Finde günstige Flüge von Zürich nach Rom

Positiv: comfortable seating, friendly helpful crew, good food

Negativ: sometimes too cold sometimes too warm

Negativ: We were packed like sardines! My flight made me want to retire from traveling!

Positiv: The crew was good, not amazing and the seats were adequate, not generous. The food was sppealing.

Negativ: The whole experience was positive.

Positiv: Food was ok

Negativ: AC was not turned on until flight was up in air. That means for 30 minutes passengers were sweating sitting in a suffocating cabin. Crew refused to give Green Tea, saying only available in business class Inflight screen size was very small ...5-6 inches only

Positiv: The boarding process was easy

Negativ: Some of the crew members were rude and inconsiderate - if you see that someone is sleeping, you don’t stand at their seat and lean on it and shake it while you’re waiting to give the security demo before take off.

Negativ: Rude ground staff at Athens airport, unable to check in online prior to flight, had to wait in line for over an hour for a connecting flight and run to the gate to then be told I was on standby for my next connecting flight. Poor customer service, no headphones given even though all seats have tv screens - such a small thing can make a difference to overall experience eg providing headphones. The check in and boarding forbthis flight was an absolute joke. Two men were about to have a fight due to how irritated everyone was for standing in line for so long. No need whatsoever. Meanwhile 3 staff sat at the ticketing desk and just watched the line grow! When I asked for assistance they brushed me off as if I were a flea! Athens Swiss airlines ground staff are up there with the worst customer service I’ve seen.

Positiv: Crew was kind and gracious.

Negativ: Hand carry was checked 3 different times. Goes to show that Swiss staff doesn’t trust its colleagues to determine if the bag passes muster.

Positiv: The crew was really great and helpful

Negativ: Only thing that could have been better was ginger ale.

Positiv: Nothing

Negativ: Had to pay the $259.00 to get another flight because my name wasn’t on the flight had to be on the phone for a hour and 28 minutes just to get my name on a flight after I paid over $900.00 on my round trip flight this was an awful experience and did not and will not book any flight ever with these airlines or the company representing them as VAYAMA

Positiv: Awful!!!

Positiv: The kindness of all people working on Swiss was very special

Negativ: The food was not very special, but the chocolates were awesome

Negativ: The seats are small with very little leg room