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Positiv: Crew was amazing.

Negativ: I was charged $150 to fix somebody's error made in my name. Both Flys.com and Aeroflot denided the error was made on their side.

Positiv: Chek-in

Negativ: The food

Negativ: They left late causing a missed connection abroad. They wouldn't hold the flight for an hour for the benefit of the 25 passengers.

Positiv: Nice gifts for the kids Crue was super nice.

Negativ: Plane seats keep getting smaller it sucks. Getting to the point I don't want to fly.

Positiv: I like everything about this airline... from the ticket prices, to their membership in Star Alliance, to their awesome customer service.

Positiv: Food was really good, staff was helpful and friendly and there was more legroom that I've often experienced. Also - flight was NOT packed - there was actually an empty mid-row seat!

Negativ: It was a very long flight and the leg room is too small especially for a very tall person.

Negativ: Free WiFi

Positiv: None

Negativ: All services throughout the process need to be improved from the ground to on board

Negativ: Would be nice if they offered hot towels for the Economy passengers.

Positiv: Nice entertainment on this flight, modern movies and TV programs. The food was good, more than enough to fill you up on a 4.5 hr flight.

Negativ: The business class configuration on the 777s operates on this flight is not worth the extra price paid. I found that the level of recline (120 degrees) made my back ache and it just wasn’t comfortable. I’ve flown this flight several times now and this is an issue for me. I’d like to arrive refreshed

Positiv: The flight was good

Negativ: Everything was great

Positiv: Excellent service on both flights. Truly a 5 star experience. Well done Qatar Airways.

Negativ: Nothing. Keep up the good work

Positiv: Service & information

Negativ: I didn’t get a hotel despite having more than 12 hours transit. I was told I don’t qualify for hotel stay but didn’t get the reason why

Positiv: Crew was amazing

Positiv: Flight

Negativ: Wheelchair was booked for me for both flight but i could not get that service. No one available for wheelchair. Very bad service.

Negativ: I congratulate the KLM crew!

Positiv: Excellent crew, good food & movie selection.

Positiv: Good amount of space on the plane, lots of movies to watch, good food and drink.

Positiv: Comfortable seat, great crew.

Negativ: Flight delayed, no USB port and no entertainment

Negativ: We didn’t travel to Detroit... we were re-routed 3 times and our luggage is lost, some really helpful ppl along the way (thankfully) and some really crummy ppl too... no in between... still not to our destination

Positiv: NA

Negativ: Both flights through Detroit were re-routed, our luggage was lost for 4 days.

Negativ: New variety of food

Negativ: They made me check my carryon rolly which is allowed on every other plane in the world, which meant going all the way back into a chaos of hundreds of people to check in. Because I had a connecting flight to New York in London, the check in caused many problems...and everything inside soaking wet

Negativ: Raise the cabin temperature

Positiv: Excellent crew and very well dressed and always smiling

Negativ: The lights were switched off for a very long time. That can be avoided

Positiv: Very cramped seats

Positiv: The crew service is good. Not great, but still above average from other flagship carriers.

Negativ: The seat (B787-10) is so cramp!!!

Positiv: Amazing crew!! Lots of entertainment options. Food decent. Better than on trip from Seattle to Dubai. Check in Bathrooms kept clean on long flight We were encouraged to walk around

Negativ: Boarding cumbersome We left Dubai late and arrived Seattle late. It was a little g flight already and the extra seat time of the delay was difficult.

Negativ: Mechanical problems delayed the flight 1 1/2 hours. Other than that, the flight was good.

Positiv: I am looking for something good put didn’t find Sorry

Negativ: The departure time should be on time Our flight was delayed more than one hour

Negativ: Had a broken seat it didn’t recline....

Negativ: Need longer transfer time in Frankfurt airport. They use buses to airplanes and that eats up time. Also, passport control line can be long. Fights to and fro gave us barely enough time and we were last ones to board

Positiv: Crew was amazing and seats were comfortable.

Positiv: The seats were very comfortable

Negativ: The entertainment

Negativ: The only company that constantly delays flights. Narrow and uncomfortable places in the business class. They waited 4 days for the suitcase! They are not responsible for receiving compensation for the delay in suitcases! Where to write and call?

Positiv: 787 no one cannot love it

Negativ: Maybe bigger seats with better privacy

Positiv: Efficient airline, friendly staff.

Negativ: Can't blame the airline but getting through terminals is time consuming in Abu Dhabi. Seats are small and hard but I felt excellent value for money.

Positiv: Nothing

Negativ: Next time give money back to people for cancelling or changing flights. Never flying with Kayak again

Positiv: Amazing crew

Negativ: At check in

Positiv: Service

Positiv: Direct flight. Crew was good. I got home alive.

Negativ: The crew made far too many unnecessary announcements and the sound system was friggin loud. Everyone on the plane jumped and cringed everytime there was another completely unnecessary announcement. The seating area in coach was also a bit crammed. The flight was full as were the overhead bins so i had to stow everything at my feet and there was barely any room.

Positiv: Comfortable seats and did not have to pay extra for a carryon luggage

Negativ: The boarding process was quite chaotic and slow. There was no oversight of what people were putting in the overhead compartment so many were putting both their carryon suitcase and under seat bags up there leaving no room for our suitcases by the time we boarded. The flight attendants were eventually helpful in finding space by making people remove smaller items, but it was time consuming and avoided on most airlines we typically fly by enforcing bag rules as passengers are boarding.

Negativ: Punctuality. I landed over 2 hours late

Negativ: We’ve missed this flight due to a medical emergency. Called before the flight took off to advise on the situation and ask for help to rebook the same flight later once the health status is stable. Have been told that there is absolutely nothing that can be done to be partially partially refunded at least for the 2nd flight that had to be catched after over 30 hours, which is unacceptable.

Positiv: Nice gifts for the kids Crue was super nice.

Negativ: Plane seats keep getting smaller it sucks. Getting to the point I don't want to fly.

Positiv: Very friendly staff, good meals, and movie selections.

Negativ: There were no air vents available to control air flow. It was a bit warm at times.

Positiv: Экипаж компетентный, внимательный и вежливый

Negativ: Отсутствует интернет, нет розеток

Positiv: Crew was awesome.

Positiv: Food was really good, staff was helpful and friendly and there was more legroom that I've often experienced. Also - flight was NOT packed - there was actually an empty mid-row seat!

Positiv: No issues

Negativ: Everything is good

Positiv: Crew and flight where amazing. Thank you

Positiv: 33" seats

Negativ: nothing

Positiv: great food, staff and service. I like it when i can brush my teeth on a over night flight with disposable tooth brush and tooth paste.

Negativ: Flight delay communication could be better. There were some major confusions between the gates on where my flight was going to land and departure until it was finally announced that flight was delayed.

Positiv: 33" seats

Negativ: nothing

Positiv: The crew was attentive and service was excellent.

Negativ: At check-in counter in MNL, the JAL agent mistakenly told me that I don't need to claim my bag and re-check at DFW before heading to final destination MEM. Food wasn't as good as previous JAL flights earlier this year and last year. That said, it's still better than other airlines.

Positiv: On time, organized , quick, polite staff, good food

Negativ: Using the same airline and terminal, they caused us to miss our connection by not having a jetway to a gate. In the time it took to deplane and bus to the terminal, they caused us to miss the connection. This in spite of the plane being still at the gate when we arrived.

Positiv: Все

Positiv: My 18 year old son was the one who traveled and it was his first time on this airline - he was very satisfied with the trip.

Positiv: My 18 year old son was the one who traveled and it was his first time on this airline - he was very satisfied with the trip.

Positiv: The crew is polite,

Positiv: Great service and amazing crew

Negativ: All good!

Negativ: Seats itself not really ok, neighbor any size gonna touch you every time. Crew not ready to do anything with passengers with little kids, only my headset helped me survive. So I could sleep because of this issue only 1 hour for 12 hours flight. Good luck. As second issue doesn’t happen too often

Negativ: Is amazing

Negativ: It was a great experience

Positiv: Nice seat I got.

Negativ: I could not buy extra luggage at airport. They asked me for 470dollars as extra weight. Then my luggage has still not come in my hands :(

Positiv: No issues

Negativ: Everything is good

Negativ: Great

Negativ: Better vegetarian food

Positiv: Very attentive and efficient

Negativ: Extraordinarily care taken On board. Very impressed with Qutar Airways. Excellent

Positiv: Quick boarding, comfortable seating. Great food!

Negativ: The seats and IFE were a bit outdated. Comfortable, but outdated. My family had issues with their screens and one had to use the remote as the touch screen was no longer functional.

Positiv: The entire experience was amazing that gives me a broader scope to choose from when selecting flights to Europe. The most amazing part was the attentiveness of the staff. Exemplary!!!!!

Negativ: For me this part is not applicable

Positiv: The crew was very friendly.

Negativ: No wifi on a 9 hour flight. Takes a long time to get another round of coffee.

Positiv: The cabin crew were amazing and the seats very comfortable, even in economy. I'm not a super comfortable flyer so I loved that the pilot would always warn when we were getting into turbulence. 2 thumbs up. I will fly Air France again

Negativ: I'd appreciate a better selection of food and drinks, even if I have to pay for the drinks.

Positiv: Crew are friendly

Negativ: Flight was late, seat tray was dirty, and entertainment system hard to use.

Negativ: It was my first time frying with Cathay Pacific the flight was okay, food wasn't that good. I don't want to compare with the other, my opinion should have more variety or snack between meals since 15 hours flight. Thank you for listening!

Positiv: Crew was extremely friendly as expected from Cathay. The aircraft was substituted from the scheduled A350-800 to an A330 but it still had lie flat seats, just not as nice. The crew was very apologetic for the last minute schedule change.

Negativ: Nothing can be done about the aircraft swap, I’m happy they swapped with an aircraft with lie flat seats as I was exhausted and needed the rest before landing in HKG.

Positiv: Entertainment system is nice with recent movies and many other selections.

Negativ: I found my pillowcase has a long human hair. And noticed the same in the other pillows around my seat. Also, the tray table has a few spots of food stain. One of the toilets, the hinge of the toilet seat is broken