Mietwagen in Belgrad

Ford fiesta

Positiv: The car was clean, and very good gas

Negativ: Insurance that I puchesed was not valid,claiming that I can’t buy insurance for the car that is there’s. I thought Avis was a franchise and that all of them was the same regardless of location. I head to call and cancel previously bought insurance and buy there’s. I don’t understand what’s the point offering insurance thru the same booking company if nobody is accepting it, very frustrating. The price was same by the way Costumer service was ok but on the low level

Negativ: We couldn't pick up the car and pay with the debit card alright they charged the whole fee from my debit card and are refusing to refund now!!

Fraud

Positiv: Nothing

Negativ: A decieving contract. full of holes. I purchased an insurance that costs twice as much as the car and when the car broke because the of a bump on thr road they forced me to pay all out of my pocket. staff speaks poor english so it's impossible to deal with them on a complicated matter. never i will work with this company again and advice you the same.

Positiv: the initial price

Negativ: no windshield washer fluid-at all not washed, not cleaned - inside , outside not functioning, broken right headlight-noticed by police at the first 20 minutes of driving, fine of appr. 50 Euro @ pick up we dragged our luggage two blocks to the parked car because they did not drive it to the office @ pickup noticing the scratches the girl who obviously was in rush said already noted and marked, we received a paper unreadable with no signs of the existing scratches at the drop off three people had lots of time to find two "new" marks of 15 mm and they charged appr. 150C$ for it during three weeks the battery failed four times generally rude behaviour, no explanation, open derogative remarks behind us and lack of helping initiative