Hotels in New York

Positiv:: architektonisches Aspekte der Lobby und Zimmer. Lage, Lage, Lage.

Positiv:: Lage, Ausstattung und Service war hervorragend

Negativ:: Nichts

Positiv:: Wunderschönes Hotel. Der Service war ausgezeichnet. Dramatisch Gebäude und im Inneren.

Negativ:: schwerfällig Internet sign auf. Beschränkt auf 2 Geräte pro Zimmer.

Positiv:: Mochten die große riesige Zimmer für New York City.

Positiv:: Die Zimmer sind sehr schön und komfortabel. Das Personal war sehr hilfsbereit und professionell. Das Frühstück war erstklassig. Ich wäre gerne länger geblieben.

Positiv:: Geräumige Zimmer. Tolle Produkte. Super Dusche.

Negativ:: Wünschte nur, es gäbe ein Coffee Shop oder Starbucks in der Lobby

Positiv:: Special thanks to Deniz Aktürk to her amazing hospitality.

Positiv:: Hotel is an oasis of calm after a busy day sightseeing. Great rooms, comfy bed. Great staff. Super location

Positiv:: Die Lage ist sehr gut! Im Süden von Manhatten, direkt am neuen World-Trade Center und an der Wallstreet. Aber auch direkt am Wasser und einem Park gelegen. Wer nicht mitten im Centrum und Trubel übernachten möchte, hat es hier sehr gut getroffen.

Negativ:: Das Frühstück ist teuer und leider gibt es kein Buffet. Außerhalb des Hotels gibt es aber viele sehr gute Alternativen.

Positiv:: Breakfast (buffet) not at the level of the hotel and in particular the staff

Negativ:: Breakfast service

Positiv:: Great location in downtown

Positiv:: Staff were excellent, obliging, friendly, and efficient. Room was large, well equiped, lovely decor

Negativ:: Unfortunately our room had numerous, small but irritating maintenance issues. With a five star rating it is disappointing and time consuming to chase up maintenance issues. Our particular room had an unserviceable room safe, the bed side reading light didn't work, shower head wouldn't slide on rail, the venetian blinds were jammed open which is a privacy issue when you are looking into other apartments.

Positiv:: An sich ein super schönes Hotel – ganz besonders sei hier die TOP Lage zu erwähnen, bspw. 5 Minuten zu fuß bis zum World Trade Center, der Battery-Park genau vor der Tür, etc.

Negativ:: Was allerding gar nicht geht, was das Hotel so ohne weiteres leider auch nicht ändern werden kann, ist die mehr als schlechte Isolation des Gebäudes. Speziell seien hier die Fenster genannt. Wir hatten unsere Suite im 12. Stock, man hat trotzdem sehr gut mitbekommen was unten auf der Straße passiert. Ich kann nicht verstehen, wie man bei einem doch solch‘ relativ neuen/modernen Gebäude Fenster von solch minderer Qualität/Schallschutz verbauen kann. Drei Nächte sehr, sehr schlechten Schlaf zu einem hohen Preis – schade. Wir werden in diesem Hotel sicher nicht mehr nächtigen.

Positiv:: The convenient location to our spot

Negativ:: Check in time is 3 and we arrived 5pm. Once checked in they told us that they will text me once the room is ready. 40 minutes later the room still not ready so i came back to the front asking where about the room. Mananger came told us theirs a problem in the room that we suppose to stay, he apologize and told us that $50 will be back into the room. So im expecting a refund of $50 but nothing came.

Positiv:: I liked everything in the hotel.

Negativ:: Short staff in the street level. I had to wait 15 minutes to let the trolley guy collect my luggage from the street.

Positiv:: Overall nice stay - spacious and clean room. Great neighborhood.

Negativ:: Fell slightly short of what I would expect from a five-star hotel, especially with the hot water not running all morning on the day of our checkout. There was only verbal apology and it was not resolved in time before we had to get ready to leave. Not having a hot shower before going out on a relatively chilly and rainy day put me on edge. The last impression sort of ruins the fine experience overall.

Positiv:: The downtown location, helpful and polite staff

Negativ:: Parking could have been complimentary. The charges felt high

Positiv:: Staff was friendly and everything was very clean. Close to the ferry and Metro! Would definitely stay here again!

Positiv:: Die Lage ist großartig. Alle Angestellten waren zuvorkommend und schnell. Die Zimmergröße war gut und alles war sauber und neu. Frühstück im Palm Court war gut. Ich werde wieder hier übernachten.

Negativ:: N/A

Positiv:: Location

Negativ:: Not sleep friendly, can’t make it dark enough during day time

Positiv:: The classic New York iconically landmark building!! Fantastic service! Danielle and the manager Teak at front desk were exceptional in their service to straighten up booking.com reservations which was done only hour before our arrival. Exceptional decor in suite room! It’s an expensive somewhat but most definitely gives you your moneys worth and makes you WOW for sure! Highly recommended!! By the way, you will not really feel “Home Alone!!” :)

Negativ:: Nothing so far..

Positiv:: The location is close to all attractive areas, the room was clean and comfortable.

Negativ:: The noise outside in the morning.

Positiv:: Felt very comfortable. The room was lovely and quiet. Staff very helpful. Everything was as Fairmont would be expected.

Positiv:: Excellent service

Negativ:: No

Positiv:: Alles sehr sauber, sehr toller Service, immer jemand da wenn man was braucht......

Positiv:: Liked the accommodations and Concierge staff

Negativ:: Some of your staff gave us misinformation at times about dining options. Also we were part of the city blackout and some of your staff were very Unaccommodating while others did there best to be helpful and were very accommodating. Need to have everyone on the same page providing patrons with similar messaging and options during those challenging times. You actually had plenty of lighting and an elevator operating, that was more than others. Staff needed to not panic some did and some did not.

Positiv:: The best of everything! Impeccable service and the bathroom...you just have to see it for yourself! Marble and gold with a huge soaking tub. Love this place!

Negativ:: Be ready to spend some money.

Negativ:: Some of the front desk staff seemed shell-shocked. There is no real lobby to this historic hotel which is odd.

Positiv:: Nothing it’s the plaza

Positiv:: The location. The station is below the hotel.

Negativ:: A house keeper was bad. No smile. She changed sheets and towels. But didn’t change glasses and other stuff. Sofa we’re making bed to other space but they weren’t moved back to the place where they should be. The my tip $5 wasn’t good enough for her. I don’t know how much is good because I’m from the country where we don’t have such a custom. A bell man wasn’t happy. The same reason. He showed unhappiness from body gesture and nearly did click his tongue! Other stuff,especially concierges are excellent!

Positiv:: The bathroom was very nice and the bed was very comfy. Breakfast in the room was excellent.

Negativ:: There doesn’t seem to be a lounge to sit in, just the bars.

Positiv:: Das Zimmer war einfach nur wunderschön

Negativ:: Der Bau

Positiv:: Ein sehr schönes Bett zum entspannen nach einem NYC Trip.

Negativ:: Das die Badartikel (Haarshampoo- Duschgelproben usw.gekauft werden müssen und nicht frei zur Verfügung standen.

Positiv:: The historic architecture has been preserved and enhanced with a keen design eye. The impressive lobby, bar, restaurant, and main atrium are all made even better by the truly excellent staff. They function well as a team, were universally helpful and courteous, and made our stay pleasant. The room was kept in perfect condition by the cleaning staff and was truly appreciated.

Negativ:: There were a few small things: Breakfast was quite pricey, and the lounge was somewhat out of character for the rest of the property. But these are minor quibbles.

Positiv:: Staff was amazing! Shout out to Jason from Concierge, who helped me get an amazing dinner res and made it super nice for my bf's birthday. We decided this will be the only place we stay everytime we come to NYC.

Negativ:: There's literally nothing that I didn't like.

Positiv:: Quality of service and excellent room maintenance standard

Negativ:: Public areas and elevators are dark

Positiv:: The staff was great. They upgraded us to a king room free of charge and gave us a nice quiet room away from street noise. The room was clean and well furnished, more than enough space! The bathroom was beautiful and well stocked with lovely toiletries. The food at the bar was excellent as were the drinks. The staff was some of the best I've experienced anywhere. So warm, friendly and accommodating. The location is great as well. Close to the A C line from Penn station as well as the 4 5 and J Z. 5 min walk from the Brooklyn Bridge. Great cleaners right across the street that washed our clothes for a very reasonable price. Overall great experience and will book with them again in the future.

Negativ:: Nothing! Everything was great.

Positiv:: Love the decor and ambiance

Negativ:: Poor concierge service Front desk wasn’t paying attention to room’s special request which was stated clearly at booking request.

Positiv:: Everything! It can get pricey, though.

Negativ:: The wobbly round coffee tables shoved into each room.

Positiv:: Das Bett war sehr bequem !

Positiv:: The atrium, bar area and restaurant are beautiful

Negativ:: No complaints

Positiv:: Very stylish hotel. Staff were excellent

Negativ:: A bit over-priced. Nothing to make it stand out in terms of facilities etc (no pool for example)

Positiv:: Room size was fab, although we did get an upgrade. All the staff were brilliant - helpful, friendly and polite at all times. We didn't eat at the hotel, but hear it is excellent. The bar had a real buzz about it, with a great atmosphere. It's clearly a popular place for people that work downtown to meet for a drink.

Negativ:: Not much to report with this one. We would've liked to have showered before heading to the airport late afternoon, having already checked out by midday. Other than that, not anything we could complain about.

Positiv:: The style of the hotel is gorgeous. The room were impeccably clean, thought, smaller than expected. However, my friend and I really enjoyed our stay. It’s the perfect place for a one night stay. The bed was incredibly comfortable. We, for sure, slept like babies :)

Negativ:: Room was smaller than expected

Positiv:: Das Zimmer war schön mit toller Aussicht und einem tollen Bad. Das Personal war freundlich und hilfsbereit.

Negativ:: Ziemlich teuer, aber ich denke, das ist in New York überall so.

Positiv:: Tolle Lage. Die Zimmer sind recht groß und sauber.Das Personal war freundlich

Negativ:: Flur ist sehr dunkel zu allen Zeiten

Positiv:: Die Lage geht nicht besser! Wir waren viel zu Fuß unterwegs. Es gab immer kostenlos Gurken- und Zitruswasser. Die Zimmer und Bäder sind groß und komfortabel. Das Personal ist freundlich und hilfsbereit.

Positiv:: Nice room, very clean

Positiv:: Das Personal sehr nett,freundlich und in allen Belangen sehr hilfsbereit. Zimmer sauber und hochwertig. Lage sehr sehr sehr gut, man kommt überal zu Fuß hin

Positiv:: Great hotel close to all the attractions. Loved the space in the room - loved the Molton Brown Amemities. Staff were super friendly and the cleaning staff were impeccable. Rooms were spotless. I loved the flavored complimentary water upon entering the hotel before heading to your room.

Negativ:: Really nothing to complain about

Positiv:: Location

Negativ:: The lack of a lobby . Did not really notice in the pictures

Positiv:: best location in front of Bryant Park and subways. The room is wide and clean.

Negativ:: The air conditioner is nosy.

Positiv:: The stuff is amazing!

Positiv:: The 2 members of staff who greeted us on arrival and helped with our bags couldn’t have been any nicer or more helpful.

Negativ:: It was in New York, what an awful place !

Positiv:: This boutique hotel is unusual--in good ways. The staff are enthusiastic and greet you every time you come in, There are only a few rooms per floor. The landmark Radiator Building from which the hotel was created is a great facade. We had a junior suite on the 9th floor at the top of the trees of Bryant Park. Interesting view and, facing north, the perfect light. Junior suite was worth the money. But traffic on 40th St is ferocious. Complimentary coffee and muffins the morning is nice touch, as is cold water when you come in.

Negativ:: My wife though the elevator vestibule was too dark.

Positiv:: Amazing location.

Negativ:: The food wasn't my cup of tea, so didn't dine in.

Positiv:: Well working and silent AC system, rooms large and clean, wonderful view on Briant Park, and excellent location close to Metro station. Good ratio between quality and price.

Negativ:: The absence of an hall, and the poorness of the concierge / reception services. All the rooms / spaces available for an hall at ground floor have been sacrificed for a lounge bar and a kind of night club open to no customers . If you mix up a good hotel with these clubs/bars the outcome is harsh bodyguards at the entry and red led lights in the elevators. Quite ambiguous atmosphere, indeed.

Positiv:: Great location

Negativ:: One of the rooms was a bit dingy with poor light. No coffee machine in room

Positiv:: Personal an der Rezeption war sehr professionell und nett. Sie versuchten, alle unsere Anfrage entgegen zu kommen.

Negativ:: Nichts

Positiv:: Einrichtung, Lage, Sauberkeit

Negativ:: $16,00 für WLAN

Positiv:: Absolut wunderschönes Hotel in einer super Lage! Liebte meinen Aufenthalt!!

Negativ:: Verlangten 16,00 pro Tag für wifi, das ist irre

Positiv:: Große Zimmer, ausgezeichnete Lage

Positiv:: Das Personal war großartig, der Service war ausgezeichnet, die Zimmer waren riesig im Tower

Negativ:: Kein Kaffee auf dem Zimmer, sehr teuer, um diesen aufs Zimmer liefern zu lassen

Positiv:: Das Personal war sehr höflich und bot einmaligen Kundenservice

Negativ:: Aufpreis für WLAN war unerwartet für ein Zimmer im Preis von $700 pro Nacht.

Positiv:: Lage

Negativ:: Zimmer nicht sauber ordentlich gereinigt

Positiv:: Lage, gute Nachbarschaft , gute Lounge und Snack Shop . Auch die Zimmer waren gut und sauber mit richtigem funktionierenden Badezimmer.

Negativ:: Ich wünschte mir, dass sie hier ihr eigenes Restaurant mit Sitzmöglichkeiten hätten. Obwohl sie in der Nähe von Restaurants auf der Straße sind.

Positiv:: Schönes Ambiente. Gute Fahrstühle, um effizient zum Zimmer zu gelangen

Negativ:: Reinigungspersonal war schlecht. Das Bad roch muffig. Sie vergaßen einmal Waschlappen dazulassen. Dann haben Sie ein anderes Mal vergessen, Shampoo dazulassen. Als wir nach Shampoo zum Duschen fragten dauerte es 1,5 Stunden, bis es kam. Nach dem Einchecken baten wir auch um Decken, die nie kamen.

Positiv:: Die Architektur insgesamt vom ganzen Hotel war sehr elegant. Und die Zimmer waren sehr schön eingerichtet mit einzigartigen Möbeln.

Negativ:: Für das Internet Gebühren verlangt

Positiv:: Anlage Eleganz

Negativ:: Kosten für Zimmerservice! fehlende Essbereiche für serviert Frühstück, Mittag-

Positiv:: Location

Negativ:: Service, prices, amenities, paying $16 a day for Wi-Fi, especially at these exorbitant room rates, ridiculous. I’ve stayed at 5 star hotels in New York for the past 40 years, and this is the worst ever. Don’t stay here! The towels are so threadbare and hard that I actually scratched my face after a shower.

Positiv:: Spacious rooms, beautiful lobby, amazing location and friendly staff.

Negativ:: Carpets in the room were dirty and very old. The bathrooms definitely need refurbishment- they’re much nicer in other 5 star hotels in NYC.

Positiv:: Sehr edles und angenehmes Hotel in sehr guter Lage für Shopping und Sightseeing in NYC. Sensationeller Concierge! Die betten sind sehr bequem und die Zimmer angenehm gross.

Negativ:: Schade dass der Wellness Bereich geschlossen war, daher auch die Abzüge. Sehr ärgerlich, dass die Information über den Umbau nicht im Voraus erfolgt ist, sondern erst vor Ort. Das war nicht professionell.

Positiv:: Bett sehr gut, Zimmer schön groß, Einrichtung okay, Bad auch okay, nur Wasserdruck in der Dusche zu niedrig

Positiv:: Very accommodating, professional & friendly staff.

Negativ:: N/A

Positiv:: Beautiful hotel with a great location!! The staff is excellent! We stay here everytime we come to NYC.

Positiv:: The room was spacious and I love the location

Negativ:: I really cannot find anything to say that I didn’t like.

Positiv:: It was a great location. The staff were always friendly and helpful and our room was extremely clean. We were really appreciative that we were able to check in to our room considerably earlier than expected.

Positiv:: Staff was weary helpful For some reasons my booking via booking.com was not reflected in their system but the manager did good job. Booked for me immediately the room gave us room on executive floor with best price, best views and complementary late check out

Negativ:: You better check you booking before arrival directly with the hotel Open Bar in front of the building may be used in a better way

Positiv:: Clean and friendly. A little pricey but nice.

Negativ:: The beds and bathrooms are poor if you don't stay in the Tower.

Positiv:: Spotlessly clean, personal service, well located

Negativ:: We had a small issue with the master switch for the lights in the bedroom that we were told they would fix the next day but they never did. That said, this hotel is lovely and I would recommend it.

Positiv:: Großes Bad Bettwäsche Als ich anrief, sprachen sie mich direkt mit meinem Namen an Das Personal war sehr freundlich und sehr hilfsbereit

Negativ:: Dusche könnte mehr Druck haben.

Positiv:: Die Renovierung im letzten Jahr hat dieses NYC Classic wirklich gehoben. Jetzt sind die Innenräume genauso luxurös wie die klassische Fassade. Tolle Lage am Times Square, aber ruhige und friedliche Unterkunft. Toller Service und sehr freundliches Personal. Wir haben unser Mädelswochenende sehr genossen.

Negativ:: Vermeiden Sie es, wenn Sie sich nicht durch die Massen am Times Square durchkämpfen möchten.

Positiv:: Saubere, geräumige Zimmer, der Service war gut, nicht großartig Wi-fi

Positiv:: Toller Ort zum übernachten. Sehr Sheik und hip. Bar auf der Dachterrasse ist nicht von dieser Welt! !!

Positiv:: Service Makellose Zimmer Ausgezeichnete Lage zwischen Times Square und Bryant Park

Negativ:: Ich kann mich nicht beschweren über gar nichts.

Positiv:: Location, cleanliness and very quiet even though it was in Times Square.

Negativ:: Nothing

Positiv:: Great location! Friendly staff!

Positiv:: Super Lage, super Zimmer. Allerdings hört man den Times Square auch im Zimmer.

Negativ:: Der Service war mäßig. Die Rooftop Bar und auch die anderen Bars schließen um 24.00 Uhr. Danach gibt es hier nichts. Für ein solches Hotel ungewöhnlich und unpassend.

Positiv:: The bathroom was amazing! Bed was very comfortable

Positiv:: Its location.

Positiv:: Clean with a prime location

Negativ:: I don’t get my room ready at the time I check in and this happened to me more than once I always have to wait even if I arrive at 3

Positiv:: Location . Room spacious and clean

Negativ:: Over priced drinks at the hotels rooftop bsr

Positiv:: The hotel staff members were helpful and welcoming! Check-in was easy and the staff at the bar & restaurant went out of their way to help a jet lagged traveler enjoy a great meal. The room was very clean and well organized.

Negativ:: The mattress was excellent but I would have liked more pillow options - to provide a little more firmness.

Positiv:: Great hotel in a wonderful location Rooms were nice and roomy

Negativ:: My wife is a early morning tea drinker. Some facilities to make yourself a late or early hot drink in our room would have been nice. On previous visits we were allowed to sit up on the roof garden in the morning, now it’s just another expensive bar after 4pm

Positiv:: Located close to Times Square and subway for access to all parts of NY.

Negativ:: No coffee or tea facilities.

Positiv:: Location was great, just as described, right on Times Square and very close to Subway.

Negativ:: Service from staff could of been better, upon arrival no one greeted us we stood in a queue for 10 mins before asking staff where we could check in quicker. We were then told we were in the wrong queue and had to go to the back of the hotel to check in. Absolutely ridiculous bearing in mind it is very obvious we were trying to check in with all our suitcases. Staff were not attentive in the slightest and barely noticed we were there!

Positiv:: Die Lage ist perfekt!

Positiv:: Beim Ein- und Auschecken war das Personal nett. Komfortable Betten.

Negativ:: Zu große Konzentration auf das Trendige. Es gibt sich als 4-5 Sterne Hotel aus. Sollte aber 3-4 Sterne sein. Keine Kaffeemaschine im Zimmer.

Positiv:: Wunderschöner Platz mit sauberen Zimmern und sehr gutem Service. Wir waren nur eine Nacht dort, aber wir freuen uns schon darauf, wiederzukommen.

Negativ:: Alles war perfekt

Positiv:: Die Zimmer waren sauber und sehr komfortabel. Das Personal an der Rezeption war sehr freundlich und hilfsbereit.

Positiv:: Das Personal war sehr hilfsbereit und sehr freundlich!

Positiv:: Rooms were a good size for New York and get comfortable. Great location.

Negativ:: Rooftop bar was clearly aimed at non hotel guests - had to stand in bar despite there being lots of tables free but were apparently reserved for non hotel guests. Very disappointed as this is a great bar but very poorly managed.

Positiv:: My room was GIGANTIC. And not just by NYC standards.

Negativ:: I had issue with payment at the front desk. However for all the trouble the hotel sent up some Magnolia’s cupcakes a bottle of red wine.

Positiv:: Perfekte Lage - stylisches Hotel - sehr freundliches Personal - gutes Abendessen

Negativ:: Nicht unbedingt geräuscharm was das Bad im Nebenzimmer betrifft

Positiv:: Location Rooftop Food

Negativ:: Poor cleaning Poor service

Positiv:: Rooms are a good size. Staff is so friendly and helpful.

Positiv:: The decor ,the rooftop , the service

Positiv:: Great room, loved the rooftop bar!

Positiv:: Wir bekamen ein Upgrade. Das Zimmer war sehr geräumig und sauber. Die Lage könnte nicht besser sein. Die U-Bahn ist ganz nah, Times Square ebenfalls.

Negativ:: Die Betten waren etwas zu weich für uns. Das Hotelzimmer hatte einen hohen Geräuschpegel, der nicht von der Strasse kommt, sondern vom Gebläse der Klimaanlage/Heizung und das wir nicht abstellen konnten.

Positiv:: Great location. Clean.

Positiv:: Large rooms. Very stylish. Great location.

Positiv:: Huge rooms. Comfortable beds. Stylish. Great location for mid town.

Positiv:: Great aesthetic! The pictures don’t make justice to this gorgeous Designer hotel, where every detail was carefully thought of. Searching online for same-day accommodation yielded this hotel within my budget and with a central location. Upon arrival I was greeted warmly and upgraded to a room with a view of the Empire State Building. Really Special & Memorable stay. I highly recommend this Hotel and hope to return in the future.

Negativ:: I wish we had arrived earlier to enjoy the rooftop bar.

Positiv:: Liebe das Wheeltapper Pub. Liebe die irische Atmosphäre des Hotel. Zentral gelegen, in der Nähe des GCS und 4.5,6 Züge Sehr nettes Personal Gemütliche Zimmer

Negativ:: Kleine Zimmer WiFi nicht umsonst im Zimmer

Positiv:: Die Zimmer sind sauber, groß für New York City, super hilfsbereit und freundliches Personal! !!

Positiv:: Das Hotel war sauber und ruhig, das Personal war freundlich. Gut gelegen in der Nähe von Grand Central Station. Die Zimmer waren geräumig für NYC und gut ausgestattet.

Positiv:: Dies war ein ruhiges und komfortables Hotel. Es verfügt über ein Restaurant in der Unterkunft und Bar. Das Personal war sehr zuvorkommend. Die Zimmertemperatur genau richtig, und das Bett bequem.

Positiv:: Das Bad war gut ausgestattet, aber sehr klein Die Betten sehr komfortabel so wie die A/C Das Personal war sehr freundlich und hilfsbereit. Auch das Zimmer war sehr sauber.

Negativ:: Wir fanden das Zimmer und das Bad klein, sogar für New York.

Positiv:: Pretty hotel, rooms were clean, especially the tub. The staff was awesome. The location was great.

Negativ:: I don’t have any dislikes. My only suggestion is a microwave in the room.

Positiv:: The front desk staff and doorman were friendly and helpful, and the room was large by NYC standards. The hotel is on a quiet street, yet very close to Grand Central station. There are also relatively inexpensive restaurants close by for breakfast and lunch. I would definitely stay here again.

Negativ:: There was broken glass on the floor of the bathroom and dirt behind the bathroom door when we arrived. I cleaned up the broken glass (over the course of two days - I kept finding more pieces), and the dirt remained for the duration of our stay. Also, the shower curtain liner was too short to hang inside the tub, which meant that the bathroom floor was flooded whenever we showered. Not having free WiFi in this day and age is ridiculous!

Negativ:: Non blackout curtains on a large window facing a commercial building w lights on all night! Incredibly difficult to sleep in such circumstances. Very poor sound insulation as well. Could hear perfectly clear conversations from down the hall.

Positiv:: The location can not be beat! The hotel is right next to the Chrysler building and Grand Central station. The front desk staff were very helpful and kind. The rooms are a great size for New York and very clean.

Negativ:: You have to pay for wifi in your room. I believe it was something crazy like $15 for 24 hours.

Positiv:: Lovely quiet area very near to Grand Central Station. Exceptionally friendly staff and nothing was a problem for them. Hotel could do with modernization but on the whole, very clean and we really enjoyed our stay.

Negativ:: Air conditioning systems really need updating, quite old and very noisy.

Positiv:: Wonderful bed. Central location

Positiv:: Comfortable and clean room, close to everything a tourist might want to visit.

Positiv:: The beer in the pub. Bronx Pale Ale especially.

Negativ:: The sink and bathroom plugs in the bathrooms of both rooms we stayed in during our two visits didn’t fit properly. On the second stay I had to opt for a shower instead on a bath.

Positiv:: Very comfortable bed,all good no complaints

Positiv:: We explained that we where travelling as part of our honeymoon and they kindly upgraded us to a junior sweet, also gave us a bottle of champagne and chocolate covered strawberries on arrival, they couldn’t have been more helpful

Positiv:: Great customer service, nice hotel room, welcoming people, just overall 5 star service

Negativ:: Nothing

Positiv:: Great location. Great bathroom. Great staff.

Positiv:: View

Negativ:: The breakfast is strange as it has to be ordered. Buffett would be much faster. The voucher-system is causing discussions frequently (what is included, etc.)

Positiv:: Great location. Very friendly staff.

Positiv:: Location and stuff. Very good internet location.

Negativ:: One shampoo per room, per day for 3 people. Why?

Positiv:: Loved the location

Negativ:: Service at breakfast was very slow Pillows not great No coffee or tea facilities in the room

Positiv:: Situated at Battery/Hudson Park Couldn’t be better. You smell the sea and have all opportunity to run in the morning. Brookfield Place with great shoos and Dining close. Subway takes you everywhere. Wonderful.

Negativ:: Nothing

Positiv:: Great location and the staff are all very helpful and friendly.

Positiv:: Clean room, excellent service, great location.

Positiv:: The view of the Statue of Liberty and fireworks on Saturday night

Negativ:: Too short! I will stay longer next time. The telescope was not working properly.

Positiv:: Nice hotel, great location, friendly staff, quiet rooms, lots of comfort

Negativ:: Breakfast (too) expensive, however more then enough alternatives in direct neighbourhood

Positiv:: The location was perfect. Couldn’t be in a more scenic area of Battery Park.

Negativ:: The toilet in the room didn't flush properly and the fridge didn't open properly

Negativ:: The shower was not properly cleaned. I did get a different room But then I had a security concern and security told me they would provide a report but didn't bother even though I was quite concerned. Not did a manager bother to get in touch to address my

Positiv:: Das Zimmer war wirklich schön. Tolle Aussicht und Lage

Negativ:: Nichts

Negativ:: Times Square in der Nähe, Sauberkeit und offene Zimmer mit einem großen Fenster ...

Positiv:: Loved the buffet breakfast, staff were all friendly. Great location, just a few minutes walk from the iconic Times Square and easy access to the rest of the island. Room was spacious, clean, light and air conditioning worked well. Bed was comfortable and there was little noise from surrounding rooms, so a great nights sleep.

Negativ:: Restaurants could be very busy at peak periods, but two restaurants made it possible to get seated at these times within minutes. Did not enjoy climbing 20 floors when West side of island had a power outage, but this was beyond the Hotels control. Whilst the hotel had emergency generators - they kept the lights on, the lifts were out of action.

Negativ:: Frühstücksraum wirkt wie eine Kantine und ist immer stark besucht

Positiv:: Die zentrale Lage am Times Square.

Negativ:: Leider zu überfüllt, im Frühstücksraum und in den Aufzügen.

Positiv:: Super bequemes King Size Bett. Sehr sauber. Und die Lage ist perfekt

Positiv:: Very comfy bed.

Positiv:: Very well organized, clean and close to everything.

Negativ:: Smoking setup right outside by the entrance.

Positiv:: Great location

Negativ:: Reception staff was a little rude

Positiv:: Couple mid Sixties yo. Hotel appears to be quite new so the fittings are in very good condition. Bed very comfortable and room is stylish. Wif Fi very good and you have a choice of three breakfast rooms - we very much liked the open air courtyard room. Its a big hotel - 30 odd floors with (I guess) about 500 rooms so its very busy in the foyer, lifts and at breakfast. Typical NY! Excellent food selection for breakfast. Staff attitude and service is very positive. Location right on the perimeter of Times Square cannot be beaten.

Negativ:: Tiled floor outside bathroom door, when wet, felt more slippery than it should have been. Needed to be careful and not move too quickly.

Positiv:: Confort

Negativ:: No

Positiv:: The room was very clean and modern. The location was very good for walking to Times Square or to get to the Subway. Several tour bus (jump on and off) had pick-up directly across the street, very convenient. The breakfast included in our stay, was very good and everything you can think of to eat was available. We ate breakfast and it filled us up for entire day of sightseeing.

Negativ:: The bathroom provides limited privacy to anyone else in your room. It was very modern and had sliding door and when closed it still did not close that didn't allow someone to see inside bathroom while sitting on toilet. This could be easily fixed, but I found it little uncomfortable if traveling with someone staying with you.

Positiv:: Loved the rooms. Beds are sooo comfy. Great shower. Awesome views !!!

Positiv:: Very nice hotel

Negativ:: Breakfast tables placed to close to each other Once every one is seated had to ask other guest if they mind get up so I could pass A little stressful and also I had asked one the staff If we could of switched from a table of 4 to another of 4 she said no before we even had a chance to sit down And through out are breakfast the table we want to sit at was not occupied for the remaining of our breakfast

Positiv:: Tolle Lage, fanden den Preis gut und den Aufenthalt wert.

Negativ:: Die Zimmer sind ein wenig eng, aber sie waren in Ordnung für einen kurzen Aufenthalt

Positiv:: Alles

Positiv:: Lage und CoolnessFaktor. Gute view, wenn man über dem 8.stock ist(hintenraus). Personal alle sehr freundlich.

Negativ:: Dreckiger Teppich und Sofa. Kein Lichtschalter am Bett. Kein USB Stecker zum aufladen. Heutzutage ein muss für hipster Hotel

Positiv:: Staff, Beds, pillows, showers...

Negativ:: I like top sheets.

Positiv:: I loved the staff! Bellmen Kevin and Joan and Lisa at the front desk!

Negativ:: I like top and bottom sheets, but the bed was comfy.

Positiv:: Great location, wonderful welcoming helpful staff, great bed, and small and gorgeous outside garden for drinks and eats. Can’t wait to come back.

Positiv:: The staff is what put this boutique hotel (small but really great rooms) over the top. The penthouse was an incredible venue for a wedding.

Negativ:: Small size of rooms..

Positiv:: Great staff, location, and access to everything.

Positiv:: Excellent room, view n generally happy staff.

Negativ:: Screw up on garden dinner booking .. v disappointing! Surprised by private party conflict... our guests travelled from afar.

Positiv:: Frühstück und Unterkunft waren gut. Die Klimaanlage zu laut. Darauf hatten wir die Hotelleitung auch hingewiesen.

Negativ:: Klimaanlage

Positiv:: The gentleman who checked me out was awesome when I gave him my feedback about the walls being SO THIN, I could hear my neighbor on his phone at 4:30am - had to knock on our joining door to ask him to quiet down.

Negativ:: The thin walls - so thin when my neighbor got home at 4:30 am I thought he actually came into my room - then he preceded to make a VERy loud phone call.

Positiv:: The location is great and the staff is fantastic.

Positiv:: Great location, comfortable beds and good views from the floor to ceiling windows, good selection of bathroom products - especially the dispensers in the shower instead of the usual unsustainable mini packages! Friendly and helpful staff who made our late airport departure easy by storing our luggage and arranging a cab. Very happy with our stay!

Positiv:: The location and the garden

Negativ:: Room too small

Positiv:: Sehr sauber, sehr modern. es hat uns sehr gut gefallen!

Positiv:: Lage

Negativ:: Alles in allem Atmosphäre weniger als zufriedenstellend

Positiv:: Lage, Zimmer, Restaurant und 54th Floor Lounge waren sehr schön

Negativ:: Alles ... wir kommen wieder.

Positiv:: Sehr saubere Zimmer, modernisierte Zimmer, super Service, super Lage.

Positiv:: Die Lage war großartig

Negativ:: etwas laut Einige der Angestellte (nicht alle) hatte ein seltsames Verhalten. Ich habe bemerkt, dass sie aufmerksamer bei einigen waren und bei anderen nicht.

Positiv:: Die Aussicht auf die Stadt und das Bett war komfortabel

Positiv:: The staff was amazing!

Negativ:: Advertised as in time square! Couldn’t even see time square from my room. The air conditioner broke on the second night. The lights didn’t work the entire stay. If you turned one off they all turned off and one on they all came on. My booking said the resort fees were included. I paid an addition 280 in resort fees at the end of the stay. The rooms look nothing like the pictures. There are two sides to the hotel. One side is up to floor 25 the other is 25-40 something. It felt like they were separating the guests. Over all for 2 nights I paid over 1000 and pretty much felt like I was staying in a Laquita inn. Not worth the money at all!!!!

Positiv:: Location location location. Also queen sized beds

Positiv:: Great views and clean rooms! The rooftop bar was really cool!

Negativ:: Small elevators caused a wait usually.

Positiv:: The roof top was good The breakfast was great

Positiv:: Central location, near Times Square. Close to everything you need for a short stay in Times Square. Very friendly and helpful reception staff.

Negativ:: However I had to deal with the manager in respect of my refund: I found her unhelpful and called her out on her attitude. She apologised. Our bathroom was not clean on Day 1, although they did clean it for the rest of our stay.

Positiv:: Location

Positiv:: Great location near Times Square.

Negativ:: It’s a little tired, needs a refurbish in areas.

Positiv:: Die Lage war gut, der Service ander Reception war gut.

Negativ:: Das Frühstück war teuer und der Service im Frühstücksrestaurant war nicht gut

Positiv:: Ausgezeichnete Lage und super Rooftop-Bar! Aussicht vom Zimmer auf das Worldtrade-Center und das Chrysler-Building - TOP!

Positiv:: Location and hotel organization was perfect.

Positiv:: Perfect location

Negativ:: Pricey for mediocre food

Positiv:: The hotel was in a very good location, close to Times Square and Avenue of the Americas. Our suite was very spacious and well appointed, and was comfortable for our family of 4. The staff was very friendly and was very responsive to our requests and questions.

Negativ:: The hot water in the shower was only lukewarm.

Positiv:: Fantastic hotel in the centre of Manhattan in proximity to the main attractions and with several options for transport. The sky bar is incredible. We hope to be back soon.

Positiv:: The rooftop access.

Negativ:: The internet in the room was not stable, most part pf the time we didn't had the internet access.

Positiv:: I love the sense of this hotel. Super unique! The room is too small but the view is very good. Surrounding is Korea Town and there are a lot of restaurants there to enjoy. I will recommend you stay here for at most 2 nights and then go choose another hotel haha.

Negativ:: Room is too small. All other things are pretty good.

Positiv:: Convenient location. We were able to walk to and from most of our destinations. Plenty to eat and drink in nearby area.

Positiv:: Perfekt für einen städtetripp

Negativ:: In der Strasse vor dem Hotel stinkt es immer

Positiv:: The staff was amazing! We loved our room! It was very clean and the AC worked perfect!

Negativ:: We were in room 529- with the bunk beds. You might want to do some repairs on the bed. I slept on the bottom bunk and could see that the wood was breaking. Someone needs to take a look at that before they fall through.

Positiv:: The view was one of the most amazing things I have ever seen. The shower was modern and awesome and the bed was very comfortable.

Positiv:: Overall the room was nice and clean. Bed was pretty comfy and the staff were very nice.

Negativ:: Wait time for elevators were a bit of an annoyance. There was also a bad smell coming from the mini fridge in the room when I opened it.

Positiv:: Staff!!

Negativ:: Need 1 more chair in room

Positiv:: Fantastic staff, nice facilitites

Negativ:: Air conditioning a bit too loud

Positiv:: Incredible stay in this surprising hotel. Staff was super friendly and professional. The room is very small, but you're in NYC, you don't need bigger than this. Cleanliness was 10/10. And the view from our room (got lucky to have one in the upper floors) was amazing. But don't worry because there's the terrace on the roof (31st floor) that will give you amazing views for sure. And on top of that, there's a bar and plenty of seats up there. Incredible. Also, it's an easy walk to Times Square and the Flatiron District.

Negativ:: Nothing. Will go back.

Positiv:: Lage, moderne Zimmer, Rooftop, allgemein stylisches Hotel, bequemes Bett

Negativ:: Personal an der Reception könnte freundlicher sein

Positiv:: Sauber, schön, gutes Personal. Geräumige Zimmer. Die Lage war sehr gut.

Negativ:: Dusche war ein bisschen veraltet.

Negativ:: Sie haben keine Buchung für drei gemacht also sind wir gegangen.

Positiv:: Der Service war großartig, das Zimmer war schön, kostenloses Upgrade!

Negativ:: Dusche war nicht allzu gut. Das Zimmer roch ein wenig wie jemand dort geraucht hatte früher.

Positiv:: Das Bett war unglaublich bequem.

Negativ:: Bad war nicht so gut ausgestattet wie das Bett.

Positiv:: The location is great

Negativ:: The lobby with more light

Positiv:: Friendliness of the staff and they always greeted you in French which I loved. Great location.

Positiv:: EVERYTHING was 1st class. The comfortable bed & beautiful linens were a total delight. Scaffolding were professional, warm & discreet.

Negativ:: No top sheet. The down comforter was too warm for me so a sheet would have been nice

Positiv:: Location and easy access to main attractions

Negativ:: Not much really all was fine

Positiv:: Location was perfect! Right in the middle of everything!

Negativ:: Property was clean and staff was great!

Positiv:: Location - cleanliness

Negativ:: Staff - very tough to deal with especially the receptionist ‘March’ I believe he had an issue dealing with non French speaking persons

Positiv:: Comfortable bed Spacious Style

Negativ:: Room interiors starting to get a little worn, but not bad

Positiv:: Great property , great location , terrific staff , outstanding ambiance

Positiv:: Quiet stay, excellent breakfast service. Very friendly check-in desk staff

Negativ:: Room view

Positiv:: Great staff. Go the little extra to make your visit special

Positiv:: The location of the hotel was wonderful. Steps from Times Square, the Theatre District and 5th Avenue shopping! Friendly and helpful staff. Nice to wake up to free coffee and a paper. Small but adequate work-out area was an added plus.

Negativ:: Although well-kept, the rooms were looking a little bit beat up with scratches and divots in the furniture and stains on the carpet.

Negativ:: langsames WLAN

Positiv:: Proximity to a meeting venue

Positiv:: The hotel was nice. It was a mile walk from most of the attractions, shows and tours I went to.

Positiv:: We liked the bed, it was very nice and comfortable. Our room was very spacious too (we had a double queen bed room). We also enjoyed the bathroom, especially the shower. The location is quite good. It’s only about a 15-20 mins walk to Times Square.

Negativ:: I wasn’t aware of the gym that they had unfortunately. Although I could’ve found out somehow, but think reception could’ve let us know during check in. FYI, it’s located on the same floor as check in, at the back where the hotel’s mini dining area is.

Positiv:: Love the yoga mats and pilate ball. Great to strech after a hard day of work!

Negativ:: High air conditioning, as usual in the IS but easy to turn off!

Positiv:: The location was great. We asked for privacy and they heard us

Negativ:: The room was small. For the price I wished it was a little bigger

Negativ:: They double charged me. The desk clerk was overwhelmed and could not assist me. He gave me the name and number of hotel management. I left two messages for them and they did not return my messages.

Positiv:: Spacious room, yoga mats and a vision board. The breakfast is outstanding.

Positiv:: Cleanliness, location, staff

Negativ:: Bar closes too early. Beds were a little small.

Positiv:: Front desk staff were polite and professional. The room was spotless and newly remodeled. For being in New York, the bathroom was large. Overall the room and bed was as good as you will get for 4 stars in New York.

Negativ:: The restaurant was horribly disorganized. Hours were not clearly posted. They had kiosks to enter and pay for your order. After using one and paying and waiting for our order, we were told that yes we were billed, but the kiosks don't otherwise work.

Positiv:: Fun and modern with a great location and very cool lobby/patio area.

Positiv:: Great location and nice food

Positiv:: The staff was wonderful and helpful. We came at 700 am and they were able to find us a room immediately so we could rest after taking a long redeye flight. The room was very clean and quiet and the beds comfy.

Negativ:: When traveling with others, it would have been nice to have a fan in the bathroom (if you know ow what I mean.). Also the elevators could be slow and/or full. We were on the 5th floor so we were able to take the stairs.

Positiv:: Lage in der Nähe von Penn Station, wunderbare Rezeptionisten, vor allem Victoria, perfektes Zimmer und Aussicht

Positiv:: Der Concierge war fantastisch. Restaurants waren großartig. die Atmosphäre war entspannend und cool.

Positiv:: Schöne, moderne Zimmer. Tolle Lage. Imbisswagen einen Block entfernt im Greely qm

Positiv:: Nichts

Negativ:: Das Personal war unfreundlich, klein und schmutzig (stinkenden) Zimmer, teuer Es lohnt sich nicht

Positiv:: Das Bett war sehr komfortabel! Die Lage war sehr zentral.

Negativ:: Kein Business Center und kein Pool.

Positiv:: Location was great.

Negativ:: Young lady at check in was not very professional... a bit snobby when answering questions, even as I was being polite and jovial... bad day or not, it's all about service and experience... Hope it improves or was a one time occurrence.

Positiv:: Location. Clean. Great restaurants. Basically everything was super. Definitely will be back again

Negativ:: Nothing.

Positiv:: Amanda, the housekeeping manager was wonderful!

Negativ:: The room need an update.

Negativ:: bath tub shower - not a good idea

Positiv:: Location/Staff

Negativ:: TV remote didn’t work, minibar was broken, the hot water wasn’t working, just a lot of little things that made it not the best experience.

Positiv:: Spacious Modern Clean Center- close to Time Square, ktown, Central Park

Negativ:: Kinda noisy and dark lobby

Negativ:: Not complimentary wifi in the rooms.

Positiv:: Great location - small modern gym with good equipment - busy lobby bars and restaurants. Good customer service follow up and care. They installed an extra mini fridge for us for our own use when asked and followed up to make sure all was OK with our stay

Negativ:: Lobby a little too crazy busy at times. TV reception was poor so watched TV on my iPad

Positiv:: Sehr gut eingerichtetes Zimmer. Sehr schönes Bad und eine tolle Sicht auf das Empire State Building. Ein Glas Wein auf der Terrasse inclusive. Frühstück mit reichhaltigem Angebot.

Positiv:: Location. Lively place

Negativ:: Room is dated. Furniture has scratches. No coffee machine in the room. For everything you need to ask the staff.

Positiv:: Perfect location.

Positiv:: The waiters in the restaurant and bar, especially in the morning breakfast area could not communicate and I found them to be rude and quite aggressive.

Negativ:: The wait staff cannot communicate to well and were quite annoying.