Dieses moderne TownePlace Suites bietet saubere, komfortable Suiten sowie herausragenden Kundenservice. Günstige Lage nahe der University of Tennessee.
Positiv: the rooms were nice and cozy
Positiv: The hotel had free parking, which is awesome! I also enjoyed the experience with the staff, they were always super friendly and helpful. And finally I truly loved the Paul Mitchell products that were free in the bathroom in the room.Negativ: The location of the hotel isn't the best. The entry and exit is confusing.
Positiv: LocationNegativ: They were renovating this hotel and that was not clearly posted anywhere. The rooms appeared to have already been updated, but the rest of the hotel was in the process.
Positiv: The front desk attendant was excellent! It was close to everything we needed and very quiet.Negativ: The room could use a little updating.
Positiv: Came into town for a football game, loved the fact that the hotel had a shuttle service to the stadium.Negativ: Did not realize the room would be so small. But for me and and 10 yr old, it was just fine
Positiv: location was good, staff was friendly, hotel was clean, snacks/food availableNegativ: parking was cramped, hotel overall is showing some wear, sofa bed was horrible
The staff was amazing. The friendliest I've seen. Breakfast was over at 10 and we thought it ended at 10:30. The lady brought out the breakfast again (after putting it all away) just for us! There's coffee, hot chocolate and tea in the lobby for free for guests to use 24/7. The room itself was super clean. And huge! There was a full size kitchen as well. It was just wonderful!Positiv: It was in no way just a 2 star hotel. It couldn't be. It has to be at least 2.5. I thought it was nicer than the Omni in Atlanta which is a 4 star. So the best thing was the surprise of how wonderful the hotel was.Negativ: Nope!