese sandwich

Positiv: Priority Boarding for business class. The cabin crew were attentive, cheerful, caring. It's a short regional flight so the older, regional configuration of the seats is appropriate if not a little shabby. Offer of juices, Arabic coffee and dates before take off is very welcoming as is a choice of hot or cold towels. Flight was on time for take-off and landing.

Negativ: No inflight entertainment or, if there is, there are no headsets.

Negativ: The entertainment system was horrible.

Positiv: The company of the 7 year old girl in the seat in front.

Negativ: The late departure. Again. With no reason or meaningful excuse given. The bland and overcooked food. The lack of space for knees and shoulders even though I'm only 1m72cm.

Positiv: The crew was absolutely amazing

Negativ: More movies on the system

Positiv: Entertainment

Negativ: Food

Negativ: Qatar Airways always goes beyond expectations in every detail of its serivices . Always top niche of Aviation company and wonderful travel experience.

Negativ: Great selection of movies and the food was really good as well.

Positiv: See above

Negativ: See above

Positiv: Dim sum between Hong Kong & Singapore.

Negativ: The layover in Singapore was a nightmare with insufficient hotel accommodation, nothing but Asian food and overly officious security staff.

Positiv: Overall good

Negativ: Boarding needs better management.

Positiv: Selection of films was good

Negativ: BA business class is getting tired and very odd configuration. Ran out of choices for food and breakfast looked like there was not enough to go round. Overnight flight, but food not served for about hour and half, and breakfast served 2 hours before landing.

Negativ: Could have been on time - 40 minutes late

Positiv: The crew, the seats, the food, the overall experiencience were amazing

Negativ: Better headphones

Positiv: The flight crew was good at keeping the guests informed. Plane was clean. Crew was polite.

Negativ: Boarding process felt like Ryanair or Easyjet. The crew kept the lights at full brightness even though it’s a night flight which made it hard to relax.

Positiv: Flight attendants were excellent. There at least two meal and four drink services including tea and coffee after food. Kept up on the bathrooms as well.

Negativ: There were many entertainment services offered but I had some difficulty using the screen. Was able to watch movies etc

Negativ: They list checked our stroller in at the gate but didn’t give it back at our layover in Moscow 6 hour carrying a baby. And when we went to their desk immediately after getting off our plane from Sofia to Moscow they wouldn’t even call the plane to see if it was there.

Positiv: the food was delicious and the flight was smooth, the crew was friendly

Negativ: navigation for the tv was extremely difficult.

Negativ: Delayed for hours. Missed connecting flight. They rebooked for a flight half a day later. Horrible!

Positiv: Over All was good

Negativ: They should offer some soft drinks or coffee at no cost for the price we paid

Positiv: The efficiency of international check in at BKK.

Negativ: The food on the flight is HORRIBLE!!! The stewardess are lacking in communication skills and DOES NOT engage with customers.

Positiv: I liked receiving an extra food as we stuck on plan for extra 2 hours.

Negativ: As we had to wait 50 passengers from another flight we have to stay on plane for extra 2 hours and it’s was terrible experience

Negativ: We were subjected by desk attendant Ravoni to buy a second suitcase bc he would not allow us to take our personal items. He was impolite and aggressive.

Positiv: We will never again fly ukraine air. Terrible customer service, quality, organization. We are overall extremely unsatisfied with this company and will never ever book them again. I will be writing a report to their customer service department. You should stop offering flights from this airline. The worst most negative customer service experience ever.

Negativ: Please see what was written above. There was nothing good about this flight.

Positiv: Flight was fine. No complaints there.

Negativ: I was slapped with a payment for baggage without knowing about it. I had gotten round trip tickets through kayak and for some reason one trip was allowed baggage but trip back was not. Tried to work it out but somehow kayak booked me for a round trip with bags going out but no bags coming in.

Positiv: Seat was ok Food was fine and the crew too.

Negativ: The ground cree including yhe security were terrible Nasty and borderline unrasonable.

Positiv: Boarding was fast

Negativ: The seats were extremely uncomfortable and the crew was kind of rude...

Negativ: Turkish Airlines was absolutely the worst airline I have ever been on. My flight going there was delayed 4 hrs & I missed my connection. They lost my bag & it arrived after 1 wk. Today, my flight was again delayed and I almost missed my layover. Again, my bag did not arrive & they ripped my carry on

Positiv: Flight arrived on time.

Negativ: Boarding was unnecessarily chaotic.

Positiv: Good food, excellent lounge in Istanbul and super comfy seats in the longer leg

Negativ: Boarding crew did not have the required knowledge of visa process and made us wait 40 mins

Positiv: The overall was a pleasant flight

Negativ: It’s really difficult to figure out how to use the entertainment, specially how you can listen or watch a movie , for my parents that are not English speakers they just couldn’t use it so really boring!!!

Negativ: Mal wieder verspätet um rund 50 min. nichts besonderes, eigentlich schon kaum eine verspätung vor dem hintergrund dieser airline. (und das bei einem inlandsflug von 60 min.)

Positiv: Nothing. This airline is the worst. Treatment is horrible, the people at the front desks are rude to everyone and they treat customers in a very unfair way and rude condescending manner and threatened me and another two not to allow us to get on the flight because of their “sudden rules change”.

Negativ: The employee’s could be better at treating people. They are the rudest ever. They could offer more than a cup of water on the flight.

Positiv: So if you exceed 10KG by 100grams they will charge you as separate luggage. In my case I was 1 KG more so I paid 66 Eurosbor I won't board. Which was 20 minutes before take off. So I paid.

Positiv: On time and luggage made it with no problems

Negativ: Was great fligh, no hazzle

Negativ: No delays would be good

Positiv: The seat & the food were better than I’d expected, and, of course, that’s a *big* part of the experience.

Negativ: I had to file a claim with Turkish because my new suitcase (not an expensive suitcase, but still) got seriously chewed up and is now unusable. At least it made it to the destination on time! And the contents were only slightly damaged. I will be happy if I get reimbursed for the suitcase.

Positiv: Crew was very professional and helpful.

Negativ: Transit process at Istanbul airport was not very smooth. Ground staff could have been more helpful.

Negativ: All the staff at the boarding part seem like they unorganized anything. They let all business passengers got it first but they didn’t open the gate door untill all passengers came through. We have to stuck by the gate door for 10-15 min. They not say anything what happened and any apologies word.

Negativ: Luggage lost. Reported at the HK airport. The airport staff told me that no record of my luggage and filed a report for me.

Positiv: The crew was very friendly and accommodating

Positiv: Amazing crew, very polite and helpful Excellent take off and landed super smooth - koodoos to the cockpit team The seats on the aircraft from Beijing to Vancouver was much more comfortable that the aircraft before ( Vancouver to Ho Chi Minh ) but I think that it’s because it is a newer aircraft

Negativ: The food quality was very poor and portion too small. This could utilize some improvements

Positiv: Food Problem !!

Negativ: Worst Food

Positiv: schnelles Boarding, pünktlicher Start, Blueberry-Juice top

Negativ: gibt es auf so ner Kurzstrecke nichts zu meckern, sogar Duty-Free Verkauf - ist man auf der Kurzstrecke gar nicht mehr gewohnt

Positiv: Smooth flight

Negativ: Better leg room, better food, friendlier crew. Today you only get good treatment if you pay extra for it... Something is wrong with the pay-for-good-service model most airlines follow

Positiv: Simple morning flight. Not at all full. Left on time, arrived early. Plane was new. Crew was happy. What more does one need? They were beta testing a new WiFi service. Free, but not yet ready for prime time.

Positiv: Speedy boarding process, good meal choices.

Negativ: Plane was a little dirty. Entertainment was also a little limited in terms of new releases.