Finde günstige Flüge von Zürich nach New York Newark (ZRH - EWR)

Positiv: Cabin crew, who in my opinion are the ambassadors of the airline demonstrated what I believe was the airlines philosophy. Excellent service.

Negativ: Their was one exception with one cabin crew in the economy section who appeared to show some attitude, and responded rather unpleasantl

Positiv: Check-in Staff were friendly and efficient. Undersold flight, so they reseated several people to give them an adjacent vacant seat, so I got to sleep curled up. Great on an 9 hour early morning flight (7am check-in, up at 3:30). Boarding and flight staff were great too.

Positiv: Service 0

Negativ: Service is very bad

Negativ: Up graded seat but didn't get to board till last.

Positiv: Crew very friendly. Decent leg room in economy

Positiv: Over all good means.........., All well nothing to my dislike

Negativ: Nothing to dislike

Positiv: The crew was friendly and professional, and I appreciated their attention to detail even though it was a relatively short flight.

Positiv: The crew was nice

Negativ: Nothing

Positiv: Everything went smoothly on the rebooked flight the next day through Vienna to Newark USA. The flight on Austrian airlines was quite comfortable, good food and entertainment for the long flight. Boarding and deboarding all very smooth. Very helpful SWISS staff helped locate our luggage when we missed connecting flight the previous day.

Negativ: Thunderstorm at Zurich caused delay of our flight into Zurich, and we missed original connecting flight to USA. Many other travelers affected and there were no other flights that day. One wonders if they could have held the flight for one hour or so to allow everyone to make the flight. There was a huge line, 2-3 hours of waiting, at SWISS transfer desk to rebook. It took another 2 hours to locate our luggage. I believe SWISS were required by EU regs to provide overnight accommodations and meals. But the hotel was 30+ km from the airport and we were not confident we would have transport in the morning to make our rebooked flight. Because we could not take the chance already being delayed by a day, we booked an airport hotel at our own expense. Overall experience of the missed connection was negative based on the airline's (SWISS) procedures, but the individual SWISS staff helping us were all helpful and made extra effort to accommodate.

Positiv: Though I was never sent an email for my daughter's check in, I had a different reservation for her but still under my name and same email, when I called on the phone the people were pleasant. They still never provided me with an email though and information allowing me to have my daughter checked in. they only provided me with her reference number.

Negativ: All in all we had a poor experience and my family and I were disappointed. I'm about to book yet another ticket for my brother, but this time I'm not considering Swiss Air. Just so you know, I'm a very positive person and appreciate every polite and courteous gesture. Unfortunately this experience didn't allow me to do so.

Positiv: From boarding to disembarking, flying SWISS First is an experience. Attention to detail, great staff, wonderful food. And the seat is very roomy and comfortable.

Negativ: Sadly, the IFE system was malfunct -but there were magazines and newspapers instead.

Positiv: nice flight

Negativ: Lost my luggage

Positiv: Crew very attentive Boarding but only because flight was empty. Normally it’s a disaster.

Negativ: Food a joke in club, 1/4 of a dry sandwich. No thanks.

Positiv: Crew very friendly. Decent leg room in economy

Positiv: nothing

Negativ: no communication and a few apologies6

Positiv: Over all good means.........., All well nothing to my dislike

Negativ: Nothing to dislike

Positiv: nothing

Negativ: no communication and a few apologies6

Negativ: Lost my luggage

Positiv: Crew very friendly. Decent leg room in economy

Positiv: The crew was nice

Negativ: Nothing

Positiv: The crew was exceptional, taking care of each individual passenger. Requests were answered immediately, not that really much was needed other than perhaps an extra coffee. Very roomy seats made for a very relaxed flight and entertainment was excellent. I will definitely choose British Airways again.

Negativ: The only thing I thought could use improvement were the headphones. The cable could use 2 more inches in length and I was not a fan of the breakfast choice.

Positiv: Comfortable flight. Staff were friendly, helpful and accomodating. Food was delicious.

Negativ:

Positiv: The crew was super nice.

Positiv: Staff

Negativ: No food at all, everything need pursch, also want donation to them. They cancel my return ticket one month after i purch because they do not have enough customs .

Positiv: Nice crew, good in flight entertainment options, food and drink options are good but expensive

Negativ: One of the most cramped and uncomfortable flying experiences I've ever had. My whole body was sore afterwards. Also, boarding was a mess with changed seats, not enough employees at the gate, and dozens of passengers crammed into a weird pre boarding area.

Positiv: Staff

Negativ: Same old movies Back row Seats didn’t go back

Negativ: I was charged for bags at Frankfurt airport and should not have been. Disputing the charges.

Positiv: nothing

Negativ: no communication and a few apologies6

Positiv: Comfortable flight. Staff were friendly, helpful and accomodating. Food was delicious.

Negativ:

Positiv: Crew very attentive Boarding but only because flight was empty. Normally it’s a disaster.

Negativ: Food a joke in club, 1/4 of a dry sandwich. No thanks.

Positiv: The crew was exceptional, taking care of each individual passenger. Requests were answered immediately, not that really much was needed other than perhaps an extra coffee. Very roomy seats made for a very relaxed flight and entertainment was excellent. I will definitely choose British Airways again.

Negativ: The only thing I thought could use improvement were the headphones. The cable could use 2 more inches in length and I was not a fan of the breakfast choice.

Positiv: Nice crew, good in flight entertainment options, food and drink options are good but expensive

Negativ: One of the most cramped and uncomfortable flying experiences I've ever had. My whole body was sore afterwards.

Negativ: I had to cancel my trip and was not able to or even reschedule even with flight insurance. I'll never utilize this airline/company ever again & am getting the word out. This airline/company like most are greedy & inconsiderate with their customers.

Positiv: Every flight was on time as scheduled. Icelandic Air was great.

Positiv: The movies!

Positiv: The crew was super nice.

Positiv: Crew very friendly. Decent leg room in economy

Positiv: Over all good means.........., All well nothing to my dislike

Negativ: Nothing to dislike

Positiv: Crew were very friendly

Negativ: The aircraft was 21 years old and showed every minute of its 21 years. Economy class is very bunched. On board food was average at best

Positiv: The crew was nice

Negativ: Nothing

Positiv: Crew were very friendly

Negativ: The aircraft was 21 years old and showed every minute of its 21 years. Economy class is very bunched. On board food was average at best

Positiv: The crew was friendly and professional, and I appreciated their attention to detail even though it was a relatively short flight.

Positiv: Over all good means.........., All well nothing to my dislike

Negativ: Nothing to dislike

Positiv: Flights on time

Negativ: Luggage arrived 2 hours late on separate flight

Positiv: The flight was very smooth and the crew was friendly.

Negativ: Checking in at Zurich airport was a long nightmare especially using the terminals to get boarding passes (there were three, one was broken, and other people had such a hard time using those two that there was a massive queue and I worried I would be late!). Other than that it was very lovely

Positiv: Crew was great. They obviously all liked each other and that feeling was felt by me and hopefully the other passengers 767 seat arrangement across the rows is very good (2,3,2)

Positiv: The whole experience was good. This would be my favorite airlines in the future to travel anywhere

Negativ: I would have preferred some more quantity of food

Positiv: The crew was exceptional, taking care of each individual passenger. Requests were answered immediately, not that really much was needed other than perhaps an extra coffee. Very roomy seats made for a very relaxed flight and entertainment was excellent. I will definitely choose British Airways again.

Negativ: The only thing I thought could use improvement were the headphones. The cable could use 2 more inches in length and I was not a fan of the breakfast choice.

Positiv: The crew was nice

Negativ: Nothing

Negativ: Lost my luggage

Positiv: Crew very friendly. Decent leg room in economy

Positiv: The crew was nice

Negativ: Nothing

Positiv: The crew was exceptional, taking care of each individual passenger. Requests were answered immediately, not that really much was needed other than perhaps an extra coffee. Very roomy seats made for a very relaxed flight and entertainment was excellent. I will definitely choose British Airways again.

Negativ: The only thing I thought could use improvement were the headphones. The cable could use 2 more inches in length and I was not a fan of the breakfast choice.

Positiv: nothing

Negativ: no communication and a few apologies6

Positiv: Crew were very friendly

Negativ: The aircraft was 21 years old and showed every minute of its 21 years. Economy class is very bunched. On board food was average at best

Positiv: Crew very attentive Boarding but only because flight was empty. Normally it’s a disaster.

Negativ: Food a joke in club, 1/4 of a dry sandwich. No thanks.

Negativ: Lost my luggage

Positiv: Comfortable flight. Staff were friendly, helpful and accomodating. Food was delicious.

Negativ:

Positiv: Crew were very friendly

Negativ: The aircraft was 21 years old and showed every minute of its 21 years. Economy class is very bunched. On board food was average at best