|Ankunft in||New York La Guardia|
|Fluggesellschaften||Air Canada, United Airlines, Delta, British Airways, TAP AIR PORTUGAL|
Positiv: Food in premium economy was pretty good.
Negativ: Flight was 2 hours late leaving Heathrow
Positiv: The flight itself was fine but AC could splurge for a gate rather than bussing our to the tarmac
Negativ: The enertainment system was down for over half the passengers and only returned to spotty functionality two thirds of the way through the flight. I gather after some other passengers disconnected. Clearly the system didn’t have enough bandwidth to support all 350 passengers. and why no wifi?
Positiv: The crew was friendly and tried to provide a good service.
Negativ: Wider seats and more leg room. The return trip from Ottawa to Vancouver was over $1200. I think that’s quite pricey given that any food or alcoholic beverage had to be purchased at an extra cost.
Positiv: I don’t usually complain, but this was probably my least comfortable flight. Not much that I liked about the flight.
Negativ: Compensation or at least an apology for tv screen and air conditioning not working. The flight was hot and boring.
Positiv: Good movies
Negativ: Flight took 3 hours longer than expected and they lost the baggage of me and 50+ other travellers
Negativ: The fact that United forces basic economy customers to check carry-on luggage is nothing but a cash grab. Some of the overhead compartments were completely empty yet they force you to pay ?30/ bag. They also gouge you an extra $25 per bag if you bring your carry on to the gate.
Positiv: Nice and courteous crew
Negativ: Better on increased International viewing options.
Positiv: We landed safe
Negativ: I Paid for preferred seats. When we got to the airport our seat assignment changed. We were not in the seats I paid extrs for. No money offered or returned.
Positiv: Attendants were wonderful!
Negativ: Baggage claim time - but that's a Philly issue.
Positiv: Seats were very comfortable in first class. Very happy with that experience for short haul flight. Enjoyed the service. Flight attendant checked on me multiple times and offered beverages.
Negativ: Snack/food choices.
Negativ: I fly regular this was an excellent flight
Positiv: Crew was very attentive and friendly
Negativ: Boarding could be better.
Negativ: If it had left on time Waited 3 hours at the airport
Positiv: Nice new seats
Negativ: Was too warm inside the plane. Boarding address was mobbed and not very well managed
Positiv: Good seating, great food, good service.
Negativ: Could have been on time - 40 minutes late
Positiv: Crew at airports are super nice and the ride was smooth.
Positiv: Left on time and arrived early
Negativ: The entertainment is missing
Positiv: The flight was not busy.
Negativ: Seat, Legroom.
Positiv: Everything was very good.
Positiv: We were lucky that the flight was not full, more space and comfort. Our special meals ordered in advance were provided how ever a little limited Flight was generally smooth and we arrived earlier than scheduled even though we have left later than scheduled. Great service. New, Clean and comfortable aircraft The process while in transit at Lomé was fast and simple.
Negativ: The fasten seatbelt was constantantly on (not only while in turbulence) Though we had two full rows available for us, the seat handles could not be lifted; hence the full row could not be utilized... No entertainment at all. This can be advised ahead for you to come with adequate tablet.
Positiv: First time flying with TAP PORTUGAL and it was a great experience
Positiv: In time. Plane half full. Perfect.
Positiv: Nothing went wrong so it is good enough for me
Negativ: The people handling the boarding were rude and inefficient. Not a way to staty an 11 hour flight.
Positiv: The flight was not busy.
Negativ: Seat, Legroom.
Negativ: It’s hard to get used to not having seat-back entertainment when you’ve had it the rest of the trip!
Negativ: Generally, it was just good.
Negativ: Premium economy amenities were outdated, specifically the seats. My tray table was unable to lie flat so food/drink kept sliding off. Quite unacceptable. I’ll fly American next time in premium economy, much better at the moment.
Positiv: gate crew had our small luggages checked-in even if there were tons of space available, flight crew chatted noisily hald the duraltion of the flight, video entertainment either kept crashing or playing the wrong episode, toilet had no water
Negativ: overall service
Positiv: Nice crew.
Negativ: Would have liked some better movie choices.
Negativ: Screen is slow and outdated. Easy upgrade from one class to another.
Positiv: It was just a stress and hassle free experience.
Negativ: Nothing really.
Positiv: Aair Canada rouge seems to ne a plane for cattle. Too tight
Negativ: Human space between seats
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