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Positiv: Fast boarding

Negativ: Slow in refuelling, got us delayed for 40-

Negativ: When a bought my ticket, I had asked in the office about WiFi. They told me that you have WiFi on the plane. I had checked this information on KLM.com and saw the same, that you have WiFi. This was the reason, why a chose KLM! Then I tried to connected on board but I couldn’t! WiFi was not available. Crew told me that they don’t know anything about it! I was disappointed and angry.

Positiv: Nice crew, good food.

Negativ: Both bathroom were not working in business class area.

Positiv: Very friendly and responsive crew. Announcements from the Capitan and chief of flight attendants are very informative and comforting. Seat positions: very good leg room (even in economy)!

Negativ: Newer airplane, as 747s are kind of outdated now, especially for long distance flights. But overall had good experience with KLM

Positiv: The crew was very nice

Negativ: Softer seats more wholesome videos

Positiv: I was unable to board the flight so there is nothing to talk about.

Negativ: Provide options for accommodation, refund or alternate flights after announcing a 24-hour delay. I had to repurchase my flight from HKG to SFO after finding out that a return ticket is treated as abandoned if one does not fly one way. Not the level of service expected from an international airline.

Positiv: The crew is not so amazing and the food is not so good.They only serve pork and sea food..i don't eat those food for my religion and i asked for another food anything as long as i had something for im starving, for they never had another food to give? You mean i cannot have food while boarding the plane? Im starving and they don't gibe us any food to eat even if i asked them if theres anything . And that is a total not agreeable we are 3 people riding the plane myself and my kids and we did not have anything to eat. The crew is rude when I asked something instead of looking for another food is theres any. I paid for my flight including the food and i was not able to eat.

Negativ: Crew serving food should be nice and make sure that all passengers have food to eat especially if one, two or three or more doesn't eat pork and shrimp..if only i could i could transfer plane at that moment i will do it. Hope they will not feel the way i feel i was starving the whole flight..

Negativ: The extra leg room seat I purchased was not as advertised. There was a row in front of it not show on the web diagram.

Positiv: Entertainment, punctuality, helpful crew

Negativ: Food

Negativ: An airline not only with the best service but the best looking flight attendants. They genuinely smile

Positiv: Yes

Negativ: Every thing was great

Negativ: I wish the 777 had slightly wider seats like the A380

Positiv: Fast and easy.

Negativ: The new Istanbul airport is way too big and confusing. Its pretty but needs people improvement.

Positiv: Food

Negativ: My flight delayed and I missed my connection

Negativ: on time, but bad connection experience

Positiv: Food

Negativ: Person being me wouldn’t allow me To recline my chair and flight attendant didn’t do anyThing about it.

Positiv: The 1-hour complimentary wifi.

Negativ: Hope they had the immigration/arrival card on the airplane.

Positiv: Comfortable cabin atmosphere

Negativ: For extra bag their website says $200 per 50 lbs I was charged $250 instead for 50 lbs excess baggage. Food was terrible and coffee served was cold.

Positiv: attentive crew. comfortable seating. good food options

Positiv: Gate agent gave us extra legroom after our trip to Australia in the crying baby section. No one's fault, but a difficult 14 hour flight. Thank you again for your kindness.

Positiv: Crew were amazing and great entertainment

Negativ: Boarding could be better

Negativ: The rebalance was worst I've ever encountered I was actually scared I prayed many times 4 yo get home safely I was not impressed with my last flight n also why were We delayed coming from manila we turn back many times n I had only 50 mins to catch my flight to Perth if we had landed wen we should hv I'd hv time to buy some gifts I'm.glad that Philippines airlines will fly direct yo manila from Perth come March n I'll use them from now on as it's a few times in the years gone that things has happened to me I forgave ur airline but now i not need to as hv other airline to fly n my darling come here 3 or 4 times each year but will use Philippines airlines URS sincerely Trevor frahm

Positiv: Clean cabin and good service

Negativ: Not every body is doing extra miles to make customer happy

Negativ: Entertainment and access to Wifi

Positiv: Very smooth boarding on both flights, a smooth transfer between flights, and comfortable seats (especially nice flexible headrest on longhaul flight). Very friendly and helpful crew.

Negativ: Movies available weren't to my taste, which isn't important anyway.

Positiv: Pünktlich!

Positiv: The crew was nice. The economy seating was sorta spacious, but then again, it was economy. I’m 6’2” and my knees didn’t hurt.

Negativ: It’s standard European airline. Don’t expect Cathay, Singapore or Emirates.

Positiv: Service was very good

Negativ: Misdirected at upper entrance.

Negativ: The fish is terrible - no matter it is regular or low salt meal.

Positiv: Seats were very comfortabe

Negativ: Food was not great. It took over an hour for the bags to come through at JFK.

Positiv: Great service

Negativ: N/A

Positiv: Crew

Negativ: Earlier travel and respect of initial timing. If they also afforded a place to rest for the long lay over in turkey.

Positiv: The Turkish crew is very attentive and nice.

Negativ: Turkish airlines is perennially late. I’ve either missed my connection or had to run to my gate every single time I’ve flown internationally with them. This seems to be pretty well known among the travelers that use them often.

Positiv: Convenience

Negativ: baby food could have been served baby bassinet installed only after asking multiple times

Positiv: Crew amazing.

Negativ: Food variety should be increased.

Positiv: I loved the entire experience. This flight was my second trip with Cathay Pacific and I couldn’t be more satisfied. Seats were clean and comfortable. They had decent leg room and great range of motion. The entertainment center was simple but sleek. I loved the extensive movie library. Service was great.

Negativ: Boarding was delayed but the crew did keep us updated and was systematic in boarding

Positiv: Seats were very comfortable and so were the entertainment options

Negativ: The food was really sub-par in terms of quality. Also the it took over an hour for bags to come through which if we are flying business is a little sub-par

Negativ: More regional movies for India

Positiv: crews are ok. but they run out chicken entre. awful.

Negativ: entertainment was poor. use remote control, really.

Negativ: No toilet available at gate due to enhanced security measures when flying to the USA.

Positiv: Staff were accommodating and considerate, great flight!

Positiv: Crew did a great job keeping the long 11hour flight manageable!

Negativ: Keep the temperature at a more reasonable level. Blankets + two layers of clothing was definitely not enough.

Negativ: I paid for the preferred seat .and i found that people beside me didnt pay anything when i asked them ,

Positiv: Nothing

Negativ: Transavia does not serve anything complementary, not even water. A flight between two countries that is five hours long must be better than this. I was not aware of Transavia doing that before I booked. I will never fly with them again

Positiv: Services is good .

Negativ: Food can be better

Positiv: The seats were surprising and comfortable and reclined quite a bit. The food was excellent and the people serving it was so nice

Positiv: It was ontime

Negativ: Plane dirty toilets disgusting, much to warm in cabin, very tight seats and Turkish doesn’t enforce their carryon luggage regulations do boarding takes ages

Negativ: Difficult trip and costly delays both ways. Going to Cairo from Istanbul we were delayed 5 hrs so we arrived at 1AM instead of 8:30PM the night before.

Negativ: Just to improve on the services and hospitality but there are really good

Negativ: Food and drink service

Negativ: The crew should be more kind.

Negativ: Extremely bad service at the ticket counter. Really disappointed, really disappointed

Negativ: Seats were very uncomfortable. Food taste is ok. One of our checked bags was not loaded.

Positiv: Friendly staff. Both two meals were awesome.

Negativ: Already done.

Negativ: Entertainment and access to Wifi

Positiv: One of several preferred airlines when flying to Asia. Really enjoy their service, and it's wonderful to wake up to many beauties in view!

Positiv: Crew were very gracious and kind.

Negativ: Food not as good as before

Negativ: I bought the ticket thru kayak and they were no help when weather screwed up connections. Never buy that way again. I will only buy direct from the airlines. Kayak cost me $690. Thanks Mark

Positiv: Food was good, crew was really helpful

Positiv: Professional service

Negativ: 1.No punishment for smiling... 2.Giving us the bread (with clippers) is great but that is not enough if we (the passengers) didn’t wash our hands. 3.Operating the seats (2 buttons) May Not be as easy as you might think.

Positiv: No complaints, Turkish airlines is simply one of the best company in Europe.

Positiv: Comfortable cabin atmosphere

Negativ: For extra bag their website says $200 per 50 lbs I was charged $250 instead for 50 lbs excess baggage. Food was terrible and coffee served was cold.

Positiv: The crew was really sweet and making sure passengers were comfortable.

Negativ: Flight was a little long!

Positiv: The seat that I picked.

Negativ: Running water in the bathroom

Negativ: Boarding was disorganized. Otherwise everything was good

Positiv: yes

Negativ: food

Positiv: good service, on top of it i have been upgraded during the longer oversea flight. i like the companies doing that often

Negativ: food can always be better but overall ok

Positiv: Service and food.

Positiv: Seat not comfortable at all... no TV.... sounds bizarre from the plane.... I was scared all the time

Positiv: Crew was super 5 stars, airplane 0 stars, narrow and ugly, change planes , who gave any star to that Airline don't belief .

Negativ: Bigger seats for 10 hour flights

Negativ: Better food options but that’s for all airlines!

Positiv: Everything was good

Positiv: This flight left nearly an hour late, which at 1 AM really hurts. The crew were ok, but the flight seemed understaffed, and our service in premium economy was pretty ordinary.

Negativ: Total gong show getting to our connecting flight in HK, but Cathay Pacific got us there with only seconds to spare.

Positiv: Seats were very comfortabe

Negativ: Food was not great. It took over an hour for the bags to come through at JFK.

Negativ: No landing form!!

Positiv: good service, nice staff, confort ok

Negativ: food can always be improve but overall ok