Mietwagen in Zürich

Much better than expected!

Positiv: We had reserved a car through Thrifty many months before and had worried about adequate luggage space as our daughters were joining us for the second week of our trip to Switzerland. Had also researched the waiver/insurance situation for an overseas rental and had some anxiety about it. Both agents were very helpful, flexible and patient while we made the decision ax to model. She offered us a selection which suited us well. She also accepted our coverage on our Cap One VISA, which I had researched thoroughly beforehand.

Negativ: It was clear that any unrecorded scratched on the car would be a liability for us, so we were careful to use the flashlight on our phones and go over the car carefully when we were in the checkout process. It is very important that you take the time to do this AND Mark die anything you see and take it BACK into the desk fir them to record. I know you are in a hurry to get moving, but this is ESSENTIAL. And research your particular credit card coverage carefully; if it isn’t complete, you may be in a tough situation and might do better paying the waiver. Ask what deductible your coverage is; you want ZERO.

Positiv: The car was almost new, clean and modern.

Negativ: Nothing. We were very sutisfied

Negativ: The Thrifty booth at Zürich airport was closed and customers were transferred to Hertz. A bit more time spent at pick up. Drop off was OK although is not clear if the car should be returned to Hertz or Thrifty.

Positiv: Das Personal war nett. Das Bad war vorhanden und sauber an der Abholstelle. Es war leicht vom und zum sparsamen (Hertz) Mietshop, von der Stadt und zur Autobahn zu gelangen. Tankstelle in der Nähe des Ladens, so dass es einfach war, sich auf dem Rückweg in die Stadt wieder einzufüllen

Negativ: Wäre hilfreich gewesen, wenn man bei der Rückkehr sauberere Anweisungen dazu hätte, wohin man das Auto zurückbringen kann. Wir sind wieder in dieselbe Garage gegangen, aber es war unklar, als wir abholten, dass es einen Eingang an der gleichen Stelle gab, an der wir ausstiegen. Wir dachten, wir mussten in den Rücken kommen und uns ein bisschen umkehren.

Positiv: Alles

Negativ: Das Auto, das sie mir gegeben haben, war einfach nicht großartig