Hotels in Chicago

Positiv:: Lage, Personal, die Unterkunft. Sehr einladend und entspannend.

Positiv:: Die Lage ist großartig. Das Personal war hilfsbereit.

Positiv:: Wunderschönes Hotel, tolle Lage. Sehr zufrieden mit unserem Aufenthalt. Und sehr nahe an der roten Linie.

Positiv:: Really enjoyed the stay here, very comfortable and a great location for the price. I needed to make a last minute update to stay a few more nights as my travel was cancelled due to weather. The employees were extremely helpful in letting me keep the same room and at the same rate.

Negativ:: Stayed on the same floor as the pool, so some noisy kids were expected

Positiv:: Concierge, door men excellent.

Negativ:: Paying for with fi? Really...at these prices? Terrible. $10.00 to use 15 min. Had no idea. Showed up on statement. Housekeeping fine first night but 2nd night left our duvets on floor and when we called to report they actually asked what we would like them to do about it. After telling them we wanted some new duvets a maid came and complied. Next day we returned to find all of our pillows with shams gone...not a functional problem since we still had pillows to sleep on but since they are part of the decor we weren't sure what that was all about. They were on the bed when we left that morning. Overall the room was quiet but I think we could do better next time. Hotel being renovated so maybe the reno rooms will blow you away...ours did not. Other than housekeeping staff the rest of staff was helpful but could have been more accommodating when we missed a night of our reservation due to being snowed in at airport in philly and unable to get there. If they couldn't refund a night of our pre paid room we thought we might have recd a complimentary night in future. They told us to ask price line about that but price line pushed it back to them...

Negativ:: Paying $40 or $72/night parking was ridiculous

Positiv:: My wife and I got a special price which included parking (worth $72!). We had to stay one night downtown and chose the hotel for the convenience and value. We were grateful to be surprised by excellent staff, excellent facilities and excellent service. We would go back in a heartbeat. Location is exceptional for anything downtown, especially Michigan Ave and holiday shopping.

Negativ:: Nothing.

Positiv:: Valet person was very nice

Negativ:: Room was dirty. Had corn nuts and used tissues on floor. We heard the entire conversations of the room next door and we knew hey could hear us so we couldn’t be ourselves.

Positiv:: My husband and I recently stayed at the Omni with are 1 year old twins. The staff was more than accommodating. Everything from gift bags for the girls to bringing up a microwave and refrigerator. We will be back!

Positiv:: I have been a Marriott guy for some time and had the opportunity to stay at an Omni Hotel in Dallas and decided to give it another try in Chicago because my Dallas experience was so good. They are a true class act!

Negativ:: Nothing!

Negativ:: WiFi funktionierte nicht

Positiv:: Ist das beste, perfekt ubication

Positiv:: Lage

Negativ:: braucht schalldichte Fenster, konnte die Sirenen die ganze Nacht hören

Positiv:: Tolle Lage

Negativ:: Dreckige Badewanne, die Lampen im Bad von Zimmer 541 wren aus

Positiv:: Lage, Personal, super Pool, und Arbeits-Einrichtungen. Wir konnten zu Fuß laufen wo auch immer wir hin mussten. Architektur ist wunderschön. Toller Ort zum übernachten. Komfortable Zimmer, schöne Aussicht. Wir waren von unserem Aufenthalt begeistert und kommen wieder.

Negativ:: müssten bessere Kaffeemaschine haben. Kleine Mikrowelle im Zimmer. Kühlschrank für Ihre eigenen Softdrinks. Minibar war sehr teuer

Positiv:: Schöne Bar und Restaurant im Hotel

Negativ:: Sehr langsame Aufzüge, Minibar kosten waren unverschämt. Niemand will das mehr. Die Gäste hätten gerne einen Kühlschrank und eine Mikrowelle. Kosten für Zimmer waren unverschämt für wie mittelmäßig die Zimmer waren. Der Parkplatz ist eine totale Abzocke für $67 pro Nacht.

Positiv:: Die Deluxe Zimmer Aussehen

Positiv:: Tolle Lage, Sauberkeit, bequeme Betten.

Positiv:: Lage Die Leichtigkeit des Check-in und Check-out

Negativ:: Blick auf die Rückseite des Gebäudes. Das Zimmer war direkt neben dem Aufzug, aber es war sehr ruhig.

Positiv:: Die Zimmer sind sauber und komfortabel - tolle Lage!

Negativ:: Das einzige, was mir nicht gefiel, war der Pool! Nicht sehr kinderfreundlich!

Positiv:: Lage, Preis und Ausstattung, Bettwäsche

Negativ:: Das Bett war klumpig und ich hatte Probleme, zu schlafen.

Positiv:: Location is superb

Negativ:: Called front desk multiple time , and no one answered, was given the wrong room. No apologies or response despite sending them internal message. Rooms are small and parking at $71/ day is not fair.

Positiv:: From the moment you pull up in front of the InterContinental you know you've made a wise choice. A friendly, suited doorman opened the cab door and welcomed us into the beautiful lobby decorated with a 4-story Christmas tree. We checked in and an exceptionally friendly clerk, Mariana, made sure we were given a quiet corner room, per our request. Our room was clean, spacious, and newly renovated - but not overdone. The wi-fi was fast, the bathroom toiletries lovely, and the room was quiet. Stop and see the pool -- it is the original, and its gorgeous. How often do you see chandeliers over a swimming pool that once boasted Esther Williams as a swimmer? Best of all, the location. Between Ontario Street and the Chicago Tribune, right before the river -- perfect!

Negativ:: When we stepped off the elevator the rug was worn and shabby. This was our only complaint about the decor.

Positiv:: Pretty hotel with nice location

Negativ:: Thin walls. Noisy halls. Some staff friendly but others not. Got a good deal but wouldn't pay full price for tiny room. Bathroom needs updating/ more thorough cleaning (shower curtain ripped and some mold on end of shower curtain rod)

Positiv:: Great staff

Negativ:: The walls are paper thin so our extremely loud neighbors were a bit much

Positiv:: - The location on the Magnificent Mile, Michigan Avenue, is great and clearly what the hotel is counting on to cover for all of the shortcomings in the hotel.

Negativ:: My husband and I recently completed a 3 night stay at the InterContinental Chicago Magnificent Mile, unfortunately, we were quite disappointed in the hotel. - No recognition for Spire Ambassador status which should have gotten me a room upgrade but did not, even though staff assured me we had been given one. Why lie about it? - Room (Grand Tower King Suite) was in need of refurbishment with peeling wallpaper and paint. - Climate controls did not actually do anything to control the too hot nature of the room. - Bathroom was ridiculously small and for a suite had just a shower over a bathtub with a yucky shower curtain. - Most of the staff were quite friendly but checking in took a very long time and I have my doubts that they were trained adequately. - Management was indifferent and lacked good customer service skills, which makes for a poor showing to loyal customers. - Room service was not great and they didn't even bring us a glass of water with our meals.

Positiv:: Location is great, staff professional and helpful.

Negativ:: Room was cramped, room service breakfast was HUGELY expensive not to mention over cooked and arrived cold. And who chose the hall carpet? No one in my party could understand the choice. Unattractive and at first glance looks as though it is worn and needs replacement. Not a great impression.

Negativ:: Checked in at 7:00 PM and assigned room had not been cleaned and still had previous guests things in the room. After trips up and down with luggage, another room assigned.

Positiv:: This Intercontinental is in a great location on the Magnificent Mile. The rooms are spacious and the bed and bathrooms are nicely updated. The pool was very nice as well. I would recommend the valet if you are staying a over 24 hours they have a flare rate and you can leave and come back. Parking around the area is just as expensive but you can't leave and comeback. They also gave me late checkout of 2 PM.

Positiv:: The location was top notch in a historic building- it was pointed out during our architectural boat tour!

Negativ:: Our room's windows were inches from a brick wall which made me feel very unsafe. No notice that it was an interior rom when we booked. In addition, we could hear the wedding reception going on below. Sure this hotel has plenty of rooms, but do you really want to chance it that you will be placed in one without a window?

Positiv:: Gute Größe für den Preis. Super King Bett, gute Aussichten sogar auf dem vierten Stock. Cafe/Bar war super - sehr guter Kaffee. Die Lage ist perfekt. Direkt neben dem Michigan Avenue.

Negativ:: Die drehende Tür ist etwas schwer.

Positiv:: Fast alles war ziemlich gut

Negativ:: Der Teppich war etwas abschreckend

Positiv:: Die Lobby ist schön. Die Zimmer sind schön. Parkplatz direkt gegenüber am Krankenhaus. Die Lage ist zum Shoppen super.

Positiv:: Tolle, geräumige Zimmer. Sehr sauber.

Negativ:: Der Fernseher funktionierte nicht.

Positiv:: Das Zimmer insgesamt und die Aussicht waren spektakulär. Auf jeden Fall werden wir bald wiederkommen.

Positiv:: Alles an diesem Hotel war super. Geräumige Zimmer, sauber, freundlicher Service und alles war ein visueller Festschmaus. Konnte den Presi nicht glauben. Vielen Dank.

Positiv:: Schöne Lobby mit Cafe/Bar Restaurant auf der Dachterrasse, schöne Zimmer und haben eine gute Größe, tolle Lage, guter Service Gewinner

Positiv:: Perfekte Lage für unseren Zweck für dort zu sein. Schneller Check-in und schönes Zimmer! Im Herzen des geschäftigen Treibens und kommen auf jeden Fall wieder.

Positiv:: Lage

Negativ:: Kein Restaurant

Positiv:: Das Zimmer war toll und die Lage für den Preis nicht zu schlagen! Ich hoffe, dass sie ihre Preise angemessen behalten.

Positiv:: fantastic location

Positiv:: The staff was very friendly, attentive ands accommodating. They text me to see if they could be of service then produced the sewing kit I asked for when I lost a button...

Negativ:: I went up to check out the rooftop bar at 8:30 p.m. on Friday night and the door was locked, I was waved away by an employee who did not offer anything else, like if and when the bar would be opening...

Positiv:: The staff from the front door staff set the tone of excellence and was carried by all staff of this wonderful hotel! Excellent value and perfect location....will be back!

Positiv:: The service was great and the roof top bar was also pretty wonderful.

Negativ:: I had no problems with this hotel at all, I enjoyed my stay all around.

Positiv:: The hospitality staff were incredible! Provided my sister and I with great information, scheduled us for a cruise that was truly informative, and obtained a dinner reservation on short notice. I can't say enough about how helpful and welcoming they were.

Positiv:: The location was excellent. Right off of Michigan Ave. The beds were comfortable.

Negativ:: The hotel needs some updates. The only thing that made it 'Hip and trendy" was the decor. We could see the light from the hallway shining through into our room because the gaps between the walls and the door was ridiculous. It was a built in night light. No information about the hotel was in the room either. Didn't know who to call or where to get anything. Glad we didn't pay more than what we did. And by the way, the tacky, shiny, red wall paper in the bathroom was terrible. =]

Positiv:: Excellent location right next to shopping on Michigan Ave. Many great restaurants are walking distance. Nice view in the heart of downtown. Great affordable rates. Staff was excellent and very friendly. Our 2 year old daughter was giving hugs to the front desk associates when we would leave. Highly recommended!!!

Negativ:: No pool. Breakfast was not included and breakfast buffet was 14.99 per person.

Positiv:: I've stayed here multiple times over the last few years, and the last couple visits have been mediocre. Check-in has taken too long, staff has been cold and sometimes borderline rude, and the rooms seem to be in an increasing level of disrepair. I think this might have been my last stay at MileNorth. Bummer because the location is great for my typical visits.

Negativ:: Check-in. Rude-ish staff. Rooms need maintenance.

Positiv:: Wesentliche enthalten.

Negativ:: Kein Zimmerservice. Man musste ewig für Aufzüge.

Positiv:: Sauber mit schöner Dusche.

Negativ:: Klein, ohne Kühlschrank, Mikrowelle, Kaffeemaschine, nichts. Sie müssen für alles einen Aufpreis zahlen.

Positiv:: So tolles Personal! So hilfsbereit und sie erwartet hatten. Ein tolles Erlebnis!

Positiv:: Günstige Lage

Negativ:: Wir haben für den gleichen Preis ein schlechteres Zimmer bekommen

Positiv:: Raoul und die anderen Kellner beim Frühstück waren ausgezeichnet

Negativ:: Der Teppich in meinem Zimmer1504 wirkte alt und dreckig

Positiv:: Nichts außer der Lage

Negativ:: 1- Personal war nicht freundlich. 2- Die Möbel und die Bettwäsche sind so schmutzig.

Positiv:: Sehr schön, sauber und das Einchecken war einfach. Das Zimmer war kleiner als die meisten aber es hatte alles, was wir brauchten. Es war sehr ruhig, kein Lärm draußen. Wir werden dieses Hotel auf jeden Fall Freunden empfehlen.

Negativ:: Wir waren begeistert.

Positiv:: Sehr nahe zu den meisten Sehenswürdigkeiten. Komfortables Zimmer, freundliches Personal.

Negativ:: Freute mich darauf, den Jacuzi zu benutzen, währen dich da war. Die Zimmer waren auch etwas klein.

Negativ:: Man konnte keinen Gepäckwagen nutzen, ohne einen Pagen zu beauftragen

Positiv:: Tolle Lage, wunderschönes Design

Negativ:: Kleines Zimmer Größe, weniger als freundlich an der Rezeption

Positiv:: Lage

Positiv:: Das Personal war sehr freundlich und professionell. Der Concierge war spitze!

Negativ:: Das Zimmer war eng.

Positiv:: The location is awesome and the room I got was good.

Negativ:: The check in time is at 4 pm. It was 4:30pm and the room was not available yet. The check out is at 12pm so the staff had 4 hours to get the room done and it was not available when I checked in. Unacceptable.

Negativ:: It was very loud; lots of LED lights that you had to creatively cover; and staff gives conflicting information about the no housekeeping $10 credit.

Positiv:: Uncomfortable bed, inattentive staff to complaints that my four star room was a bit better than a renovated broom closet.

Negativ:: If I stayed at the Westin.

Negativ:: The room was very small for the price. There was no place to put your clothes (no dresser). The room was a bit dirty. The elevators were extremely slow (but they had a sign stating that they were remodeling them so they became faster).

Positiv:: Location on Michigan Ave is perfect, price is good

Negativ:: Really late check in (5pm), slow elevators, noisy hallways, outdated rooms, no free wifi

Positiv:: The hotel was clean and the staff very nice and helpful.

Negativ:: I didn't like the lack of parking specifics when booking the hotel. We were confused when we got there because there is a parking garage next to the hotel that the hotel uses but it was unclear if you go into the hotel to do this or just park in the garage.

Positiv:: The hotel is conveniently located in the city

Negativ:: The cost of the room was very high. I was willing to pay the price but, my expectations were set high for such a small non-view room.