Finde günstige Flüge von Zürich nach Flughafen Newark Liberty

Positiv: "N/A"

Positiv: "Die Crew wahr sehr nett und aufmerksam."
Negativ: "Mehr Auswahl an Filmen könnte sein."

Positiv: "Bei diesem knappen Abstand zwischen den Sitzen sollte man die Lehnen nicht bewegen können."

Negativ: "Teach Swiss Airlines stewardesses Lorena kãrli and Sabrina stadler manners. They are impolite and racist. Typical cold Swiss hospitality"

Negativ: "The plane waited 40 minutes for delayed connecting flights to arrive. It's great for some passengers because they don't miss the transatlantic flight, but it causes others to miss their connections on the other end. It added to very stressful deplaning."

Positiv: "Awful!!!"

Positiv: "sehr freundlich, sehr gute Service, alles in allem sehr professionell"
Negativ: "leider ging der Flug eine knappe Stunde später als geplant"

Positiv: "Das a la carte Menue war sehr gut, kein Vergleich zum normalen essen"
Negativ: "der Gang ist ziemlich eng zum laufen"

Positiv: "gut organisiert"
Negativ: "Snack war eiskalt"

Negativ: "Coffee on 50 min flight would be appreciated. Flight was delayed."

Positiv: "Bequeme Sitze mit genug Beinfreiheit"

Positiv: "The expedited transfer from late flight out of Rome was an amazingly efficint process, much appreciated. Was very stressed when I thought I could not make the transfer, but Swissair really had it covered. My compliments"

Positiv: "super crew"
Negativ: "Wifi, Mehr Information über die App"

Positiv: "Leider ziemlich unfreundlich, ungewöhnlich für Swiss"

Positiv: "Die Crew war sehr aufmerksam. Die Sitze sehr bequem"
Negativ: "Schlechte Benfreiheit. Insgesamt sehr eng in dem aus gebuchten Flugzeug"

Positiv: "Freundliches Personal; nützliche Informationen zu Verspätungen etc."
Negativ: "Sehr wenig Beinfreiheit; Verspätung beim Abflug, Warteschleife vor Landung"

Positiv: "Freundlich, pünktlich, gute Getränkeauswahl und Snack"
Negativ: "———-"

Negativ: "SWISS HAT SICH GEWEIGERT MEIN GEPÄCK NACH DUBAI durch zu checken - Trotz Business Class Ticket"

Positiv: "Pünktlich, ausreichender Sitzabstand, freundliches Personal."

Positiv: "The loveliest crew possible and the easiest and most efficient connection logistics imaginable! Full praise for Swiss Air"

Positiv: "Sehr freundliche Personal ."
Negativ: "Verspätung"

Negativ: "Essen war gut."

Positiv: "Besatzung war heute wirklich super und sehr zuvorkommend!"

Positiv: "All of them are friendly...good service with snacks not like others airline to travel no snacks and drink but Swiss they have a snacks"

Negativ: "Special Meal war nicht wie bestellt verfügbar."

Positiv: "Sehr nette Crew"
Negativ: "-"

Negativ: "the seat did not reclined, it was broke. travel with my wife on different seat my wife had a broken knee and they assigned a seat smack in the middle of the isle and she told me she almost past out because she could not move I had a passenger in the back that was kicking my seat every few minutes and I woke up every time I went to sleep"

Positiv: "nice flight"

Negativ: "Kurzfristiger Wechsel des Flugzeugs, Änderung des Sitzplatzes"

Positiv: "Seat was ok, crew was friendly"
Negativ: "Movie options were limited"

Negativ: "Entertainment system was not working"

Positiv: "From boarding to disembarking, flying SWISS First is an experience. Attention to detail, great staff, wonderful food. And the seat is very roomy and comfortable."
Negativ: "Sadly, the IFE system was malfunct -but there were magazines and newspapers instead."

Positiv: "Sehr freundliches Personal am Check-in"
Negativ: "Keine Lademöglichkeiten/ Steckdosen etc. Im Flieger"

Positiv: "Flugpersonnal aufmerksam und nett Essen sehr gut"
Negativ: "Schwierigkeiten zum Schlafen aber normal."

Positiv: "Great service--able to buy duty free even on such a short flight. Stewardess was able to take my order and complete purchase just before landing."
Negativ: "Nothing"

Positiv: "Though I was never sent an email for my daughter's check in, I had a different reservation for her but still under my name and same email, when I called on the phone the people were pleasant. They still never provided me with an email though and information allowing me to have my daughter checked in. they only provided me with her reference number."
Negativ: "All in all we had a poor experience and my family and I were disappointed. I'm about to book yet another ticket for my brother, but this time I'm not considering Swiss Air. Just so you know, I'm a very positive person and appreciate every polite and courteous gesture. Unfortunately this experience didn't allow me to do so."

Positiv: "A good airline and a good flight. Lots of entertainment options."
Negativ: "Zurich is a confusing Airport, where signs are not obvious, and the queues are poorly formed. They should improve that for sure."

Positiv: "Service und Verpflegung an Board"
Negativ: "Der verspätete Abflug welcher sich auf 1.5 Std verzögert hat."

Positiv: "Freundliche Crew und kleine Verpflegung im Flugzeug. Dankeschön"

Positiv: "The airplane was cool and the time for arriving was correct as well as easy to check in. The pilot was good and they told us who won on the World Cup tournament I liked that. There was a younger crew memeber she was reaaally nice."
Negativ: "I asked when i got my ticket for a window seat and he said he gave me one but he did not in the two flights I got. I requested the crew for a window seat if possible since I had been feelin nauseated, it did not help that the guy sitting next to me had a really bad breat and smelled bad. They offered me a sit in the middle of the plane, that did not work well because I was feeling sick, being in between a big guy and a bigger lady was not going to help at all. There was an older crew member and she seemed to be kinda discussed with the trash even though she was using gloves. Food was ok but not the best. To top it off I told them that the headphones connection wasn’t working and they only brought me a pair of new headphones. I tried mine and they didn’t worked, so the whole 8 hrs of flight I was watching movies with sound only from on side. They didn’t even bother, I guess cuz I am economy? Not sure I did see some free chairs in the lanes between economy and first class but they didn’t even suggested that so I decided to suck it up and sit on my assigned chair. The bathrooms where dirty and smelled reaaally bad from the beginning that really was disgusting to be honest. I can let go many things but not that. I had to help the passenger sitting next to me cuz he didn’t know how to do anything and didn’t speak English, he was an older man, with signs I was able to show him how an airplane works. I never complain about flights but this one was tooo many little things. Oh and what about an international flight where I have to pay for a second bag! Really? I did it on my way to Europe and I thought I payed both and then I had to do it again. Whatever money I thought I could save was a lie because I ended up paying a lot more adding the bags and additional transportation for home based on the airports. I am not satisfied at all with the flight experience"

Positiv: "Freundliche Bedienung"
Negativ: "fast 4 Stunden verspäteter Abflug, ca. 1.5 Stunden nach Boarding stand der Flueger noch immer am Dock"

Positiv: "Zuvorkommendes Personal"
Negativ: "Unterhaltungsangebot"

Positiv: "Allgemeine Pünktlichkeit und Freundlichkeit"
Negativ: "Rollkoffer wird abgenommen obwohl ich mit diesem seit Jahren fliege. Andere werden mit grösseren Rollkoffern durchgelassen. Mehr Konsistenz bitte. Egalité! Alle oder keiner, aber keine Willkür."

Positiv: "Sauberes Flugzeug"
Negativ: "Mehr als 30 Minuten Verspätung und nicht ein Wort einer Erklärung oder Entschuldigung. Unverschämt!"

Positiv: "gate wechsel ohne info in spanish. 2 Stunden verspätung flugzeug und 30 min verpätung koffer"
Negativ: "verspätung für alles, wenig information, alte sandwisches, terrible"

Positiv: "Though our flight got delayed, we arrived almost on time."
Negativ: "Because the flight was delayed, boarding seemed a bit chaotic. Everybody tried to board at the same time. The seat had technical issues - it would either recline or be upright. The crew had to spend quite a bit of time trying to figure out how to return from a flat bed to the upright position. Entertainment was re-booted 3-4 times during the flight to get it to work consistently."

Positiv: "Moderne Ausstattung. Freundliches Personal"
Negativ: "Tablet mit Essen hält nicht auf der Ablage und muss gehalten werden. Essen ist nicht gut."

Positiv: "pünktlich und professionell und zuverlässig"
Negativ: "Flugzeug Flotte alt und nicht bequem"

Positiv: "Sehr freundliche Crew, leider Verspätung ohne Schuld der Swiss, wurde durch die Crew sehr freundlich und deutlich kommuniziert."

Positiv: "Crew was wonderful"
Negativ: "For this COVID to be over"

Negativ: "I adore delta! Great airline, I fly delta whenever possible"

Positiv: "Leg room in comfort +"
Negativ: "Removal of food trays could be done sooner"

Negativ: "just an old plane. still had ashtrays in it. but overall ok because arrived safely and professionalism of staff was quite commendable"

Positiv: "The crewe members were great."

Positiv: "Decent leg room for economy, lots of food offered, excellent choice of movie. Friendly crew."
Negativ: "Additional security check at the gate is unnecessary, annoying and insulting. Worst then third world country."

Negativ: "Delta Comfort was no where near as good as a similar class on other airlines, such as Air France or KLM."

Positiv: "The crew was understanding and sympathetic to the customer's frustration with a delayed flight."
Negativ: "Delta should have figured out a way to not delay the flight. Every flight was delayed."

Negativ: "Due to flight delay I missed my connecting flight, was downgraded, didn’t get my meal and was late arriving."

Negativ: "Ich hatte für meine Mutter und mich das Ticket zusammen gebucht jedoch haben wir keine Sitze nebeneinander bekommen. Nicht schlimm aber schon ärgerlich wenn das nicht von der Airline aus klappt und die Leute nicht Sitze tauschen wollen"

Positiv: "Toller Service"

Negativ: "Comfort plus seats on final leg did not appear to be different than main cabin"

Positiv: "Crew was great especially Fawn. Best flight attendant I’ve had."

Positiv: "Crew were very pleasant and seemed to enjoy working"

Negativ: "Bildschirmgrösse"

Negativ: "Mehr Verpflegung mit Getränken wäre schön gewesen, aber an sich alles ok."

Negativ: "90 minutes on the taxiway is not what you want"

Positiv: "Nice crew"
Negativ: "Late flight due to ground hold EWR. Two screaming kids immediately behind me."

Positiv: "Comfort"
Negativ: "WiFi never connects food"

Positiv: "The staff are great very nice pleasant"
Negativ: "Wifi doesn't work for long time and have wait long periods to watch something. TV on head reat is nice"

Positiv: "Food, comfort, entertainment and treatment by the crew on this flight was spectacular. There was a lot of food, good entertainment and importantly, the seats were wide and comfortable."
Negativ: "Very old plane, 767-300. The bathrooms needed a better and more thorough renovation."

Positiv: "The food was good Flight was on time plane was clean loved the crew! Flew out with them, and returned with them... so that was nice!"
Negativ: "Not knowing we were being bused to plane from Terminal Boarded early because of it, created a bit of chaos and panic My tv was broken- worked intermittently need connector for iphone ear buds - should have universal ports"

Negativ: "Need vegetarian meal in first class"

Positiv: "Seats more comfortable, plan wasn’t too full"
Negativ: "No charging port for cellphone."

Negativ: "Wir hatten uns für den teureren Direktflug entschieden - dieser wurde zweimal geändert, letztendlich hatten wir einen Stop in Orlando und sind viel früher losgeflogen als ursprünglich geplant - was zur Folge hatte, dass die Kids quasi nicht geschlafen haben weil wir mitten in der Nacht ankamen und zu allem Überfluss wurden unsere Sitzplätze geändert - in die Reihe vor dem Notausgang, an der sich nicht mal die Lehne zurückstellen lässt... also extrem wenig Platz wenn der Vordermann seine zurückstellt..."

Positiv: "Alle Flüge pünktlich, nettes Personal an Board, Essen gut, gerne wieder"

Positiv: "Everything. Very nice accommodating ok"

Positiv: "Crew and boarding were great, which I expect from a premium carrier like delta."
Negativ: "Perfect day outside, not a busy day or time to fly. The email forbhe plane being late was was too last minute. A heads up sooner would have been nice. That way we’re not waiting at the airport."

Positiv: "drink carts came around twice"
Negativ: "Even though there were sunchips available, they were not giving them out to everyone. Only the people that paid up in coach got the sun chips. The rest of us got these sad bag of pretzels and cheesey snacks. So sad. Why wouldn't Delta offer the same snacks to everyone? Seems like such a small additional cost compared to such an offensive action. The money you save is certainly lost in bad publicity."

Positiv: "The staff was efficient and kind"
Negativ: "The plane was late for weather reasons and they overbooked the flight they had to offer $400 for next flight wasn’t until the next morning.. no entertainment system on plane"

Negativ: "No LCD screen for entertainment."

Negativ: "When I bought my ticket last Nov , I paid extra to select seats, only to discover no aisle seats available for the 15 hour flight from LAX to Guanghzou. I tried many times to call CSA LA office using toll free and regular number, but could never speak to a human. Last November 7 I missed my flight home due to the Thai King's motorcade causing the road I was on to be closed for more one hour. I arrived at the CNXairport nearly one hour before the scheduled departure time, only to find CSA check in counters already closed. CSA Bangkok made me pay for a one way ticket home on Nov 8 even though all 3 flights were not full. I arrived well I'm advance and checked in. CSA began boarding 30 minutes before the time shown on my boarding pass and closed the aircraft doors shortly aftethe boarding time listed. No wonder I missed my Nov 7 flight! I wrote CSA LA a letter including the receipt for the one way ticket and requested a refund or at least a reply or home call. I never received a reply. I have flown CSA/Delta from Detroit, MI to Chiang Mai, Thailand 5 or 6 times in the last 3 years. It seems they don't care about customer loyalty. In the future CSA will not be my first choice and I will pay somewhat more to fly another airline."

Positiv: "Der Flug fand immerhin statt"
Negativ: "Der Flug startete mit 4 Stunden Verspätung, die sich im halbstündige m Rhythmus ohne Angabe von Gründen aufbauten. Erst nach massiven Beschwerden mehrerer Kunden gab es schließlich ein Fläschchen Wasser."

Positiv: "Personnel was friendly and accommodating"
Negativ: "Delayed half hour and no leg room"

Negativ: "Langes warten für fliegen , Kamikaze Check in,"

Positiv: "Freundliche Service"
Negativ: "Flugzeug ist über die Jahre gekommen (Alt)"

Positiv: "Smooth flight"
Negativ: "45 minute delay (due to airport, not airline"

Positiv: "Power outlets, snacks, beverages."
Negativ: "Boarding (goes faster if the rear of the plane boards first), delay, insufficient space at seat, no advance notification of needed app for entertainment access, app not available on kindle fires."

Positiv: "Crew was nice. Flight very smooth"
Negativ: "We had to get seats at boarding because of the flight delay. She offered us two seats in the back. I knew they don't pushback so I said no. She had given the woman ahead of me two seats in comfort plus. Did not offer that and was rude. There were at least a few empty seats in that area. As a courtesy to us having 1)been delayed in Costa Rica. And then 2) a long wait for the connecting flight in Atlanta it would have been reasonable to offer those seats. Which remained empty"

Positiv: "Boarding was quick. Staff and crew were friendly. Everything went well despite the 30 min delay we had on the runway. They gave us snacks and we ended up still arriving on time."

Positiv: "Good"
Negativ: "Seats"

Positiv: "Convince of the online apps and the TSA precheck"
Negativ: "The aircraft was noisy, and the seats were very uncomfortable and extremely close together.."

Positiv: "Flight attendants were friendly."
Negativ: "Coffee was bad and was luke warm!! It was very cold in the cabin and then really warm."

Positiv: "Nothing"
Negativ: "Delay and inoperative Sattelite TV"

Positiv: "Nice regional jet!"
Negativ: "It was a regional jet..."

Positiv: "Variety of entertainment options, much was complementary, which was definitely a neat addition."
Negativ: "There was a bit of a delay right before boarding, which was not the airline's fault, but air traffic control at the destination. Unfortunate, but things happen."

Positiv: "Kayak tells u the baggage claim and the new gAtes"

Positiv: "the inflight service and the quality of food was outstanding."
Negativ: "some choice of indian movies would be appreciated."

Positiv: "Very professional and courteous"

Positiv: "Delta did a great job - you absolutely can not complain about the food/drink service as they are seemingly constantly walking through the aisles to offer more food and drinks. The coffee is kind of lousy, but I'm sure it is a tremendous challenge to serve good coffee on an airplane."
Negativ: "My entertainment system was essentially broken - one of the crew members was very helpful in helping me try to fix it and then giving a voucher for what I thought was a reasonable amount."

Positiv: "preiswert"
Negativ: "unkkomfortable C Class"

Positiv: "Flug war püntlich"
Negativ: "teuer"

Positiv: "Piloten sehr nett gesprochen"
Negativ: "Aus und Einsteigen besser organisiert von Crew nochmals Durchsage"

Positiv: "Nette Crew, bequemer Sitz. Leckeres Sandwich"
Negativ: "WLAN dürfte doch auch gratis möglich sein ;-)"

Positiv: "Less hand bags, a lot of people trying to put their hand luggage ans there was no space"
Negativ: "Controll the quantity of packages per person"

Negativ: "Everything was excellent! I will be flying with them again!"

Positiv: "Seat was not super comfortable."

Positiv: "Es gab wieder Getränke"
Negativ: "Neuer Sitzplatz Mittelsitz bei fast leerer Maschine (zuvor Gang Notausgang Reihe)"

Negativ: "2 Stunden Wartezeit an der Passkontrolle"

Positiv: "Gefallen hat mir, dass der Kapitän immer wieder den aktuellen Status zu unserem Aufenthalt in Linz mitgeteilt hat. So war sichergestellt, dass stets die neues Information zur Verfügung stand."
Negativ: "Die Verpflegung, als wir nach Linz umgeleitet wurden. Leider gab es nur Getränke."

Positiv: "Pilotin war eine Katastrophe. Flug ungleichmäßig und die Landung total schlecht. Das. hintere Teil ist aufgeschlagen."
Negativ: "Landung und Flug"

Negativ: "I don't know why all airlines don't have a more orderly system for boarding by zones (like Delta). Lufthansa and Swiss both just have a mob of people blocking the boarding area and hindering people who shoud actually be boarding to get through."

Positiv: "Freundliche Crew, auch schon am Boden"

Negativ: "Umsteige Zeit in München war zu kurz! Konnte erst 8Uhr weiter!"

Positiv: "Tolle Besatzung und zuvorkommender Service. Gute Programmauswahl"
Negativ: "- Flugzeug brummte so dermaßen, dass es nicht möglich war zu schlafen. Ich stieg mit höllischen Kopf und Nackenschmerzen aus. Ich weiß nicht, warum der Sitz so am vibrieren war. - FLugzeug war etwas älter - Software und System waren recht langsam. Touchfunktion leicht fehlerhaft."

Negativ: "wasserflaschen und cola bûchsen"

Negativ: "Getränkeauswahl sehr klein"

Negativ: "Flug war 4 Stunden verspätet"

Negativ: "Great Airlines, accommodating"

Positiv: "aaa"
Negativ: "zzz"

Negativ: "I don't know"

Positiv: "All great except my seat."
Negativ: "Window seat was completely obstructed by wing!! Seat uncomfortable but sat on pillow provided which helped a lot."

Positiv: "professioneller Empfang am Gate trotz Verspätung infolge Verspätung des vorausgehenden Fluges..."

Positiv: "Nichts"
Negativ: "Der Flug hätte nicht storniert werden sollen."

Negativ: "Die Koffer wurden einfach nicht verladen, da kein Platz mehr war. Und das zu Weihnachten."

Positiv: "Boarding ist schnell erfolgt"
Negativ: "- Der Flug war 20min zu spät - Als Verpflegung gab es nur ein crosaint aus der Tüte - der Sitz war so durch gesessen das ich ein Metallgestell im Rücken hatte - Das Flugzeug war schon vom älteren Semester"

Positiv: "Crew tried its best to fulfill the needs of the passengers. Flight was overbooked."
Negativ: "No space at all for all the luggage."

Positiv: "Angenehmes Personal. Abwicklung wie gewohnt."
Negativ: "Der vorausgehende Flug war verspätet lautes Rauschen in der Kabine offenbar durch Hilfsaggregat."

Positiv: "Toller Service, gute Käseschnitte mit Warsteiner. Was will man mehr?"

Positiv: "Personal war okay aber Flug verspätet"
Negativ: "Essen war ein abgepacktes Salami Brot"

Negativ: "Sehr unaufmerksames Personal. Essen wurde vergessen, Amenity Kit fehlte"

Positiv: "Short trip"

Positiv: "Das Flugpersonal war sehr freundlich, das Essen war in Ordnung, die Filmauswahl war sehr gut."
Negativ: "Leider war es sehr eng in der Economy Class und relativ laut aufgrund einiger Kinder."

Positiv: "Flug war über pünktlich, wenn auch die fehlende Parkposition in Frankfurt den Zeitgewinn wieder wett gemacht hat. Einstieg war problemlos. Crew sehr motiviert und mit Freude bei der Sache."
Negativ: "Das Ei beim Frühstück gewohnt geschmacklos. Ansonsten war das Essen okay."

Positiv: "Very well organized."
Negativ: "Not Lufthansa but United."

Positiv: "Boarding war super schnell. Die Stewardessen waren wie immer sehr freundlich und hilfsbereit."
Negativ: "Die Bordansagen waren in gebrochenem deutsch und teilweise sehr wirr. Die Stewardess hat beim Austeilen des Essens/der Getränke ständig Leute vergessen. Ich kam mir vor wie auf einer Kaffeefahrt, ständig Werbung für irgendwas, was man kaufen soll: FlyNet, Boardshop, irgendein Hilfsprojekt."

Positiv: "Great aircraft"
Negativ: "Waiting for arrival gate"

Positiv: "Alles war zu meiner Zufriedenheit"

Positiv: "Ended up flying out of London Heathrow, not Munich do to the cancelled Lufthansa flights. Very stressful and exhausting but did get back the same day as scheduled."

Positiv: "Nettes Personal, Flieger wirkte sehr neu."
Negativ: "Sitze außergewöhnlich eng, Filmangebot zwar umfangreich aber fast nur aus Filmen bestehend, die keiner sehen will - außer vielleicht Freunde des koreanischen Kinos. Touchscreen nervend, weil er nicht zuverlässig auf Berührung reagiert, sondern macht, was er will. Es gibt einen USB-Anschluss, man kann damit aber nicht das Handy aufladen. Die Sitze hängen, wenn man sie verstellen will, die Armlehe am Gang lässt sich nicht hochklappen. Der Klapptisch ist wackelig und schief."

Positiv: "Flug leider nicht pünktlich gestartet"

Positiv: "Could not get skybridge to operate so that we could disembark. United airlines."

Positiv: "Friendly and efficient staff."

Positiv: "voller Flieger mit nervigen Touristen am frühen Morgen und Start 25 Minuten zu spät.. thats it !!"

Negativ: "It would really be nice as a paying HON/SEN and business ticket passenger to get priority boarding. As nowadays seemingly everybody has priority boarding, this offer does not make sense anymore."

Positiv: "Exit-Row ohne Aufpreis bekommen - freundlicher Service. Pünklich"

Positiv: "Der Flug war sehr pünktlich. Boarding ging sehr schnell. Schon an der Security musste ich quasi gar nicht warten. I"
Negativ: "Auf Kurzflügen gibt es nur einen Snack und ein Getränk. Das ist aber ok. Für die kurze Flugzeit habe ich komfortabel gesessen"

Positiv: "Personal und Komfort waren wie üblich super."
Negativ: "Das Essen auf der zweiten Strecke (JEDADD) war eine Katastrophe, außer der Vorspeise."

Positiv: "Das Personal und der Service waren super. Es blieben keine Wünsche offen. Das Essen auf der ersten Strecke FRAJED war sehr gut."
Negativ: "Das Essen von JED jach ADD war höchstens Economy Class-Niveau und wurde auch so serviert."

Positiv: "Pünktliche, routinierte Abwicklung. Freundliches Personal."
Negativ: "Lange Wartezeiten an der Gepäckausgabe"

Positiv: "The crew were great! The seats are not that comfortable, it happened that I had 3 seats raw for myself but the armrests were not going up so I could not utilize them and lie down to sleep."

Positiv: "Pumpkin soup instead of a heavy entree was welcome and tasty. Breakfast yogurt portion was generous, the granola less so. Accompaniments were good. Butter was not ice cold, thank goodness."
Negativ: "Inbelievably chaotic boarding process for Kili to Dar leg. No boarding lanes so had to fight through the crowd. Was able to observe cleaning process at Dar stop, which was cursory and am sure there was no cleaning of seats of those who boarded at Kili."

Positiv: "Everything perfect and arrive to destination on perfect time."
Negativ: "All positive."

Positiv: "Impressive service... amazing crew, very friendly and professional"

Positiv: "Loved the smooth ride."
Negativ: "Bathroom was pretty nasty"

Positiv: "The pilot and the crews were helpful about the transit. Pilot make up a lot of time."
Negativ: "Flight was delayed, had to run to my next connection flight."

Positiv: "The crew was informative"
Negativ: "Inflight sandwiches"

Positiv: "The crew were excellent and seats were comfy."
Negativ: "Headphones for the entertainment centre.could have been better. Sound quality not great."

Positiv: "Seats were super comfortable, bigger than most planes with extra leg room. Food was excellent and fresh, amazing Dutch cheese sampler was divine. No nonsense staff who had all connecting flight info on hand when we arrived in Abu Dhabi. KLM staff were friendly and efficient. Fabulous airline."

Negativ: "Das ich jetzt noch nicht in nRennes bin sondern in Amsterdam hängen geblieben bin."

Positiv: "Top sympathische Crew"

Positiv: "Die Crew war nett."
Negativ: "Die Kabinenklimatisierung hat man nicht in den Griff gekriegt. In dem Bereich wo wir saßen war es sehr kalt und zügig, so dass wir und trotz mehrerer Decken erkältet haben. In anderen Bereichen haben sich die Gäste über zu hohe Temperaturen beschwert."

Positiv: "Unkompliziert"
Negativ: "Die Lauf Wege sind zu lang aus Amsterdam."

Positiv: "Freundliche und aufmerksame Crew."
Negativ: "Sitze in der Business Class etwas durchgesessen."

Positiv: "Service, entertainment and comfort - all very good. Really enjoyed the extra legroom in comparison with other airlines."
Negativ: "Just the AC was way too cold and they are not providing any blankets nor pillows"

Positiv: "The service crew was very nice"
Negativ: "Entertainment was broken so no movies etc. No pillows and no blankets because they ran out. Freaking cold during the flight. No vegetarian meal nor snacks."

Positiv: "Entertainment was amazing"
Negativ: "Seats a bit hard"

Negativ: "pünktlichkeit"

Negativ: "Es war gute service im Flug. Ich fliege wieder mit KLM."

Positiv: "Nichts"
Negativ: "Stornieren des Flugs. Keiner fühlt sich zuständig und der Kunde wird mit Arbeit und Kosten allein gelassen"

Negativ: "This was just a short commuter flight from Lyon to Amsterdam for connection."

Positiv: "Amazing services .. on time just exactly .. I feel really happy onboard KLM ❤️"

Positiv: "Crew was fantastic."
Negativ: "This was the most narrow airplane seat I’ve ever experienced. So uncomfortable."

Negativ: "It was a connection flight from Manchester via AMS to HAJ. Transfer time in Amsterdam (offered by KLM) just 1 hr - so my baggage hasn't arrived in HAJ, at least one day delay! At airport HAJ I've heard that's usual that baggage can't arrive in one our! So I didn't understand why this flight was offered by KLM!"

Positiv: "was a standard flight, in a standard quality - nothing bad"

Positiv: "super"
Negativ: "alles gut"

Positiv: "Alles ok"

Positiv: "Amazing crew"

Positiv: "Very pleased with KLM - efficiency all round and especially the baggage handling at Schipol swhere I had 20 minutes to transfer and my baggage came back with me to the UK which is no mean feat given the hustle and bustle of such a large airport"
Negativ: "No downsides at all"

Positiv: "great crew and comfortable flight."
Negativ: "sceens in the plane to show map and direction of travel"

Negativ: "The overall travel was good, no wifi and the entertainment system had a faulty headphone connection, and no place to charge devices other than through a USB port"

Negativ: "Faultless handling of weather delay, causing missed connection and flight transfer. A well oiled machine, thank you."

Positiv: "pünktlicher Flug Sehr nettes Personal Gute Verpflegung"

Positiv: "Unterhaltungsprogramm guter Service"
Negativ: "schon besser im Flieger gegessen"

Positiv: "Crew was in a festive mood, the meal was unexpectedly delicious"
Negativ: "Seats ok, but could be more comfy"

Positiv: "Everything is alright"

Positiv: "MCR airport Mert & Greet parking was smooth and efficient."
Negativ: "Flight was delayed 2 hours due to bad weather. Additional baggage payment to Air Baltic did not show up on the KLM system and we had to pay again. Nowhere to address this with Air Baltic even in Tallin. Handlers seem uninterested and refer us to ‘the website to address the issue.....’"

Negativ: "wasn't able to take the flight since I missed it"

Negativ: "Services was pretty weird .. Perse or crew Leader was ok But the assistent Young one was Really bad.. aptitud and not friendly at all."

Positiv: "Das Flugpersonal war freundlich, sehr aufmerksam und fürsorglich. Es gab genug zu trinken und gute Auswahl. Über eine Kleinigkeit zu essen freute ich mich auch sehr. Es war ein entspannter, angenehmer Flug. Danke vielmals."
Negativ: "Dass der Flug sich verspätet hat, hat mich persönlich nicht sehr gestört. Wenn aber jemand danach weiter fahren muss, oder einen Termin deshalb verpasst, könnte etwas nervig sein."

Positiv: "Everything was clean and well organized."
Negativ: "The flight was delayed 1 1/2 hours."

Positiv: "Board-Crew war sehr nett und das Essen + Getränke war natürlich auch sehr gut."
Negativ: "Leider muss man sagen dass das Boarding zu lange gedauert hat und manche Probleme mit dem Anschlussflug hatten. Noch dazu kummt dass mindestens 5 oder 6 Personen ihren Koffer nicht mehr bekommen haben unteranderem auch eine Freundin von mir was natürlich sehr ärgerlich ist."

Positiv: "Good flight, very attentive crew."

Positiv: "Good flight, arriving well on time."

Positiv: "Interior of the plane was clean. Smooth landing."
Negativ: "Pilot did not avoid turbulence"

Negativ: "KLM lost my luggage during the layover. My luggage didn't arrive even after the next flight to Prague. Customer service wouldn't give me any idea what flight my luggage would arrive on, nor would they tell me what time my luggage might be delivered to me."

Positiv: "Sound was broken on my TV set!"
Negativ: "Called stewardess twice to assist. No response!"

Positiv: "Overall everything was ok."
Negativ: "Not that I cared at the time but having been asked for a rating on “entertainment” - there was none. Cheap and cheerful really. No extras over the likes of RyanAir."

Negativ: "Handgepäck konnte nicht untergebracht werden."

Negativ: "Missing wheel chairs swrvice lounge far away no food option just lame klm tipique"

Positiv: "Fast boarding and on time"

Positiv: "Flights were on time"
Negativ: "Crews were rude, no free snacks, they even charge you for headphones"

Positiv: "Clean plane. Decent movie/TV selections on-board."
Negativ: "Stewardesses were not very friendly and snapped at passengers a couple of times."

Positiv: "everything"
Negativ: "boarding"

Positiv: "The air was working and it wasn’t hot and the plane wasn’t sold out so there was some room."
Negativ: "Boarding the plane process."

Positiv: "Same as before"
Negativ: "Same as previously stated"

Positiv: "Es wurde nach Sitzreihen geboardet und der Abflug war pünktlich. Man wurde auch begrüßt beim Eintritt in den Flieger."
Negativ: "Kein Essen und keinerlei Service im Flugpreis enthalten: einzige Ausnahme: 2x Gratis Getränke auf der Langstrecke zwischen Boston und Reykjavik (selbiges auch zwischen Reykjavik und New York). Sitze sind in etwa so gemütlich wie bei Kurzstrecken Billigfliegern - also gar nicht. Das Personal hat durchgehend auf allen 4 Flügen meiner Reise mit Iceland Air auf isländisch vor sich hin getratscht, während dem Flug und auch am Ende zur Verabschiedung, zusätzlich waren die Englischkenntnisse des Bordpersonals meist eher rudimentär. Werbung für einen Stopover in Island bekommt man überall, vor allem innerhalb des Entertainment Programms welches sich nicht einschalten lässt ohne das man einen 5,5 minütigen Werbefilm anschauen muss. teils zieht sich das weiter wenn man einen Film ansehen will. Icelandair hatte uns einen Flug mit 30 Min Umsteigezeit gescheduled - was mich sehr nervös gemacht hat als wir dann Verspätung am Rollfeld hatten und dann noch Bus fahren mussten. Der Anschlussflieger hatte sein Boarding bis kurz vor Abflug geöffnet und wir haben es dann easy geschafft. Man muss auch erwähnen, dass es in Reykjavik mangels Sitzmöglichkeiten einfach ewig lange Schlangen gibt in die man sich einreihen muss. Wenn man auf den günstigen Preis verzichten kann: nie wieder Iceland Air!"

Positiv: "Flug trotz verspätetem Boarding sehr pünktlich"
Negativ: "Das Personal hat durchgehend auf allen 4 Flügen meiner Reise mit Iceland Air auf isländisch vor sich hin getratscht, während dem Flug und auch am Ende zur Verabschiedung, zusätzlich waren die Englischkenntnisse des Bordpersonals meist eher rudimentär. Werbung für einen Stopover in Island bekommt man überall, vor allem innerhalb des Entertainment Programms welches sich nicht einschalten lässt ohne das man einen 5,5 minütigen Werbefilm anschauen muss. teils zieht sich das weiter wenn man einen Film ansehen will. Man muss auch erwähnen, dass es in Reykjavik mangels Sitzmöglichkeiten einfach ewig lange Schlangen gibt in die man sich einreihen muss. Wenn man auf den günstigen Preis verzichten kann: nie wieder Iceland Air!"

Positiv: "Safe flight"
Negativ: "When we booked through Kayak we were not told that there was a very large additional fee for baggage- even more since we stopped in Iceland."

Negativ: "Late flight. Both flights smelled of latrines. Charge for one checked back one way was 99.00. Flight attendant rude and said no vegetarian meals were available to purchase and I ordered within 10 mins of taking off. First she ignored me, even though she was talking to passenger next to me. I waited and she skipped right over me to next row. I had to press overhead light to get her attention. No veggie wrap available and I was told the vegetarian soup actually had chicken. No food is available otherwise on Iceland air flights. We almost missed our connection and flight crew didn’t even let us off plane before others who didn’t have tight connection. Husband was assigned a seat that didn’t exist on plane. Landing was the worst ever, came in on two wheels—all passengers were groaning. I travel a lot and will never choose Iceland air again."

Positiv: "Tolle Airline, komfortables Flugzeug und freundliche besatzung."
Negativ: "Keine Snacks, aber gratis Getränke und alles reibungslos s"

Positiv: "You’re going for no frills. Competitive pricing maybe but consider baggage situation first. We went transatlantic and paid for a bag using economy light fare to make it work. Only needed one checked bag. Kids even in economy light get a free meal - though none are heated. Cabin is ok. Flight attendants were nice. even asked another passenger to move so I could have a seat for my lo infant even though I hadn’t paid for a seat for him. There was space of the flight so I didn’t feel badly about this. WiFi was affordae and generally reliable. I had a turkey pretzel bread wedge that was tasty."
Negativ: "Witnessed many customers checking in who thought a bag was included. Entertainment is ok but screens have limited kid activities. Each leg of my flight took off 15-20 min late easily. Overall this wasn’t bad as it was made up in-air. Except one layover was only an hour, And cut it a bit close clearing passport control and traveling with two kids. No time to even see Kaflavik or pick up food or drinks. We ran to the final boarding call after clearing passport control. Also not good was that they don’t offer gate check on strollers. On a departure, you can use your stroller all the way up to the gate, but you get it back with any checked baggage at baggage claim, so you won’t have a stroller for layovers in Keflavík or clearing customs on either end. That was a pain. Strollers came up after all baggage. Not good for traveling families. Kids should be first especially after a 6 hour flight which was probably a second leg."

Positiv: "Helpful ground staff Luggage didnt got lost Included luggage on ticket"
Negativ: "Delayed take off due to some air show in zurich. Not icelandiair problem. No snacks included even peanuts Not much movie - old movies shown"

Positiv: "I liked the service and the entertainment."
Negativ: "There was not snacks included and you have to paid for the headphones."

Positiv: "Great options for entertainment"
Negativ: "Boarding procedures in Iceland. A bit chaotic."

Negativ: "No air nozzle on Zurich to Iceland leg"

Positiv: "I was so tired during my day flight that I put on my eye mask and neck pillow and went to sleep. A flight attendant was thoughtful enough to put a blanket on me, which I appreciated as it was quite cold."

Positiv: "Pleasant flight attendants."
Negativ: "Despite booking seats together, we were assigned separate seats and weren’t able to change them without paying a fee. Icelandair customer service line gave a recording that said they were too busy and hung up on me. I made contact through their website and got a response blaming the airport. The Boarding experience was nightmarish. Then once aboard we sat on the apron for over an hour waiting for bags to transfer. Plane was too hot."

Positiv: "Available movies at no charge. Plug ins to restore device power"
Negativ: "Hour long delay followed by tarmac bus drop off and boarding to wrong plane. We then got back on the bus and drove around in circles for 10 minutes until the correct plane was located."

Positiv: "The crew was very friendly and professional. Flight was safe, on time and turbulence-free."
Negativ: "No meals!! In the air for a total of 8.5 hours with an hour in between flights (running to our connecting gate) & they make you pay for a meal!? Didn't even offer snacks!! Book directly on their website or you won't be able to choose your seat. They say you can check in 36 hrs prior to international flights, but I wasn't able to until 24 hours prior. When our checked bag was over weight limit, we were told we'd have to ship it as cargo; when asked how to do that, we were told it 'wasn't their problem'. Luckily, we had 2 other bags that we could redistribute contents, as there was a total of 3 of us traveling together. Not impressed with company customer service. Flight crew was great."

Positiv: "Good value."

Positiv: "Vom Ablauf hat alles super geklappt. Es wurde sogar nach Sitzreihen geboarded."
Negativ: "Keine Snacks"

Positiv: "Die Besatzung war nett, alles pünktlich und der Ablauf angenehm."
Negativ: "Es gab auf den 6 Stunden zwischen Reykjavik und Chicago keine Verpflegung, Getränke wurden nur 2x ausgeschenkt und das Sandwich, das ich bekommen habe, war bereits 3 Tage laut MHD abgelaufen."

Positiv: "Boarding okay, seat legroom good, flight had no issues & arrived on time."
Negativ: "Crew not friendly (except to Icelanders), no food served (very expensive things to buy)."

Positiv: "The seats are wide with plenty of leg room. The crew is lovely and come around offering water many times throughout the flight (no food is included though)."
Negativ: "The boarding process was very long In Iceland. They asked us to line up about 15 minutes before they started checking boarding passes Then, they made you wait for an extra ten minutes until they opened the doors to get on the bus, which was parked outside the door the entire time. Once we got on the bus we had to wait another ten minutes until it pulled away from the gate. Took about 35-40 mins from the time we got in line until we sat down in our plane seats. My friend’s tv screen stopped working after 15 minutes so we had to share mine for the rest of the 6 hours."

Positiv: "The whole flight was wonderful, food, we got a meat and cheese box, was great. Movie options were great. We got pillows and blankets and free water. The flight attendants were wonderful and always very helpful."
Negativ: "A couple of things happened that brought down the scoring if these didn't happen the score would be higher. First.they lost/forgot to put my luggage on the plane. When we got to Newark there was a guy waiting for me and told me my luggage was still in Iceland. Not a huge inconvenience because I was home, but was was irritating was that we paid for an extra bag but they lost my bag. I feel i should get reimbursed the charge for the inconvenience. I'll take this up with the airline directly."

Positiv: "Good connection"
Negativ: "Connection airport has very poor facility for the transit traffic and long border control lines. My seat was changed for no apparent good reason after I had checked in at the airport. My old seat remained empty on the plane!"

Positiv: "Der Flug war pünktlich."
Negativ: "Es wurden 95$ für ein aufzugebendes Gepäck am Flughafen berechnet, was nicht vorher angekündigt wurde. Außerdem wird Essen nur gegen Zahlung ausgegeben. Bei einer 10-stündigen Reise eine Zumutung. Getränke Auswahl war mangelhaft, vom angebotenen Sortiment waren einige Getränke nicht verfügbar. Mir wurde im vollen Flugzeug ein Sitz in der letzten Reihe gegeben, dessen Rucklehne nicht verstellbar war. Zusammengenommen war es die schlechteste Erfahrung eines Fluges in den letzten Jahren. Ich werde definitiv nicht mehr mit Icelandair fliegen."

Positiv: "Great flight , no issues whatsoever"
Negativ: "Wish there was some free food!"

Positiv: "Not much..."
Negativ: "Five and a half hour delay."

Negativ: "My entertainment system stopped working 1/2 way through the flight and there was very little leg room that caused back pain"

Negativ: "Das Flugzeug von Reijkjavik nach Seattle war nicht fuer einen Langstreckenflug geeignet. Nur 2 Reihen mit jeweils Sitzen sind einfach zu eng fuer solch einen langen Flug. Keine gute Erfahrung!"

Positiv: "Let’s just hope that you could runI like the fact that the airport was small, because if it was any bigger out of missed my flight"
Negativ: "I did not like the fact that that where bus was too fast couple of people almost fell also the stairs to get in the airplane were very slippery"

Negativ: "The flight was fine, but it took over an hour to obtain our luggage! Was probably an issue with Newark airport staff, not Icelandair. No idea what the problem was, except that an announcement was made about 45 minutes after debarking that the delay was "weather-related". Huh?? They can't remove luggage from a plane in the rain? I would gladly have gone on the tarmack in my raingear to retrieve my bag rather than wait over an hour. We had a family member waiting for us for 2 hours!"

Positiv: "Once on board, the flight was fine."
Negativ: "Packed airport made boarding difficult and prolonged. Didn’t have the personnel to handle boarding a full flight."

Negativ: "Line-up to board was like a cattle round up. And why do they announce everything first in Icelandic? The 3 people on board from Iceland probably speak English anyway."

Positiv: "Great route, on time, comfy"

Positiv: "Friendly staff"
Negativ: "Old movies. Only allowed one small bottle of water. The gate was packed, hugely overcrowded."

Positiv: "The in flight wifi"
Negativ: "5-6 hour flight with no complimentary meal or snack? Not to mention the 40 minute delay! Next time, I will choose a different airline. I expected better from Icelandair, very disappointed."

Positiv: "good leg space, enough space for carry-on bags, polite staff"

Negativ: "The luggage waitbin newark is a joke. Really a joke , hour wait for luggage? How is that possible?"

Positiv: "Flight crew was nice"
Negativ: "Boarding was a mess. We were delayed, but boarding took FOREVER. They called out a group to board, but everyone was crowded by the gate and didn't move, so nobody knew if people were on line or not. Simple things like an announcement to ask people to move aside, boarding groups posted on screen or just any sense of hurry would've been a logical response."

Negativ: "Horrible airline. We will never fly with them again!"

Negativ: "Unfortunately we were herded into a tiny waiting area, pushed up against one another waiting for a bus to take us to the plane. The wait was unnecessarily long and the room very hot. Then again we were held in a crampt and very warm bus to the aircraft. Passengers inside the bus, pushed open some of the windows to give us a little fresh cool air. Finally we exited into the rain and wind to very slowly board the aircraft in no order, which led to people standing out on a slick staircase getting rather wet prior to entering. One of the worst boarding plans I've experienced."

Positiv: "price"
Negativ: "not enough liquids/beverage service"

Positiv: "Good legroom in economy class. Entertainment syatem very enjoyable"
Negativ: "Nothing"

Negativ: "Had to pay for food , tv stopped working mid flight , no organization for boarding on to plane"

Positiv: "Not applicable"
Negativ: "Not applicable"

Negativ: "Airport in Iceland is chaos. Both flights were late, which put us in Newark later than expected, which could have caused us to miss our connector to mid-west. No control to boarding in Iceland."

Positiv: "Zurich Airport is extremely nice and efficient. Easy to get checked into Iceland Air."