Finde günstige Flüge von Zürich nach New York Newark

Positiv: N/A

Negativ: N/A

Positiv: Food was great. Movie selection was good.

Negativ: When we booked our flight, we were not informed by KAYAK that we have to pay for our luggage! I t was very unpleasant surprise both ways.

Negativ: DTW to FLL, plane was delayed coming from BOS to DTW 5 hours for BOS weather. The plane arrived & they announced they would turn it around ASAP. They started the boarding process & then stopped it stating that a crew member had timed out. Delayed hour to FIND one. Shortly after delayed overnight.

Positiv: Great comfortable seats

Negativ: Crowds in airport

Positiv: The AC was working well during the flight. Food was so much better than United and crew was very nice and helpful.

Negativ: The seats in economy class are horrible, I had to get up every hour for a short stretch. The entertainment system remote control was very sticky, quite disgusting. Good think I carried some disinfecting wipes.

Positiv: The flight attendants are great and their aircraft are very clean and comfortable. I especially appreciated the request for passengers to raise their seat backs during meal times.

Positiv: Even though the flight felt like forever, the cabin crew did such a wonderful job at making us all feel comfortable. The food selection was great and the fact that the staff was approachable was also a great plus. Will definitely fly again using Swiss air. Thank you

Positiv: The expedited transfer from late flight out of Rome was an amazingly efficint process, much appreciated. Was very stressed when I thought I could not make the transfer, but Swissair really had it covered. My compliments

Positiv: Crew was friendly, food was pretty good and I like that when they made announcements we could hear them. With some airlines the crew mumbles and one can’t hear a thing. So thank you for speaking loudly and clearly. Also, the seats were actually pretty comfortable.

Negativ: The shuttleling between terminals at the airport is Iceland is a bit unorganized and the wait is long; or at least seems that way when a person is jet lagged.

Positiv: Flight was on time.

Negativ: Again, no food/snacks.

Positiv: The crew was good but this seating was very tight.

Negativ: Boarding should be done from the back of the plane to forward which would get rid of the bottle neck when trying to get on. It was not an Iceland plane and there was no entertainment available.

Positiv: Seats small for average person. One video movie cut out and would not start again.

Positiv: Great

Negativ: There was no food included. I was onboard for over 9 hours total and no included food.

Positiv: Everything! The crew were amazing! The pilot actually came on the speaker to introduce the crew. He also communicated with us during some patchy weather.

Negativ: Nothing.

Negativ: Food could have been better.

Positiv: I felt safe on board... the cabin crew members at least got that right. The toilets were clean.

Negativ: Better entertainment system... better food and more courteous cabin crew members.....

Negativ: Pünktlichkeit Priority boarding für Familien mit kleinen Kindern Platzangebot

Positiv: Super pünktlich

Positiv: The crew was nice, seats were comfortable.

Negativ: I didn’t appreciate the surprise of having to pay $50 Euros to bring my bike, which then required I leave the baggage drop off line, go to customer service to pay, return to the baggage line to pick up my bag and boarding pass, and then go to the special luggage handling line.

Negativ: Dirty plane!!! Trash in seat back pocket. General dirty feeling.

Negativ: Purchased only one way fee for luggage at expensive rate and had to pay another luggage fee on way back. Was not informed it was only one any fee . No complimentary food or snacks offered considering it was an 8 hr flight. When we did purchase a meal, portion size was very small.

Positiv: The crew was so kind and accommodating, boarding, once it started, went fast. There was a balmaket and pillow on my seat and I really appreciated the blanket because at times the plane was a bit chilly. Good selection of movies.

Negativ: I would love to see some kind of meal service, or at least a snack, on flights from Iceland to the East coast of the US (in my case Philadelphia).

Positiv: Smooth flight with regular updates from the crew. Crew service was frequent and very attentive.

Negativ: In flight entertainment needs to be more current and with a wider selection of titles. TV shows with only one episode on a long flight - what is the point? At least offer a full season.

Positiv: Overall, it was an amazing experience! The flight attendant actually gave me a tip on how to best eat a cookie I ordered.

Negativ: The only issue I had was boarding. There seemed to be no order to it, but we all got on the plane okay and took off on time. It did not take away from the experience.

Negativ: My first flight was so delayed that I missed my second and had to stay in Reykjavik overnight. I didn’t make it back to Denver when I was supposed to.

Positiv: Reserved seats apart in exit row for extra legroom. When online checkin opened 24hrs before departure, found we had been moved. Moved us back during online checkin. Arrived at airport to find we had been moved again, but check in agent was very understanding and placed us in equivalent seats.

Negativ: I understand that seats reserved are not guaranteed, but to be moved twice by the airline was a negative, though it was made up for by the action of the understanding check in agent.

Positiv: Amazing crew, great, professional customer service, boarding was a breeze, on time.

Negativ: Prices for food are a bit high.

Positiv: The plane was fantastic! It was clean, comfortable, and and appeared well-maintained.

Negativ: Please offer more gluten free food options. Thanks!

Positiv: The crew was so kind and accommodating, boarding, once it started, went fast. There was a balmaket and pillow on my seat and I really appreciated the blanket because at times the plane was a bit chilly. Good selection of movies.

Negativ: I would love to see some kind of meal service, or at least a snack, on flights from Iceland to the East coast of the US (in my case Philadelphia).

Positiv: The process was straight forward. There was nothing wrong but nothing special.

Negativ: My first flight was so delayed that I missed my second and had to stay in Reykjavik overnight. I didn’t make it back to Denver when I was supposed to.

Positiv: The crew was great

Negativ: Please offer more gluten free food options. Thanks!

Positiv: Reserved seats apart in exit row for extra legroom. When online checkin opened 24hrs before departure, found we had been moved. Moved us back during online checkin. Arrived at airport to find we had been moved again, but check in agent was very understanding and placed us in equivalent seats.

Negativ: I understand that seats reserved are not guaranteed, but to be moved twice by the airline was a negative, though it was made up for by the action of the understanding check in agent.

Positiv: Everything! The crew were amazing! The pilot actually came on the speaker to introduce the crew. He also communicated with us during some patchy weather.

Negativ: Nothing.

Positiv: Seat a little hard.

Positiv: Entertainment.

Negativ: Free food service.

Positiv: Crew nice

Negativ: Flying in general in uncomfortable. The is nothing complimentary from the airline expect a very small cup of fluid.