Positiv: "Die Crew wahr sehr nett und aufmerksam."
Negativ: "Mehr Auswahl an Filmen könnte sein."
Negativ: "Nada, I slept through this leg and the staff let me be."
Positiv: "Bei diesem knappen Abstand zwischen den Sitzen sollte man die Lehnen nicht bewegen können."
Negativ: "Teach Swiss Airlines stewardesses Lorena kãrli and Sabrina stadler manners. They are impolite and racist. Typical cold Swiss hospitality"
Positiv: "About as good as they come."
Positiv: "sehr freundlich, sehr gute Service, alles in allem sehr professionell"
Negativ: "leider ging der Flug eine knappe Stunde später als geplant"
Positiv: "Das a la carte Menue war sehr gut, kein Vergleich zum normalen essen"
Negativ: "der Gang ist ziemlich eng zum laufen"
Positiv: "gut organisiert"
Negativ: "Snack war eiskalt"
Negativ: "Coffee on 50 min flight would be appreciated. Flight was delayed."
Positiv: "Bequeme Sitze mit genug Beinfreiheit"
Positiv: "The boarding process was much easier and faster. No delayed flights."
Negativ: "I used the laboratory before takeoff as I was one of the first people on the plane and I forgot to go before I boarded. The hand soap container was empty and I had to tell one of the crew. Shouldn’t that have been taken care of before boarding passengers?"
Positiv: "super crew"
Negativ: "Wifi, Mehr Information über die App"
Positiv: "Leider ziemlich unfreundlich, ungewöhnlich für Swiss"
Positiv: "Die Crew war sehr aufmerksam. Die Sitze sehr bequem"
Negativ: "Schlechte Benfreiheit. Insgesamt sehr eng in dem aus gebuchten Flugzeug"
Positiv: "Freundliches Personal; nützliche Informationen zu Verspätungen etc."
Negativ: "Sehr wenig Beinfreiheit; Verspätung beim Abflug, Warteschleife vor Landung"
Positiv: "Freundlich, pünktlich, gute Getränkeauswahl und Snack"
Negativ: "Seats and leg space were uncomfortable, staff could have been friendlier and more presentable (cleaner appearance)"
Positiv: "Spacious seating available/ snack/staff"
Negativ: "No entainment"
Positiv: "All operations a-ok"
Positiv: "Pünktlich, ausreichender Sitzabstand, freundliches Personal."
Positiv: "Sehr freundliche Personal ."
Positiv: "Good crew and despite the short flight we even got a sandwich which was great after a long day"
Negativ: "No entertainment but short flight"
Negativ: "Essen war gut."
Positiv: "Besatzung war heute wirklich super und sehr zuvorkommend!"
Positiv: "All of them are friendly...good service with snacks not like others airline to travel no snacks and drink but Swiss they have a snacks"
Negativ: "Special Meal war nicht wie bestellt verfügbar."
Positiv: "the crew was great."
Negativ: "they asked us to check in our carry-on because the plane was full.I had important papers so I had to explain my situation. I hate confrontation so I felt anxious and I'm already an anxious flier. I feel that this should only pertain to people with larger carry-on. my was below the average size."
Negativ: "It was so hot on the (delayed) flight"
Positiv: "Sehr nette Crew"
Positiv: "Service and Aircraft B777"
Positiv: "All good, just perfect and friendly crew. Great aircraft (B777)"
Negativ: "Kurzfristiger Wechsel des Flugzeugs, Änderung des Sitzplatzes"
Positiv: "Swiss Lounge, food excellent."
Negativ: "everything was very good"
Positiv: "From boarding to disembarking, flying SWISS First is an experience. Attention to detail, great staff, wonderful food. And the seat is very roomy and comfortable."
Negativ: "Sadly, the IFE system was malfunct -but there were magazines and newspapers instead."
Positiv: "Sehr freundliches Personal am Check-in"
Negativ: "Keine Lademöglichkeiten/ Steckdosen etc. Im Flieger"
Positiv: "Flugpersonnal aufmerksam und nett Essen sehr gut"
Negativ: "Schwierigkeiten zum Schlafen aber normal."
Positiv: "Great service--able to buy duty free even on such a short flight. Stewardess was able to take my order and complete purchase just before landing."
Positiv: "Everything! The cleanest aircraft I have ever been on, excellent crew, amazing breakfast!"
Negativ: "Nothing, everything was superb"
Positiv: "Freundliche Crew und kleine Verpflegung im Flugzeug. Dankeschön"
Positiv: "All very comfortable"
Negativ: "It was delayed"
Negativ: "К сажалению,мне испортили отпуск. Был утеряны мой багаж. Я вынуждена 3 день ходить по магазинам и тратить свое время на отдых,покупая необходимые вещи,те, что необходимо для отдыха. Я потеряла три дня отдыха. И до сих пор я дожидаясь , сижу в квартире и не знаю когда он прибудет. Я крайне не довольна To the planting, I was spoiled vacation. My luggage was lost. I have to go shopping for 3 days and spend my time on vacation, buying the necessary things, those that are necessary for recreation. I lost three days of rest. And so far I'm waiting, sitting in the apartment and I do not know when he will arrive. I am extremely unhappy"
Positiv: "Nice Aircraft, nice crew"
Positiv: "Freundliche Bedienung"
Negativ: "fast 4 Stunden verspäteter Abflug, ca. 1.5 Stunden nach Boarding stand der Flueger noch immer am Dock"
Positiv: "I had a wonderful experience the whole way through."
Negativ: "The TV froze and stopped working for me. Thankfully it was the last thirty minutes of my flight. Mine was the only that appeared to be broken."
Positiv: "The length of the flight"
Negativ: "3 of our 5 suitcases were out of luck to make it.. they damaged our 2 new luggages and the third one.. we only realized at home... now I have to deal with that too so I will be with Swiss on my mind for a while.. never again!!!"
Positiv: "Zuvorkommendes Personal"
Negativ: "Boarding started 20 mins late, once on board was moved to accommodate a family to sit together. No objection to them sitting together but how is it possible that they’re in that situation to begin with. Flight was overbooked so crew offering cash to delay for a later flight, which on a Sunday evening is an unappetising proposect"
Positiv: "Allgemeine Pünktlichkeit und Freundlichkeit"
Negativ: "Rollkoffer wird abgenommen obwohl ich mit diesem seit Jahren fliege. Andere werden mit grösseren Rollkoffern durchgelassen. Mehr Konsistenz bitte. Egalité! Alle oder keiner, aber keine Willkür."
Positiv: "Comfortable and smooth landing of the Captain."
Negativ: "Service training for the Crews for being more polite and for having smiling face..., please!!! Everyone was angry for hardworking????"
Negativ: "If my plane wasn’t overbooked and I actually got on it. Instead I missed my connection in Barcelona and had to buy a new ticket from Barcelona to the US."
Negativ: "The plane was old and had no entertainment, there was a technical problem with the plane that made us late"
Negativ: "Include the baggage fee in the price of the ticket"
Positiv: "The crew was awesome"
Negativ: "Not AirEuropa’s fault but they left before we arrived in Zurich because Delta flight 66 was so late that our 3-hour layover became the AirEuropa flight left before the Delta flight arrived and deplaned."
Positiv: "The airplane"
Negativ: "Flying on time"
Positiv: "Check-in for bags was fast and the staff was very friendly."
Negativ: "Boarding started 50 minutes late without explanation and we sat on the plane at the gate for another 45 minutes without any explanation as to what the delay was for."
Negativ: "It was an excellent experience to fly by Air Europa. I will choose this airline next time, and i will recomend to my familiy and friends. Their personal is very professional. Thank you Air Europa."
Negativ: "At check in, our carry-on bag was 1lb over weight and we were told we would need to check our two bags. We saw several individuals with much larger bags boarding the plane."
Positiv: "Pünktlicher Start, nette Besatzung"
Negativ: "Es gab keine Getränke und nicht mal eine Kleinigkeit zum Essen inklusive."
Positiv: "The plane its so big and we arrived in barcelona on time its my second time."
Positiv: "The plane was large and the seats very confy."
Negativ: "The AirEuropa App, doesn’t work very well with IPhone, getting constantly error signs. I decided to change my seat after getting the boarding pass, but it was impossible. The app didn’t allow me."
Positiv: "Der Flug ist pünktlich gestartet"
Negativ: "Das Boarding war ok etwas messy nicht geordnet."
Positiv: "Professional crew"
Negativ: "There was a 2 hours delay that caused me to miss my other flights, without any compensation or at least apology"
Positiv: "The check in process was fast and the airport security was courteous. The seats were comfortable and the plane was pretty empty."
Negativ: "One of the flight attendants, instead of waking us up gently to reposition our seats to the upright position to land decided to wake both my husband and I by abruptly reaching between us to get to the arm rest and do it herself. This was extremely rude and unprofessional."
Positiv: "Da es nur um einen 40 Min. intra-Kanaren Flug handelt war alles Schnell, Einfach und Schmerzlos. Bei dem Flug war auch ein Gepäckstück inklusiv. Super Preis-Leistungsverhältnis"
Positiv: "Der Flug selbst war angenehm und die Landung 15 Min. vor Landezeit."
Negativ: "Das Flugpersonal war eher unfreundlich und hatte schlechte Englischkenntnisse, es wurden nur Getränke gegen Bezahlung serviert."
Positiv: "Die Sitze waren gut verstellbar und die Temperatur im Flugzeug sehr angenehm. Es musste sicher niemand frieren. Ein genügend breites Film- und Musikangebot war vorhanden."
Negativ: "Beim Online-Check-in ist es nur möglich, die Boarding-Karten auszudrucken und nicht aufs Handy zu senden. Wer nimmt schon seinen Drucker mit in den Urlaub! Deshalb stand am Check-in-Schalter dann eine Mega-Schlange an, obwohl der Online Check-in vorher schon erfolgt war. Schlechte Englischkenntnisse des Flugpersonals. Kopfhörer für die Fernseher müssen gekauft werden (2,50 €). Der Verkauf beginnt jedoch erst eine Stunde nach dem Start. Bis dahin kann man sich mit Lippenlesen beschäftigen. Die Kaffeebewirtung wurde ab der Hälfte des Flugzeuges unterbrochen wegen Turbulenzen. Verständlich! Nur wurde der Rest der Passagiere danach nicht mehr bedient. Wer unbedingt Kaffee wollte, konnte einzeln in der Besatzungskabine nachfragen. Die Toiletten müssten bei einem Langstreckenflug unbedingt zwischendurch einmal gereinigt werden."
Negativ: "Madrid Airport is a nightmare! Long walks, confusing, crowded, etc."
Positiv: "Beide Flüge (FRA-Madrid und Madrid-Mallorca) waren pünktlich. Da wir in Madrid über 5 Stunden Aufenthalt hatten, sind wir mit dem Taxi zum Prado gefahren und haben uns 2 1/2 Stunden dort die wunderbare Gemäldesammlung angesehen. Das Personal war höflich und freundlich."
Negativ: "Die Sitze waren ungemütlich und nicht weit genug zurückklappbar. Die Kopfhörer waren kostenpflichtig. Man musste sich seine Getränke ständig selbst holen."
Positiv: "Maschine ist mit Verspätung gelandet, keine Durchsagen, keine Reinigung der Kaniene!"
Positiv: "Der Flug hatte zwar ein wenig Verspätung aber das nette Personal auf dem Flughafen und die unkomplizierte Abfertigung haben das wieder herausgerissen."
Negativ: "I'm curious with Air Europa for not thoroughly detailing me at the time of booking about the extraneous and very unreasonable check-in baggage fee for €60!! For checkin in 1 bag at the counter! The website was deceptive in its wording with 1 baggag is free and the rest has a fee. Therefore, i understood that i didn't have to purchase a check in luggage fee. That right there is living expense that I depended on for my trip. Thanks Air Europa! The check-in agent and another Air Europa representative at the Madrid airport did little to anull my fee that I felt mislead about. That was terrible customer service! I tried to give my flight a chance, but the touch down landing was probably one of the worst jolted sloppy touchdowns I've experienced. I looked around to see other's surprised reaction. I don't know of how Air Europa stocks or current state of economy are; but after dropping €60 for 1 checked in luggage, I'd expect a free beverage or light snack provided. Even the hot tea was €2.50. Im not happy and warning other's not to use this airline."
Positiv: "Alles in ordnung"
Positiv: "For a short flight chair was comfortable."
Negativ: "No food, no entertainment. Late plane"
Negativ: "Delayed, both ways"
Negativ: "Scam of taking enormous amount of money from passengers for check in baggage. At the time of making the booking,your website didn't show how & where to pay for Che k in baggage but when I checked in at the airport I had to pay 60 euros each for check in baggage when I had paid only $50 for the airfare. I think it's highway robbery to charge so much for checkbin baggage by deceiving passengers of not providing the option to pay half the price at the time of purchasing the ticket. I would never book another ticket through your site & will make sure I tell everyone to do the same. I had worse experience ever."
Negativ: "Row 35 should not be an option far too tight"
Positiv: "Decently comfortable seating - Good flight staff."
Negativ: "Flight was delayed and boarding took longer than seemed necessary. Food wasn't so good and entertainment was virtually nonexistant."
Positiv: "Crew was nice"
Negativ: "Air Europa lost my bag for 6 days. I picked it up at the airport finally the 7th day of my trip. They found it on day 3 but took 4 entire days to ship it from Boston. Awful. We were also delayed 3 hours in Madrid with no compensation, we got a "snack" voucher that totaled $5. It was terrible and I will never fly this airline again."
Positiv: "Arriving plane was late and then there was added lateness because of a bag put on the plane without owner getting on plane -- perfectly fine otherwise, just a bit disorganized."
Negativ: "Terrible line up for boarding."
Negativ: "Kayak did not disclose that checking bags would cost extra. We got hit with a 60e checked bag fee at the airport. If it WAS disclosed it certainly wasn't in plain site on the mobile app. I checked back on the app to see if I had missed it disclosed somewhere but I still couldn't see it. So it's almost false advertising. Kayak should protect its users. Also, our checked bag that we paid the extra money for arrived late! After our flight was delayed over an hour by the way! Kayak should protect its customers better. Or at least make sure they're informed"
Positiv: "Smooth flight. Quick flight."
Negativ: "ALL food was sold to us. No movies."
Negativ: "The ads! No food. Nice new plane though!"
Negativ: "We flew twice in 2 weeks. One way the delay was 40m, back - 1 hour"
Negativ: "Flight was cancelled without explanation. We scheduled flight was also seriously delayed. Flight to Barcelona was siginifivantly delayed as well. Poor communication to the passengers. I'll never fly Air Europa again. Moreover, I'll recommend my friends to not fly this airline as well."
Positiv: "One attendant took care of an infant while a mother was suffering from a nose bleed."
Negativ: "Air Europa check in was at area 2, furthest corner of Zurich airport; no sign of which section of check in area 2 (1 through 5) the airline check in seciton is. You have to walk the entire area (seems like a whole separate terminal) to find the counters which were combined with 6 other airlines. Took only 20 minutes. Then to the opposite corner of the airport to board the plane to Madrid. WOW!"
Positiv: "The new planes are great! Lots of room in the overhead bins, I was able to fit my acoustic guitar in without any trouble. Crew were very helpful and professional. Thumbs up Air Europa!"
Negativ: "Don't have tv , after overnight flights we sitting in airplane more than 1,5 hours with out air conditions"
Positiv: "I had zero problems"
Positiv: "Short flight"
Negativ: "Not clear how to precheck a bag when booking Cost 30 instead of 15 dollars at counter"
Negativ: "Food can be improved"
Die Flugbegleiter waren so hübsch und nett 😍
Negativ: "Die Kommunikation mit Mundschutz leider sehr kompliziert ,, das Boardpersonal sollte einfach viel langsamer aber dafür lauter sprechen ,, nicht schön aber dafür effizient"
Positiv: "Seat was comfortable and we landed on time, even after leaving late."
Negativ: "Crew needed better attitude."
Negativ: "The seat area was dirty with broken biscuit crumbs - both seat and floor. The pocket in front of the seat (back of previous seat) was filthy with what looked like yogurt and chewing gum. Very unpleasant!"
Negativ: "We had to wait for someone... Couldn't leave with out them. Departed an hour late."
Positiv: "Good but not the delay"
Negativ: "The flight was delayed by 2 hours so I missed my coach from Barcelona to valencia and had to pay €34.50 for another ticket can you please try to refund me this money."
Negativ: "Flug war verspätet"
Negativ: "Beide Flüge waren verspätet"
Positiv: "The crew are so helpful and friendly"
Negativ: "Our flight was ridiculously delayed due to fog no fault of the airline but the communication was terrible"
Positiv: "Good leg room"
Negativ: "30 minutes late - better than 2 hours with previous Vueling flight..."
Positiv: "The flight was on time. The ground crew was pleasant and helpful, especially in meeting the needs of handicapped passengers."
Negativ: "You have to pay for anything you consume in the way of food and drink... even a glass of water to take a pill. My wife and I fly frequently and this will be our last time to fly Veuling. Other than the lack of any free beverages, the legroom is minimal, there is no TV and no electronic recharging at the seats."
Negativ: "Unkoordiniertes Boarding und 1,5h Verspätung."
Negativ: "Seats are like deck chairs with no leg room"
Positiv: "Alles hat geklappt, war angenehm. Immer informiert über Verspätung."
Negativ: "Langes Koffer Drop off und Flug Verspätung von 9 Minuten +- verhindern das Punktemaximum. Für die schreienden Babies kann ja die Fluggesellschaft nichts."
Positiv: "When check-in online I was given 1st row seats, as a result I was treated as an excellence customer. Great service."
Negativ: "Delayed flight that was a connection and nearly missed my next flight"
Negativ: "The flight was delayed for an hour which made me late for where i needed to be"
Positiv: "Getting off the plane in Barcelona"
Negativ: "Extremely poor service by the cabin crew. They were extremely lethargic and slow with service. So much so that numerous rows of seats with young families were never served. No announcement or apology, they just stopped serving as they needed to prepare to land. They knew from the start how long they would have to serve drinks/snacks but didn’t care and definitely did not go out of their way to ensure everyone would be served. The worst service or total lack of that I’ve ever had."
Negativ: "Flights notoriously late Staff useless Service inexistant No information provided Avoid Vueling"
Negativ: "Plane late Check in late What a joke first time flying with this joke company"
Positiv: "we reached our destination alive"
Negativ: "We sat on the aircraft on the tarmac for two hours, no explanation. Food and drink were served 20 mins before landing, some people didn’t get a chance to have a drink. Staff were disorganised confused and rude. My debit card was handed to another passenger because the steward had no idea what he was doing. Beyond awful!"
Positiv: "Seats were clean"
Negativ: "Delayed flight which lead to then sitting in the plane on the runway awaiting a time to take off. Flight attendant didn’t serve the back half of then plane with drinks. Luggage Carousel kept changing."
Negativ: "Delayed by almost 4 hours with no communication. By the time we found out we could get a meal voucher it was too late"
Negativ: "Flight delayed, no gate information till 18:40 - when flight was supposed to take off at 14:40 - then gate overcrowded by passengers from 3 different flights all to the same place. Crew members didnt know how to handle the situation and over 200 did not board the plane. However once taken to the plane lucky passengers had to wait outside on runway for approximately 40 mins as cabin crew also did not know how to handle the situation. Those with assigned seats did not get them and those with luggage to go in the cabin were informed there was no more space and luggage had to be put in the hold. We finally boarded the plane at approximately 8:40 but could not take off for another 2 hours where we were stuck on a small cramped space on a plane full to capacity not having eaten anything for hours with no idea of the progress of the situation. In conclusion I expect every passenger should receive a refund for not only the extrodinary 8 hour delay but for the mismanagement of the entire situation."
Positiv: "Nothing.... Very poor. Generally Vueling has a poor image but I took a chance nothing has changed"
Negativ: "On board the plane I was told you have to pay for all the food drinks quite abruptly maybe because I had shorts on and a tee shirt the lady in question thought I did not have much money.....Never go by how somebody is dressed that's my advice to your airline staff...."
Negativ: "On arriving two hours early to my flight I was told that I was being put on standby because the flight was full. Not sure how I got bumped from a flight that I bought a ticket for 3 weeks ago? Upon waiting at the gate I came to realise that 17 other people had also been bumped. How does an airline overbook a flight that much? We were led to the baggage claim and told to pick up our bags to be rechecked- then the flight attendants disappeared, giving us no further direction as to where to go or what to do. My bags did not arrive on the carousel, either did anyone else’s that had been bumped. We walked up to the check in desk only to be told to consult the baggage service desk downstairs. Upon doing that we were told to go back to the check in desk. After going to the check in desk again we were told to go to the customer service desk. After doing that and waiting another half hour, we were given new tickets and told that our baggage had left on our original flight and would be waiting for us in Barcelona once we got there. Our compensation for all of this hassle was only a free meal from the restaurant. When we went to the restaurant we were told that we were only allowed one of the cold sandwiches and a small drink. Absolutely appalling as we were starving and exhausted. All of the flights were also delayed, however all the boards continued to say they were ‘on time’. The board for the flight we eventually took said we were ‘on time’ despite the fact we were still standing at the gate at the time we were supposed to depart. After arriving on a flight 5 hours later than we should have arrived, We were then told by the baggage desk that the luggage had not arrived in Barcelona and were instead back in Paris. So the staff in Paris blatantly lied just to get us to leave them alone. No apology was offered at any point of this whole ordeal, no compensation other than a sandwich and a bottle of water, and i’m now left with absolutely nothing but the clothes on my back. Not even a complimentary toothbrush which has been given to me along with toiletries and a t-shirt the last time my bags were delayed. Absolutely appalling from all aspects of this whole company. I am sorry to say I’ve already booked my return flight, however after that flight I am never flying Vuelig again!"
Negativ: "Mehr als eine Stunde Verspaetung .."
Positiv: "Bei der Gepäckaufgabe wurde uns durch den Mitarbeiter statt der letzten Sitzreihe ein Platz in Reihe 4 "ausnahmsweise" zur Verfügung gestellt. Die vorderen Sitzreihen waren nicht belegt bzw. das Flugzeug nicht voll belegt."
Negativ: "Nach rd. 3 Std. Verspätung beim Start erfolgte keinerlei Entschuldigung der Kabinencrew. Üblicherweise gibt es dafür zumindest kostenloses Mineralwasser. Statt dessen hat die Kabinencrew zuerst gemütlich gegessen und getrunken und das vordere WC gesperrt. Um die Passagiere würde sich die ersten 45 Minuten nicht gekümmert. Somit Schlangenbildung am hinteren WC. Gewisse Lustlosigkeit erkennbar. Ähnliches Verhalten die letzten 45 Minuten vor der Landung. Statt dessen mit dem I-Pad gespielt. Es stellt sich die Frage, ob nochmals mit Vueling gebucht wird, wenn es eine Alternative gibt."
Positiv: "Friendly and helpful staff. Comfortable and decent legroom in the cabin."
Negativ: "Slight delay on departure but not really an issue. Bit of a long wait for baggage in Barcelona on arrival but don’t think it’s Vuelings fault."
Negativ: "Hinflug Verspätung wegen Streik in Barcelona, Rückflug verspätet wegen notwendigen Radwechsel, der noch im Gange war als der Einstieg vom Bus in den Flieger erfolgte."
Negativ: "Essen: bitte auch ohne Käse/Milch/Fleisch = vegan anbieten!"
Positiv: "Safe flight, good leg room"
Negativ: "Delayed departure, delayed boarding"
Negativ: "Der Flug hatte zwei Stunden Verspätung, es gab keine Entschädigung."
Positiv: "Crew was nice and welcoming"
Negativ: "Plane took off an hr later, not many vegetarian or vegan meals to choose from, my legs didn’t fit in my seating area..."
Positiv: "Der Flug ist pünktlich gestartet. Sitzplatz am Notausgang hatte mehr Beinfreiheit"
Negativ: "Der Komfort und Service waren für einen Billigflieger in Ordnung"
Positiv: "Der Flug ist pünktlich gestartet, es war alles (boarding, etc.) gut geregelt."
Negativ: "Getränke und Essen kann man nur gegen Bezahlung erhalten (wir wurden darüber noch davor informiert), aber das auch Wasser nicht kostenlos angeboten wird finde ich seltsam, insb. wenn es zu unerwarteter Verlängerung des Flugs kommt (in unserem Fall statt 2 sollten wir 3 Std. wegen massives Flight Traffics von Barcelona nach Wien fliegen) und trotzdem haben wir kein Wasser erhalten. Ist überhaupt nicht in Ordnung!!!"
Positiv: "cabin crew was friendly"
Negativ: "ground staff was so trained to brush problems to the customers that never again Vueling, so bad experience compared to Ryanair..."
Positiv: "Flug hatte fast 7 Stunden Verspätung. Keine Verpflegung in dieser Zeit. Erst nach dem Start DURFTEN wir der Airline Geld in die Kasse spülen und ihr ESsen und Getränke abkaufen!!!"
Negativ: "Flug ist leider unpünktlich gestartet."
Positiv: "Flug war 4 Std verspätet."
Negativ: "Es war nur sehr wenig Essen an Bord, dass man kaufen konnte. Sitze unbequem."
Positiv: "Pünktlich gestartet etwas zu essen auf Zahlung ( heute üblich) etwas veraltetet sitze. Flugpersonal sehr freundlich"
Negativ: "Mein Koffer ist komplett demoliert worden habe es gemeldet nun bin ich gespannt ob es erstattet wird!!!"
Negativ: "The flight was cancelled after checkin . Trying to get an alternative was futile with no success.Had to drive 1000 km in the end. No announcements made in English. Plese advise how to get a refund."
Positiv: "Das Flugpersonal war sehr aufmerksam, das einzige was fehlte, war die Durchsage auf Deutsch."
Negativ: "Durchsagen auf Detusch fehlten, da Englisch nicht so deutlich war und Spanisch verstehen wir nicht."
Negativ: "Very little legroom"
Positiv: "Unser Flug ist ganz pünktlich gestartet und somit auch pünktlich gelandet"
Negativ: "Es gibt nichts auszusetzen. Sehr freundlich."
Positiv: "Flight on time"
Negativ: "Was made to put case into the hold at the gate, they said there wasn't enough room on the plane, got on, there was loads of space and loads of cases. Got to Barcelona and my Kipling monkey had been removed from case, either in Birmingham or Barcelona."
Positiv: "The staff were nice, and we landed which is always a bonus"
Negativ: "Almost missed the last aerobus because of the long delays. Long waits with boarding."
Positiv: "Furious, Vueling is always late!!!"
Negativ: "Always late,, they don't care!!"
Positiv: "Staff were fine, lovely to check in online and not have to worry"
Negativ: "Once onboard we sat for nearly an hour going nowhere"
Positiv: "Selbst wasser kostet geld"
Positiv: "Flugpersonal freundlich, aber noch nicht mal einen sdchluck wasser gibts gratis."