Finde günstige Flüge von Basel nach London Heathrow (BSL - LHR)

Positiv: Nothing.

Negativ: Ordered special meal, did not get it so did not eat. Cabin crew unfriendly. Old aircraft so could not hear the announcements. Screen did not work. Bags took ages to come out despite being priority. BA has definitely gone downhill.

Negativ: Could have been on time - 40 minutes late

Positiv: No fuss, the cost benifit is perfect for short distances flights

Negativ: One of the planes was a A321, room for legs was short

Negativ: When allotting seats to seniors, BA could have been more considerate and not placed them in middle seats

Negativ: The customer service I a disaster. They ripped off my suitcase and I never got a refund despite all my emails nd infos I gave them after the claim done at the airport.

Positiv: The crew were pleasant and helpful

Negativ: The entertainment system is way behind many other carriers - poor variety of choice, and small poor quality screens

Positiv: Friendly Crew

Negativ: The timing of the food service vs hours of flight

Negativ: Better business class seats

Positiv: Love that meals are part of the flight. Excellent meals, great service.

Negativ: Boarding announcements hard to hear in gate area at Gatwick.

Negativ: When allotting seats to seniors, BA could have been more considerate and not placed them in middle seats

Positiv: new planes, good food, professional vrew

Negativ: Delayed, twice!

Positiv: The Dubai Red-Eye. Crew always ready with more fluids through the flight.... only proviso... being able to walk disembarking.....

Positiv: Die Crew war aufmerksam und nett!

Negativ: Besseres Boardprogramm

Negativ: The flight was delayed due to plane safety issues, but the crew fixed it and got us to London almost in time. I didn’t love that there were no vegan food options, and even if there had been, they ran out of fresh food by time we were served. Not great.

Positiv: Stress free trip - fine all round

Negativ: Auto check in wouldn’t recognise passport (YET AGAIN- and not only mine)! Was seated to rear of aircraft and coffee trolly didn’t get to me before ‘seatbelts fastened for landing’ announcement..

Positiv: Friendly crew

Negativ: NA

Negativ: Food was below average

Positiv: Friendly, attentive and knowledgeable staff. Good light supper.

Positiv: The Dubai Red-Eye. Crew always ready with more fluids through the flight.... only proviso... being able to walk disembarking.....

Positiv: Direct boarding from business class lounge!

Negativ:

Negativ: Took a very long time to empty the plane via staircases. For a 747, I expected a jetway at Heathrow.

Positiv: Friendly Crew

Negativ: The timing of the food service vs hours of flight

Positiv: Nothing.

Negativ: Ordered special meal, did not get it so did not eat. Cabin crew unfriendly. Old aircraft so could not hear the announcements. Screen did not work. Bags took ages to come out despite being priority. BA has definitely gone downhill.

Negativ: Very delayed - both on takeoff and on landing

Positiv: Crew very pleasant, professional and friendly.

Negativ: Tired and dated cabin; seats extremely uncomfortable causing severe back pain. In flight entertainment very old fashioned with small low resolution screens.

Positiv: Love that meals are part of the flight. Excellent meals, great service.

Negativ: Boarding announcements hard to hear in gate area at Gatwick.

Negativ: The flight was delayed due to plane safety issues, but the crew fixed it and got us to London almost in time. I didn’t love that there were no vegan food options, and even if there had been, they ran out of fresh food by time we were served. Not great.

Positiv: Alles bestens geklappt kein Vorbehalt, zu empfehlen , danke

Negativ: Keine Beanstandungen, alles genau wie vorgesehen, danke

Positiv: Alles in allem eine problemlose Reise.

Positiv: Das Flugpersonal war ok und der Flug war auch "Just in Time".

Negativ: Kein Snack oder Trinken ohne Bezahlung

Positiv: Friendly Crew

Negativ: The timing of the food service vs hours of flight

Negativ: When we boarded the plane it was a bot chaotic, quite a few people were sitting in the wrong seats (including someone sitting in mine). There was also a delay in departing because of weather (which isnt the airlines fault) but maybe a complimentary bottle of water would have been nice.

Negativ: Better business class seats

Positiv: Food and flights being on time and ran per schedule

Negativ: London airport NOT OFFERING WHEEL CHAIR even there was a wheel chair assistance required. My mother has to walk despite choosing the wheel chair assistance. Now she is in pain.

Negativ: Delayed, twice!

Positiv: On-time departure, comfortable cabin, good communication and attentive crew, that's all I want and I got it on this flight!

Negativ: A longer connection so I didn’t miss the flight.

Positiv: N/A

Negativ: Crew were all over the place (at Club Europe Cabin) and very unorganised. We went to galley few times to ask them to bring us drinks even thou they have taken our orders. They need more training to be at Club Europe Cabin. The seats should be more comfortable and should give people more leg rooms.

Positiv: Left on time and arrived early