Sheraton Mountain Vista Villas, Avon / Vail Valley

Positiv: Food reception and supporting staff were excellent!!!

Staff

Positiv: The cleaning staff was very nice. The front-desk was very nice. The concierge was so-so (female).

Negativ: Rooms were a bit small.

Great location - nice amenities

Positiv: Stayed here with my adult daughter. We got a very good rate. Shuttle for Beaver Creek ( free) picks up across the street. Wonderful restaurants within walking distance. Enjoyed the hot tub and steam room as well. Overall a great stay

Overall great, but...

Positiv: The rooms have a unique layout. Traveling with a 11 month old, the room layout provides a really good setup for a crib. It's a huge bonus to have a washer/dryer and kitchenette. The room rate is AMAZING! You get a huge room with lots of perks for a great value. Most of the staff is very pleasant.

Negativ: Some of the amenities have very strange hours. The pool and hot tub area doesn't open until 9am, even so the hot tubs are in the same room as the fitness area, which opens earlier. Our baby was up really early, so we thought we would take him for a swim to burn off some energy. We were somewhat rudely told to leave, even so people were working out in the same area. Same with the game room. So if your kids don't sleep well in hotels, you have no where to take them. Also, noise from neighboring rooms is awful. Our room needed a deep cleaning. I found a gobstopper under the bed skirt, and lots of dusty areas. There was goo in the knife block, it was just a dirty room overall, but we were so happy about everything else, we did our best to overlook it.

Positiv: Das Personal an der Rezeption und unterstützt das Essen waren ausgezeichnet! !!

Personal

Positiv: Das Reinigungspersonal war sehr nett. Das Personal an der Rezeption war sehr nett. Der Concierge war so lala (weiblich).

Negativ: Die Zimmer waren ein wenig klein.