Finde günstige Flüge von Basel nach London Heathrow

Positiv: Nothing

Negativ: I called them for luggage I have I can take 20 3KG in the end in the airport I haw to pay for my language

Positiv: Check in, flight was on time

Negativ: The time it takes for getting from 5 to 3. Almost missed my plane on the trip in.

Negativ: Food service was pay only on a 3.5 hour flight. This meant there was a good cart blocking the aisle THE ENTIRE FLIGHT! Nobody could get by to use the bathroom or to walk around. There was almost always two people in each direction blocked by the cart. From what I could observe, the cart wasn’t even stocked with the items people were ordering, as a flight attendant was CONSTANTLY running back and forth to the galley to get items that weren’t on the cart! The setup of this food service was HORRIFIC even for me who didn’t order anything. They never even were able to take orders from everyone- never even asked if I wanted anything. I don’t think I will fly British Airways again.

Positiv: Friendly, attentive and knowledgeable staff. Good light supper.

Positiv: Flight overall was unremarkable. Aircraft was almost twenty years old and looked it.

Negativ: Boarding via a bus was painful and inefficient. BA is selling more flights than it can accommodate at Terminal 5. Because plane was so old, the screens for the entertainment are laughably small and faded. Seats themselves are tired, with wobbly and dirty tray tables, and seatbacks that don't recline properly. Seat power is the outdated Empower standard, which doesn't work without a special adapter which virtually nobody has.

Positiv: Quick flight. Friendly cabin crew.

Negativ: Nothing.

Positiv: Everything was great!

Negativ: Nothing to complain about

Negativ: Hotel was rubbish

Positiv: Nothing

Negativ: They checked everyone’s carry on bags, which made the boarding process incredible slow, then they made you stand on a bus until it was full, to drive to the plane to walk up stairs in the rain. I kept my bag for 20 hours, flying from Vancouver to Calgary to London and before my flight to Madrid. They didn’t care that I said I didn’t want to give it up or that I had to make a connection. Madrid’s airport is notorious for have slow baggage handling, so they are making me wait. I packed for 2 weeks in a carry on and back pack to avoid checking luggage. I am disappointed.

Positiv: On-time departure, comfortable cabin, good communication and attentive crew, that's all I want and I got it on this flight!

Positiv: We were early

Negativ: The food

Positiv: None

Negativ: At Heathrow, the boarding agents kept calling few passengers without letting the rest of the passengers know what was going on. Also the boarding was delayed without giving specific reason almost 50 min later. Finallly they said the boarding was delayed to catering and cleanning, which I could not believe since the plane has been on a tarmac close to an hour. Passengers were lining up to board, but one of the gate agent kept asking to sit down without giving any reason. Probable one of the worst boarding experience I have ever had in international flights.

Positiv: Yes

Negativ: Maybe the entertainment choices

Positiv: The crew was great and the food was pretty good (in addition to lunch/dinner, they offered multiple snacks and drink service throughout).

Negativ: The boarding could definitely be better - customs and an additional security check before the gate was a bit much and caused the flight to depart over 15 minutes late.

Positiv: Yes

Positiv: Seats were comfortable. Entertainment system stopped working part way through

Negativ: Boarding at Brussels was awful. After arriving from another international city and having to go through security, I was informed , just before boarding that I had to go to a location 20 gates away and wait in a long line for another security sticker. It was very confusing.

Negativ: Hotel was rubbish

Positiv: The flight was pleasant and we landed early.

Negativ: British Airways should at least give out small bottles of water or cookies to soften passengers affinity towards the airline. I did not buy anytjing but was also not served anything. In comparison to low cost carriers, I felt underappreciated.

Positiv: We arrive twenty minutes early.

Negativ: We lost a half hour because of defective equipment and had to exist the back of the plane on to the runway.

Positiv: Flight overall was unremarkable. Aircraft was almost twenty years old and looked it.

Negativ: Boarding via a bus was painful and inefficient. BA is selling more flights than it can accommodate at Terminal 5. Because plane was so old, the screens for the entertainment are laughably small and faded. Seats themselves are tired, with wobbly and dirty tray tables, and seatbacks that don't recline properly. Seat power is the outdated Empower standard, which doesn't work without a special adapter which virtually nobody has.

Positiv: Nothing

Negativ: I called them for luggage I have I can take 20 3KG in the end in the airport I haw to pay for my language

Negativ: The breakfast scone was disgusting but dinner was great!

Positiv: On-time departure, comfortable cabin, good communication and attentive crew, that's all I want and I got it on this flight!

Positiv: Nothing

Negativ: Crew sucked, comfort sucked, british air sucks. Worse than even US airlines which I didn’t think possible

Negativ: All of the less than good, obvious!

Positiv: Pleasant crew. Appropriate and efficiently served snack.

Negativ: Boarding and disembarkation were slow.

Negativ: A little bit chaotic when they loaded two planes at the same time in a very tight space in Amsterdsm but this was most likey an airport soecific design issue and not a KLM issue. The flight was as good as can be expected fir an international flight. The staff was great

Positiv: Good amount of space on the plane, lots of movies to watch, good food and drink.

Positiv: Getting home.

Negativ: The tannoy was difficult to hear at the airport, guess that is not the fault of the airline but it made boarding difficult. Stewardess whizzed past when offering duty free shopping on board.

Positiv: Left early, arrived early.

Negativ: Get rid of M&S and go back to including a G&T with the ticket.

Positiv: Promptness in service!

Negativ: Food

Negativ: Seats are very tight and are short on comfort. The "occupied" toilet signs not working causing queues. On meals, forget the things that are impossible to to sustain in a fresh/tasty state, like melon, Tomatoes fried, certain types of sandwich where the bread absorbs any liquid/juice, overuse of rolls. The meals are tested under almost clinical conditions, who ever travels Economy and tastes the food in situ. Put more of the edible foood in. People prefer a single course meal as against a 3 course with dead ends on each side of the main.

Positiv: None

Negativ: At Heathrow, the boarding agents kept calling few passengers without letting the rest of the passengers know what was going on. Also the boarding was delayed without giving specific reason almost 50 min later. Finallly they said the boarding was delayed to catering and cleanning, which I could not believe since the plane has been on a tarmac close to an hour. Passengers were lining up to board, but one of the gate agent kept asking to sit down without giving any reason. Probable one of the worst boarding experience I have ever had in international flights.

Positiv: Nothing

Negativ: They checked everyone’s carry on bags, which made the boarding process incredible slow, then they made you stand on a bus until it was full, to drive to the plane to walk up stairs in the rain. I kept my bag for 20 hours, flying from Vancouver to Calgary to London and before my flight to Madrid. They didn’t care that I said I didn’t want to give it up or that I had to make a connection. Madrid’s airport is notorious for have slow baggage handling, so they are making me wait. I packed for 2 weeks in a carry on and back pack to avoid checking luggage. I am disappointed.

Positiv: Check in, flight was on time

Negativ: The time it takes for getting from 5 to 3. Almost missed my plane on the trip in.

Positiv: Fast boarding, early arrival

Negativ: If I weren't super hungover

Positiv: It was OK experience. Nothing special.

Negativ: I was overcharged for luggage. Was not given the chance to pay when checking in online so was charged top rate for 1 piece of hold luggage at the check in desk. A flight that was a reasonable cost became expensive.

Positiv: Left early, arrived early.

Negativ: Get rid of M&S and go back to including a G&T with the ticket.

Positiv: M&S food on board

Negativ: Frühzeitig kontrollieren betreffend Handgepäck vor boarding

Positiv: The Capain kept us well nformed

Negativ: 4 hours trip, international, and only food to purchase.

Positiv: Alles in allem eine problemlose Reise.

Positiv: Nothing

Negativ: They checked everyone’s carry on bags, which made the boarding process incredible slow, then they made you stand on a bus until it was full, to drive to the plane to walk up stairs in the rain. I kept my bag for 20 hours, flying from Vancouver to Calgary to London and before my flight to Madrid. They didn’t care that I said I didn’t want to give it up or that I had to make a connection. Madrid’s airport is notorious for have slow baggage handling, so they are making me wait. I packed for 2 weeks in a carry on and back pack to avoid checking luggage. I am disappointed.

Positiv: On-time departure, comfortable cabin, good communication and attentive crew, that's all I want and I got it on this flight!

Positiv: Das Flugpersonal war zuvorkommend. Der Flug ging planmässig

Negativ: More legroom please

Positiv: Friendly, attentive and knowledgeable staff. Good light supper.

Positiv: It was OK experience. Nothing special.

Negativ: I was overcharged for luggage. Was not given the chance to pay when checking in online so was charged top rate for 1 piece of hold luggage at the check in desk. A flight that was a reasonable cost became expensive.

Negativ: I like everything about the flight

Positiv: Das Flugpersonal war ok und der Flug war auch "Just in Time".

Negativ: Kein Snack oder Trinken ohne Bezahlung

Positiv: The Capain kept us well nformed

Negativ: 4 hours trip, international, and only food to purchase.

Positiv: Das wir endlich losfliegen konnten.

Negativ: Verspätung die nicht mal gemeldet wurde, sondrn ich es nur per zufall gesehn habe!

Positiv: Terminal 5

Negativ: Expensive

Positiv: Das wir endlich losfliegen konnten.

Negativ: Verspätung die nicht mal gemeldet wurde, sondrn ich es nur per zufall gesehn habe!

Positiv: Freundliches Personal, sauber und modern wirkende Flugzeuge, pünktlich. Bordverpflegung nur gegen Bezahlung, aber sehr fair bepreist.

Positiv: M&S food on board

Negativ: Frühzeitig kontrollieren betreffend Handgepäck vor boarding

Negativ: More legroom please

Positiv: My trip had two legs, Austin to Heathrow and Heathrow to Riyadh. The crew from Heathrow to Riyadh were great. I wish I could say the same about the crew from Austin to Heathrow.

Negativ: Overall, the flight was fine. My comments are relative to BA 1st class. At best, I would rate it in the middle of the business class flights I've flown on other airlines. There is nothing about the experience that is actually 1st class from a separate lounge, to boarding, to in flight meals. The seats on my planes were worse than Turkish Airlines Business class (among many others). Storage around the seat is also FAR worse than other airlines products,even in business class. I had taken the same flights in November and 95-98% of the entertainment options were the same. There were, maybe, 2 new movies and 2-3 new documentaries/TV shows. The in seat charger only worked on one leg. Several meal options were "sold out." Mediocre at best.

Positiv: Nothing

Negativ: They checked everyone’s carry on bags, which made the boarding process incredible slow, then they made you stand on a bus until it was full, to drive to the plane to walk up stairs in the rain. I kept my bag for 20 hours, flying from Vancouver to Calgary to London and before my flight to Madrid. They didn’t care that I said I didn’t want to give it up or that I had to make a connection. Madrid’s airport is notorious for have slow baggage handling, so they are making me wait. I packed for 2 weeks in a carry on and back pack to avoid checking luggage. I am disappointed.

Negativ: Hotel was rubbish

Positiv: Terminal 5

Negativ: Expensive