Finde günstige Flüge von Zürich nach Istanbul

Negativ: Uncomfortable seats, terrible meal, rude service . 15 euro boarding passes . Charges money for everything. Airline employees look like "gai"( former Soviet police) employees, try to find reason to charge you money

Positiv: Nothing

Negativ: Everything. This flight was absolutely horrid and I will never be flying Ukraine international again!!!!!

Positiv: Everything was terrible

Negativ: They charge 15 euros per boarding pass print out . I had to pay 75 euros for 5 pieces of printed paper.their website was down we couldn't register online . They are very strict about weight. Will bot forgive you extra 100grams. Money hungry airline.Charges money for everything

Positiv: Crew was nice.

Negativ: They charged me double for a carry on suitcase and threatened me as I was boarding with calling security because I was arguing with them that I'd already paid for luggage...

Negativ: I paid £275 for my TICKET ,after 2 min I rang them for cancel my ticket they said refund only £177 Then I said ok change the ticket they said still need to pay penalty charge as well, i wasnt happy then they call me back he said we cancel your ticket and refunds £240 , I lost £35 in 10 min .

Positiv: Not so comfortable and no any food or drink beverage for free of charge

Negativ: They should at clean and provide food and drink for free of charges

Positiv: Genügend Platz. Sehr angenehmer Flug!

Negativ: Warum wird der Pass mit dem Flugticket nochmals und nochmals abgeglichen??

Positiv: The price was good

Negativ: A lot of confusion at the airport when we wanted to check our bags. I felt they could have directed traffic (the people trying to check in) better.

Positiv: Crew were nice

Negativ: I paid for a carry on bag. Then at the airport in Kiev they charged me again (67 Euro) because I also had a small purse. This is a scam. Everyone should avoid flying Ukraine Airlines as long as they have this policy to cheat customers.

Positiv: Crew was helpful and pleasant. Plus the food was pretty good.

Negativ: Better on board entertainment and more comfortable seats.

Negativ: Hidden baggage surcharge and additional fees for boarding cards are customer ripoffs...

Positiv: Seats were comfortable, crew courteous

Negativ: Good value for money

Negativ: Staff smile more. More room.

Negativ: the chairs are very uncomfortable for a early morning flight.. do not recline. i am not big at all.. im 154cm and 60 kg.. the chairs killled my back and next... i just wanted to sleep.

Positiv: Great boarding , on time! Friendly helpful staff . Just really good experience

Negativ: I paid for a carry on bag. Then at the airport in Kiev they charged me again (67 Euro) because I also had a small purse. This is a scam. Everyone should avoid flying Ukraine Airlines as long as they have this policy to cheat customers.

Positiv: We have been upgraded to business class, so that was really great experience

Negativ: Nothing here.

Negativ: Comfort seats for tall people

Positiv: They didnt loose my luggage.

Negativ: Flight was delayed 5 hours very unfriendly crew and no one gave information out. Cold and uncaring best describes everybody involved.

Negativ: Mis maletas no llegaron y pasé mi estadía final en Barcelona sin mis maletas

Negativ: the chairs are very uncomfortable for a early morning flight.. do not recline. i am not big at all.. im 154cm and 60 kg.. the chairs killled my back and next... i just wanted to sleep.

Positiv: We landed without crashing

Negativ: The check in process, the upgrade process, the boarding process. And, everyone just sat where they wanted, even after I paid for the upgraded seat. The crew could not care less, and I ended up with the largest person on the plane next to me, who seat jumped, so I had to sit sideways the whole fly.

Positiv: nothing

Negativ: i tried to cancel. as you can see i booked other tickets from IST to DXB but could not get a refund for these tickets

Negativ: Great staff and service. First time flying this airline and I am impressed.

Negativ: Flight was delayed over 8 hours in leaving Kiev. The plane was old and the business class was not as pictured when booking. I'll never fly with Ukraine ever again

Positiv: Everything was terrible

Negativ: They charge 15 euros per boarding pass print out . I had to pay 75 euros for 5 pieces of printed paper.their website was down we couldn't register online . They are very strict about weight. Will bot forgive you extra 100grams. Money hungry airline.Charges money for everything

Positiv: Great company. Good service. A+

Positiv: Flight was on time.

Negativ: Check in line was very long and boarding was very unorganized.

Negativ: It’s stupid Airlines. He give me brooding pass and make security check everything at final he didn’t make me fly to London because they sey u need transit visa. Why not they inform early so I can get online visa. And airlines don’t help anything finally i buy new tkt by myself .....

Positiv: Not so comfortable and no any food or drink beverage for free of charge

Negativ: They should at clean and provide food and drink for free of charges

Positiv: The on-board crew were friendly and professional. The in flight entertainment options were great. And the flight was mostly on time and easy.

Negativ: We had significant issues getting our one boarding pass from the computers and then the workers in the airport. We purchased both tickets together and the one had no issues. However, we got nonchalantly passed off from one employee to another without having anyone seem really concerned for us.

Positiv: The crew doesn’t smile! The economy seats are narrow, with the same ticket price I can fly with a plane with infotainment

Negativ: Though it was a one hour flight At least you could offer passengers water or coffee plus a smile would do make us feel relaxed.

Positiv: The flight was very uncomfortable and dirty

Positiv: On-time, no hassle or problems, not a lot of fuss or commotion like the bigger airlines, I think by them not serving food, it actually is a better atmosphere, can’t explain it, but totally felt light and not too problematic during both flights, jeddah to Istanbul and then again from Istanbul to Sara

Negativ: Maybe, some entertainment???? But still a good flight even without it.

Negativ: Mis maletas no llegaron y pasé mi estadía final en Barcelona sin mis maletas

Positiv: Liked the blanket, the nice leather seats. I enjoyed the chicken actually and the breakfast roll.

Negativ: This is something that has happened to me on every flight/airline I have taken to India. I am sat next to some slightly older Indian nationals who I find inconsiderate. This again happened on this flight, the 'gent' next to me continually elbowed his way into my space, kicked me, fidgeted, pushed against me continually. when I asked him to stop kicking me and to move his feet back to under the seat in front of me, he tried to silence me as if I shouldn't be talking to him like that or that I had no right to be annoyed. I was in pain, couldn't sleep. He encroached into my space so that he could give his wife lots of space. Selfish. I do feel it's a cultural thing. It doesn't happen to me when I fly to other destinations and travel economy. I didn't feel safe at the end of the flight when it was taxing to the bay. Passengers turned on their phones the minute we hit the tarmac and were opening the overhead lockers and left them open even the plane was still moving at speed. I thought things were going to come crashing out. It just doens't feel save and controllled when fellow passengers do not follow instructions. I worry what would happen if there was an emergency.

Negativ: Flight was delayed over 8 hours in leaving Kiev. The plane was old and the business class was not as pictured when booking. I'll never fly with Ukraine ever again

Positiv: Crew were nice

Positiv: Crew was magnificent

Negativ: Food awful seats tiny check in procedure is confusing

Positiv: We landed without crashing

Negativ: The check in process, the upgrade process, the boarding process. And, everyone just sat where they wanted, even after I paid for the upgraded seat. The crew could not care less, and I ended up with the largest person on the plane next to me, who seat jumped, so I had to sit sideways the whole fly.

Positiv: The crew was good and smart

Negativ: Toilets are not good. Wash hand basin always blocked. I tried 2 different toilets and both are the same

Positiv: Crew amazing .. seats not comfortable

Negativ: Delayed boarding ..

Negativ: Because of health reasons, we wanted to cancel the flight but there was no such option. berkanbaykam@hotmail.con

Positiv: It was an easy and seemless process.

Negativ: The airport self-check-in and bag drop service was a bit chaotic ie not clear which line was for who etc

Negativ: The flight was delayed over 8 hours causing me to miss my connection flight. The crew was not helpful with the delay. The plane was old and the business class was not as pictured when booking. I will never fly with Ukraine air again.

Negativ: The seats are non-comfortable; no complimentary water; the company requires 15 Euro for a hand luggage and for each duty-free bag even though we bought economy tickets which include 2 piece of hand baggage and duty-free. They claims that our tickets are "economy-light" (it was not written anywhere).

Negativ: I paid for a carry on bag. Then at the airport in Kiev they charged me again (67 Euro) because I also had a small purse. This is a scam. Everyone should avoid flying Ukraine Airlines as long as they have this policy to cheat customers.

Positiv: Customer service is awful I will never fly Pegasus again

Negativ: Seats are impossibly close. Men's knees hit the back of the seat in front of them. Sardines accurately describes seating on this airline. No, and I mean No, room to move.

Positiv: Crew professionell, Sitz mit ausreichender Bein-/Kniefreiheit

Negativ: Fällt mir auf Anhieb nichts ein

Negativ: Unfriendly staff and very uncomfortable airplane. Seats were bad

Negativ: The seat is not comfortable, too narrow space, can’t adjust a little bit.

Positiv: Customer service is awful I will never fly Pegasus again

Positiv: nothing

Negativ: i tried to cancel. as you can see i booked other tickets from IST to DXB but could not get a refund for these tickets

Negativ: Staff smile more. More room.

Negativ: Great staff and service. First time flying this airline and I am impressed.

Positiv: Crew was nice.

Negativ: They charged me double for a carry on suitcase and threatened me as I was boarding with calling security because I was arguing with them that I'd already paid for luggage...

Positiv: Nothing

Negativ: Everything. This flight was absolutely horrid and I will never be flying Ukraine international again!!!!!

Positiv: Crew great and aircraft was good

Negativ: A little more space in sits