|Fluggesellschaften||Air Canada, United Airlines, American Airlines|
Negativ: Plane way too cramped. Made me check my bag but it clearly would have fit and there was lots of room overhead. Still waiting for my bag more than half hour after my flight. Very unhappy. Totally unacceptable.
Negativ: Compared to other airlines Air Canada is just so bad. Crew are always slow. The flight never boards on time or leaves on time. I don’t think I’ve ever been on an Air Canada flight that leaves on time. It’s incredibly frustrating. The staff were rude and cold on this flight and very very slow. I usually don’t write reviews like this but honestly can’t find anything good to say about this last flight. It was just bad.
Positiv: Nice seats fast boarding
Negativ: Snack can be more richer
Positiv: The staff was nice and food was pretty good
Negativ: The plane left ans hour late. The captain said it was to load ciffee on board. I was at yhe airport very early and that plane was sitting at the gate for at least two hours begire take off. There is no excuse fir the coffee not to be aboard. I was sitting in the front row in premium economy. The aet uo for TV screens in that row is awful
Negativ: left 40 minutes late
Positiv: Nothing, to be honest.
Negativ: Terrible boarding process (boarding groups one and two together for the first time, so even though we were group two priority, we did not get on until the middle of three and no overhead bin space left). There was no snack/beverage service. We did get a tiny bag of pretzels and were supposed to get either water or juice, but we never saw a beverage. Also, my seat's entertainment did not work. The worst was the HORRIBLE TINY ECON SEATS!!! Unless you are a child or a small woman/man, I would avoid this flight if at all possible. I have never been so uncomfortable on a flight, and I fly a dozen times a year for the last 25 years.
Positiv: It was nice and smooth. The crew was great, especially Urere, our stewardess. Comfort and food were good, on par with the nickel diming of airlines.
Negativ: Comfort can be greatly improved.
Positiv: Quick boarding and on time take off
Negativ: The new fare basic coach doesnt allow carry ons even for money! I had to check my carry on for $30, unlocked with all my medication and valuables. I had NO idea I couldn't take a small carry on. That's insane. Worse than Spirit, which is not saying much. At least you can pay for a carry on with Spirit. They forced me to check my unlocked bag. United used to be one of my favorites. Its lower than Spirit now. Beware!
Positiv: Losding procedure orderly, staff helpful.
Negativ: Pretzels are getting old, anything new out there?
Positiv: Incredibly nice staff, new aircraft and lots of room and very clean airplane
Negativ: Food :) maybe include a vegetarian option for the sandwich snack
Positiv: Quick flight
Negativ: Getting through security at O'Hare was horrible. My plane seat was too upright and felt like it was not bolted to the floor properly.
Positiv: Service and boarding was smooth and friendly.
Positiv: Almost everything about the return flight was great. Check-in, legroom, flight crew, entertainment were top notch
Negativ: I asked for specific meals for everyone on the booking but multiple customer service reps booked only 1 meal - when making bookings/changes ask if changes are for everyone or for specific passengers
Positiv: Upgraded seat on the Boeing 777 was near the exit, and I had plenty of legroom.
Negativ: Although British Airways and American Airlines are alliance partner companies, their systems don’t behave as such. It took me too many attempts to mention in order to simply upgrade my seat. The booking locator number is different for both airlines, and no one ever informed me of that critical information
Negativ: that my flight got cancelled and wasn't going out until Saturday and I would have been less than 24 hrs in Boston
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