Finde günstige Flüge von Genf nach Europa

Positiv: "pünktlich"
Negativ: "Etwas teuer"

Positiv: "Nice crew"

Positiv: "Good seats, friendly staff, quick boarding."
Negativ: "free snacks"

Positiv: "All was good and on time"
Negativ: "Just be good, they could still offer free drinks or water to passengers"

Positiv: "Insgesamt gut"
Negativ: "Teilweise etwas unfreundlich, Bordentertainment fiel am Anfang aus"

Positiv: "Crew war nett"
Negativ: "Das Boarding war absolut chaotisch. Niemand hat wirklich mitbekommen, wer wann einsteigen darf. Bitte mit optischen Hilfsmitteln arbeiten!!!"

Positiv: "Passt scho"
Negativ: "Nix"

Positiv: "Das wir endlich losfliegen konnten."
Negativ: "Verspätung die nicht mal gemeldet wurde, sondrn ich es nur per zufall gesehn habe!"

Positiv: "Super friendly and professional crew"
Negativ: "Short comfortable and smooth journey"

Positiv: "Nette Besatzung. Professionelle Abwicklung"
Negativ: "Verpflegung ist nicht im Preis enthalten. Das ist erbärmlich."

Positiv: "Nette Besatzung"
Negativ: "Veraltete Bordunterhaltung, unbequeme Sitze"

Positiv: "Punctuality!"

Positiv: "NA"
Negativ: "Free food"

Positiv: "BA"
Negativ: "some more leg room"

Negativ: "Flug wurde storniert und einfach einen ganzen Tag nach vorne verlegt. Keine 24h Hotline??? In den USA aus der Hotline geflogen, da zu viele Anrufer...Boarding bei BA immer zu früh"

Negativ: "Virgin seats are not the best business class seats out there..."

Positiv: "The people from British airways were incredibly helpful."
Negativ: "British airways pushed the flight time which made the original connection flight from Heathrow impossible. They notified justfly the company who we used to book the flight and told them the reservation would be cancelled. Only justfly never did something about that. They did not notify us about any changes and when we arrived at the airport the lady at the counter told us we don't have a reservation even though justfly happily took our money. If it weren't for the BA staff who rebooked is through Air France we probably wouldn't have made it."

Negativ: "Das Umsteigem"

Positiv: "War alles in Ordnung"

Negativ: "its bad, you don't get anything any more ... nothing to drink or a snak without payment. used to be quite good."

Negativ: "Dear Sir or Madam: My two colleagues and I bought our tickets from BWI to Geneva, via London Heathrow, through Kayak as I have many times in the past. However, the Kiwi.com travel agency did not flag that the ticket from BWI to London Heathrow allowed for one piece of checked luggage, but the ticket from London Heathrow onwards to Geneva did not allow for any checked luggage. Also astonishingly, we had to pass through Customs, reclaim our checked suitcases from the baggage carousel, and check in again through Customs to board the onward flight, both coming and going through London Heathrow. In addition to the extraordinary inconvenience that we could neither transit at London Heathrow to our connecting flight without going through Customs twice and that we could not check our luggage through to our final destination, we also had to foot a higher baggage charge to allow for checking in our suitcases, now that we had arrived in London Heathrow only to discover this that our onward ticket did not cover one piece of checked luggage. Had we known that the seemingly better price posted by Kiwi.com on Kayak’s comparative offerings came at such a high price of inconvenience and additional expense for the luggage, we would have taken our business elsewhere. It was deceptive of Kiwi.com to engage in such practices, even if it disclosed these conditions in fine print (for no one would expect, nor have I ever seen previously in the hundreds of flights I have taken as a Million Miler on United), without flagging this. And similarly, it was irresponsible of Kayak.com to allow this “apples with oranges” comparison on its website. I’m making three more international trips in December, but I’m inclined not to use either Kayak.com and most certainly not Kiwi.com for future airline ticket purchases."

Positiv: "Flug war i.O."
Negativ: "45 Minuten Verspätung beim Abflug und 30 Minuten Verspätung beim Aussteigen nach der Landung da keine Andockstelle in LHR frei war; massive Probleme bei der Verstauung des Handgepäcks."

Positiv: "The BA staff on the plane were excellent, given the horrible way we arrived to board the plane. They went above and beyond to help mitigate the treatment before boarding the plane. Also, our vegan that we requested via American Airlines on the phone back in September didn't appear on their list, so they made the best out of a bad situation."
Negativ: "Our first BA flight was late leaving and therefore we arrived to our 2nd flight 20 minutes before the flight was to leave. The check-in staff were completely rude, telling us to run and threatening to not let us on the plane. It was not our fault the plane left late from BCN to LHR. Once we were actually let on the plane, we didn't push back from the gate until 5-10 minutes after the scheduled departure time. There was absolutely no reason to have treated us that way, so we promptly submitted a complaint to British Airways."

Positiv: "Gesamter Ablauf ohne Probleme. Sehr reibungslose und eingespielte Abläufe am Frankfurter Airport."
Negativ: "Pilot sehr wortkarg, Landung etwas holprig."

Positiv: "Boarding OK, Seats very very comfortable. Enough space for my long legs"
Negativ: "Coffee and tea were proposed, but have to be paid. I would understand for alcohol, but for tea and coffee, as a customer I felt a bit insulted"

Positiv: "Das Flugzeug hatte in Hamburg 2Stunden Verspätung. Wetter: London ruhig Gutscheine: Ja Durchsagen: nicht oder sehr schlecht zu verstehen. Ausstieg aus der Maschine: 30 Min. warten !"
Negativ: "Getränke an Bord: kostenpflichtig zu Flughafen Preisen Warum eine Business Class für 99€ Aufpreis angeboten wird obwol es lächerlich ist, ist nicht nachzuvollziehen. Insgesamt eine miserable Leistung."

Positiv: "- nettes Boardpersonal - außergewöhnliche Sicherheitshinweise - Preise für Essen/Getränke ok"
Negativ: "- Check in und Passkontrolle katastrophal - etwas Verspätung"

Positiv: "Das Flugpersonal war ok und der Flug war auch "Just in Time"."
Negativ: "Kein Snack oder Trinken ohne Bezahlung"

Positiv: "Sehr freundliches aufmerksames Personal... und pünktliches boarding."
Negativ: "Die Sitze waren ungemütlich und ich war in der Mitte auf einem 3er Platz umgeben von zwei fremden Männern die beide geschlafen haben und ich deswegen nicht auf die Toilette konnte. Alleinreisende in die Mitte zu setzen finde ich nicht gut."

Positiv: "Flug verspätet."
Negativ: "Platzangst, keine Möglichkeit Handy aufzuladen am Sitz"

Positiv: "Sehr nett"
Negativ: "Gab kein Essen"

Positiv: "Nothing comes to mind."
Negativ: "Crew was not friendly at all. Why do they do this job if they hate dealing with the passengers? They act as if we are a burden to them."

Negativ: "Die Sitze in der Buisness Class waren Eco Sitze."

Positiv: "Tight in ecomony. Aisle seats are bad I was hit the entire flight."
Negativ: "Seats not the best"

Positiv: "1,5h Verspätung."
Negativ: "Zu enge Sitzplätze Bei so großer Verspätung wäre ein kostenloses Trinkangebot angebracht gewesen."

Negativ: "Da die App von British Airways nicht funktionierte wurde kein Boarding Pass generiert. Das Personal am Check in Schalter verweigerte darauf hin die manuelle Ausstellung eines Boarding Pars obwohl das Flugzeug noch im regulären Boardingprozess befindlich war"

Positiv: "einchecken extrem langsam, kein drop baggage Schalter - ich war vorher eingecheckt und musste trotzdem 30 min warten"
Negativ: "Was noch?"

Negativ: "leichte verspätung durch wetter"

Positiv: "Personal war freundlich und der Pilot hat einen super Job gemacht!"
Negativ: "Wir hatten 1h Verspätung wegen eines Reifenwechsels, da konnte aber die Airline nichts dafür. Gut, dass der Pilot den Mangel entdeckt hat."

Positiv: "personnel extremely courteous, helpful and looked like they enjoyed their vocstion."
Negativ: "not being able to check bags thru entire trip from gerneva thru London to lax. had to travel thru customs etc to get backs and then travel to terminal 2 from terminal, awful experience. made connecting flight by 15 minutes."

Positiv: "Personal typisch englisch höflich und zuvorkommend"
Negativ: "Im Gegensatz zu anderen hochpreisigeren Fluglinien müssen Essen und Getränke an Board zusätzlich gekauft werden"

Positiv: "Easy flight schedules"
Negativ: "Legroom in first class is a joke."

Positiv: "Not much. Eventually got to where we were going."
Negativ: "I can't remember a more cramped and uncomfortable flight. Missed connection on way Paris and we arrived 6 hours late. It took British airways 3 days to get our lost luggage to us. Delayed on way back, adding 4 hours to our trip because the first plane was not "serviceable" and they had to get a replacement. They arbitrarily decide who has to much carry on luggage and force you to check it last minute at the gate while letting others with same size bags take them on the plane. Certainly no better than bargain flights and possibly worse. Why pay extra? No more British Airways for us."

Positiv: "Efficient, on time"
Negativ: "Crew was not friendly and a bare bones plane"

Positiv: "Von Vier Reisenden konnten auf dem Rückflug nur 2 online eingecheckt werden. Das Problem hatten aber viele Mitreisende. Das Personal am Check In Schalter kümmerte sich darum(top!!), sodass die restlichen 2 Personen mitreisen konnten. Andere hatten weniger Glück."

Negativ: "Media, Musik kaum internationales Angebot., obwohl Boing 777. LH oder Emirates bei Weitem besseres Angebot. Diabetes Frühstück—- Nicht ik"

Positiv: "Sehr aufmerksames Flugpersonal, gutes Essen, Anschlussflug zwar knapp bemessen aber es ging gerade noch!"

Positiv: "Das Boarding hat gut geklappt und die Verspätung wurde aufgeholt"
Negativ: "Der im Vorraus bei swoodoo reservierte Sitzplatz wurde von British Airways nicht berücksichtigt. Die 70 Euro hab ich umsonst ausgegeben. Mache ich nie wieder. Ich werde nächstes Mal direkt bei der Airline buchen."

Positiv: "flight was not crowded and service attentive and courteous"

"Für die Abgabe des Aufgabegepäcks 1:45 Min gewartet."

"The airline has lost my luggage."

Negativ: "A good team. They all made good efforts. Just fine"

Positiv: "Worst customer service or actually non-existent, rude and ignorant agents. Will never fly with them again."
Negativ: "TAP should simply shutdown or do a major reform as the airline operates in the last century."

Positiv: "okok"
Negativ: "okokok"

Positiv: "The crew was attentive but only on the basic standard service."
Negativ: "I truly love that there are very few travelers. Also, I went through a lot getting to have done a covid test in order to travel, no one asked for it! Also when filling the custom forms they could have been and explain that one paper form was enough for a whole family"

Negativ: "The clarity about baggage fees, really unclear and very expensive."

Negativ: "The flight wasn't full but still had some people seated next to each other. Flights should allow for social distancing right now"

Positiv: "Yes, it was comfortable and they r nice."
Negativ: "Ummmm delayed both flights were delayed, it was annoying"

Positiv: "TAP always has great team members and crew. They are polite, professional and helpful. The flight itself is comfortable and relaxing; very enjoyable."
Negativ: "TAP does not check your bags all the way through if you are having a layover. This makes NO SENSE and requires that you retrieve your luggage from baggage claim, and then check in once more and then another trip through security once again! This never happens in the US - one of the few things we get right. Also, I have never had to board a plan from the tarmac since 1970 in the US - why do we have to always wait for and take buses from our check in gate out to the flight line? And how is this ever considered, "Premium Boarding?" It's like a cattle car. Fix these things and I will sing the praises of TAP forever."

Negativ: "Seats were atrociously uncomfortable for a 6'1" man. Less than zero leg room due to ridiculously tight row spacing and non-reclining seatbacks. Had to attempt to cram in sideways - resulting in serious pain by the time the flight finally landed. Intercom system, especially from the captain, was painfully grating and loud. Boarding was extremely slow, in part because gate personnel made no effort whatsoever to police and enforce the four-group boarding process (premium - no carry-on - group A - group B). People boarded whenever they felt like it, many carrying on huge backpacks and multiple other pieces. Will definitely avoid TAP in future."

Positiv: "Nothing."
Negativ: "The crew did not know the law about child safety seats. They tried to inform us we could not use it, even though it is approved for air travel. Then they tried to tell us we had to face it forward, which is illegal and it cannot be secured like this. Then they told us the car seat needed to be against the fuselage, but that all the fuselage seats were taken. They did not offer a solution to this problem. I informed them this was TAP's fault for assigning those seats to us. They said they were not responsible, which is clearly wrong. They could have reassigned us at check-in and avoided the problem. They were very concerned about the ability of the person in front of us to recline their seat, but no interested at all in the safety of our baby. They told us we would not be able to use the seat, although our baby was already asleep. They were trying to find a way to make us leave the plane. Finally, some other passengers volunteered to move so we could sit against the fuselage with nobody in the seats in front of us, so we would not block them from reclining. A solution would not have been found by the crew. Only thanks to generous passengers were we able to stay on the plane, even though we were doing everything completely legally. They made my pregnant wife feel so bad that she cried for the first hour of the flight. Then, as the flight was concluding, our baby got airsick and vomited. They crew did nothing to help aside from bring 3 (!) napkins and then leave again. Incredibly unhelpful, mean, ignorant, and combative cabin crew. Truly appalling."

Positiv: "Yes"

Positiv: "Sehr saubere, helle und moderne Kabinenatmosphäre.Trotz der kurzen Flugzeit gab es Snacks und Getränke. Sehr freundliches Bordpersonal. TAP, sehr gerne wieder."
Negativ: "Die Qualität der Lautsprecher an Bord sollte geprüft bzw. verbessert werden. Die Soundqualität war bezüglich der akustischen Verständlichkeit schlecht."

Positiv: "Only the on board crew lived up to Tap's normal standard"
Negativ: "Boarding chaotic in Copenhagen. Food very poor this time"

Positiv: "Boarding in Lisbon well organized but delayed at check in and on the tarmac - 40 mins. Food on this flight good. Crew fine both flights."
Negativ: "Both Tap flights delayed, little info'/explanation about this.Boarding in Copenhagen chaotic, problematic tickets holding up the queue with only one staff member. Food on board was so boring and unappetising."

Negativ: "Punctuality"

Positiv: "The crew on the plane was very professional and helpful, even with other passengers that weren’t very courteous."
Negativ: "There was only one person checking people in, which was not enough to move things along. There was also confusion over whether bags had to be checked or not, with one person giving us tags but then no one looking at the tags prior to boarding. The whole check in process seemed poorly organized."

Positiv: "Nice seat (I paid €48 euro for more legroom) and the food was decent and the movie selection good."
Negativ: "TAP's boarding procedure is a bit of a mess. We had to wait an extended period of time to board and no information was given. Also keep in mind you have to pay extra for luggage, which is a real deal-breaker when traveling for extended periods of time."

Positiv: "Nothing"
Negativ: "Baggage crew broke both our suitcases. Awful crew who was really rude to me when I was desperate for the toilet as seat belt sign was constantly on. Hot flight with hardly any air con"

Negativ: "It cold be better if there is no flight delay which put in cause all our plans!..."

Negativ: "They took an extremely long time clearing away the dirty dinner trays, which meant that the tray table had to be down. This made it near impossible to get up to use the restroom or to stretch."

Positiv: "Nette Crew"
Negativ: "Essen - kein glutenfreies Menü"

Positiv: "Better system to boarding."
Negativ: "Announce properly for boarding."

Negativ: "The hot dish of meat and rice was not that great, the meat was hard and the rice not tasty."

Positiv: "Die Crew"
Negativ: "Das Essen. Die Unterhaltung."

Positiv: "Überpünktlich!!! Steckdose am Sitzplatz"
Negativ: "Alles ok!"

Positiv: "Die Besatzung war wie immer nett"
Negativ: "Über 2h Verspätung und wie toll wäre es, wenn TAP nur einmal pünktlich sein könnte"

Positiv: "Verspätung wie schon üblich bei TAP"
Negativ: "Einfach nur mal pünktlich"

Positiv: "My eyes were closed and the crew passed by while serving food but did not wake me up. As a traveller I been woken up while food was served or food was kept on the seat tray."
Negativ: "Overall the flight was good but I dont know why the crew was like that, and the flight seats ain't comfortable and were to close to each other. I legs wasnt comfortable"

Positiv: "We really enjoyed TAP Air Portugal and expect to fly with them again. Comfortable seats, pillow, blanket, and MEALS! Good ones with actual silver! USB charging port at every seat, with a good selection of movies. Great airline for a great price!"

Negativ: "Flug verpasst da Anschlussflug gecancelt"

Positiv: "Flug gecancelt"
Negativ: "Benachrichtigung das Flug gecancelt wurde"

Positiv: "I would def use this airline again."
Negativ: "The only issue was they’re weren’t any outlets to charge your phone or laptop"

Positiv: "Punctuality, service and confort"

Negativ: "Bei lufthansa Tarif mit Sitzplatzreservierung gebucht, TAP lässt sich das dann nochmals bezahlen. Umsteigeverbindung zu Eurowings, Gepäck durchchecken nicht möglich, also genug Zeit einplanen um das Gepäck abzuholen und wieder einzuchecken! Nach dem getränkeservice versammelt sich das Bordpersonal hinten im Flieger zum schnacken."

Positiv: "Freundliches Personal"
Negativ: "Sitzlehne bewegt sich nicht Kein Entertainment"

Positiv: "In flight crew is really nice and respectful, seats were comfortable, clean bathrooms, in flight entertainment is good."
Negativ: "Boarding at Lisbon airport was one of the worst experiences. Passengers were asked to line up at least 30 minutes before boarding started and it was hot in the terminal. As boarding started, passengers were split into groups by boarding zones...premium passengers boarded first as expected, then people with small bags. This is where the problem was because a group of four passengers who had one small bag (that could fit under seat) were allowed to go before passengers in boarding zones A/B. The whole idea is people who could fit bags under their seat would board first, but the tap team made a mess and allowed many passengers with large bags in as well. I was one of the last ones to be boarded and stranded on the line for over 40 minutes with my backpack...after traveling for a month and being delayed in Rome, last thing you want is stupid mistakes like this to cause you stress."

Positiv: "There is enough space between seats. Good selection of movies."
Negativ: "Luanda personnel refused to check luggage lad to mxp even when the other flight was also TAP. We had to pick up luggage and recheck in LIS."

Positiv: "Pünktlich gestartet, aufmerksames Flugpersonal"
Negativ: "Etwas verspätete Ankunft"

Positiv: "Flug war fast 1h verspätet"
Negativ: "Fächer für das Handgepäck völlig überfüllt"

Positiv: "Eigentlich relativ viel Platz/Beinfreiheit."
Negativ: "Nach Verspätung von einer Stunde nochmals im Flugzeug eine weitere Stunde auf den Start gewartet."

Negativ: "The plane was very small service was not good and the crew were not that friendly"

Positiv: "New and clean planes"
Negativ: "Seats in the back with little legspace."

Positiv: "It was a cheap way to get to Lisbon with no frills."
Negativ: "The boarding process was a mess with everyone waiting in front of the gate starting 10 minutes or so before the boarding time. The seats didn't recline at all."

Positiv: "zweites Flugzeug E90 altes gerät Top in Schuss mit viel Beinfreiheit."
Negativ: "80 min Verspätung"

Positiv: "Flugpersonal war freundlich und aufmeksam. das erste Flugzeug war ganz neu A 320R"
Negativ: "flug 24 min verspätet :-("

Negativ: "Late"

Negativ: "We had to pay $200 each way to check in a luggage and just pick regular seats. That was not clear when we bought tickets. Additionally, they don't announce the gate until 30min before boarding. If you're going through passport control that can be a 45min process. On top of that even though I paid $100 to reserve seats, when we arrived at the gate the seats we reserved weren't reserved. Why did I just pay $100?! Luckily I had receipts. Our connecting flight was delayed 4 hours, making our layover 7 hours! For an hour flight. This is the worst airline."

Positiv: "Flight was delayed leaving Newark so we missed our connection in Portugal which was supposed to take us straight to Venice. Instead TAP gave us a replacement flight to Madrid and then from Madrid to Venice A FLIGHT WITH TWO STOPS IS NOT WHAT WE WANTED OR PAID FOR. Madrid was also delayed and we missed our connection to Venice. We got a new flight from Madrid to Venice and had to wait 5 hours for it. A trip from New Jersey to Venice ended up taking OVER 24 HOURS!!!! Due to the disgraceful disorganization and service of TAP PORTUGA we missed our best friends rehersal dinner a memory we would have loved to have. Extremely disorganized, terrible customer service OH AND WE HAD TO PAY FOR OUR BAGS TWICE to get reimbursed later but I don’t believe anything Tap Portugal says so we’ll see. Staff advice did not align and they were unapologetic for the experience we received."
Negativ: "Everything. The travel experience was a literal nightmare and not what we paid for. It’s criminal actually."

Positiv: "We hardly saw any member of the crew. They were in the back, in a closed area, chatting among themselves."
Negativ: "Serve at least one cup of water. It was not offered, nor available."

Negativ: "Kinder die im Flugzeug fangen gespielt haben und eine Unruhe verbreitet haben"

Positiv: "Nothing"
Negativ: "The food, the entertainment"

Negativ: "More variety of movies"

Negativ: "Seat assignments sucked. Could not seat together"

Positiv: "Easy check in and easy baggage claim"
Negativ: "They can easily work on the food"

Positiv: "Genauso gut"

Positiv: "on time departure and arrival"
Negativ: "price for baggage, water is only “service” on board"

Positiv: "Good flight. Crew was nice."
Negativ: "Better entertainment"

Negativ: "Better pillows...as simple as that"

Positiv: "Seamless boarding, departed and arrived on time."
Negativ: "Very surly and unhappy looking crew"

Positiv: "People next to me"
Negativ: "Seat, food , no fee for bag, and service"

Positiv: "the flight was on time"
Negativ: "for sure the seats, the screens and the bathrooms. the plane was soooo old!"

Positiv: "On time and complimentary drink"

Positiv: "Überraschend die Pünktlichkeit. Zu mindestens beim einchecken. Mann hat doch etwas zu essen und zu trinken bekommen."
Negativ: "Die betagte Maschine mit wirklich kaputtem Interieur. Es war so eng, dass ich wirklich anfangs überlegte, wie kommen die mit dem Getränkewagen durch. Die Besatzung halt normal für Italien arrogant, aber ehrlicherweise nicht alle. Der erste Eindruck war wirklich kompetent und nicht typisch italienisch kaotisch. Man darf Alitalia halt nicht mit der Lufthansa oder Air France vergleichen. Ich kenne es sogar mit British. Selbst da geben sie sich Mühe. Sei es auch in der Eco kulturbeutel, Glas Wasser nachsem Einstieg, sogar warme Erfrischungstücher in der Eco. Gerne hätte ich auch die Stimme des Piloten gehört, aber das ist scheinbar bei AZ nicht so üblich. Aber, jetzt kommt das große aber, für den Preis absolut OK. Warum jemand teures Geld für die Business Class ausgibt ist wirklich fraglich."

Positiv: "Verspäteter Zubringerflug gut aufgefangen, Gepäck kam noch mit"
Negativ: "Genug leg room, wenig aufmerksamer Service"

Negativ: "Verspätetet, kein Bordservice"

Negativ: "We were traveling with my 94-year-old grandfather who needed wheelchair assistance. And it took the 4th person I asked to get any assistance. The very first Alitalia person I tried to speak to was the very worst. Though her job was to check people in, she said she couldn't help me and to go to another counter. When I asked if she could please at least make a call to get a wheelchair (my grandfather was at the airport entry and couldn't walk) she made a terrible face, threw the papers on her desk around and said I had to go to another counter. When I went to the counter she pointed at, I was told again I would have to go to another counter. No offense to dog owners, but the animals that were traveling received better assistance."

Positiv: "Nice opera music available while trying to figure out the antiquated entertainment system."
Negativ: "Seating was the most cramped I have ever experienced. Service was relatively efficient and competent but not especially friendly. Really old entertainment system not easy to figure out. Lack of individual air control."

Positiv: "Comfortable seats"
Negativ: "Lack of information about the flight conditions; height and timing updates. Absence of screens, lack of technology. Not clear English announcements. Ignorance and arrogant attitude of hostess, I can tell because I'm veiled muslim. Change of gate with no notification or announcement. Not comfortable flight."

Negativ: "They l lost my p partners lugage in Rome .. and now it has ruined her whole Holliday"

Negativ: "Change of gate at BCN with no notification"

Positiv: "Crew was polite"
Negativ: "Late departure"

Negativ: "Initial flight from London to Rome left late, so missed connecting flight to Johannesburg. Although we were put up in a hotel and got a flight next day, missed another connecting flight, which was with another flight company and had to pay again to get another flight. No apology from the airline for the inconvenience this caused. The travel to South Africa was for an emergency and ended up getting there two days later."

Positiv: "nothing special"

Positiv: "Boarding verlief gut und Besatzung freundlich!"
Negativ: "Leider wurde das Gepäck falsch weitergeleitet."

Positiv: "Flüg war pünktlich und das Flugpersonal freundlich"

Positiv: "I liked very muche the flights time table."
Negativ: "I have nothing to add hear."

Positiv: "Nothings"

Positiv: "Essen und Service waren okay."

Positiv: "Die Business Claas in der 777 ist einfach klasse und eine super Crew haben den Flug zu einem super Erlebnis gemacht."

Positiv: "Gebucht hatten wir Eco Plus aber von dem Angebot gebrauch gemacht für ein Upgrade zu bieten. Wir hatten mit den niedrigsten Gebot Erflog und alles war gut."
Negativ: "wenn man etwas negative sagen soll dann nur, dass die Business Class im Airbus in der Mitte keine Gepäckfächer hat - sonst war alles super"

Positiv: "Die Sitze waren gut und das Flug okay"
Negativ: "Der Service war nicht besonders aufmerksam"

Positiv: "Being able to chose my seats for free with the Millemiglia programme. The legroom was not bad."
Negativ: "No hot drinks or food available to purchase inflight. The toilets were dirty and smelly."

Positiv: "The easy transfer from incoming London flight to the connecting flight to Tirana without leaving the airside area of the terminal"
Negativ: "Not being able to purchase any food, wine or hot drinks on board. It doesn't seem such a difficult or costly service and most other airlines appear to manage it."

Positiv: "Nothimg"
Negativ: "My seats were changed to the rear end of the plane, not even a sandwich for snack.i had to empty my carry on luggage to 9kg ."

Positiv: "Sehr pünktlich und nettes Personal"

Positiv: "Nothing about check-in and boarding."
Negativ: "Check-in was a zoo. The agents were more interested in gossiping and were constantly on the phone or running in and out of their stations. It took nearly an hour to get through the 10 people ahead of us. And then we were told that my 1 bag would cost $53 to check-in and that I would have to go to another counter in a far away part of the airport to pay...and we had 20 minutes before boarding. Afger running to the cashier, we were told that she had no time and that we should go back to the agent to pay! We ran back and paid, then went to look for our gate. It was finally listed as Gate 12. We got though security ok and got into the line for Gate 12. It was more like a scrum tan a line. Nobod seemed to be doing anything when all at once we saw people boarding. We went to the gate but were told that our flight was boarding at Gate 10!!! WTF??? Gate 12 listed our flight number and Gate 10 listed another flight, but we did as were told and boarded via Gate 10. None of other passengers knew what the hell was going on but we all made it to Rome along with our baggage. We will NEVER fly Alitalia again."

Negativ: "you have to show all the empty seats at check in. I have bought a seat for 90$ and it was empty seats near me"

Negativ: "Alitalia made me pay 50 Euros for my bag although I am traveling on the same day with them internationally, in less than 3 hours. They said that because I had two separate tickets they couldn't waive the fee. they have just lost a customer."

Negativ: "Horrible experience with Alitalia. They boarded us on a plane that had a wheel issue, and kept us on the ground for 2 hours before they decided to de-plane us. We then had to wait in a 5+ HOUR LINE to get rerouted (nope, they won't handle these issues online or over the phone, you have to wait in line). And THEN they wanted us to wait in a 2 hour line to re-drop off our bags. We got stuck overnight in Rome and were put in a horrible Hilton Garden Inn and barely made it in time to use our coupon for a "free meal" (aka, frozen meatballs and stale bread in a buffet that had been sitting out all night). On our flight back, the food was absolutely terrible, the movie selections were old and scarce, and the seats were uncomfortable. We called to complain as soon as we got home and still have not heard back from Alitalia. I will never fly with them again."

Positiv: "The helpful crew on the ground in athens"
Negativ: "Delay, change of gate, crew on ground helpful but crew on board was not polite at all."

Positiv: "Crew was ok.."
Negativ: "Legroom inside the aircraft is too small. Salted and sweet snack options including cookies. This is on a two hour flight. Very uncomfortable journey"

Negativ: "Lost our luggage from Rome to Malta. Now, 13 hours after arrival in Malta, no one can tell us where our luggage is!!"

Negativ: "We paid for bags. Called to check the bags were included and on a technicality alitila charged for bags again. When we asked why, we were told this happens all the time. It seems alitila relays on this to rip of foreigners. This is despicable. This happened twice from two different booking companies and only with Alitalia. I will follow this up next week."

Negativ: "I.m 6'2 and it was impossibly uncomfortable"

Positiv: "Wine was offered complimentary to the meal"
Negativ: "Boarding process was a mess, flight was late due to the confusion. Crew took forever to collect trash after the in flight meal was over."

Positiv: "Not much, but food was decent."
Negativ: "Oldest plane I've seen in recent years, crew barely acknowledged our presence (talked to each other the whole time), no working air conditioning, and big metal boxes in front of the window seats that take up all of the leg room (yes these seats aren't cheaper."

Positiv: "-/-"
Negativ: "Über 40 Minuten Verspätung ohne jegliche Information."

Positiv: "Nothing"
Negativ: "You lost my luggage!!!!!! Now I'm standing in a long line with other lost luggage people. Düsseldorf is not a large airport and there was ample connection time. Not the way I wanted to start my vacation. Instead of driving south now I'll be waiting at the airport all day On the flight the seat in front of me folded back all the way to my head! How does that happen?"

Positiv: "Ex Airberlin Crew, also nett"
Negativ: "kein Catering mehr! Bringen Sie eine Stulle mit!"

Negativ: "Sehr unfreundliches Crewpersonal."

Negativ: "This flight has a record of being late 90% the times i use it"

Positiv: "On board crew great."
Negativ: "EasyJet crew were terrible and short staffed. Queues outside the gate entrance and not in the gate waiting area. They should have had staff to move people to seated and cooled area"

Negativ: "Onions"

Negativ: "Both of my flights were at least an hour late"

Positiv: "Sehr nett"

Positiv: "Freundlich"

Positiv: "Die waren sehr nett und freundlich"

Negativ: "Half our delay"

Negativ: "Staff were welcoming and friendly, very informative; their service could not be faulted. The cabin was clean and tidy."

Negativ: "leichte Verspätung. Handgepäck von einigen Leuten sollte kontrolliert werden, hatten kaum Platz für unsere Jacken."

Positiv: "Nette crew, hat gut improvisiert (Maschine wurde aus Amsterdam geordert wegen technischen defekt an geplantem aircraft"
Negativ: "Flug hatte leider 1.5 stunden verspätung."

Positiv: "Excellent flight."

Negativ: "gate closed 1 minute early so intern missed the flight"

Positiv: "gepäcksabfertigung in wien war flott. freundliche flugbegleiterinnen."
Negativ: "Check-in war mühsam. Aufzahlung wegen Handgepäck, äußerste komplizierte Abwicklung der Bezahlung, da man am Bezahl(!!!)-Schalter den Betrag genau zu zahlen hat. Kein Wechselgeld. Flugverspätung von knapp einer Stunde - 0 Kommunikation. Gate geschlossen -Anzeige auf den Airport-Bildschirmen obwohl Boarding voll in Gange..."

Positiv: "Pūnktlich bravo et merci..."

Positiv: "Die Stewardess war sssssuper"

Positiv: "Speedy Boarding unkompliziert und schnell und kann ich nur empfehlen"
Negativ: "40 Minuten in der Maschine verweilen zu müssen ohne zu wissen weshalb.... Finde wenn ich schon Speedy Boarding buche, sollte der Weg mit dem Bus zum Flugzeug genau so schnell gehen wie beim Boarding"

Negativ: "Zu viele Fluggäste mit riesigen Mengen an Handgepäck, so das die Mäntel nicht mehr abgelegt werden konnten"

Positiv: "Man saß bequem in der teuer gekauften Notausgangsreihe. Crew war freundlich"
Negativ: "Schreckliches Publikum, 20 % waren total besoffen und jammerten, dass die Bordbar alle war"

Positiv: "Sehr gute Hilfestellung bei der Verladung des Handgepäcks"

Positiv: "Easy jet always have got checking bag well points. Never had a issue at all. Seamless experience at Gatwick. Staff were polite and helpful."
Negativ: "Nothing"

Negativ: "1,5 h late, missed conection stuck here now"

Positiv: "neue Flotte, alles sauber, nette crew"
Negativ: "zu viel einsparung, keine snacks, nicht mal getraenke!! kein entertainment, nicht mal zeitungen"

Negativ: "1 hour late both ways"

Negativ: "Flug hatte eine Stunde Verspätung. Gepäckaufgabe am Schalter kostete 40 Pfund. Sehr wenig Beinfreiheit."

Positiv: "Freundliche Flugbegleiter"
Negativ: "Eine Stunde Verspätung"

Positiv: "Hostess Gema was extremely helpful, kind and professional. Outstanding!"
Negativ: "Delayed departure. Queuing under the rain unnecessarily to board the plane. (letting people boarding in batches would had reduced rain exposure."

Positiv: "Und dann sitzt man im Zug um einen Termin zu halten - und dann wird er pünktlich gemeldet"
Negativ: "So eine unmögliche Informationspolitik habe ich noch nie erlebt"

Positiv: "Der Flug war superpünktlich. Die Landung grossartig."
Negativ: "Die Sitze konnte man nicht verstellen. Verpflegung muss extra bezahlt werden und sieht nicht gut aus"

Positiv: "Overall ok experience"
Negativ: "Flight delayed, and had to wait long in the airport. Limited seating while waiting"

Positiv: "Der Flug ist nicht pünktlich gestartet"

Negativ: "Late again!! This flight has a 100% record of being over 30 mins late!"

Positiv: "Scheduled to depart at 19.50, left at 01.50 and arrived in Barcelona at 5am."

Negativ: "1.5h verspaetung"

Positiv: "Pünktlich gestartet und sehr kurzer Flug."
Negativ: "Wenig Freiraum zwischen den Sitzen."

Positiv: "Get what you pay for"
Negativ: "Unfortunately there was a 45 minute delay before take-off"

Positiv: "On time and very well organized"
Negativ: "U have to pay for water"

Positiv: "The flight to be on time for once"
Negativ: "That this flight is ALWAYS LATE"

Negativ: "We had to cancel the trip because my father has recently passed away. We have spent $200+ in phone calls waiting to speak to an agent and to call back for follow up. The agent service is terrible and it’s not fair that we have to call long distance to cancel due to bereavement. I did not think it would be so hard. It’s been very frustrating. We have travel insurance through you and all the paperwork is in French that was emailed to me. The issue is still unresolved and I’m very disappointed."

Positiv: "Straight forward, no hassle flight. Staff (cabin crew) were pleasant and helpful."
Negativ: "Went straight from boarding to gate closed, and when stated gate was closed there was still a queue s mile long. Flight was delayed, but this was presumably due to French air traffic control strike."

Positiv: "We had to pay 60$ for our carry on and it probably costed more than our entire ticket. I am so upset and infuriated at the fact that we weren’t warned in advance. The last easy jet flight we took a week ago we didn’t have to pay for our carry on."

Positiv: "The flight was excelent"
Negativ: "The request before get into the plane to put an small bag in the suitcase"

Positiv: "Das Flugpersonal war sehr höflich."
Negativ: "Sitze waren sehr eng."

Negativ: "Verspätung - versprochenes Getränk und Snack aus Zeitgründen nicht erhalten,...."

Negativ: "Es wäre angenehmer gewesen 1 Stunde im Flughafen anstelle im Flieger zu warten (Streik im Frankreich, keine Schuld der easy Jet). Während dieser Zeit gab es keine Verpflegung. Wirklich ärgerlich war der Umstand, dass erst 8 Minuten vor der Landung die Gelegenheit für den Getränke-kauf geboten wurde. Ebenfalls sehr ärgerlich ist der Umstand, dass die Handtasche als Gepäckstück zählt. Im Flieger muss dann wieder ausgepackt werden um das Handy abzustellen und die Medikamente heraus zu nehmen."

Positiv: "Short flight"
Negativ: "Late"

Positiv: "Günstiger Preis"
Negativ: "Die Auskunft über die abflugzeiten waren sehr verwirrend"

Positiv: "Nichts"
Negativ: "Sehr unverschämte Mitarbeit"

"Too many hours of delay ( 4)"

Positiv: "Plane on time, new plane, nice crew."
Negativ: "Ability to move seats."

Positiv: "Direkter Flug und freundliches Personal!"
Negativ: "Das Priority boarding klappt von Memmingen aus nie. Alle werden durcheinander eingecheckt und geboarded. Das Gepäck kommt dann auch nie unter Priority Gesichtspunkten. Lohnt sich also nicht, den Aufpreis zu bezahlen."

Positiv: "Professional and safe"
Negativ: "Better boarding (lines too long)"

Positiv: "I did not fly"

Positiv: "Flight duration"
Negativ: "Leg space, cabin bag allowance more than 5 kg. Water at least to be served onboard a long distance flight."

Positiv: "Fast and smoothy check in"
Negativ: "After arrival to budapest not platformy ready and waiting over 10minutes"

Negativ: "Girl at the bording desk got in an argument with an passenger and she could have managed it a lot better then that."

Negativ: "You must check in few hours before the flight. Checking in at the airport will cost you 35€. Besides that, the boarding took almost 40min and the seats are not comfy at all. That said, i would rather pay extra $50 and fly with normal company."

Positiv: "The crew was very professional and I cannot complain about that."
Negativ: "Budapest airport has tricky terminal for the Wizzair planes. You have to go outside the main terminal to get to the Wizz terminals and then you have to go outside again to get to the plane. It was really weird but I understand that as it is a low budget flight provider. The thing that made me really upset was that we all (passengers) left the terminal to get to the plane and we had to wait outside till we could start entering the plane. I really don’t understand why someone made us to wait outside while it’s freezing cold when the doors are not open or plane is not ready. That was unreasonable and ruined my trip."

Negativ: "WizzAir's service. The flight had an 8 hour delay due to bad weather, while Tarom had a flight on the same route, under the same circumstances, and managed to fly to and from Valencia within a much more acceptable 2 hour delay."

Positiv: "Absolutely nothing"
Negativ: "Everything"

Positiv: "Is a case of what didn’t I like. When you fly low budget just expect surprises. The small prints are terrible clauses and you will never know when they will get you. Today I was charged £25 on the spot by WIZZ AIR at the boarding gate, even if I disagreed with the charges, I wasn’t prepared to miss my flight W61301 from Warsaw to Luton. There is a degree of unfairness with these impromptu and extra charges. I came on the same flight with the same bag and there was no hassle. I was a soft target and whilst I had no problem with the flight and the service provided, I will not recommend @wizzair. I felt the extra charge was a con."
Negativ: "WIZZ Air need to be sensible. I travelled from London to Warsaw without any problem and they made a problem on my way back.!"

Negativ: "Ein gekaufter und bezahlter Sitz für unser Kind wurde trotz Bestätigung auch noch an einen anderen Passagier verkauft. Erst unsere Forderung, die Stewardess solle uns dann eine schriftliche Bestätigung geben, dass unser bezahlter Sitzplatz nicht zur Verfügung gestellt wurde, führte dann dazu, dass f"

Positiv: "Die Crew war nett, war aber ein Billigflug und von daher echt top."

Positiv: "crew and boarding was nice"
Negativ: "don't stop the airplane 5 miles from the terminal in a pouring rain making everyone have to walk to the gate and getting soaked."

Positiv: "Prices on in flight purchases"
Negativ: "Boarding was ridiculous, check in lady had no idea what an infant is and how their own app works. Suggested us to use the e-gate with an infant and angrily put us at the back of the cue. The infant wanted to breastfeed..."

Positiv: "We landed"
Negativ: "Customer service, communication between check in and boarding agents, clear rules. On time departure as opposed to 60 minute delay on the runway"

Negativ: "Staff could of been friendlier. They would not give me a cup of water and said i had to buy a bottle."

Positiv: "The seat not so comfortable but good"

Positiv: "I did not had a seat"
Negativ: "I did not had a seat"

Positiv: "Nichts"
Negativ: "Die Crew hätte andere Passagiere an lauten, ständigen Gesängen hindern können"

Negativ: "Both flues were really delay really disappointed"

Positiv: "die Sitze waren recht komfortabel.. das Flugzeit war neu & dementsprechend sauber.."
Negativ: "bei jedem Flug gab es Verspätung.. das bedeutet zusätzliche Wartezeiten und anschließende Verspätungen.. beim Boarding war das Personal gestresst und gereizt.. wir wurden durch das Gate gelassen und musste. dann im Gang zwischen Gate und Flugzeug ALLE 20-30 min warten.. absolut unlogisch und chaotisch.."

Negativ: "Der online Check in war im Vorfeld nicht möglich. Daher MUSSTE ich vor Ort einchecken. Das hat nochmal 43chf extra gekostet. Die langen Wartezeiten beim Sicherheitscheck waren unnötig und 2separate Schlangen für priority Fluggäste und regulär auch völlig unnötig und nervig. Die Infos dazu nicht gut."

Positiv: "Price of ticket"
Negativ: "Seats are terrible."

Negativ: "Application instruction on baggage hande king and que to boarding."

Positiv: "Good airport . Punctual flight ."

Negativ: "1h 45 minutes waiting for luggages in Bucharest Otopeni. Still not delivered."

Positiv: "Schnell und unkompliziert mit freundlichem Personal"

Positiv: "Kar nichts"
Negativ: "Stehlen Sie die Tasche und den Laptop und zahlen Sie den Lohn der Tasche und die war richtig 40 x 30 x 20 cm und die Tehme war unfreundlich Scheiße Firma"

Negativ: "Did not fly. They wanted $100 to check my bag. I flew another airline."

Positiv: "We got to our destination."
Negativ: "There was a problem with their website that was out of our control, that didn’t allow us to print boarding passes and we were charged at the airport even though we had proof we tried and were not able through no fault of our own"

Negativ: "The flight was delayed and there was even no information about it. Gate number was changed after boarding time and we didn’t hear any appologize not even receive some meal vouchers or food on board. We arrived more then 1 hour later- I can not evalute this as a good service."

Positiv: "Freundliches Personal."
Negativ: "Auf einigen Flügen gab es bisher Verspätungen."

Positiv: "Personal freuundlich aber überfordert nachdem am checkin einige passagiere saier wirden.....flug gut zeiten pünktlich.. Sitze eng und alt, kein inkl. Sandwich wie bei anderen billugfliegern.. aber ist ok. Handgepäck musste in frachter, an bord war aber noch genug platz."
Negativ: "Oline Check-in reine abzockfalle, bin ein jahrelanger billigfug user,ständig fehlermeldung beim tagelangen versuch am laptop oder mobil, war nicht möglich.., auch andere passagiere hatten das problem. Mussten dann exzra zahlen!!!"

Positiv: "Flugpersonal war sehr freundlich und das Flugzeug sauber."
Negativ: "Flug hatte Verspätung - sehr häufug bei WizzAir. Sitze sehr unbequem und wenig Beinfreiheit"

Negativ: "Flight delayed by more than 2 hours, additional 40 minutes in the plain before departure. At least 30 minutes until doors opened. Overall huge delay that totally killed my business day."

Negativ: "Obwohl recht zeitig mit dem Boarding begonnen wurde, konnte erst mit 55 minütiger Verspätung gestartet werden. Begründung gab es glaub keine. Etwas zu trinken auch nicht."

Positiv: "War alles okay. Preis der beste"

Positiv: "War alles für diesen Preis komplett gut"

Negativ: "I didn't check in, in advance as when logging on to the airline I needed a code. I didn't have the code as I was searching emails for the booking agent and airline when it was (as I later discovered) sent by another name. This resulted in £30 to check in going out and 40 euros back. Desk staff were unhelpful bordering on rude (the cabin staff were fine in that respect. I wasn't the only one at least 20 people queuing on the return with the same issue. Additionally on the delay out they advised food could be brought at the rear of the plane then inflight ran out so some people ate twice while by the time I got to my hotel they had stopped serving food and I had not eaten in the airport sorting out the boarding passes."

Positiv: "das personal war nicht serviceorientiert"
Negativ: "sitze zu eng"

Positiv: "Excellent pilot"

Positiv: "Cheap fare"
Negativ: "No entertainment"

Positiv: "Ok"
Negativ: "Ok Andreas"

Positiv: "Das Flugpersonal war sehr aufmerksam und hilfreich. Sie antworteten gerne auf alle Fragen."
Negativ: "Die Sitze waren sehr ungemütlich. Der Flug hatte Verspätung."

Positiv: "Pleasant staff."
Negativ: "Plane was late and all passengers had to wait at the gate. Too many people for such a small area for that length of time."

Positiv: "The staff and flight were top knotch . Could not fault them ."
Negativ: "Nothing to dislike ."

Positiv: "Comfortable seats. I chose premium price so no issues at check-in. Staff was fantastic! This was my first WIZZ Air flight. It will not be my last!"
Negativ: "Boarding did not provide order as everyone crowded to the front. Needs better lines."