Finde günstige Flüge von Zürich nach Barcelona

Positiv: "Yes"
Negativ: "0"

Positiv: "N/A"

Positiv: "Die Crew wahr sehr nett und aufmerksam."
Negativ: "Mehr Auswahl an Filmen könnte sein."

Negativ: "Nada, I slept through this leg and the staff let me be."

Positiv: "Bei diesem knappen Abstand zwischen den Sitzen sollte man die Lehnen nicht bewegen können."

Negativ: "Teach Swiss Airlines stewardesses Lorena kãrli and Sabrina stadler manners. They are impolite and racist. Typical cold Swiss hospitality"

Positiv: "About as good as they come."
Negativ: "Nothing."

Positiv: "sehr freundlich, sehr gute Service, alles in allem sehr professionell"
Negativ: "leider ging der Flug eine knappe Stunde später als geplant"

Positiv: "Das a la carte Menue war sehr gut, kein Vergleich zum normalen essen"
Negativ: "der Gang ist ziemlich eng zum laufen"

Positiv: "gut organisiert"
Negativ: "Snack war eiskalt"

Negativ: "Coffee on 50 min flight would be appreciated. Flight was delayed."

Positiv: "Bequeme Sitze mit genug Beinfreiheit"

Positiv: "The boarding process was much easier and faster. No delayed flights."
Negativ: "I used the laboratory before takeoff as I was one of the first people on the plane and I forgot to go before I boarded. The hand soap container was empty and I had to tell one of the crew. Shouldn’t that have been taken care of before boarding passengers?"

Positiv: "Leg room always an issue. Crew really great."
Negativ: "Gluten free option"

Positiv: "super crew"
Negativ: "Wifi, Mehr Information über die App"

Positiv: "Leider ziemlich unfreundlich, ungewöhnlich für Swiss"

Positiv: "Die Crew war sehr aufmerksam. Die Sitze sehr bequem"
Negativ: "Schlechte Benfreiheit. Insgesamt sehr eng in dem aus gebuchten Flugzeug"

Positiv: "Freundliches Personal; nützliche Informationen zu Verspätungen etc."
Negativ: "Sehr wenig Beinfreiheit; Verspätung beim Abflug, Warteschleife vor Landung"

Positiv: "Freundlich, pünktlich, gute Getränkeauswahl und Snack"
Negativ: "———-"

Negativ: "Seats and leg space were uncomfortable, staff could have been friendlier and more presentable (cleaner appearance)"

Positiv: "Spacious seating available/ snack/staff"
Negativ: "No entainment"

Positiv: "Cabin cleanliness isgood"
Negativ: "Food is bad"

Positiv: "All operations a-ok"

Positiv: "Punctual modern aircraft."
Negativ: "The onky bad thing was luggage collection. Belt 6 tucked away. The luggage was so quick coming off that there was no-one to collect it . The belt was soon full and no.more luggage could enter the belt until the luggage on the belt was claimed"

Positiv: "I thought my out flight with Lufthansa would be good but it was surpassed by the return flight with Swiss Based on my experience I believe Swiss should be a 5 star airline as well"
Negativ: "A slight delay"

Positiv: "Pünktlich, ausreichender Sitzabstand, freundliches Personal."

Positiv: "Reliable, modern cabin, nice crew"
Negativ: "Some more music choices would be nice"

Negativ: "The screens would freeze for all the people around. The connecting flight had 50 minutes, however there was another security check and gate was quite far, everything had to be done in a hassle and we were nervous throughout regarding missing the flight."

Positiv: "Sehr freundliche Personal ."
Negativ: "Verspätung"

Positiv: "Good crew and despite the short flight we even got a sandwich which was great after a long day"
Negativ: "No entertainment but short flight"

Negativ: "Essen war gut."

Positiv: "Besatzung war heute wirklich super und sehr zuvorkommend!"

Positiv: "All of them are friendly...good service with snacks not like others airline to travel no snacks and drink but Swiss they have a snacks"

Negativ: "Special Meal war nicht wie bestellt verfügbar."

Positiv: "the crew was great."
Negativ: "they asked us to check in our carry-on because the plane was full.I had important papers so I had to explain my situation. I hate confrontation so I felt anxious and I'm already an anxious flier. I feel that this should only pertain to people with larger carry-on. my was below the average size."

Negativ: "It was so hot on the (delayed) flight"

Positiv: "Sehr nette Crew"
Negativ: "-"

Positiv: "Service and Aircraft B777"

Positiv: "All good, just perfect and friendly crew. Great aircraft (B777)"

Negativ: "Kurzfristiger Wechsel des Flugzeugs, Änderung des Sitzplatzes"

Positiv: "Swiss Lounge, food excellent."
Negativ: "everything was very good"

Positiv: "From boarding to disembarking, flying SWISS First is an experience. Attention to detail, great staff, wonderful food. And the seat is very roomy and comfortable."
Negativ: "Sadly, the IFE system was malfunct -but there were magazines and newspapers instead."

Positiv: "Sehr freundliches Personal am Check-in"
Negativ: "Keine Lademöglichkeiten/ Steckdosen etc. Im Flieger"

Positiv: "Flugpersonnal aufmerksam und nett Essen sehr gut"
Negativ: "Schwierigkeiten zum Schlafen aber normal."

Positiv: "Great service--able to buy duty free even on such a short flight. Stewardess was able to take my order and complete purchase just before landing."
Negativ: "Nothing"

Positiv: "Everything! The cleanest aircraft I have ever been on, excellent crew, amazing breakfast!"
Negativ: "Nothing, everything was superb"

Positiv: "Freundliche Crew und kleine Verpflegung im Flugzeug. Dankeschön"

Positiv: "All very comfortable"
Negativ: "It was delayed"

Negativ: "К сажалению,мне испортили отпуск. Был утеряны мой багаж. Я вынуждена 3 день ходить по магазинам и тратить свое время на отдых,покупая необходимые вещи,те, что необходимо для отдыха. Я потеряла три дня отдыха. И до сих пор я дожидаясь , сижу в квартире и не знаю когда он прибудет. Я крайне не довольна To the planting, I was spoiled vacation. My luggage was lost. I have to go shopping for 3 days and spend my time on vacation, buying the necessary things, those that are necessary for recreation. I lost three days of rest. And so far I'm waiting, sitting in the apartment and I do not know when he will arrive. I am extremely unhappy"

Positiv: "preiswert"
Negativ: "unkkomfortable C Class"

Negativ: "Wie kann man in Zeiten von "Corona" das Flugzeug komplett voll belegen und dann mit "Vertrauen" und "We care for your health" werben? So bekommt man verlorene Kunden bestimmt nicht dazu, wieder öfters zu fliegen... :-("

Positiv: "Desinfektionstuch an Board erhalten."
Negativ: "Freundlichkeit einzelner Crew-Mitgliwder."

Positiv: "Nette Crew, bequemer Sitz. Leckeres Sandwich"
Negativ: "WLAN dürfte doch auch gratis möglich sein ;-)"

Positiv: "It was an uneventful flight. The entertainment system worked well and food was good."
Negativ: "The lights kept coming on every few minutes making sleep nearly impossible."

Positiv: "Full bottle of water and continuous refreshments in flight."
Negativ: "Connections booked together need more time for larger airports. I had over an hour connection on paper and had to run through the entire airport to even catch my flight. My mother on a separate flight arrived ten minutes before her flight took off even though booking stated a full hour. Also the quality and cleanliness of the plane needs improvement. Lufthansa is normally amazing quality but both flights today were subpar. Bathroom smelled of urine, old and dirty seats with no support. Dirty hand rests and outdated screens which skipped with movies"

Negativ: "Seats recline too much making leg room more nonexistent than ever"

Positiv: "Seat was not super comfortable."

Positiv: "stewardessen"
Negativ: "das Pathos"

Positiv: "Nette Crew"
Negativ: "Saukalt an Board. Erst nach fast der Hälfte des Fluges ist es gelungen, die Temperatur so einzustellen, dass es angenehm war. Das Gepäck ist mal wieder nicht mitgekommen. Lufthansa wird immer nachlässiger..."

Positiv: "Freundliches Bordpersonal"
Negativ: "Essen wurde kalt verteilt, auch in Business class recht enge Sitze"

Positiv: "Guter Flug"
Negativ: "Aus einem unbekannten Grund kam die Crew verspätet, daraus wurde eine halbe Stunde später gestartet."

Negativ: "I don't know why all airlines don't have a more orderly system for boarding by zones (like Delta). Lufthansa and Swiss both just have a mob of people blocking the boarding area and hindering people who shoud actually be boarding to get through."

Positiv: "Tolle Besatzung und zuvorkommender Service. Gute Programmauswahl"
Negativ: "- Flugzeug brummte so dermaßen, dass es nicht möglich war zu schlafen. Ich stieg mit höllischen Kopf und Nackenschmerzen aus. Ich weiß nicht, warum der Sitz so am vibrieren war. - FLugzeug war etwas älter - Software und System waren recht langsam. Touchfunktion leicht fehlerhaft."

Negativ: "Getränkeauswahl sehr klein"

Positiv: "Sehr freundliche und zuvorkommende Crew"
Negativ: "Pünktlichkeit"

Positiv: "guter Lufthansa Standard"
Negativ: "KEIN WiFi... 2019... really?"

Positiv: "Nothing really of note. The plane was pretty basic and unexxceptional, but that was expected for the price."

Positiv: "Gute Verpflegung und Betreuung während des Fluges (Getränke)"
Negativ: "Kabinenpersonal hat sich ständig laut privat unterhalten (mein Sitz war direkt vor dem Service-Bereich...)"

Positiv: "Neues Flugzeug, gutes Angebot an Bordunterhaltung, sehr freundlicher und angenehmer Service"
Negativ: "Nichts zu beanstanden"

Negativ: "Giving economy seats with the middle seat empty does not make it business class. Very uncomfortable seats. No recline and very hard."

Positiv: "Der Flug war pünktlich und wir hatten Essen und Trinken an Bord."
Negativ: "Es war etwas kalt an Bord und das Flugzeug ziemlich alt und laut."

Positiv: "Es gab gutes Essen und außerdem mehrfach etwas zu trinken Das Personal war sehr zuvorkommend"
Negativ: "Flug war verspätet"

Positiv: "Nichts"
Negativ: "Verspätung, schlechte Abfertigung."

Positiv: "Selten einen guten und reibungslosen Flug gehabt wie eben mit Lufthansa. (Sonst meist BA, Easyjet oder Eurowings) Gab ein leckeres Pausenbrot (Salami oder Käse) und Getränke. Heutzutage nicht mehr selbstverständlich. Flug war pünktlich, trotz 25 min Taxi in LHR. Bequeme Sitze und sauber! Verständliche Durchsagen in angemessener Lautstärke (DE und engl), bin überrascht. Angenehme Kabinentemperatur (auch nicht selbstverständlich)"
Negativ: "Leider startet Lufthansa vom Terminal 2. Liegt ungünstig, wenn man mit Auto oder Bus an-/Abreist, weil erst der ganze Flughafen umfahren werden muss. 8kg Handgepäcksregelung ist echt nicht zeitgemäß und eine schickane. Mit Laptop, Tablet, Rasierer, Ladekabel und 1x Wechselkleidung knackt man das ganz schnell. Lufthansa Group ist bei manchen Flügen penibler als Ryanair! Es müssen ja keine 23kg sein, aber selbst KLM bietet 12kg."

Positiv: "Alles ok"

Positiv: "Alles war sehr gut. Besatzung war sehr freundlich und der Flug verlief komplett problemlos und pünktlich."
Negativ: "Natürlich war nicht viel Verpflegung an Bord, aber für einen Kurzstreckenflug und zu diesem Preis ist das auch absolut in Ordnung."

Positiv: "Pünktlich gestartet und alles in allem ganz okay"
Negativ: "Super altes Flugzeug"

Positiv: "Nachdem der Personalveranwortliche an Bord die Überforderung der einen Flugbegleitung festgestellt hat, ist er sofort mit eingesprungen und es wurde alles besser, schneller, freundlicher und entspannter erledigt."
Negativ: "Im Gegensatz zu meinen bisherigen Flügen mit der Lufthansa in der Business Class war diesmal eine Flugbegleitung für 12 Passagiere alleine zuständig, was bei zwei Kleinkindern und einem "anspruchsvollen" Passagier bereits zu einer ansatzweisen Überforderung geführt hat (Essen und Getränke wurden äußerst zeitverzögert gebracht, Schwimmweste und Anschnallgurt für Kleinkind wurde in zwei Gängen gebracht und der Gurt erst kurz vor der Startbahn der Mutter übergeben. Eine Whiskey Sorte war nur für ein Glas vorhanden und war bei einem rund neunstündigen Flug binnen 15 Minuten vergeben. Äußerst ärgerlich, wenn die gebotenen Alternativen keine sind."

Negativ: "Too high price tickey and had to buy luggage"

Positiv: "Also a lovely and comfortable flight"
Negativ: "No complaints"

Positiv: "Verpflegung am Board war gut und Personal sehr freundlich gewesen. Sehr schnelle und kompetente Abwicklung beim Boarding."
Negativ: "Die Verspätung ist natürlich immer nicht gut, aber für uns war dies kein Problem gewesen. In 99 Prozent kann auch die Crew sehr wenig dafür."

Positiv: "The crew was very good and we were right on time."

Positiv: "Nothing"
Negativ: "Not making my connection due to plane delay, poor boarding processes, long Lufthansa lines, and slow customer service. Couldn't make my connecting flight or the flight after that because they were over booked. Then was sent to Brussels with a 4 hour layover, and missed my Saturday interview at 4 pm. Then the Brussels Airlines flight was delayed. Never again."

Positiv: "The cheese sandwich was good."
Negativ: "Flight left late. Airport employees weren't helpful. The plane was hot."

Positiv: "Business class for great price but I’m tall and not much extra legroom"

Negativ: "N/A"

Positiv: "Personal sehr freundlich, Flugzeug modern und sauber, Flug pünktlich"

Positiv: "Sehr pünktlich, sauber, freundliches Personal."

Positiv: "Short trip"

Positiv: "Das Flugpersonal war sehr zuvorkommend aufgrund der 20 minütigen Verspätung"

Positiv: "Flug war über pünktlich, wenn auch die fehlende Parkposition in Frankfurt den Zeitgewinn wieder wett gemacht hat. Einstieg war problemlos. Crew sehr motiviert und mit Freude bei der Sache."
Negativ: "Das Ei beim Frühstück gewohnt geschmacklos. Ansonsten war das Essen okay."

Positiv: "Das Flugpersonal war freundlich und verbindlich. Die einzige Ansage aus dem Cockpit war eine Kurzansage: 20 Sek und zwar 20 Minuten vor Landung. Das hat sich überheblich angefühlt. Ist Piloten und Copiloten bewusst, wer deren Gehalt zahlt?!"

Negativ: "I didn't fly with Lufthansa...n I didn't fly to Frankfurt..right now I'm in Zurich...Switzerland..."

Negativ: "schlechtes catering in business class. service ist absolut unpersönlich. hier stimmt preis Leistung überhaupt nicht"

Positiv: "The crew was nice"
Negativ: "The boarding process and the fees"

Positiv: "Flugpersonal war freundlich"
Negativ: "Flug war verspätet durch verzögerte und chaotisches Einsteigen. Der Ausstieg war ebenfalls ein ziemliches Durcheinander."

Negativ: "The gate was moved three times."

Positiv: "Reibungsloser Ablauf, pünktliche Flugzeiten, guter Service"

Positiv: "Sehr gutes Preis-Leistungs-Verhältnis, sehr freundliches Personal, pünktliche Flugzeiten"

"ees gibt kaum einen Gund, Business Class mit denen zu fliegen. Reihe 1 hat noch nicht einmal eine Overhead bin, man soll das Gepäck nach hinten bringen."

"europäische Business Class lohnt sich nicht. Sie versprechen Dir Lounge, aber es gibt sie weder beim Start noch beim Ziel. Nur in Lissabon beim umsteigen. Und da werden fürchterlicher Kaffee und die schlechteste Pastel de Nata, die wir je erlebten, angeboten. Ganz ärmlich alles."

"Für die Abgabe des Aufgabegepäcks 1:45 Min gewartet."

"this airline is junk. first class is awful. boarding procedure was double awfully. we were standing in line for ever for priority boarding."

Negativ: "A good team. They all made good efforts. Just fine"

Negativ: "flight was delayed by 3 hours; very rude and indifferent ground staff, almost impossible to rebook; no information/help was provided; barely made our next flight"

Negativ: "Super uncomfortable seats (the most ever) No personal tv/entertainment."

Positiv: "Sehr saubere, helle und moderne Kabinenatmosphäre.Trotz der kurzen Flugzeit gab es Snacks und Getränke. Sehr freundliches Bordpersonal. TAP, sehr gerne wieder."
Negativ: "Die Qualität der Lautsprecher an Bord sollte geprüft bzw. verbessert werden. Die Soundqualität war bezüglich der akustischen Verständlichkeit schlecht."

Negativ: "Punctuality"

Positiv: "Service and the price!"
Negativ: "Lots of things but I’m sure TAP it’s working on this!"

Positiv: "Seats and snack"
Negativ: "No delay in departure"

Negativ: "They boarded the plane from both the back and the front at the same time with no direction as to which rows should go where. BIG cluster in the middle of the plane!!"

Positiv: "Flight was canceled"
Negativ: "Flight was canceled"

Positiv: "The crew was good. The plane was clean. The snacks provided were good."
Negativ: "The flight was delayed so that could improve. There were no entertainment options. It was a short flight but at least they should have a audio channel or something."

Positiv: "Great flight"
Negativ: "All great"

Negativ: "The plane was delayed 20 minutes, then another 20 minutes, then another 20 minutes, ended up leaving over an hour late"

Positiv: "The one glass of white wine I was served was delicious. Crew was friendly. Food was surprisingly elaborate for a short flight."
Negativ: "Boarding process a bit chaotic. The process started before they were ready to let us on the plane. My special meal was forgotten until after meal service. They skipped our row for beverage service and there was nothing served prior to the meal."

Negativ: "There was a group of Swiss passengers very noisy and crew did not asked them to behave."

Positiv: "Nette Crew"
Negativ: "Essen - kein glutenfreies Menü"

Positiv: "Self checkin, there was no line and things moved quickly."
Negativ: "Flight was almost an hour late because the boarding process was so slow. They took forever and then literally bussed us to the other side of the airport to the budget carrier side, which wasted more time. Was a bit of a joke really. Served seafood snack, not everyone eats seafood."

Positiv: "Die Crew"
Negativ: "Das Essen. Die Unterhaltung."

Positiv: "Überpünktlich!!! Steckdose am Sitzplatz"
Negativ: "Alles ok!"

Positiv: "Die Besatzung war wie immer nett"
Negativ: "Über 2h Verspätung und wie toll wäre es, wenn TAP nur einmal pünktlich sein könnte"

Positiv: "Verspätung wie schon üblich bei TAP"
Negativ: "Einfach nur mal pünktlich"

Negativ: "Flug verpasst da Anschlussflug gecancelt"

Positiv: "Flug gecancelt"
Negativ: "Benachrichtigung das Flug gecancelt wurde"

Positiv: "Nothing went wrong so it is good enough for me"

Negativ: "Bei lufthansa Tarif mit Sitzplatzreservierung gebucht, TAP lässt sich das dann nochmals bezahlen. Umsteigeverbindung zu Eurowings, Gepäck durchchecken nicht möglich, also genug Zeit einplanen um das Gepäck abzuholen und wieder einzuchecken! Nach dem getränkeservice versammelt sich das Bordpersonal hinten im Flieger zum schnacken."

Positiv: "Really nice crew, good food and wine, very attentive and accommodating. I’m used to flying spirit and Norwegian and this was a huge upgrade, though there’s not much in flight entertainment. Definitely good and cheap. Will fly again."

Positiv: "Freundliches Personal"
Negativ: "Sitzlehne bewegt sich nicht Kein Entertainment"

Positiv: "The tripulation are very nice people."
Negativ: "The space between seats are small."

Positiv: "Pünktlich gestartet, aufmerksames Flugpersonal"
Negativ: "Etwas verspätete Ankunft"

Positiv: "Flug war fast 1h verspätet"
Negativ: "Fächer für das Handgepäck völlig überfüllt"

Positiv: "Eigentlich relativ viel Platz/Beinfreiheit."
Negativ: "Nach Verspätung von einer Stunde nochmals im Flugzeug eine weitere Stunde auf den Start gewartet."

Positiv: "Left on time, arrived on time."
Negativ: "Nothing"

Positiv: "New and clean planes"
Negativ: "Seats in the back with little legspace."

Positiv: "zweites Flugzeug E90 altes gerät Top in Schuss mit viel Beinfreiheit."
Negativ: "80 min Verspätung"

Positiv: "Flugpersonal war freundlich und aufmeksam. das erste Flugzeug war ganz neu A 320R"
Negativ: "flug 24 min verspätet :-("

Negativ: "Flight was over an hour late, and they would not let us take our carry-on luggage on the flight even though there was plenty of room in the overhead compartments, which caused us to miss our return flight home overseas. No customer service desk at the airport. Ended up costing hundreds of dollars more to book another flight home."

Positiv: "Der Flug war pünktlich, das Personal freundlich und sogar für Verpflegung war im Preis inbegriffen gesorgt"

Positiv: "Freundliche und aufmerksame Crew schaffte Wohlfühlatmosphäre. Der gereichte Snack und Getränke waren inklusive und schmackhaft"
Negativ: "Flug mit neuem Airbus A320. Gute Sitze und ausreichen Beinfreiheit. Superweiche Landung in FRA!"

Positiv: "Da dies mein Anschlussflug war würde ich direkt auf den richtigen Weg zum richtigen Gate verwiesen und hatte daher auch keine Probleme beim Boarding. Im Flugzeug gab es bei 10h Flugzeit (nachts) zwei große Mahlzeiten die tatsächlich sehr lecker waren. Es gab eine riesige Auswahl an bekannten Filmen und Serien was mich sehr begeistert hat. Decken/Kissen/Kopfhörer ebenfalls sehr angenehm"

Positiv: "Der Flug hatte 30 min Verspätung, da aber alles glatt geregelt wurde und ich dann direkt zum Anschlussflug konnte, hatte ich keinerlei Probleme. Verpflegung war großartig, man hat sich auch leicht zurecht gefunden."

Positiv: "Uma antiga queixa minha era o tratamento dispensado pela tripulação da TAP aos passageiros. Muitas vezes faziam o seu serviço sem paciência e até mesmo de forma rude. Nos meus últimos 3 vôos pela TAP, a tripulação vem se mostrando muito mais cordial e até mesmo divertida, sendo bastante simpática. Ainda pode melhorar? Claro que sim, mas agora não tenho mais "medo" de pedir um copo d'água a mais para os comissários."
Negativ: "Sei que a tendência dos vôos low cost é não oferecer muito conforto aos passageiros, mas o espaço entre as cadeiras está ridículo até mesmo para pessoas com estatura mediana como eu (1,80 m). A poltrona, apesar de não reclinar, era até confortável, mas os meu joelhos ficaram espremidos pela poltrona da frente. Sem contar que, para um vôo de 3h, deveria ser disponibilizado algum entretenimento, mesmo que através do wifi (como já fazem as cias. brasileiras - se no Brasil já fazem, qualquer país do mundo é capaz de fazer!)"

Positiv: "One of the best services on a shorthaul flight in business class! What impressed me the most: the flight attendants were incredibly attentive and so kind - took time to chat with us etc. Besides that excellent service. I didn’t even miss personal screens, and that says a lot!"

Positiv: "Der Flug war ruhig und das Bordpersonal war sehr freundlich und hilfsbereit."
Negativ: "Der Check In am Flughafen Hamburg war etwas gewöhnungsbedürftig, erst 2 Std. Vor Abflug. Finde ich zu knapp. Leider hatten wir dann auch noch Verspätung, dies hatte aber keine negativ Folgen für uns."

Positiv: "Personal freundlich und hilfsbereit. Der Flughafen Lissabon ist ideal zum umsteigen, übersichtlich, gut ausgeschildert, klare englisch sprachige Ansagen und überall hilfsbereites Personal."
Negativ: "Schade. Auch der zweite Flug hatte Verspätung."

Positiv: "Flugpersonal zuvorkommend und sehr freundlich. Flugzeug auch sehr sauber. Kann nichts aussetzen!"

Positiv: "Flug hatte ca. eine Stunde Verspätung beim Start. jedoch sind wir nur 20 Min später geladet. Flugbegleiter super freundlich und zuvorkommend."

Positiv: "Our flight was late, so we missed our connecting flight to Barcelona, but TAP had already rebooked us on a different flight and had boarding passes all printed out. Good Job."

Negativ: "Getränkequalität"

Negativ: "Getränke Qualität"

Positiv: "too crowded , not organised enough"
Negativ: "organisation"

Positiv: "Brussels Airlines crew"

Negativ: "My luggage was lost for almost 2 weeks."

Negativ: "Was really a great experience from start to finish."

Positiv: "The crew was OK, the seats had generous leg space."
Negativ: "The flight could have been on time. not only was the plane late arriving, but then the didn't take off for another hour! have never flown an airline that refuses to take off because of a little rain.... :-("

Negativ: "Reject luggage when it fits is aggravating unacceptable Refuse to get cup of coffee when trapped by sleeping passenger Reject cuz luggage 1 lb over when they sent the other luggage on I could have tfr’d l lb to. Check in totally unhelpful 3 security checks by you is hassle and people rude .. tr"

Negativ: "Keine Verspätung und kostenlose Getränke wären wünschenswert"

Negativ: "Gepäck Abfertigung in Hamburg absolut inakzeptabel"

Negativ: "There is no entertainment which is ok. You had to pay for everything in flight. Their carry on luggage size allowance is smaller than any airline I’ve ever flown"

Negativ: "Besser andere Airline buchen"

Positiv: "Nothing really"
Negativ: "Late boarding, had to check the bag, had to wait forever when landed in the plane"

Positiv: "Food and a good cabin crew on Brussels Air."
Negativ: "No complaints"

Negativ: "It was delayed. I paid very expensive to fly on Business to be on the first row. Because every minute count for me on this trip. But it was delayed. I feel I should get a refund for sum of the money I spent"

Positiv: "It was on time"
Negativ: "The flight was long and inexpect s to be fed. They didn’t provide free food and beverages."

Negativ: "Delay, nothing to eat, poor service !"

Negativ: "Switched plane from Brussels to United which saves us 3hrs but then they lost our luggage. This was after we asked them to double-check. They told us that our luggage had been logged-in to our new flight. We are very disappointed in Brussel airline and will not use them again."

Positiv: "Food was good. That is pretty much it. Well, Brussels airport shopping and food was good too."
Negativ: "I travel a lot, and I've used many airlines before. This was my first and last time I use Brussels airlines. The cabin crew is not friendly. The entertainment was poor. The checking process was horrible (the airport is not properly designed, managed, poor information systems) I will gladly go through the mad house in Heathrow, or long walks at Schiphol, but not interested in Brussels."

Negativ: "Worst entertainment system"

Positiv: "Seats were comfortable, food was good, efficient and friendly service!"

Positiv: "Entertainment options were awesome!!!"
Negativ: "We left late because they were waiting for people from another flight that got canceled to transfer to our flight, and even with the delay, one of my bags got lost. I was the third person to check in for the flight, so I'm not sure how that happened."

Positiv: "Great airline"
Negativ: "Great distance to walk between terminals for transfer"

Negativ: "Flight crew would gossip in Flemish Food not good and I vegetarian dinner option provided at all!"

Positiv: "Nothing"
Negativ: "Crew was rude, including even the pilot, who was unbelievably rude."

Positiv: "Ease of boarding, reasonably comfortable seats on a short flight."
Negativ: "No liquids (soda, coffee, water) offered."

Positiv: "Verspätet, wenig Info. Passagiere bei sehr vollem Flug unzureichend geführt, daher Ineffizient"

Negativ: "They did not even offer water to drink for free."

Negativ: "Rollator wurde nicht wie angekündigt am Flugzeug wieder bereit gestellt. Ansonsten alles prima."

Positiv: "They tried and succeeded in making flying as enjoyable and comfortable as it can be these days in economy class. Plenty of legroom. I would absolutely fly with them again."
Negativ: "Really, really bad food. Also, the selection of movies could have been better. Most of the foreign films did not have English subtitles."

Positiv: "On time, good price, convenient, !"
Negativ: "Charge for coffee and water"

Positiv: "Long flights are never fun It helped that the crew was helpful and pleasant Food was ok but there could have been more offered It was an 8 hour flight and there was one meal an hour after take off and then just a very small snack and drink an hour before Not enough water was offered throughout the flight"

Positiv: "Forgot they were on 24 hour time. Maybe send an alert about that."

Negativ: "The on flight entertainment and the very few meals. (In the second flight, there was not even offered coffee!)"

Negativ: "Entertainment was weak. Not enough choices. There was a mixup with my food preference. it was not passed on to the flight and they did not have any vegetarian options. Not even fruits. I was even ready to pay, yet nothing."

Positiv: "The chocolate was delicious!"
Negativ: "The food was not that good but edible."

Negativ: "I lost whole lot of items from my suitcase when it left behind at my arrival to Liberia. I never said any because it was Africa and I knew. I would never get those stuff back. I am disappointed"

Positiv: "Once on the aircraft, the flight was quite nice. The drinks and food were very good. The flight attendants were very helpful. Having blankets was very nice, since it was very cold in some sections near the toilets. I was selected for supplementary search but the attendants were very efficient and courteous."
Negativ: "No one explained why one needed to go through the Brussels Airlines pre-check gate (at gate #40) and have our passports reviewed again and a sticker added. It was a mess. At the gate, it wasn't clear where the boarding lines were compared to the lines to see a desk clerk and no one was around to explain what was going on. We didn't know if there was another check going on or it was a boarding line."

Positiv: "Nothing"
Negativ: "Babies crying everywhere One couple fighting No food or drinks"

Positiv: "Ok"
Negativ: "Knappe Umsteigezeiten um vom Transit zum Schengenraum zu kommen, hat mein Gepäck nicht mit transferiert"

Positiv: "Entspannter Flug, freundliche Besatzung, sehr gute Ankunftszeit in Accra letzteres bitte beibehalten,"
Negativ: "Nichts"

Positiv: "Food"
Negativ: "Entertainment"

Negativ: "Baggage handling"

Positiv: "I've love Kayak for many years. Booked my ticket directly with Kayak this year. Great service with timely travel updates. First time flying Brussels Airlines. Great planes, wonderful staff and service. Would absolutely recommend Thank you"

Positiv: "The flight attendant was friendly."
Negativ: "My bag was lost. I was in Africa for 4 days before it finally came in. During the flight, there were several hours that we were never checked on or asked if we wanted something to drink."

Positiv: "Nothing"
Negativ: "The aircraft was filthy, very dirty, especially the toilet and the sitting area. Terrible food. Very hot, AC did not work well. Outdated movies and TV series."

Negativ: "I bought my flight 2 months before, and at the gate I was told I'm on stand by, after the check in agent already took my bag, and without any explanation. No one could tell me WHY I was all of a suddent on standby. The answer I got was "I don't know, that's just how it is in the system". Completely unacceptable and against airline policy. I will be filing an official complaint with Brussels Airlines."

Positiv: "Good flight schedules to where I need to go in West Africa. On time generally. Leg room is average or better."
Negativ: "The Brussels/Lufthansa economy thinly padded seats are brutal. I was awoken to a sore behind over and over. You can feel the crosswise metal rod underneath. I sympathize with lack of catering options coming out of developing countries, but the economy meal for the red-eye return to Brussels was hard to swallow, too."

Positiv: "The crew was very friendly"
Negativ: "No free food offered though i was in transit all day, uncomfortable chairs, no entertainment"

Positiv: "The fight was fine. No issues."
Negativ: "My biggest disappointment was that no one on the flight was informed that ALL the luggage checked in on the aircraft did not arrive in Budapest. Everyone (about 70-80 passengers) stood for a long while at Budapest Airport for baggage pickup, then went over to talk to Hungarian lost luggage personnel to file their baggage. Why didn't the airline tell us upon check-in, or even announce to the passengers on the aircraft that the bags had not been loaded? This would have saved everyone 10 hours later to try to figure out what happened."

"Die Flugbegleiter waren so hübsch und nett 😍"

Negativ: "Die Kommunikation mit Mundschutz leider sehr kompliziert ,, das Boardpersonal sollte einfach viel langsamer aber dafür lauter sprechen ,, nicht schön aber dafür effizient"

Positiv: "Seat was comfortable and we landed on time, even after leaving late."
Negativ: "Crew needed better attitude."

Negativ: "Most Vueling flight that I take are delayed"

Negativ: "The seat area was dirty with broken biscuit crumbs - both seat and floor. The pocket in front of the seat (back of previous seat) was filthy with what looked like yogurt and chewing gum. Very unpleasant!"

Negativ: "We had to wait for someone... Couldn't leave with out them. Departed an hour late."

Positiv: "Good but not the delay"
Negativ: "The flight was delayed by 2 hours so I missed my coach from Barcelona to valencia and had to pay €34.50 for another ticket can you please try to refund me this money."

Negativ: "Flug war verspätet"

Negativ: "Beide Flüge waren verspätet"

Positiv: "The crew are so helpful and friendly"
Negativ: "Our flight was ridiculously delayed due to fog no fault of the airline but the communication was terrible"

Positiv: "Good leg room"
Negativ: "30 minutes late - better than 2 hours with previous Vueling flight..."

Positiv: "The flight was on time. The ground crew was pleasant and helpful, especially in meeting the needs of handicapped passengers."
Negativ: "You have to pay for anything you consume in the way of food and drink... even a glass of water to take a pill. My wife and I fly frequently and this will be our last time to fly Veuling. Other than the lack of any free beverages, the legroom is minimal, there is no TV and no electronic recharging at the seats."

Negativ: "Unkoordiniertes Boarding und 1,5h Verspätung."

Positiv: "Crew"
Negativ: "Seats are like deck chairs with no leg room"

Positiv: "Alles hat geklappt, war angenehm. Immer informiert über Verspätung."
Negativ: "Langes Koffer Drop off und Flug Verspätung von 9 Minuten +- verhindern das Punktemaximum. Für die schreienden Babies kann ja die Fluggesellschaft nichts."

Positiv: "When check-in online I was given 1st row seats, as a result I was treated as an excellence customer. Great service."
Negativ: "Delayed flight that was a connection and nearly missed my next flight"

Positiv: "Nothing"
Negativ: "The flight was delayed for an hour which made me late for where i needed to be"

Positiv: "Getting off the plane in Barcelona"
Negativ: "Extremely poor service by the cabin crew. They were extremely lethargic and slow with service. So much so that numerous rows of seats with young families were never served. No announcement or apology, they just stopped serving as they needed to prepare to land. They knew from the start how long they would have to serve drinks/snacks but didn’t care and definitely did not go out of their way to ensure everyone would be served. The worst service or total lack of that I’ve ever had."

Negativ: "Flights notoriously late Staff useless Service inexistant No information provided Avoid Vueling"

Positiv: "Nothing"
Negativ: "Plane late Check in late What a joke first time flying with this joke company"

Positiv: "we reached our destination alive"
Negativ: "We sat on the aircraft on the tarmac for two hours, no explanation. Food and drink were served 20 mins before landing, some people didn’t get a chance to have a drink. Staff were disorganised confused and rude. My debit card was handed to another passenger because the steward had no idea what he was doing. Beyond awful!"

Positiv: "Seats were clean"
Negativ: "Delayed flight which lead to then sitting in the plane on the runway awaiting a time to take off. Flight attendant didn’t serve the back half of then plane with drinks. Luggage Carousel kept changing."

Positiv: "Nothing"
Negativ: "Delayed by almost 4 hours with no communication. By the time we found out we could get a meal voucher it was too late"

Positiv: "Nothing"
Negativ: "Flight delayed, no gate information till 18:40 - when flight was supposed to take off at 14:40 - then gate overcrowded by passengers from 3 different flights all to the same place. Crew members didnt know how to handle the situation and over 200 did not board the plane. However once taken to the plane lucky passengers had to wait outside on runway for approximately 40 mins as cabin crew also did not know how to handle the situation. Those with assigned seats did not get them and those with luggage to go in the cabin were informed there was no more space and luggage had to be put in the hold. We finally boarded the plane at approximately 8:40 but could not take off for another 2 hours where we were stuck on a small cramped space on a plane full to capacity not having eaten anything for hours with no idea of the progress of the situation. In conclusion I expect every passenger should receive a refund for not only the extrodinary 8 hour delay but for the mismanagement of the entire situation."

Positiv: "Nothing.... Very poor. Generally Vueling has a poor image but I took a chance nothing has changed"
Negativ: "On board the plane I was told you have to pay for all the food drinks quite abruptly maybe because I had shorts on and a tee shirt the lady in question thought I did not have much money.....Never go by how somebody is dressed that's my advice to your airline staff...."

Positiv: "Nothing"
Negativ: "On arriving two hours early to my flight I was told that I was being put on standby because the flight was full. Not sure how I got bumped from a flight that I bought a ticket for 3 weeks ago? Upon waiting at the gate I came to realise that 17 other people had also been bumped. How does an airline overbook a flight that much? We were led to the baggage claim and told to pick up our bags to be rechecked- then the flight attendants disappeared, giving us no further direction as to where to go or what to do. My bags did not arrive on the carousel, either did anyone else’s that had been bumped. We walked up to the check in desk only to be told to consult the baggage service desk downstairs. Upon doing that we were told to go back to the check in desk. After going to the check in desk again we were told to go to the customer service desk. After doing that and waiting another half hour, we were given new tickets and told that our baggage had left on our original flight and would be waiting for us in Barcelona once we got there. Our compensation for all of this hassle was only a free meal from the restaurant. When we went to the restaurant we were told that we were only allowed one of the cold sandwiches and a small drink. Absolutely appalling as we were starving and exhausted. All of the flights were also delayed, however all the boards continued to say they were ‘on time’. The board for the flight we eventually took said we were ‘on time’ despite the fact we were still standing at the gate at the time we were supposed to depart. After arriving on a flight 5 hours later than we should have arrived, We were then told by the baggage desk that the luggage had not arrived in Barcelona and were instead back in Paris. So the staff in Paris blatantly lied just to get us to leave them alone. No apology was offered at any point of this whole ordeal, no compensation other than a sandwich and a bottle of water, and i’m now left with absolutely nothing but the clothes on my back. Not even a complimentary toothbrush which has been given to me along with toiletries and a t-shirt the last time my bags were delayed. Absolutely appalling from all aspects of this whole company. I am sorry to say I’ve already booked my return flight, however after that flight I am never flying Vuelig again!"

Negativ: "Mehr als eine Stunde Verspaetung .."

Positiv: "Bei der Gepäckaufgabe wurde uns durch den Mitarbeiter statt der letzten Sitzreihe ein Platz in Reihe 4 "ausnahmsweise" zur Verfügung gestellt. Die vorderen Sitzreihen waren nicht belegt bzw. das Flugzeug nicht voll belegt."
Negativ: "Nach rd. 3 Std. Verspätung beim Start erfolgte keinerlei Entschuldigung der Kabinencrew. Üblicherweise gibt es dafür zumindest kostenloses Mineralwasser. Statt dessen hat die Kabinencrew zuerst gemütlich gegessen und getrunken und das vordere WC gesperrt. Um die Passagiere würde sich die ersten 45 Minuten nicht gekümmert. Somit Schlangenbildung am hinteren WC. Gewisse Lustlosigkeit erkennbar. Ähnliches Verhalten die letzten 45 Minuten vor der Landung. Statt dessen mit dem I-Pad gespielt. Es stellt sich die Frage, ob nochmals mit Vueling gebucht wird, wenn es eine Alternative gibt."

Positiv: "Friendly and helpful staff. Comfortable and decent legroom in the cabin."
Negativ: "Slight delay on departure but not really an issue. Bit of a long wait for baggage in Barcelona on arrival but don’t think it’s Vuelings fault."

Negativ: "Hinflug Verspätung wegen Streik in Barcelona, Rückflug verspätet wegen notwendigen Radwechsel, der noch im Gange war als der Einstieg vom Bus in den Flieger erfolgte."

Negativ: "Essen: bitte auch ohne Käse/Milch/Fleisch = vegan anbieten!"

Positiv: "Safe flight, good leg room"
Negativ: "Delayed departure, delayed boarding"

Negativ: "Der Flug hatte zwei Stunden Verspätung, es gab keine Entschädigung."

Positiv: "Der Flug ist pünktlich gestartet. Sitzplatz am Notausgang hatte mehr Beinfreiheit"
Negativ: "Der Komfort und Service waren für einen Billigflieger in Ordnung"

Positiv: "Der Flug ist pünktlich gestartet, es war alles (boarding, etc.) gut geregelt."
Negativ: "Getränke und Essen kann man nur gegen Bezahlung erhalten (wir wurden darüber noch davor informiert), aber das auch Wasser nicht kostenlos angeboten wird finde ich seltsam, insb. wenn es zu unerwarteter Verlängerung des Flugs kommt (in unserem Fall statt 2 sollten wir 3 Std. wegen massives Flight Traffics von Barcelona nach Wien fliegen) und trotzdem haben wir kein Wasser erhalten. Ist überhaupt nicht in Ordnung!!!"

Positiv: "cabin crew was friendly"
Negativ: "ground staff was so trained to brush problems to the customers that never again Vueling, so bad experience compared to Ryanair..."

Positiv: "Flug hatte fast 7 Stunden Verspätung. Keine Verpflegung in dieser Zeit. Erst nach dem Start DURFTEN wir der Airline Geld in die Kasse spülen und ihr ESsen und Getränke abkaufen!!!"

Negativ: "Flug ist leider unpünktlich gestartet."

Positiv: "Flug war 4 Std verspätet."
Negativ: "Es war nur sehr wenig Essen an Bord, dass man kaufen konnte. Sitze unbequem."

Positiv: "Pünktlich gestartet etwas zu essen auf Zahlung ( heute üblich) etwas veraltetet sitze. Flugpersonal sehr freundlich"
Negativ: "Mein Koffer ist komplett demoliert worden habe es gemeldet nun bin ich gespannt ob es erstattet wird!!!"

Positiv: "Nothing"
Negativ: "The flight was cancelled after checkin . Trying to get an alternative was futile with no success.Had to drive 1000 km in the end. No announcements made in English. Plese advise how to get a refund."

Positiv: "Das Flugpersonal war sehr aufmerksam, das einzige was fehlte, war die Durchsage auf Deutsch."
Negativ: "Durchsagen auf Detusch fehlten, da Englisch nicht so deutlich war und Spanisch verstehen wir nicht."

Negativ: "Very little legroom"

Positiv: "Unser Flug ist ganz pünktlich gestartet und somit auch pünktlich gelandet"
Negativ: "Es gibt nichts auszusetzen. Sehr freundlich."

Positiv: "Flight on time"
Negativ: "Was made to put case into the hold at the gate, they said there wasn't enough room on the plane, got on, there was loads of space and loads of cases. Got to Barcelona and my Kipling monkey had been removed from case, either in Birmingham or Barcelona."

Positiv: "The staff were nice, and we landed which is always a bonus"
Negativ: "Almost missed the last aerobus because of the long delays. Long waits with boarding."

Positiv: "Furious, Vueling is always late!!!"
Negativ: "Always late,, they don't care!!"

Positiv: "Staff were fine, lovely to check in online and not have to worry"
Negativ: "Once onboard we sat for nearly an hour going nowhere"

Positiv: "Selbst wasser kostet geld"

Positiv: "Flugpersonal freundlich, aber noch nicht mal einen sdchluck wasser gibts gratis."