Negativ: No USB port, no power plug in. It meant I couldn't use my GPS.
Positiv: Very good
What did not workNegativ: The return parking was confusing with self parking. The Alamo was full of cars so we parked a competitor's row at Pasco Airport. Lots of stains on the seats-gross.
Fine but price could have been adjustedPositiv: I have used them before so the process was preditableNegativ: The final price was not adjusted down even though I bought the vehicle back an hour earlier than the contract called for.
Best option Positiv: Best price even though it is still high
Positiv: they adjusted the rental time so that I saved moneyNegativ: well-be carefull when you pick up a vehicle time wise.
Not goodNegativ: They charged us a fee for cancelling well ahead of time.
Positiv: checkout in Pasco, WA was fantastic.
Love one-way rentals.
No record of my rental at AlamoNegativ: I went to the airport to pick up the car and there was no record of my rental. The confirmation number emailed to me did not work in their computer system. It took a very long time to resolve and made me late for my day. I will not be using Kayak again.
Negativ: Keine USB-Port, kein Adapter. Das bedeutete, dass ich nicht mein GPS nutzen
Positiv: Sehr gut
Beste OptionPositiv: Best Preis obwohl es ist immer noch hoch
Negativ: Interaction with representative upon return was at best less than friendly. When I ask questions about why a walk around to inspect for any preexisting damage was not performed ( I don’t rent cars offen) he looked at me like I was stupid. His reply was that they don’t have the personel to do that. So I ask how does Budget know what dents/scratches were preexisting and which were new. Once again his reaction to my question was as if I was wasting his time in asking a question. All in all I think I’ll probably not rent from Budget again.
Budget Hyundai Sonata rentalPositiv: Ease of rental process and quality of car.
Nobody at the counterPositiv: Drop-off right next to terminal at the small airportNegativ: Counter agent was in restroom so had to leave keys with another service guy. Still no email confirmation of return.
Positiv: Agent who checked me out in at the Pasco airport (Phaedra) was extremely helpful.
Positiv: How fast it was to rent this carNegativ: The customer service was mediocre at best, and to extend the car rental, even though there are many available at this location, was ridiculously expensive.
Negativ: Not the car advertised
Budget Hyundai Sonata VermietungPositiv: Die Leichtigkeit des rental Prozess und die Qualität des Auto.
Negativ: Nicht das Auto angekündigt
Great value and easePositiv: Simpler than taking another flight where I have to show up to the airport early, wait on their schedule, and the drive from the airport. Negativ: Nothing noted.
Negativ: Needed a little more direction about how to drive off with the car - there was no check out or check in in the lot.
Bait and switch, be thoroughPositiv: The people who work at your location on 24th st were very patient with me and almost made up for what I believe is an illegal bait and switch scheme.Negativ: I put in my pickup location on kayak as PSC, which is the Pasco Wa airport. I arrive at the pasco airport enterprise counter only to find out that I booked my reservation for the enterprise location 1.5 miles away (even though i put the airport in as my pickup location), and that their policy doesn't allow them shuttle people in between ocations. My options were to pay for a cab to enterprise, or pay more money for a worse vehicle than what i booked because the full size vehicles were out of stock at the airport. Convenient hey, how i put in the airport code where i want to pick it up and then get told my only options are to pay more money than what I booked. I walked to the other location, in my suit, after a flight. It was a short flight, but that doesn't make it any more comfortable for a 6'6" person. I will only be booking car rentals with enterprise and kayak in emergencies from now on because I believe they both lack integrity and don't care about the consumer.
Positiv: Because we have not rented a car in Pasco, we had a hard time finding the car. Once we figured that out, everything was OKNegativ: Pick up in Portland was kind of the same. The person in the front office didn't enter my whole name, just the first and middle name. because of that, Discover didn't recognize the name and the number, the card was blocked. I called the 800# and the Discover person resolved it immediately.
Great rental!Positiv: Great service from the pickup to the return.
Negativ: Ease of drop off
Great price and comfortable rig Positiv: Great comfortable and economic vehicle Negativ: N/a
Tolle Wohnung!Positiv: Super Service von der Abholung der Rückkehr.
Negativ: Leichtigkeit der Ablieferung
Super Preis und komfortabel ZuteilungPositiv: Super komfortabel und wirtschaftliche FahrzeugNegativ: N/a
Positiv: Quick and easy drop off friendly people .No complaint from me!!
Positiv: Schnell und einfach Absetzung freundliche Leute .Keine Beschwerde von mir!
Negativ: They were disorganized at pick-up -- couldn't find the key to the car they'd assigned me, but got it in a few minutes. Otherwise very friendly and helpful staff.