Finde günstige Flüge nach London Luton

Positiv: Bag check in was great! Had a great experience with the Easy Jet staff. Security was u bit unfriendly.

Positiv: Everything except ridiculous baggage fee

Negativ: The fee to pay when I was forced to check-in a carry on size small piece of luggage. 52 euros is a bit insane. I do not mind paying a fee, but that amount is insane

Positiv: The crew were welcoming and friendly and once we were able to board it was all very efficient. The pilot then kept us informed about delays and progress at all times.

Negativ: Mykonos Airport is chaotic, our plane was delayed but there was no communication and the information boards were not updated. There are no Easyjet staff members anywhere so you are just left to get on with it. The plane was a small so this meant little leg room - just about okay as a short flight.

Positiv: Short comfortable flight, no free drinks or snacks

Negativ: One piece of our luggage didn't make it. It's been 3 days, still no luggage!

Negativ: I have paid for two luggages inside the plane but when I got to the check in the agent told me i only had paid for one luggage so he forced me to pay for a third luggage or he said I would miss my flight even though i had my receipt with 2 pieces. Terrible customer service

Positiv: Kept informed about delay

Negativ: The plane was delayed 3 hours so booked another flight with another airline

Positiv: The crew were welcoming and friendly and once we were able to board it was all very efficient. The pilot then kept us informed about delays and progress at all times.

Negativ: Mykonos Airport is chaotic, our plane was delayed but there was no communication and the information boards were not updated. There are no Easyjet staff members anywhere so you are just left to get on with it. The plane was a small so this meant little leg room - just about okay as a short flight.

Positiv: On board crew was good.

Negativ: Free beverages like every other airline. Not good at all boarding/checking in.

Positiv: Nettes Personal.

Negativ: Keine Verspaetung

Positiv: Very predictable! All as expected.

Negativ: Free refreshments! Really 2$ water bottle?

Positiv: On time, fast and efficient.

Negativ: A bit more friendly boarding

Positiv: The crew were great. Explanations given and complementary drinks given due to delay caused by medical emergency. Managed to organise new crew and problem solve very quickly.

Negativ: More leg room as the customer in front was rather large and the chair was pushed back from the weight

Negativ: Flug war verspätet, deshalb ein Punkt Abzug

Positiv: GETTING HOME

Negativ: CREW ATTITUDE

Positiv: Nothing

Negativ: The plane left 7 hours late. They did not provide information or a satisfactory explanation for the delays. On hour 6 of delay we were still unsure of whether the flight would be cancelled.

Negativ: Informing why flight was delayed. Reclining seats Water service

Positiv: We knew that the gate would close 15-30min early since we traveled to Europe before. We also knew that checkin differs from American standards-you get a few minutes notice to board or get left behind.

Negativ: Warn travelers of exorbitant check bag fees. It's ok to pay 120 euro if you know you brought a lot of clothes for comfort, but if it's a surprise expense, not so fun.

Positiv: I have to travel from Geneva to uk for business a lot and over the last year Easy jet have a 95% record for either being badly delayed or on one occasion cancelling my flight altogether

Negativ: As above

Negativ: long delays

Positiv: Very predictable! All as expected.

Negativ: Free refreshments! Really 2$ water bottle?

Positiv: Nothing really.

Negativ: On time boarding, better communication, better amenities. Cheap airline. You get what you pay for.

Positiv: Great leg room in standard seats!

Positiv: Punctuality

Negativ: Nothing to complain about

Positiv: Boarding was fast.

Negativ: Once on board, we were told there was going to be a 30 minute delay. It was hot as balls on the plane.

Negativ: It is worth the price we paid for our round trip tickets. We were scrunched in, there are no frills. There is no food unless you want to buy it. Like I said, no frills, but worth the cheap ticket.

Negativ: Delayed by 4 hours

Positiv: GETTING HOME

Negativ: CREW ATTITUDE

Positiv: Baggage drop informed gave us a heads up of extra charges to additional carry on bags if they need to be placed as hold luggage at gate, so we were able to check them at bag drop and save lots of money!

Negativ: Flight could have been on time.

Negativ: Flight not being delayed as usual

Positiv: The cabin crew was very good. The check in process was tough but the representative was nice.

Negativ: The boarding representative wasn’t very welcoming and the baggage hold volunteering wasn’t explained fully to passengers, otherwise they’ll volunteer.

Positiv: Crew were friendly

Negativ: My sons car seat was lost in transit therefore didn’t have any seat for him to sit in once landed at Inverness Airport.

Positiv: nearly on time ( 5 mins)

Negativ: too many "stops" in the boarding process, even when you have "speedy boarding" - check in at gate - waiting till door opens to go outside in lane - waiting at the end of the lane till boarding commences...

Positiv: Helpful staff

Negativ: At first we had no seats as the plane was one row shorter than the one booked, so we had to wait. It turned out there were 3 free seats on the back row so my son could have a window seat for his 2nd time in the air.

Positiv: The crew were welcoming and friendly and once we were able to board it was all very efficient. The pilot then kept us informed about delays and progress at all times.

Negativ: Mykonos Airport is chaotic, our plane was delayed but there was no communication and the information boards were not updated. There are no Easyjet staff members anywhere so you are just left to get on with it. The plane was a small so this meant little leg room - just about okay as a short flight.

Positiv: Crew were very helpful. I had just had surgery and were very accommodating especially after I was very sick.

Negativ: Better leg room and organisation of the hand luggage in above lockers

Positiv: It was uneventful and on time

Negativ: Less turbulence!

Positiv: Punctuality

Negativ: Nothing to complain about

Positiv: Die Crew war nett.

Negativ: Abflug hat sich um 2h verspätet. Die Maschine für den Hinflug war defekt. Kann immer mal passieren.

Positiv: Board on time or at least updates why we are waiting.

Negativ: Communication

Positiv: The boardin personnel was unbelievably rude..they didnt let us board our very small luggages despite the plane was half empty. When we insisted they started laughing and threathen us of letting us miss our flight,with the attitude ignorants display when they are given a bit of authority

Negativ: Change boarding personnel

Positiv: The crew were welcoming and friendly and once we were able to board it was all very efficient. The pilot then kept us informed about delays and progress at all times.

Negativ: Mykonos Airport is chaotic, our plane was delayed but there was no communication and the information boards were not updated. There are no Easyjet staff members anywhere so you are just left to get on with it. The plane was a small so this meant little leg room - just about okay as a short flight.

Positiv: All as expected

Negativ: All as expected

Positiv: Space

Negativ: I needed a printed Boarding pass. This should also work electronic...

Positiv: Budget carrier. No frills. You get what you pay for.

Negativ: At least provide water.

Positiv: The check in was very good and there were people about to ask if you needed help

Positiv: Nothing really.

Negativ: On time boarding, better communication, better amenities. Cheap airline. You get what you pay for.

Negativ: The name was wrong on the ticket and did not match the passport and we almost missed our flight having to wander all over the Zürich airport trying to figure out where to change the name on the ticket. The whole process was very disorganized and they charged me over Fr.100 to just change the name. They we’re not changing the sheets only the name. Very unprofessional

Positiv: Nothing

Negativ: Some attempt at better customer service

Positiv: Nothing

Negativ: Some attempt at better customer service

Positiv: There was a 2hr delay and communication from the pilot was misleading at often times

Negativ: 4 Stunden Verspätung

Positiv: nearly on time ( 5 mins)

Negativ: too many "stops" in the boarding process, even when you have "speedy boarding" - check in at gate - waiting till door opens to go outside in lane - waiting at the end of the lane till boarding commences...

Positiv: On board crew was good.

Negativ: Free beverages like every other airline. Not good at all boarding/checking in.

Negativ: We were impressed with this airline. Service was prompt, airplane was clean, and staff was friendly.

Positiv: Die Crew war nett.

Negativ: Abflug hat sich um 2h verspätet. Die Maschine für den Hinflug war defekt. Kann immer mal passieren.

Positiv: Baggage drop informed gave us a heads up of extra charges to additional carry on bags if they need to be placed as hold luggage at gate, so we were able to check them at bag drop and save lots of money!

Negativ: Flight could have been on time.

Positiv: Nothing stands out on this flight

Negativ: No delay, the same reason was used on our flight out. Had to wait for staff to join this flight, surely they would have know the night before. No hand luggage which would save a great deal of time

Positiv: flight left close enough to onetime to arrive onetime, flight was smooth

Positiv: The online tutorials are very helpful. Once the counters were open it was very easy to check our luggage and the option for holding the cabin bag is a plus.

Negativ: There was no announcement when to start boarding the plane. We paid extra for more leg room and I’m glad we did. The space between rows is minimal.

Negativ: London train cancellations made us late to check in--35 minutes before departure. Easy Jet requires check-in no later than 40 minutes before departure. We were denied boarding and no refund for our two tickets.