Finde günstige Flüge von Zürich nach Amsterdam

Negativ: "There was no food ..."

Positiv: "Die Crew wahr sehr nett und aufmerksam."
Negativ: "Mehr Auswahl an Filmen könnte sein."

Positiv: "Bei diesem knappen Abstand zwischen den Sitzen sollte man die Lehnen nicht bewegen können."

Negativ: "Teach Swiss Airlines stewardesses Lorena kãrli and Sabrina stadler manners. They are impolite and racist. Typical cold Swiss hospitality"

Positiv: "Awful!!!"

Negativ: "horrible dry croissant for breakfast"

Positiv: "sehr freundlich, sehr gute Service, alles in allem sehr professionell"
Negativ: "leider ging der Flug eine knappe Stunde später als geplant"

Positiv: "Das a la carte Menue war sehr gut, kein Vergleich zum normalen essen"
Negativ: "der Gang ist ziemlich eng zum laufen"

Positiv: "gut organisiert"
Negativ: "Snack war eiskalt"

Negativ: "Coffee on 50 min flight would be appreciated. Flight was delayed."

Positiv: "Great. Very smooth and comfortable!"

Positiv: "Bequeme Sitze mit genug Beinfreiheit"

Positiv: "Everything!!"

Positiv: "Everything"
Negativ: "Nothing"

Positiv: "super crew"
Negativ: "Wifi, Mehr Information über die App"

Positiv: "This new c-series was fantastic, what a nice aircraft!...feels very airy, clean & modern! Wow! Thumbs up! Looking to fly again on this plane."
Negativ: "Nothing!"

Positiv: "Freundlich, Stiz ist angenehm"

Positiv: "Die Crew war sehr aufmerksam. Die Sitze sehr bequem"
Negativ: "Schlechte Benfreiheit. Insgesamt sehr eng in dem aus gebuchten Flugzeug"

Positiv: "Freundliches Personal; nützliche Informationen zu Verspätungen etc."
Negativ: "Sehr wenig Beinfreiheit; Verspätung beim Abflug, Warteschleife vor Landung"

Negativ: "service was least friendly at this part of my flight"

Positiv: "Freundlich, pünktlich, gute Getränkeauswahl und Snack"
Negativ: "———-"

Positiv: "Pünktlich, ausreichender Sitzabstand, freundliches Personal."

Positiv: "From start to finish, Sevdije was in great hands. She had to be in a wheelchair, and there were three connecting flights in countries where she doesn't speak the language. It could have been so complicated, and everyone made it SO EASY. She was all smiles when she arrived in Boston. THANK YOU!!!!!!"
Negativ: "Nothing!"

Positiv: "Sehr freundliche Personal ."
Negativ: "Verspätung"

Negativ: "We didn’t make it to Venice due to delays because Boston wasn’t ready for a snowstorm."

Negativ: "Essen war gut."

Positiv: "Besatzung war heute wirklich super und sehr zuvorkommend!"

Positiv: "All of them are friendly...good service with snacks not like others airline to travel no snacks and drink but Swiss they have a snacks"

Negativ: "Special Meal war nicht wie bestellt verfügbar."

Positiv: "Same as above"
Negativ: "SAME AS ABOVE"

Positiv: "Sehr nette Crew"
Negativ: "-"

Positiv: "Very attentive staff, good food and drinks."
Negativ: "We paid for upgraded seats that were still very tight."

Negativ: "Kurzfristiger Wechsel des Flugzeugs, Änderung des Sitzplatzes"

Positiv: "From boarding to disembarking, flying SWISS First is an experience. Attention to detail, great staff, wonderful food. And the seat is very roomy and comfortable."
Negativ: "Sadly, the IFE system was malfunct -but there were magazines and newspapers instead."

Positiv: "Sehr freundliches Personal am Check-in"
Negativ: "Keine Lademöglichkeiten/ Steckdosen etc. Im Flieger"

Positiv: "Flugpersonnal aufmerksam und nett Essen sehr gut"
Negativ: "Schwierigkeiten zum Schlafen aber normal."

Positiv: "Great service--able to buy duty free even on such a short flight. Stewardess was able to take my order and complete purchase just before landing."
Negativ: "Nothing"

Negativ: "Duty free---The plane was not able to take credit cards because machines not working and that was the same problem on flight ZRH to BCN. The power adaptor I wished to purchase was not available nor was a 2nd umbrella. Page 90-91 of your Duty Free Magazine."

Positiv: "Not applicable"
Negativ: "See above."

Positiv: "Freundliche Crew und kleine Verpflegung im Flugzeug. Dankeschön"

Negativ: "Boarding took way too long. Plane left almost 30 minutes after scheduled time."

Negativ: "Lost luggage’s. Delayed trip"

Positiv: "Freundliche Bedienung"
Negativ: "fast 4 Stunden verspäteter Abflug, ca. 1.5 Stunden nach Boarding stand der Flueger noch immer am Dock"

Positiv: "Zuvorkommendes Personal"
Negativ: "Unterhaltungsangebot"

Positiv: "Allgemeine Pünktlichkeit und Freundlichkeit"
Negativ: "Rollkoffer wird abgenommen obwohl ich mit diesem seit Jahren fliege. Andere werden mit grösseren Rollkoffern durchgelassen. Mehr Konsistenz bitte. Egalité! Alle oder keiner, aber keine Willkür."

Positiv: "Sauberes Flugzeug"
Negativ: "Mehr als 30 Minuten Verspätung und nicht ein Wort einer Erklärung oder Entschuldigung. Unverschämt!"

Positiv: "gate wechsel ohne info in spanish. 2 Stunden verspätung flugzeug und 30 min verpätung koffer"
Negativ: "verspätung für alles, wenig information, alte sandwisches, terrible"

Positiv: "Moderne Ausstattung. Freundliches Personal"
Negativ: "Tablet mit Essen hält nicht auf der Ablage und muss gehalten werden. Essen ist nicht gut."

Positiv: "pünktlich und professionell und zuverlässig"
Negativ: "Flugzeug Flotte alt und nicht bequem"

Positiv: "Yes, Very good"

Positiv: "The seats were so comfortable"

Negativ: "Free wifi"

Positiv: "Overall a nice and good flight"
Negativ: "Just a detail, my “head holder” (not too sure how it is called) would not hold in position. Also, staff was a bit slow to come after being called, I had to go and ask for water by myself at some point since no one was coming after 15minites of waiting..."

Negativ: "Bigger seats the new ones are way to narrow"

Negativ: "Still don’t have my luggage yet"

Positiv: "The pilot and the crews were helpful about the transit. Pilot make up a lot of time."
Negativ: "Flight was delayed, had to run to my next connection flight."

Negativ: "Fix the damn KIOSKS at Vienna!"

Negativ: "Das ich jetzt noch nicht in nRennes bin sondern in Amsterdam hängen geblieben bin."

Positiv: "Top sympathische Crew"

Positiv: "Die Crew war nett."
Negativ: "Die Kabinenklimatisierung hat man nicht in den Griff gekriegt. In dem Bereich wo wir saßen war es sehr kalt und zügig, so dass wir und trotz mehrerer Decken erkältet haben. In anderen Bereichen haben sich die Gäste über zu hohe Temperaturen beschwert."

Negativ: "Not being 1 hour late"

Positiv: "Unkompliziert"
Negativ: "Die Lauf Wege sind zu lang aus Amsterdam."

Positiv: "Freundliche und aufmerksame Crew."
Negativ: "Sitze in der Business Class etwas durchgesessen."

Positiv: "Service, entertainment and comfort - all very good. Really enjoyed the extra legroom in comparison with other airlines."
Negativ: "Just the AC was way too cold and they are not providing any blankets nor pillows"

Positiv: "The service crew was very nice"
Negativ: "Entertainment was broken so no movies etc. No pillows and no blankets because they ran out. Freaking cold during the flight. No vegetarian meal nor snacks."

Negativ: "Late departure. Rush to connect."

Negativ: "pünktlichkeit"

Negativ: "Boarding was very slow."

Negativ: "Es war gute service im Flug. Ich fliege wieder mit KLM."

Positiv: "Nichts"
Negativ: "Stornieren des Flugs. Keiner fühlt sich zuständig und der Kunde wird mit Arbeit und Kosten allein gelassen"

Positiv: "The space at my feet with the chair in front was a bit akward."
Negativ: "Not being seated next to small kids. Perhaps they should have a separate section? ;-)"

Positiv: "Amazing services .. on time just exactly .. I feel really happy onboard KLM ❤️"

Positiv: "It was all fine"
Negativ: "Really was unsure of why I had to purchase a ticket as I was able to pick my own on the way to Billund"

Negativ: "It was a connection flight from Manchester via AMS to HAJ. Transfer time in Amsterdam (offered by KLM) just 1 hr - so my baggage hasn't arrived in HAJ, at least one day delay! At airport HAJ I've heard that's usual that baggage can't arrive in one our! So I didn't understand why this flight was offered by KLM!"

Positiv: "was a standard flight, in a standard quality - nothing bad"

Negativ: "I bought tickets thrue you for me two months ago Iit went well but on the last few days I also bought ticked for my brother and his wife and it was a disaster night mare for them bound for Montpellier too to attend a wedding the damn suitcase didn’t get to final destination it was at Orlando but got"

Positiv: "super"
Negativ: "alles gut"

Positiv: "Alles ok"

Positiv: "Very pleased with KLM - efficiency all round and especially the baggage handling at Schipol swhere I had 20 minutes to transfer and my baggage came back with me to the UK which is no mean feat given the hustle and bustle of such a large airport"
Negativ: "No downsides at all"

Positiv: "pünktlicher Flug Sehr nettes Personal Gute Verpflegung"

Negativ: "Turn the lights on early making it hard to sleep"

Positiv: "Unterhaltungsprogramm guter Service"
Negativ: "schon besser im Flieger gegessen"

Positiv: "Crew was in a festive mood, the meal was unexpectedly delicious"
Negativ: "Seats ok, but could be more comfy"

Positiv: "Light snack and complementary wine"

Positiv: "Das Flugpersonal war freundlich, sehr aufmerksam und fürsorglich. Es gab genug zu trinken und gute Auswahl. Über eine Kleinigkeit zu essen freute ich mich auch sehr. Es war ein entspannter, angenehmer Flug. Danke vielmals."
Negativ: "Dass der Flug sich verspätet hat, hat mich persönlich nicht sehr gestört. Wenn aber jemand danach weiter fahren muss, oder einen Termin deshalb verpasst, könnte etwas nervig sein."

Positiv: "Board-Crew war sehr nett und das Essen + Getränke war natürlich auch sehr gut."
Negativ: "Leider muss man sagen dass das Boarding zu lange gedauert hat und manche Probleme mit dem Anschlussflug hatten. Noch dazu kummt dass mindestens 5 oder 6 Personen ihren Koffer nicht mehr bekommen haben unteranderem auch eine Freundin von mir was natürlich sehr ärgerlich ist."

Positiv: "Arrived early!"
Negativ: "Boarding seemed disorganized."

Positiv: "I got some rest"
Negativ: "unable to charge my phone or watch movies"

Positiv: "Nothing"
Negativ: "Super delayed. Could have fixed the issue BEFORE we were sitting on tha plane for TWO hours"

Negativ: "Handgepäck konnte nicht untergebracht werden."

Negativ: "Delayed!"

Negativ: "Missing wheel chairs swrvice lounge far away no food option just lame klm tipique"

Negativ: "Headset jack only worked if the headset plug was in EXACTLY the right spot."

Positiv: "Seats were comfortable"
Negativ: "Flight was delayed by 2 hours. Could have gone to Amsterdam and come back in that time"

Negativ: "Crowded seating, wake-up for breakfast service two hours before arrival"

Negativ: "Bag was lost"

Positiv: "Very friendly crew"

Positiv: "Airlines issue"
Negativ: "Profiling certain customers"

Negativ: "They stole my money"

Negativ: "The plane was old and had no entertainment, there was a technical problem with the plane that made us late"

Positiv: "Flight was fine"
Negativ: "Ticket/luggage issues not handled very well. Long wait lines. No notification of plane delay on monitors."

Positiv: "The crew was awesome"

Negativ: "Not AirEuropa’s fault but they left before we arrived in Zurich because Delta flight 66 was so late that our 3-hour layover became the AirEuropa flight left before the Delta flight arrived and deplaned."

Positiv: "The crew were very friendly."
Negativ: "The terminal was old and no pre check at security. Also very limited options in that terminal once through security."

Negativ: "Boarding started 50 minutes late without explanation and we sat on the plane at the gate for another 45 minutes without any explanation as to what the delay was for."

Positiv: "Pünktlicher Start, nette Besatzung"
Negativ: "Es gab keine Getränke und nicht mal eine Kleinigkeit zum Essen inklusive."

Positiv: "The crew and service, the overall flight was good."
Negativ: "The waiting time, boarding,"

Negativ: "It is an airline that deceives you"

Positiv: "Brand new aircraft, excellent communication"

Negativ: "El tiempo de espera se retrasó demasiado tiempo"

Positiv: "First flight on Air Europa biz class to AMS. Easy check in. Great lounge st Madrid with plenty of food/drinks. Leather seats with blocked middle seat. FAs were friendly and efficient. Landed ahead of time. Bags were first off. Great value with these services"
Negativ: "Liked it all"

Positiv: "Der Flug ist pünktlich gestartet"
Negativ: "Das Boarding war ok etwas messy nicht geordnet."

Positiv: "Professional crew"

Positiv: "Da es nur um einen 40 Min. intra-Kanaren Flug handelt war alles Schnell, Einfach und Schmerzlos. Bei dem Flug war auch ein Gepäckstück inklusiv. Super Preis-Leistungsverhältnis"

Positiv: "Nothing"
Negativ: "Boarded flight and then let us sitting on the tarmac for ninety minutes with no water or air conditioning.Once flight under way no food available.DO NOT FLY THIS AIRLINE!!!!"

Positiv: "Nothin"

Positiv: "The staff was very friendly"
Negativ: "It was a long flight and for a period of 3 hours if you wanted anything to drink you needed to go look for it. They should have come around with water every 2 hours is my suggestion"

Positiv: "Der Flug selbst war angenehm und die Landung 15 Min. vor Landezeit."
Negativ: "Das Flugpersonal war eher unfreundlich und hatte schlechte Englischkenntnisse, es wurden nur Getränke gegen Bezahlung serviert."

Positiv: "Die Sitze waren gut verstellbar und die Temperatur im Flugzeug sehr angenehm. Es musste sicher niemand frieren. Ein genügend breites Film- und Musikangebot war vorhanden."
Negativ: "Beim Online-Check-in ist es nur möglich, die Boarding-Karten auszudrucken und nicht aufs Handy zu senden. Wer nimmt schon seinen Drucker mit in den Urlaub! Deshalb stand am Check-in-Schalter dann eine Mega-Schlange an, obwohl der Online Check-in vorher schon erfolgt war. Schlechte Englischkenntnisse des Flugpersonals. Kopfhörer für die Fernseher müssen gekauft werden (2,50 €). Der Verkauf beginnt jedoch erst eine Stunde nach dem Start. Bis dahin kann man sich mit Lippenlesen beschäftigen. Die Kaffeebewirtung wurde ab der Hälfte des Flugzeuges unterbrochen wegen Turbulenzen. Verständlich! Nur wurde der Rest der Passagiere danach nicht mehr bedient. Wer unbedingt Kaffee wollte, konnte einzeln in der Besatzungskabine nachfragen. Die Toiletten müssten bei einem Langstreckenflug unbedingt zwischendurch einmal gereinigt werden."

Negativ: "Madrid Airport is a nightmare! Long walks, confusing, crowded, etc."

Positiv: "Beide Flüge (FRA-Madrid und Madrid-Mallorca) waren pünktlich. Da wir in Madrid über 5 Stunden Aufenthalt hatten, sind wir mit dem Taxi zum Prado gefahren und haben uns 2 1/2 Stunden dort die wunderbare Gemäldesammlung angesehen. Das Personal war höflich und freundlich."

Negativ: "My business SEAT was exactly the same as economy and was nastly narrow that i barely Fit in. How can they charge more than double the fare without even courtains and sane lousy tight baby-seats. It was shameful and i felt fooled and scammed!!"

Positiv: "clean plane food and drinks comfortable seats"
Negativ: "warm and no way of adjusting a personal vent"

Negativ: "Die Sitze waren ungemütlich und nicht weit genug zurückklappbar. Die Kopfhörer waren kostenpflichtig. Man musste sich seine Getränke ständig selbst holen."

Positiv: "Maschine ist mit Verspätung gelandet, keine Durchsagen, keine Reinigung der Kaniene!"

Positiv: "All good"
Negativ: "The plane had no entertainment inflight"

Positiv: "Der Flug hatte zwar ein wenig Verspätung aber das nette Personal auf dem Flughafen und die unkomplizierte Abfertigung haben das wieder herausgerissen."

Positiv: "Excelente vuelo"

Positiv: "Alles in ordnung"

Positiv: "The comfort and crew attentions"
Negativ: "Not enough toilets for so many people (296) and besides after a while they were filthy with tissues on the floor and all over the toilet. I restrained myself from using any of the toilets for the condition they were in."

Negativ: "Entertainment selection limited"

Positiv: "Nothing"
Negativ: "Everything! Boarding process, delayed travel, the experience was terrible. Never again"

Negativ: "Still haven't received over 2 days now"

Positiv: "Decently comfortable seating - Good flight staff."
Negativ: "Flight was delayed and boarding took longer than seemed necessary. Food wasn't so good and entertainment was virtually nonexistant."

Positiv: "Prompt boarding. Clean plane. Attendants worked to accommodate passengers specifically one with a young baby who wanted an extra seat."

Positiv: "nothing"
Negativ: "1.5 hrs delay in arrival. there were 9 people at the departure gate. The plane was at the gate two hours before departure; but the flight is delayed due to 'late arrival' of the equipment??? Air bus 330, circa 1970. toilets were worn out; tv screens were flickering (can't even see what's on the screen on the walls), wifi cutting in and out, meal was poor; main dish, bread and desert, that's it. In Madrid, after the flight from Zurich landing in terminal E, it was a 45 min walk to terminal A, international terminal. No bus, no assistance, no one to ask how to get there if one is in a hurry. no info desks to be found anywhere. I can't even imagine for a disabled person. THe airport crew with a cart would not give a ride to an old lady with cain. Wow. It is the worst airport anywhere I have flown out of. The check in process was less than good or efficient. I would not fly this airline nor connect through Madrid."

Positiv: "One attendant took care of an infant while a mother was suffering from a nose bleed."
Negativ: "Air Europa check in was at area 2, furthest corner of Zurich airport; no sign of which section of check in area 2 (1 through 5) the airline check in seciton is. You have to walk the entire area (seems like a whole separate terminal) to find the counters which were combined with 6 other airlines. Took only 20 minutes. Then to the opposite corner of the airport to board the plane to Madrid. WOW!"

Positiv: "The flight itself was comfortable. The Airbus planes are fantastic."
Negativ: "I was squeezed in the middle of a row. If I was able to check in ahead of time I would choose a better place to start with. The check in just didn't work!"

Positiv: "Fell asleep for almost the whole 2.5 hour flight so I'm with it."
Negativ: "Can't thing of anything"

Positiv: "Great value for the money, pleasant crew, good food, and comfortable seating."
Negativ: "In flight entertainment limited to a few small TVs in the center."

Positiv: "Price."
Negativ: "Could not check-in 24 hours in advance. No free drink due to 1 hour flight; water would have been good."

Positiv: "Seat clean crew nice windows new different improved. I liked you served pinapple juice The dinner was very good. TV great"
Negativ: "The breakfast ...not so good (but good that you provide it.) The whitebreard sandwich could be much better...I don't even know what was in it. The muffin was not interesting but it tasted ok. apple is,better. it was just sugar. Maybe a bigger yoguart plain with real berries. a sandwich ham and cheese on a croissant then I eat at least the croissant! then you don't need a muffin."

Negativ: "Worst Wi-Fi ever lost connection after 10 min and you have to keep buying. Don't fly ."

Negativ: "The line for checking in with previous online check in is redicouslously long, what is the point with doind online check in if you have to be standing 1 hour just to drop the bags? It happened in both flights to rhe point that we almost lost our flight from madrid to lisbon"

Positiv: "Nothing"
Negativ: "Damaged my bag on departure Waited 2 hours for my checked in bag to come out on arrival"

Positiv: "It is a good service for an almost short flight. You can easily tell you are traveling with a top airline"
Negativ: "There was a 30minutes delay but since the airport is so big it was good so add not to be in a hurry"

Negativ: "I needed special assistance as I am on crutches. They made me wait forever on the plane when we landed and then insisted I just try to walk down the stairs, I almost tripped trying before they finally called for the assistance truck to get me off the plane. I was very uncomfortable by their lack of willingness to help."

Positiv: "Nice airplane, and nice crew, no problems there, but...."
Negativ: "$3.00 for earphones???? and I paid with USD, they didn't have change for it! No space between the front and back seats!!!!"

Positiv: "On time and very organized"
Negativ: "One tv for to many people Food could be improve"

Negativ: "Kinder die im Flugzeug fangen gespielt haben und eine Unruhe verbreitet haben"

Negativ: "Seat assignments sucked. Could not seat together"

Positiv: "The crew was not grntle"

Negativ: "As so often with Alitalia the flight was delayed by 1 hr 20 mins"

Positiv: "Easy check in and easy baggage claim"
Negativ: "They can easily work on the food"

Positiv: "Genauso gut"

Negativ: "Plane boarded on time but then sat and waited for many more late people. Then we sat for 45 minutes and didn’t move."

Positiv: "Seamless boarding, departed and arrived on time."
Negativ: "Very surly and unhappy looking crew"

Positiv: "Peu de place pour les jambes Équipage très sympa"
Negativ: "Plus de place pour les jambes mais vol rapide donc Ok"

Negativ: "Snack was packaged bread stick bits. No flavor. Must take of headsets for take off and landing."

Positiv: "The crew was really extremely courteous - and because it's off season, there was a lot of spare space."
Negativ: "The only less than perfect score was food, but the circumstances mitigate that less than stellar note. The warm meal and snack were better than your average over-sweet snack you get sometimes coming from Europe... We had a delay that may have impacted the food (if you keep warm food too long...)"

Positiv: "Amazing crew helped us check in our luggage at a reduced rate."
Negativ: "More inter European connections at more competitive price"

Positiv: "Überraschend die Pünktlichkeit. Zu mindestens beim einchecken. Mann hat doch etwas zu essen und zu trinken bekommen."
Negativ: "Die betagte Maschine mit wirklich kaputtem Interieur. Es war so eng, dass ich wirklich anfangs überlegte, wie kommen die mit dem Getränkewagen durch. Die Besatzung halt normal für Italien arrogant, aber ehrlicherweise nicht alle. Der erste Eindruck war wirklich kompetent und nicht typisch italienisch kaotisch. Man darf Alitalia halt nicht mit der Lufthansa oder Air France vergleichen. Ich kenne es sogar mit British. Selbst da geben sie sich Mühe. Sei es auch in der Eco kulturbeutel, Glas Wasser nachsem Einstieg, sogar warme Erfrischungstücher in der Eco. Gerne hätte ich auch die Stimme des Piloten gehört, aber das ist scheinbar bei AZ nicht so üblich. Aber, jetzt kommt das große aber, für den Preis absolut OK. Warum jemand teures Geld für die Business Class ausgibt ist wirklich fraglich."

Negativ: "Alitalia is the worst airline company"

Positiv: "Verspäteter Zubringerflug gut aufgefangen, Gepäck kam noch mit"
Negativ: "Genug leg room, wenig aufmerksamer Service"

Negativ: "Verspätetet, kein Bordservice"

Positiv: "I don't think I say anything I liked."
Negativ: "Food, veg option, given peaces of boiled mushrooms, Eggplants and spinach. What a horrible experience."

Positiv: "I liked the explanation given by the pilot when we finally got our seats on the plane. Apparently one of the computer racks wouldn't switch on, so they changed some other computer racks, and then the delay was two hours so he decided we could go flying without the broken bit. No doubt they'll be having another attempt to fix it during the next delayed turn around, or he'll phone up tech support and do a factory reset."
Negativ: "The crew called the gate, allowed the entire flight to pass through the gate and then as we stood in the boarding gang way told us the flight had been delayed by the captain but they did not have any more information. We were then held for 2 hours sitting on the floor because the crew had taken our boarding cards and didn't want us to return to the terminal. At least I didn't pay for any upgrades as that was a just sitting on the floor closer to the plane. Funny how the plane miraculously got better when people started to talk about compensation!"

Negativ: "Change of gate at BCN with no notification"

Negativ: "Because the flight was one hour and a half late"

Negativ: "Initial flight from London to Rome left late, so missed connecting flight to Johannesburg. Although we were put up in a hotel and got a flight next day, missed another connecting flight, which was with another flight company and had to pay again to get another flight. No apology from the airline for the inconvenience this caused. The travel to South Africa was for an emergency and ended up getting there two days later."

Positiv: "The flight attendants were very nice. Great service."
Negativ: "They left us inside the plane for more than 30 minutes waiting to depart. Then when we were close to FRA they tell us they cannot areive because of the weather and got more delayed. When we finally get to FRA, there’s no machinery to get us out of the plane because it was broken. We had to wait for them to find some stairs and then take a shuttle while raining to the airport inside."

Positiv: "Boarding verlief gut und Besatzung freundlich!"
Negativ: "Leider wurde das Gepäck falsch weitergeleitet."

Positiv: "Flüg war pünktlich und das Flugpersonal freundlich"

Positiv: "I liked very muche the flights time table."
Negativ: "I have nothing to add hear."

Negativ: "horrible seat ergonomic"

Positiv: "Essen und Service waren okay."

Positiv: "Die Business Claas in der 777 ist einfach klasse und eine super Crew haben den Flug zu einem super Erlebnis gemacht."

Positiv: "Gebucht hatten wir Eco Plus aber von dem Angebot gebrauch gemacht für ein Upgrade zu bieten. Wir hatten mit den niedrigsten Gebot Erflog und alles war gut."
Negativ: "wenn man etwas negative sagen soll dann nur, dass die Business Class im Airbus in der Mitte keine Gepäckfächer hat - sonst war alles super"

Positiv: "Die Sitze waren gut und das Flug okay"
Negativ: "Der Service war nicht besonders aufmerksam"

Positiv: "Being able to chose my seats for free with the Millemiglia programme. The legroom was not bad."
Negativ: "No hot drinks or food available to purchase inflight. The toilets were dirty and smelly."

Positiv: "Being able to chose my seats for free with the Millemiglia programme. The legroom was not bad."
Negativ: "No hot drinks or food available to purchase inflight. The toilets were dirty and smelly."

Positiv: "legroom, service, boarding, meals"

Positiv: "legroom and quick"

Positiv: "Boarding and in-flight crew very polite and professional."

Positiv: "Nothimg"
Negativ: "My seats were changed to the rear end of the plane, not even a sandwich for snack.i had to empty my carry on luggage to 9kg ."

Positiv: "Sehr pünktlich und nettes Personal"

Positiv: "Nothing about check-in and boarding."
Negativ: "Check-in was a zoo. The agents were more interested in gossiping and were constantly on the phone or running in and out of their stations. It took nearly an hour to get through the 10 people ahead of us. And then we were told that my 1 bag would cost $53 to check-in and that I would have to go to another counter in a far away part of the airport to pay...and we had 20 minutes before boarding. Afger running to the cashier, we were told that she had no time and that we should go back to the agent to pay! We ran back and paid, then went to look for our gate. It was finally listed as Gate 12. We got though security ok and got into the line for Gate 12. It was more like a scrum tan a line. Nobod seemed to be doing anything when all at once we saw people boarding. We went to the gate but were told that our flight was boarding at Gate 10!!! WTF??? Gate 12 listed our flight number and Gate 10 listed another flight, but we did as were told and boarded via Gate 10. None of other passengers knew what the hell was going on but we all made it to Rome along with our baggage. We will NEVER fly Alitalia again."

Negativ: "you have to show all the empty seats at check in. I have bought a seat for 90$ and it was empty seats near me"

Positiv: "Flight was delayed by over 1 hr , with no explanation fm the ground staff or on board"

Positiv: "KLM Flying Blue App ( which I didn't get to use because they switch to Alitalia at check in)"
Negativ: "KLM switched to Alitalia right at online check in time, which made things very confusing. Even the flight number changed. It would have helped if KLM would have let customers know this in advance."

Positiv: "The helpful crew on the ground in athens"
Negativ: "Delay, change of gate, crew on ground helpful but crew on board was not polite at all."

Negativ: "The flight departed one hour late."

Negativ: "Although reservations for our return flight from Rome to Boston were made 5 months ago, we were bumped from our flight, not advised in advance, and missed several important work engagements. The management at the Alitalia desk at the airport was not up to the task of reassigning everyone. Understaffed and under equipped (staff was unable to get online to reschedule and re-issue new boarding passes) We are senior travelers (75 and 80 years old) and were forced to stand in lines for 3 hours We're headed to the airport now, the next day, and I am dreading the experience."

Negativ: "Entertainment options are very limited Check in is slow and the counters are not always open like in Delta. Food quality is very low"

Positiv: "Nothing..."
Negativ: "Late boarding Rude crew Bad service Lost my luggage"

Positiv: "Really comfy headrests and blankets. Easiest plane I've slept on by far."
Negativ: "Headset wasn't working so I could watch tv or listen to music."

Positiv: "Entertainment choices, boarding efficiency, helpful staff"
Negativ: "Delayed departure - then even more delayed arrival - stuck on tarmac. First row of extra leg seats are extra narrow to account for entertainment system."

Positiv: "Wine was offered complimentary to the meal"
Negativ: "Boarding process was a mess, flight was late due to the confusion. Crew took forever to collect trash after the in flight meal was over."

Positiv: "-/-"
Negativ: "Über 40 Minuten Verspätung ohne jegliche Information."

Negativ: "There is literally no way to contact this company, even with the pandemic going on, to cancel this flight. I tried so many times and different ways."

Positiv: "Uhr zeit"

Positiv: "Ich konnte mein Handgepäck auch wirklich in den Flieger nehmen. (In 9/10 Fällen wird es dann doch eingecheckt.)"

Negativ: "Check in war sehr schlecht und auf dem Flug bekam man nicht mal einen Schluck Wasser gratis... Einfach unglaublich wie schlecht der Service war."

Positiv: "Nettes Personal."
Negativ: "Keine Verspaetung"

Negativ: "The airport was a bit tough to navigate, and the baggage drop area didn’t open until about 50 minutes before the gate closes, so the ticket says."

Negativ: "Pünktlichkeit"

Positiv: "Easy and well organised. No long waits."
Negativ: "Check-in process for colleague's musical instrument appalling. For lute safety requires window seat. Can't be done online or at automated check-in desks. You have to go to customer services and wait in long slow queue for 2 assistants. Staff constantly bring others to desk in front of queue."

Positiv: "The crew were great. Explanations given and complementary drinks given due to delay caused by medical emergency. Managed to organise new crew and problem solve very quickly."
Negativ: "More leg room as the customer in front was rather large and the chair was pushed back from the weight"

Positiv: "Easyjet hat moderne Flugzeuge und man fühlt sich dementsprechend sicher"
Negativ: "Flug viel zu spät Musste mein Handgepäck einchecken und daher einen Bus verpasst nach der Ankunft"

Positiv: "Freundlich"

Positiv: "Nette Crew, sehr bemüht, gut gelaunt und freundlich."
Negativ: "Sitze schmal und mit geringem Abstand. Bordgepäckregelung mit Aufpreisen ist nervig und unnötig."

Negativ: "Beim Boarding zehn Minuten im Freien (mit Dach, was einen aber nicht vom kalten Wind von der Seite schützt) stehen, obwohl man aus einer Halle zehn Meter dahinter kommt, kommt einem sehr unnötig und nervig vor."

Negativ: "Speedy boarding onto the shuttle bus is a joke. Drink prices have increased"

Positiv: "Preis/Leistung absolut spitze."
Negativ: "Wenn man mehr möchte - sollte man eine andere Airline nutzen."

Positiv: "Good crew - efficient, polite and made the trip easy"
Negativ: "The usual shennanigans being herded into a crappy space before boarding.."

Positiv: "Am very upset with how I got treated"
Negativ: "Paid GBP 26.99 to be able to take with me my carry-on that was refused by a groundstaff standing outside and informing me she determined what would happen. Bad bad experience and paying GBP 26,99 for nothing is a real shame"

Positiv: "Sehr freundliches cabin crew"
Negativ: "Chaos am Boarding. . No speedy boarding"

Negativ: "Zu viele Fluggäste mit riesigen Mengen an Handgepäck, so das die Mäntel nicht mehr abgelegt werden konnten"

Positiv: "Preise"
Negativ: "Sitzplatz zu eng,Flugzeug ist alt"

Positiv: "OK"
Negativ: "X"

Positiv: "Rasche abfertigung"
Negativ: "Sitz bei notausgang war im online check in nicht ersichtlich!"

Positiv: "neue Flotte, alles sauber, nette crew"
Negativ: "zu viel einsparung, keine snacks, nicht mal getraenke!! kein entertainment, nicht mal zeitungen"

Positiv: "Quick flight."
Negativ: "They threw a black man off the flight for being rude. He wasnt being rude. He was travelling with gf for romantic weekend in Amsterdam. Despite quite a few passangers speaking sensibly on his behalf and despite him apoligising to keep himself on flight. Clear racism!!!!"

Positiv: "the entrance from front and back"
Negativ: "Felt like we were being herded like cattle"

Positiv: "Speed of getting to the destination"

Negativ: "Durchsagen der Crew zu 80% unverständlich."

Negativ: "Huge queues for security at Budapest airport that stretched to the front doors of the terminal, followed by terrible gate facilities in a warehouse structure in the middle of the runway away from the terminal building. Flight delayed by 40mins but no information shared with passengers who were standing in the queue with no access to facilities or any information about how long the delay would be. Flight itself was (eventually) fine but not encouraged to fly easyjet again from Budapest if it can be avoided."

Positiv: "The staff were friendly"
Negativ: "The passengers were arse holes bit the crew dealt with it well"

Negativ: "Flug hatte eine Stunde Verspätung. Gepäckaufgabe am Schalter kostete 40 Pfund. Sehr wenig Beinfreiheit."

Positiv: "Online Check in gut aber auch kompliziert für nicht mehr sehr junge Menschen"
Negativ: "Verspätung, kein gratis Getrränk und Essen. Alles Zusätzliche müsste bezahlt werden"

Positiv: "On time, friendly, polished,"
Negativ: "No offer of any refreshment"

Positiv: "Flug hatte Verspätung"

Positiv: "Ground staff worked hard to make up time due to layr inbound flight. On board it was like first class service having ore ordered food and drink."
Negativ: "Air traffic delays. Boarding is cramped held in the air bridge but it was done to make up time."

Positiv: "Cheap"
Negativ: "Flight! Left almost 50min late. No service on board, fasten seat belt light on the whole time so no toilet. No turbulence en route."

Positiv: "Kept informed about delay"
Negativ: "The plane was delayed 3 hours so booked another flight with another airline"

Positiv: "ruhiges Fluggefühl, weiche angenehme Landung"
Negativ: "Etwas chaotisch mit dem Handgepäck, da hier offensichtlich zu wenig Platz dafür vorhanden ist. Kann auch daran liegen, dass viele auch nur einen Rucksack oder kleinere Taschen in den Gepäcksraum, anstatt unter dem Sitz verstauen."

Negativ: "3 hour delay"

Positiv: "Jing allet rucki zucki! Rein, rauf, runter, raus und ab nach haus."
Negativ: "Die schlechte Verbindung von München nach daheim!"

Positiv: "Nettes Personal"
Negativ: "Glück gehabt, da wir in der ersten Reihe saßen, somit viel Platz hatten, sind beide sehr groß, in den normalen Sitzreihen wird das schnell mal beengend."

Positiv: "Das Ticket war günstig"
Negativ: "Sitze sind sehr eng. Das Personal hat kein deutsch gesprochen"

Positiv: "The journey was made easy & stressfree with all our info on the easyJet app. Staff were very friendly on both flights. Paid for the extra leg room & that made all the difference."

Positiv: "A much better return trip than the one going out so overall we were very happy."
Negativ: "Delayed again. I do accept that most of the time delays are out of the control of the airline but it still detracts from the holiday. One drunk on the plane is still one too many, especially when they fall into you as the one on our flight did to me."

Negativ: "1.5h verspaetung"

Positiv: "Staff and flight was excellent no complaints"
Negativ: "Flight was delayed by 2 and half hrs and staff at the gates where really unhelpful when asking about information. It seemed forever getting on the plane from gate . We were waiting inbetween boarding gates and getting on the bus in small room with no room to move and still pushing more people into the room. Really unhappy."

Positiv: "Pünktlich gestartet, schrecklicher Flughafen in Schönefeld"
Negativ: "Pünktlich gestartet, schrecklicher Flughafen in Schönefeld"

Positiv: "Das personal war sehr nett"
Negativ: "Viel zu teier, für einen flug mit hanggepäck, ohne essen und keine sitzlehnenverstellung"

Positiv: "It was horrible we was delayed 40 minuets originally to then be told we was going to be delayed another 3 hours"
Negativ: "Because when we needed information about the delay and when we could leave the airport no one could give us any information"

Positiv: "It landed eventually, crew were friendly"
Negativ: "It was 2 hours late leaving. There were no complimentary refreshments provided, not even a glass of water"

Positiv: "Pünktlich abgeflogen pünktlich angekommen"
Negativ: "Undeutlich Ansagen vor dem Einchecken"