|Ankunft in||New York La Guardia|
|Abflug von||Basel EuroAirport|
|Fluggesellschaften||Delta, Air Canada, British Airways, American Airlines|
Negativ: My flight from Chicago was two hours late and that's why I missed the flight from Atlanta to Buenos Aires. No one helped and did not know that the flight was delayed and I had to find a place to sleep. I'm not satisfied with the experience and I have not yet arrived in Argentina because of the whole
Positiv: The crew was attentive.
Negativ: Games on the tv were okay. Tetris would be a nice addition.
Positiv: The A/C worked, that's about all
Negativ: Old plane, no entertainment in head rests, had to use iPad not the same movies to choose from. Seats were so uncomfortable.
Positiv: Getting offered a stipend to change flights - getting my preferred rental car
Negativ: A direct flight
Positiv: The boarding was fast and very well handled.
Positiv: Guter Service
Negativ: Poor oversight by gate staff on limited carry-on luggage space caused departure delay, easily avoided for next time.
Positiv: On time.
Negativ: Mechanical Maintenance
Negativ: Toilets were dirty and not enough toilet papers
Positiv: The seat was comfortable, and the crew was friendly
Negativ: Everything else
Negativ: Crew were super grouchy, and we sat on the runway for an hour, had to go back for more fuel. Pilots never updated us and crew were rude.
Negativ: The meals could have been better
Positiv: The service was very good
Negativ: All was good
Positiv: The plane was nice and clean...had just been renovated
Negativ: I can’t believe therebwere no flights from MIA to RDU from 11:30 to 4:30 :(. (Original flight was a 3.5 hour layover and that was bad emough)...and then it was changed to this flight:(
Positiv: It’s economy so I didn’t expect much but there seemed to be more room than other flights from different carriers I’ve traveled with in the past.
Negativ: Wasn’t impressed that I was charged for premium seating when my original flight was canceled three times in two days. I understand they can’t control the weather but my vacation was cut from seven days to 5 days.
Positiv: Food and entertainment were great
Negativ: wish there was more legroom
Positiv: Crew was very clear and friendly
Negativ: Changing outlets under seats didn't always work
Positiv: The Air Canada Rouge crew was young, efficient & courteous; seats were good; and it was the only direct flight that I can get that day, at a convenient time during the daytime.
Negativ: Better entertainment ( u can only get them streamed to your own device), and maybe a bit better food.
Positiv: Crew was friendly
Negativ: Not being 3.5 hours late
Negativ: No good
Positiv: There was a problem with the aircraft in the middle of boarding, so the gate agent delayed boarding so that we wouldn't have to stay in the cold.
Negativ: Plane was tight. Over an hour late. Bags didn't arrive.
Positiv: The variety of food for purchase was nice!
Negativ: THERE WAS NO WIFI ON A 6HR FLIGHT!!! omg its 2019. mind blown.
Negativ: More room.
Positiv: I liked that we were able to use the go go entertainment from the headrest. Lots of things to choose from to watch
Negativ: We could of been on time, we had a connection I. Atlanta and had 15 minutes to spare
Positiv: The boarding was fast and very well handled.
Positiv: Sat in the Key West airport for five hours because of delays. Somehow the other airlines managed to get their people on and off the island. Although they say they can’t land in a 25 mph crosswind we were watching the weather. It mostly stayed below 20 mph for hours before departure
Positiv: Very friendly cabin crew; excellent service with a smile. Food was good considering, and Magnum ice cream bar a delightful treat. Cabin crew paid good attention to benefits of hydration and served water continuously. Seats and leg room were comfortable considering economy and no extra cost.
Negativ: Plane was not as clean as it should be--plastic utensil on floor, seat rails not vacuumed--however, still rate overall comfort as excellent.
Positiv: Our seats were assigned at the gate. Somehow we were given the comfort + seats. Very nice! Thank you!
Positiv: Crew was very pleasant
Negativ: Old airplane. Everything was worn out and stained. Entertainment system is ancient. Economy seats are so small you can barely get in and out.
Positiv: The crew
Negativ: Late getting off.
Positiv: Seats were nice
Negativ: Complementary water... It was a decently long fly not to offer anything.
Positiv: The crew was very helpful in adjusting my flights. The lack of information on passport policies from kayak have made me disappointed on this company and I will not be using it or recommending it in the future. I had to spent over 300$ in hotels and gas to get to Miami to obtain a new passport.
Negativ: The booking services that kayak offered were not helpful at all. When I booked my flights to Spain the website should have alerted me that I needed a passport with an expiration date of over 3 months. Kayak should have information on travel policies to the countries they offered flights to.
Positiv: Can’t complain having a whole row for myself in such a long flight and amazing crew
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