Hotels in Istanbul

Positiv:: Komfortabel, exzellente Lage, Frühstück

Negativ:: Nichts

Positiv:: Personal und der Bosporus Ausblick waren wundervoll

Positiv:: Lage, Poolbereich, Personal

Positiv:: Comfortable. Beautiful view. Great restaurants. Wonderful staff. Very friendly and accommodating. Easy shuttle to Four Seasons sultanahmet, who were also very friendly and accommodating. I would like to thank Kamal, Loretta and the concierge team for all the arrangements they helped us with. Our time at Four Seasons was stress free thanks to them. Also, the valet service was fantastic. Couldn’t have asked for a more relaxing and wonderful vacation.

Positiv:: Very clean and well maintained staff are extremely nice Arden in the reception was very helpful and esra was exceptionally nice mastering Turkish Arabic and English was a great help not only to me but many guests all over with great positivity all the time

Negativ:: Traffic in that area is really too much

Positiv:: Love the view of the hotel overlooking the Bosphorous. The outdoor & indoor pool is just divine. Staff at the front desk, guest relations & duty manager were very responsive & friendly. On my first night there, I was kept awake by loud music coming from private event. The duty manager (Mr Gonerk & Miss Yildirim) was very patient when I expressed my unhappiness & helped reserve a much quieter room for me the following night.

Negativ:: There should be a master switch for the room.The remote control & iPhone dock was quite dusty & spotty. There's a number of private events that's held there, so if you are a light sleeper, do ask for rooms that's away from these events.

Positiv:: The location

Negativ:: No thank

Positiv:: Lovely setting.Comfortable bathroom.Nice Hammam

Negativ:: Not good value for money for food. Catering not for an international market . Restaurant service slow and not sincere Sheeshah smell very off putting Did not maximise the essence of Istanbul .. pizzas and chips etc .. what a shame

Positiv:: The rooms are beautiful, facilities beautiful, views beautiful, and friendly staff, they go out of their way to help

Negativ:: Too much mood music throughout hotel.

Positiv:: I felt excited when i woke up and opened the curtains. at that time , I was just standing by the strait of Bosporus which is unbelievable beautiful.

Positiv:: Es war alles perfekt

Negativ:: Es gab nichts, es war einfach ales perfekt.

Positiv:: Everything was great

Positiv:: We stayed at this hotel for part of our honeymoon in July. From the moment we arrived we were made to feel so welcome and our room was upgraded on arrival which was a lovely surprise. The staff also sent treats to our room and decorated it beautifully for us. We could not have asked for anything more. The attention to detail and service from all of the staff was amazing. We thoroughly enjoyed our stay and were sad to leave but we hope to return again in the future for another memorable experience.

Positiv:: It’s just a beautiful hotel ! I loved everything bout it , room was so spacious and clean , bed was soo comfortable! The hotel vibe and style is very cultural and Mediterranean which I loved ! Loved the restaurant with the view of the Bosporus, breakfast was amazing ! Turkish hammam was the best experience ever ! We loved to stay at this hotel and we definitely come back !

Negativ:: there was no tea bag and kettle to make tea in room,only Nespresso machine and coffee !

Positiv:: It’s a stone throw away from the main Istanbul attractions. It’s a beautiful hotel in the old city...soo much charm. The gardens are absolutely stunning and the staff are amazing. My kids received little gifts every day which they loved it made their stay so special. Concierge was soooo helpful in sorting out whatever we asked them to or helping with planning our day etc. it’s a stunning hotel and I will be back next time I’m in Istanbul !

Negativ:: NOTHING !!!

Positiv:: Das Bett ... habe selten besser geschlafen ... und die bar auf dem Dach ... außerdem war das Personal sehr freundlich . Sehr gutes english .

Negativ:: Das frühstück entsprach nicht einem Four seasons hotel finde ich ... und mit dem Taxi ist es irgendwie beschwerlich zu erreichen ...

Positiv:: Bed was so comfortable, slept like a baby Staff were very friendly We stayed on our honeymoon and received complimentary champagne and strawberries and returned to our room being decorated in rose petals Felt very special

Positiv:: Breakfast was heavenly!

Positiv:: Wow, I must say the services of this hotel are fabulous. From the moment you enter the hotel to the point you leave, the staffs of the hotel provided the seamless services and cares. The hotel has a perfect location for exploring the old center of Istanbul. We really enjoyed the stay at this hotel.

Negativ:: Nothing

Positiv:: Gorgeous location.. beautiful property. Calm and tranquility right in the midst of a bustling city. The beds were sooo comfortable.. Bathroom was very nice too.. All in all, loved it

Negativ:: What’s not to like :)

Positiv:: Incredible hotel, super attentive staff, so organised, clean. Lovely courtyard garden, wonderful rooftop terrace/ bar with stunning views. In the old town area. Hotel gave us / booked perfect recommendations for dinner.

Negativ:: Nothing

Positiv:: Rooms were fabulous and, as you would hope, immaculately clean. The central courtyard is a lovely calm retreat from the busy tourist-thronged neighbourhood. Breakfast in the courtyard really set us up for the day (especially the deliciously varied Turkish breakfast). All the food we consumed, whether fish, pasta or burgers (up on the roof terrace) was excellent. There are different little treats left in the room each afternoon, very restorative after days spent in museums. The staff are uniformly charming and very helpful. Drinking in the sunset on the roof terrace to the call and response of the muezzins at Hagia Sophia and the Blue Mosque was an indelibly lovely experience. Would love to go back...

Positiv:: Fabulous service, great room amenities, vrery comfortable bed, the best hotel art ever!

Negativ:: The room was very small, it would be nice to have breakfast included for the price, and we missed the lack of a workout facility.

Positiv:: Liegt total zentral und trotzdem ruhig im Kern der Istanbuler Altstadt unterhalb der BlauenMoschee. Das Hotel hat eine unaufdringliche luxuriöse Ausstrahlung und ist hervorragend gemanaged. Das Personal sieht und ahnt jeden Wunsch. Die Suite mit Balkon ist eine Wucht. Wir haben uns gefühlt wie jung verheiratet obwohl wir schon etwas älter sind..... Meine Frau und ich würden sofort wieder hinfahren. Wir haben uns auch mittags das Schwesterhotel am Bosporus angeguckt. Dies ist auch luxuriös aber geschäftsmässiger und zu weit weg vom Herzen der Stadt dem Stadtteil Sultanashmed. Wir sind dankbar in diesem wunderbaren Hotel gewohnt zu haben und werden wenn wir wieder kommen nur dort logieren. Der Concierge Service insbesondere Frl. Loreta kennt alle wichtigen connections und hat das Rahmenprogramm sehr gut gebucht. Wir reisen viel und sind auch öfters in herausragenden Hotels wie Ritz Paris, Ritz London, Plaza New York, FourSeasons Florenz, Ritz Madrid , Adlon Berlin etc. Das FourSeasons Sultanashmed ist im Gesamtbild dabei ganz vorne zu erwähnen

Negativ:: Am Hotel hat uns alles gefallen, Negatives am Hotel oder Personal haben wir nicht erlebt. Aufgefallen ist uns die zunehmende Islamisierung der Stadt. Zu jeder Tages und Nachtzeit müssen sie die plärrenden Muezzin ertragen. Ich war das letzte Mal vor vier Jahren in der Stadt und stelle eine zunehmende Einengung des liberalen Flairs des früheren offenen Istanbuls fest. Selbst auf der wunderschönen Dachterrasse und Rooftop Bar ist man vor dem durch kräftige Lautsprecher verstärkten Geplärre nicht sicher. Das haben wir als Negativ empfunden. Allerdings finden man viele Menschen die das genauso sehen aber aus Angst vor Nachteilen oder Verhaftungen oder Jobverlust sich nicht trauen dies offen zu sagen.

Positiv:: Very central, you don't have to book this considering most of the sight seeings are nearby, that can be done better with a day tour. But otherwise its like a treat to yourself staying here. Rather you can club your stay with the other Four seasons hotel in Istanbul. Two nights each in both the properties or rather 3 each would a perfect way to see Istanbul.

Positiv:: Everything was perfect

Negativ:: Nothing

Positiv:: Super location in the city center close to the blue mosque. Quiet. Very friendly staff. Breakfast is good, complementary coffee in the afternoon. It is a small charming hotel.

Negativ:: We changed the room once. 1st room was very small, but nicely decorated and if you are out during most of the day it is sufficient. Beds relatively small.

Positiv:: The rooftop bar has the most amazing view over the Blue Mosque, Hagia Sofia and the water. The staff were warm and welcoming and very helpful with directions and recommendations. There are plenty of good places to eat in walking distance and a small bazaar nearby as well. Lovely toiletries and we were lucky to have a view of the Blue Mosque from our room. Breakfast was plentiful and very tasty (recommend the boregi and amazing fresh fruits)

Negativ:: Some signs of aging around (e.g. water damage around the shower)

Positiv:: Location is great and the rooms are very nicely decorated but small

Negativ:: The bathrooms are tiny.

Positiv:: Great staff

Negativ:: Very small room in the attic, ditto shower room.

Positiv:: Location was fantastic. Just a stone's throw from the Blue Mosque with a lovely little roof terrace.

Positiv:: Great location, friendly staff, clean and comfortable rooms, roof veranda with great view

Positiv:: Alles war wunderbar, vor allem die liebevolle Einrichtung und die entspannte Atmoshäre des Hotels. Super Service, alle Angestellten total nett und hilfsbereit. Nach anstrengendem Sightseeing der geeignete Ort um zu relaxen!

Negativ:: Wir hatten ein Zimmer zur Strasse, das war etwas laut, aber auch der Baustelle geschuldet, die sich während unseres Aufenthaltes dort befand.

Positiv:: The location is amazing and the roof terrace is get for photos. All the staff are so friendly and the area around the hotel is very nice.

Positiv:: Das Frühstück war ausgezeichnet und die Lage war sehr gut. Die Rooftop Terrasse war super die Preise für die Getränke aber überteuert (€ 5,00 für ein Glas Rotwein). Die Straßenbahn und viele Lokale ein paar Minuten entfernt, der Grand Basar in kurzer Zeit erreichbar. In der Nacht wäre es hier sicher sehr ruhig wenn nicht Ramadan gewesen wäre und darum im Park der Hagia Sophia Veranstaltungen waren. Personal sehr nett und hilfsbereit.

Negativ:: Wir hatten zwei Einzelbetten die eher für Kinder geeignet waren, da sie sehr schmal waren. Das Badezimmer war sehr beengt. Dusche unmittelbar neben WC, durch einen Duschvorhang getrennt. Unmittelbar vor dem Zimmerfenster war eine Baustelle auf der auch gearbeitet wurde aber erst ab 8.30 Uhr.

Positiv:: The staff were exceptionally helpful and quietly friendly. The location is exceptional too, easy walking to the biggest mosques, and a tram ride or ferry boat ride across the Bosphorous to all Istanbuls highlights. The hotel's rooftop terrace is somewhere that everyone should experience especially at sunset and with prayers echoing across the city.

Negativ:: Nothing.... It was all good, and the staff recommendations were good too, restaurants, taxis etc.

Positiv:: Great location, friendly and very helpful staff, lovely rooftop bar.

Positiv:: Great quiet location. Easy to get around. Lovely design. Upscale but unpretentious.

Negativ:: The mosque music in the morning was a little loud - but muffled enough through the double glazing.

Positiv:: Excellent service, attention to details and assistance.

Negativ:: Easier accessibility to showers especially for people with disability.

Positiv:: Service was great

Negativ:: Mattress was hard

Negativ:: Nachts etwas Lärm auf der Zimmerterrasse.

Positiv:: Beautiful view beautiful garden excellent food and breakfast!

Negativ:: zimmer sind alt und renovierungsbedürftig

Positiv:: Service was absolutely exceptional. The pool and courtyard next to the palace are a phenomenal place to spend some time. It is truly a remarkable place to spend time. Being right on the Bosphorus is incredible.

Negativ:: The rooms are very much "premium international' style. I reckon a decor renovation will soon need to happen for the hotel to continue to attract guests. That said - it's an exceptional place to stay.

Positiv:: I really liked the restaurant and palace. The Bosphorus view and pool were amazing. I spent one day relaxing at the pool and i enjoyed the view.

Negativ:: The rooms were not as big as compared to the charged money. But overall it was nice.

Negativ:: location

Positiv:: We loved the location and found the staff very friendly

Negativ:: The Monkey Bar is a tragedy

Positiv:: Hauptgebäude ist ein osmanischer. Palast, Außenpool groß und gut beheizt direkt am Bosporus , freundliches Personal, Gourmetrestaurant „Turga“

Negativ:: -

Positiv:: It was great hotel

Negativ:: Location

Positiv:: I took the grand deluxe room with 180 degrees balcony view on the Bosphorus, and I recommend everyone to not miss it.

Negativ:: The bosphorus grill restaurant( hotel restaurant) in front of the rooms has night dinner daily and sometimes they really put loud music till midnight that may disturb your peace in the room.

Negativ:: not enough outdoor facilities

Positiv:: Location and Lobby View

Negativ:: Room size and quality

Positiv:: The staff was very helpful , the rooms were wide and clean we had a pleasant stay

Negativ:: -

Positiv:: Every thing was excellent

Negativ:: There was no tissue in the room

Positiv:: Lovely stay ,clean rooms , comfortable bed, good food, fantastic staff.

Negativ:: Nothing

Positiv:: Everything

Positiv:: Everything was just perfect

Negativ:: That I had to leave :(

Positiv:: Sehr schön hotel wir kommen wieder

Negativ:: Preis

Positiv:: Staff and Location. were excellent.

Negativ:: Nothing

Positiv:: Everything was great starting from the location

Negativ:: The check out was very slow

Positiv:: The concierge staff was very helpful and was probably the best part of the stay.

Negativ:: The overall stay experience was quite below expectations. We had booked a partial bospherous view, but their was no view, only from one corner of the room, with great effort, you could see the bospherous and paid a huge premium for it. The check in at the reception was quite weird, this girl at the reception (Safina), said she wanted to make our stay memorable and was upgrading us to a bospherous view room, given that it was our first time in Istanbul and showed us the room also and then wanted to charge an extra 300 euros + taxes for the upgrade?? like really. If we wanted to spend that money we would have booked it ourselves right?? we would not be waiting to come to the hotel and be told that we are upgrading , (which means complimentary gesture at most hotels) and then ask for money. We didn't ask for it!!! SO that was putting off. We were getting the kempenski hotel for the same price, it would have been a much better option, as location is far superior.

Positiv:: Mega frühstück

Positiv:: The breakfast is not available

Negativ:: The breakfast is not available

Positiv:: - Frühstück sehr vielfältig und lecker - Hamam, Dampfbad, Innenpool und Sauna ohne Gebühren benutzbar. Dampfbad und Hamam sind super. - Lage sehr gut (im Zentrum von Sisli, in der Umgebung ist die Metro, Bäcker, Friseur etc. - trotz zentraler Lage kein Lärm - Zimmer sind groß und gut ausgestattet - Personal an der Rezeption sehr freundlich - Zimmer, Frühstückshalle und Hotel sehr sauber.

Positiv:: The position in the center of the city

Negativ:: The noises you can hear from the room

Positiv:: I was offered a free upgrade to an executive room with an enormous bed. It was quiet. The hotel has a great spa, and two pools. I used the indoor one. But I liked the most a great Turkish bath (hammam) with marble columns. Unfortunately, it was not in service on my first evening and I had no time to use it later. Service was impeccable, staff at the reception and elsewhere very polite and in good mood, willing to help. .

Negativ:: I found nothing wrong during my stay.

Positiv:: Rocking chair at the room

Negativ:: -Mini bar was locked, must pay deposit to use the refrigerator. -Key card for the elevator always hanging. -Paid the amount in Euro not Turkish Lira without notice ( scam ) for me

Positiv:: Location, staff

Negativ:: NIL

Positiv:: I want to thank Mr Batuhan on the reception he was very helpful guy with a smily face every time and his friend Mr yunus really thank you so much for everything , the location is good and my room was pretty clean .

Negativ:: Nothing .

Positiv:: I just love the beauty of the hotel. Food was great and room service staff was amazing. Love the location.

Positiv:: well they were very kind and gentle

Positiv:: V GOOD

Negativ:: NO WINDOW AT THE ROOM

Positiv:: cleanliness, order, service, quality of service and staff, location, food.

Negativ:: N/A

Positiv:: Everything

Negativ:: Nothing

Positiv:: Alles wieder bestens

Negativ:: Komplizierte Abrechnung. 1. Übernachtung wurde schon vorher abgebucht. Muss nicht sein.

Negativ:: Interior design made my eyes bleed (as an architect). Expensive but not tasteful.

Positiv:: The staff was very nicely people and specially MR. RIDVAN YAZICI reception guy

Positiv:: Sehr freundliches Personal, tolles Wellnessbereich und Pool, Frühstück ausreichend.

Positiv:: The location, the facilities, and staff. Glad to have booked a room with sea view - it was worth it to open my drapes every morning to sailboats in the marina and beautiful, blue Marmara.

Negativ:: The hotel overall can really use a professional decoration overhaul. It is quite kitschy, with overwhelming use of shiny metals, leaf motifs (on everything!), mirrors, and more. It almost feels like someone had the wrong idea to make the hotel look luxurious.

Positiv:: nice furniture and comfort.

Negativ:: the room needs some mantanince.. the rug needs to change & ac not so cold..

Positiv:: Everything is great there. Specially the stuff they were very polite and helpful. Specially Razvan he was great.

Positiv:: The gym and front entrance staff was excellent, espercially Majed Tezulastiran. Always willing to help us, thank you.

Negativ:: The location was terrible for us we were on the wrong side should have stayed on the other side. The Breakfast was poor the worst I had ever had at a five star.

Positiv:: The spa facilities are good

Negativ:: Location is not good. Toilet flushed did not stop water running in last night. Had problem in setting aircon, apparently, reception told us this is set by the hotel and we need to phone reception every time we wanted to change and only they can change it. I complaint several times to reception and was only told that on the morning I was leaving. Although I complained several times before and every time I was promised a technician was on their way, however, it never came. Very poor communication from reception. It is a no for me, never again.

Positiv:: Rooms clean and tidy.

Negativ:: After check in I requested the information regarding the rooftop pool. The staff member said it was closed, to my horror, because this was why I had picked this hotel as it is one of the few hotels in Istanbul with a pool outside in the sun (at a reasonable price). I complained and phone calls were made to see if I could use it, the answer was no. Finally a manager came, who was polite and helpful, but said there was nothing he could do as September is classed as winter and the pools been closed over a week now. We then spent an hour trying to find a new hotel with the same offer at a decent price, but it meant more money and another taxi ride (traffic is crazy in istanbul). The manager returned apologising saying we can use the pool but not to tell other guests. When we used to pool the next day- there were 10 other guests using the "closed" pool facilities. We were offered no compensation, for the time I wasted trying to find another hotel, or for the fact they closed the pool and this is not mentioned on this website. To offer no compensation other then a sorry is not acceptable for all this drama- especially to find plenty of other guests using the pool. Its really very bad customer service, especially as you were very happy to cancel the reservation due to this matter. The staff member upon check out was rude and unhelpful.

Positiv:: I really like the comfort of the rooms - equipped with all necessary things, clean and comfortable. The bed is very good. Nice food at the bar on the roof. The food is nice. Location in Kalamish for me very nice too. Good view of the Marmara sea. The price is very reasonable. A friendly atmosphere.

Negativ:: I had some misunderstanding (actually, not professional behavior) with one of the receptionists. When my wife came to extend her key after breakfast this (not clever) guy asked her to pay for room service. He made it even after my morning warning not to bother her (and deposit on my card). And not even thought, that her belongings are in the room (how she should pay, if she doesn't have access to them?). But very professional guest relations manager promised that it would not repeat, so I hope it will be like this =)

Positiv:: Everything is OK!

Negativ:: Der Musikbeat und der Bass von der Dachbar waren in meinem Zimmer 1462 sehr laut

Positiv:: Aussicht Restaurant

Positiv:: Das Personal war großartig, insbesondere Malinke. Ich kann es kaum erwarten, wieder dorthin zu fahren.

Positiv:: Amazing! They made a special surprise birthday cake and ballons in the room for my 2 year old daughter! So amazing! And provided milk in an emergency for my daughter

Negativ:: Nothing

Positiv:: Breakfast was good

Negativ:: In the evening, in my room in the residence, if I opened the window; the smell of the grill of the restaurant next door fills the room!

Negativ:: Extremely busy during the weekend, the staff can be overwhelmed at times. The executive facilities cannot sustain the crowd during the weekend. We had to wait sometimes 15-20 minutes to be seated in the executive lounge for breakfast, and were not offered the possibility to go have breakfast in the restaurant instead. The room is adequate and clean, the bathroom is small but functional. Nothing spectacular about the room but comfortable. However, the light in the bathroom did not work and we tried 2 times in vain to have it fixed. The pool area, gym and spa are wonderful. The roof lounge 16 is magnificent! Although I understand it is closed from October to May. Finally, the location seems nice at first glance, close to Dolmabahçe and the Bosphorus, but really accessing the hotel is extremely complicated. By public transport, you have to walk uphill a very steep hill which can be dangerously slippery if it is raining. If you are getting around by car or taxi, there is only one small road in and out of the hotel. It is very congested day and night and traffic delays are monstruous especially early evening. In fact, many taxis refuse to get there because of this. This is a handicap for a major cosmopolitan hotel.

Positiv:: Pretty much everything.

Negativ:: Nothing

Positiv:: Great bar roof16, large swimming pool, well-equipt room, we were staying in the living building, with the amazing view! High level of hospitality and good concierge,who could solve any your problem with bookings and propose nice places to stay

Negativ:: none

Positiv:: Very very Friendly staff. The location is PERFECT. I booked a room with the Bosphorus view and it is amazing. PERFECT! Breakfast in the executive lounge was also perfect.

Positiv:: The property was extraordinary. Excellent location with a beautiful view of the Bosphorous river.

Negativ:: The 16th floor Bar had a good location and view but the appetizers were subpar.

Positiv:: It was good pl.

Negativ:: continental breakfast.

Positiv:: Sehr gut ausgestattetes Hotel.

Positiv:: The view, the smell in the hotel, location, food, many pillows

Negativ:: The hotel needs renovation. If you bought the breakfast in the executive lounge you can’t go to the normal breakfast at the 7 th floor:( the bed lining was so old, that it was not possible to sleep on it. You can here all your neighbors.

Positiv:: The staff were amazing!

Negativ:: Gym was very small

Positiv:: Sehr schönes und saubares Hotel wunderschöne Lobby !

Positiv:: Great hotel in a very good location. It is situated in the European side of Istanbul, so its less crowdy and noisy compared to the old city of Istanbul in the east side. The fitness center is one of the best i have ever been to. It has everything you can imagine. And all is for free (except the massages).

Negativ:: We had to pay 20 euro / day for internet. Based on Turkey prices it is very expensive. And i think that such a great hotel should provide internet for free to its customers.

Positiv:: Service

Negativ:: Breakfast

Positiv:: The design of the Hotel as well as the facilities offered are of great asset for the customer. Moreover, the staff is very helpful and kind and accommodate all your requests. Overall, the Hotel managed to create a distinguished atmosphere and thus it is recommended for all those who seek a priviliged treatment in a great location with remarkable facilities.

Negativ:: N/A

Positiv:: Rooms were gorgeous, staff was extremely courteous and helpful. All the facilities were a "10" in luxury

Negativ:: Food/Beverage prices were obscene. $65 lire for breakfast (that's about $50+ US) . A coke in the bar was $13 lire ($10)

Positiv:: Die Lage des Hotels und somit die Aussicht auf dem Bosporus sind Fabelhaft. Die Mitarbeiter im Hotel sind sehr bemüht um einen angenehmen Aufenthalt zu gewährleisten.

Negativ:: Die Erste Nacht wurde uns ein Standardzimmer gegeben obwohl ein Executive Double gebucht war. Das war ein Downgrade wie ich es noch nie erlebt habe! Nachdem wir unseren Standpunkt mehr als deutlich erklärt haben, wurde uns für die folgenden 2 Nächte das gebuchte Zimmer gegeben. Für ein Hotel dieser Kategorie wären Früchte und Blumen im Zimmer zu erwarten gewesen, die bei uns leider gefehlt haben. Dennoch möchte ich die Breitschaft des personals unterstreichen diese unannehmlichkeiten zu beheben. Uns wurde bei der Abreise 20% Discount für die erste Nacht gegeben und die beanspruchte Zimmerservice und minibar Leistungen geschenkt. Somit waren wir wieder zufrieden und würden dieses Hotel weiterempfehlen.

Positiv:: Mir hat der Wellness-Bereich sehr gut gefallen. Da ich weltweit in Hotels darauf achte, dass ich eine solche Zone drin habe, bin ich mit vielen eindrücken konfrontiert. hier war es perfekt!!!

Negativ:: Nespresso-Kapsel-Service! Wollte anstatt gelbe und rote Kapseln einfach schwarze. Dann hat es geheissen, das müsse ich über den Room-Service machen...

Positiv:: it is comfortable and well maintained hotel with beautiful views and convenience to stores and restaurants in Nisantasi

Negativ:: a light breakfast e.g. coffee and rolls should be included so that one does not have to feel compelled to spend the 35 euros if all one needs is a light morning snack

Positiv:: Auf allen Ebenen sehr freundliche zuvorkommende Mitarbeiter. Die Aussichtslage ist atemberaubend von der 17. Etage der Exekutivelounge, in der man auch frühstücken und abends bei Häppchen und Getränken sitzen kann, sofern man das Geld für ein Exekutivezimmer ausgeben möchte.Man kann sehr gut von der Station Kabatas mit der Straßenbahn einige Haltestellen zu allen Sehenswürdigkeiten wie Blaue Moschee, Hagia Sophia und Top Kapi fahren. Mit dem Taxi kostet es 5 TL zur Station, zu Fuß ist es nicht so toll, weil an der Straße, aber auch nur 15 Min.

Positiv:: die Aussicht

Negativ:: Die Lage, schwer zu erreichen, die Staus auf den Strassen, man konnte nicht mal mit Taxi nachmittags hin, nur laufen über viel zu volle Strassen.

Positiv:: Die Aussicht

Negativ:: Personal spricht spricht keiner ein Wort Deutsch oder franz. nur englisch englisch

Positiv:: ruhig , schöner Garten tolle Aussicht

Negativ:: Kein Spa.Wir wussten im Vorfeld nicht dass die Spa- Anlage sich in renovation befindet.Viel zu hoher Preis für eine Tasse Kaffee oder ein Glas Wein in der Bar.

Positiv:: Die Aussicht fantastische Bosphorusblick, die Lage, sehr freundliche und kompotente Mitarbeiter.

Negativ:: nichts, alles bestens.

Positiv:: Excellent location, luxury and very nice staff

Positiv:: Pera Palace is a drop of tranquility in such a vibrant city. I traveled with my parents (their first time to Istanbul, I used to live there) and we benefited from a fantastic airport transfer, a Pierre Loti suite and a deluxe golden horn room. Turndown was consistent, cleaning of a very high standard too. The balconies were excellent to relax on after a long day of walking around, and the hotel itself contains a number of beautiful sitting areas. The Cuban music on Tuesday is definitely worth a listen (I studied in Havana so can assure you it is quality). It’s better to stay at Pera Palace than in Sultanahmet because of its proximity to less frequented areas by tourists such as Cihangir, Karakoy and Tarlabasi. There are a lot of excellent restaurants, cafes and bars walking distance from the hotel. A huge thank you to Orcun for organizing fantastic chocolate covered strawberries and wine upon our arrival (he also helped us with the reservation before even whilst he was on holiday), Esma for being so caring and considerate towards my parents and attentive in the Patisserie and the bar, Hakan for his great service and big smile and all of the other staff whose names I fail to remember for making our stay spectacular. Çok teşekkürler!

Positiv:: Beautiful hotel with character. Very Professional, polite, caring staff. Always taking care of everything promptly. Very clean rooms and Bathroom. Clean white sheets. Comfortable bed and pillows. Very good food at the restaurant and decent breakfast. Mr.Ahmed, The v kind lady from house keeping. Everybody in the lobby lounge, reception and concierge and Nurten who kindly made Ihlamur tea for us when we were down with the flu .... honestly every single person went out of their way to make you feel happy and at home . Big Thank you to all of you for your very kind and warm and true Turkish Hospitality. Without doubt we will return back as we did and recommend it to friends and family.

Negativ:: Couldn't use the towels .... they weren't as white and soft as they should be.... especially when you can find such great towels in Istanbul. The High Tea in the lobby needs more attention and some change ... F and B section was weak in this part and can do so much better. Fruit flies in the lobby also a nuisance.

Positiv:: Great breakfast and location.

Negativ:: Nothing.

Positiv:: Ambience, heritage and room were all great. Bed is one of the best - especially after 10 days on a gulet. Beyoğlu is a great area - locals, young people as well as tourists and easily to access art museums and heritage sites without the mass tourist throng of Sultanamet.

Negativ:: The surly guys who stand outside the front door, chatting to each other and block the footpath are an unnecessary element of an otherwise great hotel experience.

Positiv:: Location is great

Negativ:: Staff was not friendly

Positiv:: History

Negativ:: Nothing

Positiv:: This is a top Hotel with a superb ambience and we felt at home there. Any criticisms may be seen as shortcomings on perfection. The Hotel location was good for overall position but not so good for proximity to noisy main high speed road which cancelled the benefit of the balcony otherwise it did not intrude.. When the patio door was closed there was no disturbance within the room. Excellent breakfast buffet in a well organised breakfast room. But no kippers! Excellent to visit to Ataturks room. It is great that the hotel keeps this memorial.

Negativ:: No internal dining room in summer. Dinner was served on the terrace but on the two occasions we had planned to dine there the wind was far too strong. We never dined in the hotel. Plenty of alternatives in the area. Extraneous noises did disturb the general quiet in the room on occasions mostly in the morning - never really worked out the origin - but I suspect it was something to do with making up the room next door. We did not hear habitation noises - conversation for example. The staff were generally as attentive as you would expect but you could sit on the terrace for several minutes before you were approached. I did get the feeling that some were not as well trained as others.

Positiv:: Sehr nettes zuvorkommendes Personal. Gutes Frühstücksbuffet. Das Hotel ist wunderbar altmodisch und wird ordentlich geführt. Lage perfekt in einen ansprechenden Viertel der Stadt.

Negativ:: Das Essen in der Bar, besonders die Artischockensuppe, war eine Katastrophe. Die Tomatensuppe auch nicht viel besser. Auch die Margaritas waren scheusslich, hatten mit dem Orginal wenig zu tun. Also Finger weg von der hauseigenen Küche. Dafür wird man gegenüber im Mezze und anderen kleinen Lokalen um die Ecke hervorragend bewirtet. Em

Positiv:: Wunderschönes Hotel! Ein Traum, luxuriös und voller Geschichte! Sehr nettes zuvorkommendes Personal. Tolles Frühstück! Sehr guter Service inkl. Spa, immer wieder gerne danke an das Team! Bis bald

Positiv:: Staff amazing. Unable to find any fault

Negativ:: Amazing. Unable to fault

Positiv:: Die Lage war sehr gute mit guten Restaurants in der Naehe. Raum für Tee und Lesen hervorragend eingerichtet. Das Hotel war sehr sauber. Die Zimmer haben Parkett und keinen Teppich.

Negativ:: Das Frühstück war unter den Erwartungen und hat nicht besonders geschmeckt. Das Badezimmer hatte ein Glas zum Schlafzimmer. Wenn man nachts auf die Toilette ging, weckte das Licht diejenigen, die schliefen. Ein Vorhang im Schlafzimmer würde ausreichen, um das Glas während der Nacht abzudunkeln.

Positiv:: Wonderful room. Premier room with sauna. Size of the room is great. Also the room facilities are great.

Positiv:: The reception help in checking in and out to satisfy the customer. The way of welcoming the customer, and the quick response of the concierge

Negativ:: I prefer to have also a kettle with the espresso machine for tea and Nescafe

Positiv:: Very clean hotel, beautiful room design, frindly and professional staff, good location, quiet,

Negativ:: Parking is not free. I had an issue with a taxi driver and I report it to the hotel management and the supervisor was pretending to report the issue to the police but the lady forgot to get the plate number from me which means she was just faking. The laundry service was not 5 star.

Positiv:: Everything about the hotel is excellent. I enjoyed taking a selfie with Mr Nusrat

Negativ:: The clocks on the nightstand are noisy as they are ticking, it maybe better to switch to digital clocks

Positiv:: Ein ruhiges Hotel in absoluter top Lage Vom Empfang bis Abflug alles perfekt und sehr exclusive Zimmer . Hervorzuheben ist das Personal in aller Freundlichkeit und Hilfsbereitschaft.

Positiv:: Luxury

Negativ:: Location,lobby

Positiv:: Very good location Clean rooms but with classic interior design

Negativ:: High price You have to wait at least 15 minutes to offer you a taxi They let me wait for 15 minutes to receive my room, although i arrived at 4 pm

Negativ:: Close to the shopping , the rooms are big and the reception is very friendly, especially Mr. Tarek. Thank you

Positiv:: We were checked in early, and really appreciated this. Called us taxis immediately.

Negativ:: Breakfast staff needed more English training.

Positiv:: Very clean well managed Staff were pleasant and helpful

Negativ:: Nothing

Positiv:: Lovely property with quality furnishings and large room sizes

Negativ:: nothing

Positiv:: Sehr sauber und schön, das Personal spricht jeden Gast mit Namen an, kleine Details machen es aus! Perfektes Erlebnis, Top Lage und super Mitarbeiter - Bravo!

Negativ:: Die Administration von Kreditkarten.. ich habe den Urlaub mit meiner alten Kreditkarte gebucht (welche ich nicht mehr hatte). Nun wollte das Hotel einen Beweis, dass die Kreditkarte mit gehört, andernfalls müsse ich den Betrag nochmals mit der neuen Karte begleichen. Wir konnten das Thema aber erledigen.

Positiv:: Ruhige Straße, Klimaanlage, gutes Frühstück und sehr nahe an historischen Stätten, aber auch in der Nähe billigerer Restaurants in Richtung Westen.

Negativ:: Zwei kleinere Beschwerden: Strom im Zimmer funktionierte nur mit Zimmerschlüssel, sodass man seine Ausrüstung nicht aufladen konnte, während man nicht im Zimmer war. Und der einzige englische oder amerikanische Sender auf dem Fernseher war BBC News, der nicht proportional zu den verschiedenen französischen und italienischen Sendern schien.

Positiv:: It was clean, food was okay, many restaurants and shops around, close the to blue mosque and Grand Bazar

Negativ:: The transportation were hard, if you are planning of going you have to know that you will be walking all the time. I was traveling with my mom and the location ruined the trip. Metros are always filled, the Streets are old mostly down and up hill so hard to walk there. The taxis don't accept to give shorts rides. We went to Bursa by the fury and we had to walk alot to the hotel. If Google showing 10 min walk there truth it will be 30 min. Also the beds wear smaller than normal single beds

Positiv:: Excellent staff, great comparing to what tou paid

Positiv:: Location. Hospitality of staff

Negativ:: Nothing really

Positiv:: Hallo Sultan Royal Team, hat uns sehr gefallen das Hotel. Herr Rasit und seine Kollegen und Kolleginnen sind sehr freundlich und sehr zuvorkommend. Helfen bei jeder Gelegenheit. Frühstück fanden wir lecker. Hatten gute Auswahl. Ist unser 2tes mal in Istanbul. Bis jetzt das beste Hotel das wir hatten. Vielen Dank an Herrn Rasit für die Transferorganisation. Macht weiter so. I like

Negativ:: Fanden wir nichts.

Positiv:: Excellent location and everything is within walking distance. Rooms very comfortable and quiet, we didn't experience any noise. Hotel was clean, beds were very comfortable and the air-conditioning worked very well. Staff very attentive.

Positiv:: The property was located at a very central, yet quiet area in Sultanahmet. The rooms were nice and clean. The staff was very friendly and helpful.

Negativ:: Our credit card was charged by booking.com and when we reached the hotel they said that they have not charged the card and we needed to pay. This is a confusion & booking.com should make this easy and remove this confusion

Negativ:: Kein früchtük gehapt

Positiv:: everything room toilt breakfast

Negativ:: nothing

Positiv:: The staff was EXTREMELY helpful and very sincere people. I felt very safe there with them!!!

Negativ:: I liked everything. They did a great job....anything I was concerned about they took care of or explained instantly.

Positiv:: Sehr nah am Zentrum, Personal sehr freundlich und bemüht, keine 5 Minuten zur Hagia Sophia und der Blauen Moschee. An und für sich ein super Preis-Leistungs-Verhältnis

Negativ:: Leider waren die Schrauben des Nachttischlampe und des Föhns im Badezimmer locker, ist aber auch das einzige zu bemängelnde

Positiv:: The staff is extremely helpful. The breakfast spread is good and location is excellent.

Negativ:: We booked the Deluxe room and it was still too small.

Positiv:: Einfach traumhaft ❤️Das schönste Hotel in Istanbul

Negativ:: Es gibt nichts zu bemängeln!

Positiv:: Excellent overall stay at this beautiful hotel. The facilities were great and the rooms were spacious and very comfortable (good bed). The outdoor pool area has some spectacular views although the pool it self is very cold. 10 min walk to a metro station and many restaurants nearby. The spa/indoor pool area is great, but it really needs a jacuzzi/hot tub in my opinion.

Negativ:: To be honest this hotel really lacks in staff hospitality and overall kindness. We did not feel welcome at reception as the staff really seemed unhappy. Basically just gave us the room key and that was it. I find it hard to understand how you can run a five star hotel with staff that speaks limited english and seems to be generally unhappy.

Positiv:: Frühstück super, alle sehr freundlich, es gibt nichts was verbessert werden müsste. alles perfekt.

Positiv:: Every thing was perfect..

Negativ:: Its was very hard to find taxi from the hotel and I waited too many time just to order taxi from the hotel..

Negativ:: We can hear car noise from the high way in front of hotel.

Positiv:: everything was amazing very modern delicate quiet rooms very nice room spacious speacly the junior suite it is just amazing but the break fast not as expectations as a five-star hotel not much variety comparing with another hotel like swiss sotel besphore or cvk other that it's a very nice place to stay

Positiv:: Ali and murad were the best ... they were sooooo helpful and kinda with smiley face .

Negativ:: We were looking for two beds in each rooms .. they forced us to accept a room . Which we were not happy about it . And no welcome fruits .

Positiv:: Price was good and room is nice. All new

Negativ:: Pool is closed earlier than advised. Loud mosques nearby, food at Asian restaurant is terrible, hard to get a hold of concierge.

Positiv:: I like the staff they were do friendly. And they had so much attention to the guest request.

Negativ:: The cleaner in the room wasnot that clean as expected

Positiv:: Everything especially the scent of the lobby area, sparkly clean, the ambiance, house keeping is amazing, room decor and view

Negativ:: Nothing

Positiv:: Die Angestellen waren Mega freundlich, besonders hazal und semra.

Positiv:: It was a new and modern property, friendly staff good breakfast and food, amazing pool and restaurant, cozy location

Negativ:: Actually nothing

Positiv:: Location is great. The facilities are good. The products in the bathroom are amazing. They even have a hair straightener, which is absolute love. Rooms are spacious. Loved a hotel

Negativ:: The door in the shower was not closing fully If there is a party on the Soho House roof top, you will hear it, and it will not finish at 3am. I waked up in the middle of the night and wasn’t able to sleep till 4am, when it’s finally finished.

Positiv:: Everything. The breakfast buffet was excellent.

Positiv:: Beautifully designed with excellent facilities. The room was so equipped with everything you could possibly need, you could literally arrive with just your clothes. Very comfortable bed. Great breakfast (buffet on the weekends which we better than the weekdays). Got an early check in as the room was available which is always a plus. Great rooftop pool, and bar. Overall really recommend. Staff even came throughout the day with fresh ice and water. Attention to detail was great, and really felt comfortable during my stay. Large and well equipped gym and lovely spa area.

Positiv:: Der Garten des Hotels und die Lage in der Stadt

Negativ:: Das Haus ist alt und das Licht in den Fluren ist zu dunkel

Positiv:: Tolles Club-Konzept mit einem wunderschönen Palazzo mit Sonnenterasse und libanesischem Restaurant. Schönes Vintage-Fitnessstudio, Hamam Treatments vorhande. Elegante Einrichtung, Hipster Place.

Negativ:: Die Drinks waren nicht ausgewogen und es gibt keine Hilfe mit dem Gepäck, für einen solchen Laden passt das nicht.

Positiv:: The hotel's amazing location was my favourite. Everything you need is just a stone throw from you. The high street was just 10minutes walk from the hotel, they have a lot of local and international shops on their high street and its open 24hrs. Theres also a number of local fast foods close to the hotel which was quite good as well. The breakfast at the restaurant by the lobby was awesome. The gym was always open

Negativ:: The loud music at night coming from the pent house was too much. sometimes I wouldn't sleep until midnight after the parties were finished. It would. be nice if they could change the rules of not being able to take pictures inside the club house. That made me scared and uncomfortable. Also the rooms had bad and poor lighting but am guessing that's the concept of the house. Lastly some of their staffs weren't helpful when asking questions

Positiv:: Location.confortable bed and pillows.big choice of cowshed shampoos and shower gels in the bathroom.acces to soho house club ,bar and restaurant

Negativ:: Staff at breakfast not very nice.even if breakfast is included in the booking you will pay for it(i took coffee and granola with yoghurt every day)as hot drinks are not included nor the granola.its a buffet that you are not allow to touch but just as a sample.didn’t ask what was included in my booking because the unfriendly staff and their poor english...

Positiv:: Great place to stay and visit Instanbul

Positiv:: Attention to detail fantastic. Everything is thought of. Staff were wonderful. Location very good. Simply beautiful. The Spa is the best I have ever seen!!

Positiv:: Die Zimmer und der rooftop Bereich

Negativ:: Das man oben nicht telefonieren und keine Fotos machen durfte.

Positiv:: The place is lovely and very comfortable, the staff are always smiling in the faces of customers, the deal is very classy

Negativ:: All the details I liked, except that the pool was closed

Positiv:: Good atmosphere

Negativ:: The service is slow and the English proficiency of many staff members is below par for an international brand like Soho House

Positiv:: Great location, the staff could not do enough for you.

Positiv:: The hotel is fantastically located, only minutes from Hagia Sofia and the Grand Bazaar. It is in a very tourist area, which means that access by taxi can be problematic. The staff were really lovely and helpful. Because it is in such a tourist area, the rooms were a bit small. The breakfast was great, with a lot of fruit and vegetables. There is a sauna, steam room and gym, which is quite nice after a day of walking the city. Overall, a great place to stay.

Negativ:: The wifi needs to be upgraded: it works, but it is spotty and not very fast.

Positiv:: -Die Lage ist TOP! -Freundlichkeit SUPER

Negativ:: Dachterasse ist ein Witz und entspricht nicht den Bildern auf der Seite (diese ist nicht zu gebrauchen bzw Muss renoviert werden). Tipps: -Sich auf eigene Faust/ Taxi ab Flughafen zum Hotel und zurück nehmen ca 52 TL (über Hotel zu teuer). -Istanbul Card nehmen Bahn/ Boote am Hafen dann SUPER günstig.

Positiv:: Friendly staff. Accomodating. Extremely central location for Istanbul.

Negativ:: They tried to push a tour on us but it wasnt too bad. Overall very good people!

Positiv:: Great location

Positiv:: Everything was fine Clean, comfortable, nice location, and good price

Positiv:: Great hotel. The staff are polite, knowledgeable and very helpful. They arranged travel and massages, and recommended good places to eat The location is excellent if you want to spend time in the old town.

Negativ:: Internet could have been better.

Positiv:: The welcome and the staff. Wonderful location

Positiv:: I like the staff dealing and kindness and cooperation. They allowed to stay at a rest room in the basement after checkout as we have late flight.

Negativ:: I did not like the breakfast as There is limited foods offered and repeted. Also , the turkish hamam very difficult to reserve a slot. The coffee offered in the loppy is expensive comparing to nearby restaurants. They did not give us a late checkout even two hours. The offered tourism trip to other area such as sabanga and Borsa are very expensive around 700 lira.

Positiv:: Location and staff very helpful! Always smiling, showing guests a lot of respect!

Positiv:: The Turkish bath and sauna was really a plus. You can make reservation from 7am to 10pm then enjoy the private space in the Turkish bath room. Breakfast was fantastic, especially the tea and coffee. Staffs are kind and helpful, they couldn't help more. Location was great, only 7 minutes to the Hya Sophia and there are lots of markets, shops and restaurants nearby.

Negativ:: I wish I could have more time to stay...

Positiv:: The location was excellent - right in the heart of Sultanahmet. The bed was very comfortable and the staff were very friendly.

Negativ:: The bathtub could have been cleaner.

Positiv:: A very nice location + a very friendly staff.The Hotel is small,but nice

Negativ:: The rooms are too small+description is wrong:rooms are not suit.for 4 persons,even for 3 pers.not comfortable(Suites).Rooms are looking to a wall,at least the suites.

Positiv:: the staff was very friendly and this nice hotel is located in the most interesting place of Istanbul, near ayia sofia and blue mosque. And with great connection with other places such as Grand bazzar and the taksim square.

Positiv:: Location, clean room and good beds, private use of sauna, friendly staff, spacious room for 2 persons

Negativ:: The room in the first floor was sometimes quite noisy, in the room was lack of wardrobes especially with shelves, the lights with the key card was hard to put on, it would be nice to have some variation in the breakfast

Positiv:: The staff were very friendly. i felt like home. The hotel is in the middle of all attractions.

Negativ:: The hotel is small compared with the pictures on the site

Positiv:: The staff and the location. The room was fine as well

Positiv:: The location

Negativ:: Next door construction

Positiv:: Sehr nette Mitarbeiter und ein sehr guter Service.

Negativ:: Ein wenig zu laut von der Strassenseite.

Negativ:: das Hotel ist nur zu empfehlen wenn man mit wenig Schlaf auskommt. Lärm von der Strasse bis weit nach Mitternacht und im Hotel ab 06:00 morgens.

Positiv:: Sehr zuvorkommendes Personal, sehr zentrale Lage, schöne Zimmer

Negativ:: nein

Positiv:: good quality for given price. Was only due to the low season I am affraid.

Negativ::

Positiv:: staff service / welcome

Negativ::

Positiv:: Dieses Hotel besticht durch seine bezaubernde "Niedlichkeit" - d.h. ein ideales "lauschiges Plätzchen" - klein aber sehr stilvoll - eben richtig "schnuckelig". Das Zimmer war ausgesprochen ansprechend und hübsch (eben im Stil des Landes) und luxoriös ausgestattet, super sauber und zum Wohlfühlen. Zudem ist dr kleine aber hübsche SPA Bereich eine Augen- und Körperweide.

Negativ:: ---

Negativ:: Nichts

Positiv:: Das Personal war freundlich , Concierge Service gab gute Tipps, der Zimmerservice exzellent, Personal an der Rezeption war sehr gut. ich würde sehr gerne wieder dort absteigen.

Negativ:: Das Frühstück kann besser sein

Positiv:: Pro: Breakfast includes a vast variety of foods, however, it does not serve smoked salmon for the breakfast. The waitresses and waiters were very kind and cleaned the tables very fast. rooms are well decorated and my room, which was on the mid floors have a good view. The looby is decocted with many orchid flowers and a very pleasant scent can be smelled everywhere.

Negativ:: cons: The staff is not sufficient for this amount of guests. You may waste your time in line for check-in, check-out or even for taking a taxi, especially in high season.

Negativ:: The housekeeping staff is taking our personal stuff. We complained and then return our stuff. Be careful with your personal items in the room

Positiv:: Breakfast, location

Negativ:: Very busy, crowded

Positiv:: Sauberkeit

Negativ:: Lange Wartezeit bei check in, check out. Personal ist beim Samstagsfrühstück überfordert. Man fühlt sich wie im Bahnhof

Positiv:: The staff was so friendly, the breakfast was great, the room are so ckean. So easy to get a taxi as they line up in front of the hotel. High security check up.

Negativ:: I wish that the location was a little bit more closer to Taksim Square

Positiv:: + super nettes, höfliches und zuvorkommendes Personal + sehr sauber + sehr modern + sehr nobel + sehr gutes WLAN + super Spa Bereich + wunderschöner Ausblick + große Zimmer + super schönes Badezimmer + gute Lage (1 Station bis Taksim) + Preis-Leistung-Verhältnis

Negativ:: - 11 Min. bis zur Metrostation zu Fuß (Osmanbey) - Frühstück: * zu überfüllt * man wird keinem Platz zugewiesen, sondern muss sich einen Tisch in der Menge suchen * kein wechselndes Frühstücksangebot

Positiv:: Hotel was beautifully decorated

Negativ:: Maintenance in rooms really needs to be addressed, and smoking rooms should not be used as nonsmoking rooms!

Positiv:: The room was very nice specious bathroom.

Negativ:: Some of the furniture was a bit damaged like ripped couch or scratched tables.

Positiv:: Nice hotel but its so crowded.

Negativ:: Crowded

Positiv:: Location, facilities, service and STAFFS!!

Negativ:: Absolutely NOTHING

Positiv:: The hotel is amazing! If you are in Istanbul, you should visit this wonderful place! Thank you to the staff of the executive lounge - professionalists, the service is excellent there! We wish you all the best!

Positiv:: Big rooms and nice food

Positiv:: Gute Ausstattung

Negativ:: weit vom historischen Zentrum

Positiv:: Top Zimmer und super Service

Negativ:: Nichts

Positiv:: Breakfast is reach and authentic. Room service and room service menu is very good. Personal is very helpful and polite. We have left our documents in the safe and left the city- they by phone request found our documents, verified and gave them to our friend who was able to pick them up. All is quick and without additional problems. Thank you!

Negativ:: We would prefer to have less soft mattress, but it’s not critical. Location is near the underground and close to business areas but far from historical center.

Positiv:: Location and facility

Negativ:: None

Positiv:: The location was great.

Negativ:: The delay in responding to requests

Positiv:: Area around.

Negativ:: 1st they hold half of agreed amount before I arrived and that is not as I booked. 2nd staff was tough 3rd cleaning was bad.

Positiv:: Very comfortable bed and well appointed ted room. Smell of smoke on arrival in a non smoking room. Otherwise lovely room and location

Negativ:: Smell of smoke really detracted from the wonderful room

Positiv:: Room service and food

Negativ:: I wish if more staff are available at reception .

Positiv:: Clean, comfortable, excellent location

Negativ:: Indifferent Staff

Positiv:: Wonderful place and neighbourhood ☺

Positiv:: Excellent breakfast with amazing variety and good service. Rooms are comfortable with good beds and good service all around. Didn't get a chance to try room service but the minibar selection is good and the direct access to the mail is convenient.

Negativ:: Though I wasn't there for business I did drop by the business center. It is unmanned which is fine but all the workstations there have Turkish / German keyboards and Turkish language Windows environment, making it at times even difficult to find the @ sign to log in to your email. They should keep at least one clearly marked workstation with an English setup.

Positiv:: Schöne Zimmer mit einer Hammer Aussicht. Bahnstation und Einkaufsmöglichkeiten unmittelbar in der Nähe. Personal überaus aufmerksam und freundlich. Innen und Außenpool wurden ebenfalls genutzt, sehr gut. Wir kommen wieder!!!

Negativ:: Leider ging mein Fenster beim öffnen kaputt, wurde aber innerhalb von 15-20 Minuten instandgesetzt.

Positiv:: Ismail at the reception was so wonderful, friendly and polite. The breakfast was delicious