Very good rental experience Positiv: The car was great, the guys at pick up and drop off were friendly and helpful. We picked up in town, asked to keep the car extra days and then we were allowed to drop it off at the airport instead of having to drive all the way back into town. They were very okay with our requests. Negativ: The gps address to the pickup spot was off by several blocks but we found someone to help us find it
Deposit still on hold, despite what I was told wouNegativ: Deposit still on hold days later, despite guy in office at drop-off telling me it would be returned the 'next morning'. Added fees doubled the cost of the rental too, these could easily have been pointed out in advance. Slow/no response from customer services as to why my deposit has not been returned. Really poor.