Finde günstige Flüge von Zürich nach New York Newark

Positiv: The crew was excellent- courteous and helpful. The outgoing flight was good, but the return flight was quite a disaster. Boarding was disorganized and had to stand for a very long time. Seats were very narrow, and did NOT reline. The seatback entertainment and usb power did NOT work in our section.

Negativ: Better boarding procedure in KEF. Our plane felt like a third-world aircraft with non-working equipment, VERY tight non-reclining seats. A cracker would have been nice on a 6 hour flight.

Positiv: Our flight was delayed so we didn’t have time to talk to anyone at the gate about how we received boarding passes in different rows even though we had already booked seats together. On our flight from MCO to Iceland originally we were hassled by the flight attendants who demanded to see our receipt

Negativ: The seat assignments and the customer service from the attendants.

Negativ: I was very surprised, that I had to pay for my luggage. Didn’t have to do that flying from Boston to Munich, but on my way back.

Positiv: Crew was friendly.

Negativ: During the flight many people (including myself) complained about the very cold temperature setting inside the cabin. Passengers who asked for a second blanket did not get any. Unfortunately, the crew never switched on the heating system in order to make the flight comfortable for most passengers.

Positiv: You have to put up with a lot,,

Positiv: Smooth landings and takeoff

Negativ: Free food

Positiv: The seats were spacious though they did not recline at all. The flight was very smooth, including the landing!

Negativ: We sat on the runway for 35 min due to a maintenance issue, but the wifi was working, so it made the time go by.

Positiv: I bought the ticket from Iceland Air because their flights schedule dovetailed nicely with a traveling companion.

Negativ: On the eve of my departure, I was informed that my return flight had been cancelled and rescheduled without: any offer of compensation, or, an offer of alternative flight arrangements. Pleas to address the situation were totally ignored. This, I believe, is an unconscionable way to run an airline.

Negativ: We pre-ordered our meal and was on the list, but our food was not put on the plane. The steward tried to gather their snack meals in order to provide us dinner, but it was disappointing. We hope our pre-ordered meals make it onto the plane on the return flight. There was no comfort kit in business

Negativ: We had a different plane with narrow seats - ok for me but not the person beside me. Nothing but tea or coffee - all food and beverage had to be purchased. My experience. Uncomfortable and hungry.

Negativ: 9 hr delay disrupted travel plans

Negativ: The crew barely came by, the seats were TINY and you have to pay for everything. It was really a bad experience

Positiv: Adequate leg room

Negativ: Seats dontbtecline

Positiv: Crew nice and courteous

Negativ: More comfy Seats, with non conflicting armrests

Negativ: We pre-ordered our meal and was on the list, but our food was not put on the plane. The steward tried to gather their snack meals in order to provide us dinner, but it was disappointing. We hope our pre-ordered meals make it onto the plane on the return flight. There was no comfort kit in business

Negativ: The crew didn’t offer me a drink

Positiv: Evethring went smoothly, had no problems. was the best experience on both legs of the flight.

Positiv: Crew let us know that we all would make our connections.

Negativ: Really poor communication prior to the flight taking off. Crew did not tell us the flight was going to be delayed until after our departure time. And then gave us little guidance afterwards.

Positiv: Yes

Positiv: The crew was excellent- courteous and helpful. The outgoing flight was good, but the return flight was quite a disaster. Boarding was disorganized and had to stand for a very long time. Seats were very narrow, and did NOT reline. The seatback entertainment and usb power did NOT work in our section.

Negativ: Better boarding procedure in KEF. Our plane felt like a third-world aircraft with non-working equipment, VERY tight non-reclining seats. A cracker would have been nice on a 6 hour flight.

Positiv: The crew was excellent and the seat room is generous compared to some Canadian airlines.

Negativ: Can't comment on the food as none was paid for

Positiv: You have to put up with a lot,,

Positiv: The price was good, the crew was friendly, and the on-line check in process was smooth.

Negativ: Non-functional entertainment consoles..so we could not watch anything, use our reading lights, adjust the temp, or summon staff if we needed to. With a bar in the middle of my foot space, there was no space under my seat for my personal item; No food on an international flight also disappointing.

Positiv: The crew was excellent- courteous and helpful. The outgoing flight was good, but the return flight was quite a disaster. Boarding was disorganized and had to stand for a very long time. Seats were very narrow, and did NOT reline. The seatback entertainment and usb power did NOT work in our section.

Negativ: Better boarding procedure in KEF. Our plane felt like a third-world aircraft with non-working equipment, VERY tight non-reclining seats. A cracker would have been nice on a 6 hour flight.

Positiv: Crew was friendly.

Negativ: During the flight many people (including myself) complained about the very cold temperature setting inside the cabin. Passengers who asked for a second blanket did not get any. Unfortunately, the crew never switched on the heating system in order to make the flight comfortable for most passengers.

Negativ: Second part of flight was hours late because planewas not available. There was no food not even cookies and the coffee was undrinkable

Positiv: The crew was excellent- courteous and helpful. The outgoing flight was good, but the return flight was quite a disaster. Boarding was disorganized and had to stand for a very long time. Seats were very narrow, and did NOT reline. The seatback entertainment and usb power did NOT work in our section.

Negativ: Better boarding procedure in KEF. Our plane felt like a third-world aircraft with non-working equipment, VERY tight non-reclining seats. A cracker would have been nice on a 6 hour flight.

Positiv: Crew was very friendly! Flight was very comfortable

Positiv: You have to put up with a lot,,

Positiv: Fly Saga business.... exceptional food and service.

Positiv: Crew was very friendly! Flight was very comfortable

Positiv: Seat was okay. Crew was okay.

Negativ: Much too cold inside the cabin during the flight.

Positiv: The seats were spacious though they did not recline at all. The flight was very smooth, including the landing!

Negativ: We sat on the runway for 35 min due to a maintenance issue, but the wifi was working, so it made the time go by.

Positiv: Our flight was delayed so we didn’t have time to talk to anyone at the gate about how we received boarding passes in different rows even though we had already booked seats together. On our flight from MCO to Iceland originally we were hassled by the flight attendants who demanded to see our receipt

Negativ: The seat assignments and the customer service from the attendants.

Negativ: Seats to Reykjavik were hard

Negativ: We had a different plane with narrow seats - ok for me but not the person beside me. Nothing but tea or coffee - all food and beverage had to be purchased. My experience. Uncomfortable and hungry.

Positiv: Early arrival

Negativ: Long walk in Toronto airport to leave

Negativ: Chaos at gate. Audio jack on entertainment needs replacing, keeps cutting out. MUCH abuse of carry on size and amounts. Monitored at check in, but numerous people didnt bring carry on when getting boarding passes. No monitoring at gate. Boarding pass would not scan for a large number of people

Positiv: Same as before

Negativ: Same as previously stated

Positiv: Our flight was delayed so we didn’t have time to talk to anyone at the gate about how we received boarding passes in different rows even though we had already booked seats together. On our flight from MCO to Iceland originally we were hassled by the flight attendants who demanded to see our receipt

Negativ: The seat assignments and the customer service from the attendants.

Positiv: Yes wos perfect

Negativ: Everything was screwed up because the Boeing Air Max aircraft was grounded. Our2 leg flight became a 3 leg flight! And our return flight became a three-leg flight requiring us to book a hotel overnight. Not an acceptable change of itinerary! No compensation from Icelandair for the inconvenience.

Negativ: The crew barely came by, the seats were TINY and you have to pay for everything. It was really a bad experience

Negativ: Second part of flight was hours late because planewas not available. There was no food not even cookies and the coffee was undrinkable

Negativ: Quick and easy experience.

Negativ: 9 hr delay disrupted travel plans

Positiv: The crew always friendly

Negativ: Second part of flight was hours late because planewas not available. There was no food not even cookies and the coffee was undrinkable

Positiv: Crew nice and courteous

Negativ: More comfy Seats, with non conflicting armrests

Positiv: You have to put up with a lot,,

Positiv: It worked, the price was fine.

Negativ: The lavatory smelled of urine, which made the flight on the last back row seats quite uncomfortable. Never experienced anything like this before.

Negativ: No AC and awful smell