Das Saint Hotel New Orleans im weltberühmten French Quarter ist ein modernes Hotel mit einem Ambiente, das die historische Rolle von New Orleans als die Geburtsstätte des Jazz feiert.
Lieblings Hotel in New OrleansPositiv: Alles.
Großartiges Personal!Positiv: Alles verlief reibungslos und die Zimmer waren sehr sauber. Das Personal war sehr freundlich.
Positiv: I found everything to be nicely done. It's right where you want to be to get out and see NOLA. I'd recommend to friends. Negativ: No bathtub is the only thing I can think of that I can complain about. Shower was excellent though.
Consistently disappointingNegativ: It was a rough start from check-in:
- The designated room on our paperwork (King) was not available at check-in, leaving us a couple in two beds
- Upon getting to the room, there was toilet paper and urine in the toilet.
- There was makeup all over the collar of the bathrobe (being billed as "take it home for $120")
- They were able to move us the next night to a king room, which we found out during the middle of the night did not have a working heater (35 degrees outside at this point). So we moved to our third room of the trip that second night.
I'll echo the same concerns with customer service that I see in other reviews here. It's a pity because the property itself is well situated and in good company with the likes of the Ritz and Roosevelt. But it failed to meet any standards for cleanliness and overall guest experience.
Positiv: I liked the location.Negativ: I didn't like the alarm coming from next door that went off at 8 am every morning. Wasn't able to have a good nights sleep
Great decor & staffPositiv: The hotel is so nice & artsy... The staff was extremely helpful & engaging I felt right at home. I will book there again.
Great hotelPositiv: Location was 2 blocks from Bourbon St, rooms were big with very comfortable beds best place I have stayed in NOLA.
chic hotel centrally located in the french quarterPositiv: Located just a couple blocks off bourbon streetNegativ: Shower heads and pressure could be better
Beautiful hotel, amazing staff!Positiv: We stayed here because of the price and location. It seemed to be the best of both worlds and it definitely was! Easy walk to all French Quarter locations. The lobby is gorgeous, as were the rooms. Fun bar in the lobby, too, with live music in the evenings. We were a group of 4 couples and we all loved it. The staff were so friendly and helpful. Negativ: Location on Canal St is not my favorite (busy, a bit dirty), but you only have to walk 3 blocks to be in the heart of the French quarter.