Hotels in Jakarta - in der Nähe von: Plaza Indonesia

Positiv:: Location

Negativ:: Smell of smoke in the floor No view

Positiv:: Liked the Grand Deluxe room at the corner. Huge room with a fantastic bathroom overlooking the roundabout. The Buffet breakfast and Lunch spreads were amazing with so many multi-cuisine varieties. Arrangements for Eid-ul Adha prayers at the grand ballroom was much appreciated.

Negativ:: Nothing particular

Positiv:: The design, room, amenities and location, F&B, excellent service and that it's connected to Grand Indonesia mall

Negativ:: Hotel kept confusing the names on booking

Positiv:: Das Bett war bequem

Negativ:: Raumhöhe erdrückend 230 cm ?, Fenster kann man nicht öffnen, Frühstück war wie in einer Kantine laut und unbequem eingerichtet und wurde pünktlich um 10:30 abgeräumt, ... es war auch verboten ein Stück Brot in das Zimmer mitzunehmen ( nachdem mein Mann nicht frühstücken gehen wollte) Poolanlage am Dach war viel zu klein , ....Wasserqualität naja ??? kein Restaurante und keine Bar nach 23:30 mehr geöffnet ... ziemlich arm für ein 5 Sterne Haus, ..... NICHT EMPFEHLENSWERT !!!

Positiv:: breakfast is good, staff service is very nice

Negativ:: I will be back again next time

Positiv:: Location next to 2 big malls

Negativ:: None

Positiv:: Great bathtub. 17F pool & gym awesome. Breakfast (food & waitstaff) excellent. Perfect location. Reception & lobby staff charming & helpful. Good value for money

Negativ:: Housekeeping not great. Left used, wet face towel in tub, didn't provide clean one! They did clean the room pretty well though

Positiv:: Badezimmer und Ausstattung

Negativ:: Internet sehr langsam, immer wieder Ausfälle, von den Nachbarn hört man jedes Wort.

Positiv:: Eine gute Auswahl am Frühstück, die Lage ist mitten in der City,

Negativ:: Der Verkehr auf die Straßen von Jakarta ist sehr voll und etwas Stressig.

Positiv:: immer erstklassig. Das Hotel ist am besten wenn Ihnen Ihre Privatsphäre wichtig ist

Negativ:: Gäste, die Samstag Abend bleiben leiden darunter, dass sonntags keine Autogeräusche erlaubt sind. Das gilt für jedes Hotel im Umkreis.

Positiv:: Hotel war viel schöner, als auf den Bildern. Es ist erst kürzlich renoviert worden. Riesige Zimmer mit toller Aussicht. Das größte und reichhaltigste Frühstücksbuffet, das ich je gesehen habe. Das Personal hätte nicht hilfsbereiter sein können. Ein Angestellter an der Rezeption begleitete uns über den Parkplatz, um uns den Weg zu zeigen.

Negativ:: Probleme, zu den Einkaufszentren zu gelangen, die direkt auf der anderen Straßenseite waren. Ich würde eine Brücke oder eine Unterführung bauen, damit die Gäste einfacher zu dem Einkaufszentrum gelangen. Wir mussten für WLAN bezahlen.

Positiv:: Very strategic location , clean , nice staff, very helpful Thank you all

Negativ:: Nothing

Positiv:: Im Zentrum gelegen. Leider kein Garten, aber immerhin Schwimmbadterasse begrünt.

Negativ:: Die Hotelbar war jeden Abend mit einer einzigen Ausnahme von Gruppen/Firmen besetzt. Ein Hotel dieser Grössen- ordgung sollte auch eine Bar für die Hotelgäste haben.

Positiv:: Amazing staff made our stay enjoyable, comfort rooms.

Positiv:: Sehr gutes Frühstück, zentrale Lage, sehr freudliches und hilfsbereites Empfangspersonal

Positiv:: Einfach alles klasse Team von vorne bis hinten super freundlich und hilfsbereit.

Negativ:: Passte einfach alles nichts zu beanstanden.

Positiv:: Hospitalilty and friendliness of the staff

Negativ:: Nothing

Positiv:: Attentive staff, location extremely close to shopping malls and shuttle service, very clean and aesthetically pleasing, excellent service.

Negativ:: Nothing

Positiv:: Service

Negativ:: Pillows

Positiv:: Alter Style, hier wurden noch gute Materialen verbaut. Personal top.

Negativ:: Wird dem Brand nicht gerecht, das Hotel ist abgelegt. Zuviele offensichtliche Mängel. Schlechte Reinigung der Badezimmer, das geht besser,...

Positiv:: Excellent service, great food, good location, clean and tasteful rooms.

Negativ:: This is standard for most hotels, but we decided to use a local business for laundry services to lower costs.

Positiv:: Staff is great

Negativ:: Wanted to extend. Asked for same rate. Was rejected by front desk manager. Given 250 usd more than next door Kempinsky or grand hayat hotel. I pointed that out but still rejected to give me similar rate ... so I had to leave the hotel.... bed sheets smell like dirty soks. Otherwise staff is great especially the concierge ladied.

Positiv:: Service was above my expectations. From the very 1st day upon arrival till the last day of checking out, all were done in a professional manner and promptly. Was assigned to room 501 to stay during our 4 days stay at the hotel. One staff particularly stand among all, Rizky. He was very attentive and very quick in responding to our needs. He showed very professional manner and provided excellent quality of service to us. Breakfast was good throughout our stay, room service was good as well. The service staff from housekeeping till room attendants were all friendly and helpful. The rooftop bar lounge is not to be missed!!! Enjoy it with a glass or two of your favourite beverages with your loved ones, and see the view of Jakarta city in the evening. Simply stunning. I will for sure head back and stay at the hotel again in future, when I travel back to Jakarta, that's for sure. Wonderful hotel with a wonderful team of staff. Hope to see them continue providing excellent service.

Negativ:: Nothing

Positiv:: Good location, in the city center. Hotel staff are friendly. We got free upgraded room. So thanks a lot!!

Negativ:: Bed was okay, a bit small. Pillow was hard, not a fan. Rooftop bar could’ve been better.

Positiv:: Good clean room and service staff is excellent

Negativ:: Had some issues with the air conditioning which they only got repaired on my last night

Positiv:: Everything was perfect We will book this hotel again when we come back 100%

Negativ:: Nothing

Positiv:: Staff friendliness, ambiance, food

Negativ:: Taxi drivers who cannot understand the one way system around the hotel

Positiv:: Schönes grosses Zimmer. Kolonialstil Tolle Dachterrasse Sehr gutes Frühstück

Negativ:: -

Positiv:: Wir waren rundum zufrieden, toller Service, tolles Essen, schöne Zimmer und schöner Ausblick von der Bar auf dem Dach.

Negativ:: --

Positiv:: Been here twice. First time we ordered a suite, definitely a luxury experience. Got complimentary fruits + personalized welcome letter and all. Room is huge and comfortable. Very clean and comfortable. High class service, staff is friendly and well-trained. Second time, ordered the standard room, got upgraded to executive for no reason, lucky us! Top notch service, always made sure we had all we need. We called the front desk, at first they didnt pick up cz the line seems busy, bt a while later they called back. We asked for HDMI cable and they kindly asked the engineering team and brought us the cable. Definitely will come back! The atmosphere is great with that classy but homey vibe as it was not crowded at all. Felt like we had the place to ourselves.

Negativ:: One note though, since they have small parking space, it might be a bit difficult to find parking if a wedding/event is being held. A solution would be to park nearby (at a sch) or a vallet which cost 50k, pretty good price i must say. But if there is no event, parking was not a problem at all.

Positiv:: The setting of the hotel. The interior. The feeling that you stay in an old complex, the majestic and the history of it. The room is super comfortable too. And the roof top pool is just nice to chill during the evening

Negativ:: The Public Transportation. Gojek ride or taxi, from my experience they weren't roaming around the hotel. Of course you can ask the reception to get it for you, however it will be better if we are able to easily hail it ourself (to avoid surcharge)

Positiv:: Schöner Pool

Negativ:: Als ich gefragt habe, wie lange der Weg zum Bahnhof mit dem Taxi dauert wurde mir erzählt, dass ich dafür eine Stunde benötige. Das kam mir ziemlich Lage vor und als ich am nächsten Morgen jemand anderes fragte, wurde mir die tatsächliche Dauer von ca 20 min. Genannt Keine Fenster

Positiv:: Sehr sauber Gute WLAN-Verbindung Freundliches Personal

Negativ:: Sehr kleines Zimmer Das Badezimmer war winzig

Positiv:: Friendly helpful staff especially Wanda Kha

Negativ:: Rooms very small and bed uncomfortable

Positiv:: Good position Good breakfast

Negativ:: Rooms are to small. Hotel it's old also well maintained but window are old and all noise form street easily pass . Bar and restaurant also not much choose , expensive and not value for this.

Positiv:: The staff were friendly. Food was great. Room is beautiful and well prepared.

Negativ:: Executive lounge menue was constant throughout our stay. Limited air conditioned smoking area around the hotel. Fridge was not super cold.

Positiv:: Das Personal war sehr freundlich und hilfsbereit. Das Frühstück ist zwar sehr teuer aber dafür bekommt man auch eine Menge geboten

Negativ:: Die Räume waren für den Preis zu klein. Die Badewanne war zu klein. Auf der Toilette in der Lobby habe ich eine Kakerlake gesehen

Positiv:: Personal

Negativ:: Raucher zimmer war zu klein

Positiv:: Fantastisches Frühstück in großzügiger Atmosphere. Bereiche nach Vorlieben gegliedert Indonesisch, Japanisch, Europäisch, Bäckerei, Konditorei...unbegrenzte Auswahlmöglichkeiten, einfach alles da was man will. In dieser Form bisher nur in diesem Hotel erlebt. Inzwischen ist die U-Bahn auch fertig mit einer Haltestelle direkt vor der Haustür. Komme immer wieder gern hier her.

Negativ:: In den Zimmern sollten am Schreibtisch mehr als eine Steckdose vorhanden sein bzw. wenigstens eine weitere am Bett.

Positiv:: i stayed during the new year's eve, so the location is best spot to enjoy the firework

Negativ:: not well organized. Due to i booked via booking.com, so my request for city view wasn't prepared and the staff said that it was alredy full and only available was the swimming pool view. I dispointed alot due to the reason for me to book pullman hotel because we want to see the fireworks and attraction during new year eve from the room otherwise i will choose another hotel across the street. Well it was not only me who had bad experience because of this, some families had the same isssue. Luckly due to i was the first who complained and not accept their explantion while the receptionist said that's the risk for booking via booking.com, finally the hotel manager gave me the room with city view. My suggestion, please consider guest request for the room eventhought it was book via booking.com and please infrom the guess if the request can't be fulfilled few days before they arrive at the hotel. The staff should know that each guest has their own expectation while booking the room. Dont ignore that !!

Positiv:: Zentrale Lage

Negativ:: Kundenservice Man ist nur eine Nr. Schlechtester Kundenservice in Indonesien

Positiv:: The room and service is excellent

Negativ:: The swimming pool is really small, no kids pool. so if you’re looking to find hotel with nice pool, this is not for you

Positiv:: Nette Empfang, ruhiges Zimmer mit Balkon. Ich habe ein paar Blusen in Hotelzimmer vergessen als ich wegfahren war, aber Sarah und Kollegin konnte sie mir weiterschicken. Sehr wertvolle Mitarbeitern!

Negativ:: Wie öfter im hotels der Duschboden und die Handwaschbecken ist nicht hygienisch (ab und zu nur optisch) geputzt. Mann spürt die Seifen Reste wenn der Boden nass ist.

Positiv:: I love the bed! The moment i hit the pillows, they just lulled me to sleep. I also love the staff who are all very courteous and friendly. They went out of their way to make our stay comfortable. At breakfast, when i told one of the staff (I didn't get her name) that i like the traditional Indonesian kuih served at the buffet, she packed me a box of pukis, lapis legit and sarang semut to bring home. Another staff, Irfan, actually bought 2 boxes of Kuih Bingka Ambon from the pasar when i said i wanted to bring some home. That was really sweet of them... save me the trouble of having to look for them myself. A plus point, definitely!

Negativ:: The lobby was smaller than my expectation. So is the swimming pool. However, the excellent staff at The Keraton made up for all the short comings!

Positiv:: Alles sehr-k

Negativ:: Nichts, außer dem hohen Preis

Positiv:: Good location and attached to shopping mall

Negativ:: Overall service.

Positiv:: One of best hotel that I stayed

Positiv:: The hotel is very convenient to the exclusive shopping mall in Indonesia. It has great food places and all the designer shops you will need. The hotel is very comfortable with all amenities tou could want. Staff are very polite and welcome you where ever you are. The room is spacious with a very good shower and bath tub. You will surely enjoy this hotel.

Negativ:: Lifts take a long time to.come

Positiv:: Everything, suit was amazing, room clean and well set up Staff was very kind and supportive

Negativ:: Nothing

Positiv:: The hotel is close to huge commercial complexes.

Negativ:: The rooms have no good sound insulation.