Hotels in Jakarta - in der Nähe von: Plaza Indonesia

Positiv:: Location

Negativ:: The hotel is overly priced! The lobby is disappointing from such a highly priced hotel. The breakfast was not that good!

Positiv:: The ambience and the staff

Negativ:: None

Positiv:: Location, next to 2 big malls. Breakfast was ok, lots of choices, asian and western.

Negativ:: Stain in on one of pillow cover, though small still annoying. The services could be improved, i asked for a baby chair in the room they said they will look for it but i didnt get any update until checkout time. Call the inroom dining service asked for a simple porridge not the one on their menu, they said it takes too long to cook from a sratch.

Positiv:: Liked the Grand Deluxe room at the corner. Huge room with a fantastic bathroom overlooking the roundabout. The Buffet breakfast and Lunch spreads were amazing with so many multi-cuisine varieties. Arrangements for Eid-ul Adha prayers at the grand ballroom was much appreciated.

Negativ:: Nothing particular

Positiv:: Top 3 things: 1. Location location location. Perfect for shopping as directly connected to Grand Indonesia. 2. Although I didn’t have the time to use the facilities this time around, I’ve used them on previous visits - the pool, spa, sauna, restaurants are very good. 3. There’s always a taxi waiting if you need to go anywhere, so by Jakarta standards transportation is a breeze.

Negativ:: Bottom 3 things: 1. I don’t necessarily think that this is just limited to Kempinski Jakarta, but staff performance seems to be an issue. Examples: - the lady who checked us in gave us wrong key cards that do not access the lounge, and new cards were sent along with our bags. - asked a few basic questions about whether the shops would be closed for Eid, and she couldn’t answer - when checking out, reception and concierge were not communicating effectively (or at all) resulting in hubs and me being in the wrong taxi (we had to get out, get our bags out, and then wait for the right kind of taxi to come, which I insisted on because I had charged the price of a silver bird taxi to the room). 2. The only to give personalised service was Gita from the club lounge. She was excellent. The rest were functional, but that’s not what you come to expect from a Kempinski hotel. 3. Twice I’ve had people getting in the lift and they don’t have key cards and are not staying at the hotel. I’ve had to tell them that my card goes to my room floor only, and that they need to register with reception. Despite having a security “presence” with the screening at entrances, it seems like security is not quite on the ball. The first 2 are more first world problems admittedly. But guests pay premium to avoid situations like these. We’ve got 2 more stays at Kempinski hotels in the coming weeks - Bali and Bangkok - and I’m hoping the experience will be more like the excellent one we had at Kempinski Singapore which was truly reflecting its class and values.

Positiv:: Das Bett war bequem

Negativ:: Raumhöhe erdrückend 230 cm ?, Fenster kann man nicht öffnen, Frühstück war wie in einer Kantine laut und unbequem eingerichtet und wurde pünktlich um 10:30 abgeräumt, ... es war auch verboten ein Stück Brot in das Zimmer mitzunehmen ( nachdem mein Mann nicht frühstücken gehen wollte) Poolanlage am Dach war viel zu klein , ....Wasserqualität naja ??? kein Restaurante und keine Bar nach 23:30 mehr geöffnet ... ziemlich arm für ein 5 Sterne Haus, ..... NICHT EMPFEHLENSWERT !!!

Positiv:: I came with my family.. the room is very spacious. The bathroom is superb, with the big bath tube ..

Positiv:: It is very clean. Our rooms are big and spacious. The location is very convenient since it is next to shopping mall. The breakfast is excellent in terms of taste and variety.

Negativ:: Though it is having high room rate this hotel has excellent service.

Negativ:: Late check in Bad smell in the room

Positiv:: The location was excellent, Comfortable bed , Modern design and furniture , And the staff was friendly and nice

Negativ:: Nothing

Positiv:: Badezimmer und Ausstattung

Negativ:: Internet sehr langsam, immer wieder Ausfälle, von den Nachbarn hört man jedes Wort.

Positiv:: Eine gute Auswahl am Frühstück, die Lage ist mitten in der City,

Negativ:: Der Verkehr auf die Straßen von Jakarta ist sehr voll und etwas Stressig.

Positiv:: Sehr freundliches Personal, viele Sicherheitskräfte, sehr sicher.

Positiv:: very good

Negativ:: not much

Positiv:: Location was perfect for my needs.

Positiv:: Mixup caused problems

Negativ:: Mixup with 2 booking codes for 2 nights

Positiv:: Breakfast foods is good and fresh baking bread is fantastic. Staff wonderful, friendly and handy.

Negativ:: The bathroom kits is not so fantastic. With the price should be more variety. Like shampoo, bath gel and conditioner in good brand. no body lotion provide too

Positiv:: Staff was very helpful

Negativ:: Nothing

Positiv:: very clean and staff very very good smiling faces very safe security very good room service brillant twice they do rooms location good

Negativ:: location good staff very good break fast we enjoyed

Positiv:: I like the food room and staff

Negativ:: Location

Positiv:: Cleanliness and friendly staffs

Negativ:: Incidental charges that were block on my debit card

Positiv:: Comfortable, having the space for smoking

Positiv:: Das Fruehstueck

Negativ:: War alles in Ordnung

Positiv:: Thank you for the nice hospitality that you provide. I really have a good time there. The Spa is marvelous. If you have time you should try that.

Negativ:: So far so good.

Positiv:: The comfort of the room despite the size.

Negativ:: None.

Positiv:: The hotel is very good. Breakfast was exellent. I had also wonderful and profesional masage in SPA. Therapist name was Yvette or similar. The swimming pool is also very nice. It is realy worth to recommend this hotel.

Negativ:: What I really dont like was the a welcome at the reception desk. The person receiving us was slow and incompetent. She refused to give us one invoice. Then somehow it became clear, but we preferred not to talk to her anymore.

Positiv:: Room , clean, service

Negativ:: Foods in restaurant rasa not taste

Positiv:: the hotel was very grand, many photo shot locations at the lobby, the staff very very friendly, i can get early check in also. the breakfast delicious, i think at rasa restaurant need coffee machine so you can make your own latte, cappucino instead black coffee only. swimming pool oke, kids entertainment room oke, i think the room need to clean and tidy up after used, maybe consider to put slider over there. easy check out.

Negativ:: nothing

Positiv:: The staff is so friendly and attentive. The facilities are spotless and comfortable. The front desk staff even sewed my purse strap back onto my purse when it broke!

Negativ:: Nothing

Positiv:: Staff at jimbaran bar Mr.Teddy and friends are really nice and excellent

Negativ:: Refrigerator in my room is not cold at all, carpet in my room not clean

Positiv:: Upgrade to suites, clean and friendly staffs

Positiv:: Gutes Frühstück, freundliches Personal. Kostenloser Parkplatz in der Tiefgarage für Hotelgäste.

Positiv:: good

Negativ:: more Indonesian menu for breakfast

Positiv:: The room is comfy, clean. The staff helpfully, location central town.

Positiv:: Every thing was perfect . From check in to check out. The rooms were spacious and comfy. the bathrooms were very clean. The best part was the stuff they were very friendly and nice. The breakfast was amazing.

Negativ:: The pool was only suitable for adults.

Positiv:: Suite was stunning, and staff very attentive. Amazing cocktails.

Negativ:: Outdoor pool and lounges only for residents - bit of a bummer if you are doing a hotel stop over for a few days. Indoor pool and smokers balcony doesn’t really provide that relaxing by the pool experience!

Positiv:: Very comfortable, great staff, easy access to good food etc, good breakfast.

Negativ:: Over use of air freshness /perfumes, especially in the elevators and that the nice outdoor pool is not for hotel guests, only residents.

Positiv:: Pretty much perfect, Staff, Room, Location absolutely brilliant hotel.

Negativ:: Nothing to dislike about this hotel what so ever.

Positiv:: The room was very spacious with all the facilities one can expect, enough and more storage space, huge king size bed, work table and the best part was the huge bathroom with washing counter, bath tub, bath cubicle, etc with all the toiletries well stocked. The room was very well maintained. The staff were very courteous, warm and welcoming .. be it at the reception, lobby, dining, spa, etc. The hotel is connected to Plaza Indonesia and just 5-10mins walk away from Grand Indonesia mall. The hotel has a dedicated staff of blue/gold bird cab company, which makes it easy to book cab.

Negativ:: Nothing much.

Positiv:: Honestly, everything was just outstanding. We couldn’t be any happier. We highly recommend staying at this amazing hotel.

Negativ:: Cannot think of any. We just loved it.

Positiv:: Alles sehr-k

Negativ:: Nichts, außer dem hohen Preis

Positiv:: The best hotel in town

Negativ:: Nothing

Positiv:: Overall experience specially the location.

Negativ:: Check in process took a bit long time.

Positiv:: The staff specially mr Alan

Negativ:: Most of the staff in the front desk can't speak English very well

Positiv:: Sehr sauber Gute WLAN-Verbindung Freundliches Personal

Negativ:: Sehr kleines Zimmer Das Badezimmer war winzig

Positiv:: Breakfast

Negativ:: Room and floor smelled of Cigarettes on the 4th floor

Positiv:: The location is excelent. Near the MRT station, near the shopping mall.

Positiv:: Location and breakfast is good.

Negativ:: My room, especially the bathroom, is very small. Might be because my room is around the corner though.

Positiv:: Das Personal war sehr freundlich und hilfsbereit. Das Frühstück ist zwar sehr teuer aber dafür bekommt man auch eine Menge geboten

Negativ:: Die Räume waren für den Preis zu klein. Die Badewanne war zu klein. Auf der Toilette in der Lobby habe ich eine Kakerlake gesehen

Positiv:: Friendly Staffs , Perfect Breakfast Best hotel on our business trip.

Positiv:: Pullman is the best option to have a great breakfast in Jakarta. You can choose from, I guess, 5-6 cuisines what is literally insane but I love it so much. Pullman is only one option for me in Indonesa (Jakarta).

Negativ:: Traffic!!!!!!!!! I know that is not fault of Pullman and basically that is the tax for the great location in down town but still... makes me sick to spend more time in the car than actually in the office. :-D

Positiv:: Extensive breakfast. Very good spread.

Positiv:: Super Lage. Direkt gegenüber von der Grand Indonesia Mall. Sehr netter Empfang - mit Getränk und Erfrischungstuch. Internationale Standardzimmer.

Negativ:: Das Zimmer ist echt modern und das Bad mit Glasscheibe vom Zimmer getrennt. Sehr stylisch, aber es gibt zum Duschen eine Badewanne mit ekligem Duschvorhang. Ein klares No Go für solch ein Hotel. Das Bett ist kein Maxi Doppelbett. Beim Umdrehen wippt der Partner jedes Mall mit. Kein ruhiger Schlaf möglich.

Positiv:: Hotel was very clean the room had lots of toiletries and the bed was very comfortable. The breakfast buffet was delicious. The staff is extremely friendly and helpful and spoke English. The location is great and there is endless shopping right across the street. This is a great place to stay in Jakarta.

Negativ:: The street noise was a little loud from our room but not that disruptive

Positiv:: Zentrale Lage

Negativ:: Kundenservice Man ist nur eine Nr. Schlechtester Kundenservice in Indonesien

Positiv:: Ideally located in the City across the road from a fantastic shopping Mall.. The staff were excellent in particular Ajeng in the Backroom Bar super friendly and could be more helpful..

Positiv:: The personal is very kind and eager to help. The swimming pool is beautiful. The breakfast buffet is also very enjoyable. Overall good satisfaction.

Negativ:: Room are a bit old fashioned, as well as some screens in the hotel that would need to be changed (old tv in the room with poor image quality, low quality touch screens for the machines at the gym...).