Positiv: "Great crew and comfortable seat"
Negativ: "Flight was delayed ridiculously and were not informed of what time it was delayed to until shortly before departure. Been told due to fog but other flights were leaving in the meantime!"
Negativ: "We were stuck in the runway for an hour before taking off. I was late for my connection."
Negativ: "This flight has a record of being late 90% the times i use it"
Positiv: "Nothing"
Negativ: "Some attempt at better customer service"
Positiv: "Nettes Personal."
Negativ: "Keine Verspaetung"
Negativ: "Flug war verspätet, deshalb ein Punkt Abzug"
Negativ: "Flight was 2 hours late"
Negativ: "Very small plane, minimal leg room. Overhead bins very small. However, great and helpful crew."
Negativ: "The flight was horribly delayed and vouchers were not passed out until after all the shops were closed."
Negativ: "The flight was delayed and there was a missing crew member. By the time the replacement arrived we have missed the window to depart and we had to wait far too long. My flight was at 7:10 PM and en ese up leaving at 9:40 PM."
Negativ: "Both of my flights were at least an hour late"
Positiv: "Die waren sehr nett und freundlich"
Positiv: "So not amazing, but good value - you get for what you pay-"
Positiv: "Four hours of delay."
Negativ: "Better coordination for boarding"
Negativ: "Luggage payment check in and boarding is too slow and inefficient"
Positiv: "Nette Crew, sehr bemüht, gut gelaunt und freundlich."
Negativ: "Sitze schmal und mit geringem Abstand. Bordgepäckregelung mit Aufpreisen ist nervig und unnötig."
Negativ: "Half our delay"
Positiv: "Top org"
Negativ: "Der pilot :-)"
Negativ: "Freie Softgetränke"
Positiv: "Very friendly ground and flight crew that did an excellent job for the passengers of this Easyjet flight to Amsterdam"
Negativ: "no further comments"
Positiv: "Excellent flight."
Negativ: "Für 13 Euro nach Kopenhagen, was will man mehr erwarten? Bin pünktich abgeflogen und pünktlich gelandet."
Negativ: "Boarding at gate 43 at Berlin was very bad. Encouraged to go to gate very early. The gate area wasn’t pleasant. Once checked in through the gate we had to stand in a cramped fenced off area for more than 30 mins Seating on aeroplane cramped Everything else was good."
Positiv: "Preis/Leistung absolut spitze."
Negativ: "Wenn man mehr möchte - sollte man eine andere Airline nutzen."
Negativ: "Verspätungen sind anstrengend und nervig. Genauere Angaben wann der Abflug ist und direkte Informationen wie es weitergeht wären hilfreich. Außerdem wäre es gut wenn es bei so langen Versätungen etwas zu essen gäbe, nicht nur einen Keks. So wurde uns praktisch ein Tag unserer Reise genommen - schade"
Negativ: "1 Stunde Verspätung schon vor Abflug"
Positiv: "Alles hat hat gut geklappt."
Positiv: "The crew was really nice and attentive to passengers."
Positiv: "Pūnktlich bravo et merci..."
Positiv: "Quick and no fuss"
Positiv: "Sehr freundliches cabin crew"
Negativ: "Chaos am Boarding. . No speedy boarding"
Positiv: "Speedy Boarding unkompliziert und schnell und kann ich nur empfehlen"
Negativ: "40 Minuten in der Maschine verweilen zu müssen ohne zu wissen weshalb.... Finde wenn ich schon Speedy Boarding buche, sollte der Weg mit dem Bus zum Flugzeug genau so schnell gehen wie beim Boarding"
Positiv: "Pünktlich"
Negativ: "Eng"
Positiv: "Everything was wonderful, even the weather"
Positiv: "Efficient. Got me too my destination with my luggage as soon as possible."
Negativ: "Thin, hard seat, became uncomfortable after 10 minutes. They need more padding in the seat. Even though I was very tired, I found it impossible to doze because of the angle of the seat and lack of foam in headrest. Made a 2 hour flight quite unbearable even though I paid for extra legroom. Is foam an expensive luxury / too heavy?"
Positiv: "It was on time"
Negativ: "Bad Terminal and riude check in staff. Sell dear gin tonic and no lemon. hostesses refused to remove used cups for three hours and 3 trequests. Real shame! I took my cups to the gulley myself!!"
Positiv: "Sehr aufmerksames und zuvorkommendes Personal!"
Negativ: "Etwas wenig Platz (schmale Sitze, wenig Beinfreiheit. Damit kann ich für den Preis aber leben. Das Personal und die perfekte Abwicklung machen es wett!"
Positiv: "OK"
Negativ: "X"
Negativ: "Ridiculously hot in the airplane before departing"
Negativ: "Airplane seats"
Positiv: "Es war alles okay. Absolut Top-Preisleistungsverhältnus"
Negativ: "Habe nicht gegessen Platz war okay für einen Kurzstreckenflug"
Positiv: "So eine gute Betreuung, da iCh gehbehindert bin hatte ich noch nie. Sowohl in Napoli als auch in Wien war sofort ein Rollstuhl bereit mit Begleitung. Sehr freundlich und nett."
Negativ: "personal sehr freundlich."
Positiv: "The short flight?"
Negativ: "Seriously now, the line, the attitude, the delays, the lack of information, is not "low cost". I fly some low cost companies but easyJet needs to improve. I was stranded once in London and the company never did a thing to help. Sadly, it's not worth it considering how one gets stranded with no real recourses. Try to get a refund from the company and you know what I'm talking about. Now Norwegian Express, that's another good story."
Negativ: "Flug hatte eine Stunde Verspätung. Gepäckaufgabe am Schalter kostete 40 Pfund. Sehr wenig Beinfreiheit."
Positiv: "Flug hatte Verspätung"
Positiv: "das flugpersonal war sehr freundlich, flug sehr pünktlich"
Airline hat uns nicht boarden lassen, Mitarbeiter sehr unfreundlich und nicht hilfreich. Wir mussten letztendlich einen anderen Flug buchen.
Die Sitze waren sehr eng und unbequem
Diesmal ging das Einchecken wesentlich schneller. Ob das damit zu tun hatte, dass die Einreiseanmeldung nicht mehr abgegeben werden musste oder ob es tatsächlich besser organisiert war, kann ich nicht mehr feststellen. Insgesamt aber erheblich reibungsloser als früher.
Obwohl der Flieger Verspätung hat, lässt man die Leute nach dem Einchecken in der Kälte auf der Terrasse stehen. Da löst sich dann der Unterschied zwischen Priority und Nich-Priority in Wohlgefallen auf. Das könnte man auch anders organisieren, jedoch wird aus Kostengründen scheinbar immer darauf verzichtet.
Das Einchecken in Kiev eine Katastrophe. Das Personal völlig überlastet und ohne Wissen um die erforderlichen Dokumente. Einige Passagiere sind deswegen nicht mehr rechtzeitig in den Flieger gekommen. Das muss unbedingt besser werden!
Beim Einchecken eIne Minute zu spät online eingecheckt und pro Person 40 EURO zahlen müsssen. Ganz mieser Service. Nie mehr WIZZ Air. Auch Der Bergamo Airport ist eine Abzocke. 3 Tage Parking für 53 EURO
Die Pünktlichkeit von Wizzair ist überragend.
Positiv: "Direkter Flug und freundliches Personal!"
Negativ: "Das Priority boarding klappt von Memmingen aus nie. Alle werden durcheinander eingecheckt und geboarded. Das Gepäck kommt dann auch nie unter Priority Gesichtspunkten. Lohnt sich also nicht, den Aufpreis zu bezahlen."
Positiv: "Is a case of what didn’t I like. When you fly low budget just expect surprises. The small prints are terrible clauses and you will never know when they will get you. Today I was charged £25 on the spot by WIZZ AIR at the boarding gate, even if I disagreed with the charges, I wasn’t prepared to miss my flight W61301 from Warsaw to Luton. There is a degree of unfairness with these impromptu and extra charges. I came on the same flight with the same bag and there was no hassle. I was a soft target and whilst I had no problem with the flight and the service provided, I will not recommend @wizzair. I felt the extra charge was a con."
Negativ: "WIZZ Air need to be sensible. I travelled from London to Warsaw without any problem and they made a problem on my way back.!"
Negativ: "Ein gekaufter und bezahlter Sitz für unser Kind wurde trotz Bestätigung auch noch an einen anderen Passagier verkauft. Erst unsere Forderung, die Stewardess solle uns dann eine schriftliche Bestätigung geben, dass unser bezahlter Sitzplatz nicht zur Verfügung gestellt wurde, führte dann dazu, dass f"
Positiv: "Die Crew war nett, war aber ein Billigflug und von daher echt top."
Negativ: "Flight was over booked"
Positiv: "We landed"
Negativ: "Customer service, communication between check in and boarding agents, clear rules. On time departure as opposed to 60 minute delay on the runway"
Positiv: "Nichts"
Negativ: "Die Crew hätte andere Passagiere an lauten, ständigen Gesängen hindern können"
Negativ: "Der online Check in war im Vorfeld nicht möglich. Daher MUSSTE ich vor Ort einchecken. Das hat nochmal 43chf extra gekostet. Die langen Wartezeiten beim Sicherheitscheck waren unnötig und 2separate Schlangen für priority Fluggäste und regulär auch völlig unnötig und nervig. Die Infos dazu nicht gut."
Positiv: "Good airport . Punctual flight ."
Negativ: "Never announced for non-priority boarding, so many people were late to flight, causing delays. Much less than minimum leg room required for any normal human. Sat bolt upright with front seat digging into knees for 3 hours. Far from the cheapest ticket, but totally no frills, no food, no entertainment, limited baggage. Wizz Air mobile app barely works when required (for boarding passes, etc) Not enough room in overheads for all the carry on they allowed, had to sit with bag and jacket on my lap for flight, as no room under seat either."
Positiv: "Kar nichts"
Negativ: "Stehlen Sie die Tasche und den Laptop und zahlen Sie den Lohn der Tasche und die war richtig 40 x 30 x 20 cm und die Tehme war unfreundlich Scheiße Firma"
Negativ: "I had priority and my partner who did not was on plane first! My suitcase was miles away from me (what caused delays on getting out) because next to my seat was not empty slots! After the bus took us to plane crew did not allowed us to use rare entrance (I was seat 37!)! That was chaos!"
Positiv: "Everything went to plan and we were very happy"
Positiv: "Clean aircraft with good on board staff. Flight departed on time and arrived early. Overall they are good value for a low cost carrier."
Negativ: "Wizz are a bit disorganised at bag check in, disorganised with overhead storage. Don't like the random seat assignment used if you don't want to pay the high price for assigned seats."
Positiv: "On time, cabin crew, ease of boarding and amount of bags I could take with Priority Boarding"
Negativ: "My seat hadn't been cleaned prooerly before I got there and if I hadn't done it myself, I would have someone else's chocolate all over the seat of my trousers. Also, the bathroom floors were really gross, to the point I had to roll uo the legs of my trousers so they didn't get wet when I needed to use the toilet."
Positiv: "The air hosts and hostesses were very polite and courteous."
Negativ: "The flight was delayed by an hour which meant we missed a connecting bus journey. The space in the seat is very limited and cramped, I was very uncomfortable in the chair with my knees pushed into the back of the seat in front. I am 6ft 1in which is tall but not that tall. Anyone taller might not be able to get into the seat at all. There was a problem with the website so we couldn't check in online and we had tried to change our flight a few days earlier but the website again didn't work, we tried to call a call centre whose number was on there, didn't work."
Negativ: "With WizzAir no more in my life it’s even worse than Easyget or Raynair even if you have a cabin suitcase you still have to check in you can’t take it on a plain anymore. Really disappointing and they are not that cheap as they think. £90 one way from Kiev to Luton it’s a bit too much"
Negativ: "Not even a roll for a 5 hour flight! They ran out and then wanted to charge £3.50 for a coffee when they ran out of food to even buy! Staff were not friendly at all."
Positiv: "Crew nice,seats ok"
Negativ: "Expensive hold luggage,rip off"
Positiv: "i was able to use their app to download my boarding pass so didn't need to look for somewhere to print my boarding pass while abroad, boarding went well, flight was good and crew was good, seat was comfortable, so overall i was pleased with everything. Thank you for a good experience."
Negativ: "Everything was good"
Positiv: "Good legroom and comfortable seats"
Negativ: "Couldn’t check in online. Got to airport to be told I couldn’t fly because fully booked. Still here in Macedonia. The earliest they could fly me back is Tuesday. Absolutely disgusting , fuming !!!!"
Positiv: "Nothing really"
Negativ: "The staff took ages boarding us because they were obsessed with trying to scalp people for exceeding baggage limits. Nothing free aboard, no entertainment, the seats were uncomfortable too."
Positiv: "Personal freuundlich aber überfordert nachdem am checkin einige passagiere saier wirden.....flug gut zeiten pünktlich.. Sitze eng und alt, kein inkl. Sandwich wie bei anderen billugfliegern.. aber ist ok. Handgepäck musste in frachter, an bord war aber noch genug platz."
Negativ: "Oline Check-in reine abzockfalle, bin ein jahrelanger billigfug user,ständig fehlermeldung beim tagelangen versuch am laptop oder mobil, war nicht möglich.., auch andere passagiere hatten das problem. Mussten dann exzra zahlen!!!"
Positiv: "Flugpersonal war sehr freundlich und das Flugzeug sauber."
Negativ: "Flug hatte Verspätung - sehr häufug bei WizzAir. Sitze sehr unbequem und wenig Beinfreiheit"
Negativ: "Obwohl recht zeitig mit dem Boarding begonnen wurde, konnte erst mit 55 minütiger Verspätung gestartet werden. Begründung gab es glaub keine. Etwas zu trinken auch nicht."
Positiv: "Staff"
Negativ: "Extra charges. £35 to check bags in"
Positiv: "War alles okay. Preis der beste"
Positiv: "War alles für diesen Preis komplett gut"
Negativ: "I didn't check in, in advance as when logging on to the airline I needed a code. I didn't have the code as I was searching emails for the booking agent and airline when it was (as I later discovered) sent by another name. This resulted in £30 to check in going out and 40 euros back. Desk staff were unhelpful bordering on rude (the cabin staff were fine in that respect. I wasn't the only one at least 20 people queuing on the return with the same issue. Additionally on the delay out they advised food could be brought at the rear of the plane then inflight ran out so some people ate twice while by the time I got to my hotel they had stopped serving food and I had not eaten in the airport sorting out the boarding passes."
Positiv: "It flies direct to the airport that I wanted to go to."
Negativ: "Little space. Legroom & hand baggage (which had to go in hold). Family of four were not seated together. Cabin pressure change made child ill (my phone has a pressure sensor and I could see the change in pressure trigger a desire to vomit). It should be transitioned more slowly."
Positiv: "Flight was delayed. I missed my train home to Ipswich. Long journey home ver late at night"
Positiv: "2 hours delay. Not much one can do about this. The flight was good in general, 3* only due to the delay."
Negativ: "2 hours delay. Not much one can do about this. The flight was good in general, 3* only due to the delay."
Positiv: "Pilot flew well Cup Noodles available to buy"
Negativ: "1h+ delayed No information from the staff or crew (only one apology from the pilot) Left waiting in multiple places including outside the aircraft No updates whatsoever on estimated departure and arrival"
Positiv: "das personal war nicht serviceorientiert"
Negativ: "sitze zu eng"
Positiv: "Ok"
Negativ: "Ok Andreas"
Positiv: "Quick to board, smooth take off and landing"
Negativ: "On night flights woken up to serve drinks and given flying details from the pilot. Great in the day but would rather be left and not disturbed at night!"
Negativ: "standing 1 hour in the bus before boarding,than telling you that will be 90 minutes late take off"
Positiv: "Das Flugpersonal war sehr aufmerksam und hilfreich. Sie antworteten gerne auf alle Fragen."
Negativ: "Die Sitze waren sehr ungemütlich. Der Flug hatte Verspätung."
Positiv: "The staff and flight were top knotch . Could not fault them ."
Negativ: "Nothing to dislike ."
Positiv: "Quickest in & out procedure at both BUD and LTN in a long time and a super pretty flight attendant."
Positiv: "Price and schedule. Going on time with no delays. Good value for money."
Negativ: "Very hard on baggage policy"