Finde günstige Flüge von Basel nach London Heathrow

Negativ: At least give a glass of water.

Negativ: Flight was late, very little communication, hot and uncomfortable and slow, and everyone missed their connections.

Negativ: Rest rooms were clean, food was adorable, good coffee, no complaints.

Positiv: Seats were comfortable. Entertainment system stopped working part way through

Negativ: Boarding at Brussels was awful. After arriving from another international city and having to go through security, I was informed , just before boarding that I had to go to a location 20 gates away and wait in a long line for another security sticker. It was very confusing.

Positiv: Crew had filled overhead lockers with their bags leaving no room for ours

Negativ: At BA staff treats you inconsistent

Positiv: Crew and pilot great.

Negativ: Toilet was dirty.

Negativ: Business class on the 3.5 hour flight was just blocking the middle seat in the front of the plane. No leg room, narrow seats. My husband is 6’4”” with wide shoulders. His legs do not fit and therefore extend into the aisle. Flight attendants were constantly bumping into his shoulders. Very cramped We were not aware of this configuration.

Negativ: Business class on the 3.5 hour flight was just blocking the middle seat in the front of the plane. No leg room, narrow seats. My husband is 6’4”” with wide shoulders. His legs do not fit and therefore extend into the aisle. Flight attendants were constantly bumping into his shoulders. Very cramped We were not aware of this configuration.

Positiv: crew members are polite and clear in instructions

Negativ: the check-in time is very long, need to open more counters

Positiv: Check in, flight was on time

Negativ: The time it takes for getting from 5 to 3. Almost missed my plane on the trip in.

Positiv: Crew had filled overhead lockers with their bags leaving no room for ours

Negativ: At BA staff treats you inconsistent

Positiv: Very comfortable seats, lots of options for movies and tv to watch on their screens, lots of leg room.

Negativ: Great experience

Positiv: Das Flugpersonal war zuvorkommend. Der Flug ging planmässig

Positiv: crew members are polite and clear in instructions

Negativ: the check-in time is very long, need to open more counters

Positiv: Nothing

Negativ: I called them for luggage I have I can take 20 3KG in the end in the airport I haw to pay for my language

Positiv: Very comfortable seats, lots of options for movies and tv to watch on their screens, lots of leg room.

Positiv: Das Flugpersonal war ok und der Flug war auch "Just in Time".

Negativ: Kein Snack oder Trinken ohne Bezahlung

Positiv: Our crew on the trip from DC to London was excellent- friendly and efficient. We really enjoyed the whole experience.

Negativ: The short trip from London to Vienna felt overcrowded with people lugging heavy suitcases on board. Also the fact that you have to purchase even water was a surprise because we were not aware of such a severe policy by BA. Plus our American credit cards were not accepted by the on board cc machine so we spent 2 hour flight without any refreshments

Positiv: Friendly, attentive and knowledgeable staff. Good light supper.

Negativ: Their app wouldn't let me pay for a checked bag early so I was charged almost double the cost!

Negativ: Timing is good

Positiv: Boarding was quick and flight was calm

Negativ: The coffe and breakfast.

Positiv: Great crew.

Negativ: Ran out of business class meal. Substituted a Econ class.

Negativ: Boarding was crazy. Could not everyone in the gate area.

Positiv: I was sorted on Row 3 and the drapes kept hitting the back of my head.

Negativ: Move the drapes a few more inches back.

Negativ: No drink

Positiv: Very pleasant and helpful crew

Negativ: Improved seating comfort, leg barrier or something

Positiv: Das Flugpersonal war ok und der Flug war auch "Just in Time".

Negativ: Kein Snack oder Trinken ohne Bezahlung

Negativ: Great experience

Negativ: Seats are cramped. Also I was sitting on the aisle seat and the food trolley hit my elbow so there isnt much space for it to go down the aisle

Positiv: Crew was OK ,seat tight

Negativ: More cushion and a little wider seat !

Positiv: Nothing

Negativ: I called them for luggage I have I can take 20 3KG in the end in the airport I haw to pay for my language

Negativ: Business class on the 3.5 hour flight was just blocking the middle seat in the front of the plane. No leg room, narrow seats. My husband is 6’4”” with wide shoulders. His legs do not fit and therefore extend into the aisle. Flight attendants were constantly bumping into his shoulders. Very cramped We were not aware of this configuration.

Positiv: None

Negativ: At Heathrow, the boarding agents kept calling few passengers without letting the rest of the passengers know what was going on. Also the boarding was delayed without giving specific reason almost 50 min later. Finallly they said the boarding was delayed to catering and cleanning, which I could not believe since the plane has been on a tarmac close to an hour. Passengers were lining up to board, but one of the gate agent kept asking to sit down without giving any reason. Probable one of the worst boarding experience I have ever had in international flights.

Positiv: Very late departure and arrival cause us lost of transportation in Barcelona and money paid will not be returned

Negativ: Lost of deposited money to tea nsportation due to delay plane arrival

Positiv: Crew had filled overhead lockers with their bags leaving no room for ours

Negativ: We couldn’t watch anything because the headphones required an adapter which we didn’t have and was not offered to us for purchase. We read a book for eight hours. Would have loved to watch a movie.

Positiv: No fuss, the cost benifit is perfect for short distances flights

Negativ: One of the planes was a A321, room for legs was short

Negativ: Booked business to get some needed sleep on the red eye as I'm straight into work today. Babies crying disturbed sleep and bags delayed to boot. Unimpressed.

Negativ: Seat didn’t recline...

Negativ: Business class on the 3.5 hour flight was just blocking the middle seat in the front of the plane. No leg room, narrow seats. My husband is 6’4”” with wide shoulders. His legs do not fit and therefore extend into the aisle. Flight attendants were constantly bumping into his shoulders. Very cramped We were not aware of this configuration.

Positiv: Crew had filled overhead lockers with their bags leaving no room for ours

Positiv: Food was extremely good for economy & professional & experienced cabin crew.

Negativ: 747 showing its age!

Positiv: Very pleasant and helpful crew

Negativ: Improved seating comfort, leg barrier or something

Positiv: All services were superb. From boarding, food, to bye bye from Crew very unique. Good team

Negativ: Every was excellent

Positiv: Given that this flight, like just about every other BA9 flight for the past week, was a delayed departure, this flight delayed 3 hours, it is difficult to say that this was a good flight. The flight was full, and some business class passengers moved to economy class, with some economy passengers being removed from the flight to free up essential "rest areas" for the crew.

Negativ: Whilst I understand that the planes make no money sitting on the tarmac, maybe the schedule needs tweaking to permit a little more time for maintenance?

Negativ: Great experience

Positiv: The crew was really good

Negativ: Perhaps seats just a bit more confortable. Overall a very good airline

Positiv: Captain gave us good updates on delay.

Negativ: Rude staff

Negativ: At BA staff treats you inconsistent

Negativ: They cancelled and did nothing to help via 2 hours of phone calls. I was heading to conference and they did nothing In Hong Kong the BA first class service was fabulous and got my travel arranged The idiots on the phone sounded like they had never flown

Positiv: Great service.

Negativ: Interesting business class configuration. Felt cramped compared to normal business class configuration of 4 across,

Positiv: No fuss, the cost benifit is perfect for short distances flights

Negativ: One of the planes was a A321, room for legs was short

Negativ: Seats are cramped. Also I was sitting on the aisle seat and the food trolley hit my elbow so there isnt much space for it to go down the aisle

Positiv: On-time departure, comfortable cabin, good communication and attentive crew, that's all I want and I got it on this flight!

Negativ: Seat didn’t recline...