Hotels in Chicago

Positiv:: Club Level war hervorragend. Die Angestellten waren einfach super. Das Essen war großartig.

Positiv:: Die Lage ist ausgezeichnet. Das Personal ist gut.

Positiv:: Ich liebte das Spa und die Club-Ebene. Die Kunst - in den Sälen und den Zimmern - war in meiner Erfahrung sehr wundervoll und einzigartig. Das Essen auf Vereinsebene war ausgezeichnet. Und das Spa ist das beste, das ich in Hotels und in Chicago gefunden habe. Das Personal war sehr hilfreich.

Negativ:: Es ist sehr teuer. Ich war erstaunt, wie teuer der Nachtparkplatz gewesen wäre (71 Dollar) und entschied mich, für 1/3 davon in einer Garage nebenan zu parken.

Positiv:: Das Personal war unglaublich. Alles von der Einrichtung bis zum Komfort war es Superior in Qualität und Geschmack. Fantastische Lage. Super Pool und Spa.

Negativ:: Die zusätzliche Zimmer-Service-Gebühr

Positiv:: Das Personal in der Club Lounge war hervorragend. Das Angebot in der Lounge lässt keine Wünsche offen. Unsere Suite war geräumig, man fühlte sich richtig zuhause.

Positiv:: Overall a good hotel, especially nice interior design of the room and hotel

Negativ:: Sushi is missing on the menu but apart from that very good food and excellent chocolate cake

Positiv:: Outstanding service and beautiful interior design! Definitely one of the very best hotels worldwide!

Negativ:: -

Positiv:: Das Frühstück im Hotelrestaurant und das Abendessen im Zimmer waren absolut so lecker und genussvoll. Die Hotelservice war sehr professionell. Das Personal war stets freundlich und hat unsere Erwartungen in jeder Hinsicht in allerbeste Weise erfüllt.

Negativ:: Gar nichts... :-)

Positiv:: We stayed in an Executive King Club room. It was magical from check in to check out. The staff goes above and beyond. The food and drink choices in the club area are well worth the premium price.

Negativ:: We loved everything about it.

Positiv:: Loved the hotel. Great location. Room was amazing. Left some personal items and they were kind enough to ship them to me.

Positiv:: Excellent service at the front desk! Spacious guest rooms including bathrooms and wonderful interior design of the hotel rooms. Overall outstanding hotel to stay at!

Negativ:: -

Positiv:: Accommodating staff

Positiv:: Loved architecture, views , interior design and friendly staff. My wife even photographed the shower and bathroom in order to do the same in our house. VL

Positiv:: Location is fantastic in proximity to Magnificent Mile, staff are very friendly and helpful, facilities within the room are all up to date, public facilities outside the room are mostly available and at a very high standard.

Negativ:: Might be pricey compared to other hotels in Chicago but is worth every Dollar paid, the kind of hotel that sets the bar very high for other properties to match.

Positiv:: beautiful room great club excellent spa facilities

Positiv:: Truly a five star experience; service, quality, food, location, beautiful spacious rooms.

Negativ:: $71 to valet park.

Positiv:: Wunderschöne Zimmer. Perfekter Service

Positiv:: Alles, der Service war der beste und die Badezimmer groß und sehr schön gestaltet. Schöne Details überall!

Negativ:: NICHTS

Negativ:: Der Check In und die Unfähigkeit des Personals!!

Positiv:: If money allows, this is where you need to be! Was so good that we didn't even leave the hotel for 2 days!!! Excellent! Spa was WONDERFUL!

Negativ:: not one thing

Positiv:: If you think

Positiv:: Everything was 1st class. THe location is great for downtown shopping and dining. The staff from valet through check in were all very professional. The room and grounds were all top notch as well. A very comfortable room with great amenities.

Positiv:: It was the best experience

Positiv:: Alles. Essen, Zimmer, Komfort, Freundlichkeit und auch die Lage des Hotels ist sehr gut. Es gehört mit Sicherheit zu den besten Hotels in Chicago !

Negativ:: leer. Es gibt nichts zu bemängeln. Es ist schlicht und einfach ein gutes top Hotel und es macht Spass dort zu sein. Speziell wenn man viel Reisen muss geniesst man so etwas sehr.

Positiv:: Outstanding service

Positiv:: Location and it was very clean

Negativ:: The front staff did not honor our early check in request Also they gave us a handicap accessible room which we did not request or need !! We would if preferred a tub instead of shower only ! At a 5 star resort and the price we paid should do better

Positiv:: The two most important features for a room in a hotel is the comfort of the mattress and the bed linen, without these you can't get a good night's sleep. On both counts these were superb.

Negativ:: The exchange rate to the US is brutal at the moment. Beware that the price does not include city tax, so the final bill is going to be 25% more than the quote.

Positiv:: The room was nice as I expected with a 5 star hotel. I didnt give it an "excellent" rating simply because our view outside the window was tools, etc for the maintenance crew. So we left the curtains shut. The location was nice as well.

Negativ:: The staff was not welcoming and the experience they provided to my husband and I was not was I was expecting for a 5 star hotel. If felt like we were an inconvenience and the food at the hotel was terrible and the service was slow and unfriendly.

Positiv:: tolles hotel, auf jeden fall empfehlenswert, sehr freundliches personal, sehr gute Lage, perfekter service - außergewöhnlich!

Negativ:: alles toll, nichts Negatives

Negativ:: No

Negativ:: Das Bett hätte komfortabler sein können

Positiv:: Wir waren vom schönen Hotel begeistert und hatten einen fantastischen Blick von unserem Zimmer. Das Dach ist auch sehr schön. Das gesamte Personal war nett und hilfreich. Ich kann es auf jeden Fall empfehlen und würde wieder hier übernachten.

Negativ:: Unser Zimmer war ziemlich heiß und wir konnten es auch nach dem Einschalten der klimaanlage und des Lüfters nicht abkühlen.

Positiv:: Tolle Lage. Der Service war ausgezeichnet. Gut eingerichtete Zimmer.

Positiv:: Alles

Negativ:: Am nächsten Morgen zu verlassen

Positiv:: Super coole Einrichtung, high end Materialien und Geräte. Super Personal, tolle Lage. Null Nachteile. Übernachten Sie hier, wenn Sie es sich leisten können.

Negativ:: Nichts!

Positiv:: Die Zimmer sind klein, aber sehr komfortabel. Wundervolle Leute.

Positiv:: Very comfortable room and great location

Negativ:: We were excited to try to the rooftop bar, but it was a bit of a disappointment. The drinks were served in plastic, which we were told was for pool safety even though the pool was closed. The appetizers were mediocre.

Positiv:: Great location, good check in, nice staff in lobby

Negativ:: Didn’t make up room until 5pm on a Saturday

Positiv:: Beautiful, mid-century vibe with the most welcoming staff. Excellent location in the heart of the Gold Coast. Vibrant restaurant, again with the friendliest staff. My husband and I both found the food delicious - he is meat and potatoes and I’m dairy free vegan

Negativ:: The shower was beautiful but disappointing - poor water pressure Very dry in room (like most in the winter) - had to buy travel sized humidifier TV options disappointing- we’re used to On Demand and Netflix

Positiv:: Everything was perfect! The front desk staff was excellent!

Negativ:: Valet is a little pricey.

Positiv:: The vintage look

Negativ:: Nothing

Positiv:: lovely. really enjoyed it.

Negativ:: The 20.00 per night resort fee added at check out. When I asked what it was for, I was told the coffee/tea on the shelf in the lobby and water in the room. water was not replaced 2nd night. says it was in "fine print" he took 20.00 off, but shouldn't char

Positiv:: Great location. Loved the bathroom layout!

Negativ:: Bartenders at the hotel bar not that great, but not the fault of the hotel.

Positiv:: Loved the Art Deco decor

Positiv:: Location , comfy bed

Negativ:: Spa in the hotel and bath tub in the room

Positiv:: The soaking tub in the junior suite was perfect. The staff was incredibly friendly, young, vibrant. Did not feel like we were staying in a stuffy, upright, old-money Hotel. The decor was lovely. Comfortable bed. Great rooftop and downtown walking loc

Negativ:: None

Positiv:: Location was great. The food in both restaurants was very good. The staff was very friendly and accommodating.

Negativ:: I reserved 4 rooms for a Girlfriends Getaway. Three of the rooms were great. My room; however, was for persons who are physicaly challenged.I am not. I had nowhere to hang my clothes. My room did not have a chaise lounge as the others did.

Positiv:: Great design and character, if a little gimmicky. Fun rooms and fantastic location.

Positiv:: the uniqueness of the rooms

Positiv:: The hotel and room was fantastic!

Negativ:: The room we had (1010) there was a view of a waxing salon that decides to never close their blinds :X

Positiv:: Lage, Komfort, Möblierung, sehr modern, sehr aufgestelltes, hilfsbereites und kompetentes Team

Positiv:: Alles! Sehr einfallsreich und innovativ in der Ausstattung. Wirklich toll

Negativ:: ich habe Frühstückbuffets lieber als a la carte. Aber das ist klagen auf ziemlich hohem Niveau

Positiv:: The room was very clean....

Negativ:: Nothing

Positiv:: Sehr Zentral

Positiv:: Tolle Lage, alles fußläufig erreichbar, sehr ansprechendes aber auch funktionelles Design.

Negativ:: Das Personal beim Frühstücksservice nicht serviceorientiert, insbesondere nicht aufmerksam. Fenster können im Schlafzimmer nicht geöffnet werden (keine Frischluft).

Positiv:: Hotel employee delivered room service/extra shampoo as needed.

Positiv:: Everything was likeable

Positiv:: Such a fun place to stay.

Positiv:: Bedsheets were great!

Negativ:: backside has a pretty depressive view and airconditioning is very loud

Positiv:: Sie efüllen all deine Bedürfnisse. Super Concierge. Tolles Personal. Wunderschöne Aussicht. Wunderbares Restaurant und Bar. Schön dekoriert für Weihnachten .

Positiv:: Tolle Lage, wunderschönes Hotel, wunderbarer Service und schön ruhig.. ?sehr komfortabel und luxuriös.

Positiv:: Die Essensoptionen waren ausgezeichnet.

Negativ:: Wir hatten einen sehr seltsamen Geruch in unserem Zimmer und mussten die Zimmer wechseln. Das Hotel bot keine Ermäßigung für die Unannehmlichkeiten und es war unser zehnjähriges bestehen, von dem sie wussten. Ich würde mehr von einem Hotel mit seinen Standards und seinem Ruf erwarten.

Positiv:: Super Restaurantempfehlung und Service!

Positiv:: Very accommodating staff, good food, lovely lounge

Negativ:: Two sets of elevators awkward. Shower doors did not close; wasn't fixed properly. Black soot stained our clothing and skin from leopard sofa in front of fireplace in restaurant.

Positiv:: Your City Was Very Clean Very Surprised At How Clean The Were. And Always Great Food At Gibson's

Negativ:: Drain In Sink Drained Slow And Toilet Backed Up / But Im Being Picky....Otherwise There Was A Older Lady Who Came To My Room To Iron Some Shirts WOW I WAS VERY IMPRESSED WITH HER !! Her Name Started With Marian ? Shirts Came Out Great And Service Was Fast

Positiv:: Wunderschöne Zimmer, traumhafter Ausblick - alles perfekt

Positiv:: Super elegant, tolle Aussicht, gemütliche Betten, saubere Zimmer, freundliches Personal

Positiv:: Excellent personnel and service

Negativ:: Noisy room. Need another restaurant.

Positiv:: Old fashion hotel. Room is so big and clean . The hotel feels like a luxury experience.

Negativ:: Not really .

Positiv:: Location.

Negativ:: Wish we could have picked which city view we faced.

Positiv:: Location and the fact that the staff always goes above and beyond for their guests.

Negativ:: Nothing

Negativ:: Bei starkem Wind, viele Geräusche. Spa/Fitness Bereich war während mehreren Tagen wegen Sanierung geschlossen, ohne vorherige Information.

Positiv:: Nothing, a very very bad experience. The only good thing about this hotel is its location.

Negativ:: I was extremely disappointed during my stay, this is supposed to be a FOUR SEASONS. The cleanliness is definitely not up to the Four Seasons standards in any way, whether it is the carpet at the entrance, the broken tiles on the elevator floors, the dirt on the lobby's chairs & side tables, not to mention the scratches that are extremely evident every where on the lobby's furniture. The the room was old in every aspect with ZERO update or technology such as automation, smart controls etc. As for the bathroom, it takes you back to the 80's with no water pressure in the shower besides the difficulty in operating the hot water faucet. To top it all, the management decided to close down the lobby on Tuesday Dec 10th for a total renovation, thus making the stay more uncomfortable, A GREAT TIME TO RENOVATE, A FEW DAYS BEFORE THE HOLIDAYS !!!!!!!!!!! This property simply has nothing to do with the Four Seasons, except its name.

Negativ:: Parkplatz

Positiv:: Der Service und die Liebe zum Detail waren ausgezeichnet

Negativ:: Dass sie keinen Whirlpool im Hotel haben.

Positiv:: sehr sauber

Negativ:: kein großer Spiegel im Zimmer

Positiv:: Toller Fitnessraum und Pool. Ich liebe die öffentlichen Bereiche, wie die Lobby Bar. Es war gut, ein Starbucks im Hotel zu haben.

Negativ:: Selbsteinparkgarage war weit.

Positiv:: Das Personal war sehr freundlich und hilfreich. Das gesamte Hotel (Lobby, Etage, Zimmer, ...) ist sehr geschmackvoll eingerichtet. Großartiges Schwimmbad. Die Lage des loews Hotels ist absolut perfekt! In der Nähe des River und des Lakefront Trail. Guter Ausgangspunkt, damit Sie den Norden und Süden der Stadt erkunden können. Viele Restaurants und Supermarkt auf der anderen Straßenseite. Wir können das loews Chicago Hotel auf jeden Fall empfehlen!

Negativ:: Nichts - alles war Großartig!

Positiv:: Extremely clean. Staff is very friendly and helpful. They even set up a crib for our two year old so we didn't need to bring one and provided tear free baby soap and lotion!

Negativ:: The fitness center is amazing. The pool is a long two lane lap pool. Not ideal for kids, but ours still loved it. Thankfully nobody was swimming laps when we went to use it.

Positiv:: The staff was very friendly and accommodating. The lobby area was lively and inviting. The location was close to everything.

Positiv:: This is a great new hotel. The location to the Mag mile is excellent. The hotel amenities were exceptional from the Starbucks in the lobby to the 25 meter lap pool and exercise facility. I can't say enough about this new hotel in downtown chicago.

Positiv:: Very clean and nice. Great location.

Positiv:: The location is wonderful, the room is clean and beautiful, the staff is communicative, friendly, and helpful. I loved everything about it!

Positiv:: Very friendly staff, good location, and nice facility.

Positiv:: I do not usually write reviews but I felt obligated to do so. The price was completely unbeatable for the quality of hotel. the hotel restaurant was unbelievably good Take it advantage of the happy hour, staff were great and good location to everythi

Negativ:: Although it's hard to complain for the price and quality , the staff and cleanliness it wasn't quite five stars : The room is relatively small for a five star there was no bathtub, towels were rather standard, You could easily hear your ne

Positiv:: The location of this hotel is great but it is NOT a 5 star. Nothing special and doesn't compare to the Ritz, Four Seasons etc

Negativ:: The location of this hotel is great but it is NOT a 5 star. Nothing special and doesn't compare to the Ritz, Four Seasons etc

Positiv:: The location was good. The hotel was nice and new. Pool was nice and clean. We were there with a 4 and 8 year so the standard room was a bit small for all of us and our things. But that was not anyone's fault. Good place and a good value

Negativ:: The view we had wasn't amazing but it wasn't terrible.

Positiv:: Was a good location and also was perfect to make meetings

Negativ:: Nothing

Positiv:: The best customer service!

Positiv:: Everything

Negativ:: All good.

Positiv:: Tolles Personal.

Positiv:: Wunderschön. Super Service. Wir kommen wieder.

Positiv:: Modernes Hotel mit historischen Features. Großartiges Personal

Negativ:: Heizung war seltsam war schwer zu regulieren und die Temperatur im Zimmer.

Positiv:: Cleanliness

Negativ:: Not as ideal a location as I was hoping

Positiv:: Nice rooms, clean, friendly staff

Negativ:: No. Everything was very good!

Positiv:: i was in chicago to relight the fire in my relationship. due to work i am always traveling or working late and its hard on a relationship. i called the front desk before i arrived and asked that they make my room extra romantic add a bottle of wine and do whatever else they could to make it a special night. The staff went above and beyond and did a great job putting together our room. we had a nice bottle of red wine and the view was perfect the top bar made it that much better for us to have a few drinks and get in the mood before going out and enjoying the night for a bit. The shower with the tup was amazing and we had the perfect night!

Negativ:: the price was very high and some of the front desk employees were amazing while others were rude and didn't even have the time to answer a few questions about where to eat even though nothing was going on and we were the only two people around.

Positiv:: Staff was amazing, rooms were spotless. Beautiful hotel!

Negativ:: No issues whatsoever.

Positiv:: Staff across the board was excellent, friendly. Housekeeping efficient and early in day. Decor and vibe super.

Negativ:: Only suggestions would be more hooks in bath ( one not enough) and while I Loved the big round light between the beds and the light was necessary, it wasn’t possible to read at night as it lit up the whole room and would keep up the other sleepers . Suggest a reading light as well.

Positiv:: location

Negativ:: no

Positiv:: Very cool, old-school Chicago feel! Happy hour was an unexpected bonus.

Positiv:: Beautiful, well decorated hotel. Great location and great value!

Positiv:: The location was great. The staff were very helpful. We loved the free wine and coffee.

Negativ:: No

Positiv:: Front Desk Staff was nice

Negativ:: Did not have a room available with two beds.

Positiv:: Breakfast was amazing!

Negativ:: Nothing.

Positiv:: Design, Stil, Lobby und Bar Einrichtung, Publikum, Kaffee+Tee morgens zum mitnehmen

Positiv:: Croque Madame crepes are to die for. I've stayed here several times now, and the staff always seems genuinely happy to see me. I travel to Chicago pretty often and this is the only place I stay when I'm in town. I absolutely love it.

Positiv:: The eucalyptus steam room in the spa was wonderful! Also, the valet washed and vacuumed out my car!!

Negativ:: No! I absolutely loved everything!

Positiv:: Elegance, service from staff.

Positiv:: Everything was exceptional. Everything from the room, the staff, location, and ambience.

Positiv:: Fabulous place, location, staff, and amenities!

Positiv:: Tolles Hotel! Super nettes und hilfsbereites Team!

Positiv:: Beautiful property in a fantastic location just off of the Mag Mile. Attentive staff.

Negativ:: First night could smell cigarette smoke and a smoke alarm sounding. Called the front desk and they took care of it right away.

Positiv:: Beautiful. Comfortable, luxurious.

Negativ:: Staff assistance was hit or miss. Very frustrating. Some staff was very helpful. Others were not to the point of carelessness or rudeness. At this hotel I had expected service to be exquisite. It was not. For the price there's other hotels with better service who value their customers more highly.

Positiv:: Location, room size, friendly front desk.

Negativ:: The carbon monoxide detector went off from fireplace use - there was no sign notifying guests to leave a window open , as the engineer who responded stated. It took management over a week to respond and deny my complaint.Still sick - no theatre/shopping.

Negativ:: I paid $700 to be told my room wasn’t ready, I should dress up in a locker room , and wait for a text that my room was ready.

Positiv:: The Zachary is a world class hotel. The hotel itself is beautiful and comfortable. It is in a GREAT location. Everything is near for our needs and desires. The staff are great. My family hve started to make Hotel Zachary a once a year destination. Love it!

Negativ:: I understand that supply and demand dictate the rates. We stayed one evening but we would like to have stayed a couple of nights but with rates of almost $500 a night and parking at $75 a day it puts a big dent in our vacation budget. If I am going to pay those type of rates it will only be at the Zachary. It is tremendous.

Positiv:: Extra friendly staff and location to Wrigley Field were the best parts of this hotel

Negativ:: Rather pricey, but the view is so fun!

Positiv:: Location and the Architecture

Negativ:: There was no complementary breakfast it was way too expensive and our view wasn’t very good

Positiv:: Beautifully designed hotel in a great location right across the street from Wrigley field. An unbelievable number of dining options packed into a 1 block space. You can’t beat the location and the prices around Christmas.

Negativ:: Everything about this hotel seems to be designed to separate Cubs fans from their money. The hotel part of this building really feels like an afterthought. Even though it’s been open less than a year, our junior suite was beat up. The door handle to the bathroom was falling off, the wand for the drapes was on the floor, and the TV worked intermittently. High parking prices in Chicago hotels are normal, but $53/night with no in-out is crazy. Also no refrigerator or coffee maker in the room, I suspect they’re trying to drive you to the bakery on the first floor.

Positiv:: Everything!

Negativ:: Nothing, it was great on all counts!

Positiv:: View for bar/ Restuarant was awesome . The service was slow so don’t go if you’re in a rush. Wish the menu was more extensive; also serve breakfast til at least noon. Missed breakfast time by 3 min!!!

Negativ:: A small refrigerator would have been nice to keep cold drinks and leftovers from meals . And later stoppage for breakfast .

Positiv:: Location, location, location!

Positiv:: It was a very comfortable, relaxing and sheek. Loved the outdoor heat lite terrace overlooking Gallagher Way. Lounge Furniture and Service Excellent. Pool Table, was Great.

Negativ:: Room rate off season.

Positiv:: Alles. Mir hat alles gefallen. Die Kapseln und Duschen und Personal. Boogies.

Negativ:: Dass ich nicht länger bleiben ... Ich liebe alles über das Zimmer.

Negativ:: Fitnessraum Art ärgerlich ist.

Positiv:: Wir fanden, dass das Zimmer war nur halb Waschtisch und Bad. Wenn Menschen reisen, sie sind immer bereit für etwas. geben Sie Sinn macht es ihnen genügend Platz zu machen.

Negativ:: Das Café hat Bach runter

Positiv:: Das Personal ist wunderbar.

Negativ:: Der Zimmerservice war unterschiedlich. zweimal das gleiche Sandwich bestellt, erhielt komplett anderes Sandwich und Beilagen.

Positiv:: Lage, freundliches Personal

Positiv:: Happy Hour von 7-8, kostenlose Getränke für Hotel Gäste

Positiv:: Tolles Design, schöne Kunst, komfortabel, sauber, einfach und hat eine Persönlichkeit. Auch die Minibar ist preiswert, was wirklich viel sagt. Außerdem war der Prozess zum ein- und Aussteigen so einfach und effizient, dass ich das nächste Mal dort bleibe, wenn ich nach Chicago zurückkehre.

Positiv:: Layout, Annehmlichkeiten, Bett

Positiv:: alles

Negativ:: nichts

Positiv:: Tolles Hotel, sehr nettes Personal! Und eine wunderschöne Dachterrasse/Rooftopbar mit einer tollen Aussicht. Wir haben uns sehr wohl gefühlt!

Positiv:: Its location

Negativ:: Just not for us. Its targeting millennials. Very simplistic but nice.

Positiv:: The cleanliness, the location, room was so cozy and beautiful, staff was awesome, especially front desk young lady was very professional and kind, Ricky's Diner has great food. Virgin hotel was an unexpected pleasant surprise. I wanted to live there lol

Negativ:: Everything was perfect!!!!

Positiv:: The bed was amazing

Positiv:: Very modern, fun vibe in a perfect location

Positiv:: Die Lage ist sehr Zentral. Die Ausstattung der Zimmer ist gut und ausreichend geräumig. Das Essen im Commons Club war wirklich gut. Würde ich sofort weiterempfehlen.

Negativ:: Die Hochbahn in der Nähe unmittelbaren merkt man. War für mich aber nicht sonderlich störend. ich hatte kein Frühstück gebucht und das Angebot im Hotelcafe ist nicht unbedingt meine Sache. Leider hat die Zimmerkarte öfters nicht im Lift funktioniert. Das war etwas nervig. Die Rooftopbar hatte zwar eine nette Aussicht, aber hatte eine sehr kühle Atmosphäre. Leider konnte man die Musik auch in den unterschiedlichen Stockwerken hören. Bei der Sauberkeit im Zimmer gibt es noch etwas Luft nach oben.

Positiv:: Room is very nicely decorated with good equipment. Comfortable bed. Friendly staff.

Negativ:: The rooftop bar is only open on certain days in winter........

Positiv:: Great room, great location. Funky feel

Negativ:: .

Positiv:: Location and decor

Positiv:: Sehr gute Lage.

Negativ:: Personal an der Reception nicht so kompetent.

Positiv:: Bathroom was very clean/ new and the room in general was spotless. Huge bed!

Positiv:: Location is close to the lake and just about anything else you would want in Chicago

Negativ:: Train noise

Positiv:: Wir bliebn hier nicht lange, aber bekamen ein Upgrade in eine wunderschöne Suite. Super Ausstattung, Einrichtung, etc. Die Angestellten waren sehr freundlich und einladend. Auf jeden Fall eine großartige Wahl!

Positiv:: Die Lage war schön.

Negativ:: Langweiliges Hotel, Zimmer im durchschnittlichen Stil und Annehmlichkeiten für die Preisklasse des Hotels

Positiv:: Liebte die Atmosphäre, sehr schön, sehr schönes Hotel. Wir hatten einen wundervollen Aufenthalt und würden es auf jeden Fall weiterempfehlen.

Positiv:: Alle waren einfach so hilfsbereit - egal, ob es um einen Ratschlag zum Zugsystem, Restaurants oder Aktivitäten ging, das gesamte Personal bemühte sich, uns dabei behilflich zu sein, unsere Reise nach Chicago zu genießen. Das Zimmer war sehr ruhig - wir hörten nur selten Lärm vor unserer Tür. Außerhalb des Hotels gab es ein wenig Bauarbeiten, aber selbst das hat zur Ruhe beigetragen.

Positiv:: War ein bisschen chaotisch aber es nimmt ein Ende.

Negativ:: Nicht alle Zimmer haben einen Schreibtisch für Computer

Positiv:: Sprechen Sie mit den Bennie sich, dort zu sein. Er werde Sie aufgebaut Downtown.

Positiv:: Tolle Lage, hilfsbereites Personal, und saubere Zimmer. Das Thema "Jewlers Row" ist ansprechend.

Positiv:: Komfortable Betten, sehr neu und sauberes Zimmer, das Frühstück war fantastisch.

Positiv:: Wir zeigten uns früh und anstatt mich abzuwenden, bekamen sie mir kostenlos ein verbessertes Zimmer. Sehr sauberes und fantastisches Personal. Nah an allen Dingen in der Schleife. Wir kommen definitiv wieder!

Positiv:: Komfortables Zimmer, schön eingerichtet.

Negativ:: Keurig hat nicht funktioniert.

Positiv:: An Orte auf der Westseite des Flusses. Es ist kein schlechter Spaziergang zum Wasserkraftplatz, wenn das Wetter anständig ist.

Positiv:: Das Zimmer war geräumig und komfortabel. Jeder im Hotel war freundlich und hilfsbereit. Tolle Lage und überraschenderweise sehr ruhig! Würde auf jeden Fall wieder hier übernachten!

Positiv:: Near CTA

Positiv:: Friendly helpful staff. Very comfortable. Definitely consider next time I am in Chicago.

Negativ:: Not a huge issue, just didn’t expect to hear the El train so well especially since we were on the back of the hotel. Ordered room service twice and did not receive the drinks I requested. I did not raise the issue to the staff so they were not able correct the issue. I am sure they would have corrected it if they knew.

Positiv:: Location is great

Negativ:: Pretty old building

Positiv:: Very good location. Close to magnificent mile shopping and parking.

Negativ:: Has a bit of a sewer odor in lobby area. No movies available in the room.

Positiv:: When it was finally time for me to leave

Negativ:: My car was broken into while it was in the hotel's valet. They fixed my window and said they'd also pay for the additional damages to be fixed. Now the hotel, valet and parking garage are saying they won't cover those costs since they aren't at fault.

Positiv:: Great location Amdahl very clean

Positiv:: The bar was cool. Had the best Old Fashioned. The bed was very comfortable. Hotel had a cool retro look.

Negativ:: The room wasn't stocked with any snacks or beverages and did not have a microwave. Also no OnDemand movies.

Positiv:: Super Lage, freundliches Personal, sauber und gemütlich

Negativ:: Das Hotel ist sehr düster.

Positiv:: They upgraded our reservation at no charge to a delux king. It was a beautiful room and welcomed surprise.

Positiv:: front desk staff was knowlegable, friendly, and helpful

Negativ:: no pool or hot tub

Positiv:: location was great

Negativ:: the destination fee. i really disliked this and may not stay because of this added fee.

Positiv:: Das Hotel ist mitten im Zentrum von Chicago. Alle Sehenswürdigkeiten sind zu Fuß erreichbar und in unmittelbarer Nähe.

Positiv:: Lage

Negativ:: Zu viel Street und Lärm aus dem Flur.inkonsequent Service von den Zimmermädchen.

Positiv:: Geräumige Zimmer, modernes Aussehen, und das Personal war hilfsbereit.

Negativ:: Keine Kaffeekapseln am zweiten oder dritten Tag! Kein riesiges Problem, Coffee Shops in der Nähe.

Positiv:: Lage. Das Personal war sehr nett.

Negativ:: Die Zimmer müssen einige Aufmerksamkeit, vor allem das Bad.

Positiv:: Lage des Hotels ist super und der Service war ausgezeichnet.

Negativ:: Der Zimmerservice lieferte mir keinen Tisch zum darauf essen. Musste auf dem Bett essen.

Positiv:: Das Personal war hilfsbereit. die Einrichtungen waren sauber

Negativ:: Stock war nicht fertig Woche. Fliesen im Bad waren nicht vollständig gedeckt.

Positiv:: Die Lage war gut

Negativ:: Die Zimmer waren klein, Löcher in den Wänden und schmuddelige Spiegel. Feuchte Zimmer und die Betten waren nicht die weichsten.

Positiv:: Lage und Ausstattung

Negativ:: Die Bar

Positiv:: Die Lage war zentral zu allen Sehenswürdigkeiten.

Negativ:: Sauberkeit in der Dusche.

Positiv:: Die geografische Lage war das beste Hotel!

Negativ:: Ein wenig ohne Schnickschnack.

Positiv:: Die Lage ist großartig

Negativ:: Meinen Weckruf kam nie. Ich war spät für einen Termin

Positiv:: Tolle Lage.

Negativ:: Die Handtücher waren nicht die am wenigsten etwas weich. Tatsächlich waren sie auf die rau Seite.

Positiv:: Die Lage war ausgezeichnet für einen Besuch in Chicago. Das Zimmer war sauber.

Negativ:: Das Parken war unverschämt. Mangel an kostenlosem Wi-fi enttäuschend. Alles in diesem Hotel war so dunkel. Flur und Zimmer, alles war kaum beleuchtet.

Positiv:: Great decor, great location excellent staff!

Negativ:: Temp was a little tough to control

Positiv:: Location and nice spacious rooms. Great bed and bathroom.

Negativ:: It is a bit noisy

Positiv:: Lage, großes Zimmer, bequemes Bett, Neapresso-Maschine

Negativ:: Der Gym war zwei Stockwerke unter der Erde, ohne Fenster, nicht einladend.

Positiv:: Das Gebäude ist eine Ikone in Chicago. Genial traumhaft innen wie außen. Leider sind die Fenster nicht sicher und Chicago ist laut. Auch morgens um 04:00.

Negativ:: Es sollten neue schallschluckende Fenster rein. Ansonsten ein richtig tolles Hotel.

Positiv:: The location.the room. The bad .great bathroom. I came in very late because my flight was delayed . The next day They let me check out 2 hours later. Very recommended hotel .

Negativ:: Every thing was good

Positiv:: Location was amazing! Staff friendly and helpful, able to check-in an hour early without issue.

Negativ:: I wish there were more things to eat in the hotel- the restaurant attached was not a cheap breakfast. The hotel could have better security- only locks the side doors at night and anyone can access the elevators.

Positiv:: Das Hotel hat eine sehr zentrale Lage, man kann vieles fußläufig erreichen und sich gut versorgen. Die Zimmer sind modern und komfortabel eingerichtet und bieten ausreichend Platz, um auch zwei Koffer offen hinzulegen. Super praktisch ist, dass es einen leeren Kühlschrank im Zimmer gibt. Die Mitarbeiter sind freundlich und sehr hilfsbereit. Auf unsere Beschwerde wegen des Baustellenlärms konnten wir sofort das Zimmer wechseln, das neue Zimmer war super.

Negativ:: Es wäre bei einem 8-tägigen Aufenthalt schön gewesen, wenn das Zimmer auch zumindest nach der Hälfte einmal gesaugt worden wäre. Es wurde lediglich das Bad geputzt, Handtücher ausgetauscht und das Bett gemacht, sowie abends Eiswürfel aufgefüllt, die wir gerne gespart hätten.

Positiv:: Das Zimmer, die Lage und das nette und hilfsbereite Personal

Positiv:: The staff was extremely helpful. They provided many suggestions for dinner. They also provided a lot of help with parking and navigating the city.

Positiv:: Sehr stylish! Riesige Zimmer und superzentral gelegen.

Negativ:: Es war bisweilen sehr laut, besonders wenn nachts die hochmotorisierten Boliden die Straße als Rennstrecke missbrauchten.

Positiv:: Perfekte Lage - alle großen Sehenswürdigkeiten fußläufig erreichbar. Sehr schönes Gebäude - Zimmer klein, aber gut ausgestattet, sehr freundliches Personal.

Negativ:: Leider kein Frühstück.

Positiv:: I was upgraded at check-in from a King Room to a Tower Suite and it was such a surprise!! This wasn’t mentioned to me at check in so I went back down to check I was in the right room which is when I was told I had been upgraded because the hotel was at capacity. The Suite was fantastic - very opulent and high up on the 31st floor. The bed and pillows were super comfortable. All the staff were courteous and helpful. Also the restaurant Free Rein that is part of the hotel is great - ate here three times it was that good.

Negativ:: Even with being up high there is a lot of noise from the street - lots of sirens at all hours because there is a fire department nearby. So would recommend bringing earplugs. The only other thing I didn’t love was the black colouring of the suite - even in the daytime it was hard to see because of the black paint absorbing the light but that’s just personal opinion. Would still 100% book again.