Finde günstige Flüge nach Rio de Janeiro AC Jobim

Negativ: flight was delayed by 3 hours; very rude and indifferent ground staff, almost impossible to rebook; no information/help was provided; barely made our next flight

Positiv: Sehr saubere, helle und moderne Kabinenatmosphäre.Trotz der kurzen Flugzeit gab es Snacks und Getränke. Sehr freundliches Bordpersonal. TAP, sehr gerne wieder.

Negativ: Die Qualität der Lautsprecher an Bord sollte geprüft bzw. verbessert werden. Die Soundqualität war bezüglich der akustischen Verständlichkeit schlecht.

Negativ: Leave on time. Offer more snacks

Negativ: Transfer time in Lisbon

Positiv: Everything from the crew being super accomodating and friendly to the comfort and taste of the food was delicious.

Positiv: the crew were so nice

Negativ: not enough room between seats

Positiv: The crew was friendly and helpful.

Negativ: The aircraft looked new. However the seat widths seemed small. Awkward recline as well. The seats were just not comfortable.

Positiv: Never got on the plane due to weather restrictions in the connecting flight prior to this flight. Called SWISS customer service on a Russian line, were told to get a paper from another Russian airport that no flights were leaving the city. Did that. when arrived to Moscow no SWISS customer representatives were at the stations and had to end up buying a completely new ticket to get home.

Negativ: Have customer service representative available at the airport 24/7 knowing that some people arrive from all parts of the country.

Positiv: One of the flight attendants was very rude and seemed bothered when I inquired about a meal since I was sleep when they originally handed them out and said that I would have to wait u til the next meal period.

Negativ: She could have informed me they where no longer available.

Positiv: The punctuality and the entertainment

Negativ: Perhaps a more organized boarding process

Negativ: 50 min. delay for absolutely nothing. No proper gate available. Only one bus had to serve all passengers from terminal to aircraft. Lufthansa should not operate as a budget airline.

Negativ: Entertainment unit was very slow and not even possible to operate properly. I had to ask for resetting it several times.

Negativ: More organized boarding process

Positiv: Price. Service and food offered in the plane

Negativ: The boarding process: everyone crowds into the line without regard of the grouping.

Negativ: Super uncomfortable seats (the most ever) No personal tv/entertainment.

Positiv: Good service, friendly staff and easy boarding process, good food and on time departure

Negativ: No complaints

Negativ: The audio jack of the movie is not good It's on & off seems loose

Positiv: Crew ok ... not engaging

Positiv: Great crew great pilot great entertainment

Negativ: The way we board feels very classist.

Positiv: The tv is good addition Comfortable chairs

Negativ: Menu could have been improved

Positiv: Left us alone a lot and also not a lot of brainless babbling over the pa. Very nice change from most airlines

Negativ: The Kayak website sucks

Positiv: The crew and personal were ok.

Negativ: They have the most uncomfortable seats in the industry. Seat was literally 5 cm (2 inches) thick and did not recline. Impossible to relax/sleep, I ended up with back pain and legs cramped for 2 full days. Terrible overnight flight. Luggage policy is not clear. Carry on items have to weight less than 8 kg (normally is 12 kg), and to check your bag you have to pay. No personal tv/entertainment.

Negativ: Snack at end of flight was good but lunch was not good and the dinner in Executive Class going over was not good

Positiv: New plane, great seating.

Negativ: Food should be tastier and boarding should be more efficient and on time.

Positiv: A flight was delayed due to weather conditions and we had to sit in the plane for almost an hour, BUT information sharing from the Capitan was sufficient and on-time. Very good job from pilots. Leg room in economy - I was positively surprised, very decent leg room! Thank you for providing it.

Negativ: I flew economy and all was good and appropriate to the level.

Negativ: Information on arrival time was not correct

Positiv: The pilot and the crews were helpful about the transit. Pilot make up a lot of time.

Negativ: Flight was delayed, had to run to my next connection flight.

Positiv: KLM STAFF WERE VERY PROFESSIONAL

Negativ: SOME CREW MEMBERS WERE ABIT RUDE. THEY NEED TO WORK ON THEIR ATTITUDE

Positiv: Pleasant crew. Appropriate and efficiently served snack.

Negativ: Boarding and disembarkation were slow.

Positiv: Food was great, enjoyed watching videos, staff very profession and friendly.

Negativ: Boarding was delayed and prolonged My Baggage was not transferred and was not available when I arrived in Dulles.

Negativ: Still don’t have my luggage yet

Positiv: The crews were pretty great!

Negativ: The regulating of the temperature.

Negativ: Boarding was crazy. Could not everyone in the gate area.

Positiv: A flight was delayed due to weather conditions and we had to sit in the plane for almost an hour, BUT information sharing from the Capitan was sufficient and on-time. Very good job from pilots. Leg room in economy - I was positively surprised, very decent leg room! Thank you for providing it.

Negativ: I flew economy and all was good and appropriate to the level.

Positiv: KLM are our airline of choice. A great full-service carrier with impecable standards.

Negativ: Nothing

Positiv: The socks offered in business were comfortable and nice looking. The red wine was good.

Negativ: The food was just average and the seat not too comfortable

Positiv: Everything. Flying First class is the only way to fly

Negativ: We ended up with two center seats. Person in front put back her seat so I couldn't even fully unfold my service tray

Negativ: Did you know the flight was changed?? It moved from Nov 24 to Nov 25. I was never informed of this change that was supposedly made in October.. Even you (kayak) didn’t know bc you still think I took the flight that I booked on your site! I was forced to rebook with another airline and will be expecting a refund and then some and possibly dispute the charge all together.

Positiv: We upgraded to first class, so everything was perfect!!

Negativ: Nothing

Positiv: Seats were comfortable

Negativ: Please make an announcement to passengers to not be dismissive if their surroundings. Passenger in front of me was has no regard for people behind him. Kept throwing himself in seat aggressively which cause water/food on trail to fall over. Thanks

Positiv: The crew was very nice.

Negativ: The seats had such little cushion that it made the flight extremely uncomfortable.

Positiv: The crew was amazing. They left snacks and drinks out in between service.

Positiv: Again staff was very friendly and helpful.

Negativ: That since it was a shorter flight no tvs.

Negativ: All of the less than good, obvious!

Positiv: Crew were excellent

Negativ: Old aircraft. Uncomfortable seats in economy. Entertainment screens old and almost impossible to watch - watched my iPhone! No mobile phone charger.

Positiv: Great atmosphere, crew was excellent!

Negativ: I’m 6’5”, so legroom can always be a complaint, but this wasn’t too bad. The plane appeared to be fairly old and didn’t have WiFi. Entertainment also was on an older screen which was navigated by using an old in-seat phone.

Positiv: Flight arrived on time

Negativ: No food provided "due to a strike the previous day". Not sure why this would impact on providing a sandwich or snack particularly when champagne was still available for first class passengers.