Finde günstige Flüge nach Zürich

Positiv: "vegan sweeties for the kids, so nice as my daughter usually has to say no. Also swiss chocolate - so good! Our veggie meals booked hadn't gone through on the system but we were found some they had anyway - wasn't very nice though."

Positiv: "Nice smooth flight. Also lovely to be offered a drink and food. Although the quiche is not great. Wasn’t nicer last year"
Negativ: "Maybe just change the quiche. Very dry"

Negativ: "im hinteren Teil ist der Gang etwas gar eng zum laufen"

Negativ: "Delayed"

Positiv: "Bombardier C Series. Most leg room and comfort of any plane"

Positiv: "The crew were outstanding. They fulfil my needs when I need it and they were very polite and professional. Smooth boarding and flight."
Negativ: "Nothing"

Positiv: "Upon arrival in ZRH, there was a separate small bus for the business class passengers. It was nice to not have to wait for all passengers to deplane before being transported to the terminal."

Positiv: "It was a lovely easy flight, always lovely flying star alliance."
Negativ: "Such a quick flight, everything was appropriate for that. Unsure exactly what would make it better"

Positiv: "Crew ignored my existence just because I sat on the window seat, plus I'm an asian, so I'm not sure which of the reason makes her to ignore me for serving my food. Luckily the guy passenger that sit beside me helped me to inform and made sure that she served the food to me."
Negativ: "YEA, PLEASE TRAIN YOUR STAFF TO TREAT ALL PASSENGERS EQUALLY, NOT ONLY JUST TO CAUCASIAN, OTHER RACE AND ETHNIC ALSO DESERVE EQUALLY RESPECT AND TREATMENT. THANKS. SERVICE IS GOOD BUT ATTITUDE OF STAFFS ARE JUST MEH."

Positiv: "Crew was great"
Negativ: "suddnely delay of 30 Minutes , then waiting in the plane all in all 60 Minutes - thats a long time for a long distance flight"

Positiv: "Everything was perfect."

Negativ: "Haven’t got there yet!!"

Positiv: "A nice crew n my seat next to me was empty so I can sleep well..."
Negativ: "Maybe give every passenger a bottle of water..."

Negativ: "Food is bad"

Positiv: "Die lockere, freundliche Art des Personals. Trotz günstigem Tarif erhielt jeder ein kleines Sandwich...vielleicht aufgrund der 45 Minuten Verspätung, was ja nun einfach passieren kann."

Positiv: "Sehr nettes Personal"
Negativ: "20 Minuten Verspätung, wie fast immer ab Tegel..."

Positiv: "Swiss quality, punctuality and reliability."
Negativ: "No negatives."

Negativ: "The screens would freeze for all the people around. The connecting flight had 50 minutes, however there was another security check and gate was quite far, everything had to be done in a hassle and we were nervous throughout regarding missing the flight."

Negativ: "Having no entertainment in the flight"

Positiv: "Nice cabin, clean . Friendly crew"

Negativ: "Verspätung"

Negativ: "Verspätung"

Positiv: "Es war alles im grünen Bereich, wenn man einmal vom allgegenwärtigen Sound von gefühlt 100 übermüdeten Kleinkinder und Babies absieht. Die Sandwiches schmecken gut und die Biberli auch. Eine gute Verpflegung für einen solch kurzen Flug."
Negativ: "Schade, dass der Flug so spät ist. Ich sags jetzt trotzdem, auch wenn laut Watson nun alle Flugbegleiter/innen mit den Augen rollen werden: Ich vermisse den Tomatensaft. Er befriedigt mein Bedürfnis, ein Glas in der Hand zu halten und gleichzeitig etwas salziges zu mir nehmen zu können."

Negativ: "It was so hot on the (delayed) flight"

Positiv: "Personal sehr freundlich."
Negativ: "In Wien wieder einmal Chaos beim Boarding, da kein priority aufgerufen wurde. Essen in der Business sind nur noch drei winzige Häppchen."

Positiv: "All good, just perfect and friendly crew. Great aircraft (B777)"

Positiv: "Netes Personal, Gutes Essen, Viel Essen, Schöne Sitze"
Negativ: "Bordunterhaltungssystem stark veraltet sowie nicht funktionsfähig (Flugkarte fehlt, Filme werden mit extremen Bildstörungen abgespielt, Sehr schmaler Sitz, wenig Beinfreiheit, Ein Flug mit United ist da sogar besser!!!"

Positiv: "Spacious Aircraft, nice business class, friendly crew, punctual flight"

Positiv: "Verständnisvolle Flugbegleiterin, die uns auf zwei freie, nebeneinanderliegende Sitzplätze hinwies."
Negativ: "Beim Check-in wurden uns (im Gegensatz zu den anderen Passagieren) keine Sitzplätze zugeteilt. Beim Boarding wurden uns, obwohl wir gemeinsam gebucht und eingecheckt hatten, Sitzplätze in zwei verschiedenen Reihen zugeteilt."

Positiv: "I loved the upgrade to business class. It was private, spacious, and very hospitable."
Negativ: "N/A"

Negativ: "Keine Sitzplätze beim Gate, fast keine Informationen oder Durchsagen zum Boarding"

Positiv: "Crew war trotzdem bemüht"
Negativ: "Getränke vorab fürs lange warten wären gut gewesen. Die Hitze im Flugzeug war unerträglich, die letzten 20 min. wurde es dann doch noch besser."

Negativ: "Duty free---The plane was not able to take credit cards because machines not working and that was the same problem on flight ZRH to BCN. The power adaptor I wished to purchase was not available nor was a 2nd umbrella. Page 90-91 of your Duty Free Magazine."

Positiv: "Service und Verpflegung an Board"
Negativ: "Der verspätete Abflug welcher sich auf 1.5 Std verzögert hat."

Positiv: "Mit Swiss von und nach Zürich ist immer hervorragend."
Negativ: "Ein Mitglied der Kabienencrew hatte wohl einen schlechten Tag."

Positiv: "Hilfsbereitschaft und Freundlichkeit des Personals. Das Essen war sehr gut!"

Positiv: "Nice Aircraft, nice crew"

Positiv: "Friendly Crew , modern and spacious aircraft B777"

Positiv: "Crew were good, apart from forgetting at breakfast time that I had ordered gluten free food. Food was OK but not memorable."
Negativ: "Business class is not as roomy as other airlines. My partner had to climb over me to reach the aisle, there is very little storage space and seat size is quite small. Choice of movies is limited."

Positiv: "Leicht verspäteter Abflug, aber nur um ein paar Minuten. Das Boarding ging schnell und unkompliziert, obwohl der Flieger ausgebucht war. Platz fürs Handgepäck gab es genug, da grössere Handgepäckstücke kostenfrei abgegeben werden konnten. Beim Einstieg bekamen wir auch gleich ein Tütchen Chips in die Hand gedrückt. Getränke wurden später auch noch gereicht."
Negativ: "Aufgrund den Wetterverhältnissen mussten in Zürich die Anflugswege abgeändert werden. Wir flogen ein paar Schlaufen und und landeten so etwas verspätet in Zürich."

Positiv: "Pünktliches Boarding, Abflug und Landung. Sehr kompetente und hilfsbereite Mitarbeiter"
Negativ: "-"

Positiv: "gut zeit, die service on board sehr nett, flugzeug sehr angenehm, alles perfekt vielen dank"

Positiv: "Good flight"

Positiv: "guten service pünktlich"
Negativ: "kaputte Sitze alte media Gerät"

Positiv: "Pünktlich, modernes flugzeut, super freundliche cabin crew, das essen war top und das checkin effizient. Fliege oft mit der swiss und bin extrem glÜcklich die airline zu haben."
Negativ: "Es gab absolut nichts auszusetzen da der service und das personal super ist. Der nachtflug war zudem sehr angenehm. Für die mitreisenden passagiere kann die airline nichts :-)"

Negativ: "Delayed again"

Positiv: "Personal freundlich. Über 30 min verspätung..."
Negativ: "Das essen war sehr schlecht. Reissalat: der reis war praktisch roh und hart..."

Positiv: "choice of movies were very bad"

Positiv: "Nettes Personal an Board"

Positiv: "I liked how generous they were with food and drinks"
Negativ: "Free WiFi could have made the flight a lot better"

Positiv: "Boarding was efficient and the crew were nice."
Negativ: "the seating is horrible. it was the tightest seating I've ever experienced."

Positiv: "The crew from Kili to DarEsSalam was tired. A fresh crew worked from DarEsSalam to AMS and they were great."
Negativ: "The boarding process was chaotic. The passengers in the first boarding group had to fight through the crowd because there were no boarding lanes."

Positiv: "The plane size & comfort was excellent. The staff were very friendly"
Negativ: "N/A"

Negativ: "Bigger seats the new ones are way to narrow"

Positiv: "Comfort"
Negativ: "Internet"

Positiv: "A flight was delayed due to weather conditions and we had to sit in the plane for almost an hour, BUT information sharing from the Capitan was sufficient and on-time. Very good job from pilots. Leg room in economy - I was positively surprised, very decent leg room! Thank you for providing it."
Negativ: "I flew economy and all was good and appropriate to the level."

Positiv: "Crew were excellent"
Negativ: "Old aircraft. Uncomfortable seats in economy. Entertainment screens old and almost impossible to watch - watched my iPhone! No mobile phone charger."

Negativ: "Keep the temperature at a more reasonable level. Blankets + two layers of clothing was definitely not enough."

Positiv: "Everything works and quick to get to destination."

Positiv: "The crew was informative"
Negativ: "Inflight sandwiches"

Positiv: "The crew were excellent and seats were comfy."
Negativ: "Headphones for the entertainment centre.could have been better. Sound quality not great."

Positiv: "Seats were super comfortable, bigger than most planes with extra leg room. Food was excellent and fresh, amazing Dutch cheese sampler was divine. No nonsense staff who had all connecting flight info on hand when we arrived in Abu Dhabi. KLM staff were friendly and efficient. Fabulous airline."

Positiv: "The crew was pleasant"
Negativ: "Baggage checkin & flight boarding was slow & disorganized."

Positiv: "The crew was amazing, flight on schedule and good entertainment."
Negativ: "Space is just reasonable on a long flight, even if there's seats more spacious that you could choose if you pay more."

Positiv: "Crew was great and helpful despite oversight in my special meal."
Negativ: "Special meal request was overlook. I did not mind so much as eating less does some good! It is human to err!"

Negativ: "Don’t be late"

Negativ: "Flight got delayed 30 minutes"

Positiv: "Friendly crew"
Negativ: "Can’t think of anything"

Positiv: "Seat was comfy and spacious for economy class"
Negativ: "Vegetarian meal was okay but could be more enjoyable if served with bread at start of meal."

Positiv: "Pleasant flight"
Negativ: "We were delayed & missed our connection"

Positiv: "Entertainment was amazing"
Negativ: "Seats a bit hard"

Negativ: "The air conditioners fan was bad and they had to fix it in London which took over 40 minutes off travel time...we arrived much later than expected in Lagos"

Negativ: "Flight on time would have been good when you have a late evening arrival. Long wait for luggage at Birmingham airport."

Positiv: "The crew are amazing! Attentive and friendly."
Negativ: "The seats could have been bigger."

Positiv: "Awful"
Negativ: "Everything"

Negativ: "We had 4 hour delay causing a stop over at 3am. So yeah"

Negativ: "Lost a single baggage item, a car seat. Critical for us to leave the airport, and delayed us for over an hour upon arrival. Gave us a loaner car seat that barely fit our child."

Positiv: "Comfortable seat, friendly crew. Crew were conscious of recycling which I like a lot as there is so much waste on flight. Anything we can do to reduce waste is very welcome."
Negativ: "Food wasn't very appetizing, pasta didn't have much flavor and I don't eat red meat so the other choice wasn't an option for me."

Positiv: "The crew was amazing and the food was great."
Negativ: "Something did not go right with our booking so it took some work for the airline to get it figured out for us. Thankfully we had left plenty of time. But that was an unexpected stress."

Positiv: "The crew was very nice"
Negativ: "Uncomfortable seat but it’s only a 1 hour flight so not a big deal."

Negativ: "The overall travel was good, no wifi and the entertainment system had a faulty headphone connection, and no place to charge devices other than through a USB port"

Positiv: "Friendly staff, great service on board. Way better value and service compared to the tacky Irish competition flying the route. Delta all the way"

Positiv: "Good comfortable seat with extra leg room. Pleasant crew."

Negativ: "My suitcase didn't come with the airline."

Positiv: "Gaps between seats are very narrow."
Negativ: "when serving drinks, cabin crew limited to serve liquor only once and it was poor service."

Positiv: "Crew was very friendly. Nice that wine was served without charge."
Negativ: "Announcements from the cockpit were hard to hear. Food has been better in past."

Positiv: "Flight crew very nice"
Negativ: "Paid $70 for seat with more leg room and was the exit role to main entrance. No overhead space for carry on: broken food tray holder. People stepping on my feet. And gather in your space waiting for bathrooms. Window seat had no room for feet because of closed door"

Negativ: "Nothing special"

Positiv: "Seat 39A did not recline. The gentleman next to me spread his arms out a bit as he typed on his computer the entire way. So I did not get ANY sleep. Plus he got up at least four times."
Negativ: "Except for the man next to me - great!"

Negativ: "Still waiting to board after missing this connection had to be booked on another airline"

Positiv: "Shirt flight but well catered, boarding was efficient and quick."
Negativ: "Not lots of legroom but adequate for an hour long hop. It was cold on board and also had to board via steps from outside"

Positiv: "Friendly crew."
Negativ: "So many people on a 747!!"

Positiv: "Nice flight ...was comfortable travel ...good food.Thanks"
Negativ: "No such things"

Positiv: "Seats were very comfortable, food was excellent, the staff was very nice, cabin was quite and roomy."
Negativ: "No outlets to charge digital devices, and need more bathrooms on board. I was able to sleep most of the 11 hour flight so I did not take advantage of the entertainment."

Positiv: "Easy to board and easy flight."

Negativ: "Flight departed 35 minutes late"

Positiv: "Great on board service from a very professional crew."
Negativ: "Can't think of a thing."

Positiv: "The crew was fantastic! Our needs were constantly being met and just about the time you thought you might want a snack or a meal, the attendants were already heading down the aisle. Because of an allergic reaction, I asked for ice a number of times and the attendants were more than happy to meet my needs."
Negativ: "The seats were very close together. The trip from New York to Amsterdam seemed a lot more comfortable than the return flight. The food from NYC JFK was better than the food from Amsterdam. The movie selection on both flights was a little disappointing."

Positiv: "Decent meal (warm Pasta all'arrabbiata), nice little muffin for dessert and standard drinks (coffee & tea were a bonus, as they didn't serve any on a similar flight, from Barcelona to Amsterdam), friendly cabin crew."
Negativ: "Poor timing - no reason for a 40 minute delay at take off (plane was fully boarded in time) Old aircraft, shabby, dirty and cramped seats. Coming from my connecting flight from Barcelona, I could clearly tell the different in the quality (and cleanliness) of the aircrafts."

Positiv: "We were early"
Negativ: "The food"

Positiv: "Everything was impeccable"
Negativ: "Nothing except the rude passagers. But that is out of the hands of the airline.."

Negativ: "Seat didn’t recline..."

Negativ: "The outward flight was rerouted to a different airport, and the return flight was delayed by more than an hour. Not even a glass of water free of charge."

Negativ: "Service far exceed my expectations, seats were superior to anything I've every experience flying domestically in the US."

Positiv: "Flashy new seats."
Negativ: "Flight delayed"

Positiv: "We finally got there."
Negativ: "Make water available at Heathrow 5 (2drinking fountains for thousands) and no water or any drink on the plane."

Negativ: "Offer water at least from a bottle free of charge."

Positiv: "Easy boarding, friendly crew, good food"
Negativ: "Nothing to report"

Negativ: "British Airways neither a budget airline nor a lux airline. Doesn’t know what it is."

Positiv: "Flight 100% punctual, seats comfortable, cabin super clean, crew friendly and professional"

Positiv: "I travel 70 times a year and I try to avoid BA the f I can. This flight 2 hrs late and they ran out of food as hey got to me I’m tge back. The toilets ran out of water 3/4 of the way through the flight so people couldn’t use the toilets. Not good. Zz"
Negativ: "Gg"

Positiv: "Helpful and Friendly Crew. Did their best to help during the delay. Able to take hand baggage on board (unlike our kid journey when forced to check it in at the gate)"
Negativ: "Sat on plane for an hour waiting to depart, so delayed landing. The BA feel is no different to budget airlines now."

Positiv: "My flight with Qantas was late and I missed the flight, they refused to move me to a later flight even though I had a paid ticket!"

Positiv: "The crew were fantastic and the food was okay!!"
Negativ: "Poor entertainment, uncomfortable seats & delayed"

Negativ: "Ba got me too late to terminal to catch connecting flight to lax on air NZ"

Negativ: "Nothing different from budget airlines nowadays apart from high price of flight, which is what it is all about really. Felt like a Ryanair flight for 4 or 5 times the price. Could have been SOMETHING complimentary to justify price."

Positiv: "A quiet flight. Low season and with a BA flight to the same destination10 minutes before our one departed, this resulted in a near empty plane. Perfect."
Negativ: "I have to say, the coffee on offer is disgusting. I would certainly look in to changing that."

Positiv: "Comfortable,clean and new plane"
Negativ: "It was all very nice nothing to change"

Positiv: "Very comfy leather seats like business class"
Negativ: "No free food, snacks"

Positiv: "Good Crew, Good Flight"
Negativ: "better movie/entertainment selections"

Negativ: "Incoming flight delayed so late departure"

Positiv: "Comfortable economy seats. Excellent experienced staff."
Negativ: "Food was so so. Entertainment system is old and a bit slow."

Positiv: "Everything from check in to arrival was first class"
Negativ: "The only thing I had a problem with was baggage claim, we had priority stickers on our bags but it made no difference, bags were very slow to arrive"

Positiv: "Not much - inflated BA fare for mediocre offering; definitely not business class when compared to proper premium airlines."
Negativ: "Cramped seats. Poor food. Disorganized boarding more soon to low cost budget carriers. Which is what BA competes against now, albeit for premium prices."

Negativ: "I didnt like the fact that we had to pay for a cup of tea. Surely that should be complimentary."

Positiv: "None"
Negativ: "At Heathrow, the boarding agents kept calling few passengers without letting the rest of the passengers know what was going on. Also the boarding was delayed without giving specific reason almost 50 min later. Finallly they said the boarding was delayed to catering and cleanning, which I could not believe since the plane has been on a tarmac close to an hour. Passengers were lining up to board, but one of the gate agent kept asking to sit down without giving any reason. Probable one of the worst boarding experience I have ever had in international flights."

Positiv: "We loved the safety video. The seats were comfortable"
Negativ: "No complimentary sodas or water."

Negativ: "Flight was delayed"

Negativ: "Delayed 30 minutes"

Positiv: "Flight was uneventful (the way it should be) although it was over an hour late leaving LHR. The cabin was clean and in generally in good condition. Leg room was okay for a short flight. Didn't try the onboard cuisine but it looked good in the pictures, although somewhat expensive!"
Negativ: "The bag drop at LHR T5 was bad. I was in line for almost 25 mins waiting to use the self-serve system. Almost every one of the 10 or so people in front of me had problems with the system and had to call over a staff member to help. It would have been so much quicker to have the 'old style' way of having check-in staff receiving bags!"

Negativ: "Flight delayed and caused me to miss connection. The flight from Edinburgh to London is only an hour. This became a disaster for travel all day."

Positiv: "Made it to Zurich"
Negativ: "48 hrs and as far as I know the bag has not been put on a BA flight after missing my flight on Wednesday! Also, I asked for a cup of water, but I guess I had to buy water because I was basically ignored,"

Positiv: "Food"
Negativ: "BA/KAYAK lost my seat booking details, so I had to pay again. Plane was 3 hours late leaving."

Positiv: "New bedding is comfortable!"
Negativ: "1. No toiletries were available for business class even on this flight. 2. There was no food choice especially if you prefer vegetarian. 3. Even if One presses a button to request for some water, no one comes to the seat; this habit of BA continues for the good part of the last decade. Reminded me why I stopped flying BA! 4. No wifi even in Business class! Someone in senior management of BA needs to fly SQ, Cathay, Qatar, Emirates and learn what can be improved. Most of these airlines have better service in economy than business on BA!"

Positiv: "Good for leg room and nice and the seats are comfy and wide too. Still get a free drink and snack on this flight and the service was friendly and efficient throughout. We were very quick to board and flight landed early, so very happy."
Negativ: "I'm guessing this plane was stopping in EDI for the night, so it parked way, way away from the terminal, so we had an extra 15 minutes none of us had been expecting to wait for the bus and transfer."

Positiv: "Friendly, attentive and knowledgeable staff. Good light supper."

Positiv: "British air crews are great"
Negativ: "from rome to myc through London. ok fine. but arriving in London gatwick and departing London heathrow? wtf?!? it cost me over $100 to make my "connection". I guess you could say it's my fault for not seeing that but never in my life has anyone sold me a flight with a "connection" that requires changing airports. idk if that's a kayak or BA error but it's completely unexceptable."

Positiv: "Service kind and efficient"
Negativ: "Late"

Positiv: "Crew in club was excellent. Could not ask for more."
Negativ: "Ground staff absolutely unorganised and rude. Boarding a complete shambles. No announcement, no group and priority boarding. This resulted in us losing our a slot and the flight to be delayed by almost an hour. One would think they have never boarded a plane before."

Positiv: "On time good flight"

Positiv: "No fuss, the cost benifit is perfect for short distances flights"
Negativ: "One of the planes was a A321, room for legs was short"

Positiv: "Loads of leg room. Comfy."
Negativ: "No food, no hold luggage allowance. Online checkin process is clunky and buggy."

Positiv: "Food was tasty"
Negativ: "Was delayed"

Positiv: "Safety and security instruction video way of presenting. And support from the crew"

Positiv: "Arrived on time. Routine European short-haul flight from BA with no frills - as expected"
Negativ: "Late departure but caught up the time on route. Very busy flight with only middle seats available 1.5 hours after check-in opened."

Positiv: "- cabin staff were attentive and well trained"
Negativ: "- entertainment system was tired and out of date even for economy class - seats cramped and uncomfortable especially when seat in front was reclined"

Negativ: "As per above"

Positiv: "Quick n easy"
Negativ: "No complimentary snack or even water."

Positiv: "6 hours, no audio port to listen to movies or music or news, poor food “Mechanical” steward service"

Negativ: "When you book BA and end up with Iberia, that’s definitely not what you want..."

Negativ: "Bordpersonal sollte eingreifen, wenn kleine Kinder überhaupt nicht zu bändigen sind; Sicherheitsrelevanz"

Negativ: "Ok"

Positiv: "The crew were helpful and efficient - it was a short flight so they had very little time to prepare the meal, distribute the meal and prepare the aircraft for landing - but they did."
Negativ: "The English announcements by the cabin crew (not the pre-recorded announcements) were difficult to understand at times due to the accent."

Positiv: "A quick, quiet and relaxing flight - no stress at all. The flight was uneventful. My carry on bag had to be stored in the bottom of the aircraft as the overhead lockers in the aircraft are small. As such - just before you board the aircraft, you place your carryon bag at the bottom of the steps and then when you get off at your destination, you collect your carry on bag at the bottom of the steps - no time wasted and worked easily."
Negativ: "The English announcements were a little hard to hear/understand as the flight attendant read it so fast - but then again - it was a short flight - so every second counts :-)"

Positiv: "The crew were friendly and helpful and the flight arrived early, even though we left a little bit late - as such - I was very happy with the flight. The onboard entertainment system was wifi based and there was a USB charging port in the seat too - modern aircraft."
Negativ: "I had no complaints - the flight was just what it should have been ie no issues"

Positiv: "From checkin, to boarding, to the fly, to luggage collection - the staff were all friendly and helpful and the whole experience was without issue. The flight was comfortable, leaving a touch late and arriving 10 minutes early. I have no complaints at all and would be happy to fly Iberia Express again."
Negativ: "If I had to find one thing that wasn't so good - it was the time it took for everyone to put their carry-on luggage in the overhead lockers although this is not the airline's issue but became their issue because it meant the boarding process took a while. As mentioned - only a minor issue."

Negativ: "I am 196 cm tall and I could barely move. I fly often and this was one of the most uncomfortable flights ever."

Positiv: "Everything"
Negativ: "Nothing"

Negativ: "Fly on time"

Positiv: "Ich bin unzufrieden. Dieser Reise nach Palma de Mallorca hat mit zusätzlich Kosten und Stress verursacht."
Negativ: "1 - Gepäckbestimmungen bei Hin und Rückflug ( 1 x 20 kg Gepäck) bei Linienflüge wie Condor und Iberia wurde nicht berücksichtigt sodass ich 1 Gepäckstück 20kg bei Rückflug extra bezahlen muss. 2 - Ich habe 3 x Sitzplatzreservierungen bezahlt weil Iberia die Fluggesellschaft geändert hat ( anstatt Iberia plötzlich Vueling) und es keine andere Alternative bei der Check inn Online gab. Ich musste 3 Sitzplatzreservierungen bezahlen, 1 davon völlig unnötig. 3 - Gate Änderung von 92 auf 98 in Palma de Mallorca unmittelbar vor der Rückflug sodass ich fast mein Flug nach München verpasst habe. Den ganzen Stress und 2 extra Gebühren kann ich mir ersparen wenn ich mein Ticket direkt in der Reiseagentur kaufe."

Negativ: "Crew politeness"

Negativ: "Politeness of the crew"

Negativ: "Ibéria offers a terrible service to its customers"

Negativ: "Ibéria offers a terrible service to its customers"

Positiv: "The aircraft comfort"
Negativ: "Do the checking before not 15 min before the departure"

Positiv: "The flight was good even puntual! However I waste 1 Hour of my day in check in desk, as I couldn’t get my boarding pass when I check in online."
Negativ: "Awful online experience! I waste 1 Hour of my day in check in desk, as I couldn’t get my boarding pass when I check in online. it never works!"

Positiv: "Spacious plane."

Positiv: "To check in took so long . I could have used the automated check in but my code was not recognised. Travelling as a couple we were given separate seats .The staff did not even see fit to even tell us.Poor meals. the cabin crew looked harassed."
Negativ: "Send emails reminders to offer web check in."

Positiv: "Pünktlich, Catering okay in der Business Class"
Negativ: "Sehr umkomfortable Business Class"

Negativ: "Delayed by an hour due to inbound delay, causing a knock-on delay with plane maintenance. While fairly comfortably seated and offered water, this still was somewhat unpleasant especially after a long-haul from Havana"

Positiv: "Hier scheinten die Mitarbeiter noch motiviert zu sein."
Negativ: "Enge Plätze. Überteuertes Essen. Bekommt man besser bei Easy jet etc."

Positiv: "Das schnelle boarding"
Negativ: "Unhöfliches Personal beim Check-In in Panama und Madrid. Online steht 50€ bei Gepäckabgabe am Flughafen. Tatsächlich zahlt man dann 60€! Unfreundliches und unkompetentes Personal beim Flug von Panama nach Madrid. Kein Service! Essen wird einem vorgesetzt. Gleichgültigkeit besteht bei unverträglichkeit und Allergie! Die Bordunterhaltung hat sich nach einen Monat nicht verändert."

Negativ: "Für Business class viel zu enger Sitzabstand und nicht verstellbare sitze . Das geht gar nicht !!!"

Positiv: "Freundlichkeit der Stewardessen"
Negativ: "Mein Koffer ist stehen geblieben in Madrid."

Positiv: "On time"
Negativ: "SEAT was not confortable"

Positiv: "Eine stuardess war sehr zuvorkommend"
Negativ: "Der Rest leider nicht"

Positiv: "Al the devices provided"

Positiv: "Not a lot."
Negativ: "Arriving at the gate whilst the flight was still boarding, with a boarding pass in my hand, and being told that my seat had been given to someone else because the Airline unilaterally decided that my connecting flight from Bogotá would not arrive in time. Followed by two hours of Iberia staff being surly, not looking me in they eye and doing absolutely nothing about getting me home. I have now been travelling for nearly 30 hours without sleep, am stuck in Madrid with no certainty of when or how I will get home or see my luggage again, and am seriously seriously pissed off. I do accept that things can sometimes go wrong and that it is nobody’s fault. This is definitely somebody’s fault."

Negativ: "Ich bin noch gar nicht angekommen denn der IBERIA Flugbist 3 Stunden verspätet. Somit layover in Madrid und über 1/2 Tag verloren"

Positiv: "We arrived on time!"
Negativ: "Checking in and dropping off luggage was a nightmare... There was no one at the check in desks indicated on the screens or the check in terminals. Eventually I found a desk at a different location that would take my bag. Boarding was chaotic, no lines, just a crowd blocking access. Even passengers with small children couldn't get through. Space between seats was minimal. Crew was ordering passengers to take headphones off during security demo. I understand it is important to be attentive, but ultimately you shouldn't be forced to."

Negativ: "Gepäck nicht mitgenommen"

Negativ: "GEPÄCK NICHT MITGEKOMMEN"

Positiv: "Muss extra bezahlt werden."

Positiv: "Sehr reibungslos und pünktlich"
Negativ: "Keine Verpflegung aber alles sonst Top"

Positiv: "The food was nice."
Negativ: "There was no water in business class toilets. The staff are not polite."

Positiv: "Das Flugpersonal freundlich. Gepäckaufgabe zügig."
Negativ: "Die Sitze eng. Das Essen überteuert und nichts für Vegetarier."

Positiv: "Flugzeug war pünktlich da Boarding war ganz Schnell, Besatzung war sehr aufmerksam."
Negativ: "Alles außer das wichtigste war sehr gut und nämlich das Flugzeug selber. Als Business Klasse Passagier habe ich mich auf ein Minimum an Confort erwartet aber die Sitze waren genau so eng und unbequem wie die von der Economy Klasse, und ich bin 1,89 / 85 kg, also nicht ein Riese. Unterhaltung System gab es auch keins kein Bildschirm kein Fernseher und auch keine Musik. Für einen Business Flug zwischen zwei Kontinente finde ich das einfach nicht möglich, aber sonst war alles o. k."

Negativ: "I can’t rate it is it left without us"

Positiv: "Nothing"
Negativ: "The flight circling for 1 hour leaving our connecting flight cancelled and forcing us to stay in Madrid for 24 Hours and the Iberia staff being rude and unhelpful left us in the airport for 6 Hours before offering us a hotel and coming back the next day to do 2 flights instead of a direct flight"

Positiv: "Die Business Class ist die Economy mit einem Sitz in der Mitte frei. Die Perserin war sehr nett"
Negativ: "So gar nichts positives zu erwähnen. Ausser, die Maschine kam 10 Minuten zu früh rein FB waren lieb aber nicht sehr fit alles billig billig. Statt O-Saft gibt es Nectar etc Die Gäste verreisten mit mehreren überdimensionierten Koffern!"

Positiv: "Die Business Class ist die Economy mit einem Sitz in der Mitte frei. Das Catering war okay"
Negativ: "So gar nichts positives zu erwähnen. Ausser, die Maschine kam 10 Minuten zu früh rein FB waren lieb aber nicht sehr fit alles billig billig. Statt O-Saft gibt es Nectar etc"

Positiv: "Trotz genervter Gäste, war das Personal freundlich und hilsbereit."
Negativ: "1,5 Std. Verspätung, Chaos beim Boarding, kein Gepäck am Zielflughafen. Schlechter kann man kaum Abliefern!"

Positiv: "Der Flug ist vom check-in (kaum Wartezeit) bis zur Gepäckausgabe verlaufen, wie man es erwartet; keine highlights, aber auch keine Ärgernisse..."
Negativ: "Sitzplatz war verhältnismäßig eng"

Positiv: "Der Flug ist pünktlich gestartet."

Positiv: "."
Negativ: "Meine Buchung war seit 2 Monaten bestätigt. Am Check in teilten sie mir jedoch mit, dass der Flug overbooked war und ich nicht fliegen konnte. Dies wäre bei Iberia so üblich."

Negativ: "One of the cabin crew had a attitude problem, very much a bull in china shop. Very disappointed. She threw a pillow someone had dropped at the seat between my partner and I. Kept on bargain past me and kept on knocking my arm while I was seated"

Positiv: "Was very lucky and had whole row of three seats to myself. Also time zone change so flight was only really 1 1/2 hours instead of 2 1/2 hours."

Positiv: "Good, quick flight!"
Negativ: "Being told that we could not bring cabin luggage on board with us when there were empty seats and luggage space around us."

Positiv: "Ordentliches Flugzeug, freundliches Personal, angekündigte Verpätung fand dann doch nicht statt bzw. war sehr gering"
Negativ: "Das Gepäck wurde beim Transit nicht mitgeliefert, genau wie auf dem Hinflug. Nachlieferung auch 1 Tag später nicht möglich..."

Negativ: "Not charging for a small bottle of water would be nice."

Positiv: "Good legroom"

Positiv: "The crews are friendly and smiling. Seat are comfortable"
Negativ: "If they allow the family with young children to board first will be excellent"

Positiv: "Seats were comfortable, crew courteous"
Negativ: "Good value for money"

Negativ: "I paid £275 for my TICKET ,after 2 min I rang them for cancel my ticket they said refund only £177 Then I said ok change the ticket they said still need to pay penalty charge as well, i wasnt happy then they call me back he said we cancel your ticket and refunds £240 , I lost £35 in 10 min ."

Positiv: "The crew is good But the seats not comfortable .. it's like minibus .. no range of movement .."
Negativ: "Toilet .. seats .. windows.. air conditioning must be stronger .."

Positiv: "Nothing really"
Negativ: "The airline should at least provide a snack. It's 4 hrs of travel."

Positiv: "The price"
Negativ: "Screens or just at least free water or drink"

Negativ: "Staff smile more. More room."

Negativ: "Check IN desk, unprofessional and rude employees. Felt discriminated. Never again will travel with this company."

Negativ: "We were really afraid from istanbul to beirut."

Negativ: "The boarding Schdule"

Negativ: "If it was on time. Over an hour late."

Negativ: "The set it was so bad"

Positiv: "Cheap ticket prices"
Negativ: "Bad in plane services Very bad in payments Lake of latest aviation regulations"

Positiv: "Good price basic amenities but all in all a great deal"
Negativ: "Everything was great!"

Positiv: "Cheap price with basic seats but all in good order and plenty of leg room"
Negativ: "The check in processes was very very slow"

Positiv: "Nothingv"
Negativ: "Very bad"

Positiv: "I may never travel with this airline"
Negativ: "I hate traveling with this airline I couldnt sleep or rest During jurny the sttaff we were disturbing , there attention was how to purchase there meal and do there busines with out thinking about the thime and the passangers condation The tiolet was in abad condation and i couldnt use it"

Positiv: "Easy smooth boarding. Peaceful flight."
Negativ: "But confusing arrangement of ‘international ‘ and ‘domestic buses at the airport"

Positiv: "The flight was ok"
Negativ: "My husband and son both ordered a wheel chair because I have rheumatoid arthritis and fibromyalgia and when I arrived in turkey they said there was no order for one. I walked through the airport at a snails PA e and since I arrived I have been very sick."

Negativ: "seats are not comfortable at all"

Positiv: "Nothing"
Negativ: "Pegasus Airlines service is so poor. We've waited for hours to check in. Your website did not clearly declare that the ticket did not have a luggage allowance. I have paid in total 70 Euros to check in my luggage. Innaddition to that Pegasus Airlines lost my luggage. Overall a terrible journey"

Positiv: "I liked that it's first and last time"
Negativ: "Everything"

Positiv: "The tickets were relatively inexpensive."
Negativ: "However, for comparably-priced flights within the United States, we would have been given a snack and two beverage services on a four hour flight. This was international (turkey to spain) and we weren't given anything. We couldn't even get water without paying for it. Definitely one of the worst flights I've ever taken."

Positiv: "Nothing"
Negativ: "Typical Pegasus. One of the worst airlines of the world. I typicall try to avoid Pegasus, but sometimes I dont have other choice."

Negativ: "Nothing"

Positiv: "Flight was on time"
Negativ: "Too much waiting for boarding and staff was not friendly"

Positiv: "Everything was smooth from boarding to landing."

Positiv: "Flight timing was good"
Negativ: "Boarding was a bit complicated"

Negativ: "Very slow check in. Unhelpful and unfriendly crew"

Positiv: "Bording was fast and the plane took off on time."

Negativ: "Pegasus cannot fly without a dalay of at least 1 hour !!!"

Negativ: "They stole my money"

Positiv: "seats. comfort flight price"
Negativ: "waiting 45 mins to go through transit security, airport staff rude and shouting at passengers. terrible organisation and manners"

Positiv: "price. flight. comfort. convenience"
Negativ: "delay"

Positiv: "Friendly crew. Pretty much on time departure. Comfortable."
Negativ: "The boarding process was a nightmare. The gate agents did not make an announcement. Thus, people crowded the area. The gate agents then decided who could board and who could not -- based on their seat assignment. Terrible."

Positiv: "The worst airport ever"
Negativ: "The boarding pass , they opened my baggage like 3 times and start making chaos in it and ruin many things inside it , plus it always delayed in time"

Positiv: "Nothing , It was veri terrible"
Negativ: "The boarding pass , they opened my baggage like 3 times and start making chaos in it and ruin many things inside it , plus it always delayed in time"

Positiv: "The price"
Negativ: "No one smiles or tries to help, the Baggage weighing is farcical as people get on in Turkey with three hand luggage’s. Flight was late, no explanation and no apology. Pre flight safety and general announcements are made as fast as possible. Unintelligible"

Positiv: "Easy flight and friendly staff."

Positiv: "The fares are cheap and they charge for luggage. Check-in was smooth, boarding was as well, and the crew was smiling just a bit. But then that's the Turkish attitude I have noticed all these years. Not bad over all. My luggage made it all the way to my destination with no problems, even though there was a connection flight."
Negativ: "The seats did not recline which makes it a little difficult to relax if the flight is longer than two hours. No entertainment and no food served (not even water) unless you pre-order or purchase it in flight."

Negativ: "Not much"

Positiv: "Not much"
Negativ: "Oh wow there’s a long list: -flight was late -no food or drinks were offered -seats were dirty -plane was dirty -staff spoke very limited English -every single food we ordered was “sold out” -credit. At cpayments we’re not accepted -toilets were not clean I could continue but the above suffices."

Positiv: "Getting off the plane"
Negativ: "Not enough leg room for the over 6 footers"

Negativ: "Given old pound coins and old ten pound note as change. Then questioned as to 'what is the problem? Whats the difference? When ı asked fır nee money tjat iş legal tender.."

Negativ: "first of all the prices of drinks are very high and they rip you off since there is no option. but with that i can live. what i cant live with they try to save on gas and till you dont yell they dont turn on the AC and then they try again to lower it and again you have to complain. i hope to never fly with them again and when you say something you get a sour face"

Positiv: "I got to my destination safely"
Negativ: "No free drinking water considering it wasn't really that cheap of a flight to say it budget airline"

Positiv: "It got me there safely"
Negativ: "No free drinking water and it wasn't that cheap of a flight to say it a budget airline."

Negativ: "Almost one hour delay to board and take off!!!"