Hotels in New York

Positiv:: architektonisches Aspekte der Lobby und Zimmer. Lage, Lage, Lage.

Positiv:: Lage, Ausstattung und Service war hervorragend

Negativ:: Nichts

Positiv:: Wunderschönes Hotel. Der Service war ausgezeichnet. Dramatisch Gebäude und im Inneren.

Negativ:: schwerfällig Internet sign auf. Beschränkt auf 2 Geräte pro Zimmer.

Positiv:: Mochten die große riesige Zimmer für New York City.

Positiv:: Die Zimmer sind sehr schön und komfortabel. Das Personal war sehr hilfsbereit und professionell. Das Frühstück war erstklassig. Ich wäre gerne länger geblieben.

Positiv:: Geräumige Zimmer. Tolle Produkte. Super Dusche.

Negativ:: Wünschte nur, es gäbe ein Coffee Shop oder Starbucks in der Lobby

Positiv:: Loved our deluxe suite room that had sliding doors which kept each room very quiet even when watching tv with the volume turned up in one room. The push button controls were really cool for the lights and privacy settings. Enjoyed the free breakfast at Atrio and the friendly service from everyone there especially the host. The front desk staff were extremely friendly and were able to accommodate a late checkout of 2pm for us. Appreciated the unique designs and architecture of the hotel. Liked that it was located right next to the World Trade Center, and of course Shake Shack. Liked using the exercise room and business center which were very clean and well maintained. Overall it was a very relaxing and pleasant stay.

Negativ:: Nothing really except that there was no swimming pool or entertainment room with a pool table or table tennis.

Positiv:: Liked all except conference facility.

Negativ:: Hotel was great. Meeting room was bad. Seats may have been most uncomfortable seats I have ever sat in at a conference.

Positiv:: The staff at AKA Wall Street especially Giovanny , Mei and Leana are benchmarks for customer service and hospitality , From the beginning we were made to feel at Home and as comfortable as possible.

Positiv:: Spacious, comfort, clean

Negativ:: Could have better sound proofing and more lightings . Very little natural light coming in. But besides, it was great!

Positiv:: Das Zimmer war einfach nur wunderschön

Negativ:: Der Bau

Positiv:: Everyone was amazing they even got my dresses from my car that was valeted and brought them to our room. It was overall a great stay. Thank you !

Positiv:: The staff was helpful and responsive. The hotel was really beautiful and very clean. Turndown service with water and chocolate was a nice treat. We would definitely stay at the Beekman again!

Negativ:: Everything was perfect.

Positiv:: Ich war begeistert von der Bücherei-Bar, die nur von Hotelgästen genutzt werden konnte, sehr gemütlich und ruhig. Die Zimmer waren toll, sehr schön eingerichtet.

Positiv:: The location, the room and the Library lounge.

Positiv:: Personal an der Rezeption war sehr professionell und nett. Sie versuchten, alle unsere Anfrage entgegen zu kommen.

Negativ:: Nichts

Positiv:: Einrichtung, Lage, Sauberkeit

Negativ:: $16,00 für WLAN

Positiv:: Absolut wunderschönes Hotel in einer super Lage! Liebte meinen Aufenthalt!!

Negativ:: Verlangten 16,00 pro Tag für wifi, das ist irre

Positiv:: Große Zimmer, ausgezeichnete Lage

Positiv:: Das Personal war großartig, der Service war ausgezeichnet, die Zimmer waren riesig im Tower

Negativ:: Kein Kaffee auf dem Zimmer, sehr teuer, um diesen aufs Zimmer liefern zu lassen

Positiv:: Das Personal war sehr höflich und bot einmaligen Kundenservice

Negativ:: Aufpreis für WLAN war unerwartet für ein Zimmer im Preis von $700 pro Nacht.

Positiv:: Lage

Negativ:: Zimmer nicht sauber ordentlich gereinigt

Positiv:: Lage, gute Nachbarschaft , gute Lounge und Snack Shop . Auch die Zimmer waren gut und sauber mit richtigem funktionierenden Badezimmer.

Negativ:: Ich wünschte mir, dass sie hier ihr eigenes Restaurant mit Sitzmöglichkeiten hätten. Obwohl sie in der Nähe von Restaurants auf der Straße sind.

Positiv:: Schönes Ambiente. Gute Fahrstühle, um effizient zum Zimmer zu gelangen

Negativ:: Reinigungspersonal war schlecht. Das Bad roch muffig. Sie vergaßen einmal Waschlappen dazulassen. Dann haben Sie ein anderes Mal vergessen, Shampoo dazulassen. Als wir nach Shampoo zum Duschen fragten dauerte es 1,5 Stunden, bis es kam. Nach dem Einchecken baten wir auch um Decken, die nie kamen.

Positiv:: Die Architektur insgesamt vom ganzen Hotel war sehr elegant. Und die Zimmer waren sehr schön eingerichtet mit einzigartigen Möbeln.

Negativ:: Für das Internet Gebühren verlangt

Positiv:: Anlage Eleganz

Negativ:: Kosten für Zimmerservice! fehlende Essbereiche für serviert Frühstück, Mittag-

Positiv:: Location is great for all the Midtown attractions. Just a block from 5th Ave and the Rockefeller Centre. Hotel was beautifully decorated for the festive season.

Negativ:: Beds quite small in standard rooms, and extras are expensive.

Positiv:: Beautiful hotel, incredible view and far enough away from the craziness of Times Square but a pretty easy walk to wherever you want to go. I was skeptical because of the deal we got on hotels.com but it was an awesome spot!

Negativ:: No closet in the hotel room.

Negativ:: The hotel never had my reservation so whatever I booked through Kayak/getaroom was bogus. The hotel could not meet the rate so I was stuck paying hundreds of dollars more. Your service almost left me with no rooom for my trip. This is totally unacceptable and I deserve compensation for this.

Positiv:: My wife and I stayed at the Palace many years ago and this stay was the first under Lotte's ownership. It's a big hotel, so it lacked the intimacy of some place like the Lowell Carlyle or the Plaza Athenee. That said, it's considerably less expensive, unless you are in the Towers. What I found remarkable was the consistency of staff attitude. Friendly, appropriately personal, attentive, and helpful.

Negativ:: $50 for a simple breakfast (farro porridge with fruit, coffee, and a freshly made vegetable juice, was a new high (or low, depending on how you look at it) for New York. Delicious for sure, but pricey.

Positiv:: The bed was comfortable. The service was great

Positiv:: Our room directly overlooked St. Patrick's Cathedral and it was gorgeous. The room was spacious (unusual for NY), clean and comfortable. There's a wonderful café right off the beautiful hotel lobby for specialty coffees and French pastries, and the fitness center is amazing. Plenty of bar/restaurants within walking distance, as are many of the tourist attractions such as Rock Center. I would highly recommend this hotel, and will look into staying there again.

Negativ:: There was nothing that I disliked about this hotel, although I would have preferred a lower internet rate (it is $16/day).

Positiv:: The staff adjusted an error in the hotels reservation immediately, at check in. Carol OConner recognized the issue and made the adjustment in a way that thoughtful and professional.

Positiv:: It was my first time in New York and the location could not be more ideal. The hotel was central to all of the main attractions. We stayed around Thanksgiving and all of the holiday decor were already stunningly displayed. A lot of tourists stopped by the outside courtyard, which is quite the photo opportunity. Inside the lobby, they hosted a "happy hour" during the weekdays around 5pm which consisted of small bites - all delicious and inclusive with your stay. My boyfriend had to work during our visit and a shuttle was provided to the financial district. The staff were excellent and very friendly.

Negativ:: We had a bit of a situation where we found rotten food in our mini fridge leftover from previous guests. The manager was very accommodating and provided great customer service. The only other negatives were that the internet was not included with your stay and the bellman/greeters stood by the door but did not open the doors for you which I found a bit odd.

Positiv:: Beim Ein- und Auschecken war das Personal nett. Komfortable Betten.

Negativ:: Zu große Konzentration auf das Trendige. Es gibt sich als 4-5 Sterne Hotel aus. Sollte aber 3-4 Sterne sein. Keine Kaffeemaschine im Zimmer.

Positiv:: Wunderschöner Platz mit sauberen Zimmern und sehr gutem Service. Wir waren nur eine Nacht dort, aber wir freuen uns schon darauf, wiederzukommen.

Negativ:: Alles war perfekt

Positiv:: Die Zimmer waren sauber und sehr komfortabel. Das Personal an der Rezeption war sehr freundlich und hilfsbereit.

Positiv:: Das Personal war sehr hilfsbereit und sehr freundlich!

Positiv:: Incredible stay at the Refinery. Came here for a surprise birthday present, and the staff were incredible. Made the surprise that muh sweeter with an upgrade and non-stop next-level service. Great hotel, rooftop, jazz, staff, rooms... all great. Will stay here again soon.

Positiv:: My husband and I were traveling with our 2 adult children and their traveling companions, so we booked 3 rooms. All rooms were spacious and comfortable. Decor was trendy, with high end amenities. We loved the rooftop bar and had a great meal at the attached restaurant. Location was perfect. Overall, a great stay.

Negativ:: Some of the furniture in the room was showing some wear. And the desk chair was the only chair in the room. Also, the closet was very small. Not enough space to hang our clothes and coats.

Positiv:: Schönes Hotel

Negativ:: Das Zimmer war sehr klein, dunkel und es gab ein winziges Badezimmer.

Positiv:: Sehr sauber. Ziemlich Einrichtung. Freundliches Personal. Wenn ich gefragt wurde bereit zu erfüllen muss.

Positiv:: Tolle Lage. Fantastisches Bett.

Negativ:: Restaurant/Café Personal nicht sehr effektiv, engagiert und hilfsbereit. aber der Rest der Angestellten im Hotel waren ausgezeichnet.

Positiv:: Das Personal ist großartig, bis ins kleinste Detail gepflegtes Gebäude und Zimmer, praktisch, das Frühstück ist im Preis inbegriffen

Negativ:: Gratis Frühstück war recht dürftig.

Positiv:: Das Personal war großartig. Die Zimmer waren sauber und komfortabel. Kostenloses WLAN-Internet und Frühstück ein echter Bonus! In der Nähe der U-Bahnstationen. Super Lage! !!

Negativ:: Lärm von den Bauarbeiten neben dem Hotel ist wirklich sehr ärgerlich!

Positiv:: Hotel is very clean, safe, and comfortable. Outstanding and accommodating staff, esp. the day concierge who did magic stricken for my son and declared him a real New Yorker. The hotel is gently aged, but beautifully maintained.

Negativ:: Electric receptacles were aged and loose- did not make good connection with phone chargers.

Positiv:: Liebe das Wheeltapper Pub. Liebe die irische Atmosphäre des Hotel. Zentral gelegen, in der Nähe des GCS und 4.5,6 Züge Sehr nettes Personal Gemütliche Zimmer

Negativ:: Kleine Zimmer WiFi nicht umsonst im Zimmer

Positiv:: Die Zimmer sind sauber, groß für New York City, super hilfsbereit und freundliches Personal! !!

Positiv:: Das Hotel war sauber und ruhig, das Personal war freundlich. Gut gelegen in der Nähe von Grand Central Station. Die Zimmer waren geräumig für NYC und gut ausgestattet.

Positiv:: Dies war ein ruhiges und komfortables Hotel. Es verfügt über ein Restaurant in der Unterkunft und Bar. Das Personal war sehr zuvorkommend. Die Zimmertemperatur genau richtig, und das Bett bequem.

Positiv:: Das Bad war gut ausgestattet, aber sehr klein Die Betten sehr komfortabel so wie die A/C Das Personal war sehr freundlich und hilfsbereit. Auch das Zimmer war sehr sauber.

Negativ:: Wir fanden das Zimmer und das Bad klein, sogar für New York.

Positiv:: Very intimate feel. Stepping off the streets is stepping into a calm and elegant world. Love the attached ba, Wheeltapper,r that has outdoor seating, which is covered and heated in the winter. I only saw it in the winter but it a great little spot. Central but hidden courtyard. I would definitely go back to this hotel.

Negativ:: Would've been nice to have coffee in the lobby and more lobby seating. That area was nicely done but hard to linger.

Positiv:: The staff was very nice and most accomodating when I arrived and my room wasn't ready due to a late departing flight crew. They put me in another room that was larger than the one I had booked. The hotel was in a great location and convenient to many attractions. There is a great sandwich shop just around the corner as well. I will definitely stay with them again when I go back to NYC.

Positiv:: The location was excellent, and the room was very comfortable, well appointed and clean. The staff were extremely friendly and helpful. Special thanks to the girl from Nicaragua tending the bar.

Negativ:: Our room, which faced the bar in the garden, was a bit noisy in the early evening.

Positiv:: Very pretty hotel rooms very clean staff very friendly

Negativ:: Not a thing

Positiv:: The staff are so friendly and go out their way to help when required. The central location is a dream and the breakfast is gorgeous.

Negativ:: Non blackout curtains on a large window facing a commercial building w lights on all night! Incredibly difficult to sleep in such circumstances. Very poor sound insulation as well. Could hear perfectly clear conversations from down the hall.

Positiv:: Common sitting areas have nice ambiance and rooms are comfortable and well appointed. Did not expect the contiguous Irish Restaurant & Bar which served excellent food. Provided a much more upscale experience than the price tag prmised

Negativ:: Only thing that did not work was the in room phone connections to the front desk and other services but the staff quickly compensated.

Positiv:: Excellent location!

Positiv:: Excellent location, friendly staff and very comfortable room.

Negativ:: No.

Positiv:: Friendly staff and great location

Positiv:: Location. Great water views of Statue of Liberty, Ellis Island and the Hudson River. Very friendly staff

Negativ:: Only full breakfast. No coffee bar for a cappuccino and a croissant in the morning.

Positiv:: Everything, but especially the staff. Great service and very friendly

Negativ:: No

Positiv:: Great location. Attentive service and quality staff.

Negativ:: Yes, I had a 2 drinks at the bar and the tab was $52. Very disappointed, even for New York standards.

Positiv:: Amazing experience!

Positiv:: The view from the room was amazing. We could see Lady Island out our large window. The staff were amazing, who helped us to our room was very helpful and a fountain of knowledge on places to visit and eat while in the area.

Positiv:: Location, staff and club room were all extraordinary.

Positiv:: Die Lage ist großartig. Alle Angestellten waren zuvorkommend und schnell. Die Zimmergröße war gut und alles war sauber und neu. Frühstück im Palm Court war gut. Ich werde wieder hier übernachten.

Negativ:: N/A

Negativ:: Service was terrible, our flight got delayed, we called to tel them know, when we got there they had charged us for the first night and they didnt have a room for us!!!! On top of the night manager on our last night was really rude... I will go to the St Regis next time...

Positiv:: Everything was great about the Plaza! The hotel staff was so nice. They were always asking us how we were doing and if we needed anything. Our room was amazing! Very luxurious! The bed was like sleeping on a cloud. The mini bar was filled with all kinds of drinks and snacks. I think our favorite part was the bathroom. The walk in shower with the huge shower head was ginormous! The tub was rather large too! Everything was very very clean. It felt like it was brand new and we were the first people to stay in it! The hotel location was great also. Central Park and a subway station is right across the street so it was quite easy going to and from the Yankees games. We will definitely stay at the Plaza again!

Positiv:: The hotel is a landmark. It is in a great location and gives great access to Central Park. It is also not too far of a walk to the theater district. The rooms were clean and spacious. The beds were comfortable.

Negativ:: The staff seemed indifferent. The revolving door wasn't working, so we had to go in through side doors. The doormen (sometimes as many as three) just stood around watching, not helping at all with the doors, which were heavy. Breakfast in the lobby: we were seated and I asked the purpose seating us to bring coffee. He said the server would be right with us. After 5 minutes there was no server to been seen. Why didn't the person seating us just bring us coffee? Very mediocre attitude. This hotel was not at all worth the price we paid.

Positiv:: Tolles Frühstück, sehr komfortabel und das tolle Zimmer mit Bar war wunderbar.

Positiv:: Super Lage, Personal und Zimmer, fantastisches Frühstück im Restaurant!

Positiv:: The decor, the green aspect, the products, the staff

Negativ:: Lack of personalised service - had to change room twice due to noise and restaurant - was charged $64 for breakfast. Ridiculous and was told that it's separate from the hotel.

Positiv:: Sustainable approach and best designed rooms yet experienced in our travels.

Negativ:: Slightly aloof staff - but maybe that's a NY thing...

Positiv:: Finally found a GREAT hotel amount the thousands in Manhattan. Great room, service, location and the bar/restaurant is clean and the food is top quality!

Negativ:: N/A - we enjoyed everything!

Positiv:: Das Zimmer war wirklich schön. Tolle Aussicht und Lage

Negativ:: Nichts

Negativ:: Times Square in der Nähe, Sauberkeit und offene Zimmer mit einem großen Fenster ...

Positiv:: The room size and lobby staff

Negativ:: Service on the room was not attempted until 5:20 p.m.

Negativ:: The bathroom was very undesirable!! From the door not shutting all the way (sitting at the desk you could see the person sitting on the toilet because there was that much of a gap) to the shower that everyone can see your shadow in - so uncomfortable with others in the room

Positiv:: The location was great for Broadway shows.

Negativ:: The rooms were minimalist, which is okay because you aren’t there much. However, the biggest problem we had was that our key demagnetized EVERY.SINGLE.DAY. We put it in different pockets, away from cell phones, we were very careful because it got SO ANNOYING to have to trek back to the desk from the 17th floor every time we went back to the room. Our subway cards didn’t demagnetize stored the same way. I stay in hotels frequently at all price points and have never had this consistent a problem with room access. By the end of the trip I thought I should just probably go wait in the front desk line every time I walked through the lobby just to avoid the trip back down.

Positiv:: Easy walk over to Times Square. The room was beautiful and I really felt like I got a great deal staying here! It's New York so of course it was a tight fit, but our family of four in the double deluxe room never felt too crowded. The staff was friendly and helpful, and the neighborhood was close enough to Subways and other destinations, but far enough from all the action and noise. Will definitely remember this place the next time I visit New York!

Negativ:: The only issue that ever came up was the shower would leak a bit into the hallway floor.

Positiv:: Full buffet breakfast saves money and time running out elsewhere. Location is perfect. Only a block from Times Square. A block from most broadway shows. Lots of restaurants close by and close to subway . Our flight was early and they gave us a room at 9:30am at no extra charge . We will definitiley stay there again.

Positiv:: Sehr sauber, sehr modern. es hat uns sehr gut gefallen!

Positiv:: Lage

Negativ:: Alles in allem Atmosphäre weniger als zufriedenstellend

Positiv:: Lage, Zimmer, Restaurant und 54th Floor Lounge waren sehr schön

Negativ:: Alles ... wir kommen wieder.

Positiv:: Sehr saubere Zimmer, modernisierte Zimmer, super Service, super Lage.

Positiv:: Die Lage war großartig

Negativ:: etwas laut Einige der Angestellte (nicht alle) hatte ein seltsames Verhalten. Ich habe bemerkt, dass sie aufmerksamer bei einigen waren und bei anderen nicht.

Positiv:: Die Aussicht auf die Stadt und das Bett war komfortabel

Positiv:: Had a wonderful stay. The staff was very attentive and always seeking ways to make our stay better. The location to shows was the best with a theater right next door and the 54th floor bar was a perfect after theater hang out for drinks and snacks. It was also steps away from the subway to go in any direction. We did not have to step foot in a "smelly" new york taxi all weekend not to say the subway was a bouquet.....just kidding on the smell.

Positiv:: Overall staff was friendly.....BUT

Negativ:: Our beds were very firm, and our maid did a lousy job cleaning our room. She left a dirty wash cloth on our bathroom floor for two days! We did not receive our requested newspaper at our door, and the staff would not give us a paper because there were no extras. The Internet charges were ridiculous!

Positiv:: Best location in the heart of Times Square. Modern and very comfortable hotel. Rooms clean and well serviced.

Negativ:: Staff can be abrupt. Not very personal. No pool. Breakfasts below average. Overall not much to complain about.

Positiv:: Modern design, the lounge area is designed to incorporate as co-working space where people can do work or have meeting, rooftop bar with great view to the city and empire state building, free bike rental, friendly staff

Negativ:: The room is a little small compare to other traditional hotel but it is really clever designed to maximize the use of space. There's only one glass door between the bathroom and the outside. If you share the room with someone, your 'business' could be heard.

Positiv:: Great studio space for working with yummy food and bar services available throughout the common areas. Surrounded by the city and all the great Korean food. Wifi is included and suer nice staff. Great value in this city.

Positiv:: As an interior designer, I have an appreciation to the level of design and details. The room was small, but because of thoughtful use of space, it functioned really well for our needs, plus with an expansive corner of floor to ceiling glass, it still felt open and airy. Great views. We loved hanging out in the public spaces, listening to live jazz. Only disappointment was that the roof deck was not open during our stay. Would have liked to have experienced that. The breakfast toast available in the lobby was amazing.

Negativ:: The HVAC system was loud. I did not sleep well the first night because of it. The entry doors are huge and heavy. While the ADA automatic door buttons were helpful, a door man would be a nice addition to help guests in and out of the Lobby with luggage. The elevators were slow. At times there was a line to get on the elevator on main level.