Hotels in Istanbul

Positiv:: Location is unbeatable . Rooms are beautiful ; spacious, modern, and clean. This is practically a brand new hotel. Staff is very helpful. Breakfast is recommended ,Location is unbeatable . Rooms are beautiful ; spacious, modern, and clean. This is practically a brand new hotel. Staff is very helpful. Breakfast is recomm

Negativ:: Rooms can be a little noisy because of location and the way our rooms was right by the elevator but nothing to really worry about.

Positiv:: Being in the heart of the historical part of Istanbul yet no noise. The room is very spacious, beds are very comfortable, shower is luxurious. Friendly staff. Free upgrade with view of Hagia Sophia

Negativ:: if anything, to reach the top floors you need two different elevators. But this is a minor problem compare to all the hotel has to offer.

Positiv:: Location was fantastic. Hotel was clean and well-maintained. View of the sites was excellent on the front side of the building.

Negativ:: View on the back side of the building awful.

Positiv:: Komfortabel, exzellente Lage, Frühstück

Negativ:: Nichts

Positiv:: Personal und der Bosporus Ausblick waren wundervoll

Positiv:: Everything

Negativ:: Nothing

Positiv:: Lage, Poolbereich, Personal

Positiv:: The staff was so friendly and excellent . We had the most memorable stay!

Positiv:: Everything specially the pool and the view.

Negativ:: Not their problem but the traffic in order to get there.

Positiv:: The hotel was perfectly located. It is situated in the middle between the old and new Istanbul and Euro and Asian side of the city. Cleanness, friendliness and luxurious standard is as expected if the four seasons hotels.

Positiv:: The people who worked at the hotel were so friendly and kind. We enjoyed Turkey so much more because of them.

Negativ:: Everything was perfect.

Positiv:: Location Staff Building Breakfast

Negativ:: Nothing

Positiv:: The service and experience is exceptional. The food is good and the view is breathtaking

Negativ:: Nothing

Positiv:: Greatest service! We have sent a special note that we will be staying with our 1.5 years old toddler :) and they have taken that opportunity to amaze us seriously! Starting from special amenities to our kid from Bulgary up to diapers, baby cream and special towels being ready on top of special bed. Every day guest relations were bringing special treatments to our child to eat smth like macrons, hot chocolate, candies, fruits etc. I had to use Business center to print out some documents and it was magnificent. Multifunctional printer/scanner was available and accessible via WIFI - great applauses for this! It made my day! We have enjoyed our stay at Four Seasons for 1000%. Special thanks for personnel at Aqua and Ocakbasi restaurants for making our Iftars special. Special bonus for our waiter - Fehmi who did his BEST to make our dinner and tea drinking experience special! Great Job guys! We visit Istanbul every year at least 4-5 times starting from 1996, and this stay was one of the most comfortable ones - this means a lot! Where will we stay for the next time in Istanbul? - definitely at Four Seasons!

Negativ:: We enjoyed everything and there is only 1 or 2 little comments. 1. We stayed in the room #2208 - please immediately check the faucets of shower cabin. It isn't working properly and there are signs of rust - which I think is not acceptable to a hotel at this level. Shower head and hose runs water from below. I think it can be fixed quickly. 2. SPA experience. Infrastructure and comfort level is great. Yet, value for money of SPA procedures are not up to standards. We have paid around 500 euros for Turkish hammam and ayurvedic massage, and honestly saying did not enjoy it much. Turkish foam massage was not proper and we were not fully covered with much expected white foam. Water temperature kept changing all the time which was not comfortable at all! I think they should carefully assess the professionalism of staff working there. Communication style and care was good and no comments about it. However, you want to get the best SPA experience at Four Seasons, which unfortunately is not there yet. Last time we went to SPA center at Les Ottomans and it was 10 out of 10! Perhaps there is smth to learn from them. 3. Communication style at Beauty salon. When the hotel guest comes and kindly asks you both in Turkish and English languages about availability of Nail kit - you should not refuse and rudely say - NO without even trying to understand what was the request about. Come on! I did not like their approach at all.Thankfully, SPA reception personnel were kind enough to provide it for me. 4. Supervisors' behaviour at Ocakbasi terrace. 20 of May after the dinner we decided to have a tea at Ocakbasi terrace. Great young man (unfortunately don't remember his name) had shown great deal of respect and service for us. We truly enjoyed it. Yet, the thing which pissed us off was the behaviour of his supervisor. Do not know his name - he wears glasses. We had to hear how he was bullying our waiter near the bar. It was rude. Please do not do that in front of guests!

Positiv:: Es war alles perfekt

Negativ:: Es gab nichts, es war einfach ales perfekt.

Positiv:: Sea view and shisha

Positiv:: Excellent standard throughout and great location

Negativ:: Weddings and functions run late and create a lot of noise.

Positiv:: Fabulous

Negativ:: Nothng

Positiv:: Every thing was wonderful the main things I like on the day of check out there allow me to stay at 3pm in the room without charging

Positiv:: Amazing in everything

Positiv:: Nedim Supervisor of the Reception Desk and Seera at the Guest Relation Desk were amazing.

Negativ:: Breakfast not very good

Negativ:: Duschen in der Badewanne finde ich nicht komfortabel

Positiv:: Unique experience of luxury and privacy in suite side. Feeling of history in a beautiful palace with modern facilities. Spectacular veiw on Bospherus. Very warm welcome with flower boquet and sherbet. Wonderful breakfast. Special thanks for all the friendly staff specially Mr. Najmuldin who is very helpful, respectable and gave us an informative tour of the place. We hope to repeat this visit again soon.

Positiv:: Everything was perfect, the location, the room, the facilities, the staff especially Maryam from the ladies in Red team who was an exceptional and magnificent lady in all aspects. Cannot thank her enough for her valuable help.

Negativ:: Breakfast could be better and more organized.

Positiv:: grand hotel with top location along the Bosphorus. Great pool, excellent service, stellar breakfast, top restaurants both for lunch and charming formal dinner.

Negativ:: The palace is beautiful, but the building with the rooms is plain modern. Rooms are a bit dated for a 5-star hotel.

Positiv:: Comfort, location and the kindness of the employees. Bkf is great ! Pool area

Positiv:: Staffs are helpful. Very good location as well. A historic palace transformed to a modern hotel. The view is excellent.

Negativ:: One of the toilets in our suite is not very well functioned. Hotel furniture looks bit old and old-fashioned. In the the suite, I would prefer to have more working space (a bigger table, for example).

Positiv:: Es war alles perfekt, besonders das Personal war sowas von freundlich, zuvorkommend, hilfsbereit verlässlich, ehrlich, kompetent und jeden Wunsch perfekt erfüllt und das immer mit einem Lächeln! Man fühlt sich einfach nur wohl. Danke an alle

Negativ:: Es gibt nichts

Positiv:: Everything was awesome. Memorial stay

Positiv:: the view from the restaurant. The kitchen staff of the restaurant Atelie Real food is excellente, creative and thorough. I must emphasize the work of Hikmet in the service, with total attention his work realy look for the customer satisfaction

Negativ:: Spa therapists and the bathroom structure needs to be revised, replace the air driers

Positiv:: Value for money!!!!

Negativ:: Nothing

Positiv:: The rooms are very comfortable and the staff friendly and attentive. The Executive Club was an extra extravagance to which we treated ourselves but as we have stayed here before, we were aware it was a lovely indulgence. The Head Concierge of the Executice Club , Serkan, was especially helpful.

Negativ:: Our main reason for returning to this hotel was the beautiful rooftop pool. When we arrived we discovered it was closed as was being refurbished and was due to reopen just after we left. It was a major disappointment. We had saved for some time to go on this trip and were looking forward to relaxing on the beautiful sun deck. The hotel had made arrangements with another hotel to allow guests to use their pool and were including transportation. However, we wanted to be able to go to pool when convenient and be able to pop back to room when we chose. We therefore had to spend our days wandering around the locale or visiting shopping malls. We were staying in a room on the Executive Club Level as we had done previously. Although an Executive Club guest enjoys exceptional free facilities and their own Concierge , there were very few other guests using their services (which were all included in room price) and so the atmosphere was missing and we felt a little obtrusive. For example, when we went for a light lunch or afternoon tea we were usually outnumbered by the staff. Obviously this is not the fault of the hotel - the Head Concierge, Serkan, and his assistants could not have been more helpful. Perhaps we were there at a particularly quiet time in Istanbul. The only other minor inconvenience was the TV kept losing connection on some channels and there was less choice than on previous occasions. This is not an inexpensive hotel. I would really like to return to experience the holiday we had been looking forward to for the last few months but I fear the cost would be prohibitive.

Positiv:: Everything. Exceptional 5* Service. Amazing hotel, staff and service standards. Reminds me of the quality of service received at the Savoy in London last year. The Ritz Carlton understands the concept of service excellence.

Negativ:: No complaints

Positiv:: Amazing staff and service !!

Negativ:: Nothing

Positiv:: Sehr schön hotel wir kommen wieder

Negativ:: Preis

Positiv:: Everything was excellent

Positiv:: Everything

Negativ:: None

Positiv:: Mega frühstück

Positiv:: Been at Ritz Carlton hotels before and that's why I opted for this one. People very helpful.

Negativ:: Content with situation. No improvement required.

Positiv:: Staff was wonderful, specifically Adem for housekeeping as well as a young man and young lady (unfortunately did not get their names) during breakfast/dinner. Staff showed the utmost respect for customers.

Negativ:: Could improve lighting in rooms, the distance from the majn city was both a pro and a con

Positiv:: Great location and views

Positiv:: Very comfortable bed and excellent room service. The pool in the roof it's amazing with view to the marina

Negativ:: Breakfast is not exactly what I expected from a 5 star hotel. The hotel offer transportation to and from Istanbul airport the prices so much expensive its cost 500 Turkish lira in taxi it is just 180 .

Positiv:: We really enjoyed our stay in this hotel which provides elegant rooms, an excellent breakfast and an extremely nice and helpful staff especially Ozcan, Majed and Yekta. The hotel is well located at the kalamis marina, a nice and quiet place. There are many good restaurants around. I highly recommand this hotel and will surely comeback.

Negativ:: Really nothing.

Positiv:: super nice and friendly staff. Thanks to ridvan who helped me to check in long before the usual check in time is! Great location, awesome service, comfy and clean rooms. Will definitely come back!

Positiv:: Beautiful hotel with amazing views and comfortable, big, nicely decorated rooms. Roof swimmingpool is excellent. Roof bar with a spectacular view. Roof restaurant was also great.

Positiv:: Cozy and super clean friendly staff.

Negativ:: The bed was too soft but ok, the door need sounds isolation.

Positiv:: Absolutely amazing! Hotel reception and guest relations thank you for making the best stay!

Positiv:: The rooms are great, has everything you need. Location is very convenient if you don’t need to stay at the historical areas or don’t mind commuting some. An amazing roof top pool.

Negativ:: The room service was nice but can step up their game a bit. The bath robes had holes in them and one time room service took wash clothes and forgot to place new ones one time. These are minor issues and can be understandable considering we stayed at a very busy time but there is room for improvement.

Positiv:: Friendly staff

Negativ:: Rooftop pool not available to families with young children. Our family room with city view basically meant we were above a noisy pub on a very busy noisy road with a view of the road. Family room is adequate but separate room is very very small and did not meet expectations. Breakfast was ok but limited.

Positiv:: Die Lage ist super. Es ist sehr nahe an die Autobahn und die Brücke. Gleichzeitig ist man am Park und am Wasser. Personal sehr gut geschult und auch sehr freundlich. Rooftop hat eine tolle Aussicht und ist empfehlenswert. Unten in der Tiefgarage reichlich Platz. Man kann bequem parken.

Negativ:: Die Schallisolation, wenn man auf der Stadt-Seite übernachtet, ist nicht so gut. Deswegen habe ich die Innenseite bevorzugt. Die Flur ist extrem abgekühlt. Es ist fast unangenehm kalt, wenn man aus dem Zimmer rauskommt.

Positiv:: Everthing was perfect

Negativ:: X

Positiv:: The location is wonderful. The staff and all facilities just exceeded our expectation of our trip. Check in staff was helpful and always willing to go the extra mile. It is easy to navigate to bazaars and shopping spots. Food was great and plenty of great restaurants in and around the area.

Negativ:: Nothing

Positiv:: Sehr saubere und moderne Zimmer. Bin beeindruckt. Nettes Personal, super Frühstück und mit Meeresaussicht. Einfach Klasse !! Sehr nettes Personal Herr Meric, Herr Yasarcan, Herr Saffet, Herr Muhammed und Herr Emrecan vielen Dank. Bis zum nächsten Mal.

Negativ:: War alles in Ordnung.

Positiv:: Aussicht Restaurant

Positiv:: Das Personal war großartig, insbesondere Malinke. Ich kann es kaum erwarten, wieder dorthin zu fahren.

Positiv:: Panorama aussicht

Negativ:: Nichtraucher: musste zu weit laufen

Positiv:: Check in hat uns sehr gefallen. Da wir zu früh da waren mussten wir auf unseren Zimmer warten und man hat uns direkt eingeladen im Lobby was zu trinken. Alle Mitarbeiter sind sehr freundlich gewesen. Frühstücksbuffet war sehr lecker und es gab sehr viel Auswahl. Zimmer mit Blick war ein Traum und die Räume waren gut geschnitten. Wir haben sehr gut geschlafen!

Negativ:: Frühstück Member- Staff waren leicht überfordert, obwohl genügend Mitarbeiter waren, haben Sie m.M.n. nicht vorausschauend gearbeitet, auch wenn sie nett waren mussten wir auf Getränke warten. Rooftop am besten direkt was reservieren, sonst bekommt man kaum Plätze zum Sitzen.

Positiv:: Excellent location Clean and comfortable The staff is friendlyl I strongly recommend it

Positiv:: Fußweg zum Hotel Stadionseite war schlecht

Positiv:: Clean, excellent location , good food

Negativ:: Nothing

Positiv:: We got upgraded to a suite with bosporous view. The view from the room was just incredible! Very nice suite and executive lounge. The staff was attentive and nice The location is great

Negativ:: Could smell some smoke in the room at times (non-smoking room) Gym was smaller and more crowded then we are used too for 5 star hotels in Istanbul (which usually have very big and well equiped gyms). But enough if you want to keep in shape. That we had to leave ;-)

Positiv:: Loved everything about Swissotel. The rooms were very comfortable and spacious. The breakfast buffet is superb, with so many delicious and fresh options. The lobby itself has incredible views of the Bosphorus, you could spend the whole day just there! The rooftop on the 16th floor is also lovely! We greatly enjoyed taking a walk in the hotel’s park. The spa was also great. In terms of location, it is a ten minute walk to one of the main shopping districts in Istanbul, yet secluded in a way that makes it very relaxing. Would not hesitate to stay here again!

Positiv:: Room lay out. Gastronomic options

Negativ:: Too crowded, so facilities at maximum capacity (swimming pool) and too noisy as the hotel has special functions and do not care how loud is the music

Positiv:: Everything

Negativ:: Pillows are so soft. I had to request more.

Positiv:: Location and the view was excellent and the value

Negativ:: Room service you have to give tips to clean the room and put new soap and towles

Positiv:: The view from my room

Negativ:: To many outsiders for massage and the use of swimming pool

Positiv:: Good Hotel.

Negativ:: Everything was good

Positiv:: Great hotel in a very good location. It is situated in the European side of Istanbul, so its less crowdy and noisy compared to the old city of Istanbul in the east side. The fitness center is one of the best i have ever been to. It has everything you can imagine. And all is for free (except the massages).

Negativ:: We had to pay 20 euro / day for internet. Based on Turkey prices it is very expensive. And i think that such a great hotel should provide internet for free to its customers.

Positiv:: Service

Negativ:: Breakfast

Positiv:: The design of the Hotel as well as the facilities offered are of great asset for the customer. Moreover, the staff is very helpful and kind and accommodate all your requests. Overall, the Hotel managed to create a distinguished atmosphere and thus it is recommended for all those who seek a priviliged treatment in a great location with remarkable facilities.

Negativ:: N/A

Positiv:: Rooms were gorgeous, staff was extremely courteous and helpful. All the facilities were a "10" in luxury

Negativ:: Food/Beverage prices were obscene. $65 lire for breakfast (that's about $50+ US) . A coke in the bar was $13 lire ($10)

Positiv:: Die Lage des Hotels und somit die Aussicht auf dem Bosporus sind Fabelhaft. Die Mitarbeiter im Hotel sind sehr bemüht um einen angenehmen Aufenthalt zu gewährleisten.

Negativ:: Die Erste Nacht wurde uns ein Standardzimmer gegeben obwohl ein Executive Double gebucht war. Das war ein Downgrade wie ich es noch nie erlebt habe! Nachdem wir unseren Standpunkt mehr als deutlich erklärt haben, wurde uns für die folgenden 2 Nächte das gebuchte Zimmer gegeben. Für ein Hotel dieser Kategorie wären Früchte und Blumen im Zimmer zu erwarten gewesen, die bei uns leider gefehlt haben. Dennoch möchte ich die Breitschaft des personals unterstreichen diese unannehmlichkeiten zu beheben. Uns wurde bei der Abreise 20% Discount für die erste Nacht gegeben und die beanspruchte Zimmerservice und minibar Leistungen geschenkt. Somit waren wir wieder zufrieden und würden dieses Hotel weiterempfehlen.

Positiv:: Mir hat der Wellness-Bereich sehr gut gefallen. Da ich weltweit in Hotels darauf achte, dass ich eine solche Zone drin habe, bin ich mit vielen eindrücken konfrontiert. hier war es perfekt!!!

Negativ:: Nespresso-Kapsel-Service! Wollte anstatt gelbe und rote Kapseln einfach schwarze. Dann hat es geheissen, das müsse ich über den Room-Service machen...

Positiv:: it is comfortable and well maintained hotel with beautiful views and convenience to stores and restaurants in Nisantasi

Negativ:: a light breakfast e.g. coffee and rolls should be included so that one does not have to feel compelled to spend the 35 euros if all one needs is a light morning snack

Positiv:: Auf allen Ebenen sehr freundliche zuvorkommende Mitarbeiter. Die Aussichtslage ist atemberaubend von der 17. Etage der Exekutivelounge, in der man auch frühstücken und abends bei Häppchen und Getränken sitzen kann, sofern man das Geld für ein Exekutivezimmer ausgeben möchte.Man kann sehr gut von der Station Kabatas mit der Straßenbahn einige Haltestellen zu allen Sehenswürdigkeiten wie Blaue Moschee, Hagia Sophia und Top Kapi fahren. Mit dem Taxi kostet es 5 TL zur Station, zu Fuß ist es nicht so toll, weil an der Straße, aber auch nur 15 Min.

Positiv:: die Aussicht

Negativ:: Die Lage, schwer zu erreichen, die Staus auf den Strassen, man konnte nicht mal mit Taxi nachmittags hin, nur laufen über viel zu volle Strassen.

Positiv:: Die Aussicht

Negativ:: Personal spricht spricht keiner ein Wort Deutsch oder franz. nur englisch englisch

Positiv:: ruhig , schöner Garten tolle Aussicht

Negativ:: Kein Spa.Wir wussten im Vorfeld nicht dass die Spa- Anlage sich in renovation befindet.Viel zu hoher Preis für eine Tasse Kaffee oder ein Glas Wein in der Bar.

Positiv:: Die Aussicht fantastische Bosphorusblick, die Lage, sehr freundliche und kompotente Mitarbeiter.

Negativ:: nichts, alles bestens.

Positiv:: Location was excellent in terms of finding taxis or walking to quaint neighborhood restaurants and shops. Breakfast was good with a wide variety of hot dishes as well as fruits and breads.

Positiv:: The waterfall in the shower Was a great experience.

Negativ:: Internet was seriously slow most of the time

Positiv:: Super Hotel, in perfekter Lage! Betten sind Top! Mitarbeiter sehr motiviert!

Negativ:: Zimmer 519 = sehr laute, unangenehme Musik vom Nachbar Restaurant hörbar.... trotz geschlossenem Fenster!

Positiv:: I liked everything about this hotel, services, location, view, etc.

Negativ:: No comment

Positiv:: food and staff rooms excellent

Negativ:: nil

Positiv:: Die Atmosphäre

Positiv:: It’s historic value

Negativ:: The staff of a supposedly “5 stare hotel “ don’t know how to speak English. They don’t do a good job cleaning the rooms. The water pressure is really low, you can’t even take a decent shower in the hotel. And finally everything electronic in the hotel is bad, air conditioning is bad, fridge that doesn’t cool anything and a TV that’s basically useless.

Positiv:: Comfortable rooms. Good breakfast. Lovely terrace.

Positiv:: Staff very friendly, unique atmosphere, nice view, definitely good value for money.

Negativ:: Just small details: it'd be nice to have more coffee in the room and more products available in the minibar.

Positiv:: What i like ? The location , the staff every thing was awesome. Special thanks to mr. Orcen he will do his every time with a smile . Mrs. Saba Ece in the concierge really one of the best And mrs . Beyza she help me ones in something that not in her work .

Negativ:: Nothing ...every thing was great

Positiv:: The serivce is perfect and the experience is extraordinary. You can feel the history of this hotel even in the corner !

Negativ:: No.

Positiv:: The hotel location was very good , walking distance shop & restaurant was available. The hotel staff was very polite & friendly. Hotel was beautiful & characteristic.

Negativ:: The pool was so small

Positiv:: Everything... Mr.umor was helpful and give us whatever we need about the room...stuff was very politely

Negativ:: Time for breakfast to be up to 11 am .only one day i got chance to take it...

Positiv:: I liked the they upgraded my room to a junior suite, which made my stay extra special, I also loved the pillow spray excellent touch.

Negativ:: The staff near the door are hesitant to help, they'll probably would like you to move your luggage inside.

Positiv:: Other than the mentioned guy, the staff was smiling and answering with good english... the swimming pools is good and adequate gym... the location near migros supermarket and other nice cafes.

Negativ:: Late night shift receptionist seated at most left counter on 1st aug 2019 was not friendly and rude in some of his English statements, I'm not sure if he knows that based on his culture ... another incident when my crawling girl managed to get pistachio nutshells from under the carpet (room 250)!!

Positiv:: The location

Negativ:: It was a nightmare to stay in this hotel ( Radisson blu ) the AC was to hot, it’s looks like a sauna, i call the room service and they didn’t respond to my calls also they yelled at me when they answer and close the phone while I’m talking, after 2 hours they finally send someone to fix it but he can’t, After that they won’t move us to another room!!. Think twice before you decide to book there.

Positiv:: I liked location and room

Negativ:: I am going for a years in Radisson, everything is great except 2 things, reception is very slow, long check in process and internet is week, I couldn’t even connect last time because they have unsecured network and my iPhone has new software so doesn’t connecting on unsecured networks

Positiv:: You can ask whatever you need and they will arrange it ! Excellent customer care

Negativ:: The stuff

Positiv:: The bed was super comfort the breakfast was amazing i loved finding gluten free bread everyday for those who are allergic and the room was clean

Negativ:: The view of the room was horrible ( a back side of a deserted building

Positiv:: To be honest i have been here before for business trip last year but in this time am with my family for holiday It’s really great hotel very helpful staff rooms is great also location is middle of İstanbul also much important which is road in the area not heavy traffic compared with Taqsim Area I would like to thank “Mr. Ersin Durgun” for offering his service and employees who working under his management Be sure when I visit İstanbul i will not hesitate to select same place best wishes Eng. Ayman Aljouli

Negativ:: Nothing

Positiv:: Ein super nettes Personal sehr hilfreich bei allen fragen und sehr zuvorkommend.

Negativ:: Sehr viele laute arabische Gäste.

Positiv:: Helpful staff, location, large room and clean

Negativ:: They don't have swimming pool for kids

Negativ:: Schlechtes Personal, verfaultes Obstteller, Frühstücksraum Dunkel und Sehr sehr laut. . Die Lage war sehr laut. Gute Ausstatung. Schlechte Preisleistung. Kein Hotel Bar oder Restaurent!!!

Positiv:: Frühstück

Negativ:: Nicht

Positiv:: QUITNESS COMFORT ROOM SPACE EXCELLENT BREKFAST TV CHANNAL

Negativ:: Services 1-(I spend 45 mints to got my bags when arrived after chk-in) 2-(I call 6 times to got extra bedsheet/waiting time 35 mints) 3-SAD face when facing you(no smile)

Positiv:: Location , modern rooms , very safe , Gym , food , outdoor smoking area

Negativ:: The concierge , Pool facilities , housekeeping should take care for the details

Positiv:: I like the decoration of the hotel and cleanliness the housekeeping also good

Negativ:: The location and the check in was slow

Positiv:: The location and the veiw.

Negativ:: The shower smells bad where the water enters on the ground. When I order taxi, the get lost because the main gate is not visible so the drivers have to call and i get stuck because I dont speak Turkish very well. Therefore I have to seek assistance from the concierge or bell boys.

Positiv:: The rooms are beautiful so spacious and clean. The views are sensational. The staff is lovely friendly super helpful. We stayed here three times in 3 weeks. First time was a standard room and the second two times was a suite we upgraded to. The staff really made the stay so much better they’re always smiling so kind and helpful and they didn’t mind the noise and chaos my two boys would make, instead they would play with them and engage with them. Just such a lovely place to stay and money wise it is very very well priced for everything they offer. The spa and hairdresser on level S was also so lovely and clean and staff there were also friendly. Will definitely be coming back here.

Negativ:: Nothing.

Positiv:: I like there SAP service, hotel location is good, there is Starbucks and Mado Cafe near the hotel 10 min walking or less

Negativ:: The air conditioning was hot especially at night time, and we asked them many times to fixed it and they did but still it was difficult to sleep at night with hot temperature, also we asked them to empty the room fridge from alcohol items but they said it will cost us 10 euro

Positiv:: Dass ganze Hotel

Negativ:: Die klimaanlage in einem Zimmer war direkt auf den kopf gerichtete. Haben dann Zimmer gewechselt.

Positiv:: The view, the room, the restaurant on the 5th floor. The staff was very helpful.

Negativ:: The pool was always crowded, I think it’s because they accept also people from the outside, not only hotel guests. As a guest of the hotel you should always have priority.

Positiv:: Nice sight from skyline room

Negativ:: Nothing

Positiv:: Bed very comfy, bathroom spacious Gold d lounge was nice cause it has a balcony and very nice view

Negativ:: Traffic noise although I was on the 34 floor

Positiv:: Der Umgang des Personals mit seine Gästen und der Infinity Pool

Positiv:: Alles war super ! Könnte etwas günstiger sein dann würde ich öfters da buchen und auch mehrere Tage

Negativ:: Es gab nichts zu bemängeln

Positiv:: Excellent location, I could walked to many relevant places from there, and the room quite comfortable and clean. The staff is very kind and friendly. The manager Tony helped us to get closer to the culture and society, including the experience of the shisha pipe. The transfer service to the airport worked perfectly.

Positiv:: Alles, bis auf Nachstehendes.

Negativ:: Nur eines: Die Tür zum Bad ließ sich nicht vollständig öffnen, da sie von der Toilette blockiert wurde.

Positiv:: The place is very clean and close to most of the tourist spots in Istanbul. Especially, the staff here is very friendly and cooperative. Enis, the owner, is a very nice person who gives very good advice.

Negativ:: Everything was great and we enjoyed our stay there. We would like to stay here again when we visit Istanbul...

Positiv:: The staff was incredibly helpful. Even if some of the staff don't speak English well they will do anything to help you.

Negativ:: Some of the staff didn't know English well, but again they go out of their way to help you.

Positiv:: We were given the room on the top floor with a little balcony. Free tea and coffee was always available on the balcony terrace at reception level. There was a roof terrace but breakfast was served downstairs. Staff welcoming and helpful.

Negativ:: Would have preferred to have eaten breakfast on roof terrace though appreciate the steep step onto the terrace wouldn't have suited everyone.

Positiv:: Tony and the staff were wonderful. Probably the best of the best. We hope to visit again one day.

Negativ:: Everything!

Positiv:: Good location. Friendly staff. Good bfast. Really good fast reliable WiFi.

Positiv:: Really kind and helpfull hotel crew . Very good localization also clean and cosy room . Tasty breakfast . I wish one day I can return there

Positiv:: We loved every moment of this hotel. Great customer service. I felt so well taken care of and appreciated. It was a great location and perfect value for money.

Positiv:: The Hotel is near everything worth seeing. The breakfast was good. The staff and owner helpfull and always there to help if needed. Coffee and tea always availible.

Negativ:: Great little Hotel.

Positiv:: Sonna served an amazing turkish breakfast and was always friendly and helpful. The location is the best you can get for this price: right next to the most important sightseeing spots.

Negativ:: The bedsheets and towels were stained or torn. The private bathroom was so small that we couldn't use the toilet normally. The shower had no curtain so water went everywhere.

Positiv:: Alles hat mir gefallen! Unter anderem die grandiose Lage, das aufmerksame und absolut herzliche Personal die zu jeder Zeit aufmerksam und zuvorkommend waren, die Sauberkeit der Zimmer und der tolle Ausblick von der Dachterrasse.

Positiv:: Gute Ausstattung

Negativ:: weit vom historischen Zentrum

Positiv:: I like everything about the hotel. The location is convenient, the services were perfect, and it feels very comfortable and homey. The staff were amazing; big thanks to Mr. Ugur for being friendly and helpful, and also Betul, Serdor, Irem, and Hayrettin. I definitely recommend this hotel to everyone, and it will always be my first choice in Istanbul.

Negativ:: Nothing

Positiv:: Im grossen und ganzen eig alles top! Spa berreich hammer.. personal super.

Positiv:: The location of the hotel was great.. And it is located in in the great city of Istanbul

Negativ:: The hotel did not fulfill my request to remove mini bar drink. They asked for extra chatge to remove the items :( Also, it took so long for the check-in process. It was really unacceptable delay.

Positiv:: Breakfast was great, comfort of the room was better than other hotels wherever i stayed

Negativ:: waiting while check in

Positiv:: Great location

Negativ:: The room was dirty, the bed sheets had human hair!! I asked to change the bed sheets and to clean the room and it took forever to respond! If you wonder how do people get Scabies, this is the way, dirty bedsheets and lazy housekeepers and ignorant managers!!

Positiv:: Location Survice

Negativ:: they are charging 10€ for removing of mini bar which is so funny

Positiv:: The location of the hotel is just very convenient! You can grab the metro right from the hotel. It’s nice and clean

Negativ:: The redhead in the reception wasn’t very nice! And withdrawed more money from my credit card without informing me ahead! They have rooms overlooking the cemetery! If that creeps you out!

Positiv:: Everything

Negativ:: Nothing

Positiv:: Comfortable room, very nice breakfast too many chooses, good gym and swimming pool, friendly staff, good location near 3 malls. Im general amazing stay and i will book with them for the next time.

Negativ:: None

Positiv:: The location of the hotel and the mall in the hotel.

Negativ:: The carpet of the 9th floor corridors was dirty with bad smile. The clean staff was not good and didn't clean the room well.

Positiv:: Schöne Zimmer mit einer Hammer Aussicht. Bahnstation und Einkaufsmöglichkeiten unmittelbar in der Nähe. Personal überaus aufmerksam und freundlich. Innen und Außenpool wurden ebenfalls genutzt, sehr gut. Wir kommen wieder!!!

Negativ:: Leider ging mein Fenster beim öffnen kaputt, wurde aber innerhalb von 15-20 Minuten instandgesetzt.

Positiv:: Everything,

Negativ:: Nothing Quite far away from tourist places. Approximately 20 minutes.

Positiv:: Es war ein unglaublicher Aufenthalt. Super Liebe zum Detail, das Frühstück war fantastisch.

Positiv:: Das Personal war sehr hilfsbereit

Negativ:: Alles perfekt

Positiv:: The hotel was nice and very convenient for family

Negativ:: Little bit away from shopping

Positiv:: Das Personal in allen Bereichen super gut ausgebildet

Negativ:: Für den Preis sollte Frühstücksbüffet ohne Aufpreis inklusive sein können

Positiv:: Extremely welcoming and helpful staff.

Positiv:: Nice hotel. Great facilities. Very friendly staff. Nice location. Close to the Dolmabahce Palace ( 15 minute walk). Great breakfast.

Negativ:: A little bit far from the tram station ( 20 minute walk), but ok.

Positiv:: Breakfast,

Negativ:: Pillowcase change once every 2-3 days

Positiv:: Good location Nice staff I was with my son and i got also upgrade

Positiv:: The friendly staff, the breakfast and the spa.

Positiv:: Sauberes Bad. Das ist mein K.O. Kriterium schlechthin. Kompaktes Hotelzimmer; jedoch mit allem was man braucht. Tolle Kaffeemaschine, Snacks, Bügelbrett und Bügeleisen, sogar ein Regenschrim war im Schrank mit dabei. Und nicht zu vergessen: die Lage. Sehr zentral im Herzen von Besiktas. Wenn man dann noch ein Zimmer mit Blick auf den Bosporus erwischt, einfach nur Top!

Negativ:: Im Conrad kann man wirklich nichts bemängeln. Gewünscht hätte ich mir nur eine Zahnbürste im Bad. Außerdem nervt der ständige Security ChekUp beim Betreten des Hotels. Das ist natürlich nicht Conrad Hotel zu verschulden; denn das ist ein allgemeiner Standard in der Türkei, sobald man eine bessere Hotelklasse bucht.

Positiv:: Perfect location, amazing view from the 14th floor.

Positiv:: Staff were polite, room was very clean and had a superb view. I chose the bosphorous suite with balcony and executive lounge access. I cant fault it one bit.

Negativ:: Cant think of a single fault whilst staying there for a week.

Negativ:: Very poor cleaning.

Positiv:: Sauberkeit, Service, Frühstücksbuffet

Negativ:: Betten waren zu weich

Positiv:: Super Betten. Erholsamer Schlaf. Sehr gutes Fitnessstudio, mit der Zugangskarte kann man in einem kleinen Raum 24h trainieren. Wenn es was zu bemängeln gab, wurde es schnell und unkompliziert behoben. Personal sehr professionell.

Negativ:: Keine Bio Produkte. Zu wenige Teesorten in der Minibar.

Positiv:: Professional staff, The receptionists were very welcoming and helpful. Moreover, the rooms are quite big. It is definitely one of the top places in Istanbul Asia that I will consider staying in during my next visit. Especial thanks to Engin and Melek at the reception and Kemal and Ali at Valet parking.

Negativ:: The swimming pool was very cold.

Positiv:: Staff , parking,clean,

Positiv:: Every thing. Wonderful staff.

Negativ:: N/A

Positiv:: The staff was very help-full and the hotel was very clean

Positiv:: location

Negativ:: not applicable

Positiv:: Never disappointing. Clean hotel. 5 stars service. Attentive staff. Great location.

Negativ:: Nothing

Positiv:: Good breakfast, excellent gym and spa. Very friendly and helpful staff. Quick check in/out. Rooms very good size and well equipped toilet and shower facilities.

Negativ:: Nothing

Positiv:: Amazing new hotel with great facilities & very helpful staff. Highly recommended and I'll definitely be staying there again on my next visit.

Positiv:: was excellent

Negativ:: was excellent

Positiv:: Everything was Very good.

Positiv:: Sehr freundliches und Entgegenkommen des Personal. (Engin, Ugur,...) Tolles Fitnessstudio. Sehr gutes Frühstück.

Positiv:: Great location and friendly staff

Negativ:: The room size

Positiv:: All staff are friendly and helpful. Location close to centre and popular places. The view from the upper restaurant is amazing. If you need a shuttle from airport, call Mr Mostafa or Sadat.

Negativ:: There are some noisy when you sleep and you can't find Taxi or uber easily

Positiv:: Die Lage ist zentral und man hat sehr gute Verkehrsanbindung. Das Restaurant im 8. OG ist außergewöhnlich lecker und hat eine TOP Aussicht. Sehr gutes Preis- Leistungsverhältnis.

Negativ:: Die Zimmer sind etwas klein und einwenig laut auf der Straßenseite.

Positiv:: The room was clean and well-equipped. The bed was comfortable. The staff was helpful, attentive and friendly.

Positiv:: The location was perfect! The rooftop bar has the best views in the city - people from other hotels were going there because THEIR hotels were recommending the view at Hotel Momento. Room was clean and comfortable and had a great view. The staff and service was excellent.

Negativ:: Nothing to mention here. I'd stay here again in a heartbeat.

Positiv:: The hotel is very central to the tourist attractions - 7min walk to Galata, and only 5 min by tram to SultanAhmet (Blue mosque area). Metro stations located right beside the hotel. Staff were friendly and it is probably the most cleanest hotel I've been to seriously, not one speck left unclean. Very happy with the cleanliness and room overall.

Negativ:: blankets can be improved - they feel like large sheets of towels

Positiv:: The hotel is absolutely beautiful and perfectly situated in the heart of Istanbul.... views from the rooftop bar are amazing and it’s a lovely cosy and quiet place. Staff are absolutely wonderful and go out of there way to assist! A HUGE thank you to Mustafa for his wonderful help in assisting my now ‘fiancé’ in organising a once in a life time proposal on the Bosphorus

Positiv:: Alles war Top. Freundliche Mitarbeiter. Klasse Hotel.

Positiv:: Newly refurbished. Very clean. Helpful staff. Proximity to public transportation. Excellent amenities. The breakfast is also very good.

Negativ:: Don't give your car to the valet who damages the cars recklessly.

Positiv:: Put the proper and real photos

Negativ:: It dis not deserve one star

Positiv:: Awsome place and staff specially mustafa was a cool guy! Suggest the place 100%

Positiv:: Very clean and the room service were always fast in responding to our requests. Like the bathrobes, Bottle of water, etc...

Negativ:: First of all, they are so unfriendly and unwelcoming ! We never saw a smile when we arrive or leave and we had to push the gigantic door everytime we enter n leave! Their location is fine if you like to walk down the bosphorus pier , 2 minutes away and the tunnel metro is right underneath the hotel and the tram in a 1 minute walk ! But save all the hassle and just stay in taksim ,whenever you wanna stroll down the bosphorus take the tunnel tram and avoid all the hassle and extra transportation ! the beds are tiny * we took the twin bedroom* , it was a partial seaview , tiny bit of the sea is available ! the rooms are noisy as the hotel is located on the streets ! not the best place to relax and enjoy a goodnight sleep.

Positiv:: Schöne Anlage Super Buffet Es liegt in der Nähe des Flughafens Kostenloser Flughafentransfer

Negativ:: Nicht viele Restaurants zu Fuß erreichbar

Positiv:: The cleaning of the rooms The staff were helpful and smiling The ease of check in and check out Two receptionist were very good Yuvez and Cam special thanks to them

Negativ:: Mainly the breakfast buffet was the same types every day there was no changing in food, unlike Levent hotel which they make small changes but it works There was no chief for the eggs to make what the guests what

Positiv:: The best family hotel

Negativ:: Nothing

Positiv:: Upon our arrival we were offered help by the bell boys immediately. The receptionists gave us a room even though we arrived earlier than the check-in time. Then we requested a room change (because we wanted to avoid the first floor) and we were given a new room without any hassle on the 10th floor. The breakfast was really good, the staff was fast and great, they all spoke English and we didn't have any problem. The parking is very well organized and easily accessible from the hotel. I am just very sorry that we didn't have time to try the SPA (which I read was really good). I recommend this place!

Positiv:: BATHROOM IN THE ROOM

Negativ:: EXCECUTIVE LOUNGE ITS TOTALY NONSENCE-4 BEER TO ALL LOUNGE GUEST ALL MEAL TOTALY COLD ITS NENORMAL SITUACION,PLEASE CHECK LOUNGE ACCESS BREAKFAST 5* HOTELS LIKE 2* ITS NONSENCE ARRIVING PAY IN CASH,2 DAY WAITING RETURN MONEY TO MY CREDIT CARD THIS TIME ITS NOT RETURN RESERVATION DEPOSIT ?

Positiv:: Welcoming staff , nice room - i got upgraded

Negativ:: A little old ...

Positiv:: Everything was good. it's nice and comfy

Positiv:: Everything

Negativ:: Nothing

Positiv:: Everything

Negativ:: Nothing

Positiv:: Not the first time to stay here. I chose the Apartment this time and it was big. Good value for money. Has all the necessary amenities. Breakfast was good. There are other restaurants around the place. Malls are close.

Negativ:: Location is a bit far from old Istanbul.

Positiv:: Great value for money, and excellent for a family with kids. The gym was fantastic.

Negativ:: Nothing really

Positiv:: Service, freundliche Mitarbeiter und besonders die Managerin (sie ist sehr kompetent)

Positiv:: wenn man Geschäftstermine in der Gegend wahrnimmt, ok, da auch recht nah zum Flughafen. Für Touristen nicht geeignet.

Negativ:: Grösster Mangel: kein vernünftiges Restaurant im Hotel und die beiden im selben Komplex sind auch nichts Besonderes

Negativ:: Nichts

Positiv:: Das Personal war freundlich , Concierge Service gab gute Tipps, der Zimmerservice exzellent, Personal an der Rezeption war sehr gut. ich würde sehr gerne wieder dort absteigen.

Negativ:: Das Frühstück kann besser sein

Positiv:: Breakfast variety and service was very good, reception was also helpful and responsive.

Negativ:: This is the only hotel I ever visited in the world that ask you to pay for using its facilities, we chose this hotel because it had an outdoor pool, however you have to pay an additional 20% of the room rate to be able to use it! That was very disappointing. They also forgot to service the room for 2 consecutive days, we had to call them to come and clean. The worst part is electricity was out in most hotel rooms for a full night. I do not recommend this hotel if you are staying more than a day or 2 max the view from the hotel is mediocre ( facing a construction site) not like the photos and the price is too high for the value you get.

Positiv:: Excellent helpfull staff Kleen big room Nice hug enterance lobby

Negativ:: Inside swimming pool is very noisy from children

Positiv:: Clean rooms , nice staff

Negativ:: The food is really not good

Positiv:: The room was very dirty and too small to accommodate three of us The bed of the child was not arranged We waited to provide the extra bed but nothing happened till we departed. Unexpected treatment from Hilton .

Positiv:: Warm friendly staff.The food was delicious.Beautiful views .

Negativ:: Communication,The was misunderstandings because of language barrier.

Positiv:: Ohne Worte

Positiv:: Am meisten hat mir die Ausstattung von innen gefallen, das außen Pool, das Essen ein sehr Nobles Hotel freundliches Team immer weiter zu empfehlen

Positiv:: Everything was amazing!

Negativ:: The receptionist gave me a hard time with the check out . I requested to be given more time but she said u gotta leave the room now or we will charge u for more money. Her attitude was awful and scary. In over all my stay was comfortable except for the breakfast time, it was crowded and the food would run out so quickly without the staff refilling again.

Positiv:: Poor guest services team and did not attend to any of our requirements. We were a group of 18 pax, we had a series of incidents one after the other and the team did not respond properly to our requirements since arrival.

Negativ:: Bad customer service

Positiv:: Everything

Negativ:: Nothing