Finde günstige Flüge von Genf nach Amsterdam

Positiv: "Yes, Very good"

Positiv: "The seats were so comfortable"

Negativ: "Free wifi"

Positiv: "Salimos a tiempo . El business es muy confortable"
Negativ: "La comida horrible . No se limpian los baños"

Negativ: "Still don’t have my luggage yet"

Positiv: "The pilot and the crews were helpful about the transit. Pilot make up a lot of time."
Negativ: "Flight was delayed, had to run to my next connection flight."

Positiv: "The crew was pleasant"
Negativ: "Baggage checkin & flight boarding was slow & disorganized."

Negativ: "Fix the damn KIOSKS at Vienna!"

Negativ: "Das ich jetzt noch nicht in nRennes bin sondern in Amsterdam hängen geblieben bin."

Positiv: "Top sympathische Crew"

Positiv: "Die Crew war nett."
Negativ: "Die Kabinenklimatisierung hat man nicht in den Griff gekriegt. In dem Bereich wo wir saßen war es sehr kalt und zügig, so dass wir und trotz mehrerer Decken erkältet haben. In anderen Bereichen haben sich die Gäste über zu hohe Temperaturen beschwert."

Negativ: "Not being 1 hour late"

Positiv: "Unkompliziert"
Negativ: "Die Lauf Wege sind zu lang aus Amsterdam."

Positiv: "Freundliche und aufmerksame Crew."
Negativ: "Sitze in der Business Class etwas durchgesessen."

Positiv: "Service, entertainment and comfort - all very good. Really enjoyed the extra legroom in comparison with other airlines."
Negativ: "Just the AC was way too cold and they are not providing any blankets nor pillows"

Positiv: "The service crew was very nice"
Negativ: "Entertainment was broken so no movies etc. No pillows and no blankets because they ran out. Freaking cold during the flight. No vegetarian meal nor snacks."

Negativ: "Late departure. Rush to connect."

Negativ: "pünktlichkeit"

Negativ: "Boarding was very slow."

Negativ: "Es war gute service im Flug. Ich fliege wieder mit KLM."

Positiv: "Nichts"
Negativ: "Stornieren des Flugs. Keiner fühlt sich zuständig und der Kunde wird mit Arbeit und Kosten allein gelassen"

Positiv: "The space at my feet with the chair in front was a bit akward."
Negativ: "Not being seated next to small kids. Perhaps they should have a separate section? ;-)"

Positiv: "Amazing services .. on time just exactly .. I feel really happy onboard KLM ❤️"

Positiv: "It was all fine"
Negativ: "Really was unsure of why I had to purchase a ticket as I was able to pick my own on the way to Billund"

Negativ: "It was a connection flight from Manchester via AMS to HAJ. Transfer time in Amsterdam (offered by KLM) just 1 hr - so my baggage hasn't arrived in HAJ, at least one day delay! At airport HAJ I've heard that's usual that baggage can't arrive in one our! So I didn't understand why this flight was offered by KLM!"

Positiv: "was a standard flight, in a standard quality - nothing bad"

Negativ: "I bought tickets thrue you for me two months ago Iit went well but on the last few days I also bought ticked for my brother and his wife and it was a disaster night mare for them bound for Montpellier too to attend a wedding the damn suitcase didn’t get to final destination it was at Orlando but got"

Positiv: "super"
Negativ: "alles gut"

Positiv: "Alles ok"

Negativ: "Larger meals."

Positiv: "Very pleased with KLM - efficiency all round and especially the baggage handling at Schipol swhere I had 20 minutes to transfer and my baggage came back with me to the UK which is no mean feat given the hustle and bustle of such a large airport"
Negativ: "No downsides at all"

Positiv: "pünktlicher Flug Sehr nettes Personal Gute Verpflegung"

Negativ: "Turn the lights on early making it hard to sleep"

Negativ: "At the check in they made me pay 50€ for my luggage. This is really upsetting because from Houston to Venice they didn't make me pay. Either the website wasn't transparent or the lady at the desk made a mistake. Very upsetting, one luggage should be included."

Positiv: "Unterhaltungsprogramm guter Service"
Negativ: "schon besser im Flieger gegessen"

Positiv: "Light snack and complementary wine"

Positiv: "Das Flugpersonal war freundlich, sehr aufmerksam und fürsorglich. Es gab genug zu trinken und gute Auswahl. Über eine Kleinigkeit zu essen freute ich mich auch sehr. Es war ein entspannter, angenehmer Flug. Danke vielmals."
Negativ: "Dass der Flug sich verspätet hat, hat mich persönlich nicht sehr gestört. Wenn aber jemand danach weiter fahren muss, oder einen Termin deshalb verpasst, könnte etwas nervig sein."

Positiv: "Board-Crew war sehr nett und das Essen + Getränke war natürlich auch sehr gut."
Negativ: "Leider muss man sagen dass das Boarding zu lange gedauert hat und manche Probleme mit dem Anschlussflug hatten. Noch dazu kummt dass mindestens 5 oder 6 Personen ihren Koffer nicht mehr bekommen haben unteranderem auch eine Freundin von mir was natürlich sehr ärgerlich ist."

Positiv: "Arrived early!"
Negativ: "Boarding seemed disorganized."

Positiv: "I got some rest"
Negativ: "unable to charge my phone or watch movies"

Positiv: "Nothing"
Negativ: "Super delayed. Could have fixed the issue BEFORE we were sitting on tha plane for TWO hours"

Negativ: "Handgepäck konnte nicht untergebracht werden."

Negativ: "Delayed!"

Positiv: "Good flights. Good prices."

Negativ: "Headset jack only worked if the headset plug was in EXACTLY the right spot."

Positiv: "Seats were comfortable"
Negativ: "Flight was delayed by 2 hours. Could have gone to Amsterdam and come back in that time"

Negativ: "Crowded seating, wake-up for breakfast service two hours before arrival"

Negativ: "Bag was lost"

Positiv: "Airlines issue"
Negativ: "Profiling certain customers"

Negativ: "Gut"

Negativ: "Masken"

Positiv: "Gut"
Negativ: "Ruhe"

Negativ: "Everything"

Negativ: "Im Business Class Flug war der Salat roh ohne Dressing , zum Brot keine Butter und der Fisch war ...! So was darf nicht sein !"

Positiv: "Vorne sitzen."

Positiv: "Nothing, pretty much"
Negativ: "I was told my hand luggage needed to go to the cargo, despite it being small enough to be with me. The food was a water bottle and chips. There was more than an hour late to boarding time. The crew were not informative about what was going on. The plane made worrying noises when taking off."

Negativ: "Verspaetung 3 stunden ohne zum informieren die airserbia. Warum 6 mall beim buchung E mail angegeben? Von Kayak doch informiert."

Positiv: "Keine infos ueber 3 stundige verspaetung. Nur von Kayak infos bekomen, nicht von airserbia, mit so teuere tickets wieder."

Positiv: "Crew was good, short flight on an older aircraft, everything was fine"
Negativ: "Bags got left in Belgrade transferring from Helsinki despite this flight being delayed 30 mins, unsure how that happens..."

Positiv: "Ehhhhh I was cool with certain things but nothing to like . The people who work there were nice though."
Negativ: "The selection of movies . Very poor . What entertainment?"

Negativ: "My booking reference code was delivered too late so I missed the check-in time and therefore missed the flight"

Negativ: "The worst airline ever. CUSTOEMR SERVICE IS AN UNKNOWN WORD TO THEM. I WILL NEVER FLY WITH THIS AIRLINE AGAIN AND YOU SHOULD REMOVE THEM FROM YORU PROPOSALS."

Positiv: "Crew was very polite and helpful, seat pitch was acceptable for my height (1.92 cm)"
Negativ: "I know this was a short flight but one tiny bag of pretzels is just not acceptable!"

Positiv: "Fast service, kindness."
Negativ: "They should finally get rid of these old ATR-72 and replace them with some newer aircraft."

Positiv: "Crew"
Negativ: "Seats"

Positiv: "Ok?"

Positiv: "The crew is fantastic team,Dana is the best!Thank you"
Negativ: "Food"

Positiv: "Comfy and clean"

Negativ: "Not enough time between the connecting flights. The terminals were too far apart, and the local airport transportation took too long to get me to a connection flight terminal."

Positiv: "I didn't get to my AirSerbia flight."
Negativ: "I didn't get to my AirSerbia flight."

Positiv: "I was amazed with leg room for all regular economy seats, I'm tall guy and constantly have problem with leg room but here I was pretty suprised."
Negativ: "Free you get small bag of pretzels and glass of water.. Everything else you have to pay. Same as in low cost companies but with ticket price of regular one."

Negativ: "No entertainment equipment, video or audio."

Negativ: "Es kamen ungeplant auf dem Rückflug Gepäckgebühren hinzu von 60 Euro pro Koffer. Das ist unverschämt !!!"

Negativ: "Es kamen ungeplant auf dem Rückflug Gepäckgebühren hinzu von 60 Euro pro Koffer. Das ist unverschämt !!!"

Negativ: "Arms rest are pretty small"

Positiv: "We received a voucher for food during our 4+ Hour delay before boarding on air serbia to Belgrade. Once we arrived in Belgrade, we stayed in the business suite before our flight and was provided with food and couches to relax on before our next flight. Also, on our connecting flight to athens, Aegean airlines was very professional and really wish I would have used their service instead of air serbia."
Negativ: "Air serbia did not tell us why there was a 4+ hour delay to belgrade. Once we arrived in Belgrade, we had to wait 9+ hours for our connecting flight to athens when we were only supposed to have 2 hrs layover. Once we boarded the plane to athens, the workers at the airport had no clue were our luggage was and a lot of things were miscommunicated between them. They were very unprofessional and some of them were very rude. They had plenty of time to move our luggage to the next airplane, but too careless to do that. So now we have to wait a couple of days to get the rest of our luggages. We also missed our train ride in greece because of air serbia and had to pay for another train ticket and did not receive a refund"

Negativ: "Couldn't log in online because site wouldn't accept any of my credit cards. Got up early to check in at the airport, discovered I was logged in... After all that, the airline changed my seat without warning, moving me from the window seat I selected (and paid for) to a middle seat. Where did they get the idea I would think that was OK? Then the flight was delayed, almost missed my connection. Boarding and exiting the aircraft were zoos. Eminently unrepeatable."

Negativ: "Katastrophale Airline. Ich habe online ein zusätzliches Gepäckstück gebucht. Dieses schien allerdings am Flughafen im Netzwerk nicht auf. Da die Fluggesellschaft (Air Serbia) telefonisch nicht erreichbar war (auch auf Anfrage Flughafenpersonals wurde nicht geantwortet), musste ich das Gepäckstück erneut zahlen. Derzeit versuche ich Air Serbia wegen dieser Causa zu erreichen, um mein Geld zurückzuerhalten. Bisher leider ohne Erfolg. Darüber hinaus hat der Flug sowohl bei der Hin- als auch der Rückreise Verspätung."

Negativ: "Katastrophale Airline. Ich habe online ein zusätzliches Gepäckstück gebucht. Dieses schien allerdings am Flughafen im Netzwerk nicht auf. Da die Fluggesellschaft (Air Serbia) telefonisch nicht erreichbar war (auch auf Anfrage Flughafenpersonals wurde nicht geantwortet), musste ich das Gepäckstück erneut zahlen. Derzeit versuche ich Air Serbia wegen dieser Causa zu erreichen, um mein Geld zurückzuerhalten. Bisher leider ohne Erfolg. Darüber hinaus hat der Flug sowohl bei der Hin- als auch der Rückreise Verspätung."

Negativ: "Katastrophale Airline. Ich habe online ein zusätzliches Gepäckstück gebucht. Dieses schien allerdings am Flughafen im Netzwerk nicht auf. Da die Fluggesellschaft (Air Serbia) telefonisch nicht erreichbar war (auch auf Anfrage Flughafenpersonals wurde nicht geantwortet), musste ich das Gepäckstück erneut zahlen. Derzeit versuche ich Air Serbia wegen dieser Causa zu erreichen, um mein Geld zurückzuerhalten. Bisher leider ohne Erfolg. Darüber hinaus hat der Flug sowohl bei der Hin- als auch der Rückreise Verspätung."

Negativ: "Katastrophale Airline. Ich habe online ein zusätzliches Gepäckstück gebucht. Dieses schien allerdings am Flughafen im Netzwerk nicht auf. Da die Fluggesellschaft (Air Serbia) telefonisch nicht erreichbar war (auch auf Anfrage Flughafenpersonals wurde nicht geantwortet), musste ich das Gepäckstück erneut zahlen. Derzeit versuche ich Air Serbia wegen dieser Causa zu erreichen, um mein Geld zurückzuerhalten. Bisher leider ohne Erfolg. Darüber hinaus hat der Flug sowohl bei der Hin- als auch der Rückreise Verspätung."

Positiv: "Flug von Prag sehr angenehm, sehr gute Parkmöglichkeiten, (überdacht)"
Negativ: "Ganz schlecht die Gepäckreservierung über das Portal. Wenn man normales Gepäckstück dazu buchen möchte, (nur noch das Handgepäck ist inklusive - und hier achtet Air Serbia darauf, dass dieses nicht über 8 Kg wiegt), wird man auf eine Serviceseite umgeleitet. Dort muß man neben dem Preis noch extra Gebühren für das Dazubuchen eines Gepäckstückes bezahlen, das ist schon heftig. Dann funktionierte weder auf Hin- noch auf Rückflug dieses Dazubuchen des Koffers auf Anhieb, wir hatten zum Glück den Ausdruck der Bestätigung dabei. In Prag dauerte das Boarding deswegen für uns 10 min, zum Glück waren wenigstens die Angestelltern nett und entschuldigten sich für die Unannehmlichkeiten, in Tirana mussten wir vom Boarding unverrichteter Dinge wieder weg, zum Air Serbia Schalter und die Buchung des Gepäcktückes bestätigen lassen, und uns dann erneut hinten an der Schlange anstellen.... Das ist Service schlechtester Güte und dringend verbesserungsbedürftig. Man sollte doch wenigstens direkt bei der Flugbuchung auch den Koffer bezahlen können. Sonst dann lieber doch paar Euro mehr und die Lufthansa.."

Positiv: "Nettes aufmerksames Personal, alles ok. Flieger von Belgrad nach Tirana Airbus 319 pünktliche Flüge symphatische Alternative"
Negativ: "Flieger von Prag nach Belgrad Propellermaschine, sehr voll, Boarding bei dazu gebuchtem Gepäckstück dringend verbesserungsbedürftig"

Negativ: "Too hot temperature inside te aircraft. Seats uncomfortable"

Positiv: "Me gustó que tienen un buen sistema de check-in, embarque y desembarque."
Negativ: "El avión era un ATR-72 algo viejo, no era cómodo por dentro. Tampoco me gustó la atención de la tripulación, no pasaron por mi puesto ofreciendo el mísero vaso de agua que daban. En otras aerolíneas de este estilo por lo menos dan café."

Positiv: "Departed and arrived on time despite boarding chaos."
Negativ: "What was that stuff they served us to eat?"

Positiv: "Nothing. Rude staff. Horrible food and service."
Negativ: "Everything"

Positiv: "I requested a special meal. It wasn't delivered. I had called Air Serbia days before my travel to confirm that, and the lady said it was. Unfortunatley, there is no way for me to lookbthat information online. Even the gate agent wasn't able to look that informationmout, and told me it will be there. I simply had to go with 'belief' that my special meal would be there. They did not have any other options . The food they served was so unpalatable that I threw up. I threw up in a plastic bag, as opposed to a barf bag. I didnt have time to get it out from the seat pocket. When I called the flight attendant for assistsnce, she was so rude in pointing that I should have used the barf bag and not a plastic bag. Very unempathetic. They did not check on me after that. The flight was so hot, and too crammed. Old plane. The entertainment was unentertaining. I would never fly this airline again."
Negativ: "Everything"

Positiv: "I got to board first because I am wearing a cast on my leg."
Negativ: "The plane was extremely hot the entire 5 hour flight and even though many people asked to make the air cooler, the flight crew did nothing. It was a 5 hour flight and only 1 water was served. It was hot and only 1 water was served. When asked for two waters because I was extremely thirsty, the flight crew looked annoyed and brought only 1 to me. I hope to never fly Air Serbia again."

Positiv: "Service was friendly and we were served drinks and a sandwich. The view from the window was good. Arrival a bit before scheduled time."
Negativ: "It's a bus transfer to and from the terminal and the boarding bus transfer takes too long to load. I don't like the passport checks at the boarding gate - inefficient and inconsiderate."

Positiv: "Personal war in Ordnung!"
Negativ: "Der flüg nach Wien war so unangenehm in die kleine Maschine aus zweiter Weltkrieg, laut, die Maschine Zitat ganzen Zeit meine Kinder haben Schock erlebt, unglaublich"

Negativ: "They saying it's internet connection during the flight,when you pay for the internet the only option what you can choose is to watch how's your MB goes away and you are not able to open anything.Very good job Air Serbia,never again with you!!!"

Positiv: "Great. ON TIME!"

Positiv: "Flight was on time, nice plane with lots of leg room, flight was nice apart from near landing. Food was good with a free drink too."
Negativ: "We were told to go to a desk for boarding car which we walked for some time to get too and were then told to go to the gate and they would give us a boarding card then. Much walking for no reason. They need to communicate with each other and customers more."

Positiv: "Easy check in, flight was on time, crew were nice and free meal and drink."
Negativ: "Check in was much slower that all other check in desks and was only 2 girls then 3 girls on check in."

Negativ: "The fact that I tried for nearly a week to CANCEL the flight. Yet was given no help, after sending email after email, making sure that I covered whatever was possible on my side. And of course, no response. Ended up forced to simply not attend the flight. Thanks a lot for a GREAT customer support, AirSerbia... (being cynical here, just making sure I do what I can so you get this)"

Negativ: "We boarded our flight from gate C7, which as is common in Eastern Europe, a bus gate. To enter the gate, we were completely rescreened, although we had been screened to go from Bucharest to Belgrade. We waited on the bus for 15 minutes. Only a few seats on the bus so it is a standup experience. Finally the bus started driving to the parked planes, but turned away and drove to a where you would exit the bus after arriving. They told everyone to go upstairs where they explained that there was a "technical problem" on then plane and it would be delayed an hour. They sent everyone to gate A4a, where everyone was prescreened again. We waited in a hot gate for an hour, then boarded the bus and to make a long story short, we arrived in Zagreb 1 and a quarter hours late."

Positiv: "Nothing."
Negativ: "I am almost 2 meter tall (6'4) and I asked more than 30 days before the flight to receive a seat with extra room for the legs, I was told that the flight was fully booked and there are no seat that are available. I then asked for the same in the check-in and received a similar answer. When I arrived to the plain I saw that I can't seat because there is no space so I asked the flight crew to try and find a solution but they said they can't do nothing. Only after I insisted and spoke with the cabin manager they checked and found a place - in fact there were 2 seats with extra room for the legs that were available!! and the flight had many other open seats (they just lied about it). A lot of the personal television did not work and the crew did not assist and did not solve the problem, but just said that this happens and that they can't do anything. This is just ridicolus for a more than 8 hours flight! The airconditioning did not work properly and it was exteremly hot. In general it was an horrible experience, the crew was very unpleasent and did not want to help and the food was just disgusting. I do not recommend to anyone to fly with Air Serbia, you better pay the extra money and fly with a real company."

Positiv: "Very responsive and real meal for short flight!"

Positiv: "nette Crew"
Negativ: "sehr eng"

Positiv: "pünktlich"
Negativ: "sehr teuer"

Positiv: "pünktlich"
Negativ: "sehr eng"

Positiv: "Very comfy seats."

Positiv: "Pünktlichkeit"
Negativ: "Organisierte Wege zum Gate und Überblicke darüber"

Negativ: "I needed wheelchair assistance due to a back injury. The person that picked me up at the aircraft from London was terrific, l was taken to the terminal and told that another team member would take me to the aircraft. No one showed up until the aircraft was fully boarded, then he left me at the beginning of the ramp instead of wheeling me to the aircraft. I was very disappointed! I was so disappointed I didn’t wait for a pickup at the airport in Amsterdam. I regret it, because I’m in so much pain!"

Positiv: "Die Crew war super aufmerksam und sehr freundlich. Nicht immer selbstverständlich, selbst in der Business class."
Negativ: "Der Sitz ist zu eng für mich und nicht lang genug, ich 193cm groß"

Positiv: "Pünktlich und sauber ,alles sehr übersichtlich"

Positiv: "All was good and on time"
Negativ: "Just be good, they could still offer free drinks or water to passengers"

Positiv: "Ja die Crew war nett. Sitze waren bequem, aber zu Eng."
Negativ: "Check-In in London war Unübersichtlich. Man muß Gepäck selbst einchecken. Dann muß man schauen wo ist der Zoll. Dies war in Düsseldorf viel besser."

Positiv: "Essen, Sitze"
Negativ: "Nix"

Negativ: "They charge for coffee and soft drinks and have no snacks complimentry"

Positiv: "Wie haben geschlafen"
Negativ: "Das Bett in der Business ist etwas kurz"

Positiv: "Nette Crew von Air Belgium"
Negativ: "Etwas abgeranztes Flugzeug, der Service dauerte zu lange (Abräumen etc. )"

Positiv: "Das wir endlich losfliegen konnten."
Negativ: "Verspätung die nicht mal gemeldet wurde, sondrn ich es nur per zufall gesehn habe!"

Positiv: "Super friendly and professional crew"
Negativ: "Short comfortable and smooth journey"

Negativ: "Having gate #earlier than 1 hour before takeoff"

Positiv: "NA"
Negativ: "Free food"

Positiv: "Das war eigentlich ein American Airlines Flug, kein BA"
Negativ: "Das war eigentlich ein American Airlines Flug, kein BA"

Positiv: "total flight bsolutely excelente custumer service stuffs was very friendly outbound and inbound no dilays"
Negativ: "not aplicable"

Positiv: "Bier war gut"
Negativ: "Zu teuer! Warum muss ich für ein Bier oder Snack zahlen?"

Positiv: "The flight crew"
Negativ: "Never board check in luggage at lcy, they don't know what to do with it"

Positiv: "Die neuen Kunstledersitze sind viel hygienischer als die ekelhaften altmodischen Textilsitze. Fand ich echt toll. Der Flug selbst war sehr angenehm und die Passagiere wurden auch gut informiert ueber alles."
Negativ: "Das Boarding und Disembarking hat schier ewig gedauert, weil der Flieger nur 1 Tuer hatte, die Gaenge viel zu schmal und die Gepaeckfaecher viel zu klein sind. Kann ja verstehen, warum das so sein muss. Vielleicht sollte man beim Boarding einfach regeln, dass die Leute in den hinteren Reihen zuerst einsteigen und zuletzt aussteigen, damit es nicht so ein fuerchterliches Gewuehle gibt. Und es sollte moeglich sein, Gepaeck kostenfrei einzuchecken."

Positiv: "Crew very professional and staff well informed."
Negativ: "Feels like a bus in the sky. Same device as Ryanair but not on time."

Positiv: "Planes are well maintained"
Negativ: "Rigid attitude of the staff that goes the extra mile to find ways to irritate and upset clients"

Positiv: "Gute Unterstützung bei Problemen mit Online-Check-In; sehr genaue Gepäckkontrolle ist absolut in Ordnung; keine Verspätung; freundliches Bordpersonal; Preise für Bordverpflegung günstig - bei diesen günstigern Ticketpreisen ist die seperate Verrechnung absolut gerechtfertigt; werde daher trotz Probleme beim Hinflug wieder mit BA fliegen"

Negativ: "Meine Tochter (sie ist 16 Jahre alt) war die einzigste die auf standby gemacht worden ist. Obwohl sie minderjährig ist. Das ist eine Sauerei und das Personal haben NULL Empathie oder Sympathie gehabt."

Positiv: "Das Flugpersonal ist sehr nett und gut ausgebildet."
Negativ: "Preise für Getränke und Essen an Bord sehr teuer"

Positiv: "Gesamter Ablauf ohne Probleme. Sehr reibungslose und eingespielte Abläufe am Frankfurter Airport."
Negativ: "Pilot sehr wortkarg, Landung etwas holprig."

Positiv: "Entspannte Sicherheitskräfte beim Security Check, pünktliches Boarding, ruhiger Flug, sympathische Flugbegleiter und pünktliche Ankunft-alles Top!"
Negativ: "Nichts"

Positiv: "Das Flugpersonal war ok und der Flug war auch "Just in Time"."
Negativ: "Kein Snack oder Trinken ohne Bezahlung"

Positiv: "Nettes Personal und termintreuer Flug."
Negativ: "Die Sitze waren sehr eng. Ich wurde überredet meinen Handgepäckkoffer einzuchecken und nun ist er kaputt und der Schaden wird nicht reguliert."

Negativ: "No complimentary drinks, even coffee"

Negativ: "Alles ok"

Positiv: "Flug verspätet."
Negativ: "Platzangst, keine Möglichkeit Handy aufzuladen am Sitz"

Negativ: "nach mehreren Stunden ohne Information fiel der Flug aus. Bodenpersonal wurde im Stich gelassen."

Positiv: "Sehr nett"
Negativ: "Gab kein Essen"

Positiv: "Der A321 hatte eine richtige Lie flat Business Class."
Negativ: "Essen wieder sehr BA britisch ... Der Flug war zu kurz, wir hätten gerne eine Runde geschlafen!"

Negativ: "Und wieder Verspätung!"

Positiv: "personal war höflich"
Negativ: "ich finde es unangemessen, dass das bordpersonal getränke/essen VERKAUFT, wenn das flieger komplett abgefertigt auf der piste steht, aber wg. problemen nicht starten kann. auf dem flug nach LON sass ich 2 stunden am boden - am rückweg über eine std und jedes mal versuchten die damen uns essen und getränke zu VERKAUFEN. service wäre gewesen die kunden zumindest in so einem fall mit kostenlosen getränken/sandwiches zu versorgen die bestuhlung ist für mich (190cm) deutlich zu eng"

Positiv: "First class service in business class - Rich made sure everyone was well taken care of. Easy flight despite the delay."
Negativ: "Seats spaced a bit too closely to each other for business class but still acceptable."

Positiv: "Flug und anschlußflug waren pünktlich ,essen und personal waren gut"

Positiv: "20 min Verspätung beim Abflug"
Negativ: "Was noch?"

Negativ: "Feels like BA has turned into Ryan Air. £65 for a checked bag, cramped seating and not even a free water."

Positiv: "Pünktliche Landung, 23kg Gepäckgrenze bei Handgepäck"
Negativ: "Teures Essen, Handgepäck musste aufgegeben werden"

Negativ: "Pointless priority boarding if you get all priority passengers to wait for the rest of the flight.."

Positiv: "quick"

Positiv: "Von Vier Reisenden konnten auf dem Rückflug nur 2 online eingecheckt werden. Das Problem hatten aber viele Mitreisende. Das Personal am Check In Schalter kümmerte sich darum(top!!), sodass die restlichen 2 Personen mitreisen konnten. Andere hatten weniger Glück."

Positiv: "Sehr aufmerksames Flugpersonal, gutes Essen, Anschlussflug zwar knapp bemessen aber es ging gerade noch!"

Positiv: "Sehr nettes Flugpersonal"

Positiv: "upgrade bekommen"

Positiv: "Wir haben wegen ds günstigen preises gebucht und konnten auch 1x gratis umbuchen"
Negativ: "Die Crew hat keinen gesunden menschenverstand, fast schon peinlich"

Positiv: "Der preis war gut"
Negativ: "Die Crew dumm und unflexibel"

Positiv: "alles okay, Wasser gratis"

Positiv: "alles okay - Wasser gratis"

Negativ: "Bordpersonal sollte eingreifen, wenn kleine Kinder überhaupt nicht zu bändigen sind; Sicherheitsrelevanz"

Positiv: "Food was very good and crew was very friendly"
Negativ: "Seats were very small... very uncomfortable travel 10hs in a tight seat!"

Positiv: "Not much of anything. No complimentary food or drink for a nearly five hour flight, and sub- par customer service."
Negativ: "The check in agents with Iberia airlines in Porto were rude, the. told me only when I arrived that I could not carry on “camping backpacks”, so I would have to check it for an additional 40 euro to check it.. despite saying they’d be happy to check “carry on” free of charge.. I’ve never had a problem with my backpack before, and it fits well within the size restrictions and easily fits in the overhead.. then they were unable to transfer my bag that I payed 40 euro to check, to my connecting flight. Therefore I had to wait two days to receive my luggage at my final destination in Rome.. Overall a really mediocre and frustrating experience."

Negativ: "Great flight !!!"

Negativ: "Not loosing my bags"

Negativ: "I am 196 cm tall and I could barely move. I fly often and this was one of the most uncomfortable flights ever."

Positiv: "Seats were comfortable and staff was lacki g customer service"
Negativ: "I felt abandoned by crew when asking for water"

Positiv: "The plane was nice."
Negativ: "The crew was kind of slack. They didn't have aqua con gas. The toilets were not kept clean."

Negativ: "Crew need to be smile - we not in Russia"

Positiv: "Ich bin unzufrieden. Dieser Reise nach Palma de Mallorca hat mit zusätzlich Kosten und Stress verursacht."
Negativ: "1 - Gepäckbestimmungen bei Hin und Rückflug ( 1 x 20 kg Gepäck) bei Linienflüge wie Condor und Iberia wurde nicht berücksichtigt sodass ich 1 Gepäckstück 20kg bei Rückflug extra bezahlen muss. 2 - Ich habe 3 x Sitzplatzreservierungen bezahlt weil Iberia die Fluggesellschaft geändert hat ( anstatt Iberia plötzlich Vueling) und es keine andere Alternative bei der Check inn Online gab. Ich musste 3 Sitzplatzreservierungen bezahlen, 1 davon völlig unnötig. 3 - Gate Änderung von 92 auf 98 in Palma de Mallorca unmittelbar vor der Rückflug sodass ich fast mein Flug nach München verpasst habe. Den ganzen Stress und 2 extra Gebühren kann ich mir ersparen wenn ich mein Ticket direkt in der Reiseagentur kaufe."

Positiv: "I really like the fact that I could check the baggage the day before the trip. This was very helpful and I could avoid keeping the bags during a long stop in Madrid."

Negativ: "Boarding procedures are a disaster. The plane arrived early however there was not a gate available for 45-60 minutes. Removal of the bags for customs inspection also took over 45 minutes. We then missed our connecting flight Out luggage made the plane but we didn’t!"

Positiv: "Food was good"
Negativ: "British airlines delayed flight to my transfer. Missed my transfer to Madrid and got one to London. Leaving from London my flight on British was delayed by 2 hours AGAIN. Not good."

Positiv: "Iberia cancelled my incoming flight to Madrid and put me on an earlier one, but refused to let me on the earlier flight to Bilboa, which made a long waiting time!"

Negativ: "Todo estuvo excelente!!!"

Negativ: "Ibéria offers a terrible service to its customers"

Positiv: "Pünktlich, Catering okay in der Business Class"
Negativ: "Sehr umkomfortable Business Class"

Positiv: "Hier scheinten die Mitarbeiter noch motiviert zu sein."
Negativ: "Enge Plätze. Überteuertes Essen. Bekommt man besser bei Easy jet etc."

Positiv: "Das schnelle boarding"
Negativ: "Unhöfliches Personal beim Check-In in Panama und Madrid. Online steht 50€ bei Gepäckabgabe am Flughafen. Tatsächlich zahlt man dann 60€! Unfreundliches und unkompetentes Personal beim Flug von Panama nach Madrid. Kein Service! Essen wird einem vorgesetzt. Gleichgültigkeit besteht bei unverträglichkeit und Allergie! Die Bordunterhaltung hat sich nach einen Monat nicht verändert."

Negativ: "Für Business class viel zu enger Sitzabstand und nicht verstellbare sitze . Das geht gar nicht !!!"

Positiv: "Freundlichkeit der Stewardessen"
Negativ: "Mein Koffer ist stehen geblieben in Madrid."

Positiv: "Eine stuardess war sehr zuvorkommend"
Negativ: "Der Rest leider nicht"

Positiv: "It was IBERIA Flight: -Seating was good--very nice reclining seats. -Flight left and arrived on time.."
Negativ: "It was IBERIA Flight: -Video remote did not work well and the touch screen did not work well. -There was no vegetarian option for food--and food was not that good. -There was a check in for Business class but then for actual boarding there was only 1 line and it took almost 30 minutes to Board and we waited in long line. -Maybe the crew did not understand English so well. Thank you for listening."

Positiv: "The food is very good in 1st class."
Negativ: "Even though 1 of the 3 stewards was really excellent at everything (foremost his impecable attitude towards passengers), nothing is really standing out anymore in IBERIA 1st class. It used to be extremely good, but now everything is banal. No attention to detail or pleasantness. The one thing that really concerns me is that Spanish stewards, more the women than the men, are becoming more rude than before. I understand that some passengers must be a hassle from time to time, but this is their one and only job, so a nice attitude is of the utmost importance."

Positiv: "Nothing"
Negativ: "The space between seats was just microscopic. I’m 6ft tall and I really had a bad time in those 2h30, all twisted and unconfortable."

Negativ: "Ich bin noch gar nicht angekommen denn der IBERIA Flugbist 3 Stunden verspätet. Somit layover in Madrid und über 1/2 Tag verloren"

Positiv: "That IBERIA brought me to where I wanted to be"
Negativ: "I’ve had 4 flights, none of which departed on time Not even a glass of water offered: IBERIA doesn’t have the prices of WizzAir or Ryanair, but what they offer onboard is pretty much the same as those airlines"

Positiv: "boarding is quick"
Negativ: "crew push you hurry. and the space is too small."

Negativ: "Gepäck nicht mitgenommen"

Negativ: "GEPÄCK NICHT MITGEKOMMEN"

Positiv: "Muss extra bezahlt werden."

Positiv: "Sehr reibungslos und pünktlich"
Negativ: "Keine Verpflegung aber alles sonst Top"

Positiv: "The lunch in the flight back. The service was good."
Negativ: "The spaces between seats and the bathrooms. It should be a person checking if it look okay after 2 hours flying."

Positiv: "Das Flugpersonal freundlich. Gepäckaufgabe zügig."
Negativ: "Die Sitze eng. Das Essen überteuert und nichts für Vegetarier."

Positiv: "Flugzeug war pünktlich da Boarding war ganz Schnell, Besatzung war sehr aufmerksam."
Negativ: "Alles außer das wichtigste war sehr gut und nämlich das Flugzeug selber. Als Business Klasse Passagier habe ich mich auf ein Minimum an Confort erwartet aber die Sitze waren genau so eng und unbequem wie die von der Economy Klasse, und ich bin 1,89 / 85 kg, also nicht ein Riese. Unterhaltung System gab es auch keins kein Bildschirm kein Fernseher und auch keine Musik. Für einen Business Flug zwischen zwei Kontinente finde ich das einfach nicht möglich, aber sonst war alles o. k."

Positiv: "Finally arriving in Spain."
Negativ: "The seats are extremely small cramped and I had to sit with my legs in the aisle. The flight attendants didn’t care about seat assignments so they put people wherever they wanted, causing issues when those people were in others seats. No in flight entertainment (zero stars). No complimentary snacks; had to pay for everything. Decent selection of food. The entry attendants were inconsistent with hand luggage size and took my correctly size soft bag to check but allowed larger hard luggage on the plane."

Positiv: "Everything"
Negativ: "Nothing"

Positiv: "Die Business Class ist die Economy mit einem Sitz in der Mitte frei. Die Perserin war sehr nett"
Negativ: "So gar nichts positives zu erwähnen. Ausser, die Maschine kam 10 Minuten zu früh rein FB waren lieb aber nicht sehr fit alles billig billig. Statt O-Saft gibt es Nectar etc Die Gäste verreisten mit mehreren überdimensionierten Koffern!"

Positiv: "Die Business Class ist die Economy mit einem Sitz in der Mitte frei. Das Catering war okay"
Negativ: "So gar nichts positives zu erwähnen. Ausser, die Maschine kam 10 Minuten zu früh rein FB waren lieb aber nicht sehr fit alles billig billig. Statt O-Saft gibt es Nectar etc"

Positiv: "Trotz genervter Gäste, war das Personal freundlich und hilsbereit."
Negativ: "1,5 Std. Verspätung, Chaos beim Boarding, kein Gepäck am Zielflughafen. Schlechter kann man kaum Abliefern!"

Positiv: "Der Flug ist vom check-in (kaum Wartezeit) bis zur Gepäckausgabe verlaufen, wie man es erwartet; keine highlights, aber auch keine Ärgernisse..."
Negativ: "Sitzplatz war verhältnismäßig eng"

Positiv: "Der Flug ist pünktlich gestartet."

Positiv: "."
Negativ: "Meine Buchung war seit 2 Monaten bestätigt. Am Check in teilten sie mir jedoch mit, dass der Flug overbooked war und ich nicht fliegen konnte. Dies wäre bei Iberia so üblich."

Positiv: "no stress, the crew was professional"
Negativ: "all good"

Positiv: "Nothing special"
Negativ: "Nothing special"

Negativ: "Kinder die im Flugzeug fangen gespielt haben und eine Unruhe verbreitet haben"

Positiv: "I liked nothing, and am sorry for the time i waist it with Alitalia. Especially after not letting me use the lounge even thought I am an elite plus with skyteam and Alitalia is one of the alliance member."
Negativ: "Applying the rules and respect my skyteam elite plus membership."

Positiv: "Crews are nice n snacks are okay."
Negativ: "Their online luggage fee sucks. I had to pay again at the counter when my online purchases didn’t show up on their computer. Ended up paying a higher luggage fee at the counter. Not good!"

Negativ: "Seat assignments sucked. Could not seat together"

Negativ: "Delayed takeoff. That happens but very poor communication about the delay."

Negativ: "As so often with Alitalia the flight was delayed by 1 hr 20 mins"

Positiv: "Genauso gut"

Negativ: "Better pillows...as simple as that"

Positiv: "Crew were friendly and helpful."
Negativ: "Flight was delayed through no fault of the airline. Took a long time taxing due to the excess traffic."

Positiv: "Very new and clean plane."
Negativ: "Nothing it was all good."

Positiv: "On time and complimentary drink"

Negativ: "Everything was good."

Positiv: "Überraschend die Pünktlichkeit. Zu mindestens beim einchecken. Mann hat doch etwas zu essen und zu trinken bekommen."
Negativ: "Die betagte Maschine mit wirklich kaputtem Interieur. Es war so eng, dass ich wirklich anfangs überlegte, wie kommen die mit dem Getränkewagen durch. Die Besatzung halt normal für Italien arrogant, aber ehrlicherweise nicht alle. Der erste Eindruck war wirklich kompetent und nicht typisch italienisch kaotisch. Man darf Alitalia halt nicht mit der Lufthansa oder Air France vergleichen. Ich kenne es sogar mit British. Selbst da geben sie sich Mühe. Sei es auch in der Eco kulturbeutel, Glas Wasser nachsem Einstieg, sogar warme Erfrischungstücher in der Eco. Gerne hätte ich auch die Stimme des Piloten gehört, aber das ist scheinbar bei AZ nicht so üblich. Aber, jetzt kommt das große aber, für den Preis absolut OK. Warum jemand teures Geld für die Business Class ausgibt ist wirklich fraglich."

Positiv: "Good service"
Negativ: "Disorganized confusing boarding process, tight seats in coach."

Positiv: "Verspäteter Zubringerflug gut aufgefangen, Gepäck kam noch mit"
Negativ: "Genug leg room, wenig aufmerksamer Service"

Negativ: "Verspätetet, kein Bordservice"

Negativ: "Flight was delayed. People/staff was not that friendly. I considered switching flight times, but the options were limited and it would have required me to purchase a new ticket. The fair was relatively inexpensive, but did not include checked bag and in the end was more expensive than other carrier options."

Positiv: "Comfortable seats"
Negativ: "Lack of information about the flight conditions; height and timing updates. Absence of screens, lack of technology. Not clear English announcements. Ignorance and arrogant attitude of hostess, I can tell because I'm veiled muslim. Not comfortable flight."

Positiv: "Nice entertainment, good food and staff"
Negativ: "Arms rest pretty smalls"

Positiv: "Crew was pleasant there were many seats vacant"
Negativ: "Flight boarding starte 25 minuets late"

Negativ: "Boarding was late again, 25 minutes this time Seats are Too Tight"

Negativ: "Change of gate at BCN with no notification"

Positiv: "Boarding verlief gut und Besatzung freundlich!"
Negativ: "Leider wurde das Gepäck falsch weitergeleitet."

Positiv: "Flüg war pünktlich und das Flugpersonal freundlich"

Negativ: "The seats were terrible for me ( i’m 6.4 194 c’m broad) although we paid extra $95 /seat I approached Torresin Lorella Chief purser , she was helpless , and from that moment I never saw her till the end of the flight. i really want my money back ! Her entire management of the service was very poor compared to other airlines Zvi and Judith Yaniv"

Positiv: "Essen und Service waren okay."

Positiv: "Die Business Claas in der 777 ist einfach klasse und eine super Crew haben den Flug zu einem super Erlebnis gemacht."

Positiv: "Gebucht hatten wir Eco Plus aber von dem Angebot gebrauch gemacht für ein Upgrade zu bieten. Wir hatten mit den niedrigsten Gebot Erflog und alles war gut."
Negativ: "wenn man etwas negative sagen soll dann nur, dass die Business Class im Airbus in der Mitte keine Gepäckfächer hat - sonst war alles super"

Positiv: "Die Sitze waren gut und das Flug okay"
Negativ: "Der Service war nicht besonders aufmerksam"

Positiv: "Being able to chose my seats for free with the Millemiglia programme. The legroom was not bad."
Negativ: "No hot drinks or food available to purchase inflight. The toilets were dirty and smelly."

Negativ: "We arrived at the airport at 9:00 to check in for our flight that was scheduled for departure at 12:15 and we were told that we could not check in until 2 hours before the flight (10:15). All of the passengers for flight AZ1466 lined up in front of a check-in counter that displayed Alitalia for our flight. At 10:45 they announced the check in for AZ1466 at a different check-in counter knowing full-well that everyone was lined up for flight AZ1466 on our line. So then everyone that was lined up at the first counter had to line up at the new counter. My wife and I were initially 3rd in line and then after we had to move we were in the very back of the line. On top of that, they only had 1 person checking everyone into economy (which was most of the people on the plane) and they also had to weigh everyone’s carry-on baggage. We were initially told they had weather issues with the snow in Rome and they did not know if we would take off on time or would be cancelled. However, I was getting e-mail messages from Kayak stating our flight was on-time. So how is it that a 3rd party travel company knew what was going on, but the crew at Alitalia did not? Afterward I had to go through security, wait on the tax refund line, and go straight to board the plane. After that we waiting on the plane for 50 minutes and did not take-off until 1:05 PM. These were the problems in short: 1. No one informed us that we could not check in at this particular airport until 2 hours prior to flight departure. 2. They did not begin the check in process until 90 minutes prior to departure. 3. We had to switch check-in lines and they only had 1 check-in person. 4. We had no time to shop or eat lunch at the airport. 5. We boarded the plane and waited until 13:05 to takeoff when we were scheduled to take off at 12:15 (50 minute delay). 6. We received no communications about delays from Alitalia (via e-mail or app). However, we received e-mails from Kayak stating everything was on time. We had no communication from Alitalia about the delay or that we could not check in early (which you could do at every other airport I have been to). We also had a connecting flight in Rome that we were concerned we would miss. We arrived at Rome airport on a delayed flight out of Marco Polo airport (AZ1466). Our 13:40 flight to JFK (AZ610) was delayed until 14:45. After we arrived at Rome airport we ran through the airport to our gate and boarded the plane. After we boarded the plane we waited until 16:10 to take-off (85 minute delay). We did not receive any communication from Alitalia via e-mail, the Alitalia app, or crew members that our flight was being delayed any longer than it already was. We planned on stopping to use the bathrooms in the airport, eat a decent lunch, and shop (which I promised my wife we could do at the airport). However, we could not do any of those things because we did not receive any information about delays from Alitalia. After we arrived home in New York the airline l"

Positiv: "Boarding and in-flight crew very polite and professional."

Positiv: "Nothimg"
Negativ: "My seats were changed to the rear end of the plane, not even a sandwich for snack.i had to empty my carry on luggage to 9kg ."

Positiv: "Operazioni di imbarco veloci ed ordinate"
Negativ: "Sito web non funzionante, imposibile effettuate il check in e acquistare il bagaglio online con conseguenti extra tasse aeroportuali. Ovviamente nessun assistenza da Alitalia."

Positiv: "Sehr pünktlich und nettes Personal"

Negativ: "Got canceled and we were stuck in Rome. Had to spend $3k to get back to United States. Thank you Air Berlin for nothing"

Negativ: "Alitalia made me pay 50 Euros for my bag although I am traveling on the same day with them internationally, in less than 3 hours. They said that because I had two separate tickets they couldn't waive the fee. they have just lost a customer."

Positiv: "We arrived in Dusseldorf, there was a wheelchair waiting thanks to AirBerlin, and the rest of the trip was excellent."
Negativ: "Check in was chaos. A different Alitalia flight had been cancelled so there were mobs at the check in at 4 a.m. waiting for the Alitalia personnel to appear--AirBerlin was open and staffed, but Alitalia was at least 1/2 hour late and all check in had to take place in person at the counter and no counter was specified for our flight. I had requested wheelchair assistance (I'm 80 years old with back problems), but there was none available."

Positiv: "There were lots of entertainment options"
Negativ: "Had my call button on for an hour to get some water to take an aspirin and no one ever came."

Positiv: "I had not flown overseas in so long that I had forgotten how nice flying could be. The flight attendants were especially attentive and helpful. Not only did we get a "free" meal, but it included white or red wine if desired. I felt like I was experiencing what flying used to be like in an earlier time."

Negativ: "Entertainment options are very limited Check in is slow and the counters are not always open like in Delta. Food quality is very low"

Negativ: "The plane was boarded early and then the flight ended up being delayed an hour. The seats were extremely uncomfortable and the leg room almost nonexistent. It was difficult to move at all for this 12 hour flight. I am not very tall at only 5'7" and I am slim. Also, the lunch was worse than any I've ever had."

Positiv: "Almost nothing"
Negativ: "- Rude crew - Uncomfortable seats - Broken seats - Missed our order for Vegan meals"

Negativ: "Delay! I missed my connection! Had to spend a night in Rome! Had to be late to work Monday morning."

Positiv: "Flight was fine"
Negativ: "They changed my lay over from 1.5 hours to 5.5 hours. On the way over they changed flight 7 hours I wouldn't have gotten to my hotel until a day later. I had to rebook with another airline. Still not sure they will return fare. Used Webjet will never use again!!"

Positiv: "Entertainment choices, boarding efficiency, helpful staff"
Negativ: "Delayed departure - then even more delayed arrival - stuck on tarmac. First row of extra leg seats are extra narrow to account for entertainment system."

Positiv: "-/-"
Negativ: "Über 40 Minuten Verspätung ohne jegliche Information."

Positiv: "The flight departed on time and arrived 35 minutes early. The flight crew was very helpful onboard."
Negativ: "Tried to upgrade my elderly parents to more comfortable seats when checking in, but was told the flight was full and there were none available. It didn't appear that way after being boarded and seated."

Positiv: "Food was ok"
Negativ: "Almost 4hours delay, messy boarding, even worse connection, not all crew speaks English on the long haul..."

Positiv: "More leg space."
Negativ: "No tv screen"