Finde günstige Flüge von Basel nach London Heathrow

Positiv: The seats, staff, entertainment, particularly liked that you served hot chocolate! The staff were very polite, friendly and helpful.

Negativ: Food -vegan menu was bad for n the outgoing flight, better on the incoming flight. No vegan food available on domestic fight. Sitting in the aisle seat meant often people pushing past your seat.

Positiv: The rest area

Negativ: The airport was cold and it should be warmer

Negativ: Boarding (by bus) was a total chaos. I had to stand for about 50 minutes, either on the crowded bus or, after climbing with great difficulty three flights of stairs to a high jet-bridge (I am 76), standing there forever with 200 persons waiting to get access to the plane. Totally unacceptable. They started the boarding process early (50 minutes before departure), but passengers were allowed to actually board the plane at the time it was supposed to take off.

Positiv: I've never been on a flight with such narrow seat and thin cushion. There was no entertainment offered for the almost 4 hour flight. There was no means of charging any electronic gears. The airplane seems to be 30 years behind time. Crew was unfriendly and smiling faces are not part of the uniform.

Negativ: Very narrow seats and thim cushion. No entertainment offered an do means of recharging electronic devices.

Negativ: I would have expected in business class not to have to literally climb over other passengers to get out of my seat. The diagram I had looked at before picking a seat made it look like that would not be a problem but when others are laying flat there is no other choice but to climb over hoping not to fall over them or wake them up

Negativ: No drink

Positiv: Really nice crew and quite good food

Negativ: BA business cabin "suite" concept makes the whole thing feel cramped and narrow, not to mention very inconvenient to move through with luggage (or at all). A serious miss from the BA interior designer.

Positiv: The crew was excellent! Great service.

Negativ: More options in movies of other languages.

Positiv: We were early

Negativ: The food

Positiv: Business class lay flat seats allow sleep. Staff tries to pamper you with good service. Smooth long flight 10hrs40min and flight left 30 min late and still arrived early 40 min.

Negativ: Online checkin requires passport check at airport so you try but cannot print boarding pass. Online would not let me order gluten free vegetarian meal for daughter, but staff at terminal said oh it is too late now, you need 24 hrs notice... on flight though they figured it out and brought her foods she could eat so it worked out ok.

Positiv: Check in, flight was on time

Negativ: The time it takes for getting from 5 to 3. Almost missed my plane on the trip in.

Positiv: Organized process and controls.

Negativ: The crew can be a little more personable. They were very professional and courteous. Didn’t go out of their way to serve.

Negativ: Flight was run by American airlines. The Seats on the 777 were small extremely poor legroom.

Positiv: Crew was fine.

Negativ: Boarding could have been more organized.

Positiv: Die Crew war super aufmerksam und sehr freundlich. Nicht immer selbstverständlich, selbst in der Business class.

Negativ: Der Sitz ist zu eng für mich und nicht lang genug, ich 193cm groß

Positiv: We were early

Negativ: The food

Negativ: Not force checking luggage. Not loosing tsa pre details between different parts of ticket. Allowing checking to both legs online, not just the first.

Positiv: Organized process and controls.

Negativ: The crew can be a little more personable. They were very professional and courteous. Didn’t go out of their way to serve.

Positiv: Das wir endlich losfliegen konnten.

Negativ: Verspätung die nicht mal gemeldet wurde, sondrn ich es nur per zufall gesehn habe!

Positiv: No fuss, the cost benifit is perfect for short distances flights

Negativ: One of the planes was a A321, room for legs was short

Positiv: The BA crew couldn’t be more excellent! They were friendly and courteous from the moment we stepped onboard the plane and maintained a professionalism all throughout the flight. Kudos once again to British Airways for the consistent service you provide over the years!

Positiv: Yes it was a smooth comfortable flight

Negativ: Everything was fine

Positiv: Really nice crew and quite good food

Negativ: BA business cabin "suite" concept makes the whole thing feel cramped and narrow, not to mention very inconvenient to move through with luggage (or at all). A serious miss from the BA interior designer.

Negativ: Flight was delayed

Positiv: Eine brandneue Maschine, sehr komfortabele Sitze, guter Service in der C

Positiv: M&S food on board

Negativ: Frühzeitig kontrollieren betreffend Handgepäck vor boarding

Positiv: Just expect the bare basics: - thin lightweight seats without adjustment - Limited legroom - no entertainment - pay for food and drinks Attentive crew.

Negativ: Boarding staff was rude Bus transport from plane to terminal

Positiv: Alles in allem eine problemlose Reise.

Negativ: Continues the use of entertainment tv program during the delays - take off was delayed, descending was delayed and parking was delayed.

Negativ: No drink

Negativ: Die Wartezeit in Londonit 5,5 Stunden war viel zu lang, das sollte auch kürzer möglich sein

Positiv: None

Negativ: At Heathrow, the boarding agents kept calling few passengers without letting the rest of the passengers know what was going on. Also the boarding was delayed without giving specific reason almost 50 min later. Finallly they said the boarding was delayed to catering and cleanning, which I could not believe since the plane has been on a tarmac close to an hour. Passengers were lining up to board, but one of the gate agent kept asking to sit down without giving any reason. Probable one of the worst boarding experience I have ever had in international flights.

Positiv: The crew was very attentive and willing to assist with everything.

Negativ: Continues the use of entertainment tv program during the delays - take off was delayed, descending was delayed and parking was delayed.

Negativ: More entertainment options

Positiv: The crew was excellent! Great service.

Negativ: More options in movies of other languages.

Positiv: Crew was fine.

Negativ: Boarding could have been more organized.

Negativ: No drink

Negativ: Die Wartezeit in Londonit 5,5 Stunden war viel zu lang, das sollte auch kürzer möglich sein

Positiv: Quick access to the airport and gates

Negativ: Free food on board

Negativ: Some of the crew members were rude,

Positiv: Really nice crew and quite good food

Negativ: BA business cabin "suite" concept makes the whole thing feel cramped and narrow, not to mention very inconvenient to move through with luggage (or at all). A serious miss from the BA interior designer.

Positiv: Yes it was a smooth comfortable flight

Negativ: Everything was fine

Positiv: Quick access to the airport and gates

Negativ: Free food on board

Negativ: No drink

Positiv: On-time departure, comfortable cabin, good communication and attentive crew, that's all I want and I got it on this flight!

Positiv: Das Flugpersonal war zuvorkommend. Der Flug ging planmässig

Negativ: old, worn out plane, outdated. Very tight connection in LHR, I made it but my luggage didn't.

Negativ: Some of the crew members were rude,

Positiv: Premium class is good value on the A380 but not quite to par on the older 777s

Positiv: None

Negativ: At Heathrow, the boarding agents kept calling few passengers without letting the rest of the passengers know what was going on. Also the boarding was delayed without giving specific reason almost 50 min later. Finallly they said the boarding was delayed to catering and cleanning, which I could not believe since the plane has been on a tarmac close to an hour. Passengers were lining up to board, but one of the gate agent kept asking to sit down without giving any reason. Probable one of the worst boarding experience I have ever had in international flights.

Negativ: No luggage and you had 4 hours! And 20 min late. Not good

Positiv: The crew was very attentive and willing to assist with everything.

Negativ: Everything!

Negativ: Flight was run by American airlines. The Seats on the 777 were small extremely poor legroom.

Positiv: Business class lay flat seats allow sleep. Staff tries to pamper you with good service. Smooth long flight 10hrs40min and flight left 30 min late and still arrived early 40 min.

Negativ: Online checkin requires passport check at airport so you try but cannot print boarding pass. Online would not let me order gluten free vegetarian meal for daughter, but staff at terminal said oh it is too late now, you need 24 hrs notice... on flight though they figured it out and brought her foods she could eat so it worked out ok.