Finde günstige Flüge von Zürich nach London

Negativ: This flight has a record of being late 90% the times i use it

Positiv: The staff was really nice and on time

Negativ: N/A

Positiv: A much better return trip than the one going out so overall we were very happy.

Negativ: Delayed again. I do accept that most of the time delays are out of the control of the airline but it still detracts from the holiday. One drunk on the plane is still one too many, especially when they fall into you as the one on our flight did to me.

Positiv: It's a large company in London so it was easy to navigate at the terminals.

Negativ: It was a budget airline and not bad for a short flight. Nothing special.

Positiv: Staff and flight was excellent no complaints

Negativ: Flight was delayed by 2 and half hrs and staff at the gates where really unhelpful when asking about information. It seemed forever getting on the plane from gate . We were waiting inbetween boarding gates and getting on the bus in small room with no room to move and still pushing more people into the room. Really unhappy.

Positiv: Nettes Personal.

Negativ: Keine Verspaetung

Negativ: fligjt delayed

Positiv: The online tutorials are very helpful. Once the counters were open it was very easy to check our luggage and the option for holding the cabin bag is a plus.

Negativ: There was no announcement when to start boarding the plane. We paid extra for more leg room and I’m glad we did. The space between rows is minimal.

Negativ: No wifi

Positiv: na

Negativ: The airplane crew was rude. They could have been more nicer regarding food. My mother is diabetic and I asked the lady to get her a small sandwich or something so she can take her meds and plus her sugar levels where getting low. And the lady on her side was really rude and said NO.

Positiv: Crew war super speziell Carsten!

Negativ: Eine Fussmassage hätte es noch toppen können.

Positiv: Fast and efficient!

Negativ: Nicht mal Wasser wurde an die Passagiere verteilt, geschweige denn Knabberzeugs - muss man bei British Airways bald dafür zahlen, die Toilette zu nutzen??

Negativ: It was very difficult to get our seat assignments.. We had to wait till the last day.

Positiv: The flight attendant taking care of us was very attentive and nice. She made sure the preordered meal was still the option I preferred and personalized the dining experience for me.

Negativ: The entertainment system needs a face lift--the music choices are absolutely tiny, especially when compared with other airlines.

Negativ: We went to Gatwick(75.00 Uber) to reschedule in person and we were told there were no refunds and if we wanted to change it would be 250 pounds. It is my wife’s and my 35 year anniversary and this wants a mood dampener

Positiv: Nothing stands out on this flight

Negativ: No delay, the same reason was used on our flight out. Had to wait for staff to join this flight, surely they would have know the night before. No hand luggage which would save a great deal of time

Positiv: A much better return trip than the one going out so overall we were very happy.

Negativ: Delayed again. I do accept that most of the time delays are out of the control of the airline but it still detracts from the holiday. One drunk on the plane is still one too many, especially when they fall into you as the one on our flight did to me.

Positiv: Budget carrier. No frills. You get what you pay for.

Negativ: At least provide water.

Positiv: Boarding was fast.

Negativ: Once on board, we were told there was going to be a 30 minute delay. It was hot as balls on the plane.

Positiv: Nothing really

Negativ: Quality of service, the fact that they charge you for a bottle of water!

Positiv: I thoroughly enjoyed my flights. Boarding was efficient and well-conducted. Seats were quite comfortable, I felt. The entertainment systems included plenty of content; movies allowed for different tastes, and there were other options. The crew were thoughtful and responsive to specific requests or needs. Blankets and pillows, earphones and announcements were useful. It was possible to sleep, but also, to stay awake if necessary. The flight arrived in good time, and was de-boarded efficiently as well. The menu was sufficient, although the tarragon chicken was underwhelming: the pasta dish was quite nice. The coffee was not great, but drinkable. I appreciated having actual milk for the coffee.

Negativ: The gates at Heathrow are not announced until one hour before, which can mean a long trek to arrive in time for boarding. Also, at IAD, there's a lot of queuing and navigating passage systems both to get to the plane and to arrive back. I liked the new kiosks for the entry to immigration/passport however.

Positiv: Wir sind nicht mit BA geflogen ! Flug hatte 2 Stunden verspaetung ,Verbindung nach KL nicht erreicht !

Positiv: Flight was on time, staff were friendly and helpful (eg brought me coffee and pastry when I slept through the device).

Positiv: The check-in, pre-boarding, flight, and arrival were fine. We left a little late, but arrived on time.

Negativ: As expected, the seats did not decline and the spacing between rows was tight. It would be nice to have more room and reclining seats, but that is not the style for this airline.

Negativ: Delayed by 4 hours

Positiv: The crew smiled.

Negativ: Cramped seats, delayed takeoff, ticket price.

Positiv: It's a large company in London so it was easy to navigate at the terminals.

Negativ: It was a budget airline and not bad for a short flight. Nothing special.

Positiv: Empty seats next to us.

Negativ: 1 hour delay (not BA's fault) confusion as to gate location

Positiv: The service, was excellent

Negativ: Other passengers not respecting the crews instructions.....

Negativ: Announcements at the gate: there were none. The flight was slightly delayed and there was not a word from BA agents.

Positiv: I liked crew's friendly attitudes.

Negativ: n/a

Positiv: Nettes Personal.

Negativ: Keine Verspaetung

Positiv: Baggage drop informed gave us a heads up of extra charges to additional carry on bags if they need to be placed as hold luggage at gate, so we were able to check them at bag drop and save lots of money!

Negativ: Flight could have been on time.

Negativ: I have paid for two luggages inside the plane but when I got to the check in the agent told me i only had paid for one luggage so he forced me to pay for a third luggage or he said I would miss my flight even though i had my receipt with 2 pieces. Terrible customer service

Positiv: All as expected

Negativ: All as expected

Positiv: We sat in the plane for 2 hours and were told they were dealing with a passenger issue.

Positiv: Service......friendly crew

Negativ: It was very difficult to get our seat assignments.. We had to wait till the last day.

Positiv: I thoroughly enjoyed my flights. Boarding was efficient and well-conducted. Seats were quite comfortable, I felt. The entertainment systems included plenty of content; movies allowed for different tastes, and there were other options. The crew were thoughtful and responsive to specific requests or needs. Blankets and pillows, earphones and announcements were useful. It was possible to sleep, but also, to stay awake if necessary. The flight arrived in good time, and was de-boarded efficiently as well. The menu was sufficient, although the tarragon chicken was underwhelming: the pasta dish was quite nice. The coffee was not great, but drinkable. I appreciated having actual milk for the coffee.

Negativ: The gates at Heathrow are not announced until one hour before, which can mean a long trek to arrive in time for boarding. Also, at IAD, there's a lot of queuing and navigating passage systems both to get to the plane and to arrive back. I liked the new kiosks for the entry to immigration/passport however.

Negativ: 5 hour of delay!!!! For the second time in the same flight

Positiv: Punctuality

Negativ: Boarding process was chaotic. One staff trying to do the boarding as well as arrival!

Positiv: Punctuality

Negativ: Nothing to complain about

Positiv: On time, fast and efficient.

Negativ: A bit more friendly boarding

Positiv: Orderly boarding process. Considerate reseating when bulkhead with extra legroom were not usable.

Negativ: The seats are small with very little leg room

Positiv: Seems that the exit row seat was very narrow!

Negativ: Be on time

Positiv: Considering I'm still in Zurich since they rescheduled my flight for the next day I would say there is nothing positive to say at this point.

Negativ: Due to over booking they did not wait for connecting flight and instead bumped me onto the next day flight so I would say they could have been more honest in their dealing.

Positiv: Nothing really

Negativ: Quality of service, the fact that they charge you for a bottle of water!

Positiv: The crew was brilliant. They were so cordial and helpful. Every one of the, was attentive and cheerful. Well done

Negativ: The filet I ordered was so tough that it was inedible. On the whole, the food was not very good, ev n the tea service which was weird. Also, the business class seat are poorly designed. If one is in a window seat and the person on the aisle is using the foot rest, one is trapped in place.

Negativ: Was given hard time about guitar carry-on - British Airways kept wanting us to check it, even though we had zero problems bringing it to Zurich on American Airlines.

Negativ: There was some problem whilst boarding, something to do with my luggage. Agent had to "remove"my bag from the system then re-add it. Took several minutes to figure out, holding up the queue.

Positiv: Staff and flight was excellent no complaints

Negativ: Flight was delayed by 2 and half hrs and staff at the gates where really unhelpful when asking about information. It seemed forever getting on the plane from gate . We were waiting inbetween boarding gates and getting on the bus in small room with no room to move and still pushing more people into the room. Really unhappy.

Positiv: Budget carrier. No frills. You get what you pay for.

Negativ: At least provide water.

Positiv: Die Crew war nett.

Negativ: Abflug hat sich um 2h verspätet. Die Maschine für den Hinflug war defekt. Kann immer mal passieren.

Negativ: Delayed by 4 hours

Negativ: Verspäteter Flug wurde nicht kommuniziert

Positiv: Pilot communication

Negativ: Free snacks & drinks

Positiv: Ran on time

Negativ: Boarding via the tarmac; check-in staff did not assign a seat for ongoing flight legs, desp

Positiv: Staff was great. Good experience for our first overseas flight