Finde günstige Flüge nach Portugal

Positiv: Crew were very helpful. I had just had surgery and were very accommodating especially after I was very sick.

Negativ: Better leg room and organisation of the hand luggage in above lockers

Negativ: Delayed by 4 hours

Positiv: All as expected

Negativ: All as expected

Positiv: The crew was excellent, the flight was comfortable however the boarding process was a bit disorganized but I’m pretty sure that was an airport issue

Positiv: Nothing

Negativ: Unexpected baggage charges despite only taking carryons

Negativ: Flug war verspätet, deshalb ein Punkt Abzug

Negativ: Delays meaning I missed my train in Gatwick and wont be home before 1am. Crew was not exactly nice either

Positiv: It is cheap....I suppose you get what you pay for, bad organization, no help, uncomfortable seats on the plane and not even a glass of water is included.

Negativ: It took about an hour and a half to do the bag-drop-off.

Positiv: Only the on board crew lived up to Tap's normal standard

Negativ: Boarding chaotic in Copenhagen. Food very poor this time

Positiv: Yes

Negativ: Was exelent

Positiv: Nothing

Negativ: They don’t even give glass of water in business class. Terrible attention.

Positiv: We missed the flight by five minutes do to our connecting flight being late. We had mechanical issues, weather delays and an aborted landing in Miami.

Negativ: Tap would not roll us over for the next day. We had executive tickets in business class. They wanted 3000.00 dollars each for the flight.

Negativ: This flight has a record of being late 90% the times i use it

Positiv: The cabin crew was very good. The check in process was tough but the representative was nice.

Negativ: The boarding representative wasn’t very welcoming and the baggage hold volunteering wasn’t explained fully to passengers, otherwise they’ll volunteer.

Positiv: The crew was very friendly and helpful.

Negativ: The seats were incredibly cramped - felt like the seat back in front of me was right in my face!

Positiv: The seats were more comfortable than on the way out. Crew were friendly, polite and efficient. Took off on time and landed early

Negativ: Boarding - why do EasyJet put you through the boarding gate only to then have you queueing on a staircase or air bridge? They do this every time, so you end up with no seat. Also, check in was really slow, even though we were only doing a bag drop as we'd checked in online.

Positiv: The crew was excellent, the flight was comfortable however the boarding process was a bit disorganized but I’m pretty sure that was an airport issue

Positiv: The cabin crew was very good. The check in process was tough but the representative was nice.

Negativ: The boarding representative wasn’t very welcoming and the baggage hold volunteering wasn’t explained fully to passengers, otherwise they’ll volunteer.

Positiv: All as expected

Negativ: All as expected

Positiv: Baggage drop informed gave us a heads up of extra charges to additional carry on bags if they need to be placed as hold luggage at gate, so we were able to check them at bag drop and save lots of money!

Negativ: Flight could have been on time.

Positiv: Movies

Negativ: Crew was rude to passengers. One passenger asked for extra bread and crew arrogantly commented , we dont give but ok take one.

Negativ: Entertainment system is dated. Screens froze often, were not very touch sensitive and the sound was pretty bad (on mine, would only provide sound to one ear, so I had to turn up other bc of poor quality and ended up w a headache.) Also, bathrooms were gross; ran out of paper and floors were "soiled"

Negativ: 70’ late on a 45’ flight

Positiv: The meals were awesome, flight great!

Positiv: The cabin crew was very good. The check in process was tough but the representative was nice.

Negativ: The boarding representative wasn’t very welcoming and the baggage hold volunteering wasn’t explained fully to passengers, otherwise they’ll volunteer.

Positiv: The check-in, pre-boarding, flight, and arrival were fine. We left a little late, but arrived on time.

Negativ: As expected, the seats did not decline and the spacing between rows was tight. It would be nice to have more room and reclining seats, but that is not the style for this airline.

Negativ: London train cancellations made us late to check in--35 minutes before departure. Easy Jet requires check-in no later than 40 minutes before departure. We were denied boarding and no refund for our two tickets.

Positiv: Nothing really.

Negativ: On time boarding, better communication, better amenities. Cheap airline. You get what you pay for.

Positiv: The crew were very friendly and helpful.

Negativ: Flight was three hours late to depart with very little communication made to passengers.

Negativ: fligjt delayed

Negativ: 5 hour of delay!!!! For the second time in the same flight

Negativ: It is worth the price we paid for our round trip tickets. We were scrunched in, there are no frills. There is no food unless you want to buy it. Like I said, no frills, but worth the cheap ticket.

Negativ: More leg room

Negativ: The crew was very unpleasant . I boarded the plane - was not even greeted. This was not like business class at all . I felt like I just wasted money and did not get even close the service I expected. Flight attendants were ignoring my requests - no blankets no cocktails ... very bad .

Positiv: I paid the $29 for an aisle seat and wasn’t disappointed. It was a pleasant flight.

Negativ: Hanging flown on several wide bodied aircraft, it’s been my experience that the A330 has a much better coach experience than the 777 aircraft models. For me, it’s a matter of legroom). Fortunately, I didn’t have anyone next to me on the flight and was able to spread out a bit (I’m 6’5”!!) My only other complaint was that while this was booked as an Iberia flight, the flights were all serviced by American Airlines. Check-in, seat selection were all handled by American. It was a little confusing in the online check-in process, because for months, the AA app wouldn’t recognize anything but the return legs of the trip using the record locator provided by Expedia.

Positiv: Tv, food, blanket with pillow

Negativ: Everything was wonderful

Positiv: Nothing. This was poor service from every stand point, starting from punctuality. Almost 2 hours delay and almost lost my connecting flight in Barcelona

Negativ: Change management

Negativ: 3 hours delayed due to a mechanical problem.

Negativ: Could of been on time. I missed my connection and it cost me 1000’s. Worst airline ever.

Negativ: We have a 5 hours delay inside the plane. The crew has to been change and the second crew is the worst crew in all my flights The captain also was change after 4 hours of delay, and is the worst captain, nothing polite

Positiv: The cabin crew was very good. The check in process was tough but the representative was nice.

Negativ: The boarding representative wasn’t very welcoming and the baggage hold volunteering wasn’t explained fully to passengers, otherwise they’ll volunteer.

Positiv: Space

Negativ: I needed a printed Boarding pass. This should also work electronic...

Negativ: Delayed by 4 hours

Positiv: The seats were comfortable, despite the fact that they didn't recline.

Negativ: We waited in cues repeatedly waiting to board. The check in crew kept separating people into different lines (unknown reasons). We were not told that the plane was late until after departure time. (by then, we had figured it out).

Positiv: Crew were very helpful. I had just had surgery and were very accommodating especially after I was very sick.

Negativ: Better leg room and organisation of the hand luggage in above lockers

Positiv: It was uneventful and on time

Negativ: Less turbulence!

Positiv: Punctuality

Negativ: Nothing to complain about

Positiv: Nothing

Negativ: Some attempt at better customer service

Positiv: The food served was really good (bacalhau), and the crew very friendly.

Negativ: The boarding in Lisbon was a total disaster: no control of lines, unprepared staff, very confusing and slow. The airplane was very uncomfortable: very small seats, almost no reclining of chairs, very warm inside. Horrible flight!

Positiv: All was well from checking in to baggage claim.

Negativ: A delay of about 20 mins

Positiv: Kind staff. We were served a very healthy snack which was also delicious. Flight was delayed due to fog in Porto but oh well! No big problema.

Negativ: No delays.

Positiv: Crew was great and very friendly, and helpful. Was in Business class so not much to complain about, although the headphones were not working properly.

Negativ: The boarding area in Lisbon is very congested and disorganized.

Negativ: Seats in economy section are very close together . There is not enough room for knees...especially for such a long trip.

Positiv: Newer plane, crew was amazing, seats were adjustable

Positiv: Everything works and quick to get to destination.

Positiv: The crew were excellent and seats were comfy.

Negativ: Headphones for the entertainment centre.could have been better. Sound quality not great.

Negativ: I have paid for two luggages inside the plane but when I got to the check in the agent told me i only had paid for one luggage so he forced me to pay for a third luggage or he said I would miss my flight even though i had my receipt with 2 pieces. Terrible customer service

Positiv: Baggage drop informed gave us a heads up of extra charges to additional carry on bags if they need to be placed as hold luggage at gate, so we were able to check them at bag drop and save lots of money!

Negativ: Flight could have been on time.

Positiv: I landed alive

Negativ: No information about the gate until you have tk run across the airport to board

Positiv: Cheap fare for this short flight. New planes, seats while thin still offer acceptable comfort.

Negativ: Very long walk to the farthest end of terminal for gate and have to walk up the stairs to board plane on the tarmac. Not a single human being to help check in or tag luggage for drop off. Everything’s self service. The check in/luggage drop off counter difficult to find.

Negativ: I was not informed the ticket didn’t includes luggage

Positiv: The aircraft was relatively new and well appointed.

Negativ: Service with a frown by half the staff. Took away headphones that I had stowed aside for a later time while taking a nap and gave it to another passenger - on a long haul business class flight. Poor service culture. Outbound flight was terrible. Six hour delay. No apologies. Rude telephone staff.

Positiv: All was well from checking in to baggage claim.

Negativ: A delay of about 20 mins

Positiv: Fantastic crew, super comfortable seats, food was really good, boarding organized.

Negativ: Nothing could have been better!

Positiv: Nothing

Negativ: Unexpected baggage charges despite only taking carryons

Positiv: GETTING HOME

Negativ: CREW ATTITUDE

Positiv: Board on time or at least updates why we are waiting.

Negativ: Communication

Negativ: London train cancellations made us late to check in--35 minutes before departure. Easy Jet requires check-in no later than 40 minutes before departure. We were denied boarding and no refund for our two tickets.

Positiv: All was well from checking in to baggage claim.

Negativ: A delay of about 20 mins

Positiv: Crew was very good. Seats were spacious. Plenty of entertainment.

Negativ: More frequent snacks.

Positiv: 2 free checked bags

Negativ: Very long wait time.

Positiv: Boarding efficiency although the ... see below. Loved the salmon wrap and cheese 'n' biscuits

Negativ: flight was delayed at check in and on the tarmac - 40 minutes. No explanation for this

Positiv: The online tutorials are very helpful. Once the counters were open it was very easy to check our luggage and the option for holding the cabin bag is a plus.

Negativ: There was no announcement when to start boarding the plane. We paid extra for more leg room and I’m glad we did. The space between rows is minimal.

Positiv: Die Crew war nett.

Negativ: Abflug hat sich um 2h verspätet. Die Maschine für den Hinflug war defekt. Kann immer mal passieren.

Positiv: It was uneventful and on time

Negativ: Less turbulence!

Positiv: The seats were more comfortable than on the way out. Crew were friendly, polite and efficient. Took off on time and landed early

Negativ: Boarding - why do EasyJet put you through the boarding gate only to then have you queueing on a staircase or air bridge? They do this every time, so you end up with no seat. Also, check in was really slow, even though we were only doing a bag drop as we'd checked in online.

Positiv: My husband was on a business trip and his company booked him in business class. Economy was overbooked they cave me a free upgrade so I could sit with him!

Negativ: Cost of extra bag. Also size limit for overhead carryon

Positiv: Orderly boarding process. Considerate reseating when bulkhead with extra legroom were not usable.

Positiv: Crew was great, seating comfortable.

Negativ: The seats are small with very little leg room