Finde günstige Flüge nach Auckland (AKL)

Positiv: Staff was friendly and helpful, aircrafts were all comfortable, food was incredible. If I could only ever fly one airline again I would pick Qatar!

Negativ: Nothing

Positiv: Food was good, and the crew were very patient and polite - went out of their way to make us comfortable.

Negativ: The aircraft seemed to be really old. The entertainment system on the seat I was allotted did not work, and I had to change seats. In the new seat, the entertainment system worked, but the seat didn't recline, and I had to change seats again - from an initially allotted aisle seat, to a middle seat. Also, the food service time was weird - we got a full lunch about an hour before we landed, which didn't make sense, and had to wait almost 5 - 6 hours between brunch and our next meal - a movie snack. Most passengers were famished by the time the lunch was served. Also, why was there no wifi?

Positiv: More leg room, easy boarding and comfortable flight in economy

Negativ: NA

Positiv: Q Suite is top-of-line business class product

Negativ:

Positiv: Check-in was easy and smooth.

Negativ: Agents at check-in desk took longer time to process passengers, even though some desks had two people helping. The web check-in line moved slower than the line with passengers who had not done online check-in. When I booked my flight via kayak, I was not given an option to select seats (this was new) . I was able to indicate my seat preference but there was no followup. When I checked in online 24 hours before my flight, the only option for seats was in the middle, which I did not want, although I I knew the flight would not be full. I was able to change seats when I checked in with the agent in the airport .

Positiv: Well, it got me from Point A to Point B I guess

Negativ: You cannot book seats in advance which is fine but one would expect that if you have 3 seats on one reservation, you would at least be seated together - nope 3 window seats all over the plane. Boarding was delayed for no reason. Bags took (no exaggeration) about 1.5 hours to come. And it is a hot mess with no carts

Positiv: I was not put on the plane because they said my seat did not existed! I had purchased my ticket 3 months prior to departure and they said I did not have a seat on the plane due to overbooking. They clearly gave my seat away to someone else and this is not acceptable.

Negativ: Ethiad was not helpful at all and did not provide any same day help. They’re customer service was absolutely terrible.

Negativ: Die stuardess

Positiv: Friendly and beautiful crew (specially one air hostess) lol

Negativ: too long flight

Positiv: Food was good

Negativ: The flight took off late more than an hour

Positiv: Excellent service with attention to detail

Negativ: lay-flat seats fairly uncomfortable in the lay-flat position (does not compare to the Q Suite used on newer aircraft) Entertainment system a bit dated, but decent selection

Positiv: Food was good, and the crew were very patient and polite - went out of their way to make us comfortable.

Negativ: The aircraft seemed to be really old. The entertainment system on the seat I was allotted did not work, and I had to change seats. In the new seat, the entertainment system worked, but the seat didn't recline, and I had to change seats again - from an initially allotted aisle seat, to a middle seat. Also, the food service time was weird - we got a full lunch about an hour before we landed, which didn't make sense, and had to wait almost 5 - 6 hours between brunch and our next meal - a movie snack. Most passengers were famished by the time the lunch was served. Also, why was there no wifi?

Positiv: Check-in was easy and smooth.

Negativ: Agents at check-in desk took longer time to process passengers, even though some desks had two people helping. The web check-in line moved slower than the line with passengers who had not done online check-in. When I booked my flight via kayak, I was not given an option to select seats (this was new) . I was able to indicate my seat preference but there was no followup. When I checked in online 24 hours before my flight, the only option for seats was in the middle, which I did not want, although I I knew the flight would not be full. I was able to change seats when I checked in with the agent in the airport .

Negativ: Need more leg room even for regular economy seating

Negativ: My seat (8d) would not recline and the hand rest would not go up.

Positiv: The fact that I was not able to fly due to ethiad trying to make extra money was something I will Never forget

Negativ: No airline has ever treated me this poorly. I hope this never happens ever again to anyone

Negativ: Flight was suspended I was not notified before I went to the airport

Negativ: Food options listed on menu were not available. Breakfast was served so late that crew said not enough time to make/serve hot coffee or tea. During flight no crew ever came around to offer more water or liquid between meals. TV was in German with no instructions on how to change language to English. Bathrooms were not kept clean. Also, when boarding at the HK airport, after disabled and families, everyone was asked to board at the same time which resulted in one very long line of several hundred people.

Positiv: Crew was good

Negativ: Food was not good

Positiv: On time, safe, standard service

Negativ: Need more leg room even for regular economy seating

Positiv: Nothing.

Negativ: Too little space for carry on compartments. Seats are too tight and tiny, very uncomfortable, staff not interacting or smiling, food was disgusting and tasteless, the aircraft seemed old and was so incredibly noisy the whole trip, and the ventilation was too bad the smell was just old and rusty.

Positiv: I was not put on the plane because they said my seat did not existed! I had purchased my ticket 3 months prior to departure and they said I did not have a seat on the plane due to overbooking. They clearly gave my seat away to someone else and this is not acceptable.

Negativ: Ethiad was not helpful at all and did not provide any same day help. They’re customer service was absolutely terrible.

Positiv: Good service

Negativ: My bags came last even having priority labels

Negativ: My seat (8d) would not recline and the hand rest would not go up.

Negativ: Need more leg room even for regular economy seating

Positiv: Well, it got me from Point A to Point B I guess

Negativ: You cannot book seats in advance which is fine but one would expect that if you have 3 seats on one reservation, you would at least be seated together - nope 3 window seats all over the plane. Boarding was delayed for no reason. Bags took (no exaggeration) about 1.5 hours to come. And it is a hot mess with no carts

Negativ: Der Crew hat sich mehr mit sich beschäftigt und waren ganze Nacht sehr laut in ihren Ecke,da es eine Nachtflug war war schlecht zum schlafen