Leider sind die Sitze etwas ins Alter gekommen, denke wäre wieder einmal Zeit die Kabine auszutauschen.
Sehr gemütliche Reise, gerne wieder.
Die neue Bordverpflegung von Swiss ist wirklich hervorragend: Frische und sehr gute Sandwiches von Sprüngli. Sogar ein Angus Beef Burger wird serviert. Preise sind etwa gleich wie wenn man das Sandwich in einer normalen Bäckerei in Zürich über die Theke kaufen würde.
Die Pünktlichkeit bei Swiss lässt zu wünschen übrig. Jede Woche mindestens 45 Minuten bis zu zu 105 Minuten Verspätung sind ein absolutes NoGo!
Positiv: "Endlich geregelter Ausstieg. Find ich super"
Negativ: "Seat could have been more comfortable but the leg room was good"
Positiv: "I liked the attentiveness of staff and there was excellent communication between SWISS airlines and customers."
Negativ: "I honestly had no issues with my flight."
Negativ: "Great customer service"
Positiv: "Captain was great !"
Positiv: "Crew was particularly lively and friendly. The chocolates were awesome"
Negativ: "No entertainment throughout"
Negativ: "You could have had my luggage arrive. Now I don’t know where it is"
Positiv: "Das a la carte Menue war sehr gut, kein Vergleich zum normalen essen"
Negativ: "der Gang ist ziemlich eng zum laufen"
Positiv: "gut organisiert"
Negativ: "Snack war eiskalt"
Positiv: "Crew was amazing"
Negativ: "Entertainment and dinner food"
Negativ: "Grosse Verspätung, alte und unbequeme Sitze"
Negativ: "Delayed flight."
Negativ: "The seats in coach are incredible small and the seats reclines way to far."
Positiv: "Bequeme Sitze mit genug Beinfreiheit"
Positiv: "friendly and helpful crew"
Negativ: "organise priority exit when we have a delayed arrival, so that those who have a train or flight connection can get out quicker"
Positiv: "super crew"
Negativ: "Wifi, Mehr Information über die App"
Negativ: "They asked me to pay for my luggages. It is strange"
Negativ: "This flight often arrives late so it is difficult to get to your hotel"
Negativ: "Verspätung, Informationen beim Boarding"
Positiv: "Freundliches Personal; nützliche Informationen zu Verspätungen etc."
Negativ: "Sehr wenig Beinfreiheit; Verspätung beim Abflug, Warteschleife vor Landung"
Positiv: "Seats were very comfortable"
Negativ: "The boarding was a bit unorganized"
Positiv: "Freundlich, pünktlich, gute Getränkeauswahl und Snack"
Negativ: "SWISS HAT SICH GEWEIGERT MEIN GEPÄCK NACH DUBAI durch zu checken - Trotz Business Class Ticket"
Positiv: "The staff was nice"
Negativ: "The seats were very small, the cusion was worn, the entertainment screen did not work, nor did my recline function on seat."
Positiv: "Es gab sogar Verpflegung trotz des kurzen Flugs Schneller Start und Landung"
Positiv: "Pünktlich, ausreichender Sitzabstand, freundliches Personal."
Positiv: "Keine Vepflegung und Unterhaltung. Ganz normal fūr einen 50 Minuten Flug"
Positiv: "Sehr freundliche Personal ."
Negativ: "Essen war gut."
Positiv: "Good crew."
Negativ: "The flight itself was pleasant. But a 3 hour delay, because of technical issues on the incoming flight from Geneva? Why didn’t they send another aircraft?"
Positiv: "Personal sehr freundlich."
Negativ: "In Wien wieder einmal Chaos beim Boarding, da kein priority aufgerufen wurde. Essen in der Business sind nur noch drei winzige Häppchen."
Positiv: "Friendly and caring attendants. Smooth flight. Good condition of the aircraft."
Negativ: "Kurzfristiger Wechsel des Flugzeugs, Änderung des Sitzplatzes"
Positiv: "Crew very courteous as usual"
Negativ: "Lately all Swiss flights I have taken are late. This last one was 1 hour late. No more sandwich is offered, or even chips or peanuts. The only drink available for free was a glass of water! Not even a small bottle!! Bye bye Swiss service!"
Positiv: "Ricaro seats often broken and backs don’t stay in the upright position."
Negativ: "Food is terrible. The hot pocket meal served at the end of the westbound flight is even more than terrible. The (single) Oreo cookie served for dessert on the eastbound flight is rather disappointing and truely less than one would expect or hope for from a Swiss airline!"
Positiv: "Crew war trotzdem bemüht"
Negativ: "Getränke vorab fürs lange warten wären gut gewesen. Die Hitze im Flugzeug war unerträglich, die letzten 20 min. wurde es dann doch noch besser."
Positiv: "Great service--able to buy duty free even on such a short flight. Stewardess was able to take my order and complete purchase just before landing."
Negativ: "Duty free---The plane was not able to take credit cards because machines not working and that was the same problem on flight ZRH to BCN. The power adaptor I wished to purchase was not available nor was a 2nd umbrella. Page 90-91 of your Duty Free Magazine."
Positiv: "Service und Verpflegung an Board"
Negativ: "Der verspätete Abflug welcher sich auf 1.5 Std verzögert hat."
Positiv: "Loved the food, the comfort, the movies and the staff. They took EXCELLENT care of my bike, which I traveled with, and they we traveled safely to Switzerland!"
Negativ: "Nothing. It was a quick and easy trip!"
Positiv: "Hilfsbereitschaft und Freundlichkeit des Personals. Das Essen war sehr gut!"
Positiv: "Everything, but the lack of entertainment."
Negativ: "The lack of entertainment."
Positiv: "Freundliche Bedienung"
Negativ: "fast 4 Stunden verspäteter Abflug, ca. 1.5 Stunden nach Boarding stand der Flueger noch immer am Dock"
Positiv: "Good food for economy , good selection of new releases movies included , small seat and leg room but not terrible"
Negativ: "Made us check our carry on bag because it was too heavy and was told to get it from baggage claim on our connecting flight for it to never show up then waited in line for missing luggage for them to tell us they transferred it and would be waiting at the final destination"
Es gab einen Snack und gute Getränke. Besser Service als bei manch anderer Airline
Overall a pleasant flight.
Baggage drop-off könnte schneller sein, die FlugbegleiterInnen könnten freundlicher sein
Positiv: "Pumpkin soup instead of a heavy entree was welcome and tasty. Breakfast yogurt portion was generous, the granola less so. Accompaniments were good. Butter was not ice cold, thank goodness."
Negativ: "Inbelievably chaotic boarding process for Kili to Dar leg. No boarding lanes so had to fight through the crowd. Was able to observe cleaning process at Dar stop, which was cursory and am sure there was no cleaning of seats of those who boarded at Kili."
Negativ: "Nothing. Flight was amazing"
Positiv: "Crew is excellent, polite and personal!"
Negativ: "Plane is super old and outdated. Comfort seat is not, comfortable, very tight. TV screen is not good quality, with the old controls on a handset. No touch, no 1/8 inch audio jack (it has the old 3 holes one). Wifi for streaming freezes every other second. Just make a face lift to the plane, everything else is good."
Positiv: "Confort and kindness"
Negativ: "It was too cold"
Positiv: "I was sorted on Row 3 and the drapes kept hitting the back of my head."
Negativ: "Move the drapes a few more inches back."
Positiv: "Pleasant crew. Appropriate and efficiently served snack."
Negativ: "Boarding and disembarkation were slow."
Negativ: "Delay due to strike"
Positiv: "The crew was informative"
Negativ: "Inflight sandwiches"
Negativ: "The plane is so old..,"
Negativ: "Das ich jetzt noch nicht in nRennes bin sondern in Amsterdam hängen geblieben bin."
Positiv: "Top sympathische Crew"
Positiv: "Die Crew war nett."
Negativ: "Die Kabinenklimatisierung hat man nicht in den Griff gekriegt. In dem Bereich wo wir saßen war es sehr kalt und zügig, so dass wir und trotz mehrerer Decken erkältet haben. In anderen Bereichen haben sich die Gäste über zu hohe Temperaturen beschwert."
Negativ: "Die Lauf Wege sind zu lang aus Amsterdam."
Positiv: "Freundliche und aufmerksame Crew."
Negativ: "Sitze in der Business Class etwas durchgesessen."
Positiv: "The seat was a little uncomfortable but the crew were amazing."
Positiv: "Service, entertainment and comfort - all very good. Really enjoyed the extra legroom in comparison with other airlines."
Negativ: "Just the AC was way too cold and they are not providing any blankets nor pillows"
Positiv: "The service crew was very nice"
Negativ: "Entertainment was broken so no movies etc. No pillows and no blankets because they ran out. Freaking cold during the flight. No vegetarian meal nor snacks."
Positiv: "Seat comfortable"
Negativ: "Flight was delayed and overhead bin space was very small"
Negativ: "Es war gute service im Flug. Ich fliege wieder mit KLM."
Negativ: "Stornieren des Flugs. Keiner fühlt sich zuständig und der Kunde wird mit Arbeit und Kosten allein gelassen"
Positiv: "The crew was attentive and the seat at economy comfort was comfortable at the “ok” level. It needs much mor3 to be super comfortable. The plug for the headphones was a mess! It was NOT possible to watch a movie and hear the sound too! I gave up! Not a great offering for the extra dollars..."
Negativ: "So many things! Starting with the way assistance in the airport is offered to travellers with mobility issues! This is an important issue that needs to be revisited and changes for better service to be made!"
Positiv: "Crew was great and professional."
Negativ: "Entertainment controls were outdated and confusing to operate. There were no charging ports."
Positiv: "Like the overall KLM experience"
Negativ: "Food could have had better quality and the stewardess served it all at once versus in the various courses."
Negativ: "It was a connection flight from Manchester via AMS to HAJ. Transfer time in Amsterdam (offered by KLM) just 1 hr - so my baggage hasn't arrived in HAJ, at least one day delay! At airport HAJ I've heard that's usual that baggage can't arrive in one our! So I didn't understand why this flight was offered by KLM!"
Positiv: "was a standard flight, in a standard quality - nothing bad"
Positiv: "Everything was good except for the entertainment consul for one of our seats."
Negativ: "One of our entertainment consuls had to be rebooted 4 times and still didn’t work. We gave up asking."
Negativ: "alles gut"
Positiv: "My seat at the window was great and the staff really friendly and courteous!"
Positiv: "the crew was nice"
Negativ: "Seat confort on long flights, leg rooms,"
Positiv: "Crew was nice and efficient"
Negativ: "Economy seats don’t recline enough."
Positiv: "Once aboard the plane, all went well and I experienced excellent service from the cabin attendants."
Negativ: "The flight was delayed (again!) for some 40 minutes and I was worried that I would miss my connection flight in Atlanata. Fortunately the pilot made up for the delay (probably costing the airline thousands in fuel). It seems these days that every KLM flight I take is delayed. This stretch goes back to 2015! Yet KLM prides itself as being punctual. Not the KLM that I have been flying!"
Positiv: "pünktlicher Flug Sehr nettes Personal Gute Verpflegung"
Positiv: "Unterhaltungsprogramm guter Service"
Negativ: "schon besser im Flieger gegessen"
Positiv: "The flight started with a visit in the recently renovated KLM crown lounge in Amsterdam airport. I liked the various seating options and of course the upstairs bar. The service on board was attentive and efficient, the food options I really liked (especially the Chinese dish) but also the little touches like the nuts & gouda cheese which were served in small porcelain bowls. The seat itself was very comfortable when sitting and the structure gives a lot of privacy. However for couples or friends travelling it's a bit cumbersome to have a conversation even when sitting in seats next to each other. Overall my expectations were fulfilled."
Negativ: "This seat is not ideal for sleeping for taller persons (I'm 185cm tall) as the space to put the feet is very narrow and it's uncomfortable when lying on the back (as one cannot put them in the natural resting position). Cabin temperature could have been a bit lower for my taste. Crew needs better training with regards to transfer procedure in Chengdu."
Negativ: "I have ordered Wheelchair for my parents which one of my parent didn't get it on Mumbai Airport. When they arrived on Amsterdam Netherlands Airport they were dropped to the gate assigned first and once the gate changed on the fly no body came to help them moving to the new gate assigned which was far away to walk. Nobody even came to tell them that the gate has been changed. It was because of my father's alertness they didn't miss the connecting flight and when my father asked help to members on airport none of them helped my parents and other 4 co passengers which also were on wheel chairs. It was so scary experience for them that they asked me not to book any more flights with Jet Airways. I won't recommend Jet Airways to any of my friends for their parents to travel to USA. I strongly recommend you guys to take a strict action against this. This is so unacceptable."
Negativ: "My suitcase didn't come with the airline."
Positiv: "Friendly hostesses"
Negativ: "Flight was delayed 3 hours"
Positiv: "Was happy to pay extra 45.5 pounds for laugages which was hidden"
Negativ: "Not happy to pay extra money for my case"
Positiv: "Das Flugpersonal war freundlich, sehr aufmerksam und fürsorglich. Es gab genug zu trinken und gute Auswahl. Über eine Kleinigkeit zu essen freute ich mich auch sehr. Es war ein entspannter, angenehmer Flug. Danke vielmals."
Negativ: "Dass der Flug sich verspätet hat, hat mich persönlich nicht sehr gestört. Wenn aber jemand danach weiter fahren muss, oder einen Termin deshalb verpasst, könnte etwas nervig sein."
Positiv: "Board-Crew war sehr nett und das Essen + Getränke war natürlich auch sehr gut."
Negativ: "Leider muss man sagen dass das Boarding zu lange gedauert hat und manche Probleme mit dem Anschlussflug hatten. Noch dazu kummt dass mindestens 5 oder 6 Personen ihren Koffer nicht mehr bekommen haben unteranderem auch eine Freundin von mir was natürlich sehr ärgerlich ist."
Positiv: "Nice flight ...was comfortable travel ...good food.Thanks"
Negativ: "No such things"
Positiv: "Everything was great! Crew incredible. They acknowledged my wife’s birthday and made her feel special. Food was ultra salubrious. Loved the big screen monitor."
Negativ: "No complaints about anything."
Positiv: "I am so grateful to have been provided delicious and filling vegan meals on this long flight. Thank you for offering a dietary option that is compassionate toward animals and contributes less to climate change! Now if only the planes were powered by clean, renewable energy... Hopefully that will become a reality someday very soon! Oh, and also the crew on this flight was exceptionally kind and helpful. Thank you so much!"
Negativ: "I did not enjoy the turbulence, which I suppose is unavoidable. More importantly, I felt quite guilty about the greenhouse gas emissions of my flight. I have decided to cut down on my air travel as much as possible as a way of reducing my carbon footprint."
Luggage handling. Arrived in Johannesburg without my luggage. Communication regarding lost luggage is basically non-existent.
A really excellent and comfortable experience. No wifi in my section of business class though - would have made it perfect.
Habe flug verpasst, Anschluss von Brest war zu knapp (30') mit 10' Verspätung v Start
Positiv: "Seats ok. Crew is super. Drinks offered"
Negativ: "Nothing, AF rocks"
Positiv: "Good aircraft, good service, on time, eventless"
Negativ: "There are two types of foot-rests, both are a nuisance for people with long legs. The one popping up from below one's seat is extremely hard to put back in place. The metallic one folding down from under the seat in front cannot be secured back and is always in the way if the passenger needs to stretch his/her legs. This seems to be a new appliance, and I jut wish they would do away with it altogether. More is not necessarily better."
Positiv: "Nette Crew, Privatsphäre und leckeres Catering"
Positiv: "Crew asked us if we’d like to move to an empty row to be more comfortable without us even requesting it."
Negativ: "Bigger coffee cups? Really nothing to complain about. Everything I would expect from a flight. A++"
Negativ: "Nur süße Snacks, nichts salziges"
Negativ: "Seat recline was broken- wouldn’t hold position."
Positiv: "Freundlichkeit des Personals"
Positiv: "Good selection of movies."
Negativ: "Had to use a shoe horn to get into and out of my seat and I'm not a large guy. But really my harsh criticism comes from the loss of my girlfriends luggage. It was left behind in Paris on our way to Casablanca causing us to waste a day in Casablanca traveling back to the airport the grab the bag the next day. And to add injury to insult her bag was left behind in JFK during our transfer for our flight to Seattle. No big deal right, Delta will deliver the bag to our house the next day, wrong, we were told we have to go to the airport ourselves to get the bag."
Negativ: "Very cramped seat on the TGV train. I will definitely choose and pay a seat on my own next time, rather than accepting the on picked by Air France... And it will be cheaper, too!"
Negativ: "Die Bestuhlung der Business Class in der Boeing 777 ist unbequem. Es gibt wenig Ablagemöglichkeiten. Die Anordnung ist 2-3-2, und die Fensterplätze und der mittlere Sitz hat keinen Zugang zum Gang. Man muss bei diesen Sitzen die Nachbarn belästigen. Finde ich gelinde gesagt suboptimal."
Positiv: "The bread was fresh and food better than other times"
Negativ: "Crew is always aggressive and unfriendly"
Negativ: "Seat angle adjustment was not the most comfortable for sleeping."
Positiv: "Flight was on time."
Negativ: "In flight complimentary food and drink service could have been better."
Positiv: "Mit einer Ausnahme war die Crew wenig motiviert"
Positiv: "crew was great, seats were comfortable"
Negativ: "departure board listed flight as being boarded and gate closed hour before flight leading to confusion and standing in queue for over an hour, part of food was frozen and inedible, paid for upgraded seat which turned out to be by bathroom smells were as bad as you can imagine"
Negativ: "Sehr laut! Eng gestuhlt"
Positiv: "Left on time. No turbulence."
Positiv: "Crew was awesome!!"
Negativ: "I paid extra for the seat, but there was a metal box under the seat in front of me that curtailed my ability to stow my carry bag, and my leg room. I am very diappointed that I paid above the normal seat charge as if there was a premium to this seat, but in reality it was a sb par seat."
Positiv: "Crew and food were great."
Negativ: "Old plane. Seats were super tiny and uncomfortable. Couldn’t sit in the same spot for longer than 15 min without getting sore."
Negativ: "4 Stunden Wartezeit am Flughafen leider zu lang:("
Negativ: "Booked with my partner. Ended up sitting apart. Not good"
Positiv: "Fantastic Crew!"
Negativ: "Seats are comfortable but tight."
Positiv: "Flight was delayed 4 hours with no explanation"
Negativ: "Asked for wheel chair assistance and was not met in Paris. Had difficulty and barely made my flight. A gentleman who worked at airport assisted me"
Negativ: "There was no entertainment and there was a lot of annoyed passengers and flight attendants"
Positiv: "Crew was very nice. Food was good and tasty."
Negativ: "Plane seemed a little worn, which surprised me since it was an A380. Not that old. I had purchased an upgrade to a seat with more legroom, only to find out there was no USB plug for charging my phone. All standard seats have them. Would have been nice to be warned about that."
Negativ: "Flug kommt Mitten in der Nacht in Paris an. Da die Verbindung zum Anschlussgate noch geschlossen war, mussten wir formal nach Frankreich einreisen um zum Gate nach München zu kommen. Dort darf man sich im ungeheiztem Gate noch mindestens 2 Stunden die Zeit vetreiben."
Positiv: "Die Crew war nett"
Negativ: "Sitze waren sehr verschlissen, bzw. funtionierten teilweise nicht. Bordunterhaltung war nur auf einem Monitor möglich der andere Monitor funktionierte nicht."
Positiv: "DIY snack area"
Negativ: "Food and seating"
Positiv: "Nette Besatzung, Kleiigjeit zum Essen und Trinken"
Negativ: "Sehr wenig Platz, wenig zum Essen"
Positiv: "Food and entertainment was awesome"
Negativ: "It's awfull to sleep. Very unconfortable."
Positiv: "Good food and service"
Negativ: "My first flight was cancelled my return flight was delayed by 5 hours They made me check my carry on even though it was with in the size limit which cost 85 euros and when trying to ask why the staff was extremely rude and not helpful worst flight experience I’ve ever had"
Positiv: "The plain was ok, the crew really nice and attentive. The only “problem” would be the food, mostly for the breakfast that was awful."
Negativ: "No space for legs. No food (just snacks). Very high temperature inside the aircraft. Flight delayed by 45 minutes."
Positiv: "Timely and smooth teansit."
Negativ: "Food has a way to go to be appetising."
Positiv: "Flight on time"
Negativ: "The usual Air France flights to Rome, that I have been flying for years, are now operated by Joon. For a couple months nothing changed, except the way the crew dressed. But now Joon is showing its true nature as a LOW COST airline.Seats cramped. Snacks and apple juice are now available for purchase only."
Positiv: "Flug war kurz, dennoch gab es Getränke. Das war super!"
Positiv: "Flugpersonal war außerordentlich aufmerksam und freundlich. Der Flug mehr als entspannt. Auch das Essen war super!"
Positiv: "Alle ok, Personal freundlich zuvorkommend"
Negativ: "kleiner Snack mit Kaffee, alles gut für den kurzen Flug."
Positiv: "Great service, decent food"
Negativ: "There was no WiFi on the plane"
Positiv: "Late leaving - no reason or apology. A bumpy flight all flight. Food almoat inedible. Seat gave bum axhe after 45 minutes. Staff friendly, but they dropped my meal"
Negativ: "Nothing to like"
Positiv: "Ground crew at CDG was helpful to file a claim for the lost luggage."
Negativ: "Ground crew at MXP Was inexperienced. She called every one in my flight to form a new line and it was immediately total chaos. And then they lost one of our luggages!"
Negativ: "Please see comments above about this flight."
Negativ: "Couldn't make the connection....Overall....an aweful experience!"
Positiv: "The plane arrived in New York smoothly"
Negativ: "They lost my luggage and have no information as to where it is. It has been 3 days and no Information. There was only one meal for the flight and alcoholic beverages were not included."
Negativ: "Horrible Crew..."
Weniger Verspätung wäre schön gewesen ;)
Negativ: "Terrible boarding after 2 hours."
Positiv: "Schnell, bequem, alles gut"
Negativ: "High-Class Luxus braucht man nicht erwarten"
Negativ: "Basic seats and late fligjt"
Negativ: "4 Stunden Verspätung"
Positiv: "Nothing much every other plane is more comfortable."
Negativ: "We were five people with five carry-on lugages and five small individual bags. The people in boarding tried to charge us €76 for each one of the bags for a total of €380 extra. We managed to put three of those bags inside our suitcases but we were still charged for two very small bags €152."
Positiv: "Crew was very professional"
Negativ: "2:25 h departure delay no informations at the airport, not even the ground crew has had any informations, no information was given through the airport loudspeakers until the departing time was overdue.afterwards again... no information updates. Everyone was puzzled. some users of the easyjet app had informations through their app, but only 50% of the app users got a notification. Moreover the delay of flight was 30 min on top of the time, mentioned in the notification"
Negativ: "EasyJet was pretty easy to deal with."
Positiv: "Alles ok"
Negativ: "Verspätung fast 1stunde"
Negativ: "Sehr laut! Eng gestuhlt, Abgabe des Handgepäcks :-((("
Positiv: "Nette crew, hat gut improvisiert (Maschine wurde aus Amsterdam geordert wegen technischen defekt an geplantem aircraft"
Negativ: "Flug hatte leider 1.5 stunden verspätung."
Negativ: "30 minute delay"
Negativ: "es war alles super"
Positiv: "Alles hat hat gut geklappt."
Positiv: "Mehrsprachiges Personal, Abläufe sehr optimiert und kurz"
Negativ: "Speedy Boarding nicht eindeutig gekennzeichnet und funktioniert nicht"
Negativ: "Es gab eine große Verspätung, die als man schon am Flughafen war und gewartet hat imme rlänger geworden ist. Das Bordpersonal war auch nicht sehr höflich beim Einsteigen"
Positiv: "Der Preis war der ausschlaggebende Punkt für die Reise"
Negativ: "Zuerst der Platzmangel dann die Verspätung beim Abflug, beim nächsten mal Lohnen sich paar Euro mehr auszugeben und dafür auch was zu erhalten."
Negativ: "Durchsagen der Crew zu 80% unverständlich."
Positiv: "The colors?"
Negativ: "easyJet used to be such a bold and new company. Now it feels like cattle herding."
Positiv: "Das Flugpersonal war freundlich und sehr bemüht."
Negativ: "Der Flug war leider nicht pünktlich und es wurde schon zum Boarding aufgefordert, obwohl das Flugzeug noch gar nicht vor Ort war. Obwohl mein Rucksack den Handgepäckbestimmungen entsprach, musste ich meinen Rucksack beim Boarding einchecken. Das war zwar unentgeltlich, aber durch das Warten auf mein Gepäck habe ich meinen Zug verpasst und meine Pins am Rucksack waren abgerissen und ich habe sie nicht wiederbekommen. Es war ein Pin von Maui und einer von den Seychellen. Das ist wirklich mehr als schade und ich habe mich sehr darüber geärgert. Ein Hinweis, dass man die Pins besser abmacht und im Rucksack verstaut, wären wirklich hilfreich gewesen."
Negativ: "Standing in the cold waiting to board."
Positiv: "On time flight Efficient"
Negativ: "Computer system broke down Seats do not recline at all"
Positiv: "Wetter und ruhiger Flug"
Negativ: "Der eher knappe Platz an Bord und die vielen Kinder"
Positiv: "Der Flug war superpünktlich. Die Landung grossartig."
Negativ: "Die Sitze konnte man nicht verstellen. Verpflegung muss extra bezahlt werden und sieht nicht gut aus"
Negativ: "Our flight was delayed an hour and a half so we missed our connection and then the EasyJet customer service did nothing to help us find another flight. Even though we booked the trip as a package, they claim they don’t service connecting flights so the financial responsibility to book a new flight would be on us. No compensation was offered even though it was the airlines fault our flight was late and made us miss a connection that we should have had plenty of time to make. Then all they wanted to do was charge us for a new flight, no other options were offered and the staff was very rude and appeared not to care about helping us. We did have to book a new flight but we did so with another airline. I don’t want EasyJet getting any more of my money and won’t book with them again."
Negativ: "Das war colll der tip war sogar verkleidet und ging auf Knie das habe ich noch nie erlebt bei ein Flug"
Negativ: "Being delayed 4 hours"
Positiv: "Der Flug war genauso gut wie ein 'regulärer' (= teurer) Linienflug mit einer renomierten Airline(tochter)."
Negativ: "Das Boarding, insbesondere dessen Ablauf, könnte verbessert werden, Gepäckstücke, die offensichtlich zu groß für Handgepäck sind, sollten auch nicht erst in die Kabine kommen."
Positiv: "One time"
Negativ: "Cattle car boarding. But expected. Luton airport is confusing for transport to London"
Positiv: "Pünktlichkeit der beiden Flügen"
Negativ: "Das Einchecken, resp. das Boarding."
Negativ: "Flug hätte fast 30 min Verspätung"
Positiv: "Pünktlich gestartet, schrecklicher Flughafen in Schönefeld"
Negativ: "Pünktlich gestartet, schrecklicher Flughafen in Schönefeld"
Positiv: "Pünktlich abgeflogen pünktlich angekommen"
Negativ: "Undeutlich Ansagen vor dem Einchecken"
Negativ: "Die stunde verspätung und die engen sitzreihen"
Negativ: "Flight delayed - departure hall like a barn - stands 30 min before boarding"
Positiv: "Freundlichkeit, rasches Boarding"
Negativ: "Wurde 3 Mal aus einen anderen Platz gesetzt und Sitz war kaputt"
Positiv: "Das Flugpersonal war aufmerksam. Der Flug startete verspätet."
Negativ: "Essen nur gegen Bezahlung. Sitze sehr eng. Bordunterhaltung nicht vorhanden."
Positiv: "The crew were great. The waiting rooms in Basel euroairport were good"
Negativ: "A 7am flight with a two hour delay so we got up at 4am for nothing. The email woke us at 4am and said we must still check in at the same time. Once boarded we had a further delay of half an hour. The queues were quick at Basel but dreadful at passport control at Gatwick. Presumably because were were so late. Meant we had to run and stress ourselves to get next transport. We are too old for all that. If not for all that I would have been saying what a great flight"
Negativ: "Verspätung - versprochenes Getränk und Snack aus Zeitgründen nicht erhalten,...."
Positiv: "Kind and helpful staffs"
Negativ: "Long walk away F building and liquid stuffs all I have to put into one bag. This treatment I didnot see any other airports."
Positiv: "Staff handled some rowdy clients very well. Good value efficient service. Nice to see that they were tightening up on carry on bags - never enough room especially on winter ski flights."
Negativ: "Seat legroom tight for a 6 footer - Food/Drinks service ran out of time to reach us."
Positiv: "Habe meine Reise zwei Tage vorverschieben müssen . Also brauchte ich ein neues Ticket , es wurde mir wenigstens das Gepäck nicht noch einmal berechnet . Gut"
Negativ: "3 stunden verspätung, keine zurück Erstattung. Schlechter Service, keine Hilfe. Ich musste in Barcelona ubernachten und 2 neue Fluge buchen. SEHR ENTTAUSCHT. ich werde diese Fluggesellschaft nie wieder benutzen und auf keinen Fall weiterempfehlen. Ich erwarte heute noch eine Rückerstattung meines Fluges..."
Positiv: "Late arrival fog in Geneva"
Negativ: "Speedy security and short walk to the boarding g area and plane make Southampton my airport of choice"
Positiv: "Almost everything I saw was smooth, friendly, and easy. Polite staff, pleasant plane time, etc."
Negativ: "My Geneva to London (Stansted) flight was delayed. While there were at least two other Easy Jet planes which could have taken me to London due to no-shows, the staff told me the flight lists were lost. So I got home 4 hours late, and two Easy Jet flights landed in London with empty seats. Even if the flight is fully booked, please implement a stand-by list so passengers in this common situation can fly in the place of no shows. The poor review is because of this failure and because Easy Jet got me home 4 hours late. Otherwise pleased."
Positiv: "Pünktlich waren wir"
Positiv: "The flight was fine and safe"
Negativ: "The flight hour since we spent time in the small unconvinient airport. If the flight was one hour later i would be able to sleep in zh and come with the train"