Finde günstige Flüge nach Japan

Positiv: The is very friendly and helpful.

Negativ: The Kosher food is really bad. I got the same piece of raw marinated carrot and other unknown vegetable 3 times... During a flight.

Negativ: This was booked with Virgin Atlantic, there was a medical issue and Vigin Atlantic refused to allow the return ticket code to be rebooked - at any price, so there was no flight, and I paid for a new ticket on another airline.

Positiv: Snack was great and tasty. Legroom is spacious on Aeroflot flights. Flight attendants were nice and attentive. Aeroflot lady at check-in desk clearly went an extra mile to help (see more below)

Negativ: Aeroflot and Finnair systems are not talking to each other good enough. Aeroflot system was not able to see my status and perks with AA, member of the same Oneworld alliance as Finnair. So, it took extra time at the check in to explain, convince and get my extra luggage free perk.

Positiv: mehr als 1:30 stunde warte bei dem pass controll, habe ich meine flug verpasst!!!

Negativ: Besser organiseieren die massen, und schneller kontrolle machen. kann nicht sein dass pass kontroll geht so lang mehr als 1 und halb stunde

Positiv: Easy and quick boarding

Negativ: We sat in the bulk head economy seats for the extra leg room, but instead it was used as a pass through for the flight attendants and for other passengers. This was an older plane and there wasn’t an aisle cross over, very annoying! The chicken pie was scorching hot and no serving utensils.

Positiv: seat and flight were great , smooth ride as well

Negativ: breakfast could be better but was fine

Negativ: Food. The blankets and pillows were dirty and smelly. Seats are old.

Negativ: Docking at an air bridge rather than taking a bus

Positiv: The service as usual on Qatar is excellent

Negativ: 2-2-2 setup is old style for business class and while the seats were nice it means either you are stuck by the window or need to move to let others out in the aisle

Positiv: Boarding was very smooth.

Negativ: We were seated in the last row, and by the time the food came around, 2 of the 3 entree options were unavailable. We had to have fish or not get an entree at all.

Positiv: Great staff, great comfort. Great airline!

Negativ: The boarding system is somewhat confusing with 5 different zonings.

Positiv: Crew was exceptional. QSuite very comfortable.

Negativ: Row was very crowded. Seats much too close together.

Positiv: Food was really good and no delays. Entertainment also really good.

Negativ: Can't really think about something.

Positiv: Very old plane, seats not updated and not working properly, food was served once on an 8 hour flight, there was turbulance for over 5 hours consistently, and the pilots did nothing to go around it. As a pilot, i can tell you this can be avoided. Some of the crew were not friendly. Old movie library.

Negativ: New and updated plane, especially business class, more trained crew, seats that work and function normally, better and more food, served a light breakfast on an 8 hr flight. Updated movie library.

Negativ: Seats in economy are tight.

Negativ: Making the flight. Air China and the Beijing Airport made it very difficult for everyone on a variety of flights to get to their destinations.

Positiv: Nothing.

Negativ: They need to learn from Emirates

Negativ: package service

Positiv: Crew was friendly and accommodating even though I was non-Chinese

Positiv: Food

Negativ: Please stop overbooking....

Positiv: The attendants and ground crew helping me was excellent.

Negativ: They ran out of food! There were no snack and I had to go without food from AUH to IAD. No snacks either. The focus was on selling food. A truly sad experience. I thought Ethiad was among the top 5 airlines but this experience puts the worse that the top 25

Positiv: On time, drop off to home in Mercedes!

Positiv: The crew made a bad decision concerning me and another passenger. I had extra leg room in front of him and he still insisted on crushing my knees with his reclining part of his seat. The stewardess choice to side with him because it was ok to crush my knees because he paid for a upgrade in seat,

Negativ: I will be filing a complaint about this matter soon and request a refund for the total disrespect of me as a paying customer,which they did not value at all

Negativ: Not being 1 hour late

Positiv: the drinks

Negativ: seat reservation. having to pay for luggage....

Positiv: Nice attention and good food. Plane and seats are confortable

Negativ: KLM was not prepared to get wheel chair passenger off plane. Cost me delay of 1 hour. I will never fly KLM again.

Positiv: Great crew, excellent legroom

Negativ: Great airline, great staff.

Positiv: Upgraded to first class!

Negativ: The seats were so uncomfortable , the leg space was too small .

Positiv: I have flown to hk with Cathay and American exclusively. I wanted to try Finnair because the price was very good for business. I now know why. The food is mediocre. The staff aren’t friendly or attentive. At $2700 it’s cheap compared to CX and AA but I know why now.

Negativ: Service, staff and food.

Negativ: 2 hr delay

Negativ: The transfer was a disaster. We had to go through the security check (even though the transfer was in the Schengen area) and almost missed our connecting flight.

Positiv: One crew member servicing first class was in a mood “not to be here” - it is sad because of first class experience is higher than usual! It was just bad!

Negativ: I honestly don’t have an answer for this, I guess these kind of crew should not on board especially in first class!

Positiv: Logjam Manila traffic, confusion at MNL, late for check in, but staff got me on the plane. Then my suitcase was busted open at Chicago O'Hare on the conveyor belt and ANA issued me a replacement on the spot. Two problems [ not their fault ] handled beautifully. ANA is truly amazing. Thank You !!

Positiv: More leg room than most flights.

Negativ: Baggage drop after on-line check-in very slow. Otherwise everything went very smoothly.

Positiv: Crew great but seating not so comfortable

Negativ: Better Seats

Negativ: Less announcements to interrupt the entertainment.

Positiv: Crew was friendly. Seafood pasta was good.

Negativ: I wish all airlines have a foot rest.

Positiv: The crew were excellent

Negativ: Seats and leg room not as comfortable as older plane. The entertainment system was confusing to use ( again older model) hence not as user friendly.

Positiv: I can say all the crew was amazing

Negativ: They are doing excelent job.

Positiv: Seats were good

Negativ: Food could have been better

Positiv: Absolutely nothing.

Negativ: Absolutely everything.

Negativ: The flight was delayed as we were waiting for documents required for our entry to the UK - surely these should have been ready in advance? Perhaps a taste of things to come if (when) we sadly leave the EU. Same poor sandwiches.

Positiv: We had a Lufthansa pilot sitting with us on his was back to Frankfurt. He was definitely good company and taught us a lot about how the airline worked, his family's history working with airlines, and life stories. The flight definitely went fast thanks to Daniel!

Positiv: Crew was nice, flight was ontime

Negativ: While boarding and before starting the engines there was no AC. Temperature was unpleasantly hot

Positiv: Seats super comfy

Positiv: The food was great and the crew was very friendly.

Negativ: I could have used USB charging station.

Positiv: Bombardier C Series. Most leg room and comfort of any plane

Positiv: Great to be able to check in bags at the CAT railway station in the morning. Cabin crew were excellent- very friendly and helpful and did two drinks services. Austrian’s cabin crew sets them apart on European routes.

Positiv: For short flight the seats are ok with space for the legs

Negativ: The flight was 30 minutes delayed

Positiv: thebflight wqs smooth and on time

Negativ: snack they gave something sweet at 07:00 AM

Negativ: Terrible food and service

Positiv: The boarding process ran very smoothly and they dropped us off right in front of the stairs of the plane so we didn’t get wet in the rain amazing

Positiv: The crew and food both are amazing.

Positiv: Food was good. Good leg room. Smooth flight.

Negativ: Trip to Manila from Tokyo was delayed for 3hrs plus

Positiv: Not being charged for my first bag of luggage

Negativ: Nothing

Negativ: Train your ground crew. Our luggage was not placed on our flight from Paris to Amsterdam and were sent to Amsterdam on separate planes. My husband’s medication was in his bag. This was a great inconvenience for us. Never again on Air Canada. I suggest you explore the baggage process used by Delta.

Positiv: Everything was great

Negativ: N/A

Positiv: On time, no hassle.

Negativ: Food needs improvement, crew was a bit rude

Negativ: British Airways neither a budget airline nor a lux airline. Doesn’t know what it is.

Positiv: My flight with Qantas was late and I missed the flight, they refused to move me to a later flight even though I had a paid ticket!

Negativ: Missing one suitcase and it will be delivered a day late supposedly

Negativ: Flight from TLV to Tokyo was delayed by 1:20 hour. The flight crew told us not to worry. Then we were held on the terminal shuttle near the gate for a long time before the doors opened. Upon arrival to Moscow was assigned with a connection to Tokyo via Korea. I’m still in Korea and late to Tokyo!!!!

Positiv: Nothing

Negativ: Everything

Positiv: Customer service as usual very poor.

Negativ: Sometimes smile at least and pay attention to passengers.

Negativ: All

Positiv: Good

Negativ: Delay without infromation

Positiv: Crew were super nice and friendly. Great selection of movies. Seemed to more washrooms than most planes; no long lines.

Negativ: Interior was dated; seat didn’t recline properly. Boarding was a bit hit and miss; no zones or row priorities, just one big line. Wine with dinner wasn’t the best.

Negativ: The television got black out 6 hours before landing..dont have a choice but yo sleep.

Positiv: Crew was very efficient and boarding was easy.

Negativ: The flight was late.

Positiv: mehr als 1:30 stunde warte bei dem pass controll, habe ich meine flug verpasst!!!

Negativ: Besser organiseieren die massen, und schneller kontrolle machen. kann nicht sein dass pass kontroll geht so lang mehr als 1 und halb stunde

Positiv: Na

Negativ: Na

Negativ: Flight delayed after previous flight had been cancelled, no communication, awful customer service

Negativ: Add entertainment Seat comfort