Negativ: "Deleyed. I got stranded in Warsaw with no possible connection. Transfer desk doesn’t work. 1 person for 67 people in the queue. Welcome to Poland a Third World Country"
Boarding war gut und schnell durchgeführt. Die Crew war freundlich und hat guten Service geleistet. Essen war gut und das Unterhaltungsprogramm auch.
Negativ: "I tried to cancel the flight one day prior - but impossible to reach any one at Air China despite phone calls to multiple Air China hotline numbers found on the Internet. Calling the agency Lastminute.com that had sold the ticket was not helpful either - they stated that they had no control over the ticket in the last 24h prior to departure and were unable to provide any assistance and no information how to activate the insurance purchased prior. Very dissatisfying experience. I take over 50 flights a year - worst assistance experience ever."