Hotels in London

Positiv:: Excellent location for the 02 arena

Negativ:: The cooked breakfast was cold

Positiv:: Friendly staff very clean & comfy hotel . Great views. Great for getting to the 02 for our event .Breakfast 1st class & Bar on 18th floor great but very pricey but great view in the evening so pretty

Negativ:: The slippers in the room were so big & no dressing gowns in room considering it was a Deluxe room

Positiv:: Das Hotel liegt leider etwas dezentral und wird wahrscheinlich vorrangig bei Events gebucht. Die Zimmer sind solide eingerichtet und besitzen eine ordentliche Technik (Lichtsteuerung, Klimaschaltung, usw.)

Negativ:: Leider waren die Armaturen im Bad lose und haben sich beide direkt gelöst. Zusätzlich war ein benutztes Makeup Tuch in den NEUEN Badetüchern mit eingerollt. Sowas muss wirklich nicht sein.

Positiv:: Alles perfekt - immer wieder gern

Positiv:: Die Mitarbeiter am Empfang und auch an der unteren Bar sind sehr lieb, hilfsbereit und äusserst freundlich. Die Zimmer sind selbst in der günstigeren Kategorie äusserst komfortabel, elegant und und dem Preis angemessen ausgestattet. Der Ausblick - besonders von den oberen Etagen - ist wunderschön !!

Negativ:: Wir wollten in der Nacht noch etwas trinken und sind in die Bar im 1. Stockwerk. Aufgrund eines Events war es sehr, sehr voll und wir standen geschlagene 20 minuten an der Bar, ohne beachtet zu werden. Zig Mitarbeiter ignorierten uns einfach. Der Boden klebte, es war ohrenbetäubend laut und wir entschieden uns dann, etwas aus der Minibar zu trinken. Die Preise der Minibar sind allerdings unangemessen. Ich zahle gerne mehr, wenn es der Qualität dient. Aber für eine kleine Dose Cola fast 7,- Euro zu bezahlen, ist meiner Meinung nach völlig unangemessen.

Positiv:: What I loved about the hotel, everything was so clean & tidy. Loved the view from my room, it was my birthday weekend, I was greeted in my room with a lovely thoughtful surprise thank you.

Negativ:: Spa facilities where great, loved the pool, steam room, and sauna & hot tub. We all slept so well, we so enjoyed our stay

Positiv:: Amazing brekkie. Lovely spacious room and bathroom. Great views of Canary Wharf and the river. Beautiful sky bar. Super helpful friendly staff.

Negativ:: We came with children and the swimming pool was shut on the morning of our stay. It would have been helpful to know in advance as it was a big reason for booking. We couldn't use the Sky bar as we had kids under 18. I understand why but it was a shame not to be able to enjoy the bar. We were kindly allowed a look around though. Sofa bed not made up into bed for the kids when we arrived and had to request dressing gowns as there were none in the room - useful to have when using pool!

Positiv:: Very comfortable be and nice products in the bathroom

Negativ:: Breakfast cooked items - bacon undercooked

Positiv:: Everything

Negativ:: Great location for show at the o2

Positiv:: Near the O2 Arena

Negativ:: Disappointed. I was expecting a much better hotel. Room was not clean. I had to clean the shower because there were hair.. Breakfast was include in the price of my room, but if I knew wouldn't have take it. Poor choice and the second day was awful. While I was eating my pancakes.. I put the mixed fruits then I saw little insects. That was disgusting. I stayed at 3*** stars which were 10000% better. I which they could give me my money back.

Positiv:: Location was fantastic. We went to see a show at the o2 and it was literally a 2 minute walk back to the hotel. The room was perfect and the view from our 11th floor view was amazing.

Positiv:: The staff in the Meridian restaurant were especially nice (Catalina). Nothing was a trouble to her and she made my afternoon tea experience lovely as it was my birthday.

Negativ:: I had booked the hotel close to the O2 arena as we were going to an event but also for the pool facilities and we were told on check in that it was closed for cleaning the two days we were there and this was a huge disappointment to me .

Positiv:: Sehr luxuriöses Hotel in guter Lage in London. ich würde auf jedem Fall wieder in das Hotel bei meinem nächsten Besuch.

Negativ:: nicht viel ...

Positiv:: Spektakulär, in jeder Hinsicht

Negativ:: Nicht länger bleiben

Positiv:: break fast was good & value for money

Positiv:: Absolutely fabulous wonderful beautiful....exceptional throughout whole stay

Negativ:: Nothing

Positiv:: Sehr gutes Frühstück

Negativ:: Ich hätte mir aufmerksameres Personal gewünscht

Positiv:: In erster Linie war die Lage des Hotels perfekt. Eine sehr freundliche und angenehme Atmosphäre. Guter, herrausragender Empfang-.

Negativ:: Frühstück habe ich in anderen, vergleichbaren Hotels schon besser erlebt.

Positiv:: The staff were very attentive and friendly especial as we had our daughter with us. Made it very relaxed and easy for us to feel at home. All the little added details were a bonus.

Negativ:: The room was a lot smaller than it looked in the picture.

Positiv:: Booked for a birthday treat. The whole experience was simply ordinary. We did get 3 birthday cake slices delivered on 3 different occasions to the wrong person !!!! I have stayed at many hotels in London and this hotel is nothing different in terms of service or facilities. It may have once had the Xfactor but there is nothing I can write, in fact thats why im leaving a review to say it has certainly lost its factor in terms of "making a difference"

Negativ:: It is built up to have a Brand It certainly has lost its Brand and there is very little emotion, happiness and British sense of quality when you stay. The reception is very English The decor Fine but nothing out of the ordinary

Positiv:: Breakfast was good with a very relaxed ambience (although I thought the spinach in my eggs florentine on the second morning was a bit plain, and my eggs were cold on the third morning). But the staff were excellent.

Negativ:: Our stay was too short.

Positiv:: Everything

Negativ:: Nothing

Positiv:: As an iconic London hotel, the Savoy did not disappoint, every aspect of the service was first class. With some excellent bars and restaurants in house, and Covent Garden only a few hundred meters away, the location and facilities were first class.

Negativ:: Nothing, it was superb. You could grumble about the price, especially if you are used to 5* hotels in Asia, but this is London and this is the Savoy!

Positiv:: Ein klassisches Hotel in britischer Tradition. Tolle Bar, gutes Restaurant (Gordon Ramsey), hervorragender Service. Danke Ihr hättet gern in der EU bleiben können.

Positiv:: The perfect location

Negativ:: Very long breakfasts (that's why we did it once and never again) with mediocre dishes. But the worst when you order it to the room. My children did not even start eating fried eggs, they were overcooked. My scrammbled eggs were dry and therefore insipid. It was the last day of stay and we had to drive to the airport really hangry. Fortunately breakfasts were not included. Bathroom equipment was aweful: the shower was whistling (as a matter of fact quite loudly), the faucets were so difficult to close (so that they do not drip) that children (including 8-year-old) could not do it themselves (and afterwards they hands down could not open them). And on the whole the bathroom was quite wierdly organized (I understand that it is because the building is fairly old, but it is not a relief for me). Air-conditioning system was pretty loud and began to stink every time after a couple of hours, so we had a binary choice: either to sweat or to put up with the reek. And it's only a couple of things that we did not like in this hotel. All in all it makes an impression of hugely backward place. The bottom line: never again in Savoy in any city of the world.

Negativ:: For the price I thought the room although lovely was very small, have stayed in just as nice hotels and the rooms were a lot bigger, the location of the room just off the lift exit wasn't great

Positiv:: This is a great hotel. The only downside is the cost. We could only justify it as a special occasion.

Positiv:: Ein absolut phantastischer Blick aus dem Zimmer auf Tower, Tower Bridge und die HMS Belfast mit dem Stadtbild aus Hochhäusern und historischen Gebäuden. Man kann wunderbar den Sonnenaufgang über der Stadt beobachten. Das geht alles zudem auch noch aus der Badewanne heraus. London liegt einem wirklich zu Füßen. Unvergleichlich. Es lohnt sich absolut, den Mehrpreis für ein Zimmer mit Stadtsicht zu investieren. Und im Pool kann man über der Kuppel von St. Paul’s schwimmen. Die Mitarbeiter sind wirklich sehr aufmerksam, freundlich und hilfsbereit. Wir können das Hotel uneingeschränkt empfehlen. Es war ein unvergeßliches Erlebnis.

Negativ:: Schade ist, das Kinder nur zu eingeschränkten Zeiten in den Pool dürfen: es wäre wunderschön, den Morgen um 6:00 Uhr mit einem gemeinsamen (für andere Gäste nicht störenden) Schwimmen über den Dächern von London beginnen zu können. Letztlich aber verständlich, da erstaunlich viele Familien das Hotel nutzen.

Positiv:: It was our 1st anniversary and the staff organised such a beautiful romantic room for us. It was amazing!

Negativ:: That I only stayed the one night :(

Positiv:: The whole experience was amazing - I would definitely recommend for a celebration! Thank you for our stay at Shangri-La Hotel x

Negativ:: N/A

Positiv:: Modern luxury hotel with VERY spacious rooms and awesome views. Very quick room service.

Negativ:: Room service was a bit pricey. It’s farther from west end etc than ideal

Positiv:: facilities / comfort / view

Negativ:: the staffs

Positiv:: Cityblick - 40. Etage - bestes Wetter - einfach ein Erlebnis. Ansonsten der gewohnt perfekte Shangri-La- Standard.

Positiv:: Good location, great views

Negativ:: Very disappointing overall Hotel experience. Having booked the Restaurant we attempted to have a pre-dinner drink but were turned away at two of the bars because they were pre-booked. Finally directed to a bar on the ground floor where we had to queue to get served and the tables hadn’t been cleared; when we checked out we had been charged 10% for ‘service’- there was none at all. There was no ‘turn down’ service in the room; team and coffee were not replenished. Overall a very disappointing experience.

Negativ:: No flexibility with checkout time

Positiv:: Amazing view, delicious food, extraordinary rooms and especially the heated toilet-:))) Decoration and flowers

Positiv:: The location, the management team

Negativ:: I have booked a room with view and bathtub but the staff prepared different room, when I asked to solve the issue they transferred me to another room with bathtub but with bad smell, then again they transferred me back to smaller room without bathtub, they ruined my day plans, they make us feel like uncomfortable as we spent a lot of time explaining to the staff the issues specially the bad smell, as the housekeeping admitted that there’s a bad smell meantime the staff manager said no I feel it’s normal, this type of treatment can make the guest feel very bad and would like to leave to another place can treat the guests better than this.

Negativ:: No flexibility with checkout time

Positiv:: Alles

Negativ:: Da er in einer Nichtraucheretage

Positiv:: Location and service

Negativ:: The restaurant advice especially The Ritz restaurant it’s for old people above 70 years old.

Positiv:: Everyone very efficient and helpful. Beautiful ambiance, hotel well situated.

Negativ:: We were unable to gain access to our second room (427) until we returned from the theatre. Four of us had to use the one room (425) to change to go to theatre!

Positiv:: Exzellenter Tee, bemühtes und freundliches Personal, sehr komfortable Zimmer mit sehr angenehmen Betten und eine perfekte Lage. Das englische Frühstück sollte sich niemand entgehen lassen!

Negativ:: Die Badezimmertür war defekt, sodass sich diese nur mit starker Kraft und lautem Geräusch öffnen lies. Leider zum Nachteil der anderen schlafenden Gäste im Zimmer.

Positiv:: The superb standard of service. The beautiful room . Ritz champagne in the Rivoli Bar looking at Lalique. Thank you to Federica who checked us in and Flavio who served us. The breakfast was also excellent and beautifully presented.

Positiv:: The service was both efficient and very friendly. Every one of the staff went out of their way to assist, but were happy and able to chat, which made us feel very welcome. The public rooms at the Ritz are very grand, in the style of the 1920's, and the restaurant is like a British stately home. We had a room upgrade - an Executive Suite on the 7th floor - which was recently refurbished and was faultless (sometimes even in good hotels you might find a light bulb has failed, or something similar - at the Ritz everything was perfect). We had breakfast in our room, which was delivered on a trolley that opened up to become a dining table, which was a nice touch. The weather was also excellent during our stay and as the hotel is right next to Green Park it was nice to take a stroll in the park. For a longer walk (up to 2 hours if you wanted) it would be easy to get to Hyde Park through Green Park.

Negativ:: It was very difficult to find fault with anything. Personally I would have liked tea or coffee making facilities in our room. I couldn't find it anywhere, but I didn't bother to enquire as it really wasn't a big deal for us.

Positiv:: Everything was perfect. Staff were incredible and attentive to our every needs.

Positiv:: Das Frühstück war vorzüglich, das Bett sehr bequem, das Badezimmer phantastisch, viel Liebe zum Detail

Negativ:: Keine Brot- und Brötchenauswahl beim Frühstück

Positiv:: The customer service is wonderful, however if you would like a good nights sleep do not stay in room 126 as the noise from below this room will keep you awake.

Negativ:: The customer service is wonderful, however if you would like a good nights sleep do not stay in room 126 as the noise from below this room will keep you awake.

Positiv:: The staff

Positiv:: The restaurants and bar are very nice.

Negativ:: The prices are outrageous for the suites. The suites are outdated, unusable furniture, bad paint and most of all: heating was not even working!

Negativ:: No coffee machine in the rooms. I really missed that.

Positiv:: breakfast was good but much too expensive compared to venues of its equal

Negativ:: the too formal approach of the hotel is way too much, it needs to move into the current day climate

Positiv:: Standorte! 2 Minuten von der South Kensington U-Bahnstation entfernt. mit der U-Bahn und Bus leicht erreichbar.

Negativ:: Kleine Zimmer

Positiv:: Great location and very cosy

Negativ:: I liked everything

Positiv:: Everything about this hotel is spot on! Perfect location opposite South Ken tube - they do the little touches very well!

Negativ:: Nothing

Positiv:: Great location, great bar and restaurant. Very cool in decor and atmosphere.

Positiv:: Location, space, decor cleanliness and staff

Negativ:: Nothing

Positiv:: It’s location is perfect. Lovely comfortable beds, friendly staff and nicely decorated. Complementary soft drinks, milk, coffee and juice.

Negativ:: Nothing

Positiv:: Location

Negativ:: Room is too small

Positiv:: Secret thing Staff fantastic

Negativ:: Small bathroom

Positiv:: Gute, weil zentrale Lage. Freundliches Personal, gutes Frühstück - italienische Stimmung. Schönes Haus mit übersichtlicher Zimmeranzahl. Innovative Tea-Time

Negativ:: Zimmer war nicht pünktlich fertig und auch die Suite war kleiner als erwartet. Klimaanlage bläst über oder ins Bett.

Positiv:: Sehr edles Hotel. Wir und unsere Hündin wurden sehr freundlich begrüßt (mit Körbchen, Näpfen und Leckerlis). Wunderschönes Zimmer und mit tollen Bad und riesigem Bett und einer besonders leisen Klimaanlage.

Negativ:: Keine eigenen Parkplätze und der öffentliche Parkplatz ist ziemlich teuer.

Positiv:: Alles sehr geschmackvoll und stylisch.

Positiv:: This hotel is surrounded by good cafes and restaurants with buses at the door step and tubes just across the road. Despite the hustle outside, the hotel is very quiet inside. The deco is very beautiful!

Negativ:: Our room is a bit too small.

Positiv:: Bed was very comfortable, bathroom had optimal layout with facilities, location very close to South Kensington tube station, ample charging points. Small room but very well laid out.

Negativ:: The coffee making facilities in the room were tricky and ended in a big mess! Also was unable to use my Diners Club card for payment.

Positiv:: Das Personal war sehr hilfsbereit und freundlich. Wir kamen in der Früh an und haben sofort einen Tee bekommen und unser Zimmer wurde unverzüglich bezugsfertig gemacht. Das Frühstücksangebot ist herrlich und sehr vielseitig. Auch die Lage ist perfekt.

Negativ:: Das Zimmer hat nicht über so viel Tageslicht verfügt und man konnte das Fenster auch nicht zum Lüften öffnen.

Positiv:: Everything was perfect! Friendly and helpful staff. All of the food was delicious. Nice and clean rooms . Great location. We want to come again.

Positiv:: Das Personal ist ausgesprochen hilfreich und zuvorkommend. Die Lage ist perfekt und alles ist in walking distance zu erreichen. Das Zimmer ist modern und sehr gut geschnitten.

Negativ:: Die Duschen könnten mehr Wasserdruck haben.

Positiv:: Concierge (Stefano) was excellent

Negativ:: The restaurant could have been better

Positiv:: It’s was wonderful hotel also the staff very kind

Negativ:: Clean room and quiet area

Positiv:: The location was great! It was also a great value for money - location, service and the size of room in London was superb!

Positiv:: Special thanks to the front office. Concierge, room service and cleaning service (twice a day; morning and evening as expected from a luxurious hotel like this) was very helpful. When we need extra help because of the baby, everyone was there to help us.

Positiv:: Great breakfast. Great location. Staff so attentive.

Positiv:: Everything great. Excellent hotel.

Positiv:: The location was in a quiet and nice area, the staff were courteous, friendly and helpful.

Negativ:: The location of my room could have been better.

Positiv:: Everything was on the highest standards. Especially incredible are employees - I have never met so attentive and nice hotel stuff. I also recommend to try their extraordinary Afternoon Tea Service!

Positiv:: The location is great,close to Hyde Park Nice boutique hotel

Negativ:: Service at breakfast was poor. Either we went looking for staff or just waited so long for breakfast Housekeeping was not satisfactory-we arrived back at the hotel at 15h15 and our room was still not serviced

Positiv:: Comfy bed, great view, quiet room.

Negativ:: Cleanliness could be better overall.

Positiv:: Highly supported by tech which is cool and convenient Helpful staff Great location with the tower hill Station downstairs Huge bed with views!

Negativ:: Nothing

Positiv:: Loved it!

Positiv:: The whole experience from start to finish was fantastic. The facilities are top notch, inc the two bars! The room is 100% controlled via an iPad, lighting, TV, Air Con etc. Breakfast has a wide selection and a cosy social eating experience. Definitely my #1 choice of hotel in London.

Negativ:: Due to the compact size of the room, the sink is not in the bathroom.

Positiv:: I liked the hotel overall but it was very exspensive for what it is. The breakfast was an absolute rip off. We were charged £42.50 per person. It was absolutely no way worth that price. location was good.

Negativ:: The overall cost of room and breakfast

Positiv:: Friendly staff, comfy bed, good shower and excellent views... what more could you want? It was our second time at CitizenM, but most certainly not the last!

Positiv:: Location and view were outstanding! The very modern, kind of futuristic hotel was really cool.

Negativ:: We returned to the room at 4:30 on the second day and our room hadn't been serviced yet, and linens hadn't been replenished. We had to solicit service at the desk/check-in, and within the hour, linens were provided. The service staff with the towels didn't speak English so communication was difficult. Other than that, everything else was fine.

Positiv:: amazing location and cool room. :)

Negativ:: breakfast could have been better , more choice

Positiv:: The location of this hotel is fantastic. You can sit in the bar, which has a wonderful balcony all the way round and look over Tower Bridge. The rooms are great with black out blinds which results in a good nights sleep

Positiv:: It was a really comfortable and enjoyable experience really didn’t want to leave the room could have stayed there all day!

Negativ:: Nothing really

Positiv:: Das Citizen m Konzept wie wir es von anderen Hotel dieser Kette kennen. Tolle Lage. Ruhig, tolles Mittagessen (seperat bezahlbar). Dusche, Toilette sehr sauber. Wasser wird immer nachgefüllt.

Negativ:: Für die Reise mit meinem Sohn wären mir zwei getrennte Matratzen lieber. Leider kein Wasserkocher. Reinigungspersonal kam immer sehr spät.

Positiv:: Raus aus der U-Bahn und direkt rechts daneben ist das Hotel. Die Aussicht ist unschlagbar und das Hotel ist einfach nur genial.

Positiv:: Room was amazing

Positiv:: Das Frühstück war super. Die Betten waren unglaublich gemütlich.

Negativ:: Ich hätte mir die Möglichkeit einer klassischen Tee-Zeremonie gewünscht.

Positiv:: Beautiful room. Excellent lighting . Great mirror in convenient position for a last drying her hair. Good toiletries. Staff were very helpful and friendly. Restaurant and bar both excellent.

Negativ:: Nothing.

Positiv:: Bereits die Begrüßung war herzlich. Das Frühstück war sensationell mit viel frischen Obst. Die Lage war besonders gut, nur wenige Minuten von Piccadilly Circus entfernt.

Negativ:: Das Personal war manchmal schon überambitioniert. Das Standard Zimmer ist klein, dafür sehr leise.

Positiv:: The location, the friendly staff and the services.

Negativ:: Nothing - superb hotel

Positiv:: Very professional staff helpful caring it is the best service in London and very good location

Positiv:: Breakfast was perfect. Location excellent.

Negativ:: The room doesn't have AC socket for hair dryer over the mirror. No one in the bathroom or at the hall.

Negativ:: Need more variety in the breakfast buffet

Positiv:: Amazing location with very attentive and helpful staff

Negativ:: Quite a few minor maintenance issues should be fixed, leaky taps, broken desk leg etc.

Positiv:: Location really good . All staff very welcoming

Negativ:: Nothing to dislike

Positiv:: People Outstanding

Negativ:: Eggs & Bacon below expectations.

Positiv:: Central to everything, beautifully appointed hotel throughout, rooms comfortable and quiet, welcoming staff who provide a very high level of service and go out of their way to assist with anything.

Negativ:: Nothing

Positiv:: Very quiet room, comfortable and modern.

Negativ:: Breakfast in the club longue could have been slightly better stocked - but overall really good.

Positiv:: Everything was so professional and clean. The staff were amazing

Positiv:: good location, modern, clean, everything you need. Rooftop bar is cool

Negativ:: Nothing

Positiv:: Great rooms. Extremely helpful staff. Wonderful facilities. Amazing rooftop bar. My family of four and I needed a hotel for a 3 night stay in London. We loved our time at the Montcalm and definitely want to go back.

Positiv:: Service war mangelhaft. Vorherige Absprachen wurden nicht eingehalten - zwar entschuldigte man sich sehr aber dennoch...

Negativ:: Service im Restaurant eher mangelhaft. Wenn man Lust hat den Kellner 10 x zu rufen und er bringt das Falsche, dann ist man hier genau richtig.

Positiv:: The staff were happy to provide milk when asked

Negativ:: The noise from the disco disturbed me. The flowers at the rooftop bar were plastic. The napkins in the exec bar at breakfast were paper not linen. The welcome drink on arrival was prosseco only- no nonalcoholic option

Positiv:: comfy bed, great location,

Negativ:: breakfast rather modest offering, you get more from a premier inn, and I was charged extra for ordering 2 poached eggs, we ordered a cappuccino 3 times and it never arrived, the beans were cold, the food doesn't stay hot or get refreshed

Positiv:: Das Hotel ist sehr schön und super modern. Bei der Ankunft gab es wirklich guten Sekt! Das Bett war außerordentlich gemütlich und auch die Dusche hat uns sehr gut gefallen. Laptop, Handy und Co können kabellos mit Fernseher und Boxen verbunden werden. Die Rooftop Bar ist sehr schön.

Negativ:: Das Hotel liegt nicht wirklich Nahe an den meisten Sehenswürdigkeiten. Die Technik im Zimmer (Touchscreen für Lichter, Klimaanlage, usw.) wirkt am ersten Blick ganz cool (ich mag sowas sehr), aber funktioniert leider nicht immer. Wenn man dann dringend auf die Toilette muss und der Touchscreen nicht funktioniert und darum kein Licht im Badezimmer aufdrehen kann, ist das schon eher ärgerlich.

Positiv:: The staff were amazing! They all went above & beyond to make sure I was taken care of. Even before entering this hotel, I was greeted by the door man who insisted on taking my suitcase for me & assisted me to the reception. The lady who checked me in was very lovely & welcoming. I told her it was my birthday the day before as I was checking in then later surprised me with 2 glasses of Prosecco & macaroons. Also, when I called reception from my room for some help, they came within 5 minutes. The list goes on but would highly recommend and would stay here again. (Only stayed 1 night)

Negativ:: -

Positiv:: Location

Negativ:: room type did not match with my reservation!

Positiv:: Location. In my opinion a good 3/4 star hotel if you want to stay somewhere close to the city centre.

Negativ:: Rooms too cold. Bathroom had missing bath towels. Had to ring and ask for towels. Tiny elevators.

Positiv:: Confort - réception desk - terrace - location

Negativ:: Lights control on digital screen in the room - complex or lumpy? It doesn’t work sometimes

Positiv:: Wir haben 6 Nächte im Mondrian mit unsereren älteren Kindern verbracht. Das Hotel hat eine großartige Lage in der Nähe der besten Sehenswürdigkeiten. Toller Blick auf das Wasser. Wir hatten Getränke an den Bars, die großartige Cocktails und Aussicht bieten. Die Zimmer sind sehr modern und mit qualitativ guter Bettwäsche. Meine Kinder liebten das Kino in dem Hotel. Sehr empfehlenswert!!

Positiv:: Hervorragendes Hotel in London. Service, Zimmer, Ausstattung, Restaurants und Bars waren alle ausgezeichnet. Schöner Blick auf die Themse. Ich werde bei meiner nächsten Reise nach London auf jeden Fall hier übernachten. Ich kann nicht genug über unsere Erfahrung im Mondrian sagen.

Negativ:: Die einzige Enttäuschung war, dass einer der Concierges unerfahren schien. Sie buchte uns in einem sehr mittelmäßigen Teeservice in einem Restaurant in London.

Positiv:: Ich war begeistert von der Gestaltung des Hotels, und die Annehmlichkeiten sind ausgezeichnet. Ein wunderschönes Hotel in meiner Lieblingsgegend von London.

Positiv:: Sehr modern, tolle Lage und freundliches Personal. Das Zimmer war ziemlich gut.

Positiv:: Tolle Lage. Das Personal war sehr hilfsbereit. Wir hatten eine tolle Zeit.

Positiv:: Tolle Lage, schönes Hotel mit sehr freundlichen Angestellten

Negativ:: It's far from airport and entetament

Positiv:: the location was fantastic and the customer service was the best I have ever experienced in London. The bars are open until 2pm and have a live DJ. The cocktail bar was a winner

Negativ:: This is central London , its pricey!

Positiv:: Stay here regularly. Always a great experience.

Positiv:: Great location, friendly staff

Positiv:: Loved the staff especially concierges

Positiv:: Super comfy beds, such a romantic location, we’d got married the day before and I booked this as a wedding present for my now husband before we go on our honeymoon in a week. I told the staff upon booking that it was special occasion and they really did go the extra mile. The cocktail bar is phenomenal and I’ve been raving about it ever since! I will definitely be coming Back here for anniversaries and special occasions.

Negativ:: I wish I’d booked for longer! To be honest the check in time is reasonable as well as the checkout time - they don’t block out a large portion of the day for the cleaners to get the job done which shows the efficiency at which the hotel runs.

Positiv:: Die Lage an der Themse ist der Inbegriff des lebensfrohen Alltages in London. Mit dem Sea Containers starteten wir täglich eine Tour zu unseren Lieblingszielen – und das meistens CO2 neutral per Pedes. Etappenziele waren: Borough Market, Tate Modern, Shakespeare's Globe, Somerset House, Royal Opera House, die Restaurants OXO und The Cinnamon Club, Sky Garden im Walkie-Talkie, Saint Paul´s Cathedral oder Westminster Cathedral. Diese Ziele sind vom Hotel aus alle bequem zu Fuß erreichbar, wie Covent Garden entspannt in rund 25-30 Minuten. Sehr gut auch die Dachterrasse des Hotels mit ihrer gut bestückten Bar.

Positiv:: Breakfast was great! Very pleasant staff.

Negativ:: View from room wasn’t great, but the room itself was wonderful.

Positiv:: Sehr schön gestaltet, aufmerksames Personal, sehr ruhig gelegen da weg vom Verkehr und direkt an der Themse und feines Essen.

Negativ:: Nichts...

Positiv:: Tolle Lage direkt an der Themse, viele Attraktionen zu Fuß erreichbar, schöne Zimmer, freundliches Personal

Negativ:: WLAN Zugang / Autorisierung funktionierte nur teilweise und entspricht nicht IT-Security Standards ; Die Kreditkarten-Autorisierung bei der Buchung führte zur Sperrung der Kreditkarte, da die Transaktion laut Bankinfo als nicht sicher eingestuft wurde Zum Frühstück am Wochenende gab es nur Buffet, das Personal war teilweise überfordert und der Service chaotisch Es gab kein Internet-Terminal und keine Möglichkeit zum Ausdruck von Unterlagen (z.B. Tickets); dafür war das Personal am Checking sehr hilfsbereit und hat den Ausdruck erledigt (Tickets per e-Mail an Hotel geschickt)

Positiv:: Good location

Positiv:: Excellent location Staff at check-in were very friendly and efficient Beautiful designed interior Great cocktail bar, delicious cocktails.

Negativ:: Internet in did not work in the room and was not fixed One evening upon return, we found the room not serviced Restaurant management staff was very aloof to the point of us denying access for lunch. They clearly did not like tourists in their fancy restaurant. The terras bar only open from 5 PM to 10 PM, or closed for private functions

Positiv:: The beds and bedding were incredible...we had the best nights sleep.

Negativ:: There was only a small window in the room that wouldn’t open.

Negativ:: Poor WiFi. Continuously dropping connection on all devices

Positiv:: I liked the bed and the softer pillow, the room fridge, the extensive hours for breakfast and evening drinks & snacks. The ambience in the Club Lounge was good and conducive to relaxation. Some of the staff were extremely helpful without being asked.

Negativ:: Some staff could have understood English better. One or two in the Club Lounge did not quite know that doing nothing can sometimes be the right thing.

Positiv:: Citynähe Freundlichkeit Ausstattung

Negativ:: Der Aufenthalt war zu kurz.. :)

Positiv:: Almost everything - only suggestion is executive lounge should have greater breakfast variation.

Negativ:: see above

Positiv:: Staffs, facilities, location, service are all excellent

Positiv:: Great location , central to everything we needed

Negativ:: I complained about hot water surges, understand that there are a lot of people using bathroom etc, but no feedback after they said they would send an engineer!

Positiv:: Amazing beds! Amazing service!

Negativ:: Nothing

Positiv:: Everything was perfect, amazing hotel

Positiv:: Das Hotel ist sehr sauber und liegt sehr zentral. Das Zimmer war sehr gut klimatisiert und sauber. Leider hatte man keine schöne Aussicht, man hat direkt auf die Hauswand des Nachbarhauses geguckt. Der Pool schließt leider schon um 22:00 Uhr, etwas knapp wenn man London erkundet. Wir haben es einen Abend um 21:30 geschafft den Pool aufzusuchen, wir hatten den Pool ganz für uns alleine und konnten uns kurz erfrischen und ein paar Bahnen schwimmen. Das Frühstück lässt keine Wünsche offen.

Negativ:: Die Aussicht aus dem Fenster.

Positiv:: Excellent place to stay - not one negative aspect! Plus, smells amazing!!

Positiv:: Tolles Frühstück. Gute Betten. 20 m- Pool. Jederzeit freundliche und hilfsbereite Rezeption.

Negativ:: Keine Aussicht. Keine Sauna.

Positiv:: Schreckliche Renovierungsarbeiten im Gange. Das Personal ist nicht so freundlich und erfahren wie früher. Ich werde hier nicht wieder übernachten.

Positiv:: Zentral gelegenes, luxuriöses Boutique Hotel mit ausgezeichneten Einrichtungen. Reinigung war fantastisch. Die Zimmer waren makellos sauber und immer gut bestückt. Bekamen ein Upgrade auf ein Zimmer, das uns Zugang zur Club Lounge erlaubt. Lounge war ein wundervoller Ort, um sich zu erholen und einen Snack zu essen. Das Frühstück war sehr lecker mit einer großen Auswahl. Ich würde auf jeden Fall wieder in diesem Hotel übernachten.

Positiv:: The whole experience due to the amazing staff

Positiv:: Tolle Lage mitten im Theaterviertel. Wir hatten ein Zimmer mit Clublounge-Zugang. In der Clublounge konnte man frühstücken, es gab jede Menge Softdrinks, Bier und Wein zur Auswahl, auch sehr gut angerichtet. Zum Zimmer gehörte auch ein kleiner Balkon mit Blick zum Innenhof und da wir schönes Wetter hatten, haben wir ihn auch genutzt. Insgesamt sehr zu empfehlendes Hotel , wir haben uns wohlgefühlt.

Negativ:: Ich habe keine Ahnung warum in so vielen Hotels (trotz 4-5 Sterne) das Licht im Bad so dunkel sein muss und außerdem kein Kosmetikspiegel vorhanden ist. Seltsamerweise gab es auch keine Toilettenbürste. Ansonsten gab es nichts zu meckern. :-)

Positiv:: The bed was so comfy best night sleep in ages

Negativ:: some of the staff swerve dismissive but didn’t spoil the stay

Positiv:: Really good location. We discovered London on foot starting at the hotel. Connections to the underground is also really good.

Negativ:: Nice room, quiet and clean hotel. The bath was quite nice with a big bath tub. The hotel bar had good drinks.

Positiv:: 10 minute walk from London Theatre's and St Pauls. Therefore location great.

Positiv:: early check-in

Negativ:: everything was good

Positiv:: Reception staff and concierge went over and above what was expected. Lovely lilittle touches.Thank you.

Positiv:: It was a really clean hotel with good facilities decent rooms and big bathrooms lots of work does and light was v. Happy with the building as a whole

Negativ:: The staff were a little more attentive to older customers I felt as being in my 20s I didn’t get the same treatment

Positiv:: Compl. upgrade to a lovely superior room! Very clean. Perfectly located hotel. Really good rooms-standard.

Negativ:: Quality of breakfast is okay but there is still room for improvement.

Positiv:: Staff were really friendly, hotel was really nice and location was great would definitely stay again

Negativ:: The breakfast let it down, staff didn’t seem to know what they were doing and it was way overpriced - plus a service charge was added I expect that for an evening meal but not a hotel breakfast

Positiv:: Location

Negativ:: Bathrooms

Positiv:: Uns wurde - mit Hinweis auf 6 Übernachtungen - ein helles und geräumiges Superior-Zimmer im obersten Geschoss mit Südblick reserviert. Beim Frühstück ist für jeden etwas dabei. Wurst, Schinken, Käse, Cerealien, Joghurts, Säfte, frisches Ost, süße Teilchen ... zusätzlich werden auf Wunsch in der Küche verschiedene Gerichte frisch zubereitet. Die Angestellten sind sehr freundlich und hilfsbereit. Langen Warteschlangen - wie bei anderen Kommentierungen gelesen - hatten wir nie erlebt. Zentrale Lage: U Temple oder Blackfriars sind gut zu Fuß erreichbar; Buslinien halten direkt vor dem Hotel - Linie 11 fährt direkt über Trafalgar Square/White Hall zur Westminster Abbey; gut für einen ersten Eindruck :-). Kostenloses und schnelles Internet überall im Hotel; zusätzlich 2 iMacs inkl. Drucker im Foyer.

Positiv:: Das Hotel ist in der besten Lage für Theater, Restaurants, Shopping und Kunst. Wir waren zwei Pärchen und wir hatten die beste Zeit.

Negativ:: Alles war perfekt

Positiv:: Tolle Lage. Schönes Hotel. Der Concierge hat immer solide Empfehlungen gegeben. Der Service ist gut. Liebe das Zimmer. Alles ist modern mit vielen kleinen Details. USB-Ladegerät für mein Handy im Bett, Bluetooth für Ihre Musik. Ich war schon 3 oder 4 Mal hier und werde wieder zurückkehren!

Negativ:: Wird gerade renoviert. Dusche tropfte ...

Positiv:: Perfect location and the staff were amazing. So friendly and always smiling - nothing was too much trouble. The room was comfortable and light. The bed was very comfortable and free bottle waters were a nice touch. Amazing en-suite, nice powerful shower.

Negativ:: I didn't like the perfume pumped through the air-con in the corridors and bedrooms. Infact we had to be moved as I suffer from asthma and it was effecting my breathing to a none perfumed floor (5) and room. The corridors are too dark, felt like a ship..

Positiv:: Amazing location and nice clean rooms

Negativ:: Nothing

Positiv:: Location was brilliant staff were super friendly the hotel is stunning and amazing value for money. Breakfast was great. Room was good and the bed was super comfortable. I would definitely stay here again

Negativ:: Nothing to add was all good

Positiv:: It was my fiancé's 40th Birthday and I wanted to treat her. I booked a nice room (Delux Double) but we were upgraded to a Junior Suite, which was fantastic and made her feel very special. The receptionist who assisted us was Andreea and she was very polite, helpful and thoughtful. A very good experience and we are likely to be back on our wedding night, if not before.

Negativ:: The TV signal was poor and kept dropping out, a minor irritation in an otherwise perfect stay...

Positiv:: The staff, cleanliness and location of the St. Martin Hotel more than suited our needs.

Negativ:: We enjoyed all aspects of the hotel.

Positiv:: Position and staff

Negativ:: Breakfast

Positiv:: Location and breakfast

Negativ:: I would say there is a difference between it and the Shangri-La. I think it's a nice 4 star hotel. I am not sure it belongs in group with 5 star hotels.

Negativ:: Standard room rather cramped. Would book bigger room next time

Positiv:: Location and quirky interior

Negativ:: Nothing.. all excellent

Positiv:: Das Zimmer sehr schön leider keine Aussicht in den Zimmer mit Doppel Doppel Bett die Betten sehr bequem das Personal extra freundlich und sehr hilfsbereit schöner Aufenthalt jederzeit wieder

Positiv:: Excellent location, facilities and friendly staff

Positiv:: The room was just amazing. So clean and modern. Staff were very friendly and welcoming. We will defiantly be returning for another trip.

Negativ:: N/A

Positiv:: Frühstück war absolut topp, wirklich alles was das Herz begehrt, wer hier meckert hat sie nicht mehr alle

Negativ:: Fenster wenigstens spaltbreit öffnen können

Positiv:: The breakfast had an excellent choice. Made to order omelette was tasty. Our room was upgraded which meant we had a view over the quay. The staff were helpful and friendly. Our request for a quiet and low level room was met and we had a great nights sleep.

Negativ:: The entrance to the hotel was at the rear which wasn’t the best.

Positiv:: Nice hotel - rooms a little tired .

Negativ:: Bathroom could have been cleaner and fresher

Positiv:: I needed a one night stay in Canary wharf before heading to Oxford and it met my expectations. The bed was comfortable and the room was clean. I highly recommend it.

Negativ:: I was with my 6 years old and it was not so child-friendly.

Positiv:: Breakfast a little expensive as I only ate cereal and fruit but husband had hot breakfast that looked good. Nice to have your eggs cooked fresh not sitting in a pond.

Negativ:: My husband has knee issues and was worried about climbing in and out of the bath for a shower. Should have asked for a walk in shower but only there for two nights. The side entrance which everyone seems to use was a bit hard to find for first time, Never found or used main entrance

Positiv:: Location is great. Good restaurants nice view .

Negativ:: Bathrooms were old. Rooms should be more modern.

Positiv:: The room was very comfortable and I was surprised by the size. The doorman was a nice touch.

Negativ:: I was overcharged. The breakfast was not worth the £15. The in room tea/coffee service had rotten milk cups with a very rancid smell. They said they would make up for it but they never did because I was checking out. I am currently trying to get back $17

Positiv:: Good

Negativ:: Good

Positiv:: Location, position and comfort

Positiv:: Breakfast was excellent it was located at the bottom of the stairs

Negativ:: I liked it all

Positiv:: Hotel is really nice and clean, the staff was really friendly and helpful. The view from our room was perfect we can see the view of London at the night time perfectly..I really like the place.

Negativ:: That there was loud banging from 6am - 11am that sounded like someone was drilling in the air vent

Positiv:: Excellent location

Negativ:: Television didn't work and suite is looking tired

Positiv:: The cleanliness of the room was fantastic and the bed was very comfortable.

Positiv:: A lovely hotel. Very nice rooms. Excellent location

Positiv:: Location and the variety of shopping. Location gives easy access to central London via tube or ferry

Negativ:: Nothing negative

Positiv:: We were given a room that had a fantastic view over the quay.

Positiv:: Staff very polite and put customers first at all times. Nothing was too much trouble for them. Rooms very comfortable. We pre ordered Breakfast in the room for 9am. Breakfast arrived at 9am on the dot!!!.

Negativ:: No Bad Point to report.

Positiv:: Went as a London marathon runner. Made people feel welcome. Nice touch to give out free bananas & water. Clean hotel. Good gym facilities.

Negativ:: Slow check in process. Expensive dinner & breakfast. I booked hotel when vat was 15%&my stay was when it was 17.5-hotel charged difference. Thought the hotel as a gesture could have met small cost itself.

Positiv:: Sehr funktionelles Hotel mit professionellen Mitarbeitern. Guter Ausgangspunkt für einen Veranstaltungsbesuch in der O2-Arena.

Negativ:: Das Hotel liegt weit entfernt von der eigentlichen Stadt. In den Docklands gibt es hauptsächlich Büros. Am Wochenende wirkt deshalb die Region wie ausgestorben. Shopping in den leeren malls ist nicht besonders aufregend. Die Restaurants und Pubs schliessen früh.

Positiv:: Staff were excellent. Hotel very clean and well kept.

Negativ::

Positiv:: direkte DLR Verbindung

Negativ:: Keycard darf nicht in die nähe eines Handys, sonst ist die Keycard direkt defekt...

Positiv:: Der hohe Standard, die Zuvorkommenheit des Personals, die zentrale Lage im Dockviertel.

Negativ:: Zum Zentrum ist es schon ein wenig weit. Manche Zimmer liegen direkt neben der DLR. Auch wenn die Zimmer gut isoliert sind, hat man keine schöne Sicht

Positiv:: U-Bahn nur wenige Minuten entfernt, sehr schöne Lage, Zimmer war bereits um 12:00 fertig, obwohl 15:00 Uhr Check-In wäre, toller Service,...

Positiv:: Alles war großartig.

Negativ:: Tap on sink was only hot

Positiv:: Location very quiet at weekends and very well placed for a short walk to The tate Modern, Globe, and St Pauls. Reception staff very friendly and helpful. Terrace room, spacious, well appointed with lovely bathroom ( duck to takeaway, a very humorous touch). Cannot comment on restaurant as closed at time of visit, but in room breakfast was available and free take away coffee available in reception.

Negativ:: Nothing

Positiv:: Lage und gute Zimmer

Positiv:: The hotel was great! Very clean, staff was nice and the underground was close by.

Positiv:: Night reception was very pleasant and helpful when asked if she could help with printing a document.

Positiv:: The hotel provided us with lovely little extras for our special occasion! Our room was big, comfy, clean and had everything we could possibly need.

Positiv:: The rooms were good size ,clean and comfortable beds

Negativ:: It can be a bit lonely when the city shuts at night during weekends

Positiv:: The staff and service was exceotional

Positiv:: Very friendly staff and great location

Negativ:: Quite noisy

Positiv:: Best hotel in terms of quality and price. Big rooms and big bathroom. Overall very comfortable. 10min walk from tower bridge

Positiv:: Great breakfast

Positiv:: Größe und Ausstattung des Zimmer. Bauarbeiten führten dazu, dass das Restaurant nicht nutzbar war.

Negativ:: Hellhörige Wände und Lage des Hotels. Am Wochenende ist die Gegend sehr leer, viele Geschäfte sind geschlossen.

Positiv:: I like the location. And the staff welcoming. Also I like the smart technique in the room. I like room view.

Negativ:: The room was small.

Positiv:: Great location, and the young welcome staff were very charming.

Negativ:: Incredibly scatty service! Very expensive breakfast even by central London standards - but on our first day, half of the breakfast buffet was not laid out 45 minutes after service had started! Second morning we ordered from the breakfast menu and after a wait of 25 minutes ( and we were the only guests in the dining room) my eggs arrived lukewarm, with some cold cheese in the bottom of the serving pot. So, you can have all the beautiful interior design you want, but if you can’t do the basics.......

Positiv:: Nice staff and service, Room was attractive and well presented. Bed was comfortable. great location

Negativ:: Room service menu is limited, the bathroom smells very strange (Presidential suite), like cat urine, which is VERY unpleasant. Think it was the drains. Considering price of room breakfast should be included.

Negativ:: This is my second time and although the staff were excellent - My key card did not work the entire time I was there. My room missed a service on one day and I had to send my breakfast back on o e morning as it was inedible

Positiv:: Air conditioning when it was 90 in London, and being being able to shower at noon in the down stairs gym before we could check in at 3pm to cool off from the heat, and being able to leave behind our luggage so we could explore the neighborhood before the checkin, and getting a from room upgrade overlooking a beautiful park below!

Positiv:: I booked 2 Junior Suites Beautiful rooms Excellent staff

Negativ:: The bedroom area of the very small and not big enough for 2 to get changed . Breakfast service was very slow

Positiv:: Great location and lovely garden to enjoy

Negativ:: The bathroom was not finished well. Door handle came off, ceiling had holes in the plaster and gaps in the tiles Also room was tight for space.

Positiv:: Our room was amazing and the staff treated each guest with care and consideration

Negativ:: We had to change room and previous guests had been smoking on balcony and room furniture was looking a little shabby in comparison to first room which I could not fault.

Positiv:: The head concierge Mykonos's was amazing

Negativ:: Could have had tea/coffee and kettle in the bedroom

Positiv:: für mich das schönste Boutique Hotel in London, auch die Details stimmen und es gibt nicht nur oberflächlich vor, top zu sein, auch bei näherem Hinsehen ist alles bis ins Detail durchdacht und von äusserst guter Qualität

Positiv:: Nice simple rooms with great sheets . Quiet too. Also the sausage and broccoli baked eggs were amazing .

Negativ:: Americano was not great . Filter coffee in a french press might be nicer . Also need a kettle in the rooms with tea selection . And fresh flowers ? You pay top dollar for the room so I expect a lot

Positiv:: unglaublich schönes hotel mit liebe zum detail! das personal war sehr freundlich und hat jeglichen wunsch erfüllt. sehr sehr schönes hotel, das wir jederzeit weiterempfehlen würden!